Database Users

Google Play Store Force Closes

Just when you think you have this cursed tablet at least stable, something else happens. So the Google Market app decided to update itself to the Google Play Store. Now it force closes every time it's opened. Anyone getting the same (not getting the same?)? Any solutions? I tried manually side-installing another copy of the Play Store that I found online, but that made no difference.

I was able to fix this. I went into the Application Settings and cleared the data for the Google Play Store app. I then pressed the button to force stop the Google Play Store app, which I think caused the whole launcher to close and restart. After that, opening Google Play Store brought the "update" message and license agreement again without force closes. It's been running okay so far.

I was having the same issue with my store after attempting to rent a movie. Play Store and Play movies would FC every time. The clearing data trick didn't work. I had to to restore with a CWR backup.

try wiping 3 times. I have not had one problem since.
Sent from my Full CM9 on ThinkPad Tablet using Tapatalk

Try out this link:
http://forum.xda-developers.com/showthread.php?t=1548459

Found this on a less traveled site: This did the trick for me.
I had this problem and called Google Support. They were very helpful. What I had done is disabled the Download Manager when trying to get rid of the Facebook download notification. Go into Settings...Appplication manager. ..All...then find and click on Download Manager.
**Note: that if it is disabled it will be at the very bottom of the list of apps. Once you click on Download Manager you can click to enable it again. This worked for my problem at least so I'm posting hoping it may help others.

[Q] Blank Play Store

Hi all, First of all I have CM10.1 20130210 on my phone. (Had 20130208 when I noticed the problem, But I dont think thats the cause)
I normally check for CM updates & Play Store every night. Yesterday I wanted to check the Play Store but when I opened it it took me straight to the Categories page (It normally takes me to some "General Featured" page).
When I go into any of the categories it takes me to more categories into that one (Games>Racing/Action/Puzzle/etc) it didnt do that before.
After I go into one of those its just a grey screen, The store is blank.
I tried going into My Apps & Its blank. If I go into the All tab though they all show, Clicking on one of those apps does take me to its page & If I try to download a previously uninstalled app it does download and work properly.
Something very weird: The same thing happens in the Webstore, No app shows when going into Editor's Choice & When manually going into the categories its just blank. Going into app pages via my own apps do work.
Ive tried clearing the data of the Play Store (Settings>Apps>All>Google Play Store>Clear Data)
Ive tried reflashing my phone (Thats why I went from 20130208 to 20130210)
Ive tried Force Stopping, Clearing data & Rebooting
Ive tried unsyncing & Resyncing my Google Account
Ive tried uninstalling & Reinstalling Gapps (goo.im/gapps)
Any ideas on how I can fix this? I ran out of ideas myself...

Some screens of what happens, the one with the categories is what the store opens to, the other one is what happens if i go anywhere else.
Ive been trying to fix this all day & Most things Ive found seem to be fixed by wiping the cache or returning the DPI to its default state.
Thing is, I already tried option 1 & I never changed the DPI on my phone. (I dont even know how to do it)

Just tried changing the DPI & Nothing...
I installed Best Apps Market on my phone (Had to google it & Make it directly lead me to the Play Store page coz the Play Store doesnt work)
Basically you can browse apps through there & When you want to dowmload it takes you to the Play Store (Native app) page.
It did work & Display apps properly but they all said that they werent available in my country. I tried a VPN on my PC & Bam, Play Store works.
That seems to be the problem, Somehow my country got messed up but I cant seem to change it. I did manage to change it on Google Account>Settings>Email Edit>Country but that did nothing. Any help?

Did you get any help on this? did you resolve this problem ? i have the save the same problem. did the same things you did, but no solution
LiNcKz said:
Just tried changing the DPI & Nothing...
I installed Best Apps Market on my phone (Had to google it & Make it directly lead me to the Play Store page coz the Play Store doesnt work)
Basically you can browse apps through there & When you want to dowmload it takes you to the Play Store (Native app) page.
It did work & Display apps properly but they all said that they werent available in my country. I tried a VPN on my PC & Bam, Play Store works.
That seems to be the problem, Somehow my country got messed up but I cant seem to change it. I did manage to change it on Google Account>Settings>Email Edit>Country but that did nothing. Any help?
Click to expand...
Click to collapse

Nope, But I am 100% sure that it has to do with country settings.
I tried 1 last thing today: Completely wiping EVERYTHING off my phone & Reinstalling everything. Nothing.
I also noticed a few "Market Unlocker/Enabler stopped working!" threads these past 3 days, So basically Google did something.
I contacted support & This is an email I got yesterday:
Thanks for this valuable information. We really appreciate it, and it's because of people like you that we can improve the Google Play experience for all users.
We are currently aware of this problem with Android apps on Google Play and are trying to resolve it. This complex issue involves several areas of the Google Play Store app and is not an easy fix, so I don’t have a good estimate on how long it will take us to resolve it. As soon as I have any updates, I’ll be the first to let you know.
I really appreciate you taking the time to let us know about the details of your specific case; each time we hear more details, it helps us make a better solution. I hope that despite this, you will keep using the Google Play Store app and keep sending us valuable feedback when things don’t go as expected.
I’ll be sure to update you as soon as I have more information about this issue, but in the meantime, feel free to contact me if you have any other questions. I’ll be in touch!
Click to expand...
Click to collapse
So yeah, Nothing you or I can do about it.
What Imma do next is install a 3rd party app market that doesnt use the Play Store at all (Anybody got any recommendations?)

I have the same issue, when i first start play store it opens categories and then blank page...
the only way i can download apps from play store is from my pc.
I tried all of the above "tips" but got no solution.

kasske said:
I have the same issue, when i first start play store it opens categories and then blank page...
the only way i can download apps from play store is from my pc.
I tried all of the above "tips" but got no solution.
Click to expand...
Click to collapse
Uhmm, That seems more like a phone related problem than anything else. You sure you tried all the things possible? (Even completely reinstalling everything?)

LiNcKz said:
Uhmm, That seems more like a phone related problem than anything else. You sure you tried all the things possible? (Even completely reinstalling everything?)
Click to expand...
Click to collapse
Yes i did. Installed a new custom rom too, "Alliance Jelly Bean ROM" latest version but the same issue happens...

LiNcKz said:
Nope, But I am 100% sure that it has to do with country settings.
I tried 1 last thing today: Completely wiping EVERYTHING off my phone & Reinstalling everything. Nothing.
I also noticed a few "Market Unlocker/Enabler stopped working!" threads these past 3 days, So basically Google did something.
I contacted support & This is an email I got yesterday:
So yeah, Nothing you or I can do about it.
What Imma do next is install a 3rd party app market that doesnt use the Play Store at all (Anybody got any recommendations?)
Click to expand...
Click to collapse
On which Email id you contacted Google ??

Strange Issues on nexus 7 (2013), netflix and starz apps not able to play

So, one day, on my homescreen, 2 of the shortcuts were android icons. Clicking them said the app did not exist. I went into the app drawer, and the apps were still there, so, I remove the old icons, and made new shortcuts. No problem, everything seems to be working fine.
Later, I try to use netflix. It says that it cannot play due to error 0013. I look it up online, try clearing data, try uninstalling/reinstalling, and still error 0013. I saw someone say try using amazon app store's version, and that worked. A few days later though, the amazon store one gives me error 0013 too.
Another day later, I try to use the starz app, and it tells me that it can't play any videos because it failed to process drminfo. If I instead download the video, and try to play it, it tells me that the license expired.
Note: showtime, amazon video, and other video services work fine.
Now, another day later, I tried to bring up the recent apps bar, and after probably 30 seconds of delay, it came up, and while swiping some of the apps away, it told me it could not read some file (i think appinfo?).
Not sure if all of these are related, but, has anyone else had similar issues? Is there a resolution to this?

[CM 12.1] Play Store freezing for anyone else?

Here's an interesting one. MOJO has been fine for the longest time, but all of a sudden I'm finding the system locking up and needing a hard reboot when using the Google Play store.
This has only happened twice, but both very recently and both only when using the Play store. I've had to switch off the unit at the socket as the system is completely unresponsive.
Anyone else had this? I note that the Play store version I have is 8.0.73, and upon checking there are no updates available to it. Thanks all.

I'm guessing no then!
Well, I've cleared the Play Store's cache as well as the Google Play Services one, and now it seems to be saying it will download and install a new version of the Play Store. It doesn't seem to be in any kind of rush to do this however.
No freezes since clearing the caches, so hopefully once the store is updated that will be the end of it. Looking at the versioning numbers on the internet and it does seem that 8.0.73 is an older Play Store. Fingers crossed this is resolved. Will post back later.

Yep had this issue my self it's due to google play services likely outdated and or play store too, you will need to get to a working stage and then get into google, then type google play services update choose the play store webpage link for that result in google and click install button on the page for the google play services update choose open with google play store, then install it. This happens to tonnes of outdated devices not just the mojo phones and tv boxes and tablets all go through it if out of date.

Actually I had been using the ROM for over a year before it happened. It's happened once since last posting in fact, but I notice that my Play store is up to date, and I also notice that the Play store seemingly updates on its own following a freeze. So I wonder if it is anything to do with that.

May possibly have solved this. Was still getting freezes upon exiting the Play Store even after a re-flash of CM12.1 with up to date GApps. The whole console would just freeze up on returning to the desktop, so that would involve pressing back to exit the Play Store until returning to the main screen. But this didn't happen all the time.
Then it dawned on me that it might be the bloody launcher I set as default home. I mentioned elsewhere that I'm using TopTV Launcher which I have really enjoyed. So I changed it to my favourite phone/tablet launcher - Nova.
Bugger me if it hasn't been absolutely fine since.
I'm going to keep hammering the Play Store for the next few days/weeks, as the freezes seemed to specifically occur when the Play Store was updating. But hopefully this is solved. /fingers crossed.

Lol no, crashes be back! Bit different on Nova Launcher. I exited the Play Store and then got "Unfortunately, Nova Launcher has stopped", rather than an outright freeze. Tried to re-select a different home/launcher, but got the same thing. "Trebuchet has stopped" etc. I had to fudge a route to the shutdown app by just pressing keys on my wireless keyboard, otherwise it was stuck in a loop. There's definitely something going on with Play Services imho. I've also tried clearing the cache and other solutions but to no avail. My Play Store is up to date too so it's not that.
The most interesting solution I've read so far is that Play Services gets jittery if it doesn't find certain apps installed, such as Maps etc. Now I do have a pretty pared down set installed. Maybe I'll try installing more Google apps, but isn't the point of rooting and flashing these devices so that you can control what you install? What's the point if I still end up installing all the crap I don't need anyway?
Still, I'll perhaps give it a go - or otherwise just throw either the MOJO or myself off a building!

notification-google play service wont run until its updated-help?

soo..I just got an unusual notification on my 2019 fire hd10...that the play services wont run until updated? I didn't catch the entire message.
I went into the play store and the notification disappeared.
help?

I had the same thing. I cleared the notification and so far it hasn't appeared again. Everything still works.
Others have reported it, and the popular theory is that it's a harmless bug in the latest version of Google Play Services.
https://www.reddit.com/r/kindlefire/comments/phz7hp

-amused snort- technology, aint it wonderful?

Playstore is not a trusted app
Always make installable copies of all your apps and current updates. The less Playstore the better... it never runs on my 10+ unless I need it.

I trust no one...but my cat. with my cat? I know EXACTLY where I stand at all times with her.

XRaiderV18 said:
I trust no one...but my cat. with my cat? I know EXACTLY where I stand at all times with her.
Click to expand...
Click to collapse
I have a male cat that was abandoned right after it was weaned.
Cats are cool.

blackhawk said:
I have a male cat that was abandoned right after it was weaned.
Cats are cool.
Click to expand...
Click to collapse
word.
....currently getting groomed by my cat, apparently I need it?
anywho..got the notification AGAIN today, and this time I was actually able to initiate an update.
fortuitous given my tablet just updated the OS today.

I'm seeing this as well on my Fire HD 8 (2020), and it's very concerning.
I've also uninstalled Google Play Services and reinstalled the latest version of Google Play Services from APKStore (you cannot do an in-place upgrade, there's only a "deactivate" button which doesn't work).
The error goes away temporarily, but eventually returns a week or so later.
And we're not alone -- hundreds of complaints on this issue in the Reviews section of Google Play Services on the Google Play Store: https://play.google.com/store/apps/details?id=com.google.android.gms&hl=en_US&gl=US
Is this just a temporary bug? Or is it an indication that the little "secret" of sideloading Google Play Store is over, at least if you want to use your Fire to play games requiring Google Play? Wonder if Google and Amazon are finally saying "no more?" I hope not.

...I think the fact most of us are running the play store in manual update only mode is the problem. it cant auto update the play services, and thus coughs up this error?

XRaiderV18 said:
...I think the fact most of us are running the play store in manual update only mode is the problem. it cant auto update the play services, and thus coughs up this error?
Click to expand...
Click to collapse
Playstore will let you know when you go to Playstore if it needs updating. I've package block and run Playwhore on manual update only for over 1.5 years with no problem.
All it's parent apps need to be running at boot up ie Google play Services. You may need to delete and recreate your Google account if it really goes off the rails. Reboot, reboot, reboot...

XRaiderV18 said:
...I think the fact most of us are running the play store in manual update only mode is the problem. it cant auto update the play services, and thus coughs up this error?
Click to expand...
Click to collapse
Thank you. I thought the same thing, so I reset Fire and set Store to auto update everything (except Kindle and Alexa).
Still getting error.
My App Details for Google Play Services shows:
App installed from Google Play Store
version 21.33.13 (100300-393339024)

blackhawk said:
Playstore will let you know when you go to Playstore if it needs updating. I've package block and run Playwhore on manual update only for over 1.5 years with no problem.
All it's parent apps need to be running at boot up ie Google play Services. You may need to delete and recreate your Google account if it really goes off the rails. Reboot, reboot, reboot...
Click to expand...
Click to collapse
it was a thought, that said after I was FINALLY presented the option to update the service its not done it again.
also..I've owned FOUR samsung tablets over the years and every single last one of them, without fail, whenever playstore has had an update, I've had to manually initiate the update, it patently REFUSES to do so on its own, and thats AFTER running every troubleshooting known to man AND consulting samsung support.
its an android thing apparently ^^;
stocktiki said:
Thank you. I thought the same thing, so I reset Fire and set Store to auto update everything (except Kindle and Alexa).
Still getting error.
My App Details for Google Play Services shows:
App installed from Google Play Store
version 21.33.13 (100300-393339024)
Click to expand...
Click to collapse
did you manually install everything? or use the fire toolbox thingy app?
I ran this guide for my tablet. https://www.androidpolice.com/2021/06/21/install-play-store-amazon-fire-tablet/

I have Google Play Services 21.30.16, so it seems mine hasn't updated since I installed it a few months ago.
How are you getting it to update?

XRaiderV18 said:
it was a thought, that said after I was FINALLY presented the option to update the service its not done it again.
also..I've owned FOUR samsung tablets over the years and every single last one of them, without fail, whenever playstore has had an update, I've had to manually initiate the update, it patently REFUSES to do so on its own, and thats AFTER running every troubleshooting known to man AND consulting samsung support.
its an android thing apparently ^^;
did you manually install everything? or use the fire toolbox thingy app?
I ran this guide for my tablet. https://www.androidpolice.com/2021/06/21/install-play-store-amazon-fire-tablet/
Click to expand...
Click to collapse
I rarely use Playstore. Updates there are set to wifi only, and wifi is always disabled.
Samsung tech support is useless.
Try googling the error codes.
I use ApkExport to make installable copies of my apps so on a reload no Playstore needed.
You can also use those copies to load other devices... if you want.

I was able to go into the play store and tap on 'update' on the play services.
-shrugs- it worked, thats all I cared about.

Play Store is telling me 21.30.16 is the latest version of Google Play Services and I'm up to date. APK Mirror is showing newer versions, though. Weird.

unknownsoldierx said:
Play Store is telling me 21.30.16 is the latest version of Google Play Services and I'm up to date. APK Mirror is showing newer versions, though. Weird.
Click to expand...
Click to collapse
Sideloading system apks is cruising for a bruising

XRaiderV18 said:
it was a thought, that said after I was FINALLY presented the option to update the service its not done it again.
also..I've owned FOUR samsung tablets over the years and every single last one of them, without fail, whenever playstore has had an update, I've had to manually initiate the update, it patently REFUSES to do so on its own, and thats AFTER running every troubleshooting known to man AND consulting samsung support.
its an android thing apparently ^^;
did you manually install everything? or use the fire toolbox thingy app?
I ran this guide for my tablet. https://www.androidpolice.com/2021/06/21/install-play-store-amazon-fire-tablet/
Click to expand...
Click to collapse
Thank you! It's Google Play Services, not Google Play Store, that needs updating, right?
I manually installed all four APKs - using the Android Police instructions, too.

stocktiki said:
Thank you! It's Google Play Services, not Google Play Store, that needs updating, right?
I manually installed all four APKs - using the Android Police instructions, too.
Click to expand...
Click to collapse
Maybe but I'm still using the factory load version of Google play Services on my 10+, no issues.

stocktiki said:
Thank you! It's Google Play Services, not Google Play Store, that needs updating, right?
I manually installed all four APKs - using the Android Police instructions, too.
Click to expand...
Click to collapse
correct