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When I connect my Nexus 7 to my Windows XP (SP3) PC via USB, it's obvious the computer recognizes it and it tries to install ADB drivers. Whether I choose to install those drivers or not, I still can't locate my device in the Windows Explorer Tree. I checked Disk Management for the hell of it and nothing but my PC's harddrives were there. There's an attempt to install drivers for "MTP" but that fails and I'm pretty sure that's the cause; however, I'm unable to replicate it, even as I uninstall/reinstall applicable drivers from the device manager the MTP failure never happens anymore. I did some googling and found a thread with someone who had a similiar experience. In turn, I downloaded https://www.box.com/s/2c25e8bc42ecce400afd to try a different set of drivers. Same problem. Driver install is fine for ADB, but still unable to see my device in Windows Explorer. I'm able to successfully connect the device to the PC with PTP for the camera. I can access DCIM and cache which can serve as a work around, but I'm hoping you can provide any ideas you might have. Thank you!
edit - ***resolution***: Ok, I figured it out...I had to disable USB debugging. I don't know if this helped either, but I installed these drivers as an alternative to the drivers that were originally installed: https://www.box.com/s/2c25e8bc42ecce400afd
While connected to PC, I switched to PTP mode because I was about to give up and just use that
I then disabled usb debugging and switched back to MTP at which point the drivers successfully installed and I could now view my device in Windows Explorer. I also believe downloading the drivers in the link above helped since the first crack I took at this was unsuccessful with existing drivers.
install pdanet on pc and it will install drivers for u so it will be recognized
Ok, I figured it out...I had to disable USB debugging. I don't know if this helped either, but I installed these drivers as an alternative to the drivers that were originally installed: https://www.box.com/s/2c25e8bc42ecce400afd
Been battling with this on my XP machine since yesterday. I couldn't even get debugging to work until I installed NakedDriver. And even still, there seems to be no way to get MTP to work without turning debugging off. On my Win7 machine everything worked perfectly, both ADB and MTP, right out of the box. I have the Galaxy Nexus drivers installed on both machines (which I've read are compatible with the N7). I also have the latest version of Windows Media Player (I've read that some older versions have issues with MTP). Is anyone else able to run ADB and MTP on XP?
*edit*
A: Does PDAnet let you use MTP and ADB simultaneously? Because I really don't want to install it if I don't have to. I got rid of it ages ago (too many things starting up at boot time).
B: I have a Galaxy Nexus also, and I have no issues on the XP box.
I wouldn't bother with MTP, it's not always showing the contents of the internal storage properly when viewed in Windows Explorer.
Earlier today when I was trying to set up a backup profile for it, it didn't copy all the files off. On closer inspection I found folders like TitaniumBackup to be completely empty, which is not true according to ES File Explorer on the tablet.
I tried connecting MTP again, with USB Debugging on and off but this made no difference. Also I'm only seeing the Notifications folder instead of 36 folders on the internal storage now, really random how it's working.
asus site now has a usb driver for N7
try that
Nordendorf said:
asus site now has a usb driver for N7
try that
Click to expand...
Click to collapse
Updated with ASUS drivers, still doesn't view internal storage fully.
Salty Wagyu said:
Updated with ASUS drivers, still doesn't view internal storage fully.
Click to expand...
Click to collapse
Same here. No change with the Asus drivers. Still can't use MTP when ADB is turned on.
poo. how do I transfer my audiobooks to this stupid device without working drivers?
1. Please disconnect Nexus7
2. Remove drivers on PC.
3. Toggle ON : Settings->Wireless&Networkings->More->NFC.
4. Re-connect device
Good luck !
GotLoveForAll said:
poo. how do I transfer my audiobooks to this stupid device without working drivers?
Click to expand...
Click to collapse
1. Uncheck MTP, check the one next to it (Camera)
2. Unplug USB
3. Turn off USB Debugging (Uncheck it)
4. Plug in USB
5. Should say connected as camera, then a new window will pop-up allowing you to see your files.
Tell me if it works!
im having trouble too, is there any way to make the device to be recognised as a flash drive?
Internal memory partly invisible from Windows 7 Explorer
Salty Wagyu said:
I wouldn't bother with MTP, it's not always showing the contents of the internal storage properly when viewed in Windows Explorer.
Earlier today when I was trying to set up a backup profile for it, it didn't copy all the files off. On closer inspection I found folders like TitaniumBackup to be completely empty, which is not true according to ES File Explorer on the tablet.
I tried connecting MTP again, with USB Debugging on and off but this made no difference. Also I'm only seeing the Notifications folder instead of 36 folders on the internal storage now, really random how it's working.
Click to expand...
Click to collapse
Same observation here (a few months later) on stock Android 4.1.1 rooted.
It seems that new files in the internal memory remain invisible for a long time, but so far they have become visible eventually, sometimes a day or two later. I have no clue what could possibly cause this, and I have not found any trick or workaround that makes them visible, not even rebooting. Any hint is welcome.
SE4GT said:
1. Uncheck MTP, check the one next to it (Camera)
2. Unplug USB
3. Turn off USB Debugging (Uncheck it)
4. Plug in USB
5. Should say connected as camera, then a new window will pop-up allowing you to see your files.
Tell me if it works!
Click to expand...
Click to collapse
Didn't work. Just shows up as a camera with the limited folder access one would expect.
Workaround
I now use the following workaround.
Install SDrescan from Google Play.
Run it.
If you already had your phone connected to a computer as a media device (MTP) and are watching the contents of your SD card or internal memory in Windows Explorer, press F5 to refresh your view. If not, connect it now.
I'd be curious whether this works for you as well. If it does, press the THANKS button below.
Same issue with an old ibm x40 udated to windows xp pro SP3.
I've installed mtp driver, without success
I've "tried" to install asus driver, without success
I've tried to do as above with the help of the nexus toolkit, without success.
Everytime, the laptop recognize the device as android ADB interface.
Someone could help me?
Thank you in advance
mistershark said:
Everytime, the laptop recognize the device as android ADB interface.
Click to expand...
Click to collapse
Disable USB debugging in your phone.
Same problem with my moto xoom...files not showing in MTP using windows xp...still have not found any solution
hgmichna said:
Disable USB debugging in your phone.
Click to expand...
Click to collapse
+1 have to toggle USB debugging in winXP
hgmichna said:
I now use the following workaround.
Install SDrescan from Google Play.
Run it.
If you already had your phone connected to a computer as a media device (MTP) and are watching the contents of your SD card or internal memory in Windows Explorer, press F5 to refresh your view. If not, connect it now.
I'd be curious whether this works for you as well. If it does, press the THANKS button below.
Click to expand...
Click to collapse
It works! THANKS A LOT!!!
I'm running Windows 7 64bit and followed the Ultimate guide to unlock and root my Nexus 4.
Everything went well but now it looks like that Windows won't recognize my phone as a device. When I plug in the phone, the auto-play window will pop out and recognize it as Nexus 4, but there is no other options. (Normally the auto-play will ask if open folder to view files or transfer photos). I can't see my phone in device manager either.
If I turn on the USB debugging mode, I can see it in device manager but still cannot see it in My Computer. Looks like Windows can't access the SD card at all.
I tried switching to the camera mode but the problem remained. Please help.
desperate bump. can anyone help?
Maybe it's a stupid advice, but have you tried change the USB port in PC?
glancer2315 said:
desperate bump. can anyone help?
Click to expand...
Click to collapse
Plug in the phone, uninstall the drivers from Device manager, then unplug, and replug.
Colourkey said:
Maybe it's a stupid advice, but have you tried change the USB port in PC?
Click to expand...
Click to collapse
yes, i did.
abaaaabbbb63 said:
Plug in the phone, uninstall the drivers from Device manager, then unplug, and replug.
Click to expand...
Click to collapse
thanks for your advice. the problem is that, without USB debugging mode on, I can't see Nexus 4 in Device manager, even though the Windows Auto-play will say Nexus 4 connected. (Nothing in My Computer either)
With USB debugging mode on, I uninstalled the driver and Windows would try installing the driver. Now it shows up as MTP device with an exclamation mark. I tried manually update the driver (direct it to the Google SDK folder and pick the android_windowsusb.inf) but it says it does not support x64. I don't think the 64 bit driver is digitally signed.
I think I had a similar problem as yours. If you deleted the drivers while on debugging mode and reconnected after and it's showing the exclamation mark of a unknown device, try restarting your computer and plugging your phone back in.
SovereigN7 said:
I think I had a similar problem as yours. If you deleted the drivers while on debugging mode and reconnected after and it's showing the exclamation mark of a unknown device, try restarting your computer and plugging your phone back in.
Click to expand...
Click to collapse
i did and it remains the same.
Is there anyway I can know all the files names of the drivers so that I can manually delete them from system folder? When I uninstalled it from the device manager, I don't see the option "Delete the driver software for this device".
I can still see it under "adb devices" list.
I think there are some conflicts in the drivers.
Now when I connect Nexus 4 (without USB debugging mode on), it will show up in device manager under Android Device.
With USB debugging, it will then show up under Portable Devices.
However, it's supposed to work the other way around. that is (no USB debugging --> portable device; with USB debugging --> Android Device).
How can i solve this?
Have you tried manually installing the drivers before plugging in the phone, vs letting windows choose the drivers it wants to install? One option you could try is installing PDA Net on your pc. It will install reliable drivers on your pc.
i also had this same problem after flashing my first custom rom on the n4, and i also run windows 7 Ultimate x64
here is the process i use for full clean installation of device
on phone
goto SETTINGS > STORAGE > (menu) USB Computer Connection
make sure Media Device (MTP) is checked
With USB Debugging On
On your PC go to device manager
there should be 2 devices (Android Phone > Android Composite ADB Interface & Portable Devices > Nexus 4) - this is on a fully working n4 so you might only have 1 of them
Right click on each of them and click uninstall
The popup box should have another check box to delete the driver also, if this is available check it then confirm (note mine only has the box for Android Phone > Android Composite ADB Interface, but if yours has it on both then check it on both)
your computer will now ask you to restart, dont do it yet
repeat previous step for the other device if you have 2 then reboot
upon rebooting it will automatically start reinstalling drivers
by expanding the selection you should see 2 devices
Nexus 4 - Successful - Ready To Use (this is your MTP connection)
Nexus 4 - Unsuccessful - No Driver Found (this is your ADB Connection)
at this point you should be able to access internal storage however ADB will not work
go back into device manager
you should now have
Portable Devices > Nexus 4
and Other Devices > Nexus 4 (with yellow exclamation mark)
right click on the Other Devices > Nexus 4 (with yellow exclamation mark)
hit Update Driver Software
click Browse my computer for driver software
click Let Me Pick Drom a List of Device Drivers On My Computer
double click Show All Devices
click Have Disk...
click Browse
navigate to the download directory for the google usb drivers (for me this was "C:\Program Files (x86)\Android\Android-SDK\Extras\Google\Usb_Driver")
double click on the android_winusb.inf file
click OK
double click "Android Composite ADB Interface"
it will then install the driver for ADB
you should now have full access to internal storage and ADB
Alex240188 said:
i also had this same problem after flashing my first custom rom on the n4, and i also run windows 7 Ultimate x64
here is the process i use for full clean installation of device
on phone
goto SETTINGS > STORAGE > (menu) USB Computer Connection
make sure Media Device (MTP) is checked
With USB Debugging On
On your PC go to device manager
there should be 2 devices (Android Phone > Android Composite ADB Interface & Portable Devices > Nexus 4) - this is on a fully working n4 so you might only have 1 of them
Right click on each of them and click uninstall
The popup box should have another check box to delete the driver also, if this is available check it then confirm (note mine only has the box for Android Phone > Android Composite ADB Interface, but if yours has it on both then check it on both)
your computer will now ask you to restart, dont do it yet
repeat previous step for the other device if you have 2 then reboot
upon rebooting it will automatically start reinstalling drivers
by expanding the selection you should see 2 devices
Nexus 4 - Successful - Ready To Use (this is your MTP connection)
Nexus 4 - Unsuccessful - No Driver Found (this is your ADB Connection)
at this point you should be able to access internal storage however ADB will not work
go back into device manager
you should now have
Portable Devices > Nexus 4
and Other Devices > Nexus 4 (with yellow exclamation mark)
right click on the Other Devices > Nexus 4 (with yellow exclamation mark)
hit Update Driver Software
click Browse my computer for driver software
click Let Me Pick Drom a List of Device Drivers On My Computer
double click Show All Devices
click Have Disk...
click Browse
navigate to the download directory for the google usb drivers (for me this was "C:\Program Files (x86)\Android\Android-SDK\Extras\Google\Usb_Driver")
double click on the android_winusb.inf file
click OK
double click "Android Composite ADB Interface"
it will then install the driver for ADB
you should now have full access to internal storage and ADB
Click to expand...
Click to collapse
thank you for your long and detailed reply.
this is what i wanted to do, but the problem is that when I uninstall them, I don't get to see the option "delete the driver software for this device". What should I? cuz every time I plug in Windosws just tries to automatically install the driver for me.
Have you tried toggling to ptp mode then back to mtp on your phone. It's odd indeed.
The fact that you can't remove the driver is because that is the mtp one which is built in to media player. Let me give this some more thought
EDIT: You said that with USB debugging disabled your device is listed under device manager as an android device
can you check and verify exactly what it is listed as? as it should be portable device
Sent from my Nexus 4 using xda app-developers app
Alex240188 said:
Have you tried toggling to ptp mode then back to mtp on your phone. It's odd indeed.
The fact that you can't remove the driver is because that is the mtp one which is built in to media player. Let me give this some more thought
EDIT: You said that with USB debugging disabled your device is listed under device manager as an android device
can you check and verify exactly what it is listed as? as it should be portable device
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
hi under android device it shows up as Android adb device
under portable device i can it now showing up as MTP USB device with exclamation mark.
glancer2315 said:
hi under android device it shows up as Android adb device
under portable device i can it now showing up as MTP USB device with exclamation mark.
Click to expand...
Click to collapse
does adb work?
i.e. adb devices
or is USB debugging turned off at this point
Also. The one with the exclamation mark. Right click and go to properties. What does it say in device status
Alex240188 said:
does adb work?
i.e. adb devices
or is USB debugging turned off at this point
Also. The one with the exclamation mark. Right click and go to properties. What does it say in device status
Click to expand...
Click to collapse
hi, adb devices works. (will list my device when usb debugging is on)
with usb debugging off, under portable device, the device status says "This device cannot start. (Code 10)". thanks.
still looking for solutions. maybe i should try uninstalling the ADB driver, but the problem is that when i uninstall the device from the device manager I don't see the option "delete the driver software for this device", any help?
glancer2315 said:
still looking for solutions. maybe i should try uninstalling the ADB driver, but the problem is that when i uninstall the device from the device manager I don't see the option "delete the driver software for this device", any help?
Click to expand...
Click to collapse
I have this same issue I'm trying to find a fix, that's how I found your thread. Alex gave very good info make sure you go back to his posts and hit his "Thanks" button, I did it on everyone one of his posts in this thread. I'm starting to think it's a hardware issue and not a software issue, I've never had this issue on any device. When I got it new running stock 4.2.2 MTP didn't work. ADB works and PTP works, just not MTP no matter what I try. I recommend you learn to use, ADB push and pull to move your files if you don't already know how to use it (To use ADB I need to check PTP for it to work and not MTP) you might need to do the same. I will keep you posted if I find a fix.
Sent from my Nexus 10 Pimpin AOKP 4Life
I'm just getting more and more confused with this.
If Adb works then you must have an Adb driver installed for the phone. However your also stating that you get no box for uninstall driver.
With USB debugging disabled you said that it appears as an android phone rather than a portable device. This should not be.
With debugging disabled what happens if you Try to uninstall in device manager
Sent from my Nexus 4 using xda app-developers app
---------- Post added at 01:54 PM ---------- Previous post was at 01:51 PM ----------
My theory still stands that you have updated the mtp driver with adb drivers. Hence why mtp doesn't work but ptp does.
The problem is getting to a position where you can uninstall the adb drivers from the mtp device and let it reinstall the proper drivers
Sent from my Nexus 4 using xda app-developers app
I plugged another Nexus 4 in, and all the drivers loaded perfectly. I then tried my Nexus 4 phone, and nothing happens. No mtp, no adb, no boot loader drivers. Its my phone. My next step is to find a zip file that I can flash via custom recovery, which will bring all the binaries and ROM back to stock. Anybody know where I can find this? I'll probably lose the custom recovery, but hopefully it will be fixed and I can flash the custom recovery again.
LG-E960
put in a new SSD and got Windows 8.1, did a fresh install on a new hard-drive, everything's been working great, My nexus 4 has worked with with ADB./Fastboot and I've been able to transfer files to and from it in MTP mode. Been like that for about 4 days until about 3 hours ago, I had Windows Explorer crash, had to run Task Manager, end the process, and then manually restart explorer.exe My device was plugged in when this happened, and afterwards, I noticed that I could no longer see my Nexus 4 under the Devices & Drives section of "This Computer" (My Computer had a better ring to it lol) First I tried rebooting both my laptop and my Nexus 4, then I tried uninstalled the drivers, rebooting, re-installing, and then rebooting again. Did that like 4 times now, each time re-downloading the drivers, and doing an MD5 hash to create a Checksum, and checking them each time. Also to no avail. ADB shows my device serial number when i enter : ADB Devices, but says it's unauthorized, so if I try anything like: ADB Reboot Bootloader, it says Device is not authorized.
So ! I don't understand wtf is going on. Was working fine before. The drivers are up to date, I just flashed the Official OTA image, and was on the leaked image prior to that. Then earlier this evening I switched to the newest version of the Nexus 5 Port, and everything was still working fine, hadn't made any changes in a couple hours before this happened. When I install the drivers, It acts like it worked. Instead of saying "NEXUS 4" under Other Devices in my Device Manager, it says Composite ADB Interface under Android Devices and MTP under Portable Devices. Sometimes tho the MTP entry will still show the Yellow Exclamation Point. But goes away. Don't know whats up with that either.
Also, it wont let me install drivers unless I am in MTP mode, which Usually you can install them regardless (tho I never tried in Camera mode, I am just assuming about that one) Usually I install drivers without MTP or Camera modes checked, but now if I try it, it says that Windows Cant find the Drivers, even tho I am obviously browsing for them myself and selecting them. And just now I tried updating instead of re-installing them, and it keeps saying that Windows has determined they are the most up to date.
So I am out of I ideas. I even updated windows media player cause that's what fixed my issue on Day 1 of running Windows 8.1 when it wouldn't recognize it at all. So I don't know. Sorry for the long post but I wanted to make sure I got everything in there so hopefully someone can narrow down what the issue is. Cause I've been at it for 3 hours, haven't slept yet, my Nexus 5 gets here today, and I need to get this fixed before I sell it to my buddy. Its brand new, only 15 days old.*
Any thoughts ?*
First, connect your Nexus 4 and use Device Manager to uninstall both MTP and ADB devices, make sure to check the box to delete the driver files as well. Then uninstall any other usb or adb drivers for other Android devices.
Then disable USB Debugging on the phone and get MTP to work first, Windows should be able to install it automatically.
For ADB, Windows 8 will not allow to install unsigned driver. To install unsigned driver, reboot Windows 8 into Advanced startup and press F7 at the menu to disable driver signature (Google it if you don't know how). Although you could install Google USB driver which is signed I think, I recommend using Universal Naked Driver (link in sig.)
ADB Devices, but says it's unauthorized
Click to expand...
Click to collapse
You need to authorize it from your phone, when you connect your phone to the PC with USB Debugging turned on, a toast message on the phone will ask you to authorize the device.
eksasol said:
First, connect your Nexus 4 and use Device Manager to uninstall both MTP and ADB devices, make sure to check the box to delete the driver files as well. Then uninstall any other usb or adb drivers for other Android devices.
Then disable USB Debugging on the phone and get MTP to work first, Windows should be able to install it automatically.
For ADB, Windows 8 will not allow to install unsigned driver. To install unsigned driver, reboot Windows 8 into Advanced startup and press F7 at the menu to disable driver signature (Google it if you don't know how). Although you could install Google USB driver which is signed I think, I recommend using Universal Naked Driver (link in sig.)
You need to authorize it from your phone, when you connect your phone to the PC with USB Debugging turned on, a toast message on the phone will ask you to authorize the device.
Click to expand...
Click to collapse
ok I am gonna try that now. And as far as the part about my phone being unauthorized. I already knew about the notification that pops up, i was waiting for it to happen. Never did tho. Maybe it will happen after I do the rest of what you said. thanks, i will post my results in a min
no matter what i do, i cant get MTP working. When i uninstall the ADB entry in Device Manager it gives me the check-box option for removing drivers as well, but not on MTP. And now it wont even give me the option to uninstall, update, or anything at all, even tho I uninstalled it already so it should at least give me the option to install drivers. Even tho it's showing up in Device Manager as a Portable device, if I look in Printers and Devices, it shows up as unspecified device. Disabled USB Debugging, and all that. it says its working but it wont show up in My Computer>Devices and Drives still. For some reason ever once in awhile it will pop up with the Yellow Exclamation Point tho, only for a brief second tho. other then that, its shows it like it's running correctly. Also, nothing pops up saying that windows is installing drivers when i plug it in. Which in Win 7, XP, etc, it always did. Does this not happen in Windows 8.1 ?
Also, under Driver Details, which is the only option it lets me click on MTP, it says the drivers are from 2006 lol
Update - Just reinstalled the drivers for ADB and enabled USB Debugging, and everything is still saying its working even tho its not. But when I take my phone out of MTP mode it shows up in device manager under "Other Devices" as Nexus4, with a Yellow Exclamation, and it gives me the option to update drivers, so i tried, but it says Windows Can't find my driver. This is very frustrating.
Had this problem aswell, which was caused by the N version of Windows 8 versions.
These versions dont have Windows Media Player istalled, which is needed for MTP to work.
So to fix your problem you need to download that latest Windows Media Player (WMP) from microsoft and install that.
I dont have the N version, I have WMP installed, i mentioend your fix in the OP. Had to update it, and it worked. It was working fine for the last few days, then it stopped working suddenly
double post, sorry. dont know why that happened.
Vouch. Since I use win8.1 (no n version) Mtp doesnt work. I tried all known drivers, disabled driver signature and so on. The only working combination for me is Usb Debugging + PTP. Then I use file manager to cut the files. Airdroid would be an alternative as well.
update - SOLVED * Kind of.....I say kind of cause I still don't know what caused it but apparently Flashing to the Nexus 5 Port fixed the issue lol. I am assuming something pertaining to the way USB connectivity is controlled by Android got corrupted, and a fresh install was in order. Whatever it was, it worked and i am back in business. thanks to all those who attempted to help.
Sent From My Nexus 4 via XDA Premium 4
Anyone else with problems seeing the storage after plugging into PC? adb command works and device drivers installed. Found another forum where turning the usb from MTP to charging and back under developer options does the trick. I have a non stock ROM and seeing if fresh out of the box experiences the same thing.
I have the same issue and can't seem to figure out how to get it to work. My work around has been to use ES File Explorer and open Remote Manager.
Edit: I just plugged it in again to see what I can find. I turned off USB Debugging and Developer Options. Plugged in and pulled the notification bar down, there is an option to change USB Settings to Charging, Power Supply, File Transfers (this works), Photo Transfer and MIDI. Give it a go!
rramey23 said:
I have the same issue and can't seem to figure out how to get it to work. My work around has been to use ES File Explorer and open Remote Manager.
Edit: I just plugged it in again to see what I can find. I turned off USB Debugging and Developer Options. Plugged in and pulled the notification bar down, there is an option to change USB Settings to Charging, Power Supply, File Transfers (this works), Photo Transfer and MIDI. Give it a go!
Click to expand...
Click to collapse
I am running to the exact same problem.
I have tried with USB Debugging off AND on, still no go. I think there's a problem with installing the drivers. Whenever I check the device manager, it still says the drivers weren't installed. I have tried installing the Google drivers. What do we do?!
Kandydish said:
I am running to the exact same problem.
I have tried with USB Debugging off AND on, still no go. I think there's a problem with installing the drivers. Whenever I check the device manager, it still says the drivers weren't installed. I have tried installing the Google drivers. What do we do?!
Click to expand...
Click to collapse
Need to get the drivers to install first and foremost. Even with USB Debugging on, I'm still able to pull down and change from charge only. Those drivers are key. I had to restart my computer before it was able to take the install.
rramey23 said:
Need to get the drivers to install first and foremost. Even with USB Debugging on, I'm still able to pull down and change from charge only. Those drivers are key. I had to restart my computer before it was able to take the install.
Click to expand...
Click to collapse
I'm able to get to the pulldown and change the setting from charging to MTP. Every time I do that, I get a window showing that I'm installing the drivers for Nexus 6P. Then it completes. I can do this over and over again. In the device manager, there's a little exclamation mark by the Nexus 6P and says these drivers weren't installed Code 28. I have exhausted Google to no avail!
Anyone find a solution to this?
Kandydish said:
I'm able to get to the pulldown and change the setting from charging to MTP. Every time I do that, I get a window showing that I'm installing the drivers for Nexus 6P. Then it completes. I can do this over and over again. In the device manager, there's a little exclamation mark by the Nexus 6P and says these drivers weren't installed Code 28. I have exhausted Google to no avail!
Anyone find a solution to this?
Click to expand...
Click to collapse
You chose to install the drivers manually instead of having the system do it for you? Right click the yellow exclamation .. update drivers .. allow me to pick .. choose the download file location see what that gives you.
zosimov21 said:
You chose to install the drivers manually instead of having the system do it for you? Right click the yellow exclamation .. update drivers .. allow me to pick .. choose the download file location see what that gives you.
Click to expand...
Click to collapse
When I choose the location, I see a bunch of options. The most relevant ones are ADB Interface and Android Device. Under Android Device there are several more options such as Android Adapter Interface, Android Bootloader Interface, and the such; no mention of MTP.
Kandydish said:
When I choose the location, I see a bunch of options. The most relevant ones are ADB Interface and Android Device. Under Android Device there are several more options such as Android Adapter Interface, Android Bootloader Interface, and the such; no mention of MTP.
Click to expand...
Click to collapse
Did you already download the google USB drivers?
Should just be able to choose the android_winusb.inf driver. It should allow MTP
zosimov21 said:
Did you already download the google USB drivers?
Should just be able to choose the android_winusb.inf driver. It should allow MTP
Click to expand...
Click to collapse
I have downloaded them. How do I specifically choose just that file? When I go through updating the driver, it asks for a folder location.
Go to dev options, switch the USB from ptp back to mtp and it works for me
xxsashixx said:
Go to dev options, switch the USB from ptp back to mtp and it works for me
Click to expand...
Click to collapse
Tried. Keeps trying to install the MTP drivers and it won't go through.
I was having the same issue with my computer not detecting the my phone storage but then i remove the drivers from my samsung in the device manager and then right away detect my nexus 6p, no only i can see the storage but if i select how i want to connect (MTP, File trinsfer) it will change the connection type and folder
MTP - shows the pics folder
File transfer - it shows the storage
Sweet
bartendersimon said:
I was having the same issue with my computer not detecting the my phone storage but then i remove the drivers from my samsung in the device manager and then right away detect my nexus 6p, no only i can see the storage but if i select how i want to connect (MTP, File trinsfer) it will change the connection type and folder
MTP - shows the pics folder
File transfer - it shows the storage
Sweet
Click to expand...
Click to collapse
I don't have any other drivers from any other devices. This is a clean install of Windows 8.1. I've only tried connecting my 6P, my OG 6, and my 9. All have the exact same problem.
Kandydish said:
I don't have any other drivers from any other devices. This is a clean install of Windows 8.1. I've only tried connecting my 6P, my OG 6, and my 9. All have the exact same problem.
Click to expand...
Click to collapse
You might wanna try installing Huawei Drivers and see if that help
HiSuiteSetup_2.3.55.1.zip
http://download-c.huawei.com/downlo...loadId=16205&version=90864&siteCode=worldwide
bartendersimon said:
You might wanna try installing Huawei Drivers and see if that help
HiSuiteSetup_2.3.55.1.zip
http://download-c.huawei.com/downlo...loadId=16205&version=90864&siteCode=worldwide
Click to expand...
Click to collapse
I installed that application and I was able to see my device, the apps, the contacts, everything. EXCEPT I wasn't able to access the device from Windows Explorer which means I am not able to transfer files.
Kandydish said:
I installed that application and I was able to see my device, the apps, the contacts, everything. EXCEPT I wasn't able to access the device from Windows Explorer which means I am not able to transfer files.
Click to expand...
Click to collapse
So when you change the option in the phone from charging to file transfer, did you check the device manager to see if there any unknown device showing somewhere?
bartendersimon said:
So when you change the option in the phone from charging to file transfer, did you check the device manager to see if there any unknown device showing somewhere?
Click to expand...
Click to collapse
Changing it from charging to MTP shows a MTP device in Manager with a yellow exclamation mark next to it. When looking into the details, it says that no drivers are installed. When I try "Updating Drivers", it says "Windows failed to install drivers. Code 28" or something along those lines. Code 28 MEANS that Windows failed to install drivers.
Thanks for nothing Microsoft.
Nexus 6p Connection to PC Issue - This Helped!
I had similar problems with PC not recognising my Device. I found http://www.technobuzz.net/install-google-nexus-6p-usb-drivers/ which helped me solve my issues.
1. Downloaded and installed the Huawei Nexus 6p drivers. This installed a Huawei Task Manager which connection to pair was still not recognisable.
2. Deleted old drivers (acer, samsung, htc) from' Device Manager'. This actually helped PC recognise my device which showed up in the Device Manager>Other Devices>Nexus 6p, also in PC interface but once moved off charging to MTP, computer didnt recognise device.
3. Downloaded and installed the adb/fastboot installer. Followed instructions till step 10. My screen didn't show anything like Andoid ADB interface, it displayed MTP file install, which I installed. Just remember to refresh in My PC interface when changing over from charging to MTP, sometimes Nexus 6p will be hidden.
4. Uninstalled the Huawie Task Manager.
This has solved my problem with PC and Device connection. The instructions given are from what I can recall of the process I went through.
Credit to Sidharth Rathore from Technobuzz for this solution.
Hope this helps.
Later.
p.s. I have a windows 10 laptop if this helps.
bartendersimon said:
I was having the same issue with my computer not detecting the my phone storage but then i remove the drivers from my samsung in the device manager and then right away detect my nexus 6p, no only i can see the storage but if i select how i want to connect (MTP, File trinsfer) it will change the connection type and folder
MTP - shows the pics folder
File transfer - it shows the storage
Sweet
Click to expand...
Click to collapse
I was having the same issue until I uninstalled some other debugging drivers I had installed. So I would recommend crawling through your installed apps for any other android usb drivers and uninstalling them if you still have this issue.
Working on mine right now. Found that USB 3.0 ports will not recognize device. Once plugged into a 2.0, it is recognized. Might help your issue
trying to get some help for my ZE551ML 4gb - unrooted and with the latest update
I have never had an issue plugging my phone into my pc and transferring files. I bought my daughter a BLU R1HD and that wont wont show up on any pc when plugged into USB...yes dev and debug is enabled.....installed a bunch of different drivers to try to get that phone to work and it wont....
but worse is now my phone wont show up.
I went to the main thread here and located drivers and installed, and nothing....went to asus support and dl drivers and nothing...
does anyone know why or how i can get the drivers installed on my W10 PC so I can plug phone into usb and transfer files?
In the pc's device manager, is the device listed there? And is there a yellow mark on the device name? Maybe the drivers didn't install properly, you can right click on the device and click update driver, then choose automatically, you must be connect to the internet for it to find the required driver and install automatically.
I had same issue. Makw sure phone is not. Plugged into the pc. Load up windows into safe mode with networking. Once there open device manager. From the pulldown menu choose show hidden devices then find the Asus drivers and uninstall and if available tick the box that says delete the driver.. reboot, reinstall.... Done.
This will work for most usb devices that are having issues.
Frankenberrie said:
I had same issue. Makw sure phone is not. Plugged into the pc. Load up windows into safe mode with networking. Once there open device manager. From the pulldown menu choose show hidden devices then find the Asus drivers and uninstall and if available tick the box that says delete the driver.. reboot, reinstall.... Done.
This will work for most usb devices that are having issues.
Click to expand...
Click to collapse
sadly this did not work. I grabbed the drivers from the ZF2 resource thread here at XDA
https://software.intel.com/en-us/android/articles/intel-usb-driver-for-android-devices
for the BLU R1HD I was told to install these
https://androidmtk.com/download-mtk-usb-all-drivers
whih i did and also uninstalled and resinstalled along with the intel drivers.
I did exactly as explained above and the device will not show up.
I have the Z00AD -- ZE551ML -- 4GB/2.3GHz 64gb version running Stock OS with NO ROOT - an its up to date (v 40.194)
I attached screen shot to show what I have going on - thanks
come on
Are you using the same cord for both phones with the computer? If so, try a different cord
Sent from my ASUS_Z00A using Tapatalk
Reboot the pc with the "disable driver signature verification" option and then reinstall the drivers.
This may or may not have some relevance to your problem. Try downloading a program called USB Device Viewer, run it as an administrator and uninstall all the phone drivers that are listed. Reboot your computer, plug your ZE551ML in and let it install the drivers. Hope this is of some help.
i finally fixed this bs problem. simply a matter of device manager >>>> portable devices >>>>> right click >>> update drive>>> browse my computer >>> Let me pick>>>
for me i had
Model
MTP Device
MTP USB Device
select MTP USB DEVICE >>> Click Next and done
how stupid is this? the simple solution after 2 weeks of pain in the ass is what makes this so stupid.