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I don't see my pre-order in my Google Wallet account. I see things I've ordered before and after, but I dont see the actual Nexus 7. My CC has not been charged yet and I have not gotten a shipping notification either. Does the wallet only show completed actions? I did receive a confirmation email from Google about my preorder though.
More google fragmentation Imagine that
Something is strange about your post.. but also this..
i ordered my first nexus end of last month . i got confirmation email of pre order.
I ordered a second one yesterday morning about 10 am est.. It went right to my google wallet and charged my Bank account. This morning its pending to be cleared on my bank tonight .Well it will be Monday. So im guessing my second tablet will be shipped out Monday if not already . No confirmation about shipping. NO WORD on shipping or Payment taken out on the one i ordered first ..
not sure if this helps your question or not. But Google is not taking priority to those who ordered first is what this tells me.
IT Could also be they are shipping from different locations and the shipping location of the second tab is not as far behind.. who really knows way to go GOOGLE MORE Fragmentation We would not love you any other way .
GO FIGURE :laugh:
I'm not really concerned about when I get it. I'm more concerned that the order is actually in the system. The confirmation e-mail after the pre-order gave me a link to my wallet account where I could see the order but when i click it the nexus 7 is not on the account.
If I were you I would call Google wallet. Sounds like it did not go thru. My Google wallet shows the order charged from Google play
I ordered one at 2am this morning and it shows in my Wallet account as well as a pending charge from my bank. No shipping info or anything though, just the initial order email.
Just wanted to reply back. The order is back in my wallet. No charge on my cc, no confirmation email either. I know I said I'm not too concerned on when I get it, but it would be nice to have some sort of status updates. Not to happy with the Google Play check out experience...no tracking number...really?
for what its worth I ordered the 8 gig yesterday its already shipped
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barmanham said:
for what its worth I ordered the 8 gig yesterday its already shipped
Sent from my SGH-T999 using xda app-developers app
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Man how infuriating! I ordered mine on the 13th and it hasn't shipped
Sent from my HTC Sensation 4G using xda premium
i was able to order mines RIGHT BEFORE it went unavailable again on monday (around 6ish 7 pacific time) and its supposed to be here on the 19th. Just wondering who else was able to do it and if anyone has been able to recently do it since i want to order another one.
Shaquiel Harris said:
i was able to order mines RIGHT BEFORE it went unavailable again on monday (around 6ish 7 pacific time) and its supposed to be here on the 19th. Just wondering who else was able to do it and if anyone has been able to recently do it since i want to order another one.
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I didn't pre-order. I just walked into the store and got one.
Seems their "online" preorder and the store preorder comes from 2 different warehouses.
I ordered on 11th and it was shipped on 16th and got it on 17th morning.
Hey, so for those of you who are like me (confirmed order but no update as to whether it has shipped or been placed on back order), What do we know? Google play still says that the estimated date of delivery is Nov 15, and it's pretty much 9:00PM PST ( I ordered at 8:34 AM PST Tuesday) so I'm assuming that either it's not going to be shipped, or something is wrong with google's servers/system. Any ideas?
Good lord... GOOg is still struggling with shipping I see after the n7 debacle.
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same with me here my order has been placed and i have gotten an email about my order being back ordered but i called google play twice today and they said it may have been a technical glitch and your order may have shipped and you may not receive a tracking number due to sever issues and it should ship no later then tomorrow, that's what i got from two people from google today. not sure if its true but i hope so
I ordered my 16gb Nexus 4 on November 13th 8:47 AM PST I got a confirmation email 45 minutes later and haven't received anything since. It just says that it's scheduled to be shipped today November 15th. My guess is that it has been shipped, but nothing has been updated yet.
Hell I never even got a confirmation email after I made my purchase, I've received nothing from them this whole time, WHAT DO I DO?? I want to like google, I really do. I love their products and software a lot more than any of their competitors (read Apple), but they've royally screwed up this entire process. You'd think they'd have learned from the N7 but noooooooooooooo
I ordered a 16gb and a bumper at 8:33:57 am and have not received a shipping email or backorder email. Hoping to get a tracking number tomorrow, but if not, I am gonna assume it will show up no later than Monday.
I ordered a 16gb at 8:33:20 PST. I'm in Cali and still haven't received shipping info. I'm anxious, but won't be surprised if it showed up on Tuesday because it's still within 3-5 business days.
Sent from my Galaxy Nexus using xda premium
Ordered at 850 PST got a back order email but it still says estimated shipping for the 15th GA
Sent from my HTC VLE_U using xda app-developers app
icecicle said:
Ordered at 850 PST got a back order email but it still says estimated shipping for the 15th GA
Sent from my HTC VLE_U using xda app-developers app
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GA here also and same. I just tried to email the support email address from the play store. Nothing besides confirmation and got order @8:45PST
Sent from my SPH-D710 using xda app-developers app
Come on we don't need yet another thread.
Order date: Nov 13, 2012 8:42:45 AM PST
Was e-mailed receipt at 9:12am
Google Play says shipping est. Nov 15
Google Wallet says Pending
haven't heard anything since.
I'm in the same boat. Ordered at 8:44 pst got a confirmation email a half hour later and nothing since. Still says shipping date of the 15th in Wallet.
Same boat
16GB - Order date: Nov 13, 2012 8:44:25 AM PST
Confirmation email sent at 9:15am
No shipping confirmation or backorder notice...
Same here..
16GB - Nov 13th 11:44AM EST
Got a confirmation soon thereafter, but no shipping or BO email..
Still written Estimated Shipping 15th (Atlanta,GA) in Google Play Store and Pending under wallet
Still nothing. It's 6:21AM EST...
Still nothing for me as well. However, I noticed that those morons released the money they had held in my account sometime early this morning. Google Wallet still shows a pending charge though. What a complete disaster. I'm hoping Google gets sued by some consumer protection group. I will cheer on anyone suing Google at this point (you hear that, Apple?)
8:36am PST order date, got shipping confirmation about 15 minutes after, my order was showing pre-ordered for the status, didn't get a backordered email, my status has now changed to expected shipping Nov. 15th, still pending in wallet. I just hope I get some news tomorrow as far as what's going on.
qreffie said:
8:36am PST order date, got shipping confirmation about 15 minutes after, my order was showing pre-ordered for the status, didn't get a backordered email, my status has now changed to expected shipping Nov. 15th, still pending in wallet. I just hope I get some news tomorrow as far as what's going on.
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What a ****ing joke. They change your order to "shipping nov 15th" on the 16th.
InvalidUsername said:
What a ****ing joke. They change your order to "shipping nov 15th" on the 16th.
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Yeah your order is GONNA be shipped YESTERDAY. I think Google Calendar needs another update... Because theirs is screwed.
Sent from my Galaxy Nexus using xda premium
I've lost so much faith in Google. As soon as I get this phone, the first thing I'm doing is closing my Google Wallet account, and slowly decreasing my reliance on their services, just in case I decide to switch ecosystems in the future. I hadn't realized how stupid it was of me to be so heavily invested in Google until this happened.
I ordered mine yesterday morning and the status hasn't changed. I didn't see anything that said there would be a delay also. How long do they normally take to ship?
Recon0212 said:
I ordered mine yesterday morning and the status hasn't changed. I didn't see anything that said there would be a delay also. How long do they normally take to ship?
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If you ordered the 32gb it says "ships in 1-2 weeks"
Watcher64 said:
If you ordered the 32gb it says "ships in 1-2 weeks"
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I ordered the 16gb. Sorry should of said that haha.
2 days processing, 2 days shipping. I didn't get my shipping notification until the day it was going to arrive so don't freak out if you don't get it the third day.
I ordered a 16GB on 23rd and still have not got any shipping mail. Today is the 3rd Business day and maybe I should get a shipping email in a day or two.
vpraveenis said:
I ordered a 16GB on 23rd and still have not got any shipping mail. Today is the 3rd Business day and maybe I should get a shipping email in a day or two.
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Ordered mine on the 24th, still not received my shipping notification
purchased a nexus 7 on the 21st, had a shipping notification on the 22nd, was in my hands on the 23rd...
cmoooon google
It sounds like I got lucky. I ordered the 16gb version at 1 AM Friday the 23rd, got the tracking number later that morning, and it arrived on Monday.
I ordered mine on the 23rd and have not gotten my confirmation email. I called today to make sure everything was OK and they said my order was still processing.
sent from my blue police box flying through time!!!
I ordered on a Saturday, it shipped in the evening on the following Monday, and arrived Tuesday (the next day). I'd say this was quicker then average times though.
bioorganic said:
It sounds like I got lucky. I ordered the 16gb version at 1 AM Friday the 23rd, got the tracking number later that morning, and it arrived on Monday.
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I ordered mine at 6:30pm on the 23rd and I still have yet to receive a tracking....I'm so jealous of you right now.
I just got off the phone with Google and they said that the problem is that the nexus 4 orders are backing up the he us 10 orders!! I was told my order has been approved and should ship within the next day or so. I originally ordered on the 23rd.
sent from my blue police box flying through time!!!
hi,
what number are you contacting Google on? I can't seem to get through on that Ireland number they give in the email. Just comes back as number not in use!
Sent from my GT-I9300 using Tapatalk 2
Item : 1x Nexus 10 32GB
Order : Saturday 24/11
Shipping : 2 days (New York)
Delay : 2-3 week
no delivery confirmation message.
duke_stix said:
hi,
what number are you contacting google on? I can't seem to get through on that ireland number they give in the email. Just comes back as number not in use!
Sent from my gt-i9300 using tapatalk 2
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855-836-3987
I ordered mine on 11/26 and the order posted to play as the 27th, I assume because it was 5:30pm on the 26th when it was "received" (according to the invoice) in CA and that's after business hours. I still haven't received a shipping notice.
I spoke to a Google Play Rep about it to make sure it processed correctly. I wanted to be sure there wasn't any trouble in the transaction since I recently had Identity theft issues.
He told me that it had charged my card successfully and was in processing and would most likely be Friday before it shipped and I would get it Monday at the earliest but probably later and that if I hadn't received it by Friday of next week to call them back.
So that "Delivered in 3-5 business days" Google play posts in the fine print is a not so reliable way of saying it'll be 3-5 before we mail it, Maybe.
I ordered my nexus 10 16gb on Thursday November 22, 2012 and have been getting the run around every time I call them or email them. Their customer service reps keep telling me it will send the shipping info email the same day I keep calling them. What a lie! Anyways after numerous calls and emails they finally sent me an email with some information of use. Hope this will help anyone wondering what is happening with their orders. This is what it says:
Hello *******,
Thank you for your reply.
*******, I do understand the eagerness you have to own the Nexus device. I wish I could have assisted you by giving the shipping details.
It normally takes 3-5 business days for the orders to be delivered. However, due to overwhelming demand, we sold out the Nexus devices extremely quickly. I have reviewed your account, and see that your order is still in processing state and has not yet shipped. Therefore, I am unable to give you an update on the estimated shipping date. Google is working as diligently as possible on this.
Can you believe this? The nexus 10 16gb is still up on the play store with the same "delivered in 3-5 business days". Will the nexus 10 get to my door by the end of the 5 business days? Probably not. How could they allow this to happen? To have the Nexus 10 device available on the store but only tell me almost a week after I order, for it to be sold out? It sounds like they're just lieing to me because didn't people say that they ordered after my date and have received the device? This is completely ridiculous. Hopefully this gives anyone else insight on the status of google's customer service. I might reconsider buying a google device just because of this horrible service.
Same problem!!
I placed my order from New York on Monday Morning 11/26/12 everything went through i even called to make sure and i have not even gotten a process completion email with a tracking number yet if i dont get anything by friday im calling them and demanding them to send it overnight at no extra charge....its all about the customer my friends! even though I am upset they dont sell the Nexus 10 in stores and have to go trough this whole process...I can say I am really excited to receive my new toy!!
---------- Post added at 03:47 PM ---------- Previous post was at 03:40 PM ----------
blufuzion said:
I ordered my nexus 10 16gb on Thursday November 22, 2012 and have been getting the run around every time I call them or email them. Their customer service reps keep telling me it will send the shipping info email the same day I keep calling them. What a lie! Anyways after numerous calls and emails they finally sent me an email with some information of use. Hope this will help anyone wondering what is happening with their orders. This is what it says:
Hello *******,
Thank you for your reply.
*******, I do understand the eagerness you have to own the Nexus device. I wish I could have assisted you by giving the shipping details.
It normally takes 3-5 business days for the orders to be delivered. However, due to overwhelming demand, we sold out the Nexus devices extremely quickly. I have reviewed your account, and see that your order is still in processing state and has not yet shipped. Therefore, I am unable to give you an update on the estimated shipping date. Google is working as diligently as possible on this.
Can you believe this? The nexus 10 16gb is still up on the play store with the same "delivered in 3-5 business days". Will the nexus 10 get to my door by the end of the 5 business days? Probably not. How could they allow this to happen? To have the Nexus 10 device available on the store but only tell me almost a week after I order, for it to be sold out? It sounds like they're just lieing to me because didn't people say that they ordered after my date and have received the device? This is completely ridiculous. Hopefully this gives anyone else insight on the status of google's customer service. I might reconsider buying a google device just because of this horrible service.
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the wait is very agrivating Im waiting for mine as well, and can you beleive they dont let you cancel your order...i ordered 2 by accident ( the other order got declined since i didnt have enough funds for both) but they cant cancel....i think this will be the last time i buy an item off the Google play store
Alright... so I feel a bit guilty about my initial bitterness towards Google Play.
I received my Shipping notification at 1:05 pm today. When I got the email and checked the tracking number, It was already in the Nashville hub and will be out for delivery tomorrow.
I wish all you guys still waiting the best of luck with your orders.
ShaolinRaiden said:
Alright... so I feel a bit guilty about my initial bitterness towards Google Play.
I received my Shipping notification at 1:05 pm today. When I got the email and checked the tracking number, It was already in the Nashville hub and will be out for delivery tomorrow.
I wish all you guys still waiting the best of luck with your orders.
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What date did you order it??
sent from my blue police box flying through time!!!
ShaolinRaiden said:
Alright... so I feel a bit guilty about my initial bitterness towards Google Play.
I received my Shipping notification at 1:05 pm today. When I got the email and checked the tracking number, It was already in the Nashville hub and will be out for delivery tomorrow.
I wish all you guys still waiting the best of luck with your orders.
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Wow this is totally unfair if you ordered it on the 26th and I ordered on the 22nd. Completely upset with Google now. I still have no delivery confirmation email. Congratulations on getting your nexus 10 btw.
Hey,
I was wondering if anyone who ordered their V20 from T-Mobile yesterday were charged already, or received a tracking number?
I ordered mine yesterday at about 9AM EST.
slayerh4x said:
Hey,
I was wondering if anyone who ordered their V20 from T-Mobile yesterday were charged already, or received a tracking number?
I ordered mine yesterday at about 9AM EST.
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I preordered yesterday at 2PM and got the tracking number today at 7 AM. :good: But im not in a hurry since i still have a couple of devices with me 2X lg 3, and 1x galaxy s4. According to them, my phone should be arriving between the 24th and 28th
I pre ordered day before yesterday (at local store), and still no tracking number.
Edit:
Just checked on it and it says back ordered and won't ship until between 11/10 and 12/1.
WTH?
I preordered 18th, recieved tracking number (UPS, only prepared for shipping) on the 19th,
It will ship out today most likely, and it is 3-day shipping
Ordered about 9am onthe 17th. Status went to shipping by the afternoon and received the phone on the 18th.
I was. says shipped too...
I ordered on the 17th and received phone on the 18th.
Ordered Monday morning. Just got a tracking number. Finally. Won't have it until Monday, a full week after I ordered.
CHH2 said:
Ordered Monday morning. Just got a tracking number. Finally. Won't have it until Monday, a full week after I ordered.
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just checked my tracking number, and it says UPS is ready to ship lol
hasnt shipped yet. f-cking t-mobile lol
Pre-ordered on the 17th @ T-Mobile Store.
Processed for shipping on the 18th via UPS Ground 3 Day.
Received email stating early delivery for today (20th).
Still waiting "patiently" for its delivery.
So frustrating seeing people order after me and get it shipped... lol
I ordered Monday. It's being delivered as we speak.
Okay now is definitive. Ups set the date to delivery :10/24/16 .quicker than i thought. Well. I rather d
For it to arrive on 28th at the same as the super heavy duty cover i bought arrives.
Are you guys having to check the order status page or are you getting emails/texts with this shipping or charge info?
slayerh4x said:
Are you guys having to check the order status page or are you getting emails/texts with this shipping or charge info?
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I have mine in hand from T-Mobile. Ordered on the 17th at 6 am. T-Mobile is really behind in sending text and email updates so check the order status page for updates. For example, I had my phone in hand and T-mobile then sent me the text to let me know it had shipped. The delivery text came the next day after I had the phone for 24 hours...
Ordered on 18th delivered today ?
Sent from my SM-N930T using XDA-Developers mobile app
I ordered mine on the 18th, and it's out for delivery today. UPS always comes between 6:30 pm and 7:00 pm here for me.
Ordered mine 10/17/2016 at about 7 p.m.
Arrived today 10/20/2016 around 1 p.m.
Oh and btw, like other promotions the B&O headphones do not come in the package. You won't be able to apply for the promo online or in the store until 10/28/2016
StaticMoot said:
I have mine in hand from T-Mobile. Ordered on the 17th at 6 am. T-Mobile is really behind in sending text and email updates so check the order status page for updates. For example, I had my phone in hand and T-mobile then sent me the text to let me know it had shipped. The delivery text came the next day after I had the phone for 24 hours...
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Good to know. The order status page cant even find my order yet, no email or text with any updates. :crying:
So, I'm trying to be optimistic here, did anyone notice that their status had been backordered only to have it ship out anyways? :fingers-crossed: