Database Users

Motorola Atrix is out of stock!

Got this email today.....from Premier Service that my Atrix is on back order!!!
I ordered the phone Saturday night around 10pm. I have the email confirmation that it being processed then today got the email that it was out of stock....
I called AT&t and they confirmed it was put of stock until further notice.
Status:
Item(s) are currently on back-order and will ship when inventory is available.
Last Updated:
Feb 14, 2011
Shipping Carrier:
Unless you are an employee of UPS, USPS or DHL, your shipment should ship via FedEx.

jamezr said:
Got this email today.....from Premier Service that my Atrix is on back order!!!
I ordered the phone Saturday night around 10pm. I have the email confirmation that it being processed then today got the email that it was out of stock....
I called AT&t and they confirmed it was put of stock until further notice.
Status:
Item(s) are currently on back-order and will ship when inventory is available.
Last Updated:
Feb 14, 2011
Shipping Carrier:
Unless you are an employee of UPS, USPS or DHL, your shipment should ship via FedEx.
Click to expand...
Click to collapse
Can anyone confirm this?

kennethpenn said:
Can anyone confirm this?
Click to expand...
Click to collapse
Got the same email and I pre-ordered 2 hours after it was available for pre-order!!

If I had to guess, I would say that it is backordered because they don't have them in the warehouse yet. It doesn't surprise me, since they aren't due for release untill March.
I don't think that this email means anything. Its is probably just autogenerated because the stock is on the premises.

I just pre-ordered today (in-store at around 12:30) but everything seemed to go through smoothly. It says "Will arrive in 2-3 weeks" on my receipt (which would mean on or before the 6th of March, just like the ads say)

kbanes said:
If I had to guess, I would say that it is backordered because they don't have them in the warehouse yet. It doesn't surprise me, since they aren't due for release untill March.
I don't think that this email means anything. Its is probably just auto generated because the stock is on the premises.
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I think you might be right......I think it is just an auto generated email. When I called AT&T today the rep did not know what he was talking about. He told me I would get my Atrix 2 business days after it is shipped...duh.....
Sine I didn't expect to get it until March 6th I guess they have time to make more! I started to panic at first but the more I think about it...its not a big deal. They have time to make ramp up production......

the email can't mean anything. i ordered one hour after preorders were up and i received this email today.
It's 'backordered' because it was a pre-order.

I've now had that email twice in the last five hours...for a Premier Atrix pre-order.
Sent from my Nexus One using XDA App

I got an email from AT&T last night asking me to pre order for delivery in early March (3rd) I think.
Sent from my SAMSUNG-SGH-I897 using XDA App

Any word on the Infuse?
Sent from my SAMSUNG-SGH-I897 using XDA App

I have not received an e-mail about a back order, but I pre-ordered in store. Is everyone that's getting the notice an online order or premier order? Also are you setting up a new account, upgrading or adding a new line?

mspayde said:
I got an email from AT&T last night asking me to pre order for delivery in early March (3rd) I think.
Sent from my SAMSUNG-SGH-I897 using XDA App
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???
screen shot ? copy / paste maybe ?

ATRIX shipped out today!

Just checked my shipping status at at&t.com and it shows my atrix has been shipped FedEx over night and will be here monday the 21st.

I just received my order shipped email from ar&t. Hurrayyy
Sent from my SGH-I897 using XDA App

when did you order? I ordered at like 10am Sunday and mine's still processing...
Although I did get below in my inbox:
++++
Thank you for your recent purchase from.
We inadvertently stated in your order confirmation email that you would receive your order “within three to five business days." Instead, your order should be delivered
on or before March 6th, 2011.
You will also receive a ship confirmation email once your order ships.
Please disregard the delivery expectation that was stated in your order confirmation email from us and accept our apology for any inconvenience this may have caused you.
Sincerely,
AT&T
++++
Further I ordered it as an upgrade and was told before that I'd get the package price... now they're saying I CAN NOT get the package price as an upgrade... If so I'm returning the phone and cancelling all my lines with AT&T I'm done with their crap.

I ordered mine on 2/16 and got the tracking just few mins back...

cajuntigerbait said:
Just checked my shipping status at at&t.com and it shows my atrix has been shipped FedEx over night and will be here monday the 21st.
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Click to collapse
I haaate you =(

tracking attached....

n0kia916 said:
I haaate you =(
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Click to collapse
+1... ordered it on sunday (almost ordered it at 1am but couldn't figure out how to get the package with an upgrade.) 10 am.
F U AT&T

I take that back! I got my shipping!!!
Ship date
Feb 18, 2011
Estimated delivery
Feb 21, 2011 by 3:00 PM
Btw.. login to att to check status instead of that email with link to check.

I ordered mine yesterday 2/17 @ 3:30p.m.(CST)

Paranoidly checking the order status site every 12 seconds

miztic said:
Paranoidly checking the order status site every 12 seconds
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Ditto... and this thread to see how many of you I can add to my "I Hate" list. lol.

basically anyone who pre-ordered the phone should be getting the phone on the 21st.
i've talked with att and they've confirmed this. the phone will be in retail on 22nd but those that have ordered already will get it 1 day earlier.

overnight shipping and 2 days shipping = both on the 21st ?
whats the point of overnight then

Those of you who already got your notice of shipping today, are you new customers? I heard rumor that AT&T is playing some stocking game where they are shipping to new customers first, then Premier, then contract renewals. I ordered on the 14th early and haven't gotten notice and it was a Premier order. They listed me as back-ordered and I just hope that is a "just in case" if they run out of stock shipping to those before me so I can't point fingers why I don't have mine by the 22nd.

jaidar said:
Those of you who already got your notice of shipping today, are you new customers? I heard rumor that AT&T is playing some stocking game where they are shipping to new customers first, then Premier, then contract renewals. I ordered on the 14th early and haven't gotten notice and it was a Premier order. They listed me as back-ordered and I just hope that is a "just in case" if they run out of stock shipping to those before me so I can't point fingers why I don't have mine by the 22nd.
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I'm not a new customer, Ordered off-contract from premier site. I ordered mine on the 16th. Mine showed back-order at first then changed status yesterday. Login to att website then do their check phone order status. Don't use the link that came from the email to check status because it's not updated.

Mine says the Shipped date was the 17th for some reason but still says processing and has no tracking number

Just called the customer service number and the automated system gave me a tracking number... whew! I was sweatin' it. Stupid online status is good for nothing other than added stress.

Just got my FedEx tracking number. Premier customer, off contract and I ordered it on 2/14/11!
Q: What does your phone have over mines?
A: Dual cores!!

FtrV8 said:
Just got my FedEx tracking number. Premier customer, off contract and I ordered it on 2/14/11!
Q: What does your phone have over mines?
A: Dual cores!!
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Click to collapse
No tracking number for me yet. :-/
We cant really take use of the dual cores until we get 2.3, but it still sounds cool.

iceman4357 said:
No tracking number for me yet. :-/
We cant really take use of the dual cores until we get 2.3, but it still sounds cool.
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Incorrect on the dual core point.
Also try calling them that's how I got my tracking # over the automated system. The website didn't show anything.

Anyone order through att today?

went in and ordered my 2nd gsiii this morning and it went from backordered to processibg to shipoed within a few hours. only thing is it gave me a usps tracking number!? just wanted to make sure everyone else who got theirs shipped today ia gettibg usps as well and everything is ok....many thanks in advance!
Sent from my GT-I9100 using xda premium

You are not alone. Ordered in store at noon, got tracking number from USPS (Memphis) around 1800.
Part of me is excited that I should get it within a day or two, but part of me wishes I had a case ready for it. Oh well, it's just a few days.....the case should be in on Tuesday.
the_buzz_man

I ordered at roughly 5PM AZ time and so far my order is "In Progress". I'm hoping it ships tomorrow and I'll have it monday!

I ordered in-store Tuesday and it showed up less than 24hrs later Wednesday.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

I just ordered a white one from the att website. We shall see in the morning when it is due to ship...

I ordered white at 11 am this morning and I went from back ordered to in processing within an hour. Still hasn't shipped though
What color are y'all ordering?
Sent from my SAMSUNG-SGH-I717 using xda app-developers app

Whoa, your guys' orders are taking forever! I placed my order around noon over the phone, it shipped around 7pm via FedEx Overnight. It's gonna be here tomorrow before 3 the guy even waived the activation fee and the shipping fee!

yokken said:
Whoa, your guys' orders are taking forever! I placed my order around noon over the phone, it shipped around 7pm via FedEx Overnight. It's gonna be here tomorrow before 3 the guy even waived the activation fee and the shipping fee!
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blue or white...........

My order is "processing". If I don't see a change in my order status by 3pm which I think is their deadline for orders to ship for the day then I'll be in the slow boat to a GS3...

tx3kgtman said:
blue or white...........
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Blue. Got it today around 12:30pm! IT IS GORGEOUS!

My USPS tracking hasn't updated since 11pm last night. I ordered on Wednesday. Better get this thing today!
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2

Yup ordered about 7:30pm last night and it still shows "Processing". I also paid for Fedex overnight.
As of about 3pm it shows shipped! Looks like scheduled for Monday delivery.

wonder186 said:
My order is "processing". If I don't see a change in my order status by 3pm which I think is their deadline for orders to ship for the day then I'll be in the slow boat to a GS3...
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Order showed shipped by 3pm today and I have a tracking number, a white one should arrive Monday....

I ordered mine from an att store and still don't have it to pick up. I hope it's here Monday. If not I won't get it until mid July!
Sent from my Inspire 4G using xda premium

Arcadia310 said:
My USPS tracking hasn't updated since 11pm last night. I ordered on Wednesday. Better get this thing today!
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
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im in the same boat...my tracking info looks like
Processed through USPS Sort Facility
June 29, 2012, 12:26 am
38199
Depart USPS Sort Facility
June 28, 2012
38199
Processed through USPS Sort Facility
June 28, 2012, 7:15 pm
38199
Acceptance
June 28, 2012, 2:40 pm
38199

caulton said:
im in the same boat...my tracking info looks like
Processed through USPS Sort Facility
June 29, 2012, 12:26 am
38199
Depart USPS Sort Facility
June 28, 2012
38199
Processed through USPS Sort Facility
June 28, 2012, 7:15 pm
38199
Acceptance
June 28, 2012, 2:40 pm
38199
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Click to collapse
Mine is almost same as yours and i ordered on wednesday. Mine does say expected delivery on the 30th, tomorrow. Havent checked the status in a while. Will check before i goto sleep hopefully will have a update by then.

send2amrish said:
Mine is almost same as yours and i ordered on wednesday. Mine does say expected delivery on the 30th, tomorrow. Havent checked the status in a while. Will check before i goto sleep hopefully will have a update by then.
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im jealous i order wednesday, in store, between 6-7 and i still dont kno when it will be here it just doesn't tell me anything other than it has been shipped i hope im lucky and ill get it tomorrow :fingers-crossed:
Edit: and i see from ur sig. that ur near/in the philly area and so am i so i should get it when u get it

Im broke as a dropped iphone
Sent from the bar drunk out of my mind

How long does it normal take a Nexus 10 to ship?

I ordered mine yesterday morning and the status hasn't changed. I didn't see anything that said there would be a delay also. How long do they normally take to ship?

Recon0212 said:
I ordered mine yesterday morning and the status hasn't changed. I didn't see anything that said there would be a delay also. How long do they normally take to ship?
Click to expand...
Click to collapse
If you ordered the 32gb it says "ships in 1-2 weeks"

Watcher64 said:
If you ordered the 32gb it says "ships in 1-2 weeks"
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Click to collapse
I ordered the 16gb. Sorry should of said that haha.

2 days processing, 2 days shipping. I didn't get my shipping notification until the day it was going to arrive so don't freak out if you don't get it the third day.

I ordered a 16GB on 23rd and still have not got any shipping mail. Today is the 3rd Business day and maybe I should get a shipping email in a day or two.

vpraveenis said:
I ordered a 16GB on 23rd and still have not got any shipping mail. Today is the 3rd Business day and maybe I should get a shipping email in a day or two.
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Click to collapse
Ordered mine on the 24th, still not received my shipping notification
purchased a nexus 7 on the 21st, had a shipping notification on the 22nd, was in my hands on the 23rd...
cmoooon google

It sounds like I got lucky. I ordered the 16gb version at 1 AM Friday the 23rd, got the tracking number later that morning, and it arrived on Monday.

I ordered mine on the 23rd and have not gotten my confirmation email. I called today to make sure everything was OK and they said my order was still processing.
sent from my blue police box flying through time!!!

I ordered on a Saturday, it shipped in the evening on the following Monday, and arrived Tuesday (the next day). I'd say this was quicker then average times though.

bioorganic said:
It sounds like I got lucky. I ordered the 16gb version at 1 AM Friday the 23rd, got the tracking number later that morning, and it arrived on Monday.
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I ordered mine at 6:30pm on the 23rd and I still have yet to receive a tracking....I'm so jealous of you right now.

I just got off the phone with Google and they said that the problem is that the nexus 4 orders are backing up the he us 10 orders!! I was told my order has been approved and should ship within the next day or so. I originally ordered on the 23rd.
sent from my blue police box flying through time!!!

hi,
what number are you contacting Google on? I can't seem to get through on that Ireland number they give in the email. Just comes back as number not in use!
Sent from my GT-I9300 using Tapatalk 2

Item : 1x Nexus 10 32GB
Order : Saturday 24/11
Shipping : 2 days (New York)
Delay : 2-3 week
no delivery confirmation message.

duke_stix said:
hi,
what number are you contacting google on? I can't seem to get through on that ireland number they give in the email. Just comes back as number not in use!
Sent from my gt-i9300 using tapatalk 2
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Click to collapse
855-836-3987

I ordered mine on 11/26 and the order posted to play as the 27th, I assume because it was 5:30pm on the 26th when it was "received" (according to the invoice) in CA and that's after business hours. I still haven't received a shipping notice.
I spoke to a Google Play Rep about it to make sure it processed correctly. I wanted to be sure there wasn't any trouble in the transaction since I recently had Identity theft issues.
He told me that it had charged my card successfully and was in processing and would most likely be Friday before it shipped and I would get it Monday at the earliest but probably later and that if I hadn't received it by Friday of next week to call them back.
So that "Delivered in 3-5 business days" Google play posts in the fine print is a not so reliable way of saying it'll be 3-5 before we mail it, Maybe.

I ordered my nexus 10 16gb on Thursday November 22, 2012 and have been getting the run around every time I call them or email them. Their customer service reps keep telling me it will send the shipping info email the same day I keep calling them. What a lie! Anyways after numerous calls and emails they finally sent me an email with some information of use. Hope this will help anyone wondering what is happening with their orders. This is what it says:
Hello *******,
Thank you for your reply.
*******, I do understand the eagerness you have to own the Nexus device. I wish I could have assisted you by giving the shipping details.
It normally takes 3-5 business days for the orders to be delivered. However, due to overwhelming demand, we sold out the Nexus devices extremely quickly. I have reviewed your account, and see that your order is still in processing state and has not yet shipped. Therefore, I am unable to give you an update on the estimated shipping date. Google is working as diligently as possible on this.
Can you believe this? The nexus 10 16gb is still up on the play store with the same "delivered in 3-5 business days". Will the nexus 10 get to my door by the end of the 5 business days? Probably not. How could they allow this to happen? To have the Nexus 10 device available on the store but only tell me almost a week after I order, for it to be sold out? It sounds like they're just lieing to me because didn't people say that they ordered after my date and have received the device? This is completely ridiculous. Hopefully this gives anyone else insight on the status of google's customer service. I might reconsider buying a google device just because of this horrible service.

Same problem!!
I placed my order from New York on Monday Morning 11/26/12 everything went through i even called to make sure and i have not even gotten a process completion email with a tracking number yet if i dont get anything by friday im calling them and demanding them to send it overnight at no extra charge....its all about the customer my friends! even though I am upset they dont sell the Nexus 10 in stores and have to go trough this whole process...I can say I am really excited to receive my new toy!!
---------- Post added at 03:47 PM ---------- Previous post was at 03:40 PM ----------
blufuzion said:
I ordered my nexus 10 16gb on Thursday November 22, 2012 and have been getting the run around every time I call them or email them. Their customer service reps keep telling me it will send the shipping info email the same day I keep calling them. What a lie! Anyways after numerous calls and emails they finally sent me an email with some information of use. Hope this will help anyone wondering what is happening with their orders. This is what it says:
Hello *******,
Thank you for your reply.
*******, I do understand the eagerness you have to own the Nexus device. I wish I could have assisted you by giving the shipping details.
It normally takes 3-5 business days for the orders to be delivered. However, due to overwhelming demand, we sold out the Nexus devices extremely quickly. I have reviewed your account, and see that your order is still in processing state and has not yet shipped. Therefore, I am unable to give you an update on the estimated shipping date. Google is working as diligently as possible on this.
Can you believe this? The nexus 10 16gb is still up on the play store with the same "delivered in 3-5 business days". Will the nexus 10 get to my door by the end of the 5 business days? Probably not. How could they allow this to happen? To have the Nexus 10 device available on the store but only tell me almost a week after I order, for it to be sold out? It sounds like they're just lieing to me because didn't people say that they ordered after my date and have received the device? This is completely ridiculous. Hopefully this gives anyone else insight on the status of google's customer service. I might reconsider buying a google device just because of this horrible service.
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the wait is very agrivating Im waiting for mine as well, and can you beleive they dont let you cancel your order...i ordered 2 by accident ( the other order got declined since i didnt have enough funds for both) but they cant cancel....i think this will be the last time i buy an item off the Google play store

Alright... so I feel a bit guilty about my initial bitterness towards Google Play.
I received my Shipping notification at 1:05 pm today. When I got the email and checked the tracking number, It was already in the Nashville hub and will be out for delivery tomorrow.
I wish all you guys still waiting the best of luck with your orders.

ShaolinRaiden said:
Alright... so I feel a bit guilty about my initial bitterness towards Google Play.
I received my Shipping notification at 1:05 pm today. When I got the email and checked the tracking number, It was already in the Nashville hub and will be out for delivery tomorrow.
I wish all you guys still waiting the best of luck with your orders.
Click to expand...
Click to collapse
What date did you order it??
sent from my blue police box flying through time!!!

ShaolinRaiden said:
Alright... so I feel a bit guilty about my initial bitterness towards Google Play.
I received my Shipping notification at 1:05 pm today. When I got the email and checked the tracking number, It was already in the Nashville hub and will be out for delivery tomorrow.
I wish all you guys still waiting the best of luck with your orders.
Click to expand...
Click to collapse
Wow this is totally unfair if you ordered it on the 26th and I ordered on the 22nd. Completely upset with Google now. I still have no delivery confirmation email. Congratulations on getting your nexus 10 btw.

Haven't gotten my Ouya yet

i preordered my Ouya in feb on the same day the preorder changed from march to June and i haven't gotten mine at all not even a tracking code
is this normal? or should i have my Ouya?

dank101 said:
i preordered my Ouya in feb on the same day the preorder changed from march to June and i haven't gotten mine at all not even a tracking code
is this normal? or should i have my Ouya?
Click to expand...
Click to collapse
You said pre-ordered, you mean on the website? Those are not shipping out yet. The only people who have them are the people who backed the Kickstarter last year.
If I'm reading this right and you pre-ordered it on there website (or affiliate like Amazon), it doesn't ship until June 25th, which means you should get it sometime between June 28rh and .July 5th (give or take).
Hope this helps!

dank101 said:
i preordered my Ouya in feb on the same day the preorder changed from march to June and i haven't gotten mine at all not even a tracking code
is this normal? or should i have my Ouya?
Click to expand...
Click to collapse
Who did you pre-order it from?

Well I preordered in September via the website and only just got notification a few days ago that it had reached the distribution centre and that I will get it in next two weeks.
Delivery is to UK
Sent from my Nexus 7 using Tapatalk 2

JLCollier2005 said:
You said pre-ordered, you mean on the website? Those are not shipping out yet. The only people who have them are the people who backed the Kickstarter last year.
If I'm reading this right and you pre-ordered it on there website (or affiliate like Amazon), it doesn't ship until June 25th, which means you should get it sometime between June 28rh and .July 5th (give or take).
Hope this helps!
Click to expand...
Click to collapse
awww, **** i got it from Ouya

I preordered mine on Jan from Ouya site, haven't heard a word from them yet. Kinda forgot about it. And, it was suppose to be here March origibally.
Oh wells
Sent from my HTC6435LVW using Tapatalk 2

dank101 said:
awww, **** i got it from Ouya
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The good thing is you should be part of the first retail shipment!
rcarbal said:
I preordered mine on Jan from Ouya site, haven't heard a word from them yet. Kinda forgot about it. And, it was suppose to be here March origibally.
Oh wells
Sent from my HTC6435LVW using Tapatalk 2
Click to expand...
Click to collapse
Yeah, they pushed it back to June due to manufacturing times being longer than expected. Being such a brand new company, the fact that they are not only shipping out the product with only a few months delay AND the product is really good (personal opinion) shows a lot. I would support this company in any further projects they do.

I got this email from OUYA on the 8th of June.
"Yep... it’s true.
Your OUYA has arrived at our distribution center and we expect it to land on your doorstep within the next two weeks (give or take a day or two depending on your location).
Be on the lookout for a confirmation email that will follow once your shipment has been picked up for delivery and which will include your personalized tracking number."
I still have not received my confirmation email or any kind of tracking number, but it should be here around the 22nd according to the email.

KeylanHalfdan said:
I got this email from OUYA on the 8th of June.
"Yep... it’s true.
Your OUYA has arrived at our distribution center and we expect it to land on your doorstep within the next two weeks (give or take a day or two depending on your location).
Be on the lookout for a confirmation email that will follow once your shipment has been picked up for delivery and which will include your personalized tracking number."
I still have not received my confirmation email or any kind of tracking number, but it should be here around the 22nd according to the email.
Click to expand...
Click to collapse
Got tracking 3weeks ago still no update. Bte kickstart backer
Sent from my HTC One using Tapatalk 2

It's mid June and I haven't received a tracking number yet.
Two weeks ago they reply to my email and claimed that my shipping address was wrong. but I haven't heard anything from them since then yet.
I contact through support many times but they even won't answer... Its really insulting to be treated like that.
Sent from my Galaxy Nexus using xda app-developers app

I preordered February 5th which was the last day to get "an April shipment". However, they sent me an email 8 days ago saying its on it way and I'd get the tracking number shortly, but havent gotten one yet.
I would sure hope all preorders are filled before retail.

johnq54 said:
I preordered February 5th which was the last day to get "an April shipment". However, they sent me an email 8 days ago saying its on it way and I'd get the tracking number shortly, but havent gotten one yet.
I would sure hope all preorders are filled before retail.
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I preordered 9th September got email 11th June saying dispatching, another email with tracking on 15th with estimate between 18th june and 8th july.
Doesn't track yet but was dispatched via dhl packet plus which dhl claims 3-8 days for European deliveries.
Your not much different to me it seems given 5 month difference in preorder.
Sent from my Nexus 7 using Tapatalk 2

I've been waiting almost three weeks for my tracking number... And I was a kick starter backer

rcarbal said:
I preordered mine on Jan from Ouya site, haven't heard a word from them yet. Kinda forgot about it. And, it was suppose to be here March origibally.
Oh wells
Sent from my HTC6435LVW using Tapatalk 2
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I preordered in December on Ouya.tv's site (official). Not a word. My request for more info has gone 6 days without reply. So much for support
Vinny75 said:
I've been waiting almost three weeks for my tracking number... And I was a kick starter backer
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Eeeek. I'm beginning to think even the June 25th launch may be in trouble. Unless they're basically pushing all the units to the retail channels and making the pre-orders/Kickstarters wait, since we have already paid - the "screw those guys" mentality.

I was not a Kickstarter backer, but just a pre-order customer. I ordered mine in late January or early Feb. Just got my tracking number today. It says it will be here between June 20th and July 10th. I will let you know when I get mine.
Sorry to hear about the people who ordered earlier than me, and have not received any information. I emailed them in early May about the April ship date, and it took about a week for them to respond saying that they had my order, and I was not forgotten. I thought they had forgotten about me too.
Sent from my Verizon Galaxy Note 2 using Xparent Skyblue Tapatalk 2

Ya I was a early kickstarter backer and I think they sent a bum tracking number a while ago and that doesn't even include the extra controllers. They really suck at supply chain management.
Sent from my HTCONE using Tapatalk 2

Kickstarter backer here 2.
I received my tracking number on the 10th this month. 10 days ago. Needless to say that I am still waiting.
As far as I am concerned the whole Kickstarter idea was good. Bad management however forced them to stockpile wholesale orders before Kickstarter backers all had their OUYA. Backers could have accepted, grumbling, any delays as long as they were supported by proper communications. Sadly OUYA's communication skills are even worse then their management skills. And from what I read, their programming leaves a lot to be desired as well.
This was my first Kickstarter project that I backed, and I am very disappointed by how this is all working out.
Sent from my GT-I9505 using xda premium

Hey guys. Pre ordered in May and still nothing.
They posted a blog entry yesterday which stated "T-5 Days To Launch". So some of us will probably have to wait 4 more days until shipping.

I've cancelled my order, I'm going to buy on the day of release.
I pre ordered in January and never heard anything from them. I E-mailed them 2 weeks ago and they replied back after 10 days stating they had trouble verifying my shipping address, so I wouldn't receive it until after release day.
The ouya support is a massive turn off. It feels like the setup is being run from a teenagers garden shed with a couple of friends helping out when they finish their paper round.
Are these people meant to be professionals in their field?!
I wonder how long until I receive my refund...

dully79 said:
I've cancelled my order, I'm going to buy on the day of release.
I pre ordered in January and never heard anything from them. I E-mailed them 2 weeks ago and they replied back after 10 days stating they had trouble verifying my shipping address, so I wouldn't receive it until after release day.
The ouya support is a massive turn off. It feels like the setup is being run from a teenagers garden shed with a couple of friends helping out when they finish their paper round.
Are these people meant to be professionals in their field?!
I wonder how long until I receive my refund...
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I was a day or two away from trying to cancel my order when I got the email saying that my order was at the warehouse ready to be shipped. I keep trying to track it, but it still has not shown up on the dhl site yet. The email said writing 24-48- hours it would be trackable, but it is still not there yet, even after 72 hours. Hopefully it comes soon, won't be much of a pre order if it comes after it is available in stores.
Very bad customer service on their part.
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