Network Throttling - Networking

On the Three Network, there is a Trafficsense policy that states:
A small number of users try to tether outside of their terms and conditions. When this happens, TrafficSenseâ„¢ either blocks their tethering completely or restricts it to a very small allocation of our network.
Unfortunately I was one of these users, and I have been throttled, do any of you happen to know when I will get my speeds back?

Try here http://forum.xda-developers.com/showthread.php?t=1676052
(instead of opening a new thread)
Snowflake approved this message....

Verizon Throttles grandfathered unlimited users first
DarkyHero said:
On the Three Network, there is a Trafficsense policy that states:
A small number of users try to tether outside of their terms and conditions. When this happens, TrafficSenseâ„¢ either blocks their tethering completely or restricts it to a very small allocation of our network.
Unfortunately I was one of these users, and I have been throttled, do any of you happen to know when I will get my speeds back?
Click to expand...
Click to collapse
Unfortunately many providers throttle users. Verizon for example, will throttle my grandfathered unlimited data! If I use 2+GB/month for a certain number of months, and then am connected to a congested tower, I will be throttled.
I know, confusing.... buuut I do agree that Verizon is doing this MUCH more fairly than ANY other carrier.

I have verizon and I always use over 25gb of data including tethering to my nexus 7 and I have never been throttled but I'm always on lte and supposedly they only throttle 3g so maybe I'm just Lucky
Sent from my SCH-I535 using xda app-developers app

Related

Sprint tethering

I've been tethering for a while now with my phone and I noticed that lately it seems like my internet stops working after a while. Sometimes it will let me download as much as 2GBs then it starts kicking me off minutes after I begin tethering.
Is Sprint able to see if I'm tethering now? I don't care to much either way I'm fine using my phone to download the things I need. It's just sometimes my downloads fail after reaching 100% so I like to use my PC more.
I have noticed that I've used 50GB this month .
method115 said:
I've been tethering for a while now with my phone and I noticed that lately it seems like my internet stops working after a while. Sometimes it will let me download as much as 2GBs then it starts kicking me off minutes after I begin tethering.
Is Sprint able to see if I'm tethering now? I don't care to much either way I'm fine using my phone to download the things I need. It's just sometimes my downloads fail after reaching 100% so I like to use my PC more.
I have noticed that I've used 50GB this month .
Click to expand...
Click to collapse
So its because of people like you I get slow connections whenever I try to open any website on my phone if I can't use a wifi.
Ever heard of cable internet?
Sent from my Nexus S 4G
obsanity said:
So its because of people like you I get slow connections whenever I try to open any website on my phone if I can't use a wifi.
Ever heard of cable internet?
Sent from my Nexus S 4G
Click to expand...
Click to collapse
That's BS. Don't throw claims around no one knows are true. I tether and the other sprint 4g phones in my household don't take a hit in bandwidth. The amount of people that tether alot or a small minority compared to people that don't. Blame sprint for not giving you a good connection, not us. Anywho, back to this torrent...
sent from my Touchwiz'd Nexus S 4g
Sprint told me to root my phone and tether.
I don't think they check.
RushAOZ said:
That's BS. Don't throw claims around no one knows are true. I tether and the other sprint 4g phones in my household don't take a hit in bandwidth. The amount of people that tether alot or a small minority compared to people that don't. Blame sprint for not giving you a good connection, not us. Anywho, back to this torrent...
sent from my Touchwiz'd Nexus S 4g
Click to expand...
Click to collapse
actualy they can tell and torrent downloaders are so easy spot, and im pretty sure torrent downloading might be in the fine print somewhere.
Oh also your so cool bro replacing home internet with sprints weak 3g/4g service that does not have any net neatrilty laws lol you will be gone sooner or later
Sent from my Nexus S 4G using Tapatalk
I read recently sprint was pulling tethering apps from the market so they may be trying to weed out some in addition the recent 5GB cap on hotspot, i'm sure they are fine tuning their system to track data in different manners. Currently they cant even separate hotspot and phone data, that should serve interesting to how they implement overages.
Yeah. Eventually when all the unlimited plans are gone at least we'll know why.
Also, sprint can tell your tethering, they're just not actively doing anything about it yet. After all when you are on 3G or 4G you go through their IP gateway and they can control what you see and can tell what you're using to see it. The only way to prevent that would be through vpn and maybe some https but headers still have to go through clean.
P2P is probably the easiest to detect even if encrypted so good luck trying to get your number back after they close your account.
Sent from my Nexus S 4G
True, i would hope the systems are able to track it with all the tracking a smartphone is capable of especially just knowing the browser type they should be able to see who's tethering. I'm really curious to see how this plays out over the next year or two with data usage.
RushAOZ said:
That's BS. Don't throw claims around no one knows are true. I tether and the other sprint 4g phones in my household don't take a hit in bandwidth. The amount of people that tether alot or a small minority compared to people that don't. Blame sprint for not giving you a good connection, not us. Anywho, back to this torrent...
sent from my Touchwiz'd Nexus S 4g
Click to expand...
Click to collapse
No definitely you guys
Sent from my Nexus S 4G using xda premium
searchfirst said:
I read recently sprint was pulling tethering apps from the market so they may be trying to weed out some in addition the recent 5GB cap on hotspot, i'm sure they are fine tuning their system to track data in different manners. Currently they cant even separate hotspot and phone data, that should serve interesting to how they implement overages.
Click to expand...
Click to collapse
Actually they can
Sent from my Nexus S 4G using xda premium
Don't believe anyone who says they cannot tell if your tethering. All they have to do is check what the source and destination mac address using a program such as wireshark to sniff the IP of your phone.
Also don't believe anyone who says your phone is affecting their bandwidth. Bandwidth depends on signal strength and how much bandwidth they are using on their 3g 4g frequencies they use. Its different everywhere for every tower and has to do with the type of license they were able to obtain from the fcc for the tower you are using.
As far as your question regarding sprint killing your downloads, you would need to find a way to sniff you phone's 3g/4g connection to find out whats killing the packets. i would guess that its probably an issue with the connection(s) timing out for high ping times. i don't know if there is a way to manually adjust the ttl in android.
obsanity said:
So its because of people like you I get slow connections whenever I try to open any website on my phone if I can't use a wifi.
Ever heard of cable internet?
Sent from my Nexus S 4G
Click to expand...
Click to collapse
Guess what jackass not everyone has cable availability. I live in the county and I don't have cable, or DSL available. In fact as of this year I can no longer get a phone line to my home. The only options some of us have are satellite internet or tethering.
They may be able to on a backend but sprint.com and their billing system doesn't show the difference. Currently if you call sprint and ask for your hotspots usage they cannot provide an answer.
Sent from my Nexus S 4G using xda premium
cteneyck said:
Don't believe anyone who says they cannot tell if your tethering. All they have to do is check what the source and destination mac address using a program such as wireshark to sniff the IP of your phone.
Also don't believe anyone who says your phone is affecting their bandwidth. Bandwidth depends on signal strength and how much bandwidth they are using on their 3g 4g frequencies they use. Its different everywhere for every tower and has to do with the type of license they were able to obtain from the fcc for the tower you are using.
As far as your question regarding sprint killing your downloads, you would need to find a way to sniff you phone's 3g/4g connection to find out whats killing the packets. i would guess that its probably an issue with the connection(s) timing out for high ping times. i don't know if there is a way to manually adjust the ttl in android.
Click to expand...
Click to collapse
Yes but torenting is easy to spot due the way it downloads parts of bytes from different spots
Sent from my Nexus S 4G using Tapatalk
Windst said:
Sprint told me to root my phone and tether.
I don't think they check.
Click to expand...
Click to collapse
Really????
My wife hates XDA
dowmace said:
Guess what jackass not everyone has cable availability. I live in the county and I don't have cable, or DSL available. In fact as of this year I can no longer get a phone line to my home. The only options some of us have are satellite internet or tethering.
Click to expand...
Click to collapse
There are means to tether when you have no options. I was pointing out the ops ignorant approach to data usage since he clearly has a different internet connection but still chooses to use the phone.
Keep your jackass to yourself.
Sent from my Nexus S 4G
obsanity said:
There are means to tether when you have no options. I was pointing out the ops ignorant approach to data usage since he clearly has a different internet connection but still chooses to use the phone.
Keep your jackass to yourself.
Sent from my Nexus S 4G
Click to expand...
Click to collapse
You blamed him for your data speeds. If he is causing low data speeds, then how do the people legitimately tethering not effect your speeds?
obsanity said:
There are means to tether when you have no options. I was pointing out the ops ignorant approach to data usage since he clearly has a different internet connection but still chooses to use the phone.
Keep your jackass to yourself.
Sent from my Nexus S 4G
Click to expand...
Click to collapse
I never said I have another internet connection. I said I could simply just download the files with my phone. I preferred to use my PC instead because I can avoid having to transfer files.
Thanks for the help everyone.
dowmace said:
You blamed him for your data speeds. If he is causing low data speeds, then how do the people legitimately tethering not effect your speeds?
Click to expand...
Click to collapse
Sprint would accommodate for that. But because people abuse the otherwise would be fair use type of tether system, soon people such as yourself, who can't have any other access will be either limited to a ridiculous 5GB per month or not have the ability at all.
For people like myself who ocasonally use tether without tether plan (because of root access) to check some emails/web when stranded without wifi access, Sprint may disable that all together and we'll be forced to pay the $30 per month fee for the 1 or 2 times a year of 100-200MB of data used.
That's why I can't stand people abusing it. And for the op... if you truly do not have any other means of getting a wired data line, I hope you are at least paying for it even though it may no longer be unlimited.
Sent from my Nexus S 4G
obsanity said:
Sprint would accommodate for that. But because people abuse the otherwise would be fair use type of tether system, soon people such as yourself, who can't have any other access will be either limited to a ridiculous 5GB per month or not have the ability at all.
For people like myself who ocasonally use tether without tether plan (because of root access) to check some emails/web when stranded without wifi access, Sprint may disable that all together and we'll be forced to pay the $30 per month fee for the 1 or 2 times a year of 100-200MB of data used.
That's why I can't stand people abusing it. And for the op... if you truly do not have any other means of getting a wired data line, I hope you are at least paying for it even though it may no longer be unlimited.
Sent from my Nexus S 4G
Click to expand...
Click to collapse
Obsanity, Were I can definitely understand your frustration with sprints slow network (I feel the same way), Sprint advertises unlimited data on smartphones. regardless of him paying for tethering (which he should pay for), data is data, and its all 1's and 0's and therefor is a mute point. People that tether without paying for it are not cause of slow data, however they will be the cause of tiered data plans. Until that happens chill out and relax. If you have a signal , -60db or better, then call sprint and have them take a look at the tower. if they insist its your phone, have them replace it. if they won't look at the tower, thank them for their time and file a complaint with the fcc.

Sprint CEO Dan Hesse Admits Sprint Throttles Top 1% Of Data Users,

Unlimited data is slowly on its way to becoming a thing of the past here in the US, there's little denying it. Verizon and AT&T have full-fledged data "bucket" plans with usage caps. T-Mobile throttles users into 2G-oblivion if they exceed their "full-speed" data allotment. And now it appears Sprint, a company that has made its marketing bread and butter out of "truly unlimited," hasn't been entirely forthcoming about its management of the network's heaviest data users, particularly those in the top 1%.
CEO Dan Hesse said today that Sprint does actively throttle the top 1% of data users - a practice very similar to the one that Verizon customers were up in arms over when Big Red announced throttling would be applied to its legacy unlimited data customers who utilized over 2GB per month in "congested" 3G areas.
While not actually quoting a specific amount of data consumption that would put customers in that top 1%, Hesse's statement is a clear contradiction to the carrier's advertisements claiming that they remain the only network with "truly" unlimited data.
no throttling, no metering, no overages." Except that Hesse just admitted Sprint does throttle. There seems to be a disconnect between Sprint's marketing campaigns and the views of its CEO - something some people might call false advertising. I certainly would.
While I'm not of the opinion that throttling is necessarily a bad thing (faster data for everyone), when you're advertising your unlimited data network, and one of the premises of that advertisement is that it is truly, throttle-free, un-metered unlimited access, you should probably make sure that's actually true. If it's not, you're misleading consumers, and probably asking for a class-action lawsuit, to boot.
http://www.androidpolice.com/2012/01...ted-data-plan/
http://www.androidpolice.com/2012/0...-falsely-advertising-its-unlimited-data-plan/
working link as op gives 404 - not found
While that is a lie, I bet the 'top 1%' are those people that you see on here and post things like ' I pull 85gbs a month'.
Hesse was mis quoted
http://techcrunch.com/2012/01/05/even-sprints-truly-unlimited-plan-isnt-truly-unlimited/
Just dont abuse roaming data and youll be fine.
Sent from my Transformer TF101 using Tapatalk
mbaseball3 said:
Hesse was mis quoted
http://techcrunch.com/2012/01/05/even-sprints-truly-unlimited-plan-isnt-truly-unlimited/
Just dont abuse roaming data and youll be fine.
Sent from my Transformer TF101 using Tapatalk
Click to expand...
Click to collapse
I'm pretty sure some second reporter found that out, and called him on it.
mbaseball3 said:
Hesse was mis quoted
http://techcrunch.com/2012/01/05/even-sprints-truly-unlimited-plan-isnt-truly-unlimited/
Just dont abuse roaming data and youll be fine.
Click to expand...
Click to collapse
How can anyone "abuse" roaming data with crappy 1x speeds. U can't even load a web page on that crap.
Airwolf79 said:
How can anyone "abuse" roaming data with crappy 1x speeds. U can't even load a web page on that crap.
Click to expand...
Click to collapse
With the right prl you can have 3G roaming... And faster speeds...
Sent from my PG8610000 using Tapatalk
Airwolf79 said:
How can anyone "abuse" roaming data with crappy 1x speeds. U can't even load a web page on that crap.
Click to expand...
Click to collapse
You can abuse it because Sprint allows 3G roaming in currently cities/regions. I know this for a fact because I've traveled around Oregon on the regular PRL and it has roamed on to 3G. Also 1x speeds are faster than my Sprint 3G speeds, sadly but true.
CaliBoyPhillip said:
You can abuse it because Sprint allows 3G roaming in currently cities/regions. I know this for a fact because I've traveled around Oregon on the regular PRL and it has roamed on to 3G. Also 1x speeds are faster than my Sprint 3G speeds, sadly but true.
Click to expand...
Click to collapse
Are you sure you aren't seeing 935 B/s? lol
Yeah, I am not worried at all by this, not one bit if it stays to the top 1%. It is probably the type of people who use their phone as their home connection and use HUGE amounts of data downloading torrents n such.
I think that is a fine move for Sprint to save a little bit of money, that still keeps them in a better spot than any of the other companies.
teh roxxorz said:
Are you sure you aren't seeing 935 B/s? lol
Click to expand...
Click to collapse
I wish lol... Sadly but true, I live in a sub city outside los Angeles and my speeds on Sprint are horrible. Even with the recent network upgrades they hardly tech 100 kbps meanwhile 1x gives 100 to 189 kbps lol on roaming that is
Sent from my PC36100 using Tapatalk
If you guys been around long enough, youd probably have seen the `got out of contract for free` threads which as their stories went they either roamed on 1x or what not for an extended amount of time and either called sprint to ***** they no longer have reseption or got the letter from sprint saying good bye. Which ever their case was, sprint is referring to them saying if you do it youll receive throttling or good bye letter. Basically.
Sent from my Transformer TF101 using Tapatalk

Sick and Tired of Sprint

In about a month I am leaving Sprint due to their terrible terrible horrendous data speeds in south Louisiana. I also have lot's of doubt and trust in their huge Network upgrade and I don't feel like waiting a year more. I'm getting Verizon and the Galaxy Nexus. If you experience similar frustration with Sprint feel free to vent and post speed test results etc. Does anybody know any way to get out of contract without an ETF?
haha, i live in baton rouge and i dont like sprint either. i was thinking of switching to Verizon when my contract ends since they have 4g lte in baton rouge.
Yes their 3G speeds suck but having true unlimited is important to me since I stream a lot of music/video so that makes up for it.
See ya! Jk. Sorry to hear about your speeds but their network upgrade is definitely worth the wait
Sent from my Nexus S 4G using xda premium
No. Will be waiting for their network upgrade. Sprint is the only network which allows a true nexus with wallet. I don't need to be forced with some apps which apparently can not be removed unless you root it.
MrDrumngun said:
In about a month I am leaving Sprint due to their terrible terrible horrendous data speeds in south Louisiana. I also have lot's of doubt and trust in their huge Network upgrade and I don't feel like waiting a year more. I'm getting Verizon and the Galaxy Nexus. If you experience similar frustration with Sprint feel free to vent and post speed test results etc. Does anybody know any way to get out of contract without an ETF?
Click to expand...
Click to collapse
If you're on a family plan and receiving employee discount pricing they're raising the price next month giving you a chance to get out without ETF as its a breach of the ToS.
Yup!!
I have been contemplating leaving sprint also. They may have truly unlimited data but in reality you dont use much data via sprint network as it takes forever to load anything in Baton Rouge. O and guess what, the data unlimited plan is not truly unlimited. The will cut off your service if you use over 5 gb (may be less) of data on 3g. It is only the use of 4g which is truly unlimited.
They have been saying Baton Rouge would have 4g since the evo came out and yet still nothing. The sad part is Hammond has 4g and the population is not even 1/8th of Baton Rouge's pop. I doubt BR will ever get 4g.
As far as getting out ETF free, good luck with that. I have tried every way possible with no luck. But what I have not done, which would definitely work, is stream as much youtube and download huge files as much as possible or force your phone into roaming on data and calls for consecutive months
ryandoubleu said:
I have been contemplating leaving sprint also. They may have truly unlimited data but in reality you dont use much data via sprint network as it takes forever to load anything in Baton Rouge. O and guess what, the data unlimited plan is not truly unlimited. The will cut off your service if you use over 5 gb (may be less) of data on 3g. It is only the use of 4g which is truly unlimited.
They have been saying Baton Rouge would have 4g since the evo came out and yet still nothing. The sad part is Hammond has 4g and the population is not even 1/8th of Baton Rouge's pop. I doubt BR will ever get 4g.
As far as getting out ETF free, good luck with that. I have tried every way possible with no luck. But what I have not done, which would definitely work, is stream as much youtube and download huge files as much as possible or force your phone into roaming on data and calls for consecutive months
Click to expand...
Click to collapse
where in hammond is there 4g? it does not specify 4g on the sprint 4g map
jesusice said:
If you're on a family plan and receiving employee discount pricing they're raising the price next month giving you a chance to get out without ETF as its a breach of the ToS.
Click to expand...
Click to collapse
They are definitely not raising prices
Sent from my Nexus S 4G using xda premium
ryandoubleu said:
I have been contemplating leaving sprint also. They may have truly unlimited data but in reality you dont use much data via sprint network as it takes forever to load anything in Baton Rouge. O and guess what, the data unlimited plan is not truly unlimited. The will cut off your service if you use over 5 gb (may be less) of data on 3g. It is only the use of 4g which is truly unlimited.
They have been saying Baton Rouge would have 4g since the evo came out and yet still nothing. The sad part is Hammond has 4g and the population is not even 1/8th of Baton Rouge's pop. I doubt BR will ever get 4g.
As far as getting out ETF free, good luck with that. I have tried every way possible with no luck. But what I have not done, which would definitely work, is stream as much youtube and download huge files as much as possible or force your phone into roaming on data and calls for consecutive months
Click to expand...
Click to collapse
No... They are unlimited on anything, how many times do people have to say this. 5gig cap is for hotspot and connection cards
Sent from my Nexus S 4G using xda premium
It's not the price they're raising but the amount you save from your employer discount is going to be a lot less. So it's definitely going to cost you more. They've been doing a lot of things that have been making people want to switch. They charge for "premium" data, completely stopped expanding 4g, scrapped the annual upgrade, killed the premier status, and now this? They're making it really hard for anyone to want to stick around...
The will cut off your service if you use over 5 gb (may be less) of data on 3g. It is only the use of 4g which is truly unlimited.
Click to expand...
Click to collapse
not once in my 8 years with sprint have i ever had an issue with going over 5gb which i always do, nor have i ever heard anyone say it happened to them unless they were roaming more then using sprint
3G here in new Orleans has been terrible since 08 but there family plans just beats anyone. And I'm constantly around wifi so its not as bad.
Sent from my Nexus S 4G
robbierockz said:
It's not the price they're raising but the amount you save from your employer discount is going to be a lot less. So it's definitely going to cost you more. They've been doing a lot of things that have been making people want to switch. They charge for "premium" data, completely stopped expanding 4g, scrapped the annual upgrade, killed the premier status, and now this? They're making it really hard for anyone to want to stick around...
Click to expand...
Click to collapse
Anything is "a lot less" when people are just looking for an excuse to cancel. The highest discount will be losing $5.40 a month, but those are rare, most people will go down just a few cents to a dollar a month.
I actually like what they've been doing and the direction they're headed, it is putting a stop to all these people talking advantage of what they have to offer. Where I live, my 3G gets over 2Mbps and 4G gets 10 so my unlimited data works great
Sent from my Nexus S 4G using xda premium
.....
DirtyShroomz said:
No... They are unlimited on anything, how many times do people have to say this. 5gig cap is for hotspot and connection cards
Then why would they send me a letter about my 3g usage and direct me to this passage
Click to expand...
Click to collapse
Specific Terms & Restrictions On Using Data Services
In addition to the rules for using all of our other Services, unless we identify the Service or Device that you have selected as specifically intended for that purpose (for example, wireless routers, Data Link, etc.), you can't use our data Services: (1) with server devices or host computer applications or other systems that drive continuous, heavy traffic or data sessions; (2) as a substitute or backup for private lines or frame relay connections; or (3) for any other unintended use as we determine in our sole discretion. We reserve the right to limit, suspend, or constrain any heavy, continuous data usage that adversely impacts our networks performances or hinders access to our networks. If your Services include web or data access, you also can't use your Device as a modem for computers or other equipment, unless we identify the Service or Device you have selected as specifically intended for that purpose (for example, with "phone as modem" plans, Sprint Mobile Broadband card plans, wireless router plans, etc.).
andrewt328 said:
where in hammond is there 4g? it does not specify 4g on the sprint 4g map
Click to expand...
Click to collapse
4g is in the Best Buy area of Hammond. It doesnt show up on sprints map for some odd reason. if you dont believe me go to the area and try it out
If you want out, roam like a mofo. You have to roam a certain percentage in order for them to boot you.
Sent from my Nexus S 4G using xda premium
ryandoubleu said:
Specific Terms & Restrictions On Using Data Services
In addition to the rules for using all of our other Services, unless we identify the Service or Device that you have selected as specifically intended for that purpose (for example, wireless routers, Data Link, etc.), you can't use our data Services: (1) with server devices or host computer applications or other systems that drive continuous, heavy traffic or data sessions; (2) as a substitute or backup for private lines or frame relay connections; or (3) for any other unintended use as we determine in our sole discretion. We reserve the right to limit, suspend, or constrain any heavy, continuous data usage that adversely impacts our networks performances or hinders access to our networks. If your Services include web or data access, you also can't use your Device as a modem for computers or other equipment, unless we identify the Service or Device you have selected as specifically intended for that purpose (for example, with "phone as modem" plans, Sprint Mobile Broadband card plans, wireless router plans, etc.).
4g is in the Best Buy area of Hammond. It doesnt show up on sprints map for some odd reason. if you dont believe me go to the area and try it out
Click to expand...
Click to collapse
Let me guess, you're tethering and using 50+ gigs a month? That's why you got that.
Sent from my Nexus S 4G using xda premium
im pretty sure sprint is unlimited no limitations
Have you considered moving away from Louisiana?
DirtyShroomz said:
Let me guess, you're tethering and using 50+ gigs a month? That's why you got that.
Sent from my Nexus S 4G using xda premium
Click to expand...
Click to collapse
I dont use tethering on my phone because I have wifi around most the places I go not to mention the data speeds in baton rouge are slower than dial-up, so tethering woudn't be much use. It was one of those months I was downloading a bunch of different roms though.
Sorry to burst your bubble but not all sprint customers are bad customers. I had them send me a letter a time before that to tell me I was using too many roaming minutes the previous months and when I checked my bill for the prior months I only had about 30 or 40 minutes roaming for all the months. I called them and they were at a loss for words

Sprint notice about wireless data usage: Am I in trouble or is this a Bluff?

So I received a letter from Sprint last week that states: "we noticed a type of usage on your account not allowed by our terms and conditions."
Then further stating: "One of the examples provides that our data services may not be used to generate excessive amount of internet traffic through continuous, unattended streaming, downloading or uploading of videos or other files or to operate hosting services including, but not limited to, web or gaming hosting..."
"In order to avoid termination of your service with Sprint, we ask that you change your data use to comply with our terms and conditions outlined above. We will monitor your account to ensure compliance. If a violation occurs after 10 days from the date of this letter, we reserve the right to terminate service on the account listed above without additional notice.
Has anyone else received this letter or one similar? It just seems odd that after almost 2 years of my "abuse" I finally receive this letter about how I'm using too much of "unlimited" data that I pay an extra $10 for monthly.
I'm definitely guilty as charged, and I'd hate for this abuse of mine to severely ruin Sprint's data network but I am only curious to find out how many services have been terminated for such violations. Is Sprint bluffing?
Everyone I know that got those letters was tethering while using vzw prls. But no its no bluff.
Sent from my PG86100 using XDA App
Well that's scary. Do you know if there are any other ways I can tether using other prls?
Sent from my SPH-D710 using xda premium
If your on a sprint prl your better off staying that way. People that use other prls(Verizon) do it for better 3g speeds but your roaming all the time by doing that. So in your case that would just send another red flag.
Sent from my PG86100 using XDA App
mteezey said:
If your on a sprint prl your better off staying that way. People that use other prls(Verizon) do it for better 3g speeds but your roaming all the time by doing that. So in your case that would just send another red flag.
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
If the OP was on Sprint PRL's I doubt that (s)he would be receiving this. If you did not change your PRLs check to see if you have roaming on. Sometimes if you're in a place in between coverage spots it'll switch you without you knowing.
If turning off roaming doesn't work and you didn't change your PRL's than one of two things happened: Someone else did or sprint sent the letter to the wrong place. Call sprint and complain about how you have unlimited data blah blah blah. Make sure you mention how you 'were not' tether.
The other possibility is that they noticed an unusual spike in your activity. You'll need to explain to them why you went from 2GB to 20GB. I've never had this problem because ever since I got my phone I've always used 15+ GB a month.
I am quite sure that I am not roaming, the phone notifies you once it goes into roaming. Prl has only been updated a couple times but never manually changed by myself.
Well the letter did say that Sprint reserved the right to terminate my account, not necessarily going to follow through with termination. But the worst case scenario is that I am terminated, then that is the point when I will actually call Sprint. Until then I will continue to do as I have always done considering that it is the 21st (10 days after the letter I got that is dated 2/10/12).
I could bet that Sprint allows "excessive data use" while paying $30 per month for hotspot lol
cMeka said:
I am quite sure that I am not roaming, the phone notifies you once it goes into roaming. Prl has only been updated a couple times but never manually changed by myself.
Well the letter did say that Sprint reserved the right to terminate my account, not necessarily going to follow through with termination. But the worst case scenario is that I am terminated, then that is the point when I will actually call Sprint. Until then I will continue to do as I have always done considering that it is the 21st (10 days after the letter I got that is dated 2/10/12).
I could bet that Sprint allows "excessive data use" while paying $30 per month for hotspot lol
Click to expand...
Click to collapse
I actually I remember hearing something in September(guess) that Sprint was gonna have a 5gb cap for hotspot users and it would be 5cents a mb above that. Crazy I know. Obviously hasn't been done yet. Anyway back to the prl. Since you were using Sprint and not a hybrid or Verizon that's not the issue. The user above was right when he said they noticed a spike in your usage. If you constantly streaming movies and hosting something maybe slow down just to be safe. That's JMO
Sent from my PG86100 using XDA App
5GB is a tight cap for the average of 10GB per month.
But according to this table I found on my online Sprint account, my big spike was during the month of December but I slowed things way down the following month in January. Hopefully I can continue not having so much usage but that letter really bothered me. I love Sprint, I wouldn't even consider another carrier after termination.. That's just the unthinkable for me right now.
Yea that's a really tight cap. I can't speak for sprint coverage as I haven't had it in years. I have my 3vo on metroPCS and clearwire for 4g
Sent from my PG86100 using XDA App
Termination Letter
Do you ever kicked off? Was there a solution? I just got a letter too!
If they term you does it let you out of the etf fees? By them terminating your contact if should void that early termination fee, could be a way out for some. Just a thought
Sent from my SPH-D710 using Blu Kuban FD24 1.0.3.2 ICS 4.0.3
http://forum.xda-developers.com/showthread.php?p=5448865 [ROM] RUJELUS22 The Kuban FD24 (ICS) (Updateed 5-5-12)
Yes. If you are on a Sprint contract and want out quickly, just use Roam Control or some PRL hack and force it to use Verizon's towers all the time. They'll terminate you without charging you an ETF.
Aside from excessive data roaming on Verizon towers, I'm also hearing stories on this forum of Sprint customers getting warning letters for using torrents or similar programs, even on Sprint's towers. I have never had such issues with my Verizon 4G unlimited data plan. Is this true on Sprint's end?
I wonder how long Sprint will continue to just waive the ETF's for people that excessively roam on Verizon on purpose to get out. Seems like a big money loser to them, doesn't it? Unless you have to return the phone back to them, which I'll assume you have to.
Having not worked for Sprint in a couple years but having friends work there the main issue is that Sprint does not own their own network in many places and where they do the expense of maintaining that network has only increase several fold. They recapture the money through data plans but limit "excessive" users because of the strain. They know power users force a VZW PRL to improve EVDO speeds. What all of this does is force Sprint to pay it's roaming agreements and loose money to other networks. The only way to recapture this money is through it's users who use less data and forcing the data hogs to either comply or go elsewhere. It is cheaper to eat an ETF than have you use "excess" data month after month.
If you are on Sprint legendary grandfather plan. You should be very careful because Sprint will just cancel you line(s) without notice as being a breach of contract. From SlickDeals forums.

Sprint threatening letter! Not really unlimited...

Just got a letter from Sprint, telling me control my internet usage within 10 days.... Otherwise they will kick me out. Sprint MOD EDIT: WATCH YOUR LANGUAJE, don't advertise as unlimited and then send these threatening letters to your customers.
Sent from my SPH-D710 using xda premium
Thats why I left sprint...they crippled...errr completely removed tethering from my Palm device. I used to be able to tether via bluetooth, then one day was greeted with a message to contact CS. when i called to inquire about the loss of functionality, they told me that they now only offer that service functionality for their new top of the line devices (at the time was the Evo 4G). I told them that they need to change the name of the "Simple Everything Data" Plan, to the "Almost Everything Data" Plan. I was so angry I broke contract and canceled service right then and went to TMO. I 2nd what you say about sprint.
They only send that letter if you abuse roaming (which is outlined in your ToS) they do not send the letter if you overuse sprints network
Thanks for trying, stop trying to sound innocent and making sprint look like the bad guy
Have you ever heard of a fair use policy?
Sprints network has very little bandwidth 3G wise due to using outdated tech, so if your a heavy user on 3G it affects their other users.
This is the easiest way out of any contract download several gigs of data (while roaming) in a few days on your phone and they will gladly kill your contract for you.**
Personally I bought roam control (for CDMA only) for my phone just so I could force it to roam (in my valley sprint service sucks) so while I'm home I force it to use Verizon's network which as you might guess makes Sprint real happy
-Ice
**I suppose I should add that I do not endorse this method for getting out of your contract & trying this method may end badly (500 page long multi-thousand dollar bill) if they catch on to what your doing.
lol, you must be using a lot of data!
MrLadoodle said:
Have you ever heard of a fair use policy?
Sprints network has very little bandwidth 3G wise due to using outdated tech, so if your a heavy user on 3G it affects their other users.
Click to expand...
Click to collapse
Fair use means that if i am sold something as unlimited i should use it in that way.
That so call fair use policy is only fair on Sprint and T-mobile not on customers which are the ones that pay the monthly fee,and the reason why those companies exist,without me and you and the other sprint is just a bunch of empty useless antennas.
Is not my fault that they use outdated tech,in fact when i bought my Epic 4G touch 2 days ago no one from Sprint told me their network was as slow as 1998 DSL connections,and that their tech was outdated and that their wimax network is nothing but fake crap that only very few people can take advantage of.
They told me the phone was great and that the network was fast,not to mention the whole 4G crap hipping.
The only problem i see here is Sprint fault not his fault,is not his fault that Sprint used outdated tech i am sure no one when he bough the phone told him,hey we have and old crappy network so don't use it to much,even that is the only one advertised as ""Truly"" Unlimited and uncapped.
pretty lame company, offer you "unlimited" then complain you are downloading too much WTF
I don't understand why 'unlimited' is supposed to be Sprint's big selling point. Their 3G speeds are pathetic in most places, and even when the coverage map shows you squarely under 4G, you probably won't get it--especially if you're inside any sort of building, or God forbid, in a car.
I personally wanted 5GB of fast, reliable bandwidth than all you can eat crap, so I left.
I worked in a Sprint store before, and even before that, I received one of these letters. As someone stated above, it only applies to roaming, which costs them a lot of money once you pass your allowed amounts. They have an agreement with Verizon and roaming (and Verizon has one with Sprint). The rules are:
- 300 MB of roaming
- More than half of your minutes used for 3 consecutive months are roaming minutes
- Most of your text messaging (although I'm not sure on this one)
Chances are, you're either using a PRL hack, Roam Control (which is now off the Market I believe), or you just live in an area with ****ty Sprint signal. If the latter is the case, just save yourself the trouble and switch to another provider.
Haven't had any problems with sprint other than hitting their bandwidth throttle. Seemed to limit my down rates to 300Kb/s at first then just cripple to a trickle after that.
Did you have a high spike in usage? Did you move into a highly populated area?
These could be why. For example; 25GB, 41GB, 33GB, 44GB; Those are my usages for the last 4 billing cycles. I transfer a lot of data over wifi, my home network, and other networks. Along with solely high quality video and audio [MOG, Rhapsody] streams. I've never received a letter or complaint.
Just got a letter from sprint saying exactly what the OP said. Not roaming but "unlimited data" usage. I'm always on 4g and I used about 109gb of data this month. They said if I don't control it they will terminate my contract. That's a lot of data I know but unlimited is unlimited!!! F them!
inflewence said:
Just got a letter from sprint saying exactly what the OP said. Not roaming but "unlimited data" usage. I'm always on 4g and I used about 109gb of data this month. They said if I don't control it they will terminate my contract. That's a lot of data I know but unlimited is unlimited!!! F them!
Click to expand...
Click to collapse
Even I would argue against you dude. 109GB is an insane amount. They mean unlimited to a reasonable amount. My friend goes to 60GB and doesn't get warned. You must've went crazy with your data to make them warn you.
Sent from my SPH-D710 using xda premium
If it does happen, just start up a prepaid number somewhere and port it out. Then port it back into Sprint. They have no say then.
just to clarify, as I work for sprint currently:
Updating your PRL does nothing, other than tell the phone which towers have lower roaming costs. (on sprint)
Verizon doesn't roam on any network. (I was a verizon manager as well) If you have a vzw phone, you won't roam at all.
If your using 109 gb's a month and complaining about sprint saying something to you, I would reccommend getting an actual home internet connection instead of using it for tethering so much.
As far as the roaming stuff, yes, if you roam a ton while with sprint, they can release you from the contract, but its not an automatic thing. A lot of times you will have to call cs a few times (because sprint CS sucks, and are a bunch of morons usually) and have them pull the account and see how much you are roaming and how many dropped calls, ect, are.
jman42028 said:
just to clarify, as I work for sprint currently:
Updating your PRL does nothing, other than tell the phone which towers have lower roaming costs. (on sprint)
Verizon doesn't roam on any network. (I was a verizon manager as well) If you have a vzw phone, you won't roam at all.
If your using 109 gb's a month and complaining about sprint saying something to you, I would reccommend getting an actual home internet connection instead of using it for tethering so much.
As far as the roaming stuff, yes, if you roam a ton while with sprint, they can release you from the contract, but its not an automatic thing. A lot of times you will have to call cs a few times (because sprint CS sucks, and are a bunch of morons usually) and have them pull the account and see how much you are roaming and how many dropped calls, ect, are.
Click to expand...
Click to collapse
I was a technician at both Sprint and Verizon and I can tell you Verizon roams on Sprint. It happens a lot on my campus.
Sent from my SPH-D710 using xda premium
Oh, sweet. This argument again. Please read the 'unlimited' agreement you have with Sprint. Please note the conditions which apply. Please note what specific data activities you are permitted in the agreement. Note also the prohibited activities. Finally, pay close attention to the bottom of this contract where you electronically signed and acknowledged/agreed to all the conditions which they are well within their rights to enforce.
109gb of data is quite a bit. How does one's handheld use that much data in a month?
Imaginos said:
Oh, sweet. This argument again. Please read the 'unlimited' agreement you have with Sprint. Please note the conditions which apply. Please note what specific data activities you are permitted in the agreement. Note also the prohibited activities. Finally, pay close attention to the bottom of this contract where you electronically signed and acknowledged/agreed to all the conditions which they are well within their rights to enforce.
109gb of data is quite a bit. How does one's handheld use that much data in a month?
Click to expand...
Click to collapse
Tethering, obviously. I'm ok with tethering to a reasonable amount (ie to browse the web for a little while when there's no connection), or even to download a couple of gigs (on 4G) but 109GB is ridiculous and I side with Sprint in this case.
Verizon throttled me for using 89GB ONE time, and then throttled me at 12gb. Now I have only used 5GB on my verizon phone so they don't come down with the throttle hamer of doom. Just giving a heads up that verizon is not true unlimited.
Proof:http://www.youtube.com/watch?v=RCbvDEewcJU&feature=channel&list=UL
That is all

Categories

Resources