[Q] Some questions about buying online - Nexus 4 Q&A, Help & Troubleshooting

My sister is looking to buy this phone as a Christmas present and we are not that big on online shopping but it looks like it is going to be the only way to get the cheap price after news on LGs MSRP.
Does anyone know what time and timezone to start trying to get it on the Play Store? Since it only has a notify me box and no way to preorder and I feel it will go out of stock fast. So she plans on sitting at the computer to get it bought as fast as possible.
Also what shipping and other fees can be expected when shipping it to Canada?

Google Play support has stated that the store is in the PST timezone (GMT-8), and it's assumed to go on sale at midnight. It's all speculation at this point though

Thanks, that helps a lot.

Related

Where are you getting your multimedia Dock from?

Anyone know what time this bad boy is going on sale or the landing page for the pre order. I keep looking. But no luck.
Also i haven't seen much mention of being able to buy the multi media dock buy it self. Have you?
It's already listed on their website (10:40pm central time here), I already put in my preorder, all the accessories are available to order as well.
It's on the public website but it's not on the Premier website...And there's absolutely no way in hell I am ordering unless I can do it through the Premier side of things, because I'm not paying activation or any of those other ridiculous fees and I'm not waiting multiple billing cycles for my discounts to kick in.
I just ordered it through premier account for 400 off contract
I have been trying to order since midnight with no luck on the phone or online. They keep telling me its not available yet. Anyone make it through and pre order one?
No luck on Premier site as well. Gets to add to the cart, but that's about it. Shows $168 for me though. 40% off the dock making it $113!
just placed but $317 before my nifty mail in card
Yeah got my ordered this morning, my problem was that when i got my nexus one that i still had the iphone data plan so it didnt know how to process me at check out.
This site has the multimedia dock for 59.99 to good to be true? They have a good rating on google shopping.
http://www.mobilecityonline.com/wir...nic&utm_term=ATRIXMMDOCK&utm_campaign=froogle
Festaman said:
Yeah got my ordered this morning, my problem was that when i got my nexus one that i still had the iphone data plan so it didnt know how to process me at check out.
This site has the multimedia dock for 59.99 to good to be true? They have a good rating on google shopping.
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That shop is legit. I've bought from their physical store before.
I am wondering if i pre-order it if the price will jump up after release to the same 129.99 as AT&T wants. Cause that be crazy!
Festaman said:
I am wondering if i pre-order it if the price will jump up after release to the same 129.99 as AT&T wants. Cause that be crazy!
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That's not for just the dock. The price for just the dock was 60.
On AT&T? Maybe I misread it. But I saw 129 multimedia dock and 189 with bt mouse and kb

Order Status -- Back Ordered!!

So I go to check my order status at BB to see if it shipped late yesterday or last night and it says "Status - Back Ordered".
WTF!!!
Maybe I should just tell Sammy to go pound sand! I already have some concerns about them and their promises.
My order now says "Being fulfilled. Usually ships in 1-2 days."
Dang it - I was hoping to cancel and run down to BB store and look for stock.
Oh well.
markp99 said:
My order now says "Being fulfilled. Usually ships in 1-2 days."
Dang it - I was hoping to cancel and run down to BB store and look for stock.
Oh well.
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I guess that's the good news, I can run down to the store and check. Or at least call first thing this am.
lucky i have one close to my job that has them available. taking an early lunch to pick it up.
I pre-ordered mine earlier this past weekend. BestBuy claimed they weren't going to ship them until today. So I canceled my order. Went online last night & purchased it for in store pickup. Got an Email about 30 minutes ago saying that my order is ready for pickup. Can't wait to the store opens so I can go grab it!
cdf3 said:
I pre-ordered mine earlier this past weekend. BestBuy claimed they weren't going to ship them until today. So I canceled my order. Went online last night & purchased it for in store pickup. Got an Email about 30 minutes ago saying that my order is ready for pickup. Can't wait to the store opens so I can go grab it!
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Just looked and tried to do that and all stores within 50 miles of me here in SE FL say unavailable. I already cancelled my order also, oh well.
cdf3 said:
I pre-ordered mine earlier this past weekend. BestBuy claimed they weren't going to ship them until today. So I canceled my order. Went online last night & purchased it for in store pickup. Got an Email about 30 minutes ago saying that my order is ready for pickup. Can't wait to the store opens so I can go grab it!
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Turns out, if you just call up Customer support and ask nicely, they'll transfer your order to an in-store pickup location, and get priority over people who just ordered it last night/this morning.
Now thats customer service.
markp99 said:
My order now says "Being fulfilled. Usually ships in 1-2 days."
Dang it - I was hoping to cancel and run down to BB store and look for stock.
Oh well.
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Best Buy email just arrived = Shipped! Yay!
UPS does not list a delivery date at their tracking site yet - Boo!
Looks like our store in Madison only received 16gb models.
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OneStepAhead said:
Looks like our store in Madison only received 16gb models.
Sent from my GT-P7510 using XDA Premium App
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Interesting enough, when I call the local stores they have the 16G White version. Guess Samsung made lots of those.
Once the status says "Processing" customer service can't do anything. I tried this morning to have them transfer my order to a local store.
Good news is that I just got a confirmation e-mail that it just shipped, but now I have to wait for it to arrive instead of grabbing it from the store.
Thanks to substandard customer service, BB has lost my business. I called another store who also did not have the 32G version in stock but did notify me that they are showing the warehouse has units available if I wanted to do a store pickup. So I asked how could they have it in the warehouse and I get a back ordered status? The store customer service rep stated I should call the 888 number to find out. I did that and was abruptly told that the .com warehouse was different and they are obviously out of stock. So I tried to rationalize with her that why would BB take preorders and then not allocate units that they obviously have available. She states that "Sir I just told you that the .com uses a different warehouse". So I (with some sarcasm at this point) ask her if it is the same company. Well at no time did she offer to find one locally or go ahead and have one shipped to my local store and when I finally asked her if she could do that for me, I said never mind if I have to ask you to do that for me then I will just purchase from another business who values customer service. I assure you that at no time was I rude and only got sarcastic at the end of the conversation.
c'est la vie
For me....Only Best Buy stores that have them are way too far away. Local ones don't have them and unknown when either, so its the luck of the draw as to where Samsung ships to and how many to even bother driving for one just to be disappointed in selling out.
I would just a rather order online instead
SR45 said:
For me....Only Best Buy stores that have them are way too far away. Local ones don't have them and unknown when either, so its the luck of the draw as to where Samsung ships to and how many to even bother driving for one just to be disappointed in selling out.
I would just a rather order online instead
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I couldn't find any BB stores in the state of Massachusetts that had the 32gb version, so I went online.
Circuit City claims to have an order today/ship today policy on the 32gb version. I went ahead a tried it - we'll see. I did it from their website, not from Amazon, and had to call them to ask them to process the order now.
I didn't know circuit city even existed anymore.
Bummer about the horror stories. Not to make you feel bad, but I strolled into my local Best Buy about 15 minutes after opening today. No pre-order, no deposit, no nothing. Walked out with the 32GB Grey ... and they didn't charge me sales tax! That's a 9.75% (~$60) bonus!
Berner said:
Bummer about the horror stories. Not to make you feel bad, but I strolled into my local Best Buy about 15 minutes after opening today. No pre-order, no deposit, no nothing. Walked out with the 32GB Grey ... and they didn't charge me sales tax! That's a 9.75% (~$60) bonus!
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Good to hear someone had a good experience. I don't feel bad just a little jealous I guess. I'm actually thinking about just getting the Iconia instead. I have had the xoom and transformer but returned them both. The xoom for a charging issue and I just never liked the feel of the transformer, maybe just a little to wide and I have larger than avg hands.
I suffered from the same back-order issue. I pre-ordered one for my wife when I first got the e-mail from Samsung on 6/6/2011. Now you would think with my last name being at the beginning of the alphabet and my order being placed so early that I would be a shoe-in to receive one.
WRONG! I didn't receive an e-mail or anything. I'm a Silver Rewards member because of my continued customer loyalty...yet you can't even let me know what's going on before hand so I can order elsewhere.
I called 3 stores, checked online, did a online chat with Best Buy employee Brenda, and then talked to 4 different people through customer support. I heard different answers each time but the same result. "It shows as back-ordered but that it will ship in 1-2 business days." From the stores I heard "We haven't received our shipments yet but the ones we're getting are for pre-orders." The last statement was obviously a lie because ship-to-store has not been an option for any of the local 10 Best Buy stores.
How does any of this make sense? Yes I could come up with some patchwork logic to calm myself but at the end of the day, it's horrible customer service. I was respectful to each person I talked to. I didn't even complain. I went online to cancel my order and then called back to make sure it was done.
I'll keep it real simple. Worked for Best Buy for roughly 2 1/2 years during my younger days. During high school and then when I was in college in Tucson.
I hate Best Buy. From their "non-commission" approach they have the sales associates present shoppers with to their TERRIBLE phone customer service, the place is nothing but horrible experiences. I have a Rewards Silver account with them as well. I've spent way too much money to care to calculate with them and they continue to suck. I've shifted my purchasing from Best Buy to Amazon and am now a Prime Member with them (have been for over a year).
To stay on point with the OP, I went to Best Buy on Camelback in Phoenix this morning to see if they had any in stock. The PCHO (PC / Home Office) and Mobile Phone in store reps both told me they didn't get any in nor did the rest of the state of AZ. The only way I could get a Galaxy Tab was through Best Buy.com. This was after roaming around both departments for 10-15 minutes waiting for a sales rep to approach me (or even see one that I could approach for help). All immediately after the store had opened. Non-knowledgable, unwilling to help anyone sales reps and terrible supervisor / management that could give two craps less about your experience and care about nothing other than you buying a Geek Squad extended service plans and taking advantage of their financing offers.
I'm not buying a Galaxy Tab at all now nor am I, for any reason, shopping at Best Buy any longer (not like it's a huge deal... their stores have been dwindling in the number of shoppers for the past two years).
At first thought it's nice to see that I am not alone, but it really is kinda of sad. I do hear lots of great things about Amazon and have purchased a couple of times through them, but i am still a little weary about online purchases. Not really rational since Amazon does in all regards appear to be very safe and easy even with respect to returns. So who knows maybe it is Amazon here I come!
Prime Membership is totally worth it if you shop on Amazon frequently. I do ALL of my Christmas shopping each year with them, never any hiccups. As a Prime member, you get FREE Two Day shipping on almost everything you buy along with no tax. It destroys whatever Best Buy offers these days. On new videogame releases, they are not only typically $5-10 cheaper, there is no tax and it arrives on the same day of release at my front door.
**end of gushing**

[Q] UK Nex4 Stock tomorrow?

Hi,
It would appear that as of tomorrow (13th) we will be able to order the Nex4 from the Play store (hopefully with delivery for the 14th). There are also rumours that CPW will have stock from the 14th (although their website says delivery 13th).
Wondering if anyone has any more concrete info... I am mainly wondering if there is anywhere to pick up a Nex4 tomorrow (13th) for the Play store prices and sim-free as per hte Galaxy Nexus and Nex7.
Anyone???
/R
CPW stock is for contract-only at the moment. They're not selling it SIM-free. I asked at the Leeds branch yesterday.
Prices start at £31 per month on a 24 month contract, so that's £744 for a £279 phone. It's just madness!
I'll be buying the Nexus 4 from the Play store to go with my £15 per month contract-free 3 mobile tariff with all-you-can-eat data.
sjgore said:
CPW stock is for contract-only at the moment. They're not selling it SIM-free. I asked at the Leeds branch yesterday.
Prices start at £31 per month on a 24 month contract, so that's £744 for a £279 phone. It's just madness!
I'll be buying the Nexus 4 from the Play store to go with my £15 per month contract-free 3 mobile tariff with all-you-can-eat data.
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Click to collapse
not really the phone is more around the £450 maybe more its just that google are really subsidizing the handset by quite a bit so if you think about it the phone is worth the rrp which will be around 450 mark maybe more lol
Best bet in UK is that play store imho
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Yeah you won't find it at Play Store prices anywhere else because Google are subsidising the price, hence it being so low. There was a story about a Spanish website who are refusing to stock it because LG will only sell it for over £100 more than the Play Store.
Basically, your only options are Play Store or pay more (catchy )
3Shirts said:
Yeah you won't find it at Play Store prices anywhere else because Google are subsidising the price, hence it being so low. There was a story about a Spanish website who are refusing to stock it because LG will only sell it for over £100 more than the Play Store.
Basically, your only options are Play Store or pay more (catchy )
Click to expand...
Click to collapse
Has that actually been confirmed? Spain may just be being treated completely differently - they might just be getting shafted thanks to the current financial situation there.
Does anyone know, what time does the sale starts?
007xico said:
Does anyone know, what time does the sale starts?
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No one does.
Ok so I am putting my browser in F5 mode
There was a theory in another thread that it would be 5pm UK time, based on the Nexus 7 having gone on sale at 9am PDT on its day of release.
sjgore said:
There was a theory in another thread that it would be 5pm UK time, based on the Nexus 7 having gone on sale at 9am PDT on its day of release.
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There's been many theories, none have been confirmed.
sjgore said:
There was a theory in another thread that it would be 5pm UK time, based on the Nexus 7 having gone on sale at 9am PDT on its day of release.
Click to expand...
Click to collapse
If that was the case, they wouldn't be delivered on the 14th, which is what I thought was supposed to be happening?
I am looking at three likely possibilities, in ascending order of likelihood, for UK buyers:
- Midnight tonight - Pretty unlikely as that would actually be 4pm on the 12th in Pacific time (Google's own timezone). I can only see this if they launch in each territory separately.
- 8am tomorrow morning - More likely as that would be a midnight launch in Pacific time.
- 5pm tomorrow afternoon - That would be 9am Pacific time. This seems most likely given that it's normal office hours and the time they've launched other devices in the Play Store.
I've still entered my email for notification, plus set up http://www.changedetection.com/ to email me when the page changes! I have then set tasker to fire an alarm if I get emails from either of these! I'll still be up at midnight anyway though, and get up at 6 for work.
I went to CPW today and they said they are not allowed to sell them till the 14th, and are under strict instructions to "NOT SHOW THEM TO ANYONE" until then!
He also said they didn't know if they were going to be sold Sim free, but if they were he thought they would be £400 off contract. He also said that someone else had been in earlier on today asking about it!
I also went into T-Mobile (EE), to get a Micro-Sim (which they gladly took £10 off me for the privilege), I said I was buying a new phone, the girl asked where I was buying it, I said the Google Play Store and she looked at me like I was mental!!
She asked what it was called and I said it was the Nexus 4, and she said she had never heard of it! Glad to see that carriers are keeping their staff up to date with upcoming devices (I know T-Mobile is not getting it as such, but Google selling it for £279 is pretty major news in the Mobile world).
I then pulled out my GNex to change sim cards and she asked what that one was? I said it was the Samsung Galaxy Nexus, and she hadn't heard of that either - even though its a year old phone!!!
/End Rant!
StuMcBill said:
She asked what it was called and I said it was the Nexus 4, and she said she had never heard of it! Glad to see that carriers are keeping their staff up to date with upcoming devices (I know T-Mobile is not getting it as such, but Google selling it for £279 is pretty major news in the Mobile world).
I then pulled out my GNex to change sim cards and she asked what that one was? I said it was the Samsung Galaxy Nexus, and she hadn't heard of that either - even though its a year old phone!!!
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Haha! Did she actually know what a mobile phone was? Or was she an iPhone user
I was in a CPW today in London, the guy had heard of it and said it should be available from the 14th. He didn't even know that there was a UK Google Play store and that it could be ordered from there. He didn't know the price either and was basically just saying get it from the play store if you can.
5PM tomorrow leaves a very tiny chance of receiving the device on the 14th, even if there is the next day option at checkout. Although ebuyer lets you order next day up until 11pm so it is possible to do from a logistical point. Fingers crossed
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"However, it seems Google has other plans for its new phone and tablet launch. Google Germany employee Stefan Keuchel took to Google+ today to inform followers that the new devices would not be available at the stroke of midnight, as some had speculated. Instead, he says he's learned that Germans will be able to start ordering devices tomorrow afternoon or early evening."
Still think it will be a global launch, but based on the Yanks. So most probably tomorrow evening seems logical. Next day delivery is still possible as long as they don't use crap couriers like Yodel!
L0cke said:
Haha! Did she actually know what a mobile phone was? Or was she an iPhone user
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Yeah I think she was an iPhone user, since she said she preferred the App Store to Google Play!

Best Buy order arrival notices

Lets start a thread for those of use who preordered through Best Buy (regrettably) and post when we preordered, color, location and when we received our notices that our device is ready for pick up.
PS. I got BB to tell me what position in line I am for my preorder, the customer service rep I spoke with talked with the store that I preordered from and she said I was either #4 or #6, she couldn't remember which one it was.
Obviously I haven't received mine yet but will post on here the second I do.
Oct 3rd
Menomonee Falls, WI
White
I preordered 10/15, black N4, Maryland. TBD when I receive the notification. But I called last night and she said mine is in the system and will be ready in store the 22nd. Although she said most likely it will processed the 22nd and than ready for pickup the next morning. My main concern was since I preorderd so late, would that effect when I could get my phone. Seems it won't be an issue. I did enroll in text message notifications too. I'm ready!
Wow, that is good news for you. Hopefully it is true.
I'm going to call my store this morning when they open and see if they have any new information. I need to ask about my email address I gave them too because I never received a confirmation email from when I ordered my phone which is weird because my wife did get a message.
Yeah I know. I never knew if when you had preordered mattered or not but seems not. I'm going to call again today to verify. Is your wife the primary line? I didn't get the confirmation either but realized my father is still the primary on our family plan so he received it. So that's why I told the women I spoke to to sign up me up for text alerts which will keep me updated on the status of my order.
tu3218 said:
Yeah I know. I never knew if when you had preordered mattered or not but seems not. I'm going to call again today to verify. Is your wife the primary line? I didn't get the confirmation either but realized my father is still the primary on our family plan so he received it. So that's why I told the women I spoke to to sign up me up for text alerts which will keep me updated on the status of my order.
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No we both actually don't have service with Verizon yet. The plan was, when I received the phone to switch to Verizon.
Still got my fingers crossed that I will have it this week still but who knows....
Oct. 1 Black
Best buy
Westminister, CA
Will let you guys know when I get a notice
Local best buy knows nothing. They say they don't have inventory yet but they receive weekly shipments on thursday and it might (or might not) be on the truck. They have no clue what position I am on the wait list; they have no clue if they have an allotment. They have no clue when they will make the phone available if they do receive it. In fact calling the person I spoke to ... would be a good description.
I called my Best Buy last week and the guy told me I would be able to pick it up on the 24th. When I preordered the lady told me I would get an email the night before it's available. So I'm not expecting to hear anything until Thursday night.
I ordered the black one.
Sent from my DROID RAZR using XDA Free mobile app
jake21 said:
Local best buy knows nothing. They say they don't have inventory yet but they receive weekly shipments on thursday and it might (or might not) be on the truck. They have no clue what position I am on the wait list; they have no clue if they have an allotment. They have no clue when they will make the phone available if they do receive it. In fact calling the person I spoke to ... would be a good description.
Click to expand...
Click to collapse
I'm kicking myself for switching my preorder to Best Buy. They still haven't sent a notification on a Sprint Note 4 a family member ordered.
If I find out I have to wait til 10/31, I'll be livid because I can't switch back to ordering it from Amazon. Also I need to purchase it through preorder to get that rebate--I'm paying full price for the phone.
This really is the worst handled launch of a phone.
I worked for Best Buy on and off over the years in their Mobile dept. The way it works is the district warehouse sends a predetermined number of product to each store based on sales rank for various products - regardless of the number of pre-orders the store may have received. For example, I pre-ordered a Black N4 from my local best buy the other day, and talking to my former co-worker she looked up the number of black N4s assigned to be delivered to our store. RSS showed 11 were ordered for our store, though the system does not say when they will arrive, or if they will all arrive at once. Best Buy employees have no ability to look up pre-order quantities so you cannot tell if of the 11 expected to the store one will be allotted to you. Pre-orders are filled in order of receipt, so the earlier you were to pre-order the more likely it is you'll get one the day/day after they receive them. Best Buy will get a truck on thursday morning (23rd) likely having the first round of N4s on it. So thursday they will process the delivery and you'll get a notification mid to late afternoon that they have your phone (if there were enough delivered to get to your name) You shouldnt get any notifications from best buy until the store you ordered from processes their received stock and your pre-order is filled in store and is awaiting pick-up.
Hope this helps.
Just got off the phone with a sales rep at my local BB where I preordered. He said he doesn't have any new information but they are expecting to receive Verizon note 4s in on Thursday and I should check back with them then. I'm going to keep calling every day to see when they actually get some in. Also, once we know that they are starting to get them in, it wouldn't hurt to call around to the other BBs in the area to see if they maybe got more in than the store you ordered from. It may be a long shot but if a store got like 20 of them in and only had 10 preorders, the remainder will be available to be sold. In that case, you can simply go that location and have your preorder fulfilled through that store. Again, probably a long shot but at this point, I just want the damn phone asap.
I'll keep everyone posted.
Well let see... When I was in store doing my pre-order with Gift Card on my BB credit card, I was promised the 17th as discussed in prior thread(s). I never actually believed this since various Best Buys deceived me so much on my qualified trade in being a Droid X. Even the original rep had got smart with me in the store I pre-ordered and rudely swung her monitor around showing my Droid X was listed in there system as a $0 value. She was correctly corrected by both a co-worker and manager of which I further had them write my trade in model and acceptance of trade upon picking up my pre-order when it arrives on paper.
As the 17th passed with no email or notification that my Note 4 was in store, I called and finally reached a different manager. He right away told me that there was a lawsuit of some sort between Verizon and Samsung or Best Buy - he really didn't give me much information regarding that other than Verizon had just sent them a letter around the 14th demanding they would not receive shipments until the day of the 23rd and be allowed to release them then. The manager also promised me that mine would be available as of that date and that even further, they would likely actually receive the shipment on the 21st or 22nd and start sending folks like me notifications of pickup ready for the 23rd.
That is where things stand at this point with me. Gee, I wonder what to expect next...
A few weeks ago I wanted to preorder the N4 but my best buy said they were done with verizon note 4 preorders. But than a couple weeks later, on 10/15. I went back into the store and I was able to preorder a N4. My question is, if I'm preordering the phone, that should mean that's one additional N4 my best buy needs to have shipped to it's store. It makes absolutely no sense that none of us shouldn't get our PREORDERED N4 on release day. That is the whole point of doing a preorder, or else why bother. Like I said in my previous post, BBM told me a date of the 22nd being in store, which they will process it than or that night, and be ready for pick up Thursday. I hope this remains true. I know I preordered very late, but I still a preorder. My thinking is that say my best buy originally was told they were getting I don't know, say 30 Verizon N4s. Well they got confirmation they could actually receive 40 so they opened preorders back up and that's when I got mine. I'm hoping this is the case at least.
tu3218 said:
A few weeks ago I wanted to preorder the N4 but my best buy said they were done with verizon note 4 preorders. But than a couple weeks later, on 10/15. I went back into the store and I was able to preorder a N4. My question is, if I'm preordering the phone, that should mean that's one additional N4 my best buy needs to have shipped to it's store. It makes absolutely no sense that none of us shouldn't get our PREORDERED N4 on release day. That is the whole point of doing a preorder, or else why bother. Like I said in my previous post, BBM told me a date of the 22nd being in store, which they will process it than or that night, and be ready for pick up Thursday. I hope this remains true. I know I preordered very late, but I still a preorder. My thinking is that say my best buy originally was told they were getting I don't know, say 30 Verizon N4s. Well they got confirmation they could actually receive 40 so they opened preorders back up and that's when I got mine. I'm hoping this is the case at least.
Click to expand...
Click to collapse
Only time will tell. Hopefully they will start receiving the devices in the next day or so and have them available to us that preordered relatively early (Oct 3rd, in my case). That would be the best case scenario, worst case scenario is they only receive a couple devices of each color and this goes on for weeks until they fulfill all of the orders.
Fingers crossed, getting pretty anxious here
tu3218 said:
A few weeks ago I wanted to preorder the N4 but my best buy said they were done with verizon note 4 preorders. But than a couple weeks later, on 10/15. I went back into the store and I was able to preorder a N4. My question is, if I'm preordering the phone, that should mean that's one additional N4 my best buy needs to have shipped to it's store. It makes absolutely no sense that none of us shouldn't get our PREORDERED N4 on release day. That is the whole point of doing a preorder, or else why bother. Like I said in my previous post, BBM told me a date of the 22nd being in store, which they will process it than or that night, and be ready for pick up Thursday. I hope this remains true. I know I preordered very late, but I still a preorder. My thinking is that say my best buy originally was told they were getting I don't know, say 30 Verizon N4s. Well they got confirmation they could actually receive 40 so they opened preorders back up and that's when I got mine. I'm hoping this is the case at least.
Click to expand...
Click to collapse
Basically the Pre-order guarentees the $200 working phone trade in offer, and that if there arn't enough phones on the first truck, on tuesday (usually the next delivery day for bby) you'll have guarenteed product. Verizon store is the same way if you go in and pre-order. It's basically just a hold to prevent someone from walking in and buying the N4 once they have one available. It's supposed to reduce people calling in and coming to store asking alll the time "Do you have this phone now?"
Unfortunately bby gets what Samsung sends them, then from there they send their pre-determined shipments out to the stores based on store sales statistics, not so much on pre-order demand.
Information regarding Verizon Note 4/ Best Buy:
I hope everyone is well. I work for Samsung inside of Best Buy, and I am also awaiting a note 4 via verizon. I can tell you in OUR circumstance, all intial orders tracked through RSS were pre-orders ONLY, and not all preorders will be met. We are currently getting in only 6 (4 black, 2 white) at my location. They are "on order", and are expected in later this afternoon or early tomorrow morning. They are available FOR sale prior to the 23rd, but more than likely, Best Buy will tell you that they are not or you won't know because your e-mail doesn't go out until late tomorrow night.
They are on there way and you should be receiving e-mails no later than tomorrow evening if you were the first couple of pre-orders per color. There will be a VERY limited amount, so for those pre-ordering late, my best wishes are with you.
I just wanted to give you a straight, no bs response unlike some of the things I've read/heard/ seen dished out from BB employees.
Best of luck and I hope you all get your phones soon!
Samsung guys in best buy work for Samsung, not best buy. They don't even have access to best buy sales systems. Besides asking a mobile sales rep for the incoming quantity that is shown in RSS there would be no further information except sales guidelines for when they are allowed to actually sell the device. Best buy has to abide by Samsung / Verizon's contract as to when they will sell their phone. Same thing for PS4 Xbox etc... Sell a product prior to the agreed release date and best buy can be sued for a ton of money loose rights to sell product etc
coastieET said:
Samsung guys in best buy work for Samsung, not best buy. They don't even have access to best buy sales systems. Besides asking a mobile sales rep for the incoming quantity that is shown in RSS there would be no further information except sales guidelines for when they are allowed to actually sell the device. Best buy has to abide by Samsung / Verizon's contract as to when they will sell their phone. Same thing for PS4 Xbox etc... Sell a product prior to the agreed release date and best buy can be sued for a ton of money loose rights to sell product etc
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The interesting part is RSS has the street date listed as 10/17/14, so there is nothing prevent the sale. POS picks up the street date and will not allow sales ahead of the street date based from RSS. The only thing claiming 10/23/14 is a sheet of paper that is often wrong.
Kmclove14 said:
Information regarding Verizon Note 4/ Best Buy:
I hope everyone is well. I work for Samsung inside of Best Buy, and I am also awaiting a note 4 via verizon. I can tell you in OUR circumstance, all intial orders tracked through RSS were pre-orders ONLY, and not all preorders will be met. We are currently getting in only 6 (4 black, 2 white) at my location. They are "on order", and are expected in later this afternoon or early tomorrow morning. They are available FOR sale prior to the 23rd, but more than likely, Best Buy will tell you that they are not or you won't know because your e-mail doesn't go out until late tomorrow night.
They are on there way and you should be receiving e-mails no later than tomorrow evening if you were the first couple of pre-orders per color. There will be a VERY limited amount, so for those pre-ordering late, my best wishes are with you.
I just wanted to give you a straight, no bs response unlike some of the things I've read/heard/ seen dished out from BB employees.
Best of luck and I hope you all get your phones soon!
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I was told I am number 4 or 6 (the BB rep that called me couldn't remember after contacting the store). You said that your store is only getting 6 in total. Do you think all stores are only going to get 6 in (or about that amount) or do you think that some stores may receive more/less?
I really hope I'm in the first wave of devices they receive.
coastieET said:
Samsung guys in best buy work for Samsung, not best buy. They don't even have access to best buy sales systems. Besides asking a mobile sales rep for the incoming quantity that is shown in RSS there would be no further information except sales guidelines for when they are allowed to actually sell the device. Best buy has to abide by Samsung / Verizon's contract as to when they will sell their phone. Same thing for PS4 Xbox etc... Sell a product prior to the agreed release date and best buy can be sued for a ton of money loose rights to sell product etc
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We do work for Samsung, but we have complete access to all numbers for Best Buy as well .
The release date was weeks ago in the system; they are fair game when they arrive and your name is called.

US force users, where did you buy your phone?

Im currently using a nexus 5. My screen is broken pretty badlyand and my headphone jack is failing. I really like the specs of the force/turbo. I'm on ATT so I would need to go force. I'd also like to get the force so I can root. But I'm haveing a hard time finding the phone on the market though. Is there anyone in the US that is using the force? If so where did you end up buying it from? Are you enjoying it?
You can get one from Mexico. I've got mine from UK because I went to EU for holidays. I'm really enjoying it. The best Android phone I ever had and the first one I'm using at is. No bl unlock, no root. Strange feeling
Usually I'm unlcoking and flashing custom rom max few days, max one month after purchase.
Did you order from the Motorola EU online store or did you buy it in person somewhere? I looked at the Mexico Motorola store today but it looks like they will only ship to Mexico. Need Google translator to confirm though.
BrownEye02 said:
Did you order from the Motorola EU online store or did you buy it in person somewhere? I looked at the Mexico Motorola store today but it looks like they will only ship to Mexico. Need Google translator to confirm though.
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I won it on ebay auction. Few shops from UK selling it too. Jaocagomez can help you to get one from Mexico.
I'm still in Europe (Budapest) on business trip and flying back to San Jose on February 6. Maybe you can order here and I can bring to you. Not sure is it good idea
Thanks, but I'd rather purchase it so it ships directly to me. No middle man hasels.
I did confirm Motorolas Mexico site will only ship to Mexico.
Hunting around I feel like the phone has not been released yet. I know its going to be released in India in February but from the news articals I read the phone was released in november, yet most webistes say preorder or coming soon. Did I miss something? Even some ebay listings reflect this. Unless you want to spend 900$+.
BrownEye02 said:
Thanks, but I'd rather purchase it so it ships directly to me. No middle man hasels.
I did confirm Motorolas Mexico site will only ship to Mexico.
Hunting around I feel like the phone has not been released yet. I know its going to be released in India in February but from the news articals I read the phone was released in november, yet most webistes say preorder or coming soon. Did I miss something? Even some ebay listings reflect this. Unless you want to spend 900$+.
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I ordered mine from Clove technologies in the UK
Thanks! I saw them before but didn't see an option to select US by just browsing the site. But I just tried checking out and there it was. They even have it listed for a very reasonable price.
A you wish. I wasn't sure should I offer you help or not, take responsibility, etc.
I saw one on swappa and another one on ebay, both USA sellers but prices was really bad. One from Ebay sold for $810!? Then I've checked sites from the link I posted and contacted them. If you're buying from USA then is without VAT but you're importing it in USA so you have to pay duty, tax and maybe stuck at border to get permission for importing uncertified device.
@BladeRunner could you share details how much you paid all together and did you have any problems at border. Would be really useful info for everyone.
Zeljko1234 said:
A you wish. I wasn't sure should I offer you help or not, take responsibility, etc.
I saw one on swappa and another one on ebay, both USA sellers but prices was really bad. One from Ebay sold for $810!? Then I've checked sites from the link I posted and contacted them. If you're buying from USA then is without VAT but you're importing it in USA so you have to pay duty, tax and maybe stuck at border to get permission for importing uncertified device.
@BladeRunner could you share details how much you paid all together and did you have any problems at border. Would be really useful info for everyone.
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I paid ~615 USD. It's been sitting at JFK International since the 21st, but I think that may be because of the Blizzard and a sunday rather than any issues with customs.
BladeRunner said:
I paid ~615 USD. It's been sitting at JFK International since the 21st, but I think that may be because of the Blizzard and a sunday rather than any issues with customs.
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That's without VAT? Would be awesome if we can order phone from UK without VAT and do not pay anything else. Handtec representative told me opposite.
Zeljko1234 said:
That's without VAT? Would be awesome if we can order phone from UK without VAT and do not pay anything else. Handtec representative told me opposite.
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Correct, no VAT for anyone outside of the EU
BladeRunner said:
Correct, no VAT for anyone outside of the EU
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Yeah but it's hard to believe that you can just import without paying anything. Please keep us up to date.
I want to buy from clove store , please confirm is true if I can buy from UK???? I live in NY thanks
Thanks for looking into this so much guys!
With my gears a turning the past couple of days I think im going to hold off though. Id really like to buy straight from motorola. That way if I have any issues I can just deal with them directly. That and I gain the ability to cusomize the phone if I order through them.
Im being optamistic I know but the phone was listed on Mexico's site on Monday and just noticed it was listed for Brazil today. So you never know.
This is definatly a good thread to keep alive incase others are interested like Makiger.
So I thought I would try and do an "over the phone" order to see if there was anything special they could do. Sadly this was unsuccessful. But the agent I spoke with did say something that may be intreeging to some. It honestly could mean nothign or it could mean real soon. Who knows?
Jessel: Oh, I do apologize for that. As of the moment, this Moto X Force is not yet available on our webiste. What I can suggest is to visit third party vendors and see if they already have Moto X Force available here in the US. We looking forward to this phone to be available soon.
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I think that agent doesn't have a clue what he's talking He's just repeating generic phrase. Turbo 2 is exclusive for Verizon. Do you really think that Moto can offer basically the same device in US and brake exclusive contract with Verizon?
Don't get me wrong, I would like that Moto didn't even make Turbo 2, just Force globally.
makiger said:
I want to buy from clove store , please confirm is true if I can buy from UK???? I live in NY thanks
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you can buy from the UK, it just takes a while to get it.
A listing just popped up on India Amazon a little early for the rumored release date..
http://www.amazon.in/gp/product/B01A8DQSW2?tag=kostprice-21
PSA:
If you do buy from Clove Technology - or any overseas store - and you're paying with PayPal, make sure to change their default currency conversion to use your credit card's exchange rate instead.
Just priced the phone (Jan 29, 2016) as £431.83 shipped to me in the USA. According to XE.com, that's $613.78 USD with a conversion rate of 1 USD = 0.703554 GBP.
PayPal was giving me a rate @ 1 USD = 0.678425045 GBP, which would make the cost $636.52 USD, or an increase of $22.74, which is a full tank of gas for me.
Good Experience With Handtec
I got mine from Handtec UK (Sorry, can't post a link)
It arrived today in Louisiana from FedEx and it only took about 2 days to get here. No problems with customs or VAT whatsoever. All in all, it cost me around $625 (Used PayPal at Checkout), including shipping. Other than the UK wall plug it came with, I'm very satisfied so far.

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