Do I have the screen lift problem? - Nexus 7 Q&A, Help & Troubleshooting

I have owned the C9O for 2 days and believed that the infamous screen lift problem wouldn't concern me. Well, tonight I noticed the edge on upper left side of my screen was slightly (and I mean less than a hairline) above the chrome bezel and had little room to be pressed down.
I wonder if I am the latest victim of this design flaw. So far I am hearing no creaking or popping sounds. Does this merit an exchange and if not, will the issue get worse?

maxspiderx said:
I have owned the C9O for 2 days and believed that the infamous screen lift problem wouldn't concern me. Well, tonight I noticed the edge on upper left side of my screen was slightly (and I mean less than a hairline) above the chrome bezel and had little room to be pressed down.
I wonder if I am the latest victim of this design flaw. So far I am hearing no creaking or popping sounds. Does this merit an exchange and if not, will the issue get worse?
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Don't worry. If you have to ask, don't worry. Don't forget that you have a year warranty if it gets worse.
Mine has a lift too, I'm going to enjoy it until they fix the issues and then if it gets worse, I'll deal with it then.
Sent from my Nexus 7 using xda premium

Related

Screen not evenly aligned on handset?

Okay so I was trying to clean out the dirt in the sides of my phone (the area between the screen and cradle) and noticed that the screen was ever so slightly left and top aligned than centered. In other words, there was less space between the screen and the cradle on the left and the top than there were on the right and the bottom. Not really a big deal, but a sign of poor manufacturing.
Anyone else have this on their phone?
Glad I'm not the only one with that problem, the right side of my screen has a little gap with the bezel, not much, but dust has gotten in there. I'm wondering if I should exchange it and try to get a more perfectly aligned model.
looks like the phone was rush to market with out proper QC
ghoste said:
Glad I'm not the only one with that problem, the right side of my screen has a little gap with the bezel, not much, but dust has gotten in there. I'm wondering if I should exchange it and try to get a more perfectly aligned model.
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I am thinking about an exchange too, but am waiting for two things:
1) A case and SP to come in to prevent this from happening again
2) To see if this is a common problem
Surprisingly, I think this phone has actually one of the better shields between glass and bezel. I went through COUNTLESS (literally probably 10) Nexus One's with dust under screen (some had failed power button too). Next, the Vibrant was ok, but the following phone, my MyTouch 4G...oh man. Again, went through 5 of them all due to being shipped with multiple specs of dust under the screen. My Nexus S isn't perfect but at least this first one is decent.
One thing I learned..trading in one phone for another can bring unwanted problems. Others are complaining about home/back buttons on the side not working, others say GPS is an issue. You never know what you'll get, so be ready. I don't know how keen Best Buy is on swapping a few phones either.
In my experience though, HTC has far worse QC than Samsung (including the crappy HTC tinny speaker). Ugh, don't get me started on that.
DarkAgent said:
I am thinking about an exchange too, but am waiting for two things:
1) A case and SP to come in to prevent this from happening again
2) To see if this is a common problem
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i think you can always go to the store and check, i am sure you will find another one that doesnt have this problem as it seems to me its a manificaturing issue where it screen wasnt placed properly.
not a big deal but for an OCD guy like me. i wont be able to sleep at night till i get a better one lol
Mine looks to be centered, I can't see a difference between the left/right side.
Mine is not off center. But I do have some "lift" on the upper right hand corner (next to the ffc). I can press it down with a little play. Basically it doesn't sit completely flush with the bezel. It's not super noticeable. However the other three corners are fine. Not a biggie but it is noticeable.
yedir007 said:
Mine is not off center. But I do have some "lift" on the upper right hand corner (next to the ffc). I can press it down with a little play. Basically it doesn't sit completely flush with the bezel. It's not super noticeable. However the other three corners are fine. Not a biggie but it is noticeable.
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heh just noticed that now that you said it, but im gonna go with saying that the NS isnt the only phone to ever have that problem, lol
Buddies NS does the same thing , againt not noticeable, just dont be prying out out with your fingernail

[i9023] SLCD screen bends under glass -> yellow stain

last night i was surfing some pages, when i noticed a yellow stain/spot at the right side, near to the top of my screen.
this morning when i looked at it again, i frist thought it was gone, but after some usage, it came back.
taking a closer look, i saw, that the slcd foil(?) under the glass has bend a little bit, what seems to be the reason for this yellow stain. i think it might be a heat problem, since it was gone this morning, but came back after some usage.
i also think it might have to do with using navigation, since my nexus really gets hot while using that.
anyway i will bring it to the shop, but i'd like to know if there were others experiencing this..
here two pics attached (the stain can't be seen that good on a picture).
You sure it wasn't dropped?
Sent from my Nexus S 4G using xda premium
Rem3Dy said:
You sure it wasn't dropped?
Sent from my Nexus S 4G using xda premium
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yeah, in all those 6 months, that i have it, i never dropped it.
I've also 2 yellow stains,on the left and the right of the lcd on my slcd i9023.I guess it has something to do with heat,because in winter when I've bought it ,it was ok,now in summer the yellow stains appeared.Next week I;ll send the phone to Vodafone service in my country,and I hope it will be exchanged.
Best Regards
eGozelle said:
yeah, in all those 6 months, that i have it, i never dropped it.
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That sucks. I hate dealing with hardware issues. Good luck getting it fixed.
After 1 week in service,today I've received back my Nexus S i9023 with a new slcd fitted.No more yellow staints,I hope it will remain the same a few month at least.
Cheers
hello, I am also having the same problem, the same yellow stain has appeared on my right side but i don't have the "warped" lcd as in the first photo... It is definitively a heat problem because i noticed the "stain" when i was downloading on wifi while plugged in and that part of the screen was far hotter then the rest of the screen...maybe some chip under it running hot.
The thing is i got the phone new 6 months ago from ebay so no warranty and my concern is, what guarantee do i have that after i change the screen, that the problem won't appear again? Does anybody know if there is a fix eighter for the screen now or something to prevent it from happening again to my new screen? Could it be a manufacturing problem of the screen itself?
It doesn't seem that this issue is common..Also does the spot spread?
Thanks for taking the patience to read and for any answers.
Today I noticed the exact same problem in the same part of the screen, and I also noticed the foil being bent at that part of the screen. Its perfectly visible under a certain light angle. Being on the exact same spot as your problem, I suppose that it is some chip under that part of the screen causing the problem. I think I also has to do with the fact that the screen is curved... anyway, I cannot return mine for a new one, I hope people in the local service shops will be able to provide me with a fix. Too bad that such a cool phone like the Nexus S suffers from so much problems (I also had the proximity sensor problem that caused screen to remain black sometimes when the phone rings without a way to see who is calling). I will go for one of the new nokia handsets.
Another one here with the same problem on the upper right corner...
I have the phone 8 months now and I am sure that yellow stain wasn't there from the beggining but now it's quite visible especially with white font for ex. when browsing... Also in a specific angle the foil of the screen in that place is visible too...
Same problem on the right corner on top. If its in guarantee they will fix it for free?
Sent from my Nexus S
now after having my display fixed last october for free, since it's a known issue, i actually got a new stain after a couple of months..
but this time, it's on the left side and much bigger.. time to send it in again, warranty till next february..
I have the same issue, I am planning on getting it fixed as well. Good to know that it's a known issue and it's covered.
Same here, upper left corner...
Disappointed to read replacement parts are defective too...
exactly the same issue on right top corner, I sent my phone to warranty repair currently...
Top left corner here. Just hope i can find my warranty or else Im screwed..
Sent from my Nexus S using xda app-developers app
Unfortunately i have just seen the same thing that's happened on our nexus s on my friends galaxy nexus.. i was planning to get one after my nexus s developed the spot but now i'm not so sure anymore..
Center left... the same problem!
upper right corner here. Noticed it in some very hot days that are passing now in my country. should I send it to warranty?
My worries, I got the phone in a promotion (huge discount) afraid that if I returned it they will give my money back and I can't get any similar phone for the same money (I really like/need this device)... in the other hand, it might get worse than it is and unusable
Are you guys running custom kernels?
Nope

Does leveling the screen help creaking noise and feeling?

Hi, sadly I'm one of many here due to the screen rise problem. Honestly I could live with that... but the issue is the cracking noise and feeling of the screen going down when it gets close to there... like if you wanted to move a widget to the left homepage lol... so I was about to try the heating solution but not sure if that actually fixes the issue for screen noise... I have tried tightening the screws and got itblevel for like 3 minutes... but there was still somewhat of a crack..m
Sent from my Nexus 7 using Tapatalk 2

Q: How many people would have spotted screen lift?

.... Had they not read about it here....
I know I wouldn't have.... It's so insignificant, it's hilarious how people are getting upset over it....
On the iPhone4 "no reception if you hold it wrong" scale, it's not even registering.....
Its actually pretty easy to spot and noticeable. All you have to do is look on each side to notice the left side is raised and out of the bezel. Some cases are more severe. Others extremely minor. Even though its minor. It could cause an issue down the line with it raising up.
CrazyPeter said:
.... Had they not read about it here....
I know I wouldn't have.... It's so insignificant, it's hilarious how people are getting upset over it....
On the iPhone4 "no reception if you hold it wrong" scale, it's not even registering.....
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You'd have noticed it because it gets worse over time. I got two 16gb N7's last week and didn't notice the screen lift until the "change wallpaper" UI popped up a few times when I was just holding it. I looked closer and saw that only the center few inches on the left side were above the bezel. Pushing in on it you could see the screen go down and pop back and it would act on the screen like a finger hold on that side.
I checked the second one I was setting up for my mother and I could see the exact same behavior and issue in just the middle couple inches.
I decided that I would give it a week on mine and see how it reacted before I decided to RMA or not. The one I used got steadily worse over the week. by the end of the week it was making a noticeable creaking sound when gripping it from the left and eventually a popping noise. The raise has extended to almost the entire left side bezel. I called for an RMA and when I was packing them up I took out the one that hadn't been used and you could literally barely see the issue, but if it'd been used I'm sure it would have gotten worse.
I don't know how anyone calls this a non-issue. It's a $250 piece of electronics you're buying brand new. It shouldn't be shoddy. I bought this based on the glowing reviews of the build quality. It's not there. I'm getting two new ones, and if they have even minimal screen lift they're going back for a refund and I'm waiting a few months until google gets this sorted.
I noticed mine before coming on here to see if others had the same issue.
As soon as it happened
Sent from my Galaxy Nexus using Tapatalk 2
I didn't notice it at first admittedly. I read it online whilst at work and thought "I'm glad I don't have that"... til I went home and realised I actually did!
I checked online again and true enough, I had the issue, which has gotten worse. It's now creaking every time I press on the screen in a certain area.
I ordered a replacement which had the same issue. Currently waiting for replacement #2. It's not so insignificant when you have the issue repeatedly with a device you've spent your hard-earned money on, believe me.
I noticed it right away, then did a quick search to find that others were having the same problem.
I think it would have been noticed by many as a result of the squishy feeling and/or clicking that results on the left side.
Sent from my Galaxy Nexus using xda premium

People without "screen lift" issue..

Is the left side identical to the right? Its not raised at all and doesn't creak at all?? I ask because I got my second replacement today and it still has a raised left side and makes noises when I push down on it :/ just wondering if I got unlucky twice in a row or if this is normal...
Sent from my Nexus 7 using xda app-developers app
My left side is identical to the right. No creak. No screen issues what so ever.
When the left side is held at eye level I see a very small sliver which I can not see on the right. I have yet to have the seperation problem with the tablet but this is only my second day of use' I am now peeing my pants but my diaper is the fact I got an extended 3 year warranty from Walmart. So far no problems with it so I'll keep my fingers crossed
The left side of my device pushes down ever so slightly, it's not really enough to annoy me(i wouldn't even give it a second thought if it had not been for other people saying)
Its not normal, in the sense that its shouldnt be there, although a lot of people do have this problem.
Heres a fix (not tested myself) : http://forum.xda-developers.com/showpost.php?p=29422550&postcount=1
Miketoberfest said:
My left side is identical to the right. No creak. No screen issues what so ever.
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This
Miketoberfest said:
My left side is identical to the right. No creak. No screen issues what so ever.
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Click to collapse
Same here. My 1st Nexus had screen lift. RMA'd it and the 2nd has been perfect.
Miketoberfest said:
My left side is identical to the right. No creak. No screen issues what so ever.
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Click to collapse
Same here.
Sent from my Nexus 7 using Tapatalk 2
Okay I just wasn't sure if I was being super anal about it or if it really did have screen lift, guess I got unlucky 3 times hopefully the next one is good!!
I really haven't noticed anything like this with my wife's N7. I'll pay attention to it tonight and post if I notice it now.
No lift here, both sides identical.
Maybe i just got really unlucky with three in a row I was hoping it was that and it wasn't that minor screen lift was standard.. like someone earlier described, from one side at eye level, i see the silver of the casing, on the other side i just see the screen, people without screen lift see the silver on both sides??
No screen separation here so far so good
Sent from my Nexus 7 using Tapatalk 2
I still think it is a misnomer calling it a screen separation. Screen is perfectly flat. My left side bezel dips down a bit. It is just plastic; no big deal. Has no effect on functionality.
Sent from my Nexus 7 using xda app-developers app
I am on number 2.
I have RMA'd my original, got the second and it still has the screen lift but worse then my original.
So I am RMAing my replacement.
I will do this until I get a good one.
I flash a lot of roms and have plenty of backups. So having my N7 setup is not a thing.
The only good thing with Googles RMA process is that you are never without a N7.
So on to the next.

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