Database Users

Well done moto!

So I contacted Motorola because my little brother thought it would be funny to break the battery door yesterday, and they have already shipped me a replacement even though its not covered under warranty. Well done!
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Yay...I don't think this deserved a seperate post but whatever
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Well technically the battery door missing is damage and they don't have to replace it. But they did it anyway free of charge, and are shipping it promptly. Makes me think a bit better of them
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mine was ill-fitting from new and they sent a new one straight away as well, most likely as it cost €0.00000001 to make
sent from my olympus via xda-premium

Oh really, i have to write them than ... the thing is im in europe now tho

You can still email them with your u.s address and they will ship
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Ye, which email address should I use? I have no US address tho :/ was just visiting when I bought the atrix

hd2 donor

I have an hd2 that i am not needing anymore. it worked fine last i played with it, but it's been sitting a while and will now not boot...but i'd like to donate it just the same, i'm sure it's just that stupid not being able to charge while off thing. if interested pm me and we'll figure it out, i have no money to pay for shipping but i suppose a prepaid envelope or something along those lines would work.

Pm sent!
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Very generous but I'm sure someone closer to home will appreciate it to much cafuffle shipping to UK
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PM'ed (my sister lives in the US)

First to post gets first dibs, unless the community feels it should it should go to someone specific.
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I'll take it, just lost a phone here so I could use one

PM'ed you this morning
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JieeHD said:
PM'ed you this morning
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Nah, I think OP is getting headache to choose ...lol

Orangekid got it he was the first to send a shipping label. Sorry to everyone else. Maybe when I upgrade ill gift my 3evo lol
sent from my 3devo of DOOOOOOM!!!

unbreakablestix said:
Orangekid got it he was the first to send a shipping label. Sorry to everyone else. Maybe when I upgrade ill gift my 3evo lol
sent from my 3devo of DOOOOOOM!!!
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You should have mentioned the "first to send a shipping label" part.
Anyway. Have fun with your 3evo.

Yeah, sorry. I made it sound to simple lol it just came down to the shipping label.
sent from my 3devo of DOOOOOOM!!!

Who's got their phone in their hands?

When it arrived and where.
Sent from my Galaxy Nexus using xda premium

http://forum.xda-developers.com/showthread.php?t=1989432

No one in the world has there phone in there hands.
However, some do have their phone in their hands.

I will have mine tomorrow.

LOL!!! That's a good point it's been fixed now.
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Hey super cake give me a break. You knew what he was saying. Smart ass.
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rottensalad said:
Hey super cake give me a break. You knew what he was saying. Smart ass.
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Somebody woke up on the wrong side of the bed!

I'm better now!:thumbup:
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I had my 16gb from o2 this morning, paid £399.99 for it, thought I would chance it on eBay and sold within 1 hour for £599.99!! Luckily o2 have another waiting in store for me tomoz
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ianford10 said:
I had my 16gb from o2 this morning, paid £399.99 for it, thought I would chance it on eBay and sold within 1 hour for £599.99!! Luckily o2 have another waiting in store for me tomoz
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Whoa some folk sure are desperate! £600 bloody pounds. That's OVER DOUBLE the frickin' value of the phone on Play Store. Huh, crazy people!

Um I have one in my hands. It arrived today one block away from your house!
Sent from my Nexus 4 using xda premium

Got mine technically yesterday at 7:00 pm CST. I love it!

I picked mine up day after release at a t-mobile store. Was already a customer and didn't mind the contract renewal. Love the device. Apparently 20 stores in my area were sold out or didn't get their shipment, and the last store in my area had 2 devices left. When I arrived (They wouldn't hold the device for me...*sad panda*) They had 1 left....I got it. So happy with my purchase.

holding/caressing it now lol

Google cancelled my order for no reason. Can I do this?

I bought an 8gb and 16gb a month ago. The 8gb arrived. I thought it was broken so I RMA'd it and was waiting for it to arrive so I fixed it. I woke up today to notice my 16gb order has been canceled and RMA has been shipped. Can I keep the RMA and they charge me for it or will they block the IMEI?

Bump.......
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Its a **** thing to do, but yes. They will just charge you.
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mk92595 said:
I bought an 8gb and 16gb a month ago. The 8gb arrived. I thought it was broken so I RMA'd it and was waiting for it to arrive so I fixed it. I woke up today to notice my 16gb order has been canceled and RMA has been shipped. Can I keep the RMA and they charge me for it or will they block the IMEI?
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I'm sure if you just called them and asked them if you can keep it they would be more than willing to charge you for it without having to go through all the hassle of not saying anything and just keeping it.

Censura_Umbra said:
Its a **** thing to do, but yes. They will just charge you.
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Not really since I'm going to pay for it and they canceled my order after 6 weeks
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Yes, but they canceled your order because they are low on stock, probably because of all of these RMAs if never seen so many phones being sent back to the manufacturer.
Like I said, you can do it, and I would probably do it too, but it isn't cool.
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---------- Post added at 01:17 PM ---------- Previous post was at 01:11 PM ----------
From their warranty page:
" As a precondition of replacement, Google may remotely disable the damaged device which is to be returned to Google, "
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Censura_Umbra said:
Its a **** thing to do, but yes. They will just charge you.
Sent from my Nexus 7 using xda app-developers app
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Why? Is Google going to take his returned unit and sell it as new? That would be a **** thing to do. And as far as know they aren't selling refurbs.
OP, If you keep the one you were supposed to send back they will not honor warranty on it in the future. I know because I asked, I wanted to do the same thing and let a friend who is waiting on stock keep my original.

jmejiaa said:
Why? Is Google going to take his returned unit and sell it as new? That would be a **** thing to do. And as far as know they aren't selling refurbs.
OP, If you keep the one you were supposed to send back they will not honor warranty on it in the future. I know because I asked, I wanted to do the same thing and let a friend who is waiting on stock keep my original.
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I'm pretty sure they will "fix" phones and re-sell them not as refurbished (i'm guessing tho)

calanizzle said:
I'm pretty sure they will "fix" phones and re-sell them not as refurbished (i'm guessing tho)
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I'm sure there are laws against that, or else we wouldn't have companies selling refurbished products.

Censura_Umbra said:
Yes, but they canceled your order because they are low on stock, probably because of all of these RMAs if never seen so many phones being sent back to the manufacturer.
Like I said, you can do it, and I would probably do it too, but it isn't cool.
Sent from my Nexus 7 using xda app-developers app
---------- Post added at 01:17 PM ---------- Previous post was at 01:11 PM ----------
From their warranty page:
" As a precondition of replacement, Google may remotely disable the damaged device which is to be returned to Google, "
Sent from my Nexus 7 using xda app-developers app
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I emailed Google and told them that I am going to keep the device. Lets see what they say.

So what makes you think they canceled it? I ordered a nexus 7 and the order disappeared on wallet so I thought it was canceled and they shipped it and charged me anyways.
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joshnichols189 said:
So what makes you think they canceled it? I ordered a nexus 7 and the order disappeared on wallet so I thought it was canceled and they shipped it and charged me anyways.
Sent from my Nexus 4 using Tapatalk 2
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It says canceled and they sent me an email that my order has been canceled.

if you've always wanted the 16gb but only have the 8gb then its a sneaky good way to get 'another' upgraded 16gb nexus phone if it goes through, RMA the 8gb one and just keep it and hopefully they send you the 16gb version! (of course you'll be paying for BOTH the phones) but a good way to get another phone fast!:good:

cobyman7035 said:
if you've always wanted the 16gb but only have the 8gb then its a sneaky good way to get 'another' upgraded 16gb nexus phone if it goes through, RMA the 8gb one and just keep it and hopefully they send you the 16gb version! (of course you'll be paying for BOTH the phones) but a good way to get another phone fast!:good:
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Why would they send him a more expensive phone? Does that make any sense at all?
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Ordered N4 from Amazon, best way to RMA?

I ordered my 16GB Nexus 4 from a seller on Amazon on December 6th last year, when I was desperate to get my hands on this phone, and this seller had it for only $50 more than the Play store brand new.
Well, now I'm having issues with my N4 and I need to have it repaired or have an RMA done, but since I'm not the original owner I'm not sure if it's possible. The seller I bought it from, who is still actively selling on Amazon, just sent me an email after I asked him if there was any way to get the original order number, and if he can send an email stating that he was transferring ownership to me. All I received was a reply in which he simply said "Nope".
So, now I'm extremely frustrated and not really sure what to do. I need a working phone, but it doesn't look like I'm going to get what I need from the original owner. Any ideas?
Anyone else had a similar experience and was able to overcome it?

I don't know if this is fraud or not but you can tell Google you received it as a gift and they will transfer the warranty over
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---------- Post added at 12:14 AM ---------- Previous post was at 12:12 AM ----------
Or you can contact LG. They handle warranty claims on phones not bought at the play store
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iTzTrevor said:
I don't know if this is fraud or not but you can tell Google you received it as a gift and they will transfer the warranty over
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---------- Post added at 12:14 AM ---------- Previous post was at 12:12 AM ----------
Or you can contact LG. They handle warranty claims on phones not bought at the play store
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I told them that it was was a gift, but the rep. said that they need to get some confirmation info from the original owner before they can replace it. And LG told me to call Google. I will never buy an unlocked phone or a Nexus from Amazon. I guess this is what I get for being in a hurry lol.

crazyjimbo said:
I told them that it was was a gift, but the rep. said that they need to get some confirmation info from the original owner before they can replace it. And LG told me to call Google. I will never buy an unlocked phone or a Nexus from Amazon. I guess this is what I get for being in a hurry lol.
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Are you sure showing them the invoice from Amazon wouldn't suit their purposes?

fenstre said:
Are you sure showing them the invoice from Amazon wouldn't suit their purposes?
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They won't do anything for me without consent of the original owner.
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Strange. I just bought a Nexus 4 on Craiglist (!) a month ago, got its back glass shattered today. I called Google, they told me to call LG. And the LG rep was really nice and gave me a RMA number right away after I gave him the IMEI number. Now I just have to ship the phone to LG and probably pay a hefty sum to have them repair it lol
I guess you can try calling this number that I called: 8007938896
Hope this helps!

If you want to be extreme and really want that RMA you can say that owner passed away. A friend of mine did that and they let the RMA transfer. Not saying you should though.
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tuan2195 said:
the LG rep was really nice despite his Mexican accent
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Just slipping in a casual bit of racism there? Well that's not allowed on XDA, you should probably edit your post or something.

Nigeldg said:
Just slipping in a casual bit of racism there? Well that's not allowed on XDA, you should probably edit your post or something.
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I think he's saying that because of the accent he was hard to understand. But still its not worded right
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IRX120 said:
I think he's saying that because of the accent he was hard to understand. But still its not worded right
Sent from my Nexus 4 @1.67 GHz on Stock 4.2.2
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Probably, either way the post should be edited.

Sent from my Wicked Fast Nexus 4
I don't think I'll do that. I contacted Amazon to see if there is anything they can help me with.

Wow I'm an Asian and just seriously had a hard time understanding his accent. no offense to Mexican people! i will edit my post right away.
also update on my issues: i decided just to pick off the glass around the camera and buy a dbrand skin to stick on the back. Not the most elegant solution but... sure saves a lot of money

"Mexican" is not an accent.
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Latin-American then! so sorry!

I'm "mexican" and very offended. :sly:
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chrisrozon said:
"Mexican" is not an accent.
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Pretty shameful that at this day and age someone should say something like that. SMH
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