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I'm running stock, unrooted Froyo 2.2.
Last couple of days nearly every text message I send says "Failed." I have to send texts four, five, six or mroe times before it goes through without an error. However, even though it says failed not all are failed. Out of five attempts the recipient might recieve anything from one copy to all five copies.
Very frustrating to both me and my recipients. (This problem is not specific to certain people.)
Does anyone have a suggestion as to what I can do to fix this?
TIA
This was posted yesterday on Phandroid...
http://phandroid.com/2011/07/11/now...etwork-sprint-users-experiencing-sms-outages/
There's nothing you can do to alleviate the problem, we've been advising customers to be patient. The problem arose due to the connection going down between two major routing stations. Don't know why it happened, could be weather related
Sent from my SPH-D700 using XDA Premium App
squshy 7 said:
There's nothing you can do to alleviate the problem, we've been advising customers to be patient. The problem arose due to the connection going down between two major routing stations. Don't know why it happened, could be weather related
Sent from my SPH-D700 using XDA Premium App
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Sounds like you work for Sprint? So this is a known issue and being worked on?
Do you have an ETA? This is a serious problem, SMS reliability is more important than voice for me. I'm sure I'm not alone in that.
He does work for sprint. The sms issue is already resolved.
jbadboy2007 said:
He does work for sprint. The sms issue is already resolved.
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Resolved??? Uh... No. It is not it is not resolved AT ALL!
Just happened to me within the last minute.
Did you reboot ur phone?
Sent from my SPH-D700 using XDA App
spyderfry said:
Did you reboot ur phone?
Sent from my SPH-D700 using XDA App
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I've rebooted my phone a million times hoping that would resolve the problem. But not in the last few hours. I'll reboot now and see if that fixes it.
uscpsycho said:
I've rebooted my phone a million times hoping that would resolve the problem. But not in the last few hours. I'll reboot now and see if that fixes it.
Click to expand...
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Yep. Rebooted and still having the same problem. This has not been fixed.
uscpsycho said:
Yep. Rebooted and still having the same problem. This has not been fixed.
Click to expand...
Click to collapse
Sorry for the delay. Yes I work for sprint as a tech. So my info is limited.
Yes, it is a known issue. It was passed along the company intranet yesterday and popped up on every computer as an alert. We, the techs, were also consulted immediately on the problem via email by our service and repair director.
Now, as far as I was told today... it's hard to answer. yes, the issue is resolved. But the symptoms are still present for some users. One thing you have to keep in mind is that not only did sms go down, but so did our data provisioning. So there's probably a lot of stuff backed up right now. Hence, the sporadic problems.
EDIT: as far as ETA, obviously that's a little hard to answer as well.
Sent from my SPH-D700 using XDA Premium App
Been working here in Anaheim, California all day long.
bondosho said:
Been working here in Anaheim, California all day long.
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Click to collapse
Dallas is straight. Though I did see a few failed ones a day or so ago.
cd's or tapes?
squshy 7 said:
Sorry for the delay. Yes I work for sprint as a tech. So my info is limited.
Yes, it is a known issue. It was passed along the company intranet yesterday and popped up on every computer as an alert. We, the techs, were also consulted immediately on the problem via email by our service and repair director.
Now, as far as I was told today... it's hard to answer. yes, the issue is resolved. But the symptoms are still present for some users. One thing you have to keep in mind is that not only did sms go down, but so did our data provisioning. So there's probably a lot of stuff backed up right now. Hence, the sporadic problems.
EDIT: as far as ETA, obviously that's a little hard to answer as well.
Sent from my SPH-D700 using XDA Premium App
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Click to collapse
Very much appreciate the info.
I can say that the text messages I've sent since my last post a few hours have gone through without a hitch. However, earlier today I had a few hour window where everything was working normally and I thought everything was back to normal but the problems cropped up again.
Hopefully this time everything is back to and the problems are gone. I'll keep my fingers crossed.
Thanks again.
I just saw this thread and checked my texts, I'm able to receive texts but the ones I sent out up to 6 days ago haven't been sent. This issue has definitely not been resolved. This is a huge problem, and without this thread I would have never noticed it. I tried all the fixes mentioned and nothing. MEHHHH
Edit: I'm in the NYC area.
uscpsycho said:
Very much appreciate the info.
I can say that the text messages I've sent since my last post a few hours have gone through without a hitch. However, earlier today I had a few hour window where everything was working normally and I thought everything was back to normal but the problems cropped up again.
Hopefully this time everything is back to and the problems are gone. I'll keep my fingers crossed.
Thanks again.
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The problem is NOT fixed. First text I tried to send today failed. I thought I was in the clear last night but I'm not. FIX THIS SPRINT!!!!!
Wasn't working at all for a couple days, today sms is working fine. Dallas, tx
Sent from my Epic 4G via Tapatalk
Just out of curiousity, what ROM are you running? I was on SRF 1.2, I wiped all data and caches and reflashed SRF 1.2 and everything is good now. People are responding to the texts I sent days ago.lol
BBlunts456 said:
Just out of curiousity, what ROM are you running? I was on SRF 1.2, I wiped all data and caches and reflashed SRF 1.2 and everything is good now. People are responding to the texts I sent days ago.lol
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First line of the thread "I'm running stock, unrooted Froyo 2.2."
What data and cache did you clear? I prefer not to wipe out all my SMS messages. Especially since there's no guarantee that'll fix anything.
I updated my PRL today, no surprise but that didn't help matters.
The user who works for Sprint says that as of last night there is a known technical problem here. Hopefully he'll update this thread when the problem's been fully resolved. Then I'll know if there's an issue with my handset.
Today it seems like every text reports as Failed but recipients are still getting them. But it's still a crapshoot when your phone tells you the text failed. I hate this...
I didn't realize you were the OP til after I posted.lol
I wiped all cache and data in CWM(purple) and reflashed. I used MyBackup Pro before wiping and backed up my call log, mms, sms, etc. After reboot I restored everything, and all the texts that were stuck on "sending" were now all sent.
I had this same problem when I first got my phone 4 months or so ago.
I found that for whatever reason I could send and receive messages if I turned the "Data Network Mode" off. 3G would not connect, but 4G would and all of my messages sent no problem.
I'm not a real network savvy guy, and I have no clue why I ever even considered doing it. Probably just messing with all of the phone settings to see what might happen, and it worked for me. Give it a shot.
Has anyone else here had issues with the Droid X having cellular network disconnect issues?
What I mean by this is that the 3G stops all together, you cannot make outbound calls or SMS messages. The 3G icon goes away, yet I can see bars on the antenna strength meter.
The only way to fix this is to reboot the phone, even putting in airplane mode doesn't work. It happens about every 1.5 to 2 days on this phone. I've factory reset it, gotten a replacement phone, etc.. Nothing works and it all started with the Gingerbread update.
I'm not the only one I can tell you that, many others on the moto forum are having it too.. https://supportforums.motorola.com/thread/52111
I have an ADB logcat that I could send to some folks smarter than me if someone wants to look..
http://androidforums.com/droid-x-support-troubleshooting/354058-loss-data-voice-connection.html
Another forum posting I've found..
Glad to see there are more people with the issue.. Now its getting Motorola to listen....
There must be something unique that you are doing. I burn about 2200 min a month of cell time, and I've had no issues.
Yeah that happens to me, I sbf back to froyo, and now I'm on liberty rom, no more cell disconnect
Sent from my DROIDX using XDA App
I'm to the point where I want to get away from Motorola all together.. This phone has always been quirky, now its just totally unreliable. I have an HTC incredible (CM7) and have 0 issues with this, so I know its not a cell reliability issue in my area.
I can tell you that I ran CM7 for a few days on the DX with no issues at all. However CM7 has a few other annoyances that the wife didn't want to deal with.
I'm working with Verizon and it sounds like they're to the point of offering up a different phone..
I was having a similar issue. Spent countless minutes on tech support with vzw, countless resets, even sent me a replacement phone and had the same issue. Determined it was google voice at fault. Had to do a factory reset from the moto bootloader (not from settings/privacy), and it finally solved the issue.
If you're using google voice, try getting rid of it, and disconnecting it from your phone.
Sent from my DROIDX using XDA App
Well, I don't use GV, but had it on my phone...
I've uninstalled, and rebooted (not factory wipe)...
I'll see how it goes...
I asked in the moto forum and one user responded so far saying that they have the issue but don't have google voice installed..
I had the same problem with OTA Gingerbread. Cyanogenmod 7 fixed all my problems. No lie.
Sent from my DROIDX using XDA Premium App
Hi,I'm now having these issues and more since gingerbread. Sad thing is, I had NO issues with this phone while on froyo. Verizon wants to do a complete factory reset, but that means i'd lose everything on the phone. I have it all backed up, but it takes a while to set up the damn thing the way I have it. I feel if tat what Verizon recommends, they should help set it back up.
Sent from my SCH-I800 using XDA Premium App
After dealing with the issue with Verizon they agreed to let me swap the phone out for a different phone. The only rule was no 4G or no iPhone. Right now we settled on the HTC Incredible 2. I have the original Incredible, while the HTC software isn't perfect, but at least I haven't had these issues..
Bye bye Motorola.. Another plus, if this HTC has issues, as least I can run CM7 easily now..
I had(?) the same problem
history:
before upgrading to 2.3.3 my Droid X was on Froyo and rooted. In fine noob fashion I deleted bloatware during that time without backing it up so when I attempted to updated to Gingerbread I was **** blocked.
The resolution was to SBF the phone back to stock Froyo then upgread to Gingerbread, it worked like a champ... sorta
I kept noticing that the phone was really sluggish on reboots, it also kept dropping the network connection, mostly when I moved out of a wifi hotspot, the 3G wouldn't connect, not until I rebooted. I tried a few things, uninstalled misc programs blah blah blah, some of it seemed to have worked temporarily but nothing was permanent.
So, yesterday, I did a Factory Data Reset, actually had to do it 3x's since the first 2 times somehow goofed the market so that it wouldn't download and install . But 3rd time was the winner and now everything seems resolved, no more whacked out loss data connections and faster reboots!
so my suggestion - Factory Data Reset
I totally agree. Vzw tier 1 tech support can be a waste of time. After taking 30 minutes to tell me to turn on wifi, one guy told me to right click on the settings menu. I told him it was a touch screen, does that mean I have to use my right hand?
Sent from my DROIDX using XDA App
I have the same problem on rooted OTA gingerbread. My solution for the time being is to setup tasker to reboot the phone at 3am everyday. If i go back to froyo the problems go away. I posted about this a while ago. It doesn't fix the problem it just masks it but I start with a fresh phone every morning.
I have the issue too, it started right after Gingerbread.
It was *really* bad until I re-activated my phone but it still happens almost every 48 hours.
As best as I can tell, it is most likely to happen when wifi is on and you have a weak cdma/3g signal.
I'm glad to hear that CM7 seems to clear it up. Between hardware instability, the compass quality being degraded and the ever imposing presence of Blur, I'm thinking I'll never again own a phone with a locked bootloader if I can help it.
I also setup tasker to reboot my phone at 3am every night. Did this several weeks ago and I've not had a network access issue since. Not a great solution but if you got root it does seem to make the problem go away.
Hey, let me know what you think of it. I thought about grabbing one cheap and using it until a good 4G & dual core comes out.
Not sure I could go with the smaller screen though.
Sent from my DROIDX using XDA Premium App
I have this issue on an unlocked dev dx which has slightly older hardware than the current DX's but I'm glad to hear I'm not the only one with the issue. I'm going to experiment with some different radio versions, because this didn't happen with all the different leaked GB radios. It wasn't until I think the 588 build that it started for me.
+1
I have had this issue ever since GB dropped for it. I am on my third X since GB. The first one smoked a memory card and battery. So I got a like new phone and all the fixings. Then the second one was also having the data issue and the camera took a **** (shutter was stuck closed). All of these have also not only rebooted randomly from day 1 with GB. Go to make a call phone reboots, send a text phone reboots. I thought it also was apps and heard about Google Voice causing it. So when I got this third one I only setup apps that it came with and nothing else. not even 2 days into having it the same **** was there. Less frequent but still there. They are going to get screamed at until I get a new device.
Switch to cm7. I love it.
Sent from my DROIDX using XDA Premium App
If someone can find a solution to this, seriously, you're a master.
I was running CM build from the 6 January (stock kernel). And suddenly, during the afternoon, my data started to be slow.
Here I have a contract for 7.2mbps. I'm usually arround 6.5-7.2mpbs. Never really goes down 5mbps. So I ran a speed test. I was at 0.1mbps. I thought "this should be a little problem, nothing to worry about". I was wrong, so wrong. After that I flashed the CM build from today.
Hours later, after many speedtest, I was still at 0.1mbps and I started to think that this is really weird. So I phoned to my network and they told me there's no network problem at all where I live (should be true, no friends asked me about this).
So, obviously, I flashed another ROM, AOKP. Still ultra slow data. I flashed Paranoid Android, still super slow data.
I took off my SIM carte and I put it on my old HTC Sensation. Guess what, data was working perfectly. At this point I started to get crazy lol.
Maybe some corrupted data ? Let's flash the factory.img
I flashed via fastboot the factory.img, ran a speed test.... STILL SUPER SLOW DATA.
I should add that we don't have any data-cap here (and the Sensation proved it).
I thought, maybe the 3G is hardware broken ? No. I'm still seeing H+ and 3G on my status bar. More weird stuff ? alright ! Ping is excellent (about 40ms) and upload speed... is like it always been, arround 1mbps (that's the number in my contract too).
So now, i'm completely lost (and tired, it's 2am).
If someone, whatever the idea is, could help me, it would be awesome.
Fix permissions? And make sure your APN looks good
Sent from my Nexus 4 using xda premium
Check your APN.
This happened to me for about a week soon after I got my N4. The problem went away on its own. I chalked it up to the network.
Sent from my Nexus 7 using xda premium
El Daddy said:
This happened to me for about a week soon after I got my N4. The problem went away on its own. I chalked it up to the network.
Sent from my Nexus 7 using xda premium
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Well, I hope I have the same problem as you and I'll see tomorrow how it goes but I really can't understand lol
APN are ok btw. But thanks all for trying to help me !
Have you tried a different speed testing app? You might have noticed that the app isn't really that good.
Matt1408 said:
Have you tried a different speed testing app? You might have noticed that the app isn't really that good.
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Good idea too, but already tried 3 and they all gave me the same result.
Do you guys think it's hardware ?
Try re-registering onto your mobile network. Or try registering manually instead.
I had a weird issue where my phone would switch to cdma on its own. try *#*#4636#*#* and playing around with settings there.
Try flashing back stock and factory reset.
Make sure your sim card tray is fully inserted.
Pray to the HSDPA Gods to give you your speed back.
Remove your tin foil case from your phone.
You're holding it wrong. Hold it in a different way.
Have you tried installing iOS on it?
wooooooooo!!!
Sent from my Nexus 4 using xda premium
If you've flashed other roms, then it's obviously not a software issue, maybe there's work on your local mast. Is the speed difference only in the speedtest app, or do you notice it in normal usage?
So later yesterday I called the customer service. They confirmed that they have no network issue at all.
It started at 16:00 pm and yesterday night, at 3:00 am (when I was about to sleep, finally ) still ultra slow data speed.
I woke up this morning at 7:00 am, tried again a test, still slow data speed.
So I went to my office, I was in at 8:00 am and I ran a test again and... BOOM ! 6.8mbps ! And it works now without any problem.
Morality : Don't miss work. lol
But to be honnest, I really don't understand what happened. I have no clue what this can be. Anyway, it works now and I hope it won't happen again.
Btw, big thanks to everyone who answered, we have some great people here
Please forgive me I did a search on XDA here in the GS4 forums and on google and could not find any results with my issue, if i did miss it please point me in the right direction "after week getting little agitated".
I have the AT&T i337 32gb version, was rooted running stock last week, on Tuesday all of a sudden I lost the ability to talk on the phone and use data at the same time, which I have been doing for years with AT&T and worked fine on the GS4 the first month or so I had the phone. Odin back to stock multiple resets, APN restores etc... no go. Sooooo did the stupid thing and took the OTA update just to see if was SW issue, of course wast so no more ROM for me. woohoo... took phone to store they messed with for over an hour and couldn't figure it out as well advsd me to call in to tech support which they did stuff for an hour and they couldn't get it either, sent me a warranty replacement. Thank god it came with mdl so before even putting sim in rooted and disabled the OTA update feature. Well after getting new phone set up have the same problem. They have escalated the issue and im supposed to hear something back this evening, i am just curious if there is something i can have them look at on the back haul of things that could be messed up, also I have 2 other phones on my same plan and they are working fine with talking and data simultaneously. Any ideas I can try would be appreciated.
FYI I have loaded the KANGABEAN rom on my device and using it now, but the problem happens on a completely stock ROM, i very seriously doubt i have 2 bad devices in a row doing the excact same thing, ive been wrong before so its very possible just dont see it.
Any advice I would love to hear and try
Thanks
I do know they throttle data while on a call even though they advertise it... I uploaded photos of proof that they throttle and while on a call, data is nearly useless. This has been brought up a few times since I've joined xda in the last two years even when I had an iPhone.
Sent from my SAMSUNG-SGH-I337 using xda premium
Ahh they servers were different. Here's another pic of me on call on the same server as the second photo (Carlsbad). Download is barely usuable but upload froze and trying to do any data related task on the phone during a call just doesn't work. I guess my question would be is your data not working at all during a call? Try doing a speed test and report back.
Edit: didn't read your post thoroughly lol. If it stopped working all of a sudden maybe it's the towers but that wouldnt explain the other two phones working. Either way I just wanted to put my two cents in about them throttling. Sorry if I wasn't much help.
Sent from my SAMSUNG-SGH-I337 using xda premium
It has to be something with the towers around my work area... I have about hour commute to the area I work, I work mobile so drive multiple counties and it will work fine till I hit certain spot then nothing. Now just have to figure out how to get att to see it. Thanks for input
If there is anyone around the Kernersville, Walkertown NC area that could test and see if they have the same issue I would appreciate it, I know i cant be the only one
Sent from my GT-I9505G using xda premium
Three mornings ago I woke up to find wifi couldn't start on my phone. Nothing I tried fixed it. It's a hardware issue. Verizon refused to fix it because I admitted it was rooted. The local repair shop is afraid of breaking the digitizer if they take it apart and besides, who knows what's wrong?
This is my last straw with Verizon. I have signed up with T-Mobile. My replacement Note 4 will be here today or tomorrow. I really loved this community. Yall are a great bunch of guys and I will miss you. But I refuse to take any more of Verizon's crap. I'll drop in to say Hi from time to time but for now I have to learn about the T-Mobile development community. Later.
Noooo. This is bitter sweet because you will enjoy yourself with all the Tmobile development. Frankly any Note 4 variant besides Verizon and AT&T you'll be happy. Good luck man and thanks for all your help.
jcip17 said:
Noooo. This is bitter sweet because you will enjoy yourself with all the Tmobile development. Frankly any Note 4 variant besides Verizon and AT&T you'll be happy. Good luck man and thanks for all your help.
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Click to collapse
Thanks man. You're one of the people who make XDA such a cool place. It ain't like this is goodbye forever. I'll be in here fairly often. Tapatalk keeps me notified of what goes on. See you later.
Sent from my SCH-I535 using Tapatalk
Sorry to hear you're leaving. You've been a great help to a lot of us. I share your feelings toward Verizon, they are just too big to care. So go on.... have some fun with the new toy....there's so much development over there... I'm actually over in the note4 snapdragon side more recently because I'm running all other than Verizon MM stuff. Anyways thanks Stuey for your contributions and help!
Sent from my SM-N920V using XDA-Developers mobile app
stueycaster said:
Three mornings ago I woke up to find wifi couldn't start on my phone. Nothing I tried fixed it. It's a hardware issue. Verizon refused to fix it because I admitted it was rooted. The local repair shop is afraid of breaking the digitizer if they take it apart and besides, who knows what's wrong?
This is my last straw with Verizon. I have signed up with T-Mobile. My replacement Note 4 will be here today or tomorrow. I really loved this community. Yall are a great bunch of guys and I will miss you. But I refuse to take any more of Verizon's crap. I'll drop in to say Hi from time to time but for now I have to learn about the T-Mobile development community. Later.
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I'd be happy to do some low-level troubleshooting with you. That's a strange piece of hardware to fail, one that isn't very common. I think there might be something else going on.
ryanbg said:
I'd be happy to do some low-level troubleshooting with you. That's a strange piece of hardware to fail, one that isn't very common. I think there might be something else going on.
Click to expand...
Click to collapse
Nice.
Sent from my SM-N920V using XDA-Developers mobile app
ryanbg said:
I'd be happy to do some low-level troubleshooting with you. That's a strange piece of hardware to fail, one that isn't very common. I think there might be something else going on.
Click to expand...
Click to collapse
Ok. I reset it back to the condition it was when I got it. I odin'd the ANI1 modem and the ANJ5 stock restore. I don't know what else to do.
I don't have the new phone yet. Probably tomorrow evening or Monday. If I can fix it and don't decide to cancel TMo I could sell it. It shows a little wear around the USB port but other than that it's totally scratch free. It was always in an Otterbox case.
But I'd love to keep using it.
Sent from my SCH-I535 using Tapatalk
stueycaster said:
Ok. I reset it back to the condition it was when I got it. I odin'd the ANI1 modem and the ANJ5 stock restore. I don't know what else to do.
I don't have the new phone yet. Probably tomorrow evening or Monday. If I can fix it and don't decide to cancel TMo I could sell it. It shows a little wear around the USB port but other than that it's totally scratch free. It was always in an Otterbox case.
But I'd love to keep using it.
Sent from my SCH-I535 using Tapatalk
Click to expand...
Click to collapse
Just flash the full PBA1 tar first. Don't flash different bits and pieces, that could cause issues here.. Here's the link: Download
ryanbg said:
Just flash the full PBA1 tar first. Don't flash different bits and pieces, that could cause issues here.. Here's the link: Download
Click to expand...
Click to collapse
Isn't that going to overwrite the Dev Ed bootloader? I guess that's ok though because it's useless as a Developer Edition anyway right? And then I can do the unlock procedure.
It failed. It wants me to do the Verizon Software Repair Assistant. It probably failed because of the hardware issue right?
Update: On the second try it flashed and finished booting up. There were only 22 apps to optimize. Wifi still doesn't work. It did lose developer mode.
stueycaster said:
It failed. It wants me to do the Verizon Software Repair Assistant. It probably failed because of the hardware issue right?
Update: On the second try it flashed and finished booting up. There were only 22 apps to optimize. Wifi still doesn't work. It did lose developer mode.
Click to expand...
Click to collapse
We'll get DE back after you are stable. Uninstall Verizon Software Repair Assistant and Kies if you have it. To me, it looks like a USB/Driver/Software conflict going on preventing a successful flash. Try a different computer, and a different USB cable. Something is interrupting the write process.
I don't have access to another computer. Sometimes this computer does act up. That's M$ and their upgrade to W10 for you. Maybe after a fresh reboot?
I don't have the other stuff.
Update: Maybe I can borrow a computer. I don't know when though. I'll look into it.
stueycaster said:
I don't have access to another computer. Sometimes this computer does act up. That's M$ and their upgrade to W10 for you. Maybe after a fresh reboot?
I don't have the other stuff.
Update: Maybe I can borrow a computer. I don't know when though. I'll look into it.
Click to expand...
Click to collapse
That happened to me and I flashed back to stock full restore locked bootloader and that worked for me. My phone ended up craping out on me a couple weeks later< first i got a "failed to boot MMC read error" then when i tried to boot it, it as completely dead.
Dark_Plasma said:
That happened to me and I flashed back to stock full restore locked bootloader and that worked for me. My phone ended up craping out on me a couple weeks later< first i got a "failed to boot MMC read error" then when i tried to boot it, it as completely dead.
Click to expand...
Click to collapse
I flashed a ton of stuff through Odin and TWRP both. Everything seemed to flash correctly with the same result every time. Wifi wouldn't work. I can't help but think it's hardware. I think it baked this jumper wire that's right between the battery and the Wifi til it broke. Too many times heating it up by optimizing apps.
Sent from my SCH-I535 using Tapatalk
stueycaster said:
I flashed a ton of stuff through Odin and TWRP both. Everything seemed to flash correctly with the same result every time. Wifi wouldn't work. I can't help but think it's hardware. I think it baked this jumper wire that's right between the battery and the Wifi til it broke. Too many times heating it up by optimizing apps.
Sent from my SCH-I535 using Tapatalk
Click to expand...
Click to collapse
Sorry to hear that....hoped you could revive it. For sure these things get blistering hot! I've been flashing like crazy this past week thinking my phone is cookin! So I know what your saying could be the culprit. Still hoping you find a way!
Sent from my SM-N920V using XDA-Developers mobile app