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Have seen several questions about how to get one of these codes so thought I'd share an easy method...
http://support.microsoft.com/contactus/cu_sc_selector_chat?ws=support#
Click general. Tell them you are setting up windows phone 7 and it required an activation.
they asked for my name, phone number, and manufacturer of phone (HTC)
within a minute I had my code
Hope it helps
i went that link and found no "general".... geehh, wanted to activate wp today, but g2g sleep
maybe sum1 can pm me an activation code ?
By 'General' do you mean:
Product Sales, General Inquiries and Genuine Advantage Questions
Have non-technical questions or concerns that your product may be counterfeit or not genuine? Get live, real-time answers to your needs quickly by chatting online with a Microsoft representative.
I visit there, chat with the supporter... And he told me to call my local supporter.
I said I called but they couldn't provide me an activation code so I contact US.
He told me to call the activation center and didn't give me any code :|
Sorry for my poor Eng
I try the 2nd time and I got an activation code And it works like a charm!!!
yyyyyyeeeeeeeeeeeaaaaaaaaaaaaaaa there is no general section...I m in the usa...live right next to Microsoft...literally
I can confirm this works. I'm based in the UK - gave them name, uk number and said HTC 7 and they gave me a code no problems.
really working, i got activation too.
candytripn said:
Have seen several questions about how to get one of these codes so thought I'd share an easy method...
http://support.microsoft.com/contactus/cu_sc_selector_chat?ws=support#
Click general. Tell them you are setting up windows phone 7 and it required an activation.
they asked for my name, phone number, and manufacturer of phone (HTC)
within a minute I had my code
Hope it helps
Click to expand...
Click to collapse
Worked like a charm!!!
Still yet to test the code but i received an activation code within three minutes.
WHat section are people selecting. Can't see general. Says "Chat not available" on most of em :/
Cant see "Product Sales, General Inquiries and Genuine Advantage Questions" either and I've selected US as my location
EDIT: ok, can now. Stupid noscript in firefox
worked for me too from germany. just chose United states as location and got it.
hmm.. could you get me one? I tried but I can't seem to get in.
Please
tried chatting and they told me to call support
I tried chatting with general chat, as the instructions said, and they told me to call the technical support 800 number right away rather than giving me an activation code. I think they've caught on to this. :-(
Dammit, even though I selected united states as my location the agent said I was from the UK so I needed to give them a call
Worked for me now...after trying 6 or 7 times..
I don't understand why some of them are lying and saying that they dont have the tools to do it and that I have to call the support instead.
works like a charm!
had to give the support agent following informations: full name (real), phone number (my number), brand of phone (htc), no live id, no imei, no specific model name
had to wait a couple of minutes while she generated my key and got it!
Worked for me!
This is easier than I thought. I got an activation code within 5 minutes with the first rep. Thanks!
Thuggie said:
Worked for me now...after trying 6 or 7 times..
I don't understand why some of them are lying and saying that they dont have the tools to do it and that I have to call the support instead.
Click to expand...
Click to collapse
What did you tell them? I tried twice already. Even used an anonymous US proxy, cause the first time they detected that I'm from Russia and told me to call local Support. Anyway, both reps insisted on me calling a 1-800 number...
I used an anon USA proxy and they gave me a code. Woo!
heretic said:
What did you tell them? I tried twice already. Even used an anonymous US proxy, cause the first time they detected that I'm from Russia and told me to call local Support. Anyway, both reps insisted on me calling a 1-800 number...
Click to expand...
Click to collapse
Just try again and again
The last person didnt say anything about me having an norwegian IP. she just asked for my name and phone number and then generated the key for me.
Worked! first time...used us portal (Dutch was closed...)
Hi,
This procedure is proven to be working. Tested in Belgium, The Neteherlands, France and Spain. Received word from colleagues in Italy and Swiss with a positive result.
A. Required information
Make sure to have this information with you before you call
- Windows Live ID
- Your last name
- IMEI number (enter *#06# using the dial pad)
- Knowledge of the English language
- Something to write down your activation key or your HD2 when you use another phone to call them
B. Procedure
Do NOT call the Microsoft Service center during business hours
The "trick" is to call your support center on sunday or after business hours. I think you have best chanse on Sunday around 15:00 hours. (time zone differense). I tried talking to our local MS Service center but they could not help. Probably they have a complete list of HTC IMEI numbers.
- Go to this website h p://www.microsoft.com/worldwide/region.aspx?region=Europe select your country and call the number indicated.
- The menu will "tell" you that the offices are closed and you have to call back later for support in your own language.
- Do not hang up!
- After a couple of seconds you will be notified it is possible to get support in English
- Wait until the voice start telling you the options
- Press "0" (0 is WP7 support for most EU countries, verified in BE, NL, FR, DK)
- Make the next best choise and wait for the operator
- Follow the operator's instructions
(they probably ask your name and if they may address you with your first name)
- Tell them you are asked for an activation key (maybe lie a little - 'is it something I have to buy?' )
- DO NOT LIE ABOUT YOUR PERSONAL INFO, NETWORK PROVIDER AND IMEI NR.
- Give all the info required
- Wait untill the operator gets back to you, be patiënt, they are putting your info in an database
- Write down the Activation Key
- Write down the reference number. In case you made a type you need this
- Be very grateful
Do not give your IMIE number as it will not match the HD7. They will block the number if you have given for your HD2. You have been Warned.....
Do you not realise that Microsoft have been reading these threads. Get your key quick, as you lot have blown it for everybody else..
I understand, however you should no worry that much.
I can tell you for a fact that MS already knows this for weeks.
As already discussed in other posts, they are happy to give you the activation key (free publicity) as long you do not ask an EU service center. They are bounded to EU regulations and may not give you the key.
If you call directly to an US service center with an hidden phone number they also will provide you the key. However your country has to match the IMEI country code you are requesting activation. And you need to prove that.
When you are transfered from your local service center to the global service center they have enough information to provide you the key.
I suggest you read up the previous threads first. Also good to know is that EU citizen are protected by the privacy law. For example when your modded Xbox 360 gets banned from live, you can just ask them to reactivate it and they will do so.
The big Athiest said:
Do not give your IMIE number as it will not match the HD7. They will block the number if you have given for your HD2. You have been Warned.....
Do you not realise that Microsoft have been reading these threads. Get your key quick, as you lot have blown it for everybody else..
Click to expand...
Click to collapse
Hahahaha!!! LOL
Microsoft shot Kennedy, faked the moon landings and masterminded 9/11. "The Men" in black suits are outside your door right now and "They're coming to take you away! ha ha!"
Anyway, back OT, when I rang I was asked for my full name and Live ID, and then asked "Is it a HTC phone sir?" I said yes, he put me on hold for a bit and then came back with a code which he read out and also emailed me.
I think this will vary from CS member to CS member, but I don't believe that they have a regularly updated database of IMEI numbers that corresponds to every manufactured legitimate WP7 device out there. If you do get someone ask that, I reckon they're probably just doing it because they were told to, in the hope that it would scare off a few people.
Obviously conjecture, but I just find the IMEI thing a bit too much to believe.
I don't think MS is keeping a database with all the imei numbers. It's not their task to verify such things. Sure, they can check it up if they want to, requiring them to contact a third party, but why should they do it? I don't think Customer Service have the rights to do so, not without a legal notice. We are enthusiastic WP7 users, we don't commit any crime. Eventually the HD2 will become old and we have to buy new phones anyway and since we've already got used to WP7, we might as well go for it again.
If somebody managed to port WP7 to android devices, then a whole lotta users can get used to WP7, and even get an activation code from MS. Isn't that what they want? I'd say, it's a treat for commited users.
Hi, I tried getting an activation code in any way but microsoft won't give me...does anybody know if there's a key generator or something coming out?
nadi15 said:
Hi, I tried getting an activation code in any way but microsoft won't give me...does anybody know if there's a key generator or something coming out?
Click to expand...
Click to collapse
No, that was a rumor started by somebody who has been banned multiple times because hes a scammer. (afaik).
What do M$ say to you when you ring them?
If they say to ask your carrier just say that you've been on phone to them multiple times and they keep sending you to M$, others have said that and got key.
First time they asked for an IMEI number. the second time, then they asked for a phone number and when I gave them mine, they told me to contact M$ in my country...
and these calls cost A LOT for me...
Just send them an email and they will give it to you
Thuggie said:
Just send them an email and they will give it to you
Click to expand...
Click to collapse
really? can you please tell me where did you sent it to and what kind of story did you tell them? if it's not too much
nadi15 said:
really? can you please tell me where did you sent it to and what kind of story did you tell them? if it's not too much
Click to expand...
Click to collapse
[email protected]
"Hi,
I need a WP7 activation key to get live services working on my HD7"
And then they asked for my name and phone number..that's it
chat, email, calls....none of them worked for me. tried about 20 times with different ppl, methods, emails, story, etc.
gave up and bought a samsung focus. =]
bnlf said:
chat, email, calls....none of them worked for me. tried about 20 times with different ppl, methods, emails, story, etc.
gave up and bought a samsung focus. =]
Click to expand...
Click to collapse
I could have helped you out in getting a key lol
m4a1a2 said:
I could have helped you out in getting a key lol
Click to expand...
Click to collapse
I'm going to try the email 1st if that doesn't work I may need your help.
scottzman said:
I'm going to try the email 1st if that doesn't work I may need your help.
Click to expand...
Click to collapse
Try e-mail to M$.You will be shock by them. has has has. see my signature.I got it through e-mail.
Good luck.
nadi15 said:
First time they asked for an IMEI number. the second time, then they asked for a phone number and when I gave them mine, they told me to contact M$ in my country...
and these calls cost A LOT for me...
Click to expand...
Click to collapse
If you can't call them in your own country call the US support through skype - it's free. A code generator would be warez, and therefor not allowed on xda. Microsoft made a release vaguely saying that they don't really care and will continue giving away free codes.
Tried e-mail 3 times with 3 different e-mails. they didn't gave me a code. I guess I'm out of luck or just stupid...
I sent another email now without making up lots of stories and now they want my phone number, device, and name. What should i answer?(I told them I have hd7)
Its Easy
Hi Guys,
I did my HD2 yesterday and have another one to do once i get another class 6 memory card. I telephoned the German MS support number and after explaining that i was english and couldnt reach the english support number (so could she speak english?) explained that both myself and my girlfriend have just bought HD7's, the damn things wouldnt work without a key for live services and that the sales assistant mentioned nothing of this.
I offered to give both telephone numbers and asked if the one key code would work for both, she replied that she didnt need any telephone details from me as it doesnt matter and that she would have to give me 2 codes as one wouldnt work for both units. she then asked me for my name (i told her my name was fred something or other) and she then asked for an email address (i gave a fresh one i made for the pourpose without my details) A couple of minutes later she had generated both keys and gave them to me over the telephone.
She was really nice and well mannered and the whole thing was a breeze.
Really guys believe me when i say M$ do not give a damn about what handset you have. Its not like they are losing anything by giving out the keys, if anything they are creating potential marketplace shoppers.
I have an HD7 also and upon comparison the only difference i can see is camera quality, the function and feel is identical.
Best of luck to all those still trying,
Creamy
you must be silly if you don't try the skype method and give up!!
- uses your wifi or 3g internet (so its practically free)
- calls are very clear (even clearer than a normal mobile call)
- masks your location (support guy only ask me if canada or us)
- no queue time
- call completed in less than 5 minutes
i called at CST 9am and only tried once
they did not ask for my phone number or imei, just full name and live id
writing down the 25 digit code can be a pain in the arse though if the support guy has a foreign accent (no racism intended), you will need to make sure you wrote it down correctly by repeating back to him, then thank him nicely and disconnect from Skype, enjoy your HD 7 phone
*HTC has a lot of free useful apps in the marketplace, I would suggest grabbing them asap after activation
i try chat chat service..they keep telling me contact HTC or sales office..i try few time even the proxy..finally..i get my code via the online email support @ microsoft website~~no nd phone number either ..wat i said is jus
"QUESTIONS OR COMMENTS
Message: Hi..can i request a new activation code for my HTC HD7?
thankz a lot.."
then the jus give me the code like tat~~waste a lot of time on the online chat~
nadi15 said:
I sent another email now without making up lots of stories and now they want my phone number, device, and name. What should i answer?(I told them I have hd7)
Click to expand...
Click to collapse
Thats pretty much standard. I didn't lie to them. I gave them my name, email address and telephone number.
so should I give her my real name and phone and country even thought its not a US or UK number??
EDIT:done that...I hope i didnt make a mistake by telling her that i'm not from the us and my real phone number...
I contacted ms and they quickly reply with this:
Dear Customer,
Thank you for contacting us. Kindly be advised that we will need you to send us the following information:
Name:
Phone Number:
Telephone Model:
Country:
I replyed with my details and im now waiting for a reply
for the ppl that have already received there activation key, how long did this process take?
Thuggie said:
[email protected]
"Hi,
I need a WP7 activation key to get live services working on my HD7"
And then they asked for my name and phone number..that's it
Click to expand...
Click to collapse
This was the reply i've got:
Dear Customer,
Thank you for contacting Microsoft regarding your issue.
Kindly be advised that you have reached Microsoft Customer Support for the Middle East. Kindly contact the Microsoft Support in your country by visiting the below link and select your country:
Is there anyone willing to help some of us with HD2 that want to use WP7 but cannot get the activation code since of various reasons.
So I'm kindly asking anyone to provide openly activation key(s) here and then it is up to the user (us) to decide if we want to take the risk and use it (since it will be used many times obviously).
Thank you all!
i don't see why anyone would take the trouble to do that when it's so easy to get a code from microsoft.
South East Europe is having problems doing that. Anyway, it is a courtesy call, please help by providing activation code here
thelooti said:
South East Europe is having problems doing that. Anyway, it is a courtesy call, please help by providing activation code here
Click to expand...
Click to collapse
Hi there, i don't think that giving here activation codes will really work, because the code is generated using some credentials like your phone number name and e-mail or a mix of them.
Why don't you try the microsoft support chat ? i got mine in like 10 minutes or so.
thelooti said:
South East Europe is having problems doing that. Anyway, it is a courtesy call, please help by providing activation code here
Click to expand...
Click to collapse
i have a hard time believing that, since the call centers are set up to service customers internationally. just make sure you don't call your local microsoft helpline, they prolly won't be able to help you.
Whatever MS may think about HD2 owners activating WP7, I very much doubt that they would tolerate these boards being used as a market for activation codes.
If nothing else, if an HD2 owner calls MS for an activation code they get some marketing data, assuming the caller leaves reasonably accurate details.
I suspect the Mods would get there first anyway - they seem (quite correctly) to take a firm line on anyone posting codes.
thelooti said:
Is there anyone willing to help some of us with HD2 that want to use WP7 but cannot get the activation code since of various reasons.
So I'm kindly asking anyone to provide openly activation key(s) here and then it is up to the user (us) to decide if we want to take the risk and use it (since it will be used many times obviously).
Thank you all!
Click to expand...
Click to collapse
You are not allowed to post such things in this community, please remember and get your own. You can call 'em, send an e-mail or get a key by chatting with them.
If you want a key you have to spend time for it
Nothing's for free in life ^^
Get behind a US IP address (proxy/VPN) and get on MS chat. You'll have a code in 5 minutes if you follow the "Activation by chat (with proof)" thread, I posted my results in there.
Come on, guys... life is not as difficult as you might think sometimes.
I currently live in Eastern Europe, too - but by mistake, I sent an e-mail to the South-African support of Microsoft, with all the data they usually ask for. One day later, I got my activation code.
Just be gentle, they will help you, whatever solution you will select.
Please note that the posting of WP7 activation codes is STRICTLY against XDA rules.
if you can't even make a skype (free) call, you should retire from the internet.
thelooti said:
Is there anyone willing to help some of us with HD2 that want to use WP7 but cannot get the activation code since of various reasons.
So I'm kindly asking anyone to provide openly activation key(s) here and then it is up to the user (us) to decide if we want to take the risk and use it (since it will be used many times obviously).
Thank you all!
Click to expand...
Click to collapse
NO!, once you use a code more then 3 times, all they disactiviate it, Meaning what?
all 3 phones that use the same code will not have MS services anymore.
So no that's a bad idea...Get your own code.
it's not that hard theres many threads showing different ways you can get it jees.
It's hard to get the code from M$.Make a story with noob question and ask them to help you.They will help you for sure.
For me:
I got the code via e-mail through the step below:
-I use e-mail account and choose my country as location.
-Make a story with noob question and ask them to help.
-Provide them with true information. Name,Phone Number,E-mail address.
-Got the Activation code.My phone is activated and So far so good.
I think they[M$] don't care where ever you use your phone or where ever you live.
Just in case you ask me.Here is the link that I contacted Microsoft for the code.
https://support.microsoft.com/conta...=sw;en;1539&ws=corpinfo&ws=support&ws=support
Help needed ,I need activation code for live id,I called ms and they want a photo of my phone typing my email id on it.total crap,newsy I'm from Singapore.can anyone out there help me out.
dont call just go online n do it via chat lie ur way thru
thats how i did it....
I even mailed them. If you mail them, include this: you live abroad somebody brought it over for you. There is no Microsoft store or phone store anywhere close. You lost your activation code because dogs ripped box apart.
Its so cliché that they can't ignore it. Worked for me, twice.
Umm i Just Called Microsoft and all they asked for was my name my email and my phone number ....and they gave me a activation code no prob.......i live in the u.s idk if they got different policy's
Activating today via chat live US. asking my name, phone number, email, and my device. I'm from Indonesia and they generate activating code to me
thanks man the us chat worked.thanks peeps.luv ya ppl,
if at first you dont succeed, lie and moan, and keep lying and moaning until you get what you want
Seriously, use chat, play dumb, use none technical words like " i got this strange message, something about activator? or something, anyhow i cant use my email, can you help?"