Have seen several questions about how to get one of these codes so thought I'd share an easy method...
http://support.microsoft.com/contactus/cu_sc_selector_chat?ws=support#
Click general. Tell them you are setting up windows phone 7 and it required an activation.
they asked for my name, phone number, and manufacturer of phone (HTC)
within a minute I had my code
Hope it helps
i went that link and found no "general".... geehh, wanted to activate wp today, but g2g sleep
maybe sum1 can pm me an activation code ?
By 'General' do you mean:
Product Sales, General Inquiries and Genuine Advantage Questions
Have non-technical questions or concerns that your product may be counterfeit or not genuine? Get live, real-time answers to your needs quickly by chatting online with a Microsoft representative.
I visit there, chat with the supporter... And he told me to call my local supporter.
I said I called but they couldn't provide me an activation code so I contact US.
He told me to call the activation center and didn't give me any code :|
Sorry for my poor Eng
I try the 2nd time and I got an activation code And it works like a charm!!!
yyyyyyeeeeeeeeeeeaaaaaaaaaaaaaaa there is no general section...I m in the usa...live right next to Microsoft...literally
I can confirm this works. I'm based in the UK - gave them name, uk number and said HTC 7 and they gave me a code no problems.
really working, i got activation too.
candytripn said:
Have seen several questions about how to get one of these codes so thought I'd share an easy method...
http://support.microsoft.com/contactus/cu_sc_selector_chat?ws=support#
Click general. Tell them you are setting up windows phone 7 and it required an activation.
they asked for my name, phone number, and manufacturer of phone (HTC)
within a minute I had my code
Hope it helps
Click to expand...
Click to collapse
Worked like a charm!!!
Still yet to test the code but i received an activation code within three minutes.
WHat section are people selecting. Can't see general. Says "Chat not available" on most of em :/
Cant see "Product Sales, General Inquiries and Genuine Advantage Questions" either and I've selected US as my location
EDIT: ok, can now. Stupid noscript in firefox
worked for me too from germany. just chose United states as location and got it.
hmm.. could you get me one? I tried but I can't seem to get in.
Please
tried chatting and they told me to call support
I tried chatting with general chat, as the instructions said, and they told me to call the technical support 800 number right away rather than giving me an activation code. I think they've caught on to this. :-(
Dammit, even though I selected united states as my location the agent said I was from the UK so I needed to give them a call
Worked for me now...after trying 6 or 7 times..
I don't understand why some of them are lying and saying that they dont have the tools to do it and that I have to call the support instead.
works like a charm!
had to give the support agent following informations: full name (real), phone number (my number), brand of phone (htc), no live id, no imei, no specific model name
had to wait a couple of minutes while she generated my key and got it!
Worked for me!
This is easier than I thought. I got an activation code within 5 minutes with the first rep. Thanks!
Thuggie said:
Worked for me now...after trying 6 or 7 times..
I don't understand why some of them are lying and saying that they dont have the tools to do it and that I have to call the support instead.
Click to expand...
Click to collapse
What did you tell them? I tried twice already. Even used an anonymous US proxy, cause the first time they detected that I'm from Russia and told me to call local Support. Anyway, both reps insisted on me calling a 1-800 number...
I used an anon USA proxy and they gave me a code. Woo!
heretic said:
What did you tell them? I tried twice already. Even used an anonymous US proxy, cause the first time they detected that I'm from Russia and told me to call local Support. Anyway, both reps insisted on me calling a 1-800 number...
Click to expand...
Click to collapse
Just try again and again
The last person didnt say anything about me having an norwegian IP. she just asked for my name and phone number and then generated the key for me.
Worked! first time...used us portal (Dutch was closed...)
Related
Latest update:
AM, 17/01/2011
Okay, up to this moment we have first few reports rergarding:
1. In the UK, M$ may ask users to provide IMEI but we are not 100% sure if they will generate Activation code or not to HD2's IMEI (some people provided HD2's IMEI but it was still accepted).
2. If you aren't lucky enough, M$ will require you to ring HTC or your network operator first, as they said that they do not issue Activation code any more.
The conclusion about microsoft's policy on HD2 is still unclear.
Click to expand...
Click to collapse
@16:00pm today, 15/01/2011; I rang to M$ support call centre in the UK and asked for a Window Phone 7 Activation Code. These are the outlines of my experience:
1/ The operator asked me for my Full name, Email address and Home Address to register to the system.
2/ He asked me about my Phone Manufacturer and Phone Model
(Is that a HTC HD7 sir?. Yes, that is)
Click to expand...
Click to collapse
3/ He asked me about the Serial Number of my phone.
as my phone is actually a HTC HD2, so I didn't give him my phone's serial number. Instead, I made up a story why I haven't got that HD7's serial number with me at the moment
Click to expand...
Click to collapse
.
This is your choice. You can make up a story or you can be honest with M$. Don't judge other people's decisions in here
4/ He said I should have it, but in this case, he will try to generate that Activation Code for me
5/ After waiting for 5 minutes, he was back with the code and he said I should keep this code very safe as this is an unique code for each customer. He also gave me a Reference Number in case I lose my Activation Code, I could ring them this the Reference Number and someone will take the code back for me.
6/ The operator was very polite and all the process was in very pleasant atmosphere.
Conclusion:
People are still disputing if it is legally right or not to get an WP7's activation code from M$ to use for HD2 phone. That is your decision. I'm not having any responsibility for anything happens to you.
I heard that some operator might be very flexible to generate you a code, some others might ask for more specific information about your phone (e.g, my case). I'm not 100% sure if their is an official action from M$ to against this or not. SO do it with your own risk!
Just do it like I did and tell them you don't know what phone model it is, but when you try to download something it asks for a code.
in short, act like a stupid kid, they usually won't deal with you very long.
EDIT:
and you don't need to give them correct information, I gave them information that traces back to a bakery or something, only my live account, which is bogus.
I created a hotmail account with region set to english, then called microsoft support uk and told them I had recently bought an HD7 and it keeps prompting me for some kind of activation thing. Pretend you dont know what youre talking about.
She asked me for my first and last name, phonenumber and email adress. I just gave her my real name, and real phonenumber. Now the thing is, I'm dutch. So I told her its a dutch number, which was no problem to her. Gave her my valid dutch number. Then gave her my hotmail account. She never asked for my adress or serial number.
She then immediatly gave me my activation code, thanks
It was worth a call to england I can tell you, didnt have to wait long either.
What phone number did you use I tried the 0844 just to be told its shut
Thanks
(sent from my Hd27 )
Hallo @all, sorry for that pherhaps Stupid Question but may I say that I have a HTC Mozart (because I have) to get an Activation Code for my HD2? Thank you in advice for your answer ...
Sorry for may bad English and have a nice Day ....
regificus said:
Hallo @all, sorry for that pherhaps Stupid Question but may I say that I have a HTC Mozart (because I have) to get an Activation Code for my HD2? Thank you in advice for your answer ...
Sorry for may bad English and have a nice Day ....
Click to expand...
Click to collapse
As they don't really care about the model we are using when requesting a Activation code, so I assume that it's is ok to register your Mozart with them, and get the activation code to use on HD2.
However, a situation may occur: If you use Mozart and HD2 at the same time, with the same code, the Live system could recognise these unreasonable accesses and block both of them. This is just an assuming, but who knows?
Just called to US Microsoft Support from Poland using Skype, and within about 5 minutes (including waiting to get connected with real person) i got my activation code. I just said, that i got second-hand HD7 and can't get it to work with Live Services ;>
I was asked only for my name, second name, email adress and phone number (and i gave my polish number here, no problems at all). Everything is working now ;>
Does this mean that WP7 looks down eventually? If you don't have activation code?
Come on Look closely at the box of your beloved HD2. You will see the "Windows Phone" logo on it. I guess that's exactly the OS we are all using right now with the phone )))
bet they think theres been some sort of technology leap and all of a sudden people are stupid, if i was at ms id be thinking "why would they have a hd7 if they where dumb with technology, they would have some crappy symbian phone which is easy to work"
if a new release or update from cotulla s released do we need another activation code or it is specified to the email account
hoss_n2 said:
if a new release or update from coyulla s released does we need another activation code or it is specyfied to the email account
Click to expand...
Click to collapse
The activation code is linked to the email account so as long as you use that again then it should be fine.
Mark.
Same here. Called MS USA using mig33, got a very nice operator, she only asked for first and last name, e-mail and phone no. I have to wait for about 3 minutes then she give me the code
Marketplace is fully working now. Already downloaded 12 apps as I'm writing this ;D
Much thanks for the DFT!
I just called MS in the US. They asked for name, email and phone (just made those up) and was immediately given code. I use another email account, which perfectly worked with the activation code. So the activation code does not seem to be linked to the email provided with the call (as that one I did not use)
yeah im pretty sure they ask for your name so they know what name to call you when they talk to you, the email in case they have to email you the code or any extra info and a number in case they have to call you back in case the call gets disconnected...
Question guys.
i seen posts that you can use the code ever 30 days, so does that mean you have to put in the code again in 30 days? or what?
pyrorob said:
yeah im pretty sure they ask for your name so they know what name to call you when they talk to you, the email in case they have to email you the code or any extra info and a number in case they have to call you back in case the call gets disconnected...
Click to expand...
Click to collapse
They ask the email so they can email you the code (i got them to do that different email to my live account too btw)
Your phone number so they can call back later to check that everything worked well and you dont need anymore help, and also to ask how you rated their service.
I think its just very good customer service on their part. I was very impressed!
I was asked for name, phone number and email. Got the code straight away. Next phone might be a WP7 anyway so no need to tell porkies :/
Hi everyone, I just wanted to tell you my story.
Since zune and windows phone 7 are actually the same department i called the zune support number and was able to talk to someone immediately.
1-877-GET-ZUNE (1-877-438-9863)
TTY (hearing impaired): 1-800-801-1189
Hours of operation:
6:00 a.m. -- 10:00 p.m. PST
I talked to one of the reps who was very nice and he knew exactly what i was talking about when i asked for the activation code. He asked for my name, phone number, email address and I gave him my real info.
But then he asked for an IMEI number... I didnt want to give it to him because i thought they might not help if they found that it was invalid for an HD7.
anyways he insisted so i decided to be honest and i gave him the IMEI from behind my battery on my HD2. After a few minutes he gave me an activation code!
No need to lie!
This is actually the second time i've gotten one too as i lost the first one i got haha.
Depends on the operator, I said that I needed the activation code for my phone running WP7.
She was aware about this and told me that she would need my name phone number and email (but never asked on any information regarding the phone). I agreed but she actually forget to ask me my email. She gave me my activation code few seconds later.
THIS IS A COMMUNITY POST
In this thread my aim is for everyone to submit their experience of getting their activation code for the WM7 port to HD2, this helps noobs and inexperienced users find it easier to get a code. Hopefully by some time we will have a good idea of the procedures of who to call and from what country it would work for.
THIS PROCEDURE WORKS FOR - UK/MEXICO[CONFIRMED].
Helpdesk location : USA
call method : SKYPE
call number : +18006427676
call charge rate via skype : FREE
call duration : 15 mins
process:
dial >
"technical support"(type of query) >
"personal"(type of user) >
"i don't know"(type of product) >
hold >
state your FULL NAME >
state your TELEPHONE NUMBER(i used my UK LANDLINE and they never said anything so it works fine, format for uk "+44..xxxxxxxxx etc.")
state your E-MAIL >
briefly have a story - try using these phrases
- "my hd7 says it needs an activation code"
- "my windows phone 7 is telling me i need a 25 digit number"
- "brother sent me it as gift"
- "sister sent me it as a present"
- "i got this windows phone imported from usa"
>
you will be told to hold the line while the worker generates you a code >
they will give you the code to either type in your phone or to write down >
WELL DONE.
did this before u posted it and it worked, btw im from México
Hi.
Thanks for this. I called twice. First time, the lady was reluctant to help me and continued on insisting that I call MS UK!! I said "Whatever!" and hung up!!
I then called again and got through to a guy who was excellent. Gave him my details and told me to hold on. I too gave "A" UK landline number and he didnt say much. He then came back with an activation code....and it worked!!
Thank you!!!
YauMannn said:
THIS IS A COMMUNITY POST
In this thread my aim is for everyone to submit their experience of getting their activation code for the WM7 port to HD2, this helps noobs and inexperienced users find it easier to get a code. Hopefully by some time we will have a good idea of the procedures of who to call and from what country it would work for.
UK Procedure.
Helpdesk location : USA
call method : SKYPE
call number : +18006427676
call charge rate via skype : FREE
call duration : 15 mins
process:
dial >
"technical support"(type of query) >
"personal"(type of user) >
"i don't know"(type of product) >
hold >
state your FULL NAME >
state your TELEPHONE NUMBER(i used my UK LANDLINE and they never said anything so it works fine, format for uk "+44..xxxxxxxxx etc.")
state your E-MAIL >
briefly have a story - try using these phrases
- "my hd7 says it needs an activation code"
- "my windows phone 7 is telling me i need a 25 digit number"
- "brother sent me it as gift"
- "sister sent me it as a present"
- "i got this windows phone imported from usa"
>
you will be told to hold the line while the worker generates you a code >
they will give you the code to either type in your phone or to write down >
WELL DONE.
Click to expand...
Click to collapse
That approach didn't work for me. You want them to think youre a n00b. I said that I was glad to finally speak to somebody because I didn't knew what choiches I had to make to have actually somebody on the phone. After that I told the good fellow that I configured my email account (live, hotmail etc) and that it's needed to be activated. I said that there where 5 bars, and that I found it rather weird beacause I didn't new If they want an andress, name etc. Then the men laught and sais, no It's needed a 25 diget code, and every bar you can enter 5 of those. I played dumb and I said I called my provider, and they said I needed to call HTC, wich told me to call microsoft. The guy laughs again and he only asked for my name and my telephone number.
What I want to say is...make It like you didn't knew what hit you, make them laugh. The will not be suspicious!!
Greetz
shadow480 said:
did this before u posted it and it worked, btw im from México
Click to expand...
Click to collapse
good to hear, i will add mexico to the list of countries that microsoft usa accept and give out codes to
rumz82 said:
Thank you!!!
Click to expand...
Click to collapse
you are welcome!
@Fabian1985 yeah well sounds stupid but i didn't want my scottish accent playing the wrong cards so i dumbed down my words and spoke weird
it kinda aided the process!!
I have a product key for the windows live activation for Windows Phone 7. I don't know if its a one account use or not, I can hand it out if you'd like..
I've had to use it more than once so I'm pretty sure it's not a one use product code.
It was easy for me to get the code since I live in the US, so if you wanna give it a try let me know
Ill give a code try, called UK & US m$ 20 times today with no results
YauMannn said:
you are welcome!
@Fabian1985 yeah well sounds stupid but i didn't want my scottish accent playing the wrong cards so i dumbed down my words and spoke weird
it kinda aided the process!!
Click to expand...
Click to collapse
ROFL! Awesome
braxtynh said:
I have a product key for the windows live activation for Windows Phone 7. I don't know if its a one account use or not, I can hand it out if you'd like..
I've had to use it more than once so I'm pretty sure it's not a one use product code.
It was easy for me to get the code since I live in the US, so if you wanna give it a try let me know
Click to expand...
Click to collapse
Hello ,I live in holland and I would give it a try.
Please sent it to [email protected]
for now thanks
may i have to code as well, please email to [email protected]
did this...called with magic jack..............done, working live services, marketplace downloads
name, phone no, email id :taken
elvis3 said:
Hello ,I live in holland and I would give it a try.
Please sent it to [email protected]
for now thanks
Click to expand...
Click to collapse
can you send it to me at [email protected] thx
these guides are awesome since Microsoft has no Internet access so far in their companies and noone of MS knows about this forums...
No luck for me, they didn't give me any code, after i gave my phonenumber the asked from where it is, ok ****, from holland told them that i bought this phone in the us when i was on business (-: the only thing the guy gave was the support number of MS in de Netherlands.
Who can give me a code, this was the second try and the second failure.....
Can anyone please get a key for me
sgsdebruijn said:
No luck for me, they didn't give me any code, after i gave my phonenumber the asked from where it is, ok ****, from holland told them that i bought this phone in the us when i was on business (-: the only thing the guy gave was the support number of MS in de Netherlands.
Who can give me a code, this was the second try and the second failure.....
Click to expand...
Click to collapse
try again, i gave them my indian mobile number, told them i was calling from india and my brother got me the phone from the US..had no problem whatsoever
PLease PM me for Codes
i have 6 of them .. PLease PM me for details .
Edit :I got few more , almost 8 of them as of 20-01 08:20 am EST time . PM me if you need em .
sgsdebruijn said:
No luck for me, they didn't give me any code, after i gave my phonenumber the asked from where it is, ok ****, from holland told them that i bought this phone in the us when i was on business (-: the only thing the guy gave was the support number of MS in de Netherlands.
Who can give me a code, this was the second try and the second failure.....
Click to expand...
Click to collapse
Why don't you call MS in the Netherlands? I have called MS in germany too!
Tried various MS phone numbers, but no luck:/ anyone have any luck getting a code? If anyone has a spare code
would be very grateful.
Cheers
[email protected]
Hi, I tried getting an activation code in any way but microsoft won't give me...does anybody know if there's a key generator or something coming out?
nadi15 said:
Hi, I tried getting an activation code in any way but microsoft won't give me...does anybody know if there's a key generator or something coming out?
Click to expand...
Click to collapse
No, that was a rumor started by somebody who has been banned multiple times because hes a scammer. (afaik).
What do M$ say to you when you ring them?
If they say to ask your carrier just say that you've been on phone to them multiple times and they keep sending you to M$, others have said that and got key.
First time they asked for an IMEI number. the second time, then they asked for a phone number and when I gave them mine, they told me to contact M$ in my country...
and these calls cost A LOT for me...
Just send them an email and they will give it to you
Thuggie said:
Just send them an email and they will give it to you
Click to expand...
Click to collapse
really? can you please tell me where did you sent it to and what kind of story did you tell them? if it's not too much
nadi15 said:
really? can you please tell me where did you sent it to and what kind of story did you tell them? if it's not too much
Click to expand...
Click to collapse
[email protected]
"Hi,
I need a WP7 activation key to get live services working on my HD7"
And then they asked for my name and phone number..that's it
chat, email, calls....none of them worked for me. tried about 20 times with different ppl, methods, emails, story, etc.
gave up and bought a samsung focus. =]
bnlf said:
chat, email, calls....none of them worked for me. tried about 20 times with different ppl, methods, emails, story, etc.
gave up and bought a samsung focus. =]
Click to expand...
Click to collapse
I could have helped you out in getting a key lol
m4a1a2 said:
I could have helped you out in getting a key lol
Click to expand...
Click to collapse
I'm going to try the email 1st if that doesn't work I may need your help.
scottzman said:
I'm going to try the email 1st if that doesn't work I may need your help.
Click to expand...
Click to collapse
Try e-mail to M$.You will be shock by them. has has has. see my signature.I got it through e-mail.
Good luck.
nadi15 said:
First time they asked for an IMEI number. the second time, then they asked for a phone number and when I gave them mine, they told me to contact M$ in my country...
and these calls cost A LOT for me...
Click to expand...
Click to collapse
If you can't call them in your own country call the US support through skype - it's free. A code generator would be warez, and therefor not allowed on xda. Microsoft made a release vaguely saying that they don't really care and will continue giving away free codes.
Tried e-mail 3 times with 3 different e-mails. they didn't gave me a code. I guess I'm out of luck or just stupid...
I sent another email now without making up lots of stories and now they want my phone number, device, and name. What should i answer?(I told them I have hd7)
Its Easy
Hi Guys,
I did my HD2 yesterday and have another one to do once i get another class 6 memory card. I telephoned the German MS support number and after explaining that i was english and couldnt reach the english support number (so could she speak english?) explained that both myself and my girlfriend have just bought HD7's, the damn things wouldnt work without a key for live services and that the sales assistant mentioned nothing of this.
I offered to give both telephone numbers and asked if the one key code would work for both, she replied that she didnt need any telephone details from me as it doesnt matter and that she would have to give me 2 codes as one wouldnt work for both units. she then asked me for my name (i told her my name was fred something or other) and she then asked for an email address (i gave a fresh one i made for the pourpose without my details) A couple of minutes later she had generated both keys and gave them to me over the telephone.
She was really nice and well mannered and the whole thing was a breeze.
Really guys believe me when i say M$ do not give a damn about what handset you have. Its not like they are losing anything by giving out the keys, if anything they are creating potential marketplace shoppers.
I have an HD7 also and upon comparison the only difference i can see is camera quality, the function and feel is identical.
Best of luck to all those still trying,
Creamy
you must be silly if you don't try the skype method and give up!!
- uses your wifi or 3g internet (so its practically free)
- calls are very clear (even clearer than a normal mobile call)
- masks your location (support guy only ask me if canada or us)
- no queue time
- call completed in less than 5 minutes
i called at CST 9am and only tried once
they did not ask for my phone number or imei, just full name and live id
writing down the 25 digit code can be a pain in the arse though if the support guy has a foreign accent (no racism intended), you will need to make sure you wrote it down correctly by repeating back to him, then thank him nicely and disconnect from Skype, enjoy your HD 7 phone
*HTC has a lot of free useful apps in the marketplace, I would suggest grabbing them asap after activation
i try chat chat service..they keep telling me contact HTC or sales office..i try few time even the proxy..finally..i get my code via the online email support @ microsoft website~~no nd phone number either ..wat i said is jus
"QUESTIONS OR COMMENTS
Message: Hi..can i request a new activation code for my HTC HD7?
thankz a lot.."
then the jus give me the code like tat~~waste a lot of time on the online chat~
nadi15 said:
I sent another email now without making up lots of stories and now they want my phone number, device, and name. What should i answer?(I told them I have hd7)
Click to expand...
Click to collapse
Thats pretty much standard. I didn't lie to them. I gave them my name, email address and telephone number.
so should I give her my real name and phone and country even thought its not a US or UK number??
EDIT:done that...I hope i didnt make a mistake by telling her that i'm not from the us and my real phone number...
I contacted ms and they quickly reply with this:
Dear Customer,
Thank you for contacting us. Kindly be advised that we will need you to send us the following information:
Name:
Phone Number:
Telephone Model:
Country:
I replyed with my details and im now waiting for a reply
for the ppl that have already received there activation key, how long did this process take?
Thuggie said:
[email protected]
"Hi,
I need a WP7 activation key to get live services working on my HD7"
And then they asked for my name and phone number..that's it
Click to expand...
Click to collapse
This was the reply i've got:
Dear Customer,
Thank you for contacting Microsoft regarding your issue.
Kindly be advised that you have reached Microsoft Customer Support for the Middle East. Kindly contact the Microsoft Support in your country by visiting the below link and select your country:
I have tried by phone and e-mail and have had no luck I have been asked every time to provide an IMEI number which obviously I dont have... Not sure what to try next. If someone has a spare one or decided they dont want WP7 on their phone anymore could you post it to me via email? I will provide email if someone would be happy to do it
Hope someone out there can help me soon
Dial *#06# in your dialer. A number should appear - copy down every digit. This is your IMEI number. When they ask for one, read it to them. They'll give you a code. They asked me for my IMEI and my activation code worked perfectly.
Sent from my HTC HD2 using XDA App
thanks
will give it a try thanks
I was asked for my imei number and they came back saying I had a hd2 which is not a wp7 phone and they won't support it.
Sent from my HTC HD2 using XDA App
no luck
tried via chat, but they said same as above I will try via email but dont think its gonna work come on guys read how many people dont like it and going back to android surely one of you can help me out
Other than that means gotta go back to android hopefully not as really like the wp7 interface :S
Thanks anyways
I think you gotta give an HD7 IMEI
I just did a microsoft chat. The first person asked for an IMEI. I just closed the chat. Then did it again to get a different rep. This one only asked for my number, last name, and phone type. He got me an activation code. It all depends on who the rep is. If you get a rep that asks for the IMEI, close and and try for another rep.
futango said:
I just did a microsoft chat. The first person asked for an IMEI. I just closed the chat. Then did it again to get a different rep. This one only asked for my number, last name, and phone type. He got me an activation code. It all depends on who the rep is. If you get a rep that asks for the IMEI, close and and try for another rep.
Click to expand...
Click to collapse
Can you send me the link to the chat page, because i cant find it? Thanks
Follow this thread.
http://forum.xda-developers.com/showthread.php?t=921309
Like I said. If you get a rep that asks for an IMEI just close and try for another. Hopefully you get a rep that doesnt. GL.
Hey well I have been trying and trying and seriously getting nowhere if someone could give it an attempt for me and send it to [email protected] I would be most grateful. Going to give it an attempt again tomo if I dont hear from anyone.
If I don't find a solution guess it'll be back off to android
Same for me unfortunately i couldnt access the chat so if someone could send me a key i would appreciate it a lot
Tried the online chat (US) they just directed me to the UK contact info.. shame.
exact same response I got, sent an email to UK support but asked for IMEI have to wait and see now if they accept my IMEI number we shall see!
How do you get to the chat page? I emailed them (US) but I think chat would be easier, so I went on their website and went to the windows phone 7 consumer support page. It loaded the page but instantly redirected me to the "contact us" page. This page gives no real support, it only says to look for answers on microsofts forums, contact your mobile operator, or your phone manufacturer. Not sure how to chat with an actual microsoft person.
willzrocking said:
Hey well I have been trying and trying and seriously getting nowhere if someone could give it an attempt for me and send it to [email protected] I would be most grateful. Going to give it an attempt again tomo if I dont hear from anyone.
If I don't find a solution guess it'll be back off to android
Click to expand...
Click to collapse
is this some kind of a threat???
chat and email dont work for most UK
you havent tried at all.
lol
lol How could it be a threat There is no one to threaten, its just the choice I have to make if I cant get a key. All I keep getting is being redirected to the contact us page on the UK site where it says to contact HTC or my mobile provider. Like I said I am going to try again tomo since they are shut now all I am asking for is help to obtain one
Also if you mean I have not phoned them that would be true, but the numbers I tried were shut today so gonna try and call them tomorrow
Under the US contact list select general enquirys but unless your in US they are no help
Use my method, though it's kinda evily :
1-[Skip if you're in the U.S] Use anonymitynetwork.com to get a U.S IP .
2- Go to YouTube and look for a video that shows how to upgrade the sd-card of an HD7 (look for "HD7 upgrade slot" ?) .
2-2 He probably won't hide the IMEI (at least I found someone who didn't ) and copy that IMEI.
3- Contact MS Chat and tell them your HD7 is asking for activation code, when they ask for IMEI just give them that one
If you are an honest guy don't do it
I'm not responsible for anything
omit94 said:
Same for me unfortunately i couldnt access the chat so if someone could send me a key i would appreciate it a lot
Click to expand...
Click to collapse
You should call MS Netherlands (the 020 number). I used menu options 2-2-3-2 to get someone who could give me an activation code.
Not using WP7 right now. I miss a good navigation program and a decent divx player.
willzrocking said:
Under the US contact list select general enquirys but unless your in US they are no help
Click to expand...
Click to collapse
its real fun to skype with them, trust me.
MY HD2 WINDOWS MOBILE 7 ACTIVATION EXPERIENCE
My HD2 windows mobile 7 activation experience is very simple .
I called (1800microso) . microsoft Representatives ask me some qustion ,
1. your last name
ans . my surname
2. what product activation you want
ans. windows mobile 7 activation key
3. Mobile brand name
ans. HTC HD7
4. My Mobile number
ans.0092----------
5. my e-mail id
ans. [email protected]
6. which location you live. she asked to me. usa or canada
ans. i told, i lived in usa ( i lived in pakistan)
she said to me, wait few minute.
and she give me activation key
this key has five row, each row have five alphabet
*****
*****
*****
*****
*****
this conversation only 8 minute continued
if you want any help , ask to me
if you think. i am helping you for activation, kindly hit the thanks link
thanks
My experience was very similar. I am from the UK, but spoke with an american representative named "Angel" (she sounded just like Dolly Parton). Angel also asked for my IMEI number. I answered all questions honestly, including saying the device was a hd2. This seemed to cause some confusion, I guess it wasn't on he drop down menu or something, but I explained "I have installed the HD7 software on a HD2, and she just said "ok" and gave me the code.
There's thread about this guys, please don't make any new ones involving how
you got your code.
i can see you don't command fluent english, and you will be surprised that the many who do, don't have the balls to speak up just like you did, and demand to xda that the activation process for wp7 made simpler...
I tried called the Microsoft hotline to request for an activation code and the person replied that he needed a couple of pictures of my phone front and back and a copy of the receipt of purchase. So i asked why did he need it and he told me that there have been a lot of callers requesting for the activation code for their devices when their devices aren't really the windows phone 7 devices,they somehow ported the operating system over to their phones lol
axw820 said:
My experience was very similar. I am from the UK, but spoke with an american representative named "Angel" (she sounded just like Dolly Parton). Angel also asked for my IMEI number. I answered all questions honestly, including saying the device was a hd2. This seemed to cause some confusion, I guess it wasn't on he drop down menu or something, but I explained "I have installed the HD7 software on a HD2, and she just said "ok" and gave me the code.
Click to expand...
Click to collapse
did you have to give a usa telephone number or did they accept your uk one??
I rang the UK number and was put through to a lady who sounded Indian (she asked for first name and then asked for my phone number in case we got disconnected)
She asked how I could help
I said I have installed the new windows Phone 7 OS but it continually asks for activation when I try things like marketplace ect
She apologised and asked for my EMEI and I think my mobile phone number
Then she said what make is the phone, I said HTC and she said HD7 okay (I did not say the model)
Then asked me to wait a minute while it generates the code
Then Gave me the code and asked me to repeat it back to her to make sure it was correct.
Then thanked me for the call
A very pleasant experience
Stop saying them is a HD2
phone 7 activation in denmark
Sent an email to microsoft.dk...yada yada i need to activate my HTC Trophy yada yada...
reply from ms:
mail us your mobile number and we mail you activation key...
Same day an email from ms arrived with a key...
Plain sailing here....
Do me a favor, DM me a key
I tried all possible ways to get the key but to no avail. Emailing, calling, and stalking. None worked.
I'd appreciate if anyone can send me an activation key. WP7 is almost useless without live services. Thanks a million for the taking the time.
Same here I tried calling but they keep asking for my receipt of purchase. I mailed, but didnt get an answer.
On the chat they asked again for receipt of purchase.
I dnt knw that to do could someone please pm me for an activation key. thanks in advance..
Okej,,somehow,,i got the key,,it woked fine,,,i connected my phone to my computer,,and since then i cant get on marketplace on my phone :S
it says,,market place not available in your country...
Now what?
anyone having problems with activation should definately talk to bryangopan helped me out instantly
It was a piece of cake for me. I called them and they asked my LAst Name, First Name, Country, Phone number and email address. I got the key in not more than 3 mins.
kelvin_swe said:
It was a piece of cake for me. I called them and they asked my LAst Name, First Name, Country, Phone number and email address. I got the key in not more than 3 mins.
Click to expand...
Click to collapse
And if you need any more info. tell them that u got the phone as a gift. It is Tmobile HTC HD7 and you are suprised that it is asking for a activation key.
And keep the conversation going on saying that thats something new and nice. And ask them to give you the key orelse you cannt use ur phone.
And one more thing. tell them that you are calling from other phone.
PM me if u need any help.
I got the activation codes today; simple. But when I tried to install an app I get this message. "Cant get this info right now. Check back in a little while."
Any suggestions?
check your wifi or gprs conuction , i think this is not work.
awesome, I just chatted with microsoft customer care, they only asked for my phone number and that's it. They throw me the code right away! Can't believe it can be that easy ><
m_yousufi said:
MY HD2 WINDOWS MOBILE 7 ACTIVATION EXPERIENCE
My HD2 windows mobile 7 activation experience is very simple .
I called (1800microso) . microsoft Representatives ask me some qustion ,
1. your last name
ans . my surname
2. what product activation you want
ans. windows mobile 7 activation key
3. Mobile brand name
ans. HTC HD7
4. My Mobile number
ans.0092----------
5. my e-mail id
ans. [email protected]
6. which location you live. she asked to me. usa or canada
ans. i told, i lived in usa ( i lived in pakistan)
she said to me, wait few minute.
and she give me activation key
this key has five row, each row have five alphabet
*****
*****
*****
*****
*****
this conversation only 8 minute continued
if you want any help , ask to me
if you think. i am helping you for activation, kindly hit the thanks link
thanks
Click to expand...
Click to collapse
I did it via online chat and they didn't even ask me what model I just said I needed an activation key for my Windows Phone...
fordgalaxy20 said:
I got the activation codes today; simple. But when I tried to install an app I get this message. "Cant get this info right now. Check back in a little while."
Any suggestions?
Click to expand...
Click to collapse
You're recieving that error because before entering the activation code you should've unlocked your phone using ChevronUnlocker.