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Hi everyone, i got my Nexus 7 two days ago, and i noticed one dead pixel and a weird screen bleeding here are the pics :
http://desmond.imageshack.us/Himg854/scaled.php?server=854&filename=20120908085101.jpg&res=landing
http://desmond.imageshack.us/Himg821/scaled.php?server=821&filename=20120908091622.jpg&res=landing
http://desmond.imageshack.us/Himg11/scaled.php?server=11&filename=20120908091943.jpg&res=landing
So what do you think?
I'd send it back mate. You never know if the screen bleeding is going to get worse.
Besides, you paid good money for it. Why settle for a below par device
Hi all
I bought the new nexus 7(c90) 32gb a few days ago from PC world along with the 2 year guarantee. Out of the box it was working perfectly and I began setting it up as you do .
Anyways after around 10 mins of using it a tiny flake of the silver plastic bezel felt loose and then fell off so I have this 4mm black "scrape" on the corner of my N7's bezel but as this is so small (I will try to include a pic) I am just putting it down as wear and tear
However here is my bigger issue. After reading how many 8gb/16gb N7's had the dreadful screen lift I decided to check mine. It seems that the middle of the left side of the screen is higher than the right side and does not sit flush with the bezel however it's barely sitting a width of a hair above it. I can run my nail from the middle of the screen to the right and feel the bezel is higher than the screen however when I do the same to the left side my nail simply falls off. If I hold my N7 horizontally and look down at it , the left side is higher than the right as the bezel cannot be seen towards the middle of the screen. If you look at the left side you can sort of see the screen bulging out by the smallest amount and if you push on the screen you can see a very very small amount of screen flex.
I would really appreciate any advice. I asked my parents to buy this as a Bday present me as these N7's are really good value for money and this being my first proper tab I really wanted to flash roms ect but due to the screen lift/bezel issue im not sure what to do. PC world claim to refund or replace any item that develops a fault within 21 days. Spoke to my parents and they tell me if it's that small of an issue I’m just better off leaving it. Yesterday I want to a large shopping centre and tested out some N7's(not sure on gb's) and 2 of the 3 displayed a similar issue however due to the rush I’m not 100% sure. Also tested Tesco’s 16gb and there was no screen lift.
I'm worried that after a while the screen issue may get worse. After some reading last night I read that 32gb's are excluded from this design flaw so Is there a possibility of me owning a faulty one? . Do you think PC world would accept these as "faults?" . If I'd never seen the thread on screen lift then I most likely would have never noticed anything. .
Hope all this makes sense, any questions please ask!
thanks!
I bought one yesterday mate from Currys and I didn't think mine was bad until I compared it against the display model in store today. Mine had a lot of screen lift and I could easily get my finger nail between the screen and the bezel, the quality was poor to say the least.
I took it back today and had a really good chat with the guys at Currys and they were mega helpful. I ended up exchanging it for a new unit and its near on perfect so I'm chuffed to bits.
You won't get close to getting a tablet of this spec for the money. Take it back and get another one.
Sent from my Nexus 7 using xda premium
crash_194 said:
I bought one yesterday mate from Currys and I didn't think mine was bad until I compared it against the display model in store today. Mine had a lot of screen lift and I could easily get my finger nail between the screen and the bezel, the quality was poor to say the least.
I took it back today and had a really good chat with the guys at Currys and they were mega helpful. I ended up exchanging it for a new unit and its near on perfect so I'm chuffed to bits.
You won't get close to getting a tablet of this spec for the money. Take it back and get another one.
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
thanks for the reply. I'm also able to wedge my nail in the gap between the bezel and left side of the screen. I am strongly considering returning it back in the next few days however I'm not sure if they will accept it as the screen lift isn't that noticible initially . Also how did the exchange process go?, did you just get a new boxed replacement or did you ask them to open up a few?.
Cheers
Sent from my Windows Phone
Definitely get it replaced.
-Brought to you by Marino's Nexus 7-
Mine was quite noticeable because even though I hadn't had the tablet a full 24hrs there was already dust and bits gathering down one side of the screen which made it stand out even more. The screen lift was something I could only see getting worse. I actually took the back off for a nosey before I exchanged it and I could see there were missing screws down the side of the bezel which I believe is how Asus are trying to combat the screen lift.
The two guys I spoke with at Currys were obviously in to their gadgets as well and were aware of the quality issues with these tablets and said if I wasn't happy I could have my money back or exchange it for something else, or they said I could try another one and see how I got on. I personally didn't suggest opening them until I found one I was happy with as I appreciate they wouldn't be able to sell them then.
I'm happy with my new one though and I'm really glad I exchanged it.
Sent from my GT-I9300 using xda premium
I took 2 back to tesco both within 48hrs, both suffering screen lift, my 3rd has it ever so slightly, less than 0.25mm but as it's in a case it hasn't got any worse so I'm happy to live with it as is.
So yes take it back as it is a known fault.
Transmitted via Nexus7
I bought one from Staples and after couple of days of use I too found the screen lift on the left side. I finally returned it yesterday morning. Then in the evening I got a new one from Office Depot. So far its free from any defect. I hope it stays that way. Also my new one starts with serial no. CA0K. The one was defective was C90K.
Sent from my Nexus 7 using xda premium
Yes even though there are known issues and we've had bad experiences, don't get clouded in to thinking this isn't a good tablet because it is and I personally think it's well worth the perseverance. I've now got it in an official Asus neoprene flip case and a zagg invisible shield screen protector, looks the dogs
Sent from my Nexus 7 using xda premium
Mine was bought in July and I have just noticed screen lift. I bought it from PC world, what shall I do
Sent from my Nexus 7 using xda app-developers app
Thanks for all the replies!
I will be going in for a replacement tommorrow, I just hope that they will accept it. Like I said before, the screen lift is not very apparent however it is there. If the staff disagree and kick up a fuss that there is no screen lift or the screen lift has no negitive effects then what's the best course of action?
Since buying the N7 and discovering it had screen lift + chipped bezel I don't have the satisfaction of it being "mine",really wanted to flash roms and experiment but the confusion in returning it or not kept me stock :crying: . The N7 I have does not have any light bleed,ghosting and I'm pretty sure the colours of the screen are normal. Should I check this on my replacement N7 when I get it?
Also I'm looking at a N7 starting with C90 right?
Another thought is getting a refund and saving up for a 32gb nexus 10 . Also A N10 would cost me around £200 extra . I initaily went with a nexus7 as it was cheap for the high specs, In my budget and as it is my first android device & tablet allows me to learn & tinker with it with no regret compared to a almost half grand N10. I have also heard on here that many users downsized from a 10" to a 7" . Could anyone shed their opinion?
P.s: I have attached some images
I'm returing mine for black lines , the only thing is I can't find the warranty card . Do I need it ?
Sent from my EVO using Tapatalk 2
I'm so shocked that Google hasn't stepped in to improve the quality on the 32 gig models after all the problems with the 8 and 16. I love Google products but quality must come first not quantity. I used to work for Sony and this would've been totally unacceptable.
Return it and open the replacement right in the store and continue to do that until you get a good one.
Return it right away. The more tablets that get returned because of this "screen lift" the better. Maybe next time they will not repeat the same mistake.
Sent from my Galaxy Nexus using xda premium
Just an update
Went in and was able to get a replacement N7, Checked this one in the store and it had pretty much no screen lift apart from a very very very slight lift from the left towards the bottom. We also checked another one inc a display model and they were much worse. I also went snooping in various shops to look at the N7 and all of them had some sort of screen lift.
Overall I'm quite happy with the new one, my only complaint is that there is a small amount of backlight bleeding in the bottom left corner if the brightness is set at 100%. If the brightness is on auto or below 50% you cannot really see it unless you are actively looking for it.
I've heard much worse issues with the N7 so I'm happy with this one. Am I right the LED's are only located on the left side of the tablet?
I'd return it again. I've returned 3 and my newest is flawless. there are good units out there, you will find one!
Sent from my Nexus 7 using xda premium
I applied a minimal amount of crazy glue to the affected area months ago, and it's been perfect ever since. Asus sucks, but if you want a 7" Nexus, what can you do?
Sent from my Nexus 7 using XDA Premium HD app
I had returned my tablet about a month or so ago because of the reocurring screen lift issues that I received with every RMA I did.
I would love to get another nexus device (either the 7 or 10), but wanted to know if the screen lift issues and touch screen input issues where the display would act on it's own accord, had been fully resolved yet before I request one for christmas.
Is there any new faults in the manufacturing process, or have they pretty much all been taken care of?
GH0 said:
I had returned my tablet about a month or so ago because of the reocurring screen lift issues that I received with every RMA I did.
I would love to get another nexus device (either the 7 or 10), but wanted to know if the screen lift issues and touch screen input issues where the display would act on it's own accord, had been fully resolved yet before I request one for christmas.
Is there any new faults in the manufacturing process, or have they pretty much all been taken care of?
Click to expand...
Click to collapse
I just recieved a replacement for my 32g due to dead pixels, but that can happen on any lcd, the new one is perfect, i havent heard of screen lift issues in forever
I sold my 16 gb that had a loose screen and bought a 32 gb. This one doesn't have screen lift at all, but now if you press the back of the tablet, it creeks. Doesn't bother like the screen lift, but it's still a defect I would say.
Bought a CB0k...16 gig, with screen lift. I don't know if I should return it for the 4th time, or just live with it....
Got a new 32gb. After about an hour of use the top of the screen has completely separated from the unit. I'd say that they definitely haven't fixed this problem.
That isnt the "screen lift issue".
Your device got some other fault, which Ive never heard of before. Doubt that is a common problem like the "screen lift issue"
Sent from my Nexus 7 using xda app-developers app
Mine got the creek sound after 3 months of use and lifting...
I removed the black foam on the left side and unscrew the 4 screws.
I clip the screen all night and now my screen is perfect.
My son broke his screen on his 32gb N7. The glass is shattered.
The device still works, at least displays the content. I'm not sure about the digitizer.
Anyone know how to go about fixing it?
I'm not afraid of taking it apart and doing it myself. I've taken a few of my old N7s apart to fix screen lift and what-not.
Funny I just saw a Tiger Direct deal for a 32gb for $129 after rebate on Slick deals. I have one... So I'm hoping the 2013 Google I/O has some good news about a new N7 2 that I can upgrade to and pass mine down. I'm not really looking to buy another N7 this late in the game.
Just looking for options.
Sent from my Nexus 7 using XDA Premium HD app
Returned my fourth Nexus 7 today.
First one had: multitouch issue, dust under the screen, bad buttons. July batch.
Second one had: very bad multitouch issue. Buttons were good. August batch.
Third one had: multitouch issue (fixed by TS10 file), a lot of dust under the screen. Buttons were good. August batch.
Fourth had: multitouch issue, dust under the screen, bad buttons. Didnt even try the TS files because I knew I was gonna return it. July batch.
My conclusions: all Nexus 7 have multitouch issue, but mostly minor and fixable by the TS files. Even if you think your Nexus 7 is perfect it's not. You just dont know how to look for the problem or dont think you have it because it's so minor it seems normal.
More conclusions: Asus quality sucks. There's dust under the screen in most of the Nexus 7s. Probably because they are so cheap that they dont bother in making them right.
Last conclusion: all July devices have the hardware buttons stuck or badly placed. The ones in August are perfect.
Does someone know a way to take the dust under the screen? Even if I have to open it.
Now Im waiting for the 32GB versions to arrive in my city. There are no more currently. Waiting for my fifth one. I love this tablet. It's perfect for me. I just want one WITHOUT dust under the screen!!!!
i would have stopped after the second. got mine launch days, and have not experienced any of those issues. So NO, not all nexus 7 have these issues. Why even order a 5th one, if you dont like the quality? Get something else. I'm sure you will find a reason to return the next one.
Where are you ordering them from? Got mine off of amazon and its fine. No problems
Sent from my SCH-I535 using Tapatalk
I have the touch issues, but my 32G, made in July, has no hardware button problems at all. :beer:
Wow this thread is starting to resemble the whining that went on in the asus transformer tablet threads. I owned a 1st gen Nexus 7, then I bought the second gen Nexus 7 the week it came out. Never had any issues at all. Especially not any multitouch issues...I have no idea what anyone is talking about with the mulitouch thing. Since the Aug when I got the second gen nexus 7 I have had a chance to use and modify two more. Both of these (one for my mom and one for my dad) had no trouble whatsoever. The only issue was the 2nd gen nexus 7 I got when they first came out wouldn't charge wirelessly, but since I noticed it like right away I returned it to the store I got it from and got it replaced with a new one. I'm starting to think people are just way too damn sensitive.
---------- Post added at 03:45 PM ---------- Previous post was at 03:34 PM ----------
Maybe the moderators can be a little more strict about closing down useless threads like these where the person just wants to complain and isn't really seeking information.
Not whining at all. Just explaining my situation.
Im gonna keep buying it until I get a good one. For me there's no alternative. No other android tablet is as good as an option. No full hd screen, stock android with updates, great performance, no skin that bugs down the OS, etc.
It's this or nothing. So no, I'm not whining, because this tablet is great. It's just the quality control that's bad, and that's Asus fault.
If someone knows if sending it to Asus makes it come back with more dust under the screen please tell me.
Dude idk where your getting your tablet from. But I got mine at Walmart close to launch day. And I seem to think its flawless. I got the 32gb and I love it. Other than a small gripe I have about the hardware button placement, I think its an amazing little tablet for the price. And I Dont have the dust issue your experiencing.
As far as a multi touch issue... I don't think I have it. If its really minor then I might have not noticed it. How can I check for it?
Hope you finally get a good one sometime soon!
Sent from my Nexus 5 using xda app-developers app
Dunno, I was lucky. First time, all good.
Mind can't even be fixed by ts after 4.4. Gonna send it for repair again to see if I can get one ts works.
Sent from my Nexus 7 using XDA Premium 4 mobile app
No issues here either. I have owned a 16 gb, returned it for a deal to get a 32 GB for 10 dollars cheaper. Both were/are great. Walmart for the 16gb and Staples for the 32.
Sent from my Nexus 7 using XDA Premium 4 mobile app
It is like meeting your wife or husband. Often can't just take the first one. Got to check lots of them out before you find the right one. Some people do experience love at first sight though.
No problem with my tablet. 16GB version, got it the day it released. Bought from Staples.
Mine is 100% perfect. I asked the seller to check it before sending.
datallboy said:
No problem with my tablet. 16GB version, got it the day it released. Bought from Staples.
Click to expand...
Click to collapse
Same here day 1 from staples 16gb. No build issues expect the speakers crackle on some tones at high volume but its a small issue.
I have dead pixel issue. I tested 4 devices at the shop but still need to live with it. I might replace one again before 10 days free replacement policy.
ASUS quility sucks. If the next Nexus 7 is made by them again, I am not buying it.
Sent from my Nexus 7 using xda app-developers app
Sensamic said:
Returned my fourth Nexus 7 today.
First one had: multitouch issue, dust under the screen, bad buttons. July batch.
Second one had: very bad multitouch issue. Buttons were good. August batch.
Third one had: multitouch issue (fixed by TS10 file), a lot of dust under the screen. Buttons were good. August batch.
Fourth had: multitouch issue, dust under the screen, bad buttons. Didnt even try the TS files because I knew I was gonna return it. July batch.
My conclusions: all Nexus 7 have multitouch issue, but mostly minor and fixable by the TS files. Even if you think your Nexus 7 is perfect it's not. You just dont know how to look for the problem or dont think you have it because it's so minor it seems normal.
More conclusions: Asus quality sucks. There's dust under the screen in most of the Nexus 7s. Probably because they are so cheap that they dont bother in making them right.
Last conclusion: all July devices have the hardware buttons stuck or badly placed. The ones in August are perfect.
Does someone know a way to take the dust under the screen? Even if I have to open it.
Now Im waiting for the 32GB versions to arrive in my city. There are no more currently. Waiting for my fifth one. I love this tablet. It's perfect for me. I just want one WITHOUT dust under the screen!!!!
Click to expand...
Click to collapse
I hear ya. I know it's impossible to know the real percentage of "bad" units without working at Asus, but it certainly feels high when I keep getting bad units one after another. I've given up and I'm just going to wait for a non-Asus nexus tablet.
Mine is soo good man, it really had no problems and never EVER experienced any touch issues.
i have only 1 nano dead pixel (it's so small and it's so at the bottom that you could'nt find it if you were looking trying to find it for atleast 10 minutes in a black screen)
ya im crazy, it took me like 20 mins to realise there was a stuck pixel. (i know i have a lot of free time)
No probs with mine neither bought it a couple of weeks ago, it was a launch 32Gb version aswell even had wacked firmware on it that wouldn't update, until i manually flashed it that is, now it perfect no dead pixels, no touch issues, no light bleed everything spot on with it.
Got mine at Walmart months ago, been all good since day one. :thumbup:
Sent from my Nexus 7 using Tapatalk 4
Me and many friends got the 32GB LTE 4G version and all are perfect (touch wood). It seems the LTE 4G version has higher QC standard or something because most complaints are for the WiFi only version.
However I will sell mine and get an iPad Mini Retina 32GB 4G LTE next January because Android is not for me, Apple hardware quality is better and 4G LTE coverage is way better as it will work in my country when 4G LTE is available as the Nexus 7 is a US model and it is not compatible.