Related
If this is in the wrong place, sorry mods.
I called T-Mob USA today for an upgrade and was sent to a "customer retention" department after threatening to defect to another carrier. Long story short they dropped my unlimited text & MMS down to $9.95 and gave me $75 off my new wing (herald). Just thought I'd post and help some of you save a buck.
Thanks fella. It worked like a charm, got unlimited txt & mms for $9.99 for both lines. I was paying the same for just 1000, but it looks like you saved 4 more pennies then I did, lol. Also Tmobile told me you have to be a preferred customer for them to do this.
DaMyth said:
Thanks fella. It worked like a charm, got unlimited txt & mms for $9.99 for both lines. I was paying the same for just 1000, but it looks like you saved 4 more pennies then I did, lol. Also Tmobile told me you have to be a preferred customer for them to do this.
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Hi,
I notice your signature:
Amateur Cook: Lookin to be Taught by an Executive Chef
The best way to become good cook in my view is just to start and read a lot. I spent a lot of time and it is a lot of hard work to become a good cook. It's not about being taught it's about reading, learning, and testing.
As stated before I've flashed my device at least a hundred times before I was able to produce a working rom. We will assist you as needed, but it will be up to you to get it working.
Main point, it takes time and some hard work and you will get there.
You can ask anybody my first few releases had issues but I had to learn how to fix the issues and now my latest version seem to be working okay..
Good luck and I know you will get there soon.
Well thanks ttran001. I'm still trying to put together my own release, but I still need a bit of help. Mostly just simple things. I've been reading alot, and I think thats one of my problems, because I take in so much information, I don't retain it all. Maybe if you get a free minute, when your not working on one of your Great Roms, you can give me some basic tips, and tricks.
theformula said:
If this is in the wrong place, sorry mods.
I called T-Mob USA today for an upgrade and was sent to a "customer retention" department after threatening to defect to another carrier. Long story short they dropped my unlimited text & MMS down to $9.95 and gave me $75 off my new wing (herald). Just thought I'd post and help some of you save a buck.
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i paid 260 - $50 rebate for my wing. for a 1 year contract. I'm still paying 19.99 for unlimited text for a family plan. and I got this deal else where than a threatened tmo.
I did call tmo to cancel my old line, and they offered a wing for $360 on a 2 year contact.
Well I guess i can post how much my wing was. I used this promotion from t-mobile.
Status: Promotion still available as of 02/20/2008
Call T-Mobile Business Direct at 866-464-8662. Push 3.
Give them the promotion code "Windows Mobile" (yes that is the promotion code).
Say no to text plans, internet plans, phone insurance and accessories.
Phone is $99.99 with $50 rebate = $49.99.
Free Shipping, Activation fees waived, 1 year contract
Thanks jello for the original deal (which was for $99 after rebate). The original thread can be found here.
For people who have ordered it for $149 in last 20 days (30 days in california) can call Tmobile Business Back office and ask for the credit back (I did and got it back).
UPDATE: Lot of people (almost everyone here after I posted) are reporting that now they are not offering credit for past purchases. I would suggest to do a phone exchange in that case, as it doesn't affect the line/phone number. And yes, even people who have ordered other phones can exchange it with this offer, if they had purchased it with a new line in last 20 days (30 in CA).
I personally have this phone and can vouch that this is really great phone (MDA and all variants are blown away by the stylish wing). For the first time I have found a phone with decent camera too.
I paid $150 for it on Howard Forums. It came with all retail packaging and it was in perfect condition. I've since scraped the winkey and the left softkey a little bit. That made me sad.
But I did just get a clear hard plastic case for it for $6 yesterday. So hopefully it doesn't take anymore abuse. I <3 my Wing.
weird, my unlimited text and internet is already $10. they were running some sort of special when we signed up though
This deal sounds interesting. I pay $4.99 for 400 sms/mms. I wonder if I can get this deal if I called. My contract is not finished for another month or so, but I have been signed up for t-mob since 2003... maybe that makes me a preferred customer?
i tried calling. My father has been with them since 2002 (voicestream) (he has been with them CONSISTENTLY, i only sign up for new accounts under his name). i have had several accounts with them, i usually let my contract expire and jump on a new deal for a hot phone.
the issue is, now i use a WING with the 39.99 Myfaves 300 plan, and 9.99 for 1000 texts.
my contract ends in May ( i got the 1yr deal with the wing for 99.99)
I called complaining about iffy (staticky and echoe-y) service upstate NY (where i go to school) and the rep seemed so nonchalant, even repeating to me several times that he wouldnt want me to leave after 6 years. So i explained to him that i personally knew several people with the 9.99 UNLTD text plan (i have been going over because i use OZ IM) and i was ready to switch to Sprint in may (SERO plan) if he couldnt accommodate my request. He acted indifferent and said he could do nothing for me.
So unless it was just a rude rep, can someone please explain to me how i should go about attaining this deal? I really want it.
Thanks
Well I'm one of those people, id personally like this to change because its like slap in face to people with families and hell ive been customer for 4 years.
Check it out and sign it if you agree.
petition
http://www.petitiononline.com/nexusone/
Engadet
http://www.engadget.com/2010/01/06/subsidized-nexus-one-pricing-not-available-to-existing-t-mobile/
Google Forum complaints
http://www.google.ru/support/forum/...a8&hl=en&fid=3c0fd3870ec370a800047c7f82ebdf02
Google's Stock droped 2.5% at release
http://www.google.com/finance?client=ob&q=NASDAQ:GOOG
Have you, by chance, checked out the new plans yet? They're pretty good, and I moved away from our MyFaves plan to an unlimited everything plan for two lines.
As for the upgrade pricing, I think the problem lies in the complexities of the family plans themselves and Google being able to interact with them. This is more like getting a phone online from Amazon than anything else, where it becomes quite difficult specifying all the options that you want. I'm getting the impression that with the simplified plans from T-Mobile, you'll see more "deals" like this in the future, and hopefully the multi-line/family plans won't be so complicated for a 3rd party like Google to pick up and interact with using a short lead time.
I am thinking I will use my upgrade for something like the BB9700 and sell it on ebay to subsidize this phone. I know it's not the preferred option, but I'm not leaving my family plan anytime soon. I might as well use the subsidy.
To complicated? Comon now you cant tell me a company with xxx$ stock price per share cant make a site capable of efficiently checking plans that are more complex then 500min plans for t mobile.
all i can say is wow
i mean ive been a T-Mobile customer for 8 or 9 years and I have a family plan. What up tmo? this is Bull**** for you most loyal customers, if it wasnt for us you wouldnt even be 3rd or 4th in the US. Wouldnt you beyond everyone else think of us first? I dont know if its just me but that just makes sence
shata said:
To complicated? Comon now you cant tell me a company with xxx$ stock price per share cant make a site capable of efficiently checking plans that are more complex then 500min plans for t mobile.
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Add my name to this petition. Also, I'm not buying the argument that it's too "complicated" to offer more than one plan and family plans. If I go to Wirefly or Amazon, or any in store 3rd party retailers, I can sign up for family plans, or upgrade existing eligible contract lines that are already on family plans. Every other example of a subsidized phone sold in the US works on a family plan. Why is it too complicated for Google?
what gets to me is im loyal tmobile customer, i tell people to get them even if sometimes there not most reliable network. Also ive owned first android phone g1, now how have mytouch both at release and now i wanted to get nexus one and i cant because i have corporate discount (military) and family plan its just unbelievable to me u know.
I just talked to tmobile again and told them i may cancel my lines with them because really what do i need tmobile now for? honestly... I was told by representative that There is not solid news yet but he thinks google will adjust things over next while to make this a little more friendly.
Also added another google support link where everyone is posting. Its in my first post edited.
Google is selling and subsidizing the phone. The stipulations on how you can get a discount seems to be theirs as well, and not TMo's. If you don't like the terms, you can always pay full price and keep using whatever plan you want. At least if you activate a new line with the Nexus, TMo will still let you upgrade your plan if you want more minutes.
Since when does anybody sell anything for what people think they're entitled to pay? I don't want to get ripped off on a Mac, so you know what? They should charge what I'm willing to pay or I won't buy one. Maybe I'll start a petition. . .
Yeah your right, But the subsidizing is ripoff to tmobiles customers... OK New customers here have ****ty plan and nice new phone, while people that have been there multiple years have corporate discount and family plan are screwed. T-mobile doesnt take responsiblity for this and blames google, But really.. Both companies are benefiting from this Tmobile is getting more customers from differenet network carriers and Google is ripping off all the current customers for 530$.
Say what you will but thats how it is, very few people that are existing customers can even get any type of discount.
Understand Google's Business Model...
Google, has you sign a contract for them, and t-mobile for the subsidy. Google does not forbid users to change the t-mobile plan (nor does tmobile), after purchase of the phone so this petition is simply an act of idiocy. Simply put, buy the phone subsidized for $180, with the plan google has set up (79.99,web+text), then call a tmobile rep and ask them to merge the line with your current family plan, and cancel the current google plan, this works 100%, you will not have to pay ETF or pay Google $350, because you are only altering the plan terms, not the contract agreement. If you desire more min or want to cancel texting, call rep and ask them to bump you to an unlimited min/1000 min plan, without texting. You will get a subsidy and your desired plan. If you think that I am lying call a tmobile rep, they will tell you to do the same thing. Many people are complaining about this because they dont understand Google's business model, they obviously realized that a preset-500min plan would not eagerly sell, so people would buy unsubsidized, but at the same time they do not put in their terms of service that you cannot manipulate plan terms with tmobile, so basically for those of you who are a little more informed, this is in no way a limitation but more of an illusion of one.
T-Mobile is not selling the phone. T-Mobile is just offering the service. You can do the above EASILY with an individual plan. It's just sad that T-Mobile has to get blamed for everyone elses screw ups. The Sidekick disaster was mostly blamed on T-Mobile and they had nothing to do with it. Just sad.
roteplex said:
Google, has you sign a contract for them, and t-mobile for the subsidy. Google does not forbid users to change the t-mobile plan (nor does tmobile), after purchase of the phone so this petition is simply an act of idiocy. Simply put, buy the phone subsidized for $180, with the plan google has set up (79.99,web+text), then call a tmobile rep and ask them to merge the line with your current family plan, and cancel the current google plan, this works 100%, you will not have to pay ETF or pay Google $350, because you are only altering the plan terms, not the contract agreement. If you desire more min or want to cancel texting, call rep and ask them to bump you to an unlimited min/1000 min plan, without texting. You will get a subsidy and your desired plan. If you think that I am lying call a tmobile rep, they will tell you to do the same thing. Many people are complaining about this because they dont understand Google's business model, they obviously realized that a preset-500min plan would not eagerly sell, so people would buy unsubsidized, but at the same time they do not put in their terms of service that you cannot manipulate plan terms with tmobile, so basically for those of you who are a little more informed, this is in no way a limitation but more of an illusion of one.
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Are you 100% sure you can merge there Plan with new activation to a old family plan, Like merging accounts?
Yes merging 2 lines into one family plan has been possible for ages, but most people just don't know of it. If you have and old family plan, with lets say 3 people(you being one of them), you buy the nexus one phone subsidized, and transfer your number, (auto-canceling your line in the family account), your family account now has 2 lines, or if you dont transfer, then simply manually terminate one line. (note if you are still in contract with tmobile on your old plan you will have to pay ETF for line cancellation.) You now have one family plan, with 2 lines and your Nexus One phone with its own line. Call Tmobile and ask them to add the Nexus One line under your old family plan and presto, you have your old family plan back, with a brand new spanking Nexus One. Again if you don't believe this, call tmobile and have them walk-you-through it.
Note once more that Google could have easily stopped this, but they didn't. So, to conclude, there are no limitations as far as plans with Nexus One (other than the data plan, standard for smartphones), anything else are mere delusions and the petitions going around are for morons, end of story. For all who complain about upgrade pricing, there were never any good prices for upgrades. ie never upgrade but start new accounts and cancel your old ones, and wait till your contract is over for a new phone, you will not regret it. You don't have to be a new customer, but you just need a new account to get the full subsidy.
I love Google and I always have. I expected nothing less from them, they are merely trying to uproot carrier dependency in America. In EU, vast numbers of people would pay $500 for a phone like the Nexus One because they know they can get a cheap ass pay-as-you go plans. And many still decide to get contracts because carriers offer real-world subsidies, phones like the TG01, can be bought through orange on a 45 dollar, 900 min, unlimited text and internet plan for FREE, check it now on orange uk. In America, you have to pay 200, for the droid, and at the same time pay $30 just for data not including expensive per min plans. The big 4 continue a monopoly in America by leading people to think that they still have large numbers of maintenance fees for their equipment, but in reality they make nearly 85% profit from hefty charges, and still want you to pay for texting when it should really be for free, because it is for them. The American cell market is in the ****, really.
It wont auto cancel the other line, through the google site. It says my family plan does not qualify.
And i cant buy nexus one on different account cause i think google checks tmobile with social numbers.
Also on engadet now added link to first post.
I am curious to get a confirmation that this method works...
I just paid for the unsub N1 because I am on a family plan. However I would have no problem sending it back and from what I understand:
1. get my line off the family plan
2. order the unsub phone with new contract
3. call tmo and have them put me back on the family plan
4. new contract for sub phone disappears and everything is back to normal and i just got a sub phone with NO change from what i had before
essentially this is a workaround to get the subsidized phone?
yes that is how this workaround can be put to use, note only your line on your old family line will have a contract agreement, and a data plan is still required so if you didnt have one before, add $30 to your plan. You can verify the method with tmobile.
well that adds a bit of flavor to my situation of having paid for an unsubsidized phone already...
shata said:
Well I'm one of those people, id personally like this to change because its like slap in face to people with families and hell ive been customer for 4 years.
Check it out and sign it if you agree.
petition
http://www.petitiononline.com/nexusone/
Engadet
http://www.engadget.com/2010/01/06/subsidized-nexus-one-pricing-not-available-to-existing-t-mobile/
Google Forum complaints
http://www.google.ru/support/forum/...a8&hl=en&fid=3c0fd3870ec370a800047c7f82ebdf02
Google's Stock droped 2.5% at release
http://www.google.com/finance?client=ob&q=NASDAQ:GOOG
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Thanks for posting. Read & signed the petition.
This isn't T-Mobile's fault and the petition was worded towards TMO like they control Google's sales page. My comment in my signature was for TMO to pressure Google to change it's subsidized eligibility process to include customers in good standing for 22+ months (the standard upgrade eligibility period). Shouldn't matter if you're on a family plan or not. That's bull****.
I wanted to get this phone for myself and my wife, but it looks like that will have to wait for who knows how long now.
Sad -- this could have finally shut the iPhone crowd up.
So I said F-it, I'ma get a Nexus1. I call up TMo and they tell me the following:
$529 with no contract - ok
$179 with 2 yr contract - NICE
The only plan you can get gives you 500 minutes - WTF!?!?
The ****ty ass plan above costs $79/month - GTFOH...
You are stuck at that plan for 2 years unless you want to pay an extra fee - CLICK!
Don't they have an unlimited minutes plan for like $50 by itself... plus the data/text extra...
Why would they restrict your minutes, its stupid...
Anyone else deal with this?
Just buy the full price unsubsidised version and it will save you money in the long run. Then get a t-mobile plan with a free phone and add internet later on
nando99 said:
Why would they restrict your minutes, its stupid...
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Perhaps you should ask them in their forums. This is a Nexus One forum.
SC
nando99 said:
So I said F-it, I'ma get a Nexus1. I call up TMo and they tell me the following:
$529 with no contract - ok
$179 with 2 yr contract - NICE
The only plan you can get gives you 500 minutes - WTF!?!?
The ****ty ass plan above costs $79/month - GTFOH...
You are stuck at that plan for 2 years unless you want to pay an extra fee - CLICK!
Don't they have an unlimited minutes plan for like $50 by itself... plus the data/text extra...
Why would they restrict your minutes, its stupid...
Anyone else deal with this?
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Just to be sure - did they mention that the $79/month plan includes 500 minutes plus unlimited text plus unlimited data? It is really $39 for the 500 voice minutes and $30 for unlimited data and $10 for unlimited messaging, but to get the subsidy for the N1 you need to get all of that in a bundle.
They do have unlimited (contract) voice for $59/month, but you'd have to add text and data to it and that would end up $99/month for unlimited everything.
They also have unlimited (non-contract) voice for $49/month, but you can't get a phone subsidy with that plan.
In the past I don't remember having to pay a fee to switch to a more expensive plan - only for activating a new line or switching to a cheaper plan. You could probably sweet talk them into waiving the fees in order to get the higher monthly payment out of you if you escalate it, but I wouldn't bank on it.
The other option is to buy without a subsidy and get one of the Even More Plus plans which are $50 for unlimited voice or $80 for unlimited everything. In the end, you'll save in the long run for the up front purchase price.
If you are a gambling sort, then you could wait and see if the N1 (or an equivalently spec'd phone of some sort) is offered directly by T-Mobile and then you could get the cheaper Even More Plus plan and they'd let you spread the payments out on the full price on the phone over 20 months. That is really the best way to get a phone from T-Mobile, but it only works for phones they sell directly, not the N1 sold by Google. Using that system you pay nothing out the door, you pay about the same as someone on a contract for the first 20 months and then your monthly bill drops back to about $20 cheaper than the contract price when the payments are done. Contrast that to someone who bought a discounted phone and had to pay the discounted price (like $179) to get out the door, their monthly payments are about the same, and their monthly payments continue to be high even after they pay back the subsidy...
ScaredyCat said:
Perhaps you should ask them in their forums. This is a Nexus One forum.
SC
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In particular, the plans issue has been discussed to death in the T-Mobile Nexus forum (not nearly as much info on the phone itself compared to this forum, but a lot more talk about T-Mobile plans - including info on a multi-step process on how to get one latched into a Family Plan):
http://forums.t-mobile.com/t5/Nexus-One/bd-p/Nexus_One
PhantomRampage said:
Just buy the full price unsubsidised version and it will save you money in the long run. Then get a t-mobile plan with a free phone and add internet later on
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Think of it as an investment. The extra $300 you're spending is a one time fee so you'll never have to deal with a carrier contract again.
As long as you take decent care of the phone, you'll be able to sell it for at least a couple hundred bucks when you're ready to upgrade again.
I bought an unlocked N1 and an Even More Plus plan. For $59/mo+tax I'm getting 500 anytime minutes, unlimited NW, unlimited txt, unlimited data.
Well worth it IMO.
You can have an unlimited plan if you buy the nonsubsidized version. That's what I did since I didn't want to lose it.
You can call customer service for tmobile and get bumped up to any of the even more plans. Maybe you should do some research before you start making claims about something...
Well, hey! This will work if you have the Loyalty Pacakage before-hand
If you did have the Unlimited Loyalty package, before you got your N1 ordered, you will absolutely be able to get the package back. However, I'm waiting to hear from google as to the validity of this approach in terms of their TOS. I never allow companies to tell me what I can and can't have. Social Engineering for the win!
1. Call t-mobile, state you want your unlimited loyalty back
--- They will state, it is automatically changed when you order the phone.
2. State, when I was offered the Unlimited plan, I was informed that I had the ability to go back to my old contract at any time, even when you didn't offer the MyFave plan anymore, I'm absolutely certain that you can change it.
--- If they say that they cannot because it doesn't exist anymore;then
3. Ask for a supervisor. State that you want the plan back.
Don't allow them to work you, and talk about "Well that the way it works when you buy the Nexus One."
DISCLAIMER---"As this has worked for me on 2/1/10, I cannot garuntee that Google will see this as an 'upgrade', eventhough you will be paying more. Google may want to charge the remaining cost on the phone if you chose to upgrade."
masse1369 said:
You can call customer service for tmobile and get bumped up to any of the even more plans. Maybe you should do some research before you start making claims about something...
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That is what I was thinking, like why it is set that way... a la, it is not T-Mobile, it is Google that said you have to sign up for that specific plan. Not sure why they did it that way, but it is what it is. Want to complain about it, call up Google... want to change your plan after signing up to the unl everything plan, talk to t-mobile and switch after you sign up. Pretty well documented that you can do this and not get the Google charge back fee crap.
As well, it is amazing people can find this website, register, and make a new thread ranting and raving... but they can't spend half that time doing a simple search to find out a little more information.
I work for T-Mobile. He sounds like just a typical customer. No offense. Even if they were for some reason to say that you have a Nexus One, put your sim in another phone for a couple of days and let it update in the system and then you could do it with no problem. With that being said you can still just call them and say you want to be bumped up to the 1000 min or the UNL. Even more plus is still a better deal though...
masse1369 said:
You can call customer service for tmobile and get bumped up to any of the even more plans. Maybe you should do some research before you start making claims about something...
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Research? I did. I am. Me posting, is part of the research. I posted what I knew so far and what I was told. I was told I can not be "bumped up" to any plan unless I pay a fee. That is what I was told. Therefore, my "claims" are correct as of the time they were posted.
pjcforpres said:
That is what I was thinking, like why it is set that way... a la, it is not T-Mobile, it is Google that said you have to sign up for that specific plan. Not sure why they did it that way, but it is what it is. Want to complain about it, call up Google... want to change your plan after signing up to the unl everything plan, talk to t-mobile and switch after you sign up. Pretty well documented that you can do this and not get the Google charge back fee crap.
As well, it is amazing people can find this website, register, and make a new thread ranting and raving... but they can't spend half that time doing a simple search to find out a little more information.
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Again, I posted what I was told - which is that you can not do such and such as you stated - that's why I asked what others have done. Still searching here buddy... it amazes me that people still find it necessary to be rude when a simple question was asked.
masse1369 said:
I work for T-Mobile. He sounds like just a typical customer. No offense. Even if they were for some reason to say that you have a Nexus One, put your sim in another phone for a couple of days and let it update in the system and then you could do it with no problem. With that being said you can still just call them and say you want to be bumped up to the 1000 min or the UNL. Even more plus is still a better deal though...
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Let me tell you, a typical customer doesn't call 3 times to finally reach somebody that actually knows what they're talking about. Again, I posted what I was told. Which was, again, that I can not do what you are saying.
---
My whole thing was this - I'd like to get the phone for $179 with a new contract - I would need more minutes then the amount provided in the ONLY plan I can choose (as I was told) - has anyone else dealt with this, what can I do?
Did my initial post miss something? Did I not say "I call up TMo and they tell me the following" - if what I was told is BS, how is that my fault?
I'm glad being rude online is still cool.
nando99 said:
Again, I posted what I was told - which is that you can not do such and such as you stated - that's why I asked what others have done. Still searching here buddy... it amazes me that people still find it necessary to be rude when a simple question was asked.
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What happens here a lot is that people don't ever seem to take the time to do any research, and just fire off new threads every time they think of something instead of reading. There was a user the other day that had 5 threads that he/she originated all asking questions about often talked about topics sitting on the 1st page of Nexus General. I've seen thread after thread day in and day out on the same exact thing. So yeah, those of us that come here often get annoyed at new threads that have already been discussed in detail.
In fact what you're asking has been talked about so much that its not only on XDA, but Google's and T-Mobiles forums as well.
What you should have done when the rep mistakenly told you that the plan could not be upgraded (and you thought that doesn't sound right) is ask for them to confirm that information, and/or a supervisor. Google now is offering Phone support as well fielding ordering questions, though this is still best answered by T-Mobile directly. The 79.99 even more plan is the only option you will have at ordering to secure the subsidized price, but that doesn't change the contract details, and you are allowed to upgrade your plan (just like any other subsidized phone they sell) if you require more min.
bofslime said:
What happens here a lot is that people don't ever seem to take the time to do any research, and just fire off new threads every time they think of something instead of reading. There was a user the other day that had 5 threads that he/she originated all asking questions about often talked about topics sitting on the 1st page of Nexus General. I've seen thread after thread day in and day out on the same exact thing. So yeah, those of us that come here often get annoyed at new threads that have already been discussed in detail.
In fact what you're asking has been talked about so much that its not only on XDA, but Google's and T-Mobiles forums as well.
What you should have done when the rep mistakenly told you that the plan could not be upgraded (and you thought that doesn't sound right) is ask for them to confirm that information, and/or a supervisor. Google now is offering Phone support as well fielding ordering questions, though this is still best answered by T-Mobile directly. The 79.99 even more plan is the only option you will have at ordering to secure the subsidized price, but that doesn't change the contract details, and you are allowed to upgrade your plan (just like any other subsidized phone they sell) if you require more min.
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I do not consider myself any kind of noob or nuisance but my search on the topic could've been better... Plus, I'm always lurking so I figured I might have seen this brought up...
It's all good though, I just don't see the point of being rude - bringing up an old topic couldn't have pissed pple off that much... lol
nando99 said:
I do not consider myself any kind of noob or nuisance but my search on the topic could've been better... Plus, I'm always lurking so I figured I might have seen this brought up...
It's all good though, I just don't see the point of being rude - bringing up an old topic couldn't have pissed pple off that much... lol
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Personally, my response was based on your OP taking a tone of "T-Mobile is stupid, who else thinks so" essentially. You were not asking is there any way around it, you were asking if anyone else had experienced the stupidity that is T-Mobile... yet, it isn't even T-Mobile who said that is the plan you have to sign up with, and T-Mobile is perfectly willing to upgrade you to a higher minute plan once you sign up. Add to that this exact topic has been talked about at agnosium, and at one point just a week ago, was the subject of 3 threads that stayed on the front page for nearly a week.
I wasn't trying to be rude. Your OP was rude in itself and ignorant. Those are two things that tend to illicit a "rude" response from members on here.
Nope... just as it says - the New T-Mobile Contract Sucks... this is the N1 forum, so I'm obviously talking about the N1 phone T-Mobile contract... I didn't say T-Mobile sucked... I've been with them for a long time and I plan to stay with them but what they are offering with the discounted N1 sucks. (Mostly bc is the only plan you can get.)
"Anyone else deal with this?" can easily be interpreted in many ways - like: How did you deal with it? lol What did you do?
Not sure how/why you took it as has anyone else "experienced the stupidity that is T-Mobile"...
My post was neither rude nor ignorant - it was misinformed. Everyone's informative and pleasant replies have seen that I now possess the information I was looking for.
And just for the record: "just last week" is long time for a busy forum.
My topic didn't kill any unicorns...
Everyone will be just fine.
From what I've read on the TMo forums, after 120 days, you're able to change to the Even More Plus plans without any penalty from google. This is what I plan on doing.
Damn 120 days...? Can anyone else confirm this?
nando99 said:
Damn 120 days...? Can anyone else confirm this?
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Yeah I heard the same thing. I was planning on doing this.
Look dude let me make this very simple for you.
Your Concern: 500 Minutes is NO WHERE NEAR enough for you and for some reason you were informed that you cannot change this plan for two years.
The Answer: NOT TRUE. I upgraded to 1000 minutes Even More Plan two weeks after I got my nexus one (I was a new tmobile customer and chose to go the subsidized route)
Regarding the 120day wait...I believe this has to do with the Even More PLUS plans only. OK?
Bottom Line: YES YOU CAN GET MORE MINUTES ON YOUR NEXUS ONE
So this has been coming up a lot and I want to make something VERY clear to a few members on here who wish to back up Sprint/Evo whenever possible without looking at the facts.
Most of the members on here flame other people who complain about the extra $10 a month charge. I have been here, I have seen it and from day one I have been against the extra fee. Members have been so harsh and irrational as to say "Idiot you signed up without reading the contract?" or "Obviously said an extra $10 you don't HAVE to get this phone" etc etc etc.
Fine. You win. We didn't have to get this phone nor Sprint etc.
But let me make something VERY f*****g clear.
Sprint outlined that we pay an extra $10 for a "richer data experience" and "truly unlimited bandwidth". Now, the same logic applies to Sprint. So when I see users such as fachadick going off on how WE are stupid for downloading whatever we want yet he criticizes people for not wanting to pay the extra $10 a month it makes me question his line of thought. Clearly we pay an EXTRA amount for nothing other than Sprint to capitalize on their 'new iPhone killer'.
Lets face the facts:
Sprint clearly outlined our Evos to have unlimited bandwidth usage and that is the bottom line on the deal. A lot of members need to get off Sprints nuts and realize they are a mega corporation just like anyone else. If they had the iPhone they would be hijacking their prices and capping their bandwidth just to make extra cash too. This is how companies work.
If you need more evidence look into computer hardware. Currently, AMD is considered the best price/performance valued CPU on the market. There are a TON of AMD fanbois going around saying "we support AMD because they are an amazing corporation that does not cheat their customers like Intel does"
Bull****. When AMD was on top they were selling their native quad cores @ 1,000 when Intel was selling theirs for ~ 400. These server markets were untapped and AMD had the performance advantage. Now the tides have turned and people support AMD for the other reason.
The point I'm trying to make is there is a lot of FANBOISM going on in these forums. I have accepted it with phones but when people start to do it with carriers it just pisses me off. Carriers don't care just like any other corporation. Members here have to understand there is no difference between Sprint/ATT/Verizon/Criket/Metro etc besides their prices and the phones they offer. In the end, ALL of us are being f****d by their ridiculous prices and horrible customer support. Other industrialized countries have far better speeds and much cheaper prices than we do.
All in all, if Sprint cant back up their 'truly unlimited extra $10 a month b***hit' then let them fail - that is how capitalism works. The consumers get shafted with ****ty prices but we also get the best that the producers are willing to offer at the time.
Viva la download.
Dude, most of the people that don't agree live in the UK and frequent these boards.
What came first, the fanboi or the anti-fanboi?
nebenezer said:
What came first, the fanboi or the anti-fanboi?
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.. same goes for religion.. .. LAFF
I did argue with the sales man about why should I pay extra for 4g because I'm a two hour drive from the nearest 4g coverage.
Oh Noooo! I never realized I was paying an extra $10/mo.
My goodness, that's almost 34 cents a day!!
I'm gonna have to give up 2 trips to Starbucks every month.
werxen said:
Carriers don't care just like any other corporation. Members here have to understand there is no difference between Sprint/ATT/Verizon/Criket/Metro etc besides their prices and the phones they offer. In the end, ALL of us are being ****ed by their ridiculous prices and horrible customer support. Other industrialized countries have far better speeds and much cheaper prices than we do.
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No, the service is much different. CDMA is much stronger here than GSM. I have, many times, seen ATT/T-Mobile phones drop coverage completely while I wouldn't even loose data on my EVO. Metro isn't in my area, but Cricket is sh!t and not just in my area, everywhere. Dropped calls everywhere, hidden charges, ect. Also, I have had FANTASTIC customer service with Sprint and terrible customer service with ATT. I have not used Verizon or T-Mobile in a long time so I cannot comment on their customer service.
Honestly, yes we are paying MORE than the service costs, otherwise why would they provide that service? It costs about $6/month to provide service to a customer for the major carriers, possibly less. The point of ANY business is to convince the consumer that what they are buying is worth more that it actually is, which they have successfully done. It is worse in the wireless industry because there is much less government regulation, which is slowly changing. Other countries DO NOT have far better speeds on wireless networks, the US has the most robust 4G network in the world, though it is still weak. Wired connections are a different story, but we are not talking about that.
As bad as it may sound, our economy is based on deception of the consumer to maximize profits, that is just how capitalism works. Also, I really don't mind paying the $10 surcharge, 5 EVOs on Sprint (or EPICs) would cost $240/month while Verizon would cost $300/month and ATT would cost you $245/month (note that is for 2GB per phone and not unlimited) and T-Mobile costs you $250/month. And those prices are for the lowest minutes possible, while on Sprint we get any mobile. Now, I'm not going to say Sprint is the end all for all carriers, it is possible for any of the carriers to change their policies and prices. I have changed carriers 3 times, Verizon to T-Mobile, to ATT, to Sprint and have never been more satisfied with my service. That is partly due to the increased footprint of all networks, not just Sprint, but not only reception, full service.
@OP,
While this is a good topic for discussion, please try to keep the tone of your language down a bit. Thanks.
Is this argument still going on? It's a service. The company offering the service puts a price on it. If you find the service worth the price then you should buy it. If you think it is overpriced for the value you will gain out of it, then you should not buy it.
I personally find it worth $10 to have access to any city-wide Wimax hotspot as well as uncapped 3G data. That's why I bought the phone and the associated plan. Either way it is cheaper than similar Wimax-less and capped plans on Verizon or AT&T.
If you don't use a ton of data or Wimax then maybe you should buy one off contract and then activate it or maybe pick another phone/plan.
The world isn't perfect. Most things are a compromise. Ultimately the minutiae of high end wireless data plans and devices is a first world problem and I prefer to save my energy for other things.
Your mileage may vary.
egzthunder1 said:
@OP,
While this is a good topic for discussion, please try to keep the tone of your language down a bit. Thanks.
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I disagree. OP starts threads looking for emotional reaction far too often for me to take this thread seriously.
Ha, dude, get over it. If you think other countries have better service and cheaper prices, then GO THERE...and to another forum.
One less winy, self-righteous individual clouding up the forums with their worthless rants.
dont feed the troll people...
werxen said:
So when I see users such as fachadick going off on how WE are stupid for downloading whatever we want yet he criticizes people for not wanting to pay the extra $10 a month it makes me question his line of thought.
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Should I reply or shouldn't I? Ok, I'll bite.
werxen said:
So this has been coming up a lot and I want to make something VERY clear to a few members on here who wish to back up Sprint/Evo whenever possible without looking at the facts....
snip
But let me make something VERY f*****g clear.
Sprint outlined that we pay an extra $10 for a "richer data experience" and "truly unlimited bandwidth". Now, the same logic applies to Sprint. So when I see users such as fachadick going off on how WE are stupid for downloading whatever we want yet he criticizes people for not wanting to pay the extra $10 a month it makes me question his line of thought. Clearly we pay an EXTRA amount for nothing other than Sprint to capitalize on their 'new iPhone killer'.
Lets face the facts:
Sprint clearly outlined our Evos to have unlimited bandwidth usage and that is the bottom line on the deal. A lot of members need to get off Sprints nuts and realize they are a mega corporation just like anyone else. If they had the iPhone they would be hijacking their prices and capping their bandwidth just to make extra cash too. This is how companies work...
snip
The point I'm trying to make is there is a lot of FANBOISM going on in these forums. I have accepted it with phones but when people start to do it with carriers it just pisses me off. Carriers don't care just like any other corporation. Members here have to understand there is no difference between Sprint/ATT/Verizon/Criket/Metro etc besides their prices and the phones they offer. In the end, ALL of us are being f****d by their ridiculous prices and horrible customer support. Other industrialized countries have far better speeds and much cheaper prices than we do.
All in all, if Sprint cant back up their 'truly unlimited extra $10 a month b***hit' then let them fail - that is how capitalism works. The consumers get shafted with ****ty prices but we also get the best that the producers are willing to offer at the time.
Viva la download.
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Click to collapse
I'm a fanboi because I think the $10 charge is legitamate? OK, let's go over it again. Devices that have the premium data fee do give you a richer experience. If you just want unlimited data, get yourself a Hero or Moment, and avoid that extra $10 fee. What does the $10 get you? Well, Sprint charges $29.99 for the hotspot feature on the evo and epic, but without the EVO or Epic, you would need the Overdrive from Sprint to acheive the same functionality, which would cost you $60/month. The extra $10/month on the Evo/Epic gives you access to this same functionality for half the price.
The $10 also gives you access to devices with a front facing camera, which gives a much better experience with video chat applications, and lets not forget the access to nationwide wimax access (which just opened up where my office is, and I'm consistently pulling 7mb down. Again, if you don't feel that those items are any type of enhancement, or worth $10, go with a hero or moment, or hell, even the i1 - those are all android devices on sprint where you can get unlimited data without the $10 fee or access to what that $10 gets you.
As far as abusing the unlimited data goes, it's not that people are using the unlimited data that is causing the issue - by all means, use that data, after all, it's included in the plan. What will eventually screw us all over is the fact that people are using the unlimited data, and abusing the prohibited network usage clause in their contracts while doing so.
You're right, Sprint is just another big corporation. That's the whole point. Now that people are abusing the probited network usage clause, and not only using wireless tething for free and using it their main connection to the internet at home, but are also using it for things like torrents, and just to see how much they can actually download for the hell of it, there becmes a point where it no longer makes financial sense for them to offer unlimited data so cheap (compared to the other carriers) - and then we all lose out.
edit - and I never called anyone stupid, either.
dmc971989 said:
dont feed the troll people...
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I really just can't help myself sometimes.
fachadick said:
I really just can't help myself sometimes.
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except for you, you can feed the troll...
dmc971989 said:
dont feed the troll people...
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+1
Why do people even complain? Don't like the pricing or how the company is setup, pick up your crap and go to the next carrier. I don't pay for anything I don't find value in
/thread
If you weren't aware of the $10 charge or didnt pay attention cuz you were too excited about getting your new phone, THATS YOUR FAULT! Not Sprint's. Just like what's been said before, Sprint offers other Android phones that don't come with an extra $10 fee. If it bothers you that much, sell your EVO on Craigslist or eBay and buy one of them.
fachadick said:
I'm a fanboi because I think the $10 charge is legitamate? OK, let's go over it again. Devices that have the premium data fee do give you a richer experience. If you just want unlimited data, get yourself a Hero or Moment, and avoid that extra $10 fee.
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You know...I don't "like" paying an extra $10, but I feel it is fully worth it.
As of a week ago, I have an add a line with a hero. First android phone for my gf, and she has been on the thing constantly. Guess what? Light usage for me and I have used three times the data in an identical time frame. The two ROMS I downloaded were on 4G so they don't add to the total.
dglowe343 said:
If you weren't aware of the $10 charge or didnt pay attention cuz you were too excited about getting your new phone, THATS YOUR FAULT! Not Sprint's. Just like what's been said before, Sprint offers other Android phones that don't come with an extra $10 fee. If it bothers you that much, sell your EVO on Craigslist or eBay and buy one of them.
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Yeah ok... I was never told about it when I purchased. Also.. signing the contract was digital so I saw nothing on any fees or pricing. Hell I didn't even know about it when I went on this forum. Again. I'm not really mad about paying for it.. not at all... but not everyone was told about it.. I gave him my info. Was told to sign twice on the electric pad and picked the 69.99 package. Turned my phone on and activated, printed out the contract form and told me thanks for joining sprint.. so you tell me when I was told about it. The package says unlimited data. I asked a Rep at the store and its for 4g service and owning a premium smartphone. Nothing about unlimited data? I was told I could go to blackerry and have same plan and have "unlimited 3g" so again its for 4g and owning the already paid for phone. I rather pay 10 bucks even if not here if it helps get it faster in Wisconsin. But don't say its for the unlimited data crap.. or they told you.. because not everyone was told about it.
Edit: the printed contract was stuff in the bag with the evolution box as soon as it printed and handed to me thanking for choosing sprint. So again never seen a contract.
Sent from my PC36100 using XDA App
martyzidek said:
Yeah ok... I was never told about it when I purchased. Also.. signing the contract was digital so I saw nothing on any fees or pricing. Hell I didn't even know about it when I went on this forum. Again. I'm not really mad about paying for it.. not at all... but not everyone was told about it.. I gave him my info. Was told to sign twice on the electric pad and picked the 69.99 package. Turned my phone on and activated, printed out the contract form and told me thanks for joining sprint.. so you tell me when I was told about it. The package says unlimited data. I asked a Rep at the store and its for 4g service and owning a premium smartphone. Nothing about unlimited data? I was told I could go to blackerry and have same plan and have "unlimited 3g" so again its for 4g and owning the already paid for phone. I rather pay 10 bucks even if not here if it helps get it faster in Wisconsin. But don't say its for the unlimited data crap.. or they told you.. because not everyone was told about it.
Edit: the printed contract was stuff in the bag with the evolution box as soon as it printed and handed to me thanking for choosing sprint. So again never seen a contract.
Sent from my PC36100 using XDA App
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I never mentioned anything in post about "contract". I'm not trying to argue or call you out, I'm simply saying the tiniest bit of research of the phone prior to purchase would've revealed the extra $10 charge. It was displayed on Sprint and BB's websites. I never saw a contact or was ever told by the Sprint rep that sold me the phone either.
Sent from my SUPERSONIC
Not sure where this question would go, or if its legit.
But is there a way to get a lower bill? I think Im paying too much and not sure if theres a way to ask for a different plan, complain, etc.
Currently have 2 phones, my wifes and mine.
I have the Ft even more unlimited which is 99.99
family unlimited messages 20.00
Her web 30.00 and my web is 30.00
She has a sidekick and never uses the web. We even tried calling to have it cancelled and we got some run around that sidekicks use Danger server so you need internet adn you cant cancel it or it wont even work. Dunno how true that is.
But 100 seems a bit high for just calls.
Looks like we used about 2100 mins total last month. I dunno, I need to start saving and this is killing me. I hear people saying they have $60 bills, etc but never tell me what they have or I suspect theyre lying. the wife keeps picking contracts..
Thelgow said:
Not sure where this question would go, or if its legit.
But is there a way to get a lower bill? I think Im paying too much and not sure if theres a way to ask for a different plan, complain, etc.
Currently have 2 phones, my wifes and mine.
I have the Ft even more unlimited which is 99.99
family unlimited messages 20.00
Her web 30.00 and my web is 30.00
She has a sidekick and never uses the web. We even tried calling to have it cancelled and we got some run around that sidekicks use Danger server so you need internet adn you cant cancel it or it wont even work. Dunno how true that is.
But 100 seems a bit high for just calls.
Looks like we used about 2100 mins total last month. I dunno, I need to start saving and this is killing me. I hear people saying they have $60 bills, etc but never tell me what they have or I suspect theyre lying. the wife keeps picking contracts..
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The Sidekick DOES use Danger's servers for anything web-related (including MMS). This is how Blackberries work also (except they use RIM's servers). You can pseudo-unlock a Sidekick to work on AT&T, without a computer and I know because I've done it. Phone and SMS still work fine because they're not dependent on the internet. But you still have to dispute your case with T-Mobile.
u can get the even more plus plan. my ex-wife and i both had blackberries and we were paying 139 for unlim talk text and web. the even more plus has the drawback that there is no contract so u can't get a new phone for the low price. u have to pay full price but they stretch it over 2 yrs so u r paying minor payments.
Nod, Id rather not deal with the contracts thing because something always happens. Ive thought of trying other carriers, but ive been with them since voicestream and would rather stick to em and save some funds.
Thelgow said:
Nod, Id rather not deal with the contracts thing because something always happens. Ive thought of trying other carriers, but ive been with them since voicestream and would rather stick to em and save some funds.
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I have also been with them since the voicestream days and was in the same predicament you are in. I had multiple chats with customer service personnel, which led to me getting transferred up the chain to the retention department.
I let them know that I was not happy about the current price of my plan since other carriers started rolling out more cost-friendly deals. Bottom line is I cited comparative plans from other carriers that would give me more for equal or less, and despite being a loyal customer, I was starting to waffle with the idea of paying the early termination fee and switching.
They were able to provide a few preferred services such as unlimited text for 9.99, as well as some other perks. I talked with many people and had different results, so when I was able to speak with someone who promised me a lower price on the service, I documented it with their name, contact information, etc. just to be sure they weren't duping me.
Let them know that you understand they are running a business and need to be firm, fair, and consistent. Sympathize with the fact that if they gave you a deal, they would have to give everyone a deal--but slip in the fact that you've been a loyal customer for X amount of years with an outstanding track record and would like it to stay that way.
Hope that helps.
Trade that Sidekick for a T-Mobile Comet. No regrets if you do that. Plus 10 dollar data plan!
Like other carriers, T-mobile charges exorbitant rates for any device they classify as a 'smart phone'. The simplest way around it is to get an an unlocked phone which is a smart phone, but not in their database, or not offered by them... as they can determine the type of phone based on the ESN. In this way you can sign up for whatever services you want ala-cart. If you are paying more than $15 for internet, call them up and tell them you want the 'total internet package' this is a term used for their legacy internet service which costs $15/month for unlimited, it also uses 4g. It is not offered to customers under a long term contractual agreement or customers using devices classified as 'smart phones' normally. If you have a android device I recommend using this guide I created:
http://forum.xda-developers.com/showthread.php?p=19619155#post19619155
This will allow you to drastically cut money spent on voice minutes and completely cut SMS costs provided you have a data plan, and wifi spots you visit regularly...
i would just go with simple mobile and get your phone unlocked
I switched to their new plan a couple months ago. We pay $99 for two lines. It includes unlimited talk, text, and data. The data slows at 2gb (I have never come close to that anyway). The only hitch is there is no subsidy on phones. If you already have phones that you like, you should be ok.
I agree the Value plan ( 100 for two lines unlimited everything ) is the best plan right now. You dont get "upgrades" instead you pay a small down payment then 3-15 a month depending on retail of the phone. So basically it is a finance plan at 0% interest.
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