[Q] Need help to reset the device to factory default - HD2 General

Hi everyone,
I'm totally lost with the HD2 my brother didn't want any more. I think he installed an android os but it couldn't launch or function correctly so I tried to have it back to his original state.
I tried the hard reset but it didn't work, the phone didn't launch.
I used the Task29, it worked and cleaned the phone. Then I tried to install the official rom 3.14 found on the htc support's page. The loading get stuck at 1% and stop to move until I get the 262 error.
I read a bit and try to understand how all of this work but I still don't get it. I tried the older version of the official rom, it worked a bit better since now the loading bar get stuck at 6 or 8 % randomly.
So now when I power on the phone it says : "Software update failed! Please try again" which I tried all yesterday long.
When I hold volume down and power on what I get on the red green blue white screen is this :
RUUNBH
PB81100 SS-BC
SPL-2.08.HSPL 8G XE
0x05
CotullaHSPL 0x50
Upgrade ROM code error
Please try again
I don't know what to do to resolve my situation. I'll be grateful for any help or hints you can give me.

Looks like you are trying via USB.
You could have a corrupt nand in a wrong area or some sort of hardware error.
Just to eliminate hardware, re-download the 3.14 ROM (in case you got a corrupt file)
and extract it, put the NBH file on the root of your SD card and make sure it's called leoimg.nbh disconnect from your PC and boot into bootloader and flash from SD
btw this is a tmobile phone right?

Maywiki said:
Hi everyone,
I'm totally lost with the HD2 my brother didn't want any more. I think he installed an android os but it couldn't launch or function correctly so I tried to have it back to his original state.
I tried the hard reset but it didn't work, the phone didn't launch.
I used the Task29, it worked and cleaned the phone. Then I tried to install the official rom 3.14 found on the htc support's page. The loading get stuck at 1% and stop to move until I get the 262 error.
I read a bit and try to understand how all of this work but I still don't get it. I tried the older version of the official rom, it worked a bit better since now the loading bar get stuck at 6 or 8 % randomly.
So now when I power on the phone it says : "Software update failed! Please try again" which I tried all yesterday long.
When I hold volume down and power on what I get on the red green blue white screen is this :
RUUNBH
PB81100 SS-BC
SPL-2.08.HSPL 8G XE
0x05
CotullaHSPL 0x50
Upgrade ROM code error
Please try again
I don't know what to do to resolve my situation. I'll be grateful for any help or hints you can give me.
Click to expand...
Click to collapse
Hello Maywiki,
task29 doesn't delete HSPL, that causes your troubles. May I cite from HSPL4 by Dark Forces Team:
"5) Uninstallation
Only way to remove the HSPL is to flash an original SPL from SD card.
- Take any "RUU_signed.nbh" from a ship ROM and copy it to SD card.
- Rename it to "leoimg.nbh"
- Reset the device while pressing the volume down button."
Be sure your battery is charged.
For future flashing experiences I advice you to not only "read a bit" but digging deep into it - and then re-read again.
Have fun
Getrid …

Getrid said:
Hello Maywiki,
task29 doesn't delete HSPL, that causes your troubles. May I cite from HSPL4 by Dark Forces Team:
"5) Uninstallation
Only way to remove the HSPL is to flash an original SPL from SD card.
- Take any "RUU_signed.nbh" from a ship ROM and copy it to SD card.
- Rename it to "leoimg.nbh"
- Reset the device while pressing the volume down button."
Be sure your battery is charged.
For future flashing experiences I advice you to not only "read a bit" but digging deep into it - and then re-read again.
Have fun
Getrid …
Click to expand...
Click to collapse
task29 did not cause any of his issues, after he did taask29 he tried to do what you say and flash the stock ROM but it hangs on the flash.
At no time from the bootloader should a flash just stick like that. I personally think it's a hardware failure, bad nand or something, or even a bricked radio if it keeps hanging near 1%, but you never know, the ROM he's using might be corrupt.
I still suggest you download the ROM again, put the .nbh file on your sd card like stated above and try a flash from SD.
If that fails maybe you can try to flash a custom ROM that does not include a radio and if that flashes we know we cannot flash a radio because that is what is hanging the flash.

Thanks for all your replies.
Yes I try via usb.
orangekid said:
btw this is a tmobile phone right?
Click to expand...
Click to collapse
Nope, it was bought in Belgium and it's not tied to an operator.
That's the name of the file I downloaded from the htc site : RUU_Leo_S_HTC_FRA_3.14.406.2_Radio_15.42.50.11U_2.15.50.14_LEO_S_Ship
The problem is that I can't access the sd card. The pc knows that an htc device is connected but I can't acces the device (it doesn't show up anywhere) and the sd card. The windows mobile app doesn't find a device connected too. Could it work if I pass via another phone to put the file on the sd card ?
For future flashing experiences I advice you to not only "read a bit" but digging deep into it - and then re-read again.
Click to expand...
Click to collapse
The thing is, it's not my phone at the start. I wouldn't launch myself into flashing without a lot of reading but since I got the phone in this state it's hard to find where am I.

Maywiki said:
I tried the hard reset but it didn't work, the phone didn't launch.
Click to expand...
Click to collapse
hard reset doesnt do anything when magldr clk are there, only when winmo 6,5 is there.
The loading get stuck at 1% and stop to move until I get the 262 error.
Click to expand...
Click to collapse
it worked a bit better since now the loading bar get stuck at 6 or 8 % randomly.
Click to expand...
Click to collapse
thats bad, 8/9 is the time the radio is being flashed, and is a primary indicator of a stuck radio (which also covers stuck spl, , corrupt spl/radio/bootloader basically)
The first time, the 1% hang, is the point where a stock rom tries unsucessfully to flash the spl for the first time, either triggering teh corruption, or the first time a flash has been attempted and so teh first time bootloader notices it's corrupted, (hence the RUUNBH at teh top of bootloader, it has tried to start flashing, and encountered an error, and not dropped out of flashing mode, as you would expect for a normal failed flash)
From here on, chances are you will either
1-never get anything to flash
2-possibly get winmo custom roms (no radio, see) to flash but nothing else
3-things like task29 and hspl appear to flash, but nothing changes
try No 2 first, and then try the freezer trick,chill teh phone right down, and have an sd card ready with the leoimg.nbh ready on it ready to flash as soon as you take it out of teh freezer.
Just occasionally, people get past this type of error, probably meaning the issue was corrupt software, but usually there is no fix (except JTAG, and even that isn't always successful) possibly meaning hardware corruption of a critical area of nand.
Also, if it DOES work in the freezer, that probably means you have an overheating device.
Maywiki said:
Could it work if I pass via another phone to put the file on the sd card ?
Click to expand...
Click to collapse
yes, any method you like to copy the leoimg.nbh to the sd card is fine.

samsamuel said:
hard reset doesnt do anything when magldr clk are there, only when winmo 6,5 is there.
thats bad, 8/9 is the time the radio is being flashed, and is a primary indicator of a stuck radio (which also covers stuck spl, , corrupt spl/radio/bootloader basically)
The first time, the 1% hang, is the point where a stock rom tries unsucessfully to flash the spl for the first time, either triggering teh corruption, or the first time a flash has been attempted and so teh first time bootloader notices it's corrupted, (hence the RUUNBH at teh top of bootloader, it has tried to start flashing, and encountered an error, and not dropped out of flashing mode, as you would expect for a normal failed flash)
From here on, chances are you will either
1-never get anything to flash
2-possibly get winmo custom roms (no radio, see) to flash but nothing else
3-things like task29 and hspl appear to flash, but nothing changes
try No 2 first, and then try the freezer trick,chill teh phone right down, and have an sd card ready with the leoimg.nbh ready on it ready to flash as soon as you take it out of teh freezer.
Just occasionally, people get past this type of error, probably meaning the issue was corrupt software, but usually there is no fix (except JTAG, and even that isn't always successful) possibly meaning hardware corruption of a critical area of nand.
Also, if it DOES work in the freezer, that probably means you have an overheating device.
yes, any method you like to copy the leoimg.nbh to the sd card is fine.
Click to expand...
Click to collapse
Yeah exactly where I was going with this.
Use a USB SD card reader thing to put it on SD card, or even another phone if you have to.
Try a custom ROM maybe.
If you are running 2.15.00 you don't need to flash another radio anyways, and since you have HSPL you don't need another SPL either, so you're not quite as screwed as some others even if you've got a bad radio/no flash situation.

So I did what you said (except put the phone in the freezer).
The installation went ok. Once finished it said nothing so I guessed I had to restart the phone.
Now the phone gets stuck in a white screen with htc in green on it.
Did I make something wrong ?

Maywiki said:
So I did what you said (except put the phone in the freezer).
The installation went ok. Once finished it said nothing so I guessed I had to restart the phone.
Now the phone gets stuck in a white screen with htc in green on it.
Did I make something wrong ?
Click to expand...
Click to collapse
No, either your flashed task29 then no rom or it's not loading the ROM,
try the SD flash again with the CORRECT rom and see what happens.

orangekid said:
No, either your flashed task29 then no rom or it's not loading the ROM,
try the SD flash again with the CORRECT rom and see what happens.
Click to expand...
Click to collapse
I tried again with the 3.14.406.2 from the support site, the update goes without a problem :
RADIO_V2 - OK
RCUST - OK
BOOTLOADER - OK
SPLASH1 - OK
OS - OK
CONFIGDATA - OK
RUU_WALLPAPER1 - OK
RUU_WALLPAPER2_ OK
Update Complete
UPDATE SUCCESS
When I reset, the phone vibrate seven times and stay on the white page with the htc logo on it.
What do I have to do now ? Try another rom ?

Hmmm, radio_v2 OK, ,, that's unexpected, but doesn't necessarily change anything.. .
Give the freezer trick a few goes.

Maywiki said:
I tried again with the 3.14.406.2 from the support site, the update goes without a problem :
RADIO_V2 - OK
RCUST - OK
BOOTLOADER - OK
SPLASH1 - OK
OS - OK
CONFIGDATA - OK
RUU_WALLPAPER1 - OK
RUU_WALLPAPER2_ OK
Update Complete
UPDATE SUCCESS
When I reset, the phone vibrate seven times and stay on the white page with the htc logo on it.
What do I have to do now ? Try another rom ?
Click to expand...
Click to collapse
Sounds like your chip is overheating, not good. You need a main board replacement or maybe this:
http://forum.xda-developers.com/showthread.php?t=982454
or see if this guy will donate his
http://forum.xda-developers.com/showthread.php?t=1890582
That's what I think is wrong.
Take out the battery and put it and the phone in a baggy in the freezer for 15 minutes, then put in the battery and turn on the phone. It should load WM6.5 before freezing again...

samsamuel said:
Hmmm, radio_v2 OK, ,, that's unexpected, but doesn't necessarily change anything.. .
Give the freezer trick a few goes.
Click to expand...
Click to collapse
Ok, now I need an explanation. How the hell does this trick work ? I did what you said and now the phone works. What's the mystery behind this ?
Is it permanent or it will need to be done frequently ?
orangekid said:
Sounds like your chip is overheating, not good. You need a main board replacement or maybe this:
http://forum.xda-developers.com/showthread.php?t=982454
or see if this guy will donate his
http://forum.xda-developers.com/showthread.php?t=1890582
That's what I think is wrong.
Take out the battery and put it and the phone in a baggy in the freezer for 15 minutes, then put in the battery and turn on the phone. It should load WM6.5 before freezing again...
Click to expand...
Click to collapse
Thanks for the tips, but I got the phone for free and it was mean to be left alone somewhere on a desk. If the problem come again, I'll get a new phone. And I'm not ready to change a main board by myself, I have two left hand.

Maywiki said:
Ok, now I need an explanation. How the hell does this trick work ? I did what you said and now the phone works. What's the mystery behind this ?
Is it permanent or it will need to be done frequently ?
Thanks for the tips, but I got the phone for free and it was mean to be left alone somewhere on a desk. If the problem come again, I'll get a new phone. And I'm not ready to change a main board by myself, I have two left hand.
Click to expand...
Click to collapse
The trick works because your chip is overheating. This is a common HD2 problem. When you freeze the phone the chip cools enough to boot the OS, and it may run fine for a few minutes. Play a video or do anything that heats up the processor at all and it will reboot and get stuck on bootloader again. It is a hardware issue that can only be solved by one of the methods I mentioned above.

orangekid said:
The trick works because your chip is overheating. This is a common HD2 problem. When you freeze the phone the chip cools enough to boot the OS, and it may run fine for a few minutes. Play a video or do anything that heats up the processor at all and it will reboot and get stuck on bootloader again. It is a hardware issue that can only be solved by one of the methods I mentioned above.
Click to expand...
Click to collapse
Yep you're right, it can't stand a video. Thank you anyway :good:

Related

Phone stuck at white screen with HTC

Hi there,
I really need help!
I wanted to flash my phone with a nbh file, but I could not enter my bootloader.
I had installed HSPL3.
Now someone told me to use Flashaholic ROM update utility.
I did this, and a black screen with a % indicator appeared, not too long, it restarted, and went into a white screen with htc in the middle.
Restarting with volume down button pushed doesnt bring me into bootloader.
What can I do now?
I really need help!
Unfortunately, if you can't get your HD2 to boot into the bootloader, there's not much to be done.
Are you sure you had HSPL installed? Because from what I have heard, HSPL is there to always allow you to use it for flashing stuff, regardless of the integrity of other software parts such as the radio or the ROM, so reaching the bootloader should not be a problem for anyone.
Can you connect it to your PC via USB? If you manage to get a connection, you might just have a chance to flash another radio/ROM.
anrabi4 said:
Unfortunately, if you can't get your HD2 to boot into the bootloader, there's not much to be done.
Are you sure you had HSPL installed? Because from what I have heard, HSPL is there to always allow you to use it for flashing stuff, regardless of the integrity of other software parts such as the radio or the ROM, so reaching the bootloader should not be a problem for anyone.
Can you connect it to your PC via USB? If you manage to get a connection, you might just have a chance to flash another radio/ROM.
Click to expand...
Click to collapse
I installed HSPL3, and it said it was succesfull so...
After that I installed a custom rom with an utility that came with it (Dutty's)
So far I know, I cannot get any connection, but I try to download a stock rom (an utility exe) from HTC.com.
But I think this won't work right? because you have to sync.
You could try and flash a stock ROM via the SD Card, see if that works. There are some instructions here on XDA in the ROM Development section, check it out there.
Basically, once you have downloaded an official ROM from htc.com, extract it as if it were an archive and get the ruu_signed.nbh. Rename it to LEOIMG.nbh. Then take your SD Card, format it to FAT32, place the LEOIMG.nbh on the card and put it in your phone. While holding down the volume down button, boot the phone and a white Loading... screen should appear and the flashing process should begin.
I`m afraid this won't work either, as the bootloader is supposed to show up in order for you to be able to flash anything, but it's better than doing nothing, so...
anrabi4 said:
You could try and flash a stock ROM via the SD Card, see if that works. There are some instructions here on XDA in the ROM Development section, check it out there.
Basically, once you have downloaded an official ROM from htc.com, extract it as if it were an archive and get the ruu_signed.nbh. Rename it to LEOIMG.nbh. Then take your SD Card, format it to FAT32, place the LEOIMG.nbh on the card and put it in your phone. While holding down the volume down button, boot the phone and a white Loading... screen should appear and the flashing process should begin.
I`m afraid this won't work either, as the bootloader is supposed to show up in order for you to be able to flash anything, but it's better than doing nothing, so...
Click to expand...
Click to collapse
Does not work, still hangs in htc bootscreen.
What I have to do now? =(
I hope you have any more suggestions for me.
I will read it within 20 min, because I have to go soon for 20 min.
I really need my phone fixed =(
Hi, if I remember correctly, you already said in the Artemis-thread, that the VOL DOWN button is broken. If this is the case, I fear there is not much you can do...
Have the same problem too.
I've installed a few roms with no worries, tried one about an hour ago that performs a Task 29 and i'm also now stuck at the white HTC screen...
it says the task29 was succesfull and then got stuck on the white HTC screen and the rom failed to load as the laptop did not detect a usb connection...
I've downloaded a stock rom and put it on the SD card named LEOIMG.nbh and tried pressing the vol down button, the Red,green,blue,white screen appears i can see
PB81100 HX-BC
SPL 2.08.Hspl 8g XE
0x05
CotullaHSPL 0x30
Then "serial" at the bottom or if i have the phone connected to the pc then "USB" appears.
If i hold both buttons and perform a Hard reset the phone asks to press Vol up button then says restored really quickly then freezes at the white HTC screen..
Any suggestions
Cheers
Actually got it sorted now, the rom had the Flashaholic utility built in which i haven't used before.
As we speak the rom is now installing phew (stop sweating now)...
Thought i had bricked it...
MaxKaul said:
Hi, if I remember correctly, you already said in the Artemis-thread, that the VOL DOWN button is broken. If this is the case, I fear there is not much you can do...
Click to expand...
Click to collapse
It's not broken, it just worked before I did the task29.
The phone is empty, and has no bootloader, and no ROM.
wakers said:
Have the same problem too.
I've installed a few roms with no worries, tried one about an hour ago that performs a Task 29 and i'm also now stuck at the white HTC screen...
it says the task29 was succesfull and then got stuck on the white HTC screen and the rom failed to load as the laptop did not detect a usb connection...
I've downloaded a stock rom and put it on the SD card named LEOIMG.nbh and tried pressing the vol down button, the Red,green,blue,white screen appears i can see
PB81100 HX-BC
SPL 2.08.Hspl 8g XE
0x05
CotullaHSPL 0x30
Then "serial" at the bottom or if i have the phone connected to the pc then "USB" appears.
If i hold both buttons and perform a Hard reset the phone asks to press Vol up button then says restored really quickly then freezes at the white HTC screen..
Any suggestions
Cheers
Click to expand...
Click to collapse
task29 DELETES the ROM. You NEED to install a ROM. A Radio-ROM should be installed automatically with task29. If this isn't the case, you need to install a Radio-ROM too. You can either install the HTC ROM or you can install a custom ROM like forum.xda-developers.com/showthread.php?t=612580
Suggestion: Enter bootloader -> connect USB -> install ROM with CustomRUU
MaxKaul said:
task29 DELETES the ROM. You NEED to install a ROM. A Radio-ROM should be installed automatically with task29. If this isn't the case, you need to install a Radio-ROM too. You can either install the HTC ROM or you can install a custom ROM like forum.xda-developers.com/showthread.php?t=612580
Suggestion: Enter bootloader -> connect USB -> install ROM with CustomRUU
Click to expand...
Click to collapse
Do I have to repeat it again? there is NO BOOTLOADER
joshoon said:
Do I have to repeat it again? there is NO BOOTLOADER
Click to expand...
Click to collapse
If you'd read the entire post, you'd notice, that I quoted the user "wakers", who seems to be able to enter bootloader.
MaxKaul said:
If you'd read the entire post, you'd notice, that I quoted the user "wakers", who seems to be able to enter bootloader.
Click to expand...
Click to collapse
Well im not able to.
I did a HSPL before then I putted a custom ROM Dutty's on the device.
After that I putten a Stock ROM on it again, and then I used Flashaholic, and after task29 it got stuck.
Well no bootloader means no HSPL which is good news for your warranty coverage..
Just go to HTC service and play dumb " uhm i was playing around websites with a flash game and uhm my phone uhm rebooted and is like stuck ever since in uhm HTC logo"
Now if the case for not being able to load the bootloader is a broken volumedown button, yeah ur pretty screwed, prepare to dive in ur wallet.
Were do you live? If you need help and there's one living nereby maybe we can help (p.e. a full battery) I live in the eastern part of the Netherlands (Overijssel) PM me if you can come.
On the Kaiser (my previous phone) I also had a problem I couldn't enter the bootloader anymore, but I can't remember why or what I did to recover it.
- If it was an allmost empty battery and recharged it?
- If I have used a special tool to connect?
I really can't remember.
If I read your story, I think you have loaded a corrupted NBH thru SDCard method, otherwise i think you cannot wipe your bootloader. Task29 only wipes the ROM area not the bootloader.
Have you tried to contact Bepe or Cotulla, cause i think they know everything about (H)SPL.
Otherwise you can start building a new house (you've got your first brick )
have you checked you battery connections, the middle one is notorious for getting bent out of shape at which point the battery will not charge and you can't flash you ROM.
chris2busy said:
Well no bootloader means no HSPL which is good news for your warranty coverage..
Just go to HTC service and play dumb " uhm i was playing around websites with a flash game and uhm my phone uhm rebooted and is like stuck ever since in uhm HTC logo"
Now if the case for not being able to load the bootloader is a broken volumedown button, yeah ur pretty screwed, prepare to dive in ur wallet.
Click to expand...
Click to collapse
I'm 100% sure it's not the volumebutton, and yes Im gonna play a bit dumb ofc, but I already have another story.
henk-jan said:
Were do you live? If you need help and there's one living nereby maybe we can help (p.e. a full battery) I live in the eastern part of the Netherlands (Overijssel) PM me if you can come.
Click to expand...
Click to collapse
It's costs a lot for a trip to there.
Btw, I tried a full battery too, didn't work. (I have two)
webpatrick said:
On the Kaiser (my previous phone) I also had a problem I couldn't enter the bootloader anymore, but I can't remember why or what I did to recover it.
- If it was an allmost empty battery and recharged it?
- If I have used a special tool to connect?
I really can't remember.
If I read your story, I think you have loaded a corrupted NBH thru SDCard method, otherwise i think you cannot wipe your bootloader. Task29 only wipes the ROM area not the bootloader.
Have you tried to contact Bepe or Cotulla, cause i think they know everything about (H)SPL.
Otherwise you can start building a new house (you've got your first brick )
Click to expand...
Click to collapse
I think it's bricked man, my bro is looking for the papers soon, and then im going to the KPN shop (the provider), because the phone has been ordered from there.
nrfitchett4 said:
have you checked you battery connections, the middle one is notorious for getting bent out of shape at which point the battery will not charge and you can't flash you ROM.
Click to expand...
Click to collapse
All the connections look fine.

[Q] Trying to get my HD2 working again

Okay here is the rundown:
1. Bought HD2 phone from ebay that had "freezing problems". Phone would freeze on "Stick Together" screen even after hard reset. Cleaned and made sure battery pins were straight. Removed SIM and sd card during the entire process.
2. Attempted to flash T-Mobile 2.13 update by sd card. (Formated card FAT32 and changed .nbh file to leoimg.nbh). Waited a day and then hard reset the phone and phone froze again.
3. Flashed HSPL and attempted to run Task29. (Right click on run as administrator but the program never completes). I've tried the version that requires a radio. I attempted to extract the Task29 that doesn't require the radio but for some reason the computer is unable to do so.
4. Tried to run T-Mobile update again but now that program cannot finish. Says something about radio failure.
I can still get into the bootloader screen but if I start it up normally it reads "System update failure". Needing any help I can get. I'm not an expert at this (obviously) so please try to use "noob" terminology for my benefit if possible. I'm using Vista and I'll try to give whatever information that may be needed in order to resolve this matter. Thanks in advance for your help.
What does it show in bootloader exactly?
And, after you flashed 2.13.531.1 stock did the phone boot past the splash screen (Stick Together screen)? Have you tried flashing via Activesync?
In bootloader in the upper right hand corner it says RUUNBH
then shows the following lines
PB81120 HX-B3
SPL-2.08.HSPL 8G XE
0x05
CotullaHSPL 0x40
Upgrade ROM code error
Please try again
Once I flashed stock ROM it went pass the splash screen once (and that was after many MANY hard resets without SIM and sd card).
I tried activesync also but it doesn't complete. It keeps failing when it gets to installing the radio.
try to flash just a radio....Just make sure its compatible with the phone...you can only use one series of radio for the tmous hd2....
Manually put phone into bootloader..
Connect to computer via usb
Run RUU...
Cant hurt...just to see if you can flash a radio to it..since thats where your getting your errors...
bossb2525 said:
Okay here is the rundown:
1. Bought HD2 phone from ebay that had "freezing problems". Phone would freeze on "Stick Together" screen even after hard reset. Cleaned and made sure battery pins were straight. Removed SIM and sd card during the entire process.
2. Attempted to flash T-Mobile 2.13 update by sd card. (Formated card FAT32 and changed .nbh file to leoimg.nbh). Waited a day and then hard reset the phone and phone froze again.
3. Flashed HSPL and attempted to run Task29. (Right click on run as administrator but the program never completes). I've tried the version that requires a radio. I attempted to extract the Task29 that doesn't require the radio but for some reason the computer is unable to do so.
4. Tried to run T-Mobile update again but now that program cannot finish. Says something about radio failure.
I can still get into the bootloader screen but if I start it up normally it reads "System update failure". Needing any help I can get. I'm not an expert at this (obviously) so please try to use "noob" terminology for my benefit if possible. I'm using Vista and I'll try to give whatever information that may be needed in order to resolve this matter. Thanks in advance for your help.
Click to expand...
Click to collapse
hello there...
this is known issue with some t-mobile hd2's..
this happens mostly when you get refurbished..but i'm not sure
almost same thing happens look here --> http://forum.xda-developers.com/showthread.php?t=795554
go ahead, flash stock rom, get replacement from t-mobile
Thas not gonna help
JackH said:
hello there...
this is known issue with some t-mobile hd2's..
this happens mostly when you get refurbished..but i'm not sure
almost same thing happens look here --> http://forum.xda-developers.com/showthread.php?t=795554
go ahead, flash stock rom, get replacement from t-mobile
Click to expand...
Click to collapse
He stated quite clearly he bought the phone on eBay - Hows he gonna get a replacement from T-Mobile without a warranty?
Okay - if you can get to the Bootloader consistently, you have that going for you at least. Did you try just flashing a Radio? If thAT fails, Next thing I would try is a task 29, then flash a stock ROM afterwards. Alternately, you COULd try reflaching HSPL, in the event that it's corrupted in some way. You have some options still, just preceed cautiously, and don't flash anything you are unsure of. Let us know what happens!
i have the same exact issue too, see: http://forum.xda-developers.com/showthread.php?p=8434282#post8434282
I am using windows 7, and mine installed the regular spl and rom, but not the radio from the memory card.
I hope someone figures it out.
simplest way
hi brother.....i m facing the same problem nd i dnt hav the bill from t mobile also, so cnt replace the **** back..nyways...what i did was gave it to a htc service center they chekd the fon...nd said hav to replace the mainboard... fuk.....now its stil ther since 3 weeks.....lets c wat happens
Sorry, I just realized XDA went down one night and all my updated information that I posted on here was erased. Anyway, I was successful in running task29. I also successfully updated the phone to the 2.13 software from t-mobile. In the end my phone still froze and would occasionally go past the splash screen. Since I can't get any consistency with the phone (and since I've been working on this phone for almost 3 weeks) I just finally gave up on it. Hope somebody can find a solution for the rest of you experiencing this problem. I will continue to check back at the other threads to see if anyone finds the magic fix. Thanks for everybody who tried to help me.

[Q][HELP!] Cant install MAGLDR

Hello, i have serious problem,
I was running Android GINGER... and after one restart i god 1234.... FAILED bla bla
After that i went to MAGLDR and tryed to reflash another rom but no succes
MAGLDR froze!!!!
I did TASK 29 on it and it removed everything, after this i am UNABLE to install MAGLDR 133 or any other on my HD2. its a 576MB from UK, using it in CROATIA.
HAD T-mob WIN 6.5, Android 2.1, and above mentioned 2.3.3 ver.
ANY IDEA HOW TO INSTALL MAGLDR AGAIN???
HSPL is COTULLA 2.08 HSPL
Did i bricked it? can i undo?
p.s. i did hardreset, didnt work.
CAN I TRY RETURN SPL and how to return to stock so i can try WMO6.5 again?
HELP i am desperate! help, payed alot for this phone, i am broke now without phone!
calm down man we've all been there at some point,
ok if you wanna go back to stock go to the htc site and download a official rom,
does your phone turn on?
can you get in bootloader?
if you can does it say spl or hspl ??
ops
i am sure you havent been there.
I GOT HSPL 2.08 by beppe and Cotula
I,ve tryed official rom, it starts counting, but at approx 10% it stops and bar goes red, and triangle with exclamation point appears next to it.
I OFF:... F**** it UP. i am so screwd!
-phone does turn on, and goes to white screen, saying htc and nothing
-i can go to 4colour bootscreen, sayes SERIAL and USB after i connect
ty for trying to help me
white screen hhmm Radio - do you happen to know what radio you have flashed, if not go here http://forum.xda-developers.com/showthread.php?t=611787 chose say 2.15.50.14 down load it, i dont have micro usb on my phone no more so you have to options put phone in bootloader wait for it to turn to usb and run the ruu for the radio, or extract it find the .nbh file and rename it to LEOIMG.nbh pop it in the phone keep holding volume down till u get a grey screen and follow the instructions to flash the radio, and then try again,
you said you had android before? did you use cwm or clk so you can recover??
oh and by the way i nearly bricked my hd2 on release day so i no how u feel lol
EDIT = you can try and flash the stock rom and start again, by using 7zip to extract the official rom, find the .nbh file, rename it to LEOIMG.nbh also pop it on a micro sd card smaller than 8gig (just to be safe) boot into bootloader and follow through that way.
Demon_man said:
white screen hhmm Radio - do you happen to know what radio you have flashed, if not go here http://forum.xda-developers.com/showthread.php?t=611787 chose say 2.15.50.14 down load it, i dont have micro usb on my phone no more so you have to options put phone in bootloader wait for it to turn to usb and run the ruu for the radio, or extract it find the .nbh file and rename it to LEOIMG.nbh pop it in the phone keep holding volume down till u get a grey screen and follow the instructions to flash the radio, and then try again,
you said you had android before? did you use cwm or clk so you can recover??
oh and by the way i nearly bricked my hd2 on release day so i no how u feel lol
EDIT = you can try and flash the stock rom and start again, by using 7zip to extract the official rom, find the .nbh file, rename it to LEOIMG.nbh also pop it on a micro sd card smaller than 8gig (just to be safe) boot into bootloader and follow through that way.
Click to expand...
Click to collapse
i sayed i had android on cwm, i tryed recover but magldr crashed, and since then i have problem loading MAGLDR.
RADIO FAILED TO UPDATE, i tryed that version that you sayed but it goes to 100% then shows again that triangle with !inside. F***** i am loseing my mind!
Your way of upgrading rom wont work, gray screen shows for a glich of a second and dissapears to 4colour bootscreen.
I wish i died! i ****ed all up.
BTW i bought a phone in uk and on the back of battery sayes only serial numbers in this order:
S/N99HJY005-2
35412003-754967-0
no imei, no nothing else if helps.
i am dead, payed 500$ for it last year for this amazeing phone and now i ruined everything.
ok im with you on what you have and havent done, to me it sounds like a hardware problem if it wont flash, do you have another micro sd car you could use to try and go back to stock??
did you format the sd card first ?
Demon_man said:
ok im with you on what you have and havent done, to me it sounds like a hardware problem if it wont flash, do you have another micro sd car you could use to try and go back to stock??
did you format the sd card first ?
Click to expand...
Click to collapse
I get it , how to do GRAY FLASHING THING, but i got RADIO EROOR
SAYES:
00018003
LEOIMG.nbh - FAIL
RADIO_V2 - RSA Fail
Update Terminate
UPDATE FAIL
this happends when the bar gets to the 100%
do you have access to another pc mate with a different operating system from yours??
are you connecting phone via usb to the front or back of the pc?
have a read through this thread im reading alos
http://forum.xda-developers.com/showthread.php?t=618084
Take out the battery and keep the phone off in a very cool air conditioned room for a couple hours (maybe even the refrigerator).
Put the battery back in and flash stock again.
edit: hmm. Just read that other thread, yeah you may need to jtag it...but I'd still try the fridge thing.
Edit2: worked for this guy:
nschoot said:
Sorry, for not replying before...
I put my phone in a ziplock plastic back and left it in the fridge for a few hours (I think about 8 hours or so). Then I booted it and tried to install the LEOIMG.nbh file from SD card... I kept it in the fridge while installing the image.
And somehow, it just worked first time!!
The image (from the first post of this thread) is a US demo version of Windows mobile, but I was able to install the regular ROM from the HTC site after this - without the need to keep it in the fridge.
Click to expand...
Click to collapse
demon_man said:
do you have access to another pc mate with a different operating system from yours??
Are you connecting phone via usb to the front or back of the pc?
Have a read through this thread im reading alos
http://forum.xda-developers.com/showthread.php?t=618084
Click to expand...
Click to collapse
ok what i did dunno, but this is whats happened
downgraded to spl 1.42 or something,
started official ruu winmo 6.5 got an error, cellphone shut down and now it wont even turn on.
Ty for all the help, realy realy realy thank you !!!!
I am off to bed, tomorow i will throw my hd2 to trash can!
davor.klobucaric said:
ok what i did dunno, but this is whats happened
downgraded to spl 1.42 or something,
started official ruu winmo 6.5 got an error, cellphone shut down and now it wont even turn on.
Ty for all the help, realy realy realy thank you !!!!
I am off to bed, tomorow i will throw my hd2 to trash can!
Click to expand...
Click to collapse
Which stock ROM did you flash?
either you have a bad flash and its gone tits up or its bricked, either way someone will be here tomorrow when u return
Demon_man said:
either you have a bad flash and its gone tits up or its bricked, either way someone will be here tomorrow when u return
Click to expand...
Click to collapse
STOCK ROM:
RUU_Leo_S_HTC_WWE_3.14.405.2_Radio_15.42.50.11U_2.15.50.14_LEO_S_Ship
IT WAS WORKING BEFORE!!!
i left batery out for a couple of minutes,and now it goes to 4 colour bootscreen,
BUT! I have another problem, 1,42.0000 works, but its SPL, and if i try to go HSPL 2.08 PROGRAM CRASHES on my comp.
This is so fu**** up. I would rather send to someone who knows how to repair this. anyone interested?
Lost my will to live with this phone. i am suicidal! (joke, don't call social services)
davor.klobucaric said:
STOCK ROM:
RUU_Leo_S_HTC_WWE_3.14.405.2_Radio_15.42.50.11U_2.15.50.14_LEO_S_Ship
IT WAS WORKING BEFORE!!!
i left batery out for a couple of minutes,and now it goes to 4 colour bootscreen,
BUT! I have another problem, 1,42.0000 works, but its SPL, and if i try to go HSPL 2.08 PROGRAM CRASHES on my comp.
This is so fu**** up. I would rather send to someone who knows how to repair this. anyone interested?
Lost my will to live with this phone. i am suicidal! (joke, don't call social services)
Click to expand...
Click to collapse
That is the correct ROM.
you need to flash it via SD instead of RUU, that way it will put the correct SPL on your phone without you having to do anything from you computer.
edit: to clarify, flashing via RUU it cannot replace your SPL version, but if you extract that file, then move the NBH to the root of your SD card, then rename it LEOIMG.NBH, then go into bootloader, it will recognize it and ask you to flash. hit power to flash and it will restore to stock SPL, Radio, ROM, Boot Logo, etc.. you're good to go.
your phone turned off??? is your battery dead??
orangekid said:
That is the correct ROM.
you need to flash it via SD instead of RUU, that way it will put the correct SPL on your phone without you having to do anything from you computer.
edit: to clarify, flashing via RUU it cannot replace your SPL version, but if you extract that file, then move the NBH to the root of your SD card, then rename it LEOIMG.NBH, then go into bootloader, it will recognize it and ask you to flash. hit power to flash and it will restore to stock SPL, Radio, ROM, Boot Logo, etc.. you're good to go.
Click to expand...
Click to collapse
I have tryed that, thank you for your response, it went well, spl went to rom fitting, BUT,
WHITE HTC sigh on turn on, 3 RED LINES ON THE BOTTOM showing radio, and other stuff, but it constantly restarts, it wont load win 6.5. anyonne know why?
Problem with clk/magldr
was trying to flash my htc hd2 EUROP with hd2 toolkit v 4.2.0.1 i follow this steps
1-i power off my phone
2-I press in vol down button and power button in same time phone now was in 3 color mode
3- i press in task 29 on hd2 toolkit this erase my phone completely
4-then i press vol down button and power button in same time again
5- i click in clk repartition and choose 200MB
6- what happen is after all this steps my phone start with htc image blocked in white and green and i cannot boot in fast speed mode like usually.
obs, im using spl-2.0.8 HSPL by cotulla.
does anyone knows how to enter in fast speed boot mode without clk or magldr cause ive tried with these they dont work,..i just only can run wm6.5 that is .....i need help please
You are sure, you have installed a recommended radio rom?
You should use the radio rom 2.15.50.14.
Send from my Leo using Tapatalk

Phone Keeps Rebooting

Hi, I am having a problem where my phone is stuck in a rebooting cycle. When I power it up I get the T-Mobile screen (btw is there a way to get rid of that?) and then the 1,2,3,4... screen. Then the screen goes blank and reboots and the same thing happens again and again...
I had flashed it to WM7 so I was thinking that might be the problem. I wanted to load the stock ROM anyways but I'm not sure how I can do that now with the problem I having.
I tried powering it up while holding the volume down button. I get to the red, blue, green screen but my XP system doesn't detect the phone. Activesync doesn't recognize it either.
When reading how to flash it back to stock ROM, I remember one site said that it doesn't matter if it doesn't sync the utility would still be able to flash it back to stock. I want to make sure though so I don't brick the phone.
Any help would be appreciated.
yes it should still work. theres only been one computer ive used to flash (android or wp7) that recognized my leo and it has been successful. SOMETIMES ive gotten an error about halfway through the process but i just restarted and it went off beautifully.
flashing back stock rom ive never had ANY problems PERIOD and phone was never detected. good luck
vik123 said:
Hi, I am having a problem where my phone is stuck in a rebooting cycle. When I power it up I get the T-Mobile screen (btw is there a way to get rid of that?)
Click to expand...
Click to collapse
yes, look up changing the splashscreen. you flash them just like flashing winmo roms and radios.
and then the 1,2,3,4... screen. Then the screen goes blank and reboots and the same thing happens again and again...
Click to expand...
Click to collapse
this type of bootloop, so early into teh boot sequence, (especially if the phone is stable when in bootloader) is very often a bent/broken/not connecting battery connector.
I had flashed it to WM7 so I was thinking that might be the problem. I wanted to load the stock ROM anyways but I'm not sure how I can do that now with the problem I having.
I tried powering it up while holding the volume down button. I get to the red, blue, green screen but my XP system doesn't detect the phone. Activesync doesn't recognize it either.
Click to expand...
Click to collapse
activesync never does in bootloader. the instructions to get an activesync connection' doesnt mean activesync teh program, it means 'get a usb connection to your computer', , if it says usb in the white area of bootloader you are good to go.
When reading how to flash it back to stock ROM, I remember one site said that it doesn't matter if it doesn't sync the utility would still be able to flash it back to stock. I want to make sure though so I don't brick the phone.
Click to expand...
Click to collapse
correct
Any help would be appreciated.
Click to expand...
Click to collapse
you're welcome
Thanks for all of the advice. I was unable to get it to flash properly. I started the process and a progress bar showed up on the phone but then at 1% I got an error on the PC saying that a connection cannot be established with the phone.
I then tried the SD card method (copying RUU_signed.nbh to an SD card after renaming it to leoimg.nbh), but it seems to have made it worse. I started up the phone in bootloader with this file on the sd card and it started the flashing process. A couple of minutes later it stopped with this showing up on the screen:
00018003
LEOIMG.nbh - FAIL
RADIO_V2 - RSA FAIL
RCUST -
BOOTLOADER -
SPLASH1 -
OS -
CONFIGDATA -
Update Terminate
UPDATE FAIL
Click to expand...
Click to collapse
Now when I power up the phone I get this message:
<image of an exclamation inside a triangle>
Software update failed!
Please try again.
Click to expand...
Click to collapse
And if I start up in bootloader I get this:
______________________RUUNBH
PB81120 HX-B3
SPL-2.08.HSPL 8G XE
______________0x05
CotullaHSPL____0x40
Upgrade ROM code error
Please try again
Click to expand...
Click to collapse
Please help. I don't know what to do. This is getting very frustrating.
I also experienced the reboot loop,
I used another SD card and that solved it.
only problem is, now I have a fukked up microSD card, and I have not found a device that is able to format it.
When my phone goes into a boot loop (i.e., powers up, shows boot screen, gets past MAGDLR, goes to the loading screen, then reboots), I only need to connect it to a wall-plug to charge it and voila, it starts for me.
I have no idea why this is the case, it is very random if and when it goes into a boot loop. But I've heard that most reboots are related to the SD cards.
One solution you can try is to fill up the SD-card. Fill it up to say 30 ~ 40 % full of stuff? Apparently, this will give you some luck in filling up the sectors of the card that aren't "sufficiently" fast enough for WP7 that might be causing the reboot. I did that for mine and it drastically cut down on the rate of how often it rebooted. Now it's once every few days whereas it used to be a few reboots in a single day.
Sorry to bump this old thread but things came up and I didn't get a chance to try to resolve this and I sort of forgot about it.
I now have been trying to fix it again using some of the suggestions here but the phone is acting funny. When I first tried to power it up nothing happened. I figured because it had been sitting so long, so I plugged it in to the charger. As soon as I did the phone powered up without me pressing anything. Then the red, green, blue, and white screen that looked like this:
______________________RUUNBH
PB81120 HX-B3
SPL-2.08.HSPL 8G XE
______________0x05
CotullaHSPL____0x40
Click to expand...
Click to collapse
popped up on the screen and then it immediately went to a gray screen that said "loading...." It was stuck on this so I removed the battery. When I inserted the battery back in and powered it up the camera flash went off and it vibrated continuously. The same thing happened a second time when I tried. I thought I would let the battery charge overnight, so I plugged it into the charger. The charging light never came on but I thought I would see anyways.
When I checked on it in the morning, the screen was lit up gray but there was nothing else. I took out the battery, popped it back in but the phone wouldn't turn on. I took out the battery and let it sit for about 15 mins. I put it back in but it wouldn't power up if I pressed the power button. I held the volume down button and pressed the power button and the same thing happened with the red, green, blue, and white RUUNBH screen coming up and then it immediately goes to "loading..."
I took out the battery to power it down and tried again, but nothing happened. Again, I took out the battery and let it sit for 15 mins. but this time I also removed SD card. Now when I hold Volume down and press power and the RUUNBH screen comes up:
______________________RUUNBH
PB81120 HX-B3
SPL-2.08.HSPL 8G XE
______________0x05
CotullaHSPL____0x40
Upgrade ROM code error
Please try again
Serial
Click to expand...
Click to collapse
I then plugged it into the computer through USB and the "Serial" on the screen changed to "USB" and in device manager it shows up as Qualcomm CDMA Technologies MSM.
I want to try getting it back to stock but because of the things mentioned above, I am afraid of screwing it up even more beyond repair. I am a novice so terms like HSPL and radio is a bit confusing to me. Thanks in advance.
Bump. I went on the HTC website to see if I could find the appropriate ROM. I entered my IMEI number and it directed me to download Version 2.13.531.1
It seems like this is a different version than what is showing up on my phone right now.
I'm not sure how I should proceed and doing a search I find differing advice. Any help would be appreciated.
you have HSPL 2.08 already on device...
use HSPL flasher to get back if you want to original SPL...
http://forum.xda-developers.com/showpost.php?p=5279236&postcount=4
if you want try flash WP7 read tutorial from my signature
dxdy said:
you have HSPL 2.08 already on device...
use HSPL flasher to get back if you want to original SPL...
http://forum.xda-developers.com/showpost.php?p=5279236&postcount=4
if you want try flash WP7 read tutorial from my signature
Click to expand...
Click to collapse
Thanks dxdy. I edited my post; I'm not sure if that changes anything. I ideally I would like to eventually use this phone with WP7 but I thought I would need to get back to stock W6.5. Can I follow the WP7 tutorial even given the state my phone is in?
if you want back to stock wm6.5 only need to flash stock ROM...
maybe you can try the mtty to erase it

[Q] [HELP] restoring a dead HD2

I've got a working HD2 running Tytungs 4.2.2 - which is great.
A friend has given me their dead HD2 to try to recover it.
When powered on it simply shows a white screen.
When I go into bootloader...the multi-coloured to screen comes up, and indicates SPL-3.03.0000
So I can't try and install HSPL as I understand it.
When I I plug in the USB cable the "serial" turns to "USB" on the bootloader screen
So I thought I'd try flashing a stock winmo rom to see if it came alive, and hopefully downgrade SPL at the same time to then move onto HSPL and Android.
I found RUU_Leo_HTC_WWE_1.66.405.2_Radio_Signed_15.30.50.07U_2.06.51.07_Ship.exe
(lots of the old stock rom links are broken)
I extracted RUU_signed.nbh, renamed it LEOIMG.nbh...copied it to a blank 2gb SD card, put the card in the phone, powered on holding down the vol-down key and just got into the bootloader screen.....
So I'm stuck.....any ideas on what I could try?
Is it worth running the full Rom update utility?
is it just time to dump it?
Well I noticed the sdcard was formatted fat not fat32! Sorted that put leoimg.nbh back on it and the loader/flasher starts but fails flashing the radio.....reporting 00018003 RADIO FAIL
I tried flashing hspl with hspl4 - hoping if it worked I could try to flash a radio but no luck there....
Most stuff I am finding on searching is people like me blundering about in the dark......binning the hd2 seems a waste but I'm out of ideas on how to move forward....
blackkj said:
Well I noticed the sdcard was formatted fat not fat32! Sorted that put leoimg.nbh back on it and the loader/flasher starts but fails flashing the radio.....reporting 00018003 RADIO FAIL
I tried flashing hspl with hspl4 - hoping if it worked I could try to flash a radio but no luck there....
Most stuff I am finding on searching is people like me blundering about in the dark......binning the hd2 seems a waste but I'm out of ideas on how to move forward....
Click to expand...
Click to collapse
I've got this white screen several times now, and in most cases it worked just to take out the battery and put it back in.
Usually the problem is solved temporarily if u do a task29 and install a clean rom.
With my HD2 the problem appears randomly after 4-5 months...maybe it's some kind of a hardware issue, maybe the RAM?
As far as I see it, there is no clear solution for the white screen..
Klumpi said:
Usually the problem is solved temporarily if u do a task29 and install a clean rom.
As far as I see it, there is no clear solution for the white screen..
Click to expand...
Click to collapse
I think you are right.
I can't do a Task29 as I can't get HSPL on the HD2.....
(It's running SPL3 so I have to use HSPL4.exe and that fails to install HSLP2.08 and HSPL3.03....)
Cheers
blackkj said:
I think you are right.
I can't do a Task29 as I can't get HSPL on the HD2.....
(It's running SPL3 so I have to use HSPL4.exe and that fails to install HSLP2.08 and HSPL3.03....)
Cheers
Click to expand...
Click to collapse
have you tried the factory reset?

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