So I have spent several hours looking through all the threads related to this problem and have had no success with any guide/instructions.
My phone gets stuck on the splash screen. I can get into HBOOT and if I select "Factory Reset" or "Recovery" in BOOTLOADER the phone will just freeze up and not do anything. If I do a "Reset" or "Reset Bootloader" in FASTBOOT it still freezes up.
I tried the PD15IMG.zip and it works well until it asks to update. When I press yes, it shows "-Updating" next to [1] BOOTLOADER and then freezes up (I have left it for 45min and it hasn't changed).
I looked at the IMAGE CRC and the codes in the PD15IMG.zip don't match the ones on the phone (I don't know if that's relevant but just letting you know)
This is the info in HBOOT:
GLACIER PVT SHIP S-ON
HBOOT-0.89.006
MICROP-0429
RADIO-26.13.04.19_M
eMMC-boot
Jul 15 2011, 16:45:17
Pretty much no matter what I try and do in HBOOT the phone freezes up. Please help this is driving me insane!
EDIT: The PD15IMG.zip file is the 2.2.1
Apparently it has worked for a lot of people without any problems...that's why I don't understand why it's freezing up while
"updating"
You should have found multiple mentions of the following:
If this file gets stuck updating, just as if it's showing "Fail-PU" - your eMMC is dead.
And you probably found them, but didn't want to believe your eyes. But you'll have to. Your phone is a brick.
Jack_R1 said:
You should have found multiple mentions of the following:
If this file gets stuck updating, just as if it's showing "Fail-PU" - your eMMC is dead.
And you probably found them, but didn't want to believe your eyes. But you'll have to. Your phone is a brick.
Click to expand...
Click to collapse
Ouch Jack!! U coulda broke it to him a lil easier! No matter though, it hurts just the same..
Sent from my MyTouch 4G using xda premium
Related
I was looking for sense roms for my mytouch 3g 1.2 and found one that required the radio to be updated to 6.35 ( i double and triple checked to make sure the steps and procedures were specifically for the mytouch with the 32a board ) but after I followed the directions, my phone became unresponsive. It stayed at the HTC Magic screen for about an hour before I turned my phone off and back on again to undo what I had done ( using previous experience from a screw-up I did several months back...basically using the goldcard method to re-root my phone as if it were "new" again ). My problem is, now it's more unresponsive than it was before. it pauses at system - unzipping every time i try to use hboot to load the sappimg.zip. right now my current stats are:
SAPPHIRE UNKNOWN 32A SHIP S-ON H
HBOOT-1.33.0009 (SAPP31000)
CPLD-13
RADIO-3.22.20.17
May 8 2009,21:02:32
and loads up a red vodafone bootscreen. i honestly think my problem was accidentally pressing the wrong link on Amon_RA's thread about perfected SPL, and i didn't realize it until it was too late... I cannot flash anything thru fastboot, hboot basically stops at system - unzipping when trying to run the sappimg.zip, and "fastboot boot recovery.img" loads the red vodafone screen, but doesn't flash boot the recovery so i can try and fix it with recovery...
all i need to know is if it's entirely bricked, or if i can still save it, and if so, a little nudge in the right direction would be much appreciated...i have been searching google, xda-developers, cyanogenmod, androidforums, etc. for the past 3 days and cannot, for the life of me, find out how to fix the issue...
EDIT: as always, when i ask for help, i end up fixing it somehow...
Hello all,
Been reading thru the forums but haven't yet come across something that I may be able to use.
Well, yesterday my phone started updating 12 programs... battery ran out, and it shut down. I got home, charged it and turned it on, everything was ok. I went to read a text message and boom it shut down on me.
Now, when I hit the power button, it goes and stays on the MyTouch 4G splash screen. Or I can go into the Hboot screen.
Factory reset doesn't do anything
Recovery doesn't do anything
Please let me know what I need to do to either rooting it/flashing a new rom, or recovering/flashing back the factory rom on the phone.
Thanks in advance!
Here is what the HBOOT screen says:
GLACIER PVT SHIP S-ON
HBOOT-0.86.0000
MICROP-0429
RADIO-26.03.02.26_M
eMMC-boot
Sep 27 2010, 11:12:59
Edit: Would like to add that I have not flashed anything to this phone.
When loading Bootloader, while checking the files this is what is displayed (for less than a second):
SD Checking...
Loading... PD15DIAG.zip
No image!
Loading... PD15DIAG.nbh
No image or wrong image!
Loading... PD15IMG.zip
No image!
Loading... PD15IMG.nbh
No image or wrong image!
check clockwork and see if you're getting the recovery.log error.
If you are follow the instructions here:
http://forum.xda-developers.com/showthread.php?t=971197
Worked like a charm for me.
That thread linked to a cwm update thread for the droidx...
Sent from my My Touch 4G using XDA Premium App
Thanks for the input guys, much appreciated.
Like I had said earlier, since I have not rooted or flashed the phone, I went ahead and called T-mobile and got them to replace my phone!
Hint: Don't believe store employees, they're crackheads! There's a reason why T-mo phone customer service is ranked pretty high!
EDIT: They did send me to tech support, but because the phone won't even boot or respond to hardware reset, it was an easy process.
remote object 'Tmp/recovery' does not exist
Isubbie said:
check clockwork and see if you're getting the recovery.log error.
If you are follow the instructions here:
http://forum.xda-developers.com/showthread.php?t=971197
Worked like a charm for me.
Click to expand...
Click to collapse
Sir i followed the adb command given there :
:::::: adb pull tmp/recovery :::: hit enter.
the following error appeared .
::: remote object 'Tmp/recovery' does not exist ::::
now tel me what should I do now ?????
thanks in advance
So i have this HTC Glacier or mytouch 4g, however u call it, but im trying to find out how to fix it, I go to that HBoot screen, (Btw im new to this forums thing and this mytouch phone, my present phone is the samsung solstice so yea..) So i go to the HBoot screen and go to factory reset and it was starting to do everything well as it seemed but then it did nothing and everytime i try to do it again, it just takes me 3 androids skateboarding, and if i turn it on normally, it goes to the green "T-Mobile mytouch 4g" logo with a white BG, and if i do recovery, it shows a mytouch 4g phone with a Red Triangle and a Red exclamation point, idk about the whole SD Card thing but i have my own SD card with no folders so if theres something i need to put, please tell me specificly. Settings are:
Glacier PVT Ship S-On
HBoot-0.86.0000
Microp-0429
Radio-26.03.02.26_M
eMMC-boot
Sep 27 2010, 11:12:59
Please someone help!! What do i do?
Your post is confusing what exactly are you trying to do?
Sent from my HTC Glacier using xda premium
Read just about any troubleshooting guide that you'll see. ALL "welcome noob" threads have it, in both General and Q&A sections. Wiki has it, link in my signature. Google has it, if you search. TONS of threads. Please do your homework before you're asking the same question for 100000th time. The keyword "PD15IMG" will guide you.
Unfortunately it seems as though you powered off the device in the middle of performing a factory reset. When you thought it was doing nothing, it was working, just not that you could see. Next time, have patience and wait until it tells you it has finished.
You will need to download a stock RUU or PD15IMG.zip and place that on the SD card. After you place the PD15IMG.zip on your SD card, boot into HBOOT. It will look for the PD15IMG.zip automatically and will give the option to install the update or cancel by pressing the corresponding volume button. Run the update and DO NOT turn off your device. When it completes, it will prompt you to press a button to restart. Press that button and you should have your phone back.
Before you ask, the files are available in the Development section. If you can't find them, you shouldn't be messing with this type of activity in the first place.
Sent from my HTC Glacier using XDA App
Cristian said:
So i have this HTC Glacier or mytouch 4g, however u call it, but im trying to find out how to fix it, I go to that HBoot screen, (Btw im new to this forums thing and this mytouch phone, my present phone is the samsung solstice so yea..) So i go to the HBoot screen and go to factory reset and it was starting to do everything well as it seemed but then it did nothing and everytime i try to do it again, it just takes me 3 androids skateboarding, and if i turn it on normally, it goes to the green "T-Mobile mytouch 4g" logo with a white BG, and if i do recovery, it shows a mytouch 4g phone with a Red Triangle and a Red exclamation point, idk about the whole SD Card thing but i have my own SD card with no folders so if theres something i need to put, please tell me specificly. Settings are:
Glacier PVT Ship S-On
HBoot-0.86.0000
Microp-0429
Radio-26.03.02.26_M
eMMC-boot
Sep 27 2010, 11:12:59
Please someone help!! What do i do?
Click to expand...
Click to collapse
read through this.
http://forum.xda-developers.com/showthread.php?p=20344884
please take some time to search before posting questions...
dclaw_fantum said:
Unfortunately it seems as though you powered off the device in the middle of performing a factory reset. When you thought it was doing nothing, it was working, just not that you could see. Next time, have patience and wait until it tells you it has finished.
You will need to download a stock RUU or PD15IMG.zip and place that on the SD card. After you place the PD15IMG.zip on your SD card, boot into HBOOT. It will look for the PD15IMG.zip automatically and will give the option to install the update or cancel by pressing the corresponding volume button. Run the update and DO NOT turn off your device. When it completes, it will prompt you to press a button to restart. Press that button and you should have your phone back.
Before you ask, the files are available in the Development section. If you can't find them, you shouldn't be messing with this type of activity in the first place.
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
I think you have the right idea i was just about to say the same thing just try to reset your phone with the stock update and that should have the phone back to factory settings in total
Is my phone fried? When I turn it on it's stuck at the MT4G splash screen. I boot into the bootloader with PD15IMG.zip in the root and attempt to update, but it just stops at updating the bootloader. It just stays on the updating screen saying it's updating the bootloader. Tried both stock gingerbread zip files with the same problem.
When I select Recovery, it shows the MT4G screen, then the green arrows and picture of the phone, then it shuts the screen off and vibrates 7 times. I have to remove the battery to reboot.
If I select Factory Reset, the phone just freezes in the bootloader.
Here's my bootloader copy:
GLACIER PVT SHIP S-ON
HBOOT-0.89.0005
MICROP-0429
RADIO-26.11.04.03_M
eMMC-boot
Apr 14 2011,13:18:22
I'm posting this because I didn't see anyone with the exact same issue and I didn't want to give up on it just yet. Any ideas or suggestions?
7 vibrations mean HW failure. Your phone is screwed.
HTC Panache Videotron
jpk1295 said:
Is my phone fried? When I turn it on it's stuck at the MT4G splash screen. I boot into the bootloader with PD15IMG.zip in the root and attempt to update, but it just stops at updating the bootloader. It just stays on the updating screen saying it's updating the bootloader. Tried both stock gingerbread zip files with the same problem.
When I select Recovery, it shows the MT4G screen, then the green arrows and picture of the phone, then it shuts the screen off and vibrates 7 times. I have to remove the battery to reboot.
If I select Factory Reset, the phone just freezes in the bootloader.
Here's my bootloader copy:
GLACIER PVT SHIP S-ON
HBOOT-0.89.0005
MICROP-0429
RADIO-26.11.04.03_M
eMMC-boot
Apr 14 2011,13:18:22
I'm posting this because I didn't see anyone with the exact same issue and I didn't want to give up on it just yet. Any ideas or suggestions?
Click to expand...
Click to collapse
it get the same thing, with the same device... but no vibration....
I have received an MT4G with the same issue, actually this is the second one I receive with the same issue. (FYI: I work at a cellular phone repair store). I have searched far and wide... but now one with a concrete answer as to what to do with this situation. Any help would be appreciated. Thank You
HI I GET THIS PHONE FROM A FRIEND AND IT'S STUCK ON MY TOUCH SCREEN.
I TRY
power off your device, and reboot into hboot/bootloader by press and holding power + volume down buttons
I GET THIS...
GLACIER PVT SHIP S-ON
HBOOT-0.89.0005
MICROP-0429
RADIO-26.11.04.03_M
eMMC-boot
Apr 14 2011,13:18:22
WHEN I TRY THE FACTORY RESET ( STUCK HERE)
WHEN I TRY RECOVERY ( LOOK LIKE WORK BUT THEN SCREEN BLACK AND VIBRATE 7 TIME AND DIE.
PLEASE HELP ME !!!!!!!!!!
First things first. For gods sake turn off your caps lock. Second, download PD15img.zip from the development section and place it on the root of your SD card. Boot back into boot loader and it should flash everything back to stock. If it says "fail pu" you're screwed and now own a brick.
Sent from my HTC Glacier using xda premium
7 vibrations mean HW failure, most likely, from my experience - mean overheating CPU. The phone is screwed, and again, most likely - no amount of repairs will help, except for replacing the motherboard.
In any case, you can go to Glacier Wiki, read section "Troubleshooting". Link in my signature. But don't be surprised if you don't get the phone to function anymore.
And yes, please, turn off your CapsLock. It aids you in nothing but making your post more annoying to read.