Database Users

M5000 Orange Will not Power up

Hi,
New to the forum and looking for a bit of guidance.
My M5000 will not power up, even to the Orange Logo etc. However if you try a hard reset the screen comes up "press 0 to reset "etc and if you try to go to bootloader that comes up with serial. When you insert the usb cable in bootloader it flicks from serial to usb but can't be accessed on the PC even though it shows up as mobile device.
When on charge the redlight doesn't come on unless you press the reset button and then it only flashes for a second.
It could be something simple like the battery is gone etc but I am a bit lost and could do with some advice.
Thanks in advance.

I hate it when you only get half a story. You are stuck in bootloader and it didn't get there all on it's own. Did you try to update the rom and something went wrong? Were you buggering about with it? Or something different.
Look tell us EXACTLY what you did to get it into this state as getting it out of it has many different answers depending on what you did.
Now fess up else you'll probably do more damage to it when suggestions arrive on this thread that may be incorrect because we don't know how it got like this in the 1st place.
Psi

PsiDOC said:
I hate it when you only get half a story. You are stuck in bootloader and it didn't get there all on it's own. Did you try to update the rom and something went wrong? Were you buggering about with it? Or something different.
Look tell us EXACTLY what you did to get it into this state as getting it out of it has many different answers depending on what you did.
Now fess up else you'll probably do more damage to it when suggestions arrive on this thread that may be incorrect because we don't know how it got like this in the 1st place.
Psi
Click to expand...
Click to collapse
Not half the story, the only reason I got to bootloader was because I was trying to see if a reinstall of the software would make any difference. There has been no mods to this unit at all. Was working fine for a year and a half then these problems started happening.
At first I thought it may be a problem with the power button and that is part of the reason I got into bootloader to see if the power button actually worked!
Long story short - phone has suddenly stopped turning on apart from factory reset and bootloader.

OK first thing is to get it OUT of bootloader and see what happens next.
Read this. I suggest method 2 at the bottom of the page as it's a lot easier.
Psi

Thanks, will try those.

Bricked/Damaged Phone ??

Hi, i bought an HTC Dream/Google G1/T-Mobile G1. I bought as faulty and asked the guy what did it had. He said he needed to flash and update software. So i bought it thinking that if that's the problem i'd solve it and end up with an Android phone. I paid €50 for it. Thing is i can't do anything to the phone. I plugged the battery, pushed power and it gives the normal vibrate and then nothing, the screen doesn't even light up. I have to take the battery out to power off the phone then. If i plug the USB, it lights the red LED, but no recognition of the phone by the PC, turn it on again...the same.
I've searched the forum, top to bottom, and i've tried almost everything to try and make something out of my beautyfull brick. Keys combination, *.img to SD, haven´t tried throwing it to the wall, but i'm almost there.
If i could even get to bootloader... I have a Diamond and flashed it numerous times and never had a glitch.
Can you guys help out ? Please, i've searched the forum, read almost every post about bricked phones, etc...

Sounds like they may have flashed the wrong firmware file or its physically damaged and they lied to you.
I am pretty sure it needs re-flashed with a jtag interface if it's only a software issue. Because if the recovery image is intact it will still say "t-mobile G1" and be stuck in a boot loop.
Have you tried to start the phone to fastboot mode(hold down the back button and press power), or recovery(hold home and press power) ?
If you can't get into either of those you either need to find someone with a jtag adapter or get your money back because it's dead.

Thanks for the reply.
I tried all of that... . How on earth will i find someone with a jtag adapter, at least in a nearby area... guess i have nice brick then. I read somewhere here on xda of a shop in India that recovers the phone but its way to far for me to send the phone, pay the fix and they send it back!!! Well i guess thats it, i got screwed...

[Q] [NEED HELP] Samsung Focus Bricked after App Crashed

I have an unlocked AT&T Samsung Focus which I just got two weeks ago. And for some weird reason, the phone got bricked. It wasn't because of any update or anything.
What happened was I was just checking an app which I downloaded from the Marketplace, which got stuck (none of the buttons on the device were responding after several minutes). So I had to pull out the battery to restart the phone.
It now gets stuck in what appears to be an endless boot cycle. All I see is the Samsung logo which disappears after a while and then reappears. The phone doesn't seem to go beyond that.
I tried hard reseting the phone (Power + Volume DOWN + Camera), and even after formatting it several times, the problem is still the same.
I also read somewhere that if you leave the phone in Download Mode (Power + Volume UP + Camera) for a few minutes, it somehow *magically* restores itself. This didn't work for me either even after leaving it in the download mode for about an hour.
Now asking the excellent community of XDA for help is the last thing I can do because since I'm not in the USA, I can't even get a warranty claim on my Focus, and its nothing more than a paperweight right now.
So any ideas/tips/suggestions on what I should do?

Return it !

That's something I just can't do. Got it through a 3rd party in the US so I can't just return it. I'm not in the US, and I doubt that 3rd party company would have kept any records.
What I'm wondering is if the issue is in the hardware or the firmware. If it is the later, then is it possible to flash the ROM and see if it works?

Make a full hard Reset on it. If that not work. Your OS is screwed. You buy the phone unlocked so it have no warranty. If the hard reset don't work start praying to the hackers gods to start working on a ROM for all the Bricked Focus out of warranty out there.

I'm actually surprised there isn't any ROM/Hacking activity on the Samsung Focus yet. Its actually one of the top selling WP7 devices.

What I'm actually interested in knowing is that if it really is an OS/Firmware issue or a faulty NAND Flash which is causing the problems.
If its a NAND, then even a ROM wont be able to help. Any way to confirm this?

You could try to make a "jig" and force it into download-mode and flash a ROM, like I describe here. But I don't know if there is a ROM available.

I can get it into download mode. That's not the issue. The problem is the ROM. There aren't any available for Samsung Focus.

[Q] Help with Focus Booting Issue.

I have a developer unlocked Focus that is currently running 7004. It was dropped in water and I assumed it did not work as all it would give on boot is the connect to PC icon.
Earlier today I was thinking "Hey I should get a second battery" Well I remembered that other 'broken' Focus and I plugged it in. Mistakenly I was holding the camera button as it took a picture and brought me to the camera screen. This allowed me to exit and browse through the phone as normal. Everything worked as normal (Aside from there being no SIM) I could even browse the marketplace.
I decided to test the apps to see if they'd work first Facebook (no good couldn't update stuff even though I was on WiFi) and twitter. After writing a tweet the phone locked up and reverted to the connect to PC screen. Now the hardware buttons do not respond (Back, Home, Search, Camera will focus but won't take picture)
Short version:Now whenever I boot up it goes to the connect to PC screen. If I connect the phone to a PC it just keeps rebooting itself. The hardware buttons do not respond if I do the reset command. (Back, Home, Search, Camera will focus but won't take picture)
Question: Is it possible to fix this issue of infinite boot and have a normal phone again?
Phone specs
Unlocked
ATT Focus
No MicroSD
Version is 7004

If the hardware hasn't been affected you can try a reflash with one of these ROMs. If you can still do that. Plus a hard reset.
From what you have described, I can't tell for sure what is wrong (soft, hard or both). Hopefully none.
The fact that the phone worked, suggests that part of the software is working. The hardware seems ok, so if you're lucky enough the phone might work with a reflash.
What I recommend, before you reflash, considering it was dropped in water, is make really sure it's dry. I hope you removed the battery quick enough as that usually damages the phone if left in, afterwards.
I've heard various methods, and I know 2 that work:
- remove the battery and the cover and find a warm/hotter and dry place (not too hot) and put the phone there, over a towel and in between the phone and the towel, kitchen towel. The idea is to heat the phone slightly. DO NOT use a microwave or a blow dryer or fire. A good example is over an electric blanket, at lowest power (+towel, +paper towel).
- dry rice. immerse the phone completely in dry rice (batt/cover removed) and leave for 24h

So when I flash the device it comes up with a connect to PC screen. However the flash does complete the entire process. Zune then starts running but says restoration fails.
EDIT: I don't think this phone is good to work anymore.
Picture of Zune error: http://imageshack.us/photo/my-images/98/erroron.jpg

Mister Locke said:
So when I flash the device it comes up with a connect to PC screen. However the flash does complete the entire process. Zune then starts running but says restoration fails.
EDIT: I don't think this phone is good to work anymore.
Picture of Zune error: http://imageshack.us/photo/my-images/98/erroron.jpg
Click to expand...
Click to collapse
Did you re-flash the firmware or you only tried to restore from Zune?
The flash process doesn't involve Zune...

I reflashed the phone and then it reboots itself. First with the screen with the red arrow. Which is supposed to happen. Then it reboots itself again and Zune boots up, giving me that error. It then returns to the connect to PC screen once again no matter how many times it is rebooted.
EDIT: Would it matter which AT&T ROM I used to flash it with?

Mister Locke said:
I reflashed the phone and then it reboots itself. First with the screen with the red arrow. Which is supposed to happen. Then it reboots itself again and Zune boots up, giving me that error. It then returns to the connect to PC screen once again no matter how many times it is rebooted.
EDIT: Would it matter which AT&T ROM I used to flash it with?
Click to expand...
Click to collapse
Hmmm.
Here's an Omnia 7 guide, but should apply to the Focus as well (evidently, with Focus ROM/binaries from Samsung-i917-Focus-firmware-UCJK2-ATT-USA.exe)
I suppose you followed it. If that's the case then your hw might be affected...

Yeah I followed that exactly. I'm guessing the hardware is affected and can't be used anymore. Guess the one time I used it was a fluke. XD Oh well. So much for having two Samsung Focuses.

Mister Locke said:
Yeah I followed that exactly. I'm guessing the hardware is affected and can't be used anymore. Guess the one time I used it was a fluke. XD Oh well. So much for having two Samsung Focuses.
Click to expand...
Click to collapse
I think you should ask Heathcliff74 (PM him), maybe the problem is that one of the steps just doesn't complete and maybe there's a way to force that, or there might be more you can try.

please help me, my phone is unusable

my focus has gone crazy. it keeps beeping like i received a text message. i try to lock the screen and it goes black for 5 seconds, then immediately lights up and dings like i have a text message. from there it dings constantly. there are no pauses, just ding, ding, ding, ding. you get the picture.
battery drains within an hour due to this. i've reseated the battery, restarted, even did the full reset. nothing has changed. i did the nodo update manually before it became available via the xda update about 6 weeks ago.
does anyone know what's going on....has this ever happened to anyone before? i bought the phone in november...can i warranty it or go to att and switch out?

First thing, you have a couple of options. Any product that you buy in an att store has a warranty on it for a year: phones, cases, chargers, anything. Second thing, I can't say that I have or have heard many instances of whats going on with your phone. The easiest way to deal with this is to go to att tell them whats happeneing and tell them you would like a new phone. The other option is to do another full recovery but do it with the diagnosis app; the diagnosis codes are located in the thread in the general section of the focus forum. Another option is to use one of the official roms from the development section and reflash the rom. So, all in all I think you might of had a faulty update manually updating to nodo. Also, I would try updating through zune the official att/micorsoft nodo. The last thing I assume your focus was unlocked. If you flash the official rom from the development section it flashes, I think, to 7004 version and you can unlock your phone again, prevent the unlock to nodo, so on and so on. Good luck
tuffluck said:
my focus has gone crazy. it keeps beeping like i received a text message. i try to lock the screen and it goes black for 5 seconds, then immediately lights up and dings like i have a text message. from there it dings constantly. there are no pauses, just ding, ding, ding, ding. you get the picture.
battery drains within an hour due to this. i've reseated the battery, restarted, even did the full reset. nothing has changed. i did the nodo update manually before it became available via the xda update about 6 weeks ago.
does anyone know what's going on....has this ever happened to anyone before? i bought the phone in november...can i warranty it or go to att and switch out?
Click to expand...
Click to collapse

okay so the problem now is that the device is not being recognized via the usb port. it reads "one of the devices connected via usb has malfunctioned and is not recognized." does anyone know what is going on???
i think before i did a full reset on the phone, it was programmed to tether. when i reset it, would it revert back to tethering or sync with zune? either way it has never been showing as malfunctioning in windows, so something is definitely wrong. should i do a complete reset using the diagnosis app? i don't know how to do that, but might it help?

does anyone know why i am getting "device has malfunctioned" warning?

tuffluck said:
does anyone know why i am getting "device has malfunctioned" warning?
Click to expand...
Click to collapse
Your going to need to put it in download mode and reflash the original firmware you can do that and download all the tools in this thread.

bsbokc said:
Your going to need to put it in download mode and reflash the original firmware you can do that and download all the tools in this thread.
Click to expand...
Click to collapse
And if that doesn't work (might not, considering the USB issue) you will have to go warranty...

okay thanks for the help. i decided to go back to ATT and they replaced it for no charge. it was an easy fix, BUT i tried to buy a new micro sd card from microcenter, and the phone will not recognize it at all. is this pretty normal to happen?
ATT put the memory card from the old phone into the new phone without my permission. obviously it did not work, but i'm wondering if them putting it in the new phone at all might cause the memory slot to go awry and not read any new card?

You have to do a hard reset to initialize the sd card. Once you do this, it's not removable
Sent from my SGH-i917 using XDA Windows Phone 7 App

so i turn the phone off, put the card in, turn the phone on and go into settings and do a hard reset, and then it should be good to go?

tuffluck said:
so i turn the phone off, put the card in, turn the phone on and go into settings and do a hard reset, and then it should be good to go?
Click to expand...
Click to collapse
No, turn on the phone with the 3 buttons method, or read here about all the methods:
With the phone off, hold down the Power button, volume down button, and camera button and when the screen turns on, release power button, then the other 2.
You will be asked to press Win to continue, twice (hard reset).