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Has anyone elses USB Port broke?
Mine won't charge anymore, it wiggles like crazy. It sucks that I just rooted. I'm unrooting now so I can bring it into Sprint. They said if it's a Warranty issue they will replace it for free. I have just heard horror stories about the build quality and screens getting worst, more light leakage and screen separation. I have minor light leakage, but no screen separation.
If I do a NAND backup, reroot the new phone and then install the backup, will it work or will it be tied to hardware?
EDIT: Before it was charging, now it isn't. Hopefully I can connect it to my PC so I can unroot it.
I have the same issue with the charging/USB cord that came with the phone. The spare micro USB cord that I keep at work isn't like this, however. Before you replace the phone, make sure it isn't the cord.
chazglenn3 said:
I have the same issue with the charging/USB cord that came with the phone. The spare micro USB cord that I keep at work isn't like this, however. Before you replace the phone, make sure it isn't the cord.
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I unrooted it, found the stock rom in zip form and moved it to the SD card. It still has my custom name instead of sprint on there I did with CDMA Workshop (oops!) They sent me to the repair facility 20 miles away, took a look at it and the USB Port completely snapped. They gave me some batteries and I'm waiting for my replacement.
Can't charge or mount... Going to see if I can reroot and put setcpu on there so I can underclock and set the screen to lowest to hold me over for awhile.
EDIT: Dang, flashing stock unrooted it. Oh well.
I toasted my micro usb port last night. Working on repairing it currently. The port it's self is DONE. Ordered a new one, but have already cleaned up the board in preparation.
It sucks working in such small areas. It really really does.
Casshern said:
I toasted my micro usb port last night. Working on repairing it currently. The port it's self is DONE. Ordered a new one, but have already cleaned up the board in preparation.
It sucks working in such small areas. It really really does.
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Just solder it back on?
Has anyone returned their Evo? Is it true they just want the phone and I can keep the charger/battery? If so I'll be happy Just sucks that my phone is now unrooted and I need to let two batteries last until the next few days.
Anyone nandbackup to a different device? I did a titanium backup + nandroid before I restored my phone. Hopefully I can either nandroid the new phone and be set, or worst case reroot and titanium restore.
UrbanMuppet said:
Just solder it back on?
Has anyone returned their Evo? Is it true they just want the phone and I can keep the charger/battery? If so I'll be happy Just sucks that my phone is now unrooted and I need to let two batteries last until the next few days.
Anyone nandbackup to a different device? I did a titanium backup + nandroid before I restored my phone. Hopefully I can either nandroid the new phone and be set, or worst case reroot and titanium restore.
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The port is too hosed up to just solder it back on. I tried w/ rework station, and I tried manually.
Just too much damage to the port casing that I can't straighten out....
Casshern said:
The port is too hosed up to just solder it back on. I tried w/ rework station, and I tried manually.
Just too much damage to the port casing that I can't straighten out....
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Take it back, it's under warranty. I flashed stock and then went to the Sprint store. I'm just pissed that this, the screen & light leakage issue are wide spread.
Mine was fine, a little light leakage with no screen movement. I hope the new one is a new build and fixed. If I get a different/worst screen I'll be pissed.
UrbanMuppet said:
Take it back, it's under warranty. I flashed stock and then went to the Sprint store. I'm just pissed that this, the screen & light leakage issue are wide spread.
Mine was fine, a little light leakage with no screen movement. I hope the new one is a new build and fixed. If I get a different/worst screen I'll be pissed.
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Sprint will have nothing to do with any warranty. The phone was fine until the usb port pulled out. Sprint is also not my carrier, and i've since modded the phone's hardware. I'm in the process of making the 4 buttons on the bottom light up blue. I've got the LEDs prepped, I just need to figure out which way they go on It's my "production" phone, so I can't really have a lot of downtime on it, either.
I've got a really dirty hack on it right now to keep it charged, but it's got wires coming out of it lol. My poor phones on life support
I have a problem with mine too now, I swear that micro USB is the worst thing that happened for technology
10000 connects/disconnects is a complete lie
Sent from my EVO using XDA App
My usb port is also "wiggly" I believe its just a matter of time before it goes to ****ake.
Theres another thread about it here:
http://forum.xda-developers.com/showthread.php?t=717204
too bad they cant be merged.. but i think this thread should be closed since it has less information.
I have a feeling this problem is going to become very common amogst the EVO's... its like HTC is turning into the Toyota of phones
I'm swapping my damaged Evo, tomorrow, for a refurbished model. The screen on mine is damaged, so I called the store and told them I heard they'd replace the screen for free if I had TEP (which I do). They don't have any screens, but asked me to bring it in anyways...they looked it over and said they'd replace it for free. The "new" phone is supposed to be here tomorrow. Now, having heard some of the horror stories, I told them I'd want to look it over first...anything in particular I should look for, outside of light leakage? I've had no problems with my phone, and I'd rather replace the screen myself, if the alternative is getting a refurb that I'm not going to be happy with.
Stick the USB in and wiggle it to make sure it isn't loose. Make sure power button is not cracked or the camera lens. That's about all I'd check for.
Make sure it had a good battery.. Sprint has a habit of sending bad ones with their exchanges
jjpp23 said:
Make sure it had a good battery.. Sprint has a habit of sending bad ones with their exchanges
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How exactly would you do that?
Make sure it is a 003/004, not a 002 HW Revision.
Check for cracks on power/volume rocker.
Test 4G if possible to make sure RSA key is not busted.
Ask sprint to test the battery at the store..
jjpp23 said:
Make sure it had a good battery.. Sprint has a habit of sending bad ones with their exchanges
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A replacement phone - DHRP does not come with a battery your same battery is used.
jdh10475 said:
A replacement phone - DHRP does not come with a battery your same battery is used.
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lol beat me to it, i was about to say.
Things to check for, tech should do it first but better safe than sorry,
1)microphone
2)earpiece
3)speakerphone
4)GPS/4G
^^ most common issues I see with exchanges, if it doesn't get reported as being damaged when they send it in.... it doesn't get fixed.
id check for:
-flash+camera is working
-speaker working and not busted!!!
-power button is not cracked
-mic is working
-all the functions on the phone works. (gps, 4G!!!!!!, haptic feedback, screen sensitivity etc...)
gqstatus0685 said:
Stick the USB in and wiggle it to make sure it isn't loose. Make sure power button is not cracked or the camera lens. That's about all I'd check for.
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Never, ever, ever, ever, ever, ever, ever, ever, ever, ever, ever, ever, EVER put a cable into the charging port of a phone and attempt to wiggle it. EVER.
jjpp23 said:
Make sure it had a good battery.. Sprint has a habit of sending bad ones with their exchanges
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As was pointed out, a DHRP (Direct Handset RePlacement) doesn't come with a battery (unless one was requested).
tangstang said:
lol beat me to it, i was about to say.
Things to check for, tech should do it first but better safe than sorry,
1)microphone
2)earpiece
3)speakerphone
4)GPS/4G
^^ most common issues I see with exchanges, if it doesn't get reported as being damaged when they send it in.... it doesn't get fixed.
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Techs don't test DHRPs. UPS drops them off, they scan them into inventory, they go in the cabinets and they don't come back out until they're needed. It's rare for the phone to even see the light of day until it's being swapped onto an account.
d14 said:
Never, ever, ever, ever, ever, ever, ever, ever, ever, ever, ever, ever, EVER put a cable into the charging port of a phone and attempt to wiggle it. EVER.
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^^^^^ This.
Thanks, everybody. I'm going to be a little paranoid about this phone, even if it works fine, for at least a couple of weeks. I really wish they'd just swap out the screen, but oh well...
Thanks again!
Im on my second replaced furbed phone. My ORIGINAL phone the haptick feedback stopped, then the first furbed it wouldnt allow me to download apps, and havent Tested the new one yet since i was waiting for my Zagg shield. So we will see how this one does. LOL
Picked up the refurb earlier today, and so far so good. No light leak, the mic, speakers, camera, and everything else works as it should. I'll give it a couple more days, to make sure all is as it should be, then I'll root it.
Nice to have a screen that works again!
Last week when charging my phone, it slipped off my desk and something happened inside the phones USB port. The little metal contact was moved out of place. I could still charge, but it had to be at a certain angle and if I picked it up it stopped charging.
And this morning, I broke it even more. I dropped it into a bowl of milky cereal. I didn't think it would be too bad. I wiped it down and I've been using it fine all day at college. But I've just got home and went to test if it still charged. On my own little USB cord I had from elsewhere it didn't work, but on the official LG one it worked after a LOT of shuffling around and changing the angle.
I'm gonna leave it as it is to make sure it doesn't stop charging, because I don't have a wireless charger handy.. I would also prefer to get the official orb from Google, because I don't want to spend a lot of money of something that doesn't work very well.
I was wondering if there is a way to fix this myself, or can I get a replacement from Google/LG?
Good lord your phone is in very bad hands
Sent from my Nexus 7 using Tapatalk HD
Dragooon123 said:
Good lord your phone is in very bad hands
Sent from my Nexus 7 using Tapatalk HD
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I'm actually quite careful with my phone! It's just very smooth and slippery..
I would call them and tell them it no longer charges.
See what they say. Worst thing they do is say not covered.
I would omit the milk and dropping parts.
tweaked said:
I would call them and tell them it no longer charges.
See what they say. Worst thing they do is say not covered.
I would omit the milk and dropping parts.
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So if I just say it's stopped charging, they might be kind a send a replacement without any hassle? Or would I have to return the device?
There is no need to leave a post in the respective thread if you are reporting something. Please stick to the topic guys.
So, I just have to vent. My Nexus 7 is now in the process of its 2nd RMA. I bought a reconditioned tablet off E-bay for during one of those $129 sales. Less than 18 hours after receiving my tablet, I was in the middle of a game and it rebooted, only to then stick at the Google Screen. Nothing would work to fix it, Wug's, or even ADBing the image files. So, off to Asus it went. They apparently replaced the entire motherboard and sent it back, with a note that the issue was a LED (Error) Indicator, whatever that means. My tablet then functions properly for about 80 more days, and then suddenly, when I go to reboot it, it turns off, but will not turn on, no matter what. The battery charge indicator does not function, no LED, nothing, and it was as if the battery was suddenly disconnected internally (it has not suffered any drops, jolts, etc.) and lives in a protective case. If I hook it up to the computer, I get a weird driver I have never seen before (not APX but something else, which I cannot recall at the moment), I would have taken it apart and done a battery disconnect if I was not still within my RMA period. Is such an excessive number of issues a problem for this device? I have never had this many issues with any other android device I have ever had. I cannot complain about Asus's RMA process but it is ridiculous that a remanufactured device would fail less than 24 hours out of the box, and then need to be RMA'ed yet again less than 3 months afterwards.
I love it when it works, but have others had devices that have had so many issues? I am not sure if it was the remanufacturing process and poor quality assurance with it or what, but seems there are a lot of similar hardware issues from those remanufactured lots on here.
ariesgodofwar said:
So, I just have to vent. My Nexus 7 is now in the process of its 2nd RMA. I bought a reconditioned tablet off E-bay for during one of those $129 sales. Less than 18 hours after receiving my tablet, I was in the middle of a game and it rebooted, only to then stick at the Google Screen. Nothing would work to fix it, Wug's, or even ADBing the image files. So, off to Asus it went. They apparently replaced the entire motherboard and sent it back, with a note that the issue was a LED (Error) Indicator, whatever that means. My tablet then functions properly for about 80 more days, and then suddenly, when I go to reboot it, it turns off, but will not turn on, no matter what. The battery charge indicator does not function, no LED, nothing, and it was as if the battery was suddenly disconnected internally (it has not suffered any drops, jolts, etc.) and lives in a protective case. If I hook it up to the computer, I get a weird driver I have never seen before (not APX but something else, which I cannot recall at the moment), I would have taken it apart and done a battery disconnect if I was not still within my RMA period. Is such an excessive number of issues a problem for this device? I have never had this many issues with any other android device I have ever had. I cannot complain about Asus's RMA process but it is ridiculous that a remanufactured device would fail less than 24 hours out of the box, and then need to be RMA'ed yet again less than 3 months afterwards.
I love it when it works, but have others had devices that have had so many issues? I am not sure if it was the remanufacturing process and poor quality assurance with it or what, but seems there are a lot of similar hardware issues from those remanufactured lots on here.
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I've had my nexus 7 since launch and no problems here. Never had it in a case or anything. You did buy a used tab... I Will say that my tab would do random reboots so I finally rooted and unlocked my tab last week and put on a custom ROM. My tab is flying ATM. Maybe throw on a custom ROM on??
Sent from my VS985 4G using XDA Free mobile app
I bought mine second hand, running android L developer preview and runs like a beast and the battery is outstanding ! Shame to hear you are having issues though
I have also had mine since launch, and I think OP simply got a lemon.
I have the random reboot issue that most people seem to have, but a part from that, none I've heard about have anything even close to the kind of trouble OP had.
The most common weakness I hear about from my friends owning the N 7 is battery drain, and that's not a hardware problem.
-KJ
Bought mine since Nexus 7 2013 launched last year. Not even the tiny bit problem.
Wish op Could have a good N7 after this rma
Sent from my Nexus 7 using XDA Free mobile app
Thanks all. Got my tablet back from RMA, and works like a charm. They had to replace the board and some heat shields it appears from the packing slip from the RMA. Fingers crossed, as the tablet absolutely rocks when it works. Battery is outstanding compared to my 2012's. Hopefully the 2nd time was the charm.
ariesgodofwar said:
Thanks all. Got my tablet back from RMA, and works like a charm. They had to replace the board and some heat shields it appears from the packing slip from the RMA. Fingers crossed, as the tablet absolutely rocks when it works. Battery is outstanding compared to my 2012's. Hopefully the 2nd time was the charm.
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did you call Asus or Google for RMA?
oxxshadow said:
did you call Asus or Google for RMA?
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Went through Asus both times.
ariesgodofwar said:
Went through Asus both times.
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can you still process an RMA without receipt. I bought my Nexus 7 from Staples less than a year ago, and am planning to RMA because of dead pixels.
oxxshadow said:
can you still process an RMA without receipt. I bought my Nexus 7 from Staples less than a year ago, and am planning to RMA because of dead pixels.
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I bought mine online, off eBay. I never had to provide a receipt for mine, though I was asked when I purchased it and where. As a remanufactured device, it came with a 90 day warranty, so you may just have to tell them the purchase date and location.
If it helps, you can start here: http://www.service.asus.com/#!b2c2/c24v6 to raise a case number and RMA.
ariesgodofwar said:
I bought mine online, off eBay. I never had to provide a receipt for mine, though I was asked when I purchased it and where. As a remanufactured device, it came with a 90 day warranty, so you may just have to tell them the purchase date and location.
If it helps, you can start here: http://www.service.asus.com/#!b2c2/c24v6 to raise a case number and RMA.
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thanks, btw what was did you choose for product type. I do not see tablet listed
oxxshadow said:
thanks, btw what was did you choose for product type. I do not see tablet listed
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If you enter the correct serial number for your device it should auto populate those fields, but if not, it is under Eee Pad as the Product Type, and the model is Nexus 7 (2013) of course.
If anyone else runs into the reboot and freezing on the Google logo error (even after forced restarts), you need to pop the back off and disconnect the battery for a few seconds. Easy enough to do, but it's a pain in the ass and shouldn't need to be done in the first place, but if you want to avoid an RMA and shipping and such, this will fix it.
Also, Lolipop preview completely fixed my random reboots. Not a one. Before that, when I 4.4'd, Franco's kernels also completely fixed random reboots.
Glad to hear your issue is fixed! It's a great tablet! Enjoy!
Thanks for mentioning the battery disconnect fix pbassjunk!! Fixed my problem, and good thing because I'm way out of warranty.
I bought a friend of mine a LG G2 and within a couple weeks she managed to have it take a drink. The horror on my face was, well, horrifying when i was told. Anyways about the phone.........
She knew to immediately put the phone in rice which she did.a few days later i get the phone into my hands, moment of truth right? First thing i did was to take it apart and see if there's any corrosion on the board or any leftover residue which i found none. reassembled the device and plugged it in for........well i dont know why, i just did. I read online if the phone shuts off immediately after contact with water your chances are good. Anyways the phone showed signs of life. It began booting up past the LG logo to the boot animation of "Desolation ROM" where it freezes and than loops freezing at different times of the boot logo.
Download mode works so i decided to flash the KDZ 20C. The phone boots up entirely into the OS and works with few *issues. Two things i have problems with, the internal storage doesnt appear** on the computer regularly, and i must "adb reboot recovery" a few times before it successfully will boot into recovery. but i can manage with that. I rooted it through sideload, installed autoRec and got TWRP flashed and working. I did flash the new TWRP so that it mounts the storage to computer. anyways so i went to flash the rom, Desolation, Resurrection Remix, and Bliss pop with the same issues. ive dont everything multiple times already to no avail.
Ideas? anyone?
*issues: it thinks the headphone are plugged it and rapidly cycles the animation.
** it varies from one flash of the KDZ to the other i can "adb Push file /sdcard/"
Solution: buy her an old Nokia
Buy a new logic board.
Sounds like this one is toast
tiguy99 said:
Buy a new logic board.
Sounds like this one is toast
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what i dont get it why can i still get the OS working if i flash the KDZ??? or is this the type of weirdness that comes with a water damaged device?
me myself and i said:
what i dont get it why can i still get the OS working if i flash the KDZ??? or is this the type of weirdness that comes with a water damaged device?
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From my experience over the years water damage is a 50/50 shot.
On one hand you get a 100% recovered device with minor repair...i.e replace battery and or LCD and you're good to go.
On another hand you have weird malfunctions i.e headphone jack saying its plugged in when its not....dead wifi, dead vibrate, no data connection...the list can go on and on...
When this happens, unless you're skilled to replace the ICs on the logic board with some skillful soldering, I'd pass and either sell or use the phone for parts.
Start fresh with another used G2....maybe one with a broken screen you can get cheap and swap parts over to your phone.
Oh yeah...have your friend buy herself an S6 Active...
tiguy99 said:
From my experience over the years water damage is a 50/50 shot.
On one hand you get a 100% recovered device with minor repair...i.e replace battery and or LCD and you're good to go.
On another hand you have weird malfunctions i.e headphone jack saying its plugged in when its not....dead wifi, dead vibrate, no data connection...the list can go on and on...
When this happens, unless you're skilled to replace the ICs on the logic board with some skillful soldering, I'd pass and either sell or use the phone for parts.
Start fresh with another used G2....maybe one with a broken screen you can get cheap and swap parts over to your phone.
Oh yeah...have your friend buy herself an S6 Active...
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Click to collapse
"active" been hearing that a lot lately.........hard to believe i could be more reckless than i am with my M8 though but than again i dont drop that into water..............
Mashed_Potatoes said:
Solution: buy her an old Nokia
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Prefer an 3310 one eheh
me myself and i said:
"active" been hearing that a lot lately.........hard to believe i could be more reckless than i am with my M8 though but than again i dont drop that into water..............
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Have seen a few logic boards in ebay sell cheap the last 2 weeks. You may get lucky and replace the board with a newer/better condition one and fix your problem entirely.
I'd recommend buying a new battery too
tiguy99 said:
Have seen a few logic boards in ebay sell cheap the last 2 weeks. You may get lucky and replace the board with a newer/better condition one and fix your problem entirely.
I'd recommend buying a new battery too
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ive been noticing that the battery was giving issues or seems to be inadequate to say the least
me myself and i said:
ive been noticing that the battery was giving issues or seems to be inadequate to say the least
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How does the screen look?
I'd inspect the LCD and light box underneath to be safe as well.
If both look like new you're safe there.
Basically:
New logic board
New battery
New screen (if necessary )and youre good to go
tiguy99 said:
How does the screen look?
I'd inspect the LCD and light box underneath to be safe as well.
If both look like new you're safe there.
Basically:
New logic board
New battery
New screen (if necessary )and youre good to go
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The screen looks good actually..............at first there was a portion that seemed to be washed out.......but a few days later i noticed that it was gone..........
me myself and i said:
The screen looks good actually..............at first there was a portion that seemed to be washed out.......but a few days later i noticed that it was gone..........
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That's good!!!