[Q] Getting a refurbished Evo tomorrow - what to look for? - EVO 4G General

I'm swapping my damaged Evo, tomorrow, for a refurbished model. The screen on mine is damaged, so I called the store and told them I heard they'd replace the screen for free if I had TEP (which I do). They don't have any screens, but asked me to bring it in anyways...they looked it over and said they'd replace it for free. The "new" phone is supposed to be here tomorrow. Now, having heard some of the horror stories, I told them I'd want to look it over first...anything in particular I should look for, outside of light leakage? I've had no problems with my phone, and I'd rather replace the screen myself, if the alternative is getting a refurb that I'm not going to be happy with.

Stick the USB in and wiggle it to make sure it isn't loose. Make sure power button is not cracked or the camera lens. That's about all I'd check for.

Make sure it had a good battery.. Sprint has a habit of sending bad ones with their exchanges

jjpp23 said:
Make sure it had a good battery.. Sprint has a habit of sending bad ones with their exchanges
Click to expand...
Click to collapse
How exactly would you do that?

Make sure it is a 003/004, not a 002 HW Revision.
Check for cracks on power/volume rocker.
Test 4G if possible to make sure RSA key is not busted.

Ask sprint to test the battery at the store..

jjpp23 said:
Make sure it had a good battery.. Sprint has a habit of sending bad ones with their exchanges
Click to expand...
Click to collapse
A replacement phone - DHRP does not come with a battery your same battery is used.

jdh10475 said:
A replacement phone - DHRP does not come with a battery your same battery is used.
Click to expand...
Click to collapse
lol beat me to it, i was about to say.
Things to check for, tech should do it first but better safe than sorry,
1)microphone
2)earpiece
3)speakerphone
4)GPS/4G
^^ most common issues I see with exchanges, if it doesn't get reported as being damaged when they send it in.... it doesn't get fixed.

id check for:
-flash+camera is working
-speaker working and not busted!!!
-power button is not cracked
-mic is working
-all the functions on the phone works. (gps, 4G!!!!!!, haptic feedback, screen sensitivity etc...)

gqstatus0685 said:
Stick the USB in and wiggle it to make sure it isn't loose. Make sure power button is not cracked or the camera lens. That's about all I'd check for.
Click to expand...
Click to collapse
Never, ever, ever, ever, ever, ever, ever, ever, ever, ever, ever, ever, EVER put a cable into the charging port of a phone and attempt to wiggle it. EVER.
jjpp23 said:
Make sure it had a good battery.. Sprint has a habit of sending bad ones with their exchanges
Click to expand...
Click to collapse
As was pointed out, a DHRP (Direct Handset RePlacement) doesn't come with a battery (unless one was requested).
tangstang said:
lol beat me to it, i was about to say.
Things to check for, tech should do it first but better safe than sorry,
1)microphone
2)earpiece
3)speakerphone
4)GPS/4G
^^ most common issues I see with exchanges, if it doesn't get reported as being damaged when they send it in.... it doesn't get fixed.
Click to expand...
Click to collapse
Techs don't test DHRPs. UPS drops them off, they scan them into inventory, they go in the cabinets and they don't come back out until they're needed. It's rare for the phone to even see the light of day until it's being swapped onto an account.

d14 said:
Never, ever, ever, ever, ever, ever, ever, ever, ever, ever, ever, ever, EVER put a cable into the charging port of a phone and attempt to wiggle it. EVER.
Click to expand...
Click to collapse
^^^^^ This.

Thanks, everybody. I'm going to be a little paranoid about this phone, even if it works fine, for at least a couple of weeks. I really wish they'd just swap out the screen, but oh well...
Thanks again!

Im on my second replaced furbed phone. My ORIGINAL phone the haptick feedback stopped, then the first furbed it wouldnt allow me to download apps, and havent Tested the new one yet since i was waiting for my Zagg shield. So we will see how this one does. LOL

Picked up the refurb earlier today, and so far so good. No light leak, the mic, speakers, camera, and everything else works as it should. I'll give it a couple more days, to make sure all is as it should be, then I'll root it.
Nice to have a screen that works again!

Related

Should I buy this N1?

Someone is selling one for $300. It comes with everything including a case, extra battery, and charger. The only problem? There is a scuff on the top left corner, both on the chrome and on the black part of the LCD.
What do you guys say? Yay or nay?
My main device right now is a BB9700, solely for the UMA. I also have a HD2 and a new Vibrant I'm trying to get rid of (unless the later gets 2.2 ASAP).
I would say
1) make sure the power/lock button works reliably and feels solid
2) while charging, turn on gps navigation, and then start watching some flash videos in the browser in warm weather and make sure the thing doesn't reboot on its own from overheating.
3) when you boot it, does it show an icon of a padlock opened? if so this means the bootloader is unlocked, though not necessarily a bad thing, could spell trouble getting it serviced under warranty.
tim1987 said:
I would say
1) make sure the power/lock button works reliably and feels solid
2) while charging, turn on gps navigation, and then start watching some flash videos in the browser in warm weather and make sure the thing doesn't reboot on its own from overheating.
3) when you boot it, does it show an icon of a padlock opened? if so this means the bootloader is unlocked, though not necessarily a bad thing, could spell trouble getting it serviced under warranty.
Click to expand...
Click to collapse
The phone is supposedly in great condition and I doubt it's under warranty anymore. Is #2 a serious hardware deffect?
Gigamaster89 said:
The phone is supposedly in great condition and I doubt it's under warranty anymore. Is #2 a serious hardware deffect?
Click to expand...
Click to collapse
All electrical items should have at least one year warranty so there should be a few months left
Its a good price for a great phone, especially if youre a developer.
The metal scuff wont be visible if you use a case.
Go with what #2 said. The second point is an extreme stress test. I'm pretty sure my phone in its case would reboot if the room temperature is above 100F.
i would buy it. good price and the scuff shouldnt be a big deal unless u have ocd with scratches like me hehe.
but a case should come to your aid
mixxy said:
i would buy it. good price and the scuff shouldnt be a big deal unless u have ocd with scratches like me hehe.
but a case should come to your aid
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Click to collapse
I do have OCD If I didn't I wouldn't be pondering right now.
Go for an awesome device very good price for a great phone
great price and u can always send it in for a replacement with htc, say that the ear speaker is messing up or your power button is not working all the time
KROMO50 said:
great price and u can always send it in for a replacement with htc, say that the ear speaker is messing up or your power button is not working all the time
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Click to collapse
Warranties don't transfer, do they?
get it. i paid 300 for a used nexus one with a few body scratches and the name "gabriel tran" engraved on the back. a $3 case from ebay and one cyanogenmod6 flash later, i'm a happy camper. don't regret a penny spent on this bad boy.
EDIT: one thing to check for also is screen burn. didn't think about it when i bought it, everything looked peachy. but later i noticed a pretty bad screen burn where the status bar always is at the top of the screen. doesn't bother me since it doesn't really affect anything, but keep your eyes peeled since it's pretty ubiquitous on amoled displays.
Gigamaster89 said:
Warranties don't transfer, do they?
Click to expand...
Click to collapse
Yes they do my brothers bought one off Craigslist and his replace it
KROMO50 said:
Yes they do my brothers bought one off Craigslist and his replace it
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Click to collapse
I think I might take it just for this alone since it gives me a peace of mind.
Where can the original owner find the receipt/proof of purchase?
probably in their gmail inbox, assuming they didn't delete it.

'Splodge' on screen

Splodge, was the only way I could describe it...take a look at the attached photo.
I'm certain I have seen someone else post this before.
It just happened randomly! Was fine all day yesterday, then picked my phone up to answer it last night, and after the phone call had ended I saw this on the screen...
Touch screen still works, and you can still see underneath it, its less visible when the back light is on. Of course when it's off, you can see the effect it has!
So...what is it? Easily fixed or what?
Like I said, I'm sure I have seen this posted by someone else before...
Hehe... nice one. It will most likely disappear if you gently pull the glass with a suction cup.
Brgds... /Tubgirl
Suction cup thing works but then it comes back.
HTC said it would be out of warrenty :S and they would have to look at it first.
O2 however, said if its in warrenty (which it is) then they will get it repaired and supply a courtesy handset while they have it.
i had one the same size it has slowly gone to half the size 5 pence piece but o2 said its not under warrenty and i work for a major phone retailer and my repairs guy said it may so im very unsure wuld have re flash it as its hspl grrr
Some background info on the topic: http://en.wikipedia.org/wiki/Newton's_rings
greg1fraser said:
i had one the same size it has slowly gone to half the size 5 pence piece but o2 said its not under warrenty and i work for a major phone retailer and my repairs guy said it may so im very unsure wuld have re flash it as its hspl grrr
Click to expand...
Click to collapse
interesting, well I'm taking it to the O2 store next week, so will see what they say, will keep the email i had off them saying they will as backup!
It has reduced in size, but still has the rainbow pattern in the middle.
I had a similar screen problem however it didnt look anywhere near as bad as yours. Mine had slight discolouration mostly noticable on white backgrounds. Pressing the screen a little bit harder than normal created the sort of effect you get when pressing the screen of a calculator (dont know what to call it) I took mine to the o2 shop with a different fault and also mentioned this fault. I got it back 6 days later but they hadnt fixed the screen problem. I sent it off again then and there and 6 days later i got a new phone.
O2 now have my HD2
Been given a nasty old Nokia phone as a temp...forgot how small some screens are...lol
should take 7-10 days they said...so fingers crossed...
Any way of fixing this problem without sending it back as this has happened to my cousins HTC HD2, kind of glad it didn't happen to mine lol, any quick fixes to know about?
I've had the same with my HD2.
They fixed it for me (new screen)
Don001 said:
Any way of fixing this problem without sending it back as this has happened to my cousins HTC HD2, kind of glad it didn't happen to mine lol, any quick fixes to know about?
Click to expand...
Click to collapse
Get hold of a replacement screen and do it yourself??
MalekoUK said:
Get hold of a replacement screen and do it yourself??
Click to expand...
Click to collapse
Was actually thinking about this, then tried to figure out how it happened, he goes it was one of two things, since he considers himself a bit of a playboy lol, he tells this tale of a girl sitting in his lap and it happened or could have been wetness (kind of goes hand in hand don't you think lol).. how does this problem usually occur?
Don001 said:
Was actually thinking about this, then tried to figure out how it happened, he goes it was one of two things, since he considers himself a bit of a playboy lol, he tells this tale of a girl sitting in his lap and it happened or could have been wetness (kind of goes hand in hand don't you think lol).. how does this problem usually occur?
Click to expand...
Click to collapse
LOL!
Well anyway! For me it was very random. The phone was fine all day at work, I had a phone call in the evening, after the phone call I just looked at my phone, and there it was...
Some people have said its caused my the heat of the battery and signal, dunno.
Its a very thin space between the battery and the back of the screen, so maybe thats true.
I can't see how over pressure can cause it as its a glass screen, and glass doesn't bend like plastic.
I had a smaller of these newton rings at the center. Much smaller than yours.
Suddenly one day it disappeared.
It was during summer and I thought it was probably because of the heat.
MalekoUK said:
LOL!
Well anyway! For me it was very random. The phone was fine all day at work, I had a phone call in the evening, after the phone call I just looked at my phone, and there it was...
Some people have said its caused my the heat of the battery and signal, dunno.
Its a very thin space between the battery and the back of the screen, so maybe thats true.
I can't see how over pressure can cause it as its a glass screen, and glass doesn't bend like plastic.
Click to expand...
Click to collapse
Interesting, he did always complain about his battery overheating or when on a phone call, the phone temperature increases rapidly, guess that was the cause, at least I get to tell him some good news, he can go to spearmint rhino as much as he wants lol
Just tracked the repair on line and all sounding good!
Job Fault: Defective On-Screen Keyboard
Job Status: On it’s way back
Repair Outcome: Warranty Repair
MalekoUK said:
Just tracked the repair on line and all sounding good!
Job Fault: Defective On-Screen Keyboard
Job Status: On it’s way back
Repair Outcome: Warranty Repair
Click to expand...
Click to collapse
Congratulations.. how long did it take to come back?
Don001 said:
Congratulations.. how long did it take to come back?
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Click to collapse
Hasn't arrived at the store yet, waiting for a phone call, fingers crossed for today! that would be exactly a week.
Hope its fixed soon for you, its interesting about the battery and heat, my hd2 gets warm below the battery and that is also below the main area your problem is on, I suspect its down to a screen fault myself.
MalekoUK said:
Hasn't arrived at the store yet, waiting for a phone call, fingers crossed for today! that would be exactly a week.
Click to expand...
Click to collapse
Hopefully because I know how it feels like to be without the beloved HD2, I had to last two weeks, no matter what phone you use as a substitute, for some reason, it just cannot compare!

Brand new SGS2, screen defect

I just took delivery of my SGS2 yesterday, and I gotta say I absolutely love this phone. Coming from an LG eXpo with WinMo 6.5 and never having used Android, it doesn't even feel like a phone. Plus with all the easy integration with my Google accounts, I've never had a smoother transition to a new device before. All this makes it all the more difficult for me to have to send it back...
I'm not sure if anyone else has encountered this problem, but it looks like my phone came pre-packaged with burn in or something in the form of a dark circle near the upper right side of my screen. I've attached some photos of what it looks like.
I noticed this abnormality in the first 10 minutes or so of using the phone while looking at some photos on my Picasa account. I almost feel like this phone could have been a refurb unit, or the screen was reused or something. In fact, there appears to be more substantial burn in than I can photograph, as there are several other places where I can see strange distortions. Most, if not all, only show up when the brightness is less than 100%. I'd thought maybe it was some widget that caused the burn in, but I haven't been able to figure out which one it could be.
Anywho, I've already arranged an RMA thru Expansys-USA, and they did so without even asking any questions after my email with photos of the problem. So far I've received amazing support from Expansys-USA and definitely recommend them. Also going to see if I can request a replacement sent before I send back this one so I won't be without a phone during the shipping time, something they mention is possible in the RMA email (though they do charge you for it, to be refunded once they get the defective unit back and inspect it).
Would be interesting to see if anyone else has this problem. If there's already another post on this subject, sorry about this new one... didn't see any when I searched tho.
I can see the same thing on mine if I put it on the lowest brightness setting and display a grey image. Nowhere near as pronounced as on yours though, have to really really look for it, so can't be arsed to do anything about it.
Interesting that it's a perfect circle though, could it be just above the CPU or something?
Nope, haven't got that circle on mine at all.
Maybe an assembly worker lost their wedding ring, lol...
You'll be fine, it's an RMA for sure!
Defo a faulty phone
Sent from my GT-I9100 using XDA App
I believe that mark is from the vacuum suction cup on the assembly line from the automated machine that handles positioning the display component. It technically should disappear over time, but I don't know how long.
I don't think it's the CPU, though to be honest I'm not sure where it is under the screen. There is that odd gold-colored sensor or whatever under that area, I think.
If it's a wedding ring, maybe this phone's worth more than the sticker price! haha
Vacuum cup huh... that's pretty bad if it's damaging the screen while doing that. I don't want to wait and see if it will disappear. If I do wait and it doesn't go away I'll be out $725 on a phone with a screen that'll constantly bug me.
Kinda funny, as I was looking at the photos I attached, I saw two rings... one in the photo, and the real one. Startled me when I first saw it.
I didnt have the same problem as you but i had line banding or something on my one.. i had to replace it 4 times then noticed it overheated+smell coming from it.. so i just returned it and got my money back.
Just be aware that you might get another faulty phone.. If i was you i would wait till it comes out in the US.
That sucks, and it's not good that other people are having some issues as well. Good to hear that Expansys is honoring their agreements though
This is why I don't import anymore
RogerPodacter said:
I believe that mark is from the vacuum suction cup on the assembly line from the automated machine that handles positioning the display component. It technically should disappear over time, but I don't know how long.
Click to expand...
Click to collapse
Could well be spot on. I don't know if I'm imagining this, but I'm having more and more trouble seeing this ring on my display heh (had the phone for 9 days now).
RedBlueGreen said:
I didnt have the same problem as you but i had line banding or something on my one.. i had to replace it 4 times then noticed it overheated+smell coming from it.. so i just returned it and got my money back.
Just be aware that you might get another faulty phone.. If i was you i would wait till it comes out in the US.
Click to expand...
Click to collapse
Man, that's really unlucky! Knock on wood, I hope I don't get another bad one. However I'm not sure waiting will do me much good. History has shown me that branded devices tend to have a lot of crap on them and lack certain features at times, and I don't have as much time as I used to to keep up with the scene to make the phone operate better all the time. Also, I'm contract-free with unlimited data on AT&T, and I don't like being locked into contracts. This isn't my first non-US phone, though. I'm happy to pay the extra money so long as it means I don't have to sign a contract.
drleospaceman said:
This is why I don't import anymore
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Click to collapse
From the Expansys-USA thread, sounds like they'll ship the phone back to the UK to have it serviced for you if it ever goes bad. This doesn't sound uncommon, either, as I've had a friend here ship his JP Xbox 360 back to Japan to have it serviced (with a another friend's JP address), and another friend in Japan had his laptop sent back here to have it serviced. Also, there's always the chance a non-import one will be bad, too. Luck of the draw, I guess, and perhaps early-adopter woes. lol
Got my replacement on Saturday, been playing with it ever since to see if I could find any further problems. Definitely no circle this time around, and some of the vertical banding I saw on my old phone in the notification screen is gone, but now has some very slight horizontal banding. Not a deal-breaker tho, so this one's staying with me. Also, hard to tell but I think the yellow/dark left screen problem is present, but so slight I can barely detect it if it's there and not a trick of the eye.
Gotta thank Expansys-USA for their great customer service. I'll definitely order from them again.
-Tj- said:
I just took delivery of my SGS2 yesterday, and I gotta say I absolutely love this phone. Coming from an LG eXpo with WinMo 6.5 and never having used Android, it doesn't even feel like a phone. Plus with all the easy integration with my Google accounts, I've never had a smoother transition to a new device before. All this makes it all the more difficult for me to have to send it back...
I'm not sure if anyone else has encountered this problem, but it looks like my phone came pre-packaged with burn in or something in the form of a dark circle near the upper right side of my screen. I've attached some photos of what it looks like.
I noticed this abnormality in the first 10 minutes or so of using the phone while looking at some photos on my Picasa account. I almost feel like this phone could have been a refurb unit, or the screen was reused or something. In fact, there appears to be more substantial burn in than I can photograph, as there are several other places where I can see strange distortions. Most, if not all, only show up when the brightness is less than 100%. I'd thought maybe it was some widget that caused the burn in, but I haven't been able to figure out which one it could be.
Anywho, I've already arranged an RMA thru Expansys-USA, and they did so without even asking any questions after my email with photos of the problem. So far I've received amazing support from Expansys-USA and definitely recommend them. Also going to see if I can request a replacement sent before I send back this one so I won't be without a phone during the shipping time, something they mention is possible in the RMA email (though they do charge you for it, to be refunded once they get the defective unit back and inspect it).
Would be interesting to see if anyone else has this problem. If there's already another post on this subject, sorry about this new one... didn't see any when I searched tho.
Click to expand...
Click to collapse
I too have this issue at the bottom left of my screen, But i donno how to go about it, should i go ahead and ask for a replacement?? what did u do
Hardly noticable though
Tj,
I too have this issue at the bottom left of my screen, But i donno how to go about it, should i go ahead and ask for a replacement?? what did u do
Hardly noticable though
I would have it exchanged for another if you can. I had mine exchanged, but since I went with the cheap option the whole ordeal took almost a month (slow shipping). My replacement doesn't have a defect, but it's possible I have the yellow tint problem others have been reporting. I don't see it tho, and if it's there it doesn't bother me.
Sent from my GT-I9100 using XDA Premium App

My X10 is dying

I fear a sad day will come soon when my x10 will be unusable. The main current problems are broken in-ear speaker, meaning i have to use speakerphone or bluetooth for calls, and charging the phone has become a pain after while being plugged in to my laptop and falling off the side it has to be maneuvered to one direction to stay on. Luckily i have an upgrade due soon but i dont want use it until the right phone comes out, and especially with gingerbread coming soon.
I dont drop it often and im sure an iphone wouldve perished under the same conditions which is why i hope to keep it alive as long as possible, has anyone ever fixed any of these problems by any chance?
have you tried CPR?
jk..
if its hardware related try to bring it to your service center. maybe your warranty will cover it.
here's the x10 disassembly guide
http://forum.xda-developers.com/showpost.php?p=6368979
here's the video
http://forum.xda-developers.com/showthread.php?t=989196
maybe a lose connection to your earpice
can i have your stuff?
-PiLoT- said:
can i have your stuff?
Click to expand...
Click to collapse
Let us pray now..
Perhaps book it into a hospital such as "shudder" the SE service centre.
Here you are maybe you could do this...
smartgardens said:
Here you are maybe you could do this...
Click to expand...
Click to collapse
HA HA HA!!!
No offense to OP the thread just turned out funny.
The truth is smartphones should not be dropped.
not to sound like a heatless bastard, but if it does die, would you be willing to sell me the USB board? if you are, PM me
lansingone said:
not to sound like a heatless bastard, but if it does die, would you be willing to sell me the USB board? if you are, PM me
Click to expand...
Click to collapse
The usb is soldered to the main PCB.
there's a separate PCB board with the USB connected to it http://2.bp.blogspot.com/-tGMqxM4Nj...MDCZo/s1600/Droidangel_XperiaX10_Charging.jpg
lansingone said:
there's a separate PCB board with the USB connected to it http://2.bp.blogspot.com/-tGMqxM4Nj...MDCZo/s1600/Droidangel_XperiaX10_Charging.jpg
Click to expand...
Click to collapse
Check again.
warranty is a no go as a very brief splash coloured the water damage area, im not sounding like i look after it very well but i have had it 18 months now, il get back to any of you if it does give up eventually. I did laugh at those pics though, no offence taken.
woke up today to 3 blinks if the red led, thought it was over but after a little stint in the wall charger, it started to charge again, whew, close call, ironically today is the first day i can upgrade.
Why don't you upgrade then ? Do you like the Arc or other phones ? If you are fond of the phone, I'm sure you can find a shop that can fix the issues cheap if you care to wait a day or so, maybe even faster.
Anyway, just to be sure, make a backup of your contacts and photos while you still can.
i actually have upgraded now, wanted to wait and see what the duo was like but even when i managed to get the battery to 100% it was flat in 6 hours, most of the time in my pocket (i can usually get a full day out of it) Went with the arc, love the design and hopefully it will be updated better than the x10 was.

[Q] So i finally got my Transformer, but somethings not right.

Ok, so i open it up, and whammo. Like a punch in the face:
http://www.youtube.com/watch?v=wlwzcB6_px0
What's wrong with my transformer? Defective? Do i have to return it?
Kind of dissapointed right now
I'd return it right away
catolh said:
Ok, so i open it up, and whammo. Like a punch in the face:
http://www.youtube.com/watch?v=wlwzcB6_px0
What's wrong with my transformer? Defective? Do i have to return it?
Kind of dissapointed right now
Click to expand...
Click to collapse
i've never seen anything like that.
screen defect, i'd say.
RMA (unless somebody else knows better).
I have requested a return from the store, i hope it goes quickly. The lines seem to change after each boot. Sometimes the ones you see on the vid, and sometimes just extreme flickering lines.
It kind of reminds me of artifacts on a overheated graphics card
Here is another one showing extreme flicker:
http://www.youtube.com/watch?v=WQaNDtpu3zc
looks like GPU is dying. Ive seen similar stripes on XPS M1330
TURNSKIN said:
looks like GPU is dying. Ive seen similar stripes on XPS M1330
Click to expand...
Click to collapse
Crazy stuff, happening on a new, just opened device.
Pretty dissapointed at the moment
Looks the same as a partially broken laptop screen looks when its been dropped etc
Return it before they think you have had it long enough to have done it yourself
That is either the GPU or the video RAM failing, NOT a screen issue.
I would just exchange it at the store, make sure to tell them that it was like that when you opened it. Sometimes you'll get smartasses that will try to say you broke it, and that you're trying to get rid of it, even though it's obvious that you couldn't of done that. RMA would be too long of a wait, and they'd probably send you a new one anyways.
I'm no expert, but it looks like how my old laptops look when the flat ribbon connector to the LCD starts to break. Sometimes the wires will still make contact, sometimes they'll break in random patterns, so it could change depending on heat and just the right orientation of things.
Regardless, you should already be in line for a return/replacement. Stop reading this!
SilverZero said:
I'm no expert, but it looks like how my old laptops look when the flat ribbon connector to the LCD starts to break. Sometimes the wires will still make contact, sometimes they'll break in random patterns, so it could change depending on heat and just the right orientation of things.
Regardless, you should already be in line for a return/replacement. Stop reading this!
Click to expand...
Click to collapse
The thing is, i ordered it online. From a store that's usually pretty fast with these kind of things, so i hope it turns out ok.
I had to call an asus customer support centre at first though, and they were having technical difficulties, and had to call me back later on. I just hope they call today.
Wow my first transformer had that same thing but it was more in the middle. Sent it back to newegg immediately for a exchange. The
Sent from my Transformer TF101 using xda premium
Account removal
Deleted
Gutted for you! hope you get it swapped quicky. nothing worse than having brand new kit that is faulty.
Small update, Asus called me back with a reference number to a case they have made regarding the unit, now it is up to the store to give me a return code so i can ship the faulty unit back to them.
Hopefully they dont arse about, and send me a new one quickly.
Return right away! That's pretty messed up.
stcardinal said:
Return right away! That's pretty messed up.
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Click to collapse
I plan to, but i have to get a return code from the online site i bought it from. (legitimate site, one of the biggest online electronic stores in norway) so im pretty sure it will turn out ok.
*update*
Finally got a return number, and off it goes.
Today i received an e-mail about the status of my RMA.
A new replacement unit has been sent
It took a while, but they have been swamped in work lately it seems. (Not ASUS, but the store i bought it from)
glad you got that all squared away. I probably wouldnt even be able to articulate the anger I would have felt if that happened to me oh ya, expletives would have been said lol

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