[Q] Defy +Touch not work - Defy Q&A, Help & Troubleshooting

Touch not responding after shooting under water in the sea. The real problem is that when I came into it at the beach may be dry, but a drop of water canoe with hair standing somewhere batteries, and since then not react to touch. Lights up, and the lock, I do not know how to try to hard reset the eventual hope that the software problem. I need to push the touch after a hard reset attempts. Any help I could use. Thanks in advance.

i can't understand a word!

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XDA2 fell in water Please help!!!!

i ve a xda2 it fell in water and after that i got it dried n cleansed from a dealer but now the problem is that it only works upto the "align screen" intial setup and downt move any further i also tried to ugrade with WM5 bt same thing, Please help me. I shall be thankfull to all to you.
Kindly help
Hi,
try to clean board with isopropyl alcohol or in ultrasonic cleaner. Maybe it can help you.
jsec
Is it really dry? It can take some time...
See this:
http://forum.xda-developers.com/viewtopic.php?t=22275&highlight=
Andre
Replace the battery
I had the same problem after my mda ii went through the washing machine. Replacing the battery fixed the problem.
thanks guys for the replies , further my XDA had been properly dried and cleaned but now the problem is that the machine doesnt operate further than the "ALIGN SCREEN" setup where one has to tap the screen at four corners and the center one I tap the screen i return to the same screen as ask to tap the screen again.
Will flashing the rom serve any purpose or is it aa hardware problem, rest of the device seem to be ok even the bluetooth light flashes when i turn the XDA ok. But not able to get i any further from there.
So what do the experts have to say, Please reply.
thanks again
well, mine had very hot coffee poured all over it.
my suggestion to you would be, dont turn it on or place the battery for at least 3 days if under normal drying conditions only.
or if you know how to take it apart, spray everything with contact cleaner, it will dry up immediately,
then cross your fingers and hope nothing shorted out when it first went inot the water.
strategy is - wait - dry- wait - test - dry some more - spray contact cleaner - dry - test - until such time it works. coz some moisture might still be present and causing a little bit of short circuit.
It sounds more of a hardware issue than a software issue and you may have to take is apart to fix it.
Try two things, Number 1: (You need to use some latex or vinyl gloves if you need to take your unit apart). You are going to need to check your digitizer connection to the motherbaord, make sure you don't have any mosture trapped in the ribbon lock and make sure the entire front part of the digitizer is flush against the inside case edge. Number 2: Have you seperated the digitizer from the LCD yet? If this thing was in water the slightest spot of moisture will disrupt the very small electrical field between the digitizer and the LCD that recognizes the stylus taps. Abosolutly nothing should be present between the two and also around the white or grey strip on the inside of the digitizer for it is also a contact strip. You can use a lens cleaning cloth to clean any dust and moisture from the inside of the digitizer before you put it back together with the LCD. Being I worked on about 150 toshiba e750's that suffered sprinker damage in a fire, I learned quite bit on what makes a Pocket PC tick. Good luck with getting it working.
the same
I had the same problem 3 or 4 years ago with a HP Jornada 680 (handledPC). I must unfortunately say that I could never get my touchscreen working back again. Perhaps if you could change your screen for a new one, or at least one that always worked (some are sold around the www, even a few by members here if i remember).
Good luck
Shane
the stylus is working as the sceen responds to the tabs, but the process of calibarating the screen doesnt finish and keeps on repeating. and it asks to align the screen again.
The digitiser is working but the software doesnt seem to be working...
what do you have to say?
and thanks for the reply
guys thanks for the reply
but no luck... is there any sofware that can check if the components are working and ok, or simply what should i do. The info about the problem in a nut shell is
First the loading happpens with the O2 screen then the "Windows mobile screen says Tap the screen to setup the pocket pc" Then when i tap the screen next screen comes saying "ALIGN SCREEN" with a crosshair in the middle of the screen when i tap it with the stylus it moves till all four corners are tapped which crosshair point to. But now the problem begins.
The same screen repeats and asks for the same procedure again and again and again And the Xda processing doesnt move further.
i even flashed the ROM but same thing........
no luck
HELLLLLLLLLLLPPPPPPPP!!!!!!
REPLACE THE BATTERY
Have you bought a new battery yet?
Like I said above, my MDAII went through the wash. Just like you, i got the align screen process followed by a spontaneous hard reset. I bought a new battery, charged it up in the cradle overnight, then popped it into my machine. Good as new.
Don't mess with the software until you try a brand new battery.
Cheap and effective.
Hmm, the touch screen is responding to taps, but maybe its a bit 'offset'.. I mean maybe when you tap exactly center, it will receive your tap to be a lot more offset to right, left, up or, down.. Cos that's what making the 'align screen' asks you to realign again and again..
Hi Tanvir,
I want some of the others to advise on what I am suggeting. On my xda I ( which I own as well as a Blue Angel) we are able to put it into boot mode and press the "action" or was it the "contact" button to get it into test mode. Being I don't own a Himalaya but I would guess that they would have that function too, and in that function it has a test for the aligment screen which it might be able to align in the test mode away from the OS running. If someone has the tip for helping Tanvir of getting his unit in to test mode, Please someone post it for him. Also being I don't own the XDA 2 if anyone has anything to add on my suggestions, the floor is open. let me know how it's going Tanvir. Cheers.
Shane
I'm sure Tanvir's digitizer is no more...
Go to www.ppctechs.com and purchase a new one... not that expensive!
Good luck!
Rayan
Hi shane,
thanks for the help and time i ll try the process u suggested and lets see what happens, i ll inform you if any luck,
An thanks to all the guys for helping,
Thanks
Tanvir
hi jamil
ive guessed that posibility too, but the question is there is no way to fid out if it s he reason...
thanks
tanvir

Damaged digitiser?

Hi folks. I have damaged my topaz but I'm not sure if it's the digitiser or the lcd screen, so I'll describe what happens:
The touch screen will stop responding after I've been using it and if I turn off the screen I can see a small dark patch (where my finger last touched it) with some small tiny 'bumps' surrounding this dark area. If I gently rub the screen with a soft cloth or similar, this dark area disappears and the touch screen starts responding again. However, I am having to do this procedure a lot - I mean like every 10 or 20 seconds if I'm touching the screen a lot or dragging stuff around - heck, it's a 'touch' phone, I can't help but touch it !!!
A new screen is a lot more than a new digitiser, and I figured that since the digitiser sits on top (right ) then it may be this that is u/s ?
Any help, comments or diagnostic clues are much appreciated.
Cheers, peace
Chris
umm, can it be water between the screen and touch sensor layer? Have you brought the phone to highly humid places, or something like that?
Some photos will definitely help identifying the problem.
Sounds like this:
http://forum.xda-developers.com/showthread.php?t=522813
I had it, and my provider repaired it. Unfortunaly I have the problems again... but not that much. When its getting too extreme, I'll send it back once again
^ I'd say that's it, I did find another post with a photo of something similar too.
I think mine happened when my wee girl got a hold of the phone -
I'm still a little unsure as to what component is damaged tho. Maybe a little 'investigation' with a screwdriver is needed ...
Thanks for the replies so far
Peace
Using a screewdriver will defenetly kill your guarantee. Mine was repaired for 0€$ ... I would try this first, as you can still offer it back when they say u have to pay few 100€$.

Pls pls help

HIeveryone im new here i have a htc touch hd (t8282) it was in my jeans paket in hot day when i try to call friend touch screen not responding and its look sweat inside. phone can turn on and buttons work. please help if you any idea. thank you everyonr.:-((
Turn the phone completely off.
Take out the battery, take out the SIM card, take out the SD card, leave the back cover open, and let it sit for 24-48 hours in a dry place.
It is tempting to use it, but I really recommend that you let it dry for 2 days before turning it on again.
Your case is not as bad as people who have dropped the phone in water. But often times the problem is that people see the phone still works and they continue to use it. That could cause a short with the moisture and then the phone is really dead.
I have had the same problem as you (sweat on the phone after being in my pocket). But it sounds like you might have gotten moisture inside the phone.
i thing you right mpisture got inside and i was left the phone to dry and turn it on few time and now leave it again in dry place hope this is will help. thank you for your help.
hi mate i did but it dosent work so im going to try change lcd. do you any idea for this?
No, I don't know much about taking the phone apart. But, if that is your plan, here is a manual with instructions on how to do it.
http://mikechannon.net/PDF Manuals/HTC_Blackstone_Service_Manual.pdf

Touchscreen only working sometimes.

My HTC Magic is acting very weird. It started when i had it in my pocket when it was raining. So i tried to use the phone it didn't respond when i tapped the phone. It's just odd that when i turn off the phone and boot it up some hours later, it works. But only for a couple of minutes, then it's not responding again.
One time i was playing teeter and suddently the G-sensor didn't work. The ball didn't roll and the touchscreen didn't work either.
Also, sometimes the charging led does not respond when i charge the phone.
The trackball switches between not responding roll and not responding to being pressed. Sometimes both things work, sometimes they don't.
The phone has been exposed to water before, about 3 weeks ago, but back then i used a hairdryer and it was good to go after that.
Here is what i have tried so far:
Opened the phone and cleaned the screen.
Made sure that the cables were plugged in.
Installed the stock rom from HTC.
Used a hairdryer.
None of these things had any effect
Could somebody please tell me whats wrong with it.
Check the other boards in the phone for water damage and clean. Hope it'll help.
lookitzloy said:
Check the other boards in the phone for water damage and clean. Hope it'll help.
Click to expand...
Click to collapse
Right now i have put the phone into a bowl with rice. I've heard that it might help removing the moisture. If it doesn't work, i'll try your method.

Fix dead touch screen?

Today my U8800 seems to have decided not to work. Most of the touch screen is unresponsive, and only patches work. The lower right is completely dead including the soft keys
Any idea on how to fix this?
I had a wee bit of water sitting on the screen for 10min, would that cause it? I just had quite wet hands and used the phone and didn't dry it off. Apart from that, no idea what could have caused it
Assuming I can't get a replacement since I bought it in NZ and now I'm in UK
If the problem was indeed caused by the water, try the following:
Open the backplate, remove the battery, sim & sd card and let it stand for 24h in a dry place (don't use a hair dryer or any similar "clever" ideas; an oven is right out).
You may be lucky and salvage it, assuming the current from the battery isn't strong enough to have caused a short-circuit and that it hasn't touched anything crucial & sensitive. Good luck in any case.

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