Database Users

Randomly Not Receiving Text Messages

Hey guys,
Serious problem here, my HD is NOT receiving new text messages, it flashes but there is no message nor a report. This problem started randomly at about 11:00 and was working perfectly fine before then.
Within that time I have installed nothing so I don't understand this problem. I've been getting my e-mails with SEVEN though a bit late.
Any ideas? I'm using stock ROM.

have you installed HDtweak or schapps config by any chance? I had the same issue with randomly not receiving texts which I found to be related to me setting the power management functions for SIM to on. turned this off and no more problems.

I believe this could have been it, I'm waiting though for a new SIM card to come through before testing.

I also went the new sim route...no change...it was only then that I started exploring a bit more and found the cause (well...since I turned power management off for the SIM I've not had a single recurrence of the problem)

Thanks for the advise, actually I'm only getting a new SIM as I believe I should have far better coverage in my area.

Interestingly enough, I disabled the power save in both HD Tweak and Advance Tools and tried the new SIM both failed. Though the new SIM is better for me as I'm getting HSDPA more .

Now I got the same problem. I flashed Dutty's Rom v2 and installed HD Tweak and Advanced Config.
SIM power saving is off. Any other tips?
thanks

Atleast I'm not alone, does anyone know where the reg file is for this?

Somehow don't ask how, but somehow I fixed it after a hard-reset and installing a new ROM.

HTC Elf crashes when accessing the SIM

Hi there,
I have this strange problem with my HTC Elf. The problem existed with the original ROM (5.0) and after my upgrade to 6.5 as well.
It started once a Month, but now it's twice a day.
If i receive or make a call, receive or send a SMS the device just shuts down immediately. (like a hard reset).
The device then automatically starts up, i get the "Smart mobility" screen and then it starts over again. The boot cycle runs endless, until i remove the battery and start again. Sometimes i need to remove/replace the battery 3 or 4 times to get it booting up again. (Doing this booting drains a lot of battery power)
If i remove the SIM Card, everything works fine for hours and booting isn't a problem at all. So I believe accessing the SIM Card somehow craps the device out. The boot-cycle seems to happen in the last stage of booting, when the device first tries to access the SIM card. (That's something i have to suspect, cause there is no way to log the booting).
I don't believe that it's connected to the ROM Upgrade to 6.5 i did, as the problem happened in 5.0 as well... (btw. everything is much faster and more light-weight since the 6.5 upgrade. It's just great.)
Here are my questions:
- Is there something, I could log the boot process, to see what's the last action when it starts over again?
- Is there something like an event log in windows, where I see the last action or even failure / exception, before the device restarts while doing a call / writing an SMS?
- Did anyone see this happen before?
Thanks for any input!

Hi
Have you tried to change the Sim card or use another one just in case the sim is the problem?

Hi Tito,
I plan to swap SIM's next weekend. But i don't get how a SIM can crash the whole thing. I would understand getting errors like "Can't read SIM" but auto-resetting the whole device?
Anyhow, I'll post an update after trying another SIM. The whole thing is, that it's not reproducible by a specific action one could take. So if the device keeps up even for 2 days with a spare SIM - that doesn't mean the SIM's chip is the problem. Just an indication...
Thanks,
mc

Hi
Please do post the result

I had the same problem (endless reboot) on my Elf. I solved it by replacing the battery.

Hi,
well it's like always. If you need the problem, you cannot reproduce it.
The device wasn't crashing even once on the weekend.. Either with my own SIM or with another one.
The battery thing is interesting. As soon, as the problems start reoccurring, I've got now a spare SIM card to test. If this fails, I'm able to test with another battery in march.
I'll post any results.
thanks,
mc

I have the same problem...and also struggles to find a signal. Did you solve the problem yet?

same problem
I have the same problem and !!!!!!!!!!!!!!!!!

well, the thing is i upgraded to the HD2 and didn't use my elf pretty much lately.
I changed my provider and got a new SIM but that didn't solve the issue. So I can exclude the fault being in the ROM or the SIM card.
When the elf was crashing I couldn't start it up. It was booting, and as soon as it tried to register itself in the Network, it crashed again. However, when connecting it to a power source (charger or pc) and booting it up, it went fine through and was able to register in the network.
That brings me to the idea, the even if the battery is full at 100% it might have a flaw and doesn't bring enough energy, when the device is scanning for the available networks.
So next time, I'm in china, I'll get a new battery pack for my elf - however, it's no more that important as my HD2 is running pretty fine.
Hope it's something which can help you.
cheers,
mc

Entering bootloader randomly

Ok it seems my curse is still upon me, after losing GSM on my old phone then rushing through a guide which helped over night my phone gave up its go for life. Trying to do jtag (great guide scholbert and thanks for the help) I bought a second hand pda (another Mda Vario II) as a fresh start.
Down to the problem, after my experience with my last phone I replaced it with the same model and decided to keep away from flashing the bootloader/radio as that was what screwed me the last time (ironically a stock rom did the deed) and noticed after 1 hour of using my phone it would randomly enter bootloader when I switched it on. After a couple of resets though it did finally boot so I decided I could live with that. I then flashed payes rom (as its os only) yet the problem still lived on like I expected.
Removing the storage card has not worked yet sometimes I notice the phone flashes up with image not found which is weird but not all the time
The problem is very annoying as sometimes I will be resetting the phone for ages (an hour is the record) or will boot after one reset, I have also tried set 16 0 and set 14 0 with no luck, I am on Windows 7 so I have to use nueTTY instead of MTTY yet with access to MTTY it still has not worked.
Any ideas what to do next?
Sorry if I have explained in too much detail causing some people to not understand, I can explain again if your confused.
Thanks

[Q] Text Messages Not Received Until Soft Reset

Recently, my phone will stop receiving text messages until I soft reset. Before posting, I tried a hard reset to see if that would fix the issue, but that did not work.
Is anyone else having similar issues with text messages?
Things worth noting:
1. I can still send messages without issue, even when I can't receive them.
2. All other data services on the phone work without any trouble (email, marketplace, zune, etc)
3. It happens even when I have full service, so it shouldn't be a connection/network issue.
4. I have a class 2 16 GB sandisk installed, which has been installed since I got the phone in November (might try a hard reset without the card to see if that helps).
It's interesting that the problem persisted through a hard reset. Right now I'm trying to determine if there's a specific set of actions that can be taken to reproduce the issue, but I just wanted to see if anyone else had any thoughts.
**UPDATE**
So even after pulling the sd card and hard resetting the phone, the problem is still present. Guess I'll have to head on over to AT&T to get a replacement.
If you are having the issue, it looks like you are only able to receive 10 messages before requiring a soft reset :'(
Thanks

I'm having the same exact problem. While I was on the phone with the ATT rep, she even tried to send me a text and couldn't!

Yeah I just went through the warranty exchange process with at&t and a replacement is on its way.
My co-worker also has a focus and hasn't had any problems, and with the number of people on this forum and no other responses, I don't think it's a very widespread issue.
I'm glad I found someone else with the problem though! Solidarity man! It's incredibly annoying. I setup a cron job on my server to send me a text every 15 minutes so I know when they stop working.

I'm ready to scream. I have a Dell Venue Pro (Another Windows Mobile 7 Phone) sitting here that has been an issue since day with everything EXCEPT text messaging. I spoke with ATT rep and they "claim" its either two things for me:
1) Porting of my number still transferring. ITs been to Sprint, T-Mobile, and now ATT all within the PAST two weeks.
2) Having a Metal roof can screw up the signal. Which I think is false because I have NO problem sending out texts, calling, surfing the web.
Again, NOT a problem restarting the phone and receiving texts but after, lets say, 15 minutes and having 3 bars, it stops. Its just like how T-Mobile network acted with Dell Venue Pro with the Internet, it needed to be restarted every hour or so. I'm READY to scream! I CAN NOT believe there AREN'T others with this problem!

10 Message Limit
Oh man. Yeah the Venue Pro launch was pretty rough. I was holding out for that phone too and was going to switch to t-mo, but I didn't want to chance it with all the problems that were being reported.
I have finally found a pattern though! It appears for me that after restarting the phone I can receive 10 text messages before they stop. I found this out because as I mentioned in my last post, I setup my server to send me messages every 15 minutes. While I was sleeping, i hit my sms receipt wall and a bunch of messages "queued up". This morning I restarted my phone, and 10 messages came in, then no more. Restarted again, received another 10, and so on until all the queued up messages had been received.
So it would be interesting if you check to see if there's a hard number limit of messages you can receive.

abledanger said:
Oh man. Yeah the Venue Pro launch was pretty rough. I was holding out for that phone too and was going to switch to t-mo, but I didn't want to chance it with all the problems that were being reported.
I have finally found a pattern though! It appears for me that after restarting the phone I can receive 10 text messages before they stop. I found this out because as I mentioned in my last post, I setup my server to send me messages every 15 minutes. While I was sleeping, i hit my sms receipt wall and a bunch of messages "queued up". This morning I restarted my phone, and 10 messages came in, then no more. Restarted again, received another 10, and so on until all the queued up messages had been received.
So it would be interesting if you check to see if there's a hard number limit of messages you can receive.
Click to expand...
Click to collapse
I noticed it this morning. I was on the phone with another tech support rep last night that WAS NO help, only concluded with that, I'm suppose to go to one of their stores and switch it out with another handset. Problem with that is, I didn't purchase it from ATT since Amazon.com had it for a penny. So, that'll be a fun visit. <--sounds like I'm from the south, don't it? lol
I'm having SO much fun sending myself texts to see if it actually goes through and I receive it. Here's something to think about, the two weeks I had T-mobile, I sent out 5,689 texts. So, this feature is something I actually WANT.

Update: Swapped out the phone. I had to act like an idiot because they had NO record of my sale at the ATT store, which there isn't any since I bought it at Amazon.com for a penny.
Knock on wood, its working. Sent myself over 50 texts throughout 2 hours.

I just recently started having this problem. I didn't notice at first, I just didn't think I was receiving any text messages. I accidentally restarted the phone (crappy case) and when I started it back up I got 10 texts instantly...all from the previous day. So I thought, oh AT&T must have screwed up. A day goes by and still no texts (odd because I usually get at least 20 texts a day). So I try to send myself a text. No bueno. So I restarted my phone. 10 texts. Restarted again. 10 texts...all still from Monday (2 days ago).
I already had problems with cellular data (http://forum.xda-developers.com/showthread.php?t=867347), and now this. If this problem is being caused by the SD card too, I'm getting rid of it.

Text Messages
abledanger said:
Recently, my phone will stop receiving text messages until I soft reset. Before posting, I tried a hard reset to see if that would fix the issue, but that did not work.
Is anyone else having similar issues with text messages?
Click to expand...
Click to collapse
Yes, I have seen this on occasion. Seems to be random and relatively infrequent in nature for me right now though. One thing that I have noticed (and may or may not be related) is that wireless sync seems to stop working at the same time. A soft rest always makes the problem go away...

I had this problem with my 2nd focus (i dropped the first and shattered the screen) It seemed to work fine for a few hours after I got it, then stopped receiving. As soon as I'd reboot the phone, itd work till i sent about 10 messages, then stopped. I tried my sim in another phone, worked fine. So now i'm on my 3rd phone.
Id tried multiple hard resets and none of them helped - I had assumed i'd just gotten a bad phone. But it seems a more common issue than I'd originally thought. I'd tried initially to take out my SD card (Kingston 16gb Class 4) and it didnt help.

Just got this problem on my Omnia 7, so maybe it's an OS or carrier issue.

Eriatarka said:
Just got this problem on my Omnia 7, so maybe it's an OS or carrier issue.
Click to expand...
Click to collapse
Interesting. I wonder if anyone else has had this issue on some of the htc or lg phones or if it's a Samsung only problem. I guess this means that it's not related to the sd card though!
I have since replaced my defective focus and have yet to experience any problems with the new one.

I believe I've figured out and need a few testers to verify fix. I too was experiencing same issue of not receiving more than 10 SMS text messages until soft reset. After multiple hard resets and eventual phone replacement by AT&T Technical Support, I decided to navigate the Diagnosis Codes determined to find a fix for you all. Long story short, I discovered and tested the setting that causes and fixes the issue as follows:
*#197328640#
1 Debug
8 Phone Control
7 Network Control
1 GCF
3 Setting Cancellation
End
Soft Reset phone (Reboot)
You can test by texting yourself (your mobile number)
Enjoy!

Can't access root menu with *#197328640#
Hi, I can't open my root menu using *#197328640#. Any idea? I have the same problem of not receiving SMS.
tyryanjr said:
I believe I've figured out and need a few testers to verify fix. I too was experiencing same issue of not receiving more than 10 SMS text messages until soft reset. After multiple hard resets and eventual phone replacement by AT&T Technical Support, I decided to navigate the Diagnosis Codes determined to find a fix for you all. Long story short, I discovered and tested the setting that causes and fixes the issue as follows:
*#197328640#
1 Debug
8 Phone Control
7 Network Control
1 GCF
3 Setting Cancellation
End
Soft Reset phone (Reboot)
You can test by texting yourself (your mobile number)
Enjoy!
Click to expand...
Click to collapse

gasahadewo said:
Hi, I can't open my root menu using *#197328640#. Any idea? I have the same problem of not receiving SMS.
Click to expand...
Click to collapse
*#32489# bypass to get into root menu. click the back button 4 times to get to the main menu.
Someone else posted that here.

tyryanjr said:
I believe I've figured out and need a few testers to verify fix.
Click to expand...
Click to collapse
Thanks. I've been experiencing the problem too ... will test and let you know if it works for me!

I'm not experiencing this problem any more, though I can't say for sure whether it was solved due to that diagnostic menu action or the Samsung firmware update I applied later that evening.

tyryanjr said:
I believe I've figured out and need a few testers to verify fix. I too was experiencing same issue of not receiving more than 10 SMS text messages until soft reset. After multiple hard resets and eventual phone replacement by AT&T Technical Support, I decided to navigate the Diagnosis Codes determined to find a fix for you all. Long story short, I discovered and tested the setting that causes and fixes the issue as follows:
*#197328640#
1 Debug
8 Phone Control
7 Network Control
1 GCF
3 Setting Cancellation
End
Soft Reset phone (Reboot)
You can test by texting yourself (your mobile number)
Enjoy!
Click to expand...
Click to collapse
Testing now!!!
I hope you're fix works for me too. This has been very annoying.

Good luck everyone. If v1122 of diagnosis menu has been installed due to update you can get to it by *#32489# and click on "Back" to get where you need in the menu.

Reporting back.
As long as I'm in an area with good radio penetration, the fix is a godsend.
In areas with poor radio penetration, it's no change.
So, I'll say good work tyryanjr & ATT-US
You guys improved my love of the focus tenfold today.
I should mention I am using a Rogers Branded Focus, SIM Unlocked, Dev Unlocked (Chevron), NoDo, on SaskTel's wireless network in Saskatchewan. If you are on Bell or Telus with similiar issues, give it a whirl.
To my wireless carrier, please rectify the situation, ASAP!

Windowsbreak/interop unlock seems to have killed my phone

Ever since unlocking my phone, I have been experiencing very troublesome issues. It all started with picture messages not going through and giving me "Can't Send Message. Try Again." Then pictures that I received started coming in as "Media content in this message" that never downloads. I tried showing this to a friend of mine that also has WP7, but of course the image sent. That is literally the only picture I have been able to send in the past two weeks.
Nothing seems to affect it as far as battery percentage, signal strength, Wi-Fi connectivity, or anything.
Websites are also having a lot of trouble loading. Most won't load unless I let the loading bar get to about 90%, then re-enter the address. I also get a lot of "We're having trouble viewing this page right now" messages. Very frustrating.
The Marketplace has been having trouble loading at times as well.
Some apps and games that require internet connections are having spotty issues. Sometimes USA Today won't load any news. Words By Post gives me network connection errors. 4th and Mayor sometimes tells me I have no connection to location services.
All of this is really starting to frustrate me. I can't figure out what is going wrong. The only thing I can think of is that I Windowsbreak/interop unlocked my phone around the same time I started having issues. All I've installed is a battery percentage meter, a screenshot app, AdvancedConfig to change my themes and get rid of app dehydration, and WP7 Root Tools so I could get the 8107 update.
PLEASE, someone help me.
and for reference, I have a Samsung Focus with 8107 on it.

Oh and another issue, sometimes my phone goes through HUGE lag phases where scrolling through menus is incredibly choppy and slow. The only way to fix it is to lock the device and let it rest for a minute.
I may try and get video evidence of this.

I would do a hard reset and see how it works and then slowly proceed with unlocks/homebrews again one step at a time and make sure your phone works well before going the next step. And, make a back-up each time so you can go back one step if you find the one that messes up.
Never try to change and hack everything at once; errors can occur.

Ehh I'm really not trying to do a hard reset just yet...I'm hoping there is some magical solution to this.

SD Card?
Have you an SD Card installed and how much of it is used? Like you, I would do everything short of a hard reset to solve this problem.

No sir, no SD card has been installed into this phone. I learned my lesson after having to get a replacement when I got an irreversible card read error on my last Focus.
That being said, this is a refurbished device.

rmcgraw said:
No sir, no SD card has been installed into this phone. I learned my lesson after having to get a replacement when I got an irreversible card read error on my last Focus.
That being said, this is a refurbished device.
Click to expand...
Click to collapse
Some users were having data issues after windowbreaking. There is a fix in the thread and it's quite simple iirc. Ask in the thread.
edit: try this too
http://answers.microsoft.com/en-us/...n/6a94ab3b-484b-4f29-88b7-d752fdbe4737?page=2

Well, after failed attempts at fixing this, and even working with Heathcliff on a solution, I decided to hard reset.
Re-unlocked my phone and installed AdvancedConfig. So far everything seems ok.

I know that it resets to release 5 instead of 6 which could lessen your data , but it is easily fixed in diagnostics :
*#32489#
back 1 time
NAS CONTROL
[5] RRC(HSPA) CONTROL
1 TO DISPLAY mine read release 5 after windowbreak
I then changed it back to release 6
you might also have dualmode turned off, turn it on for better perfomance
if you used heathcliffs interop did you also go to *#94765# auto sim config?
If all else fails talk Jax he made windowbreak!