Database Users

How was you Best buy pre order experience?

Just wondering how the turnout was. Any lines how many others on the pre order list etc? Someone on engadget posted this, im kinda surprised ...
" Pre ordered mine in Alabama- got there after church early service about 1.5 hours before BB opened at 11. I went ahead and stood at the doors even though nobody was there yet-just messed with my phone for awhile. About 20 minutes before the doors opened, a line started to form and by 11 there were about 30-35 people in line for pre orders, surprisingly a wide range of ages- about 25-30% female and 70-75% male. I was shocked to see a line period. Figured I'd be the only one."

harajuka said:
Just wondering how the turnout was. Any lines how many others on the pre order list etc? Someone on engadget posted this, im kinda surprised ...
" Pre ordered mine in Alabama- got there after church early service about 1.5 hours before BB opened at 11. I went ahead and stood at the doors even though nobody was there yet-just messed with my phone for awhile. About 20 minutes before the doors opened, a line started to form and by 11 there were about 30-35 people in line for pre orders, surprisingly a wide range of ages- about 25-30% female and 70-75% male. I was shocked to see a line period. Figured I'd be the only one."
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Click to collapse
Dude, please tell me you have pictures? My BB had lots of people out line, but none of them for the XOOM. Do you live in a tech savvy district? I find it odd that anywhere would have a line for the XOOM, but it's encouraging.
I just bee-lined for the mobile department and some cute chick handled my pre-order. I played with a galaxy tab for about two minutes then left.

Heh, what line? I went in at 11:00am-ish and they open at 10am. Went over to wait for help in the celluar area, talked to the salesperson about pre-ordering and then left. I asked and they said I was the first person even to ask about pre-ordering.

setite said:
Dude, please tell me you have pictures? My BB had lots of people out line, but none of them for the XOOM. Do you live in a tech savvy district? I find it odd that anywhere would have a line for the XOOM, but it's encouraging.
I just bee-lined for the mobile department and some cute chick handled my pre-order. I played with a galaxy tab for about two minutes then left.
Click to expand...
Click to collapse
Oh that is from a comment I pulled from someone else on engadget. I decided not to place a pre order as I will be buying from Costco...

harajuka said:
Oh that is from a comment I pulled from someone else on engadget. I decided not to place a pre order as I will be buying from Costco...
Click to expand...
Click to collapse
That's what I get for skimming the post

The BB's in MA don't open until 11:00 on Sundays (vestiges of the old Blue Laws). I got to the store at 10:45. There were a dozen or so cars in the parking lot with people waiting, as no one wanted to stand outside in the cold (20* F) and wind. They opened the doors right at 11:00 and I was the first one in the store. I walked right over to the mobile counter and asked about the pre-order. They pulled a spiral notebook out of the locked cabinet behind them which had the pre-order info in it (for the Xoom and Thunderbolt), scanned the bar code on it and filled in my info on the first page, then rung up the pre-order with the $50 gift card. I was in and out in less than 10 minutes, and none of the other people waiting were there for the Xoom.
I did find it interesting that not all BB's were doing pre-orders for the Xoom. I called 3 last night, and 2 out of the 3 were doing pre-orders.

BB in my area was a joke
Only myself and one other person were there at open yesterday to pre-order. Both of us were told they were not doing pre-orders for the xoom. I laughed and said its on your website so look it up. 10 min later they found it and placed our orders. Considering we all know this was in their play book, they had training and this is usually a good best buy I was disappointed by their stupidity. In the end its ordered so as long as it comes in and I get a call on Thursday I will be happy.

I just returned from Best Buy (Knoxville, TN), worked yesterday so I didn't have time to stop by. The person at the Mobile center wasn't sure they were taking pre-orders, she had to ask a couple of people. Funny thing is when she got confirmation she knew exactly where to go in their little folder of pre-order forms, flipped right to the XOOM and pulled one out. Based on what I saw there was only one other pre-order from this location. All in all, quick and painless.

I just left Best Buy in Miami, FL and tried to inquire about pre ordering the xoom, and also to check if I could use a 10% coupon. I went to the mobile section and asked a girl about the xoom and she gave me a "deer caught in the headlights" look. She said, "oh, you mean the iPad thingy?" I said, "please don't call it an iPad." She checked with another of the associates and sent me to the computer section. I just decided to leave ASAP. I'll try another Best Buy later.
Sent from my Inspire 4G using XDA App

No matter where I have worked, I learned as much as I could. It bothered me in my first week at a new job, having to ask for help, how can these people go years oblivious.

I went to the bestbuy in georgia..at about 10:45 there were maybe 10-15 people there.When the doors opened I thought for sure everyone was headed for the Xoom..but it turned out that none of them went near the mobile center.I was the only & 1st person to pre-order the Xoom.
Sent from my DROIDX using XDA App

iceytea said:
Heh, what line? I went in at 11:00am-ish and they open at 10am. Went over to wait for help in the celluar area, talked to the salesperson about pre-ordering and then left. I asked and they said I was the first person even to ask about pre-ordering.
Click to expand...
Click to collapse
Same here 12:20 and I was the first one pre order. Its funny though cuz the sales rep I spoke to didn't even know what it was. She thought it was a phone. But I said its not a phone. Then she looked into the inventory then asked me is it a tablet? I was satisfied finally she got what I was asking for. I kept waiting for another 20 mins while she trying to look for where to do pre order. As long as I got my xoom im happy.
Sent from my Nexus One using XDA App

Ours was weird. I stood in line at the mobile center for maybe 15 minutes while people got their phones replaced, wireless modem cards fixed, etc. When I asked about the Xoom, he asked me to follow him to the magnolia room and did the pre-order back there. Never had that happen before. No idea how many people ultimately pre-ordered in our store.

i walked in today around 3pm and asked about it. the staff said that the preorder guaranteed a unit if they shipped to that store, not that they (the store) were guaranteed units in the first place.
no thanks bb...... ill chance a direct buy from vzw or or costco....

SamuriHL said:
Ours was weird. I stood in line at the mobile center for maybe 15 minutes while people got their phones replaced, wireless modem cards fixed, etc. When I asked about the Xoom, he asked me to follow him to the magnolia room and did the pre-order back there. Never had that happen before. No idea how many people ultimately pre-ordered in our store.
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Click to collapse
Well lets wait until motorola out the number of xoom sold then we'll all know, at least nationwide not one store particularly. But best buy site says xoom pre order is now on back order. Wondering if they really just sold their whole stock ones on day one.
Sent from my Nexus One using XDA App

r0guenj said:
i walked in today around 3pm and asked about it. the staff said that the preorder guaranteed a unit if they shipped to that store, not that they (the store) were guaranteed units in the first place.
no thanks bb...... ill chance a direct buy from vzw or or costco....
Click to expand...
Click to collapse
That is always the deal on pre-orders. The date is subject to change and they often don't know how many they will get if any.

i agree, but preorder to me says i will definitely get a unit on release date, not that i will get one if they ship. the least bb as a corp could do is say yes this store will get a delivery of units. but i guess in this day and age of advanced supply and management systems a store cant tell if they are going to get them.
if i preorder and the store says sorry we did not get any, i would run my complaint as far up as i could go.

setite said:
That is always the deal on pre-orders. The date is subject to change and they often don't know how many they will get if any.
Click to expand...
Click to collapse
I'm gonna be pretty pissed if my store doesn't get at least 2 units (I was #2) - They shouldn't advertise you can pick up the unit in that store on the 24th if you aren't guaranteed it.

Slimgym20 said:
I'm gonna be pretty pissed if my store doesn't get at least 2 units (I was #2) - They shouldn't advertise you can pick up the unit in that store on the 24th if you aren't guaranteed it.
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Indeed. Fine Print is gay.
Side Note. Should I have pre-ordered accessories too?
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It is possible to activate the 3G with another carrier? or it's blocked to Verizon ? like here, in Canada..

Transformer for $250 on black friday at best buy

If you can stomach dealing with crowds and BBs bs. sorry if this is a double post.
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i envy you americans for this.
i feel totally ripped off concidering shops in germany are asking
350€ for the 16gb version (roughly 480$)
that is DOUBLE the price...just not fair

pseudoheld said:
i envy you americans for this.
i feel totally ripped off concidering shops in germany are asking
350€ for the 16gb version (roughly 480$)
that is DOUBLE the price...just not fair
Click to expand...
Click to collapse
Don't envy us too much. To get this deal you usually have to camp out in the cold most of the night and wait in a huge line for tickets to be handed out (# tickets = # items in stock) and then hope you are close enough in line to get a ticket for the item you want. I used to work at Best Buy back when I was much younger and these "Black Friday" deal days were fricken insane. People dang near killing each other for a few bucks (and in some cases actually killing each other by trampling people to death, etc).
Personally I will probably never get a "door buster" deal because I value my time and health. Getting the flu and freezing my arse off for X hours in the cold just isn't worth it.

Price is right but I wouldn't bother if I'd be a meat popsickle AND they would be sold out by the time I got there, lol. I don't hit BestBuy with sales in mind so much as check the local stock before ordering somewhere online.
Sent from my Transformer TF101 using Tapatalk

um, can you buy it now or within whatever the refund period is for best buy and then walk in on black friday and get a price adjustment or just return it and rebuy it?
250 bucks less than prime is awfully tempting but i'm still going to go with the prime.

morphiend said:
um, can you buy it now or within whatever the refund period is for best buy and then walk in on black friday and get a price adjustment or just return it and rebuy it?
250 bucks less than prime is awfully tempting but i'm still going to go with the prime.
Click to expand...
Click to collapse
Nope. Not unless they changed the rules. The price is only valid on the products in the store that are sold as this door buster promotion. (granted my knowledge comes from some 15 years ago)

So I'm guessing that selling my rootable TF for 300 is out of the question now?

thebadfrog said:
So I'm guessing that selling my rootable TF for 300 is out of the question now?
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Click to collapse
Not totally as its rootable these probably won't be
Sent from my PC36100 using xda premium

thebadfrog said:
So I'm guessing that selling my rootable TF for 300 is out of the question now?
Click to expand...
Click to collapse
I am always amazed at how much people sell and buy used stuff for, especially electronics. But really this is a pretty stellar sale and far from a normal price so I wouldn't be surprised if you could get 300 for it.

thebadfrog said:
So I'm guessing that selling my rootable TF for 300 is out of the question now?
Click to expand...
Click to collapse
Pfht no, you can easily sell it for $300. Most of the general population is not going to be able to get this thing for that price. They will have like 10 per store. This is not a "week long sale item."

$200 42" tv looks good.
But I agree with everyone else. I drove by a best buy a couple years ago on A MONDAY and there were already about 20 people camped out with tents and the whole deal. Yes a monday lol, so if 4 days is worth saving $150 then so be it. It os for some I guess but not for me.

Keyboard dock's going to be $99 as well.

The Transformer at Best Buy has a different model number made just for them to hit that $249 price point for black friday "TF101-X1". Its also a different sku than the regular 16GB model on their website. The regular model numbers are TF101-A1 "16GB" and TF101B1"32GB". There is no telling what they had Asus take out to hit that price, regular glass instead of Gorilla glass maybe who knows. And, they don't have to disclose that because in the instructions of just about every device it stipulates that features or functions are subject to change without prior notice. I'd be a little leery on this one.

bkrodgers said:
Keyboard dock's going to be $99 as well.
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I think you can get it on new egg for 99 bucks right now !
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timlot said:
The Transformer at Best Buy has a different model number made just for them to hit that $249 price point for black friday "TF101-X1". Its also a different sku than the regular 16GB model on their website. The regular model numbers are TF101-A1 "16GB" and TF101B1"32GB". There is no telling what they had Asus take out to hit that price, regular glass instead of Gorilla glass maybe who knows. And, they don't have to disclose that because in the instructions of just about every device it stipulates that features or functions are subject to change without prior notice. I'd be a little leery on this one.
Click to expand...
Click to collapse
I doubt there's actually any difference. It wouldn't make sense to produce a different model for this, especially when there's a new model coming out soon. What retailers sometimes do is have the model numbers for their Black Friday deals tweaked to make it hard to go elsewhere and price match, or to ask for a price match on prior purchases. It's *possible* there could be actual differences, but I would be surprised.

I just asked my dad who works at bestbuy n he said basically what the guy said above me. Now if u saw this at wally as a everyday low price then you know things would be changed or taken out.
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pseudoheld said:
i envy you americans for this.
i feel totally ripped off concidering shops in germany are asking
350€ for the 16gb version (roughly 480$)
that is DOUBLE the price...just not fair
Click to expand...
Click to collapse
I bought my TF101 in Germany while I was traveling around europe, I was shocked when I saw the price, it's really hefty overpriced if compared to USA.

I can't wait until the prime comes out so I can sell this lovely piece of machinery. My question is... I am moving to S. Korea in February should I wonder if it will be cheaper in taiwan, I could just take a day trip there!

I am currently in the market to buy an Android tablet, and of course, this deal caught my attention the second I saw it.
I'm just having two issues making my mind up whether I should buy it or not:
- As we all now, the Prime is coming out sometime in December. I'm just wondering if the TF101 will feel old/slow compared to the newer Tegra 3 devices. Basically, I feel like I'm jumping on ship and everyone else is moving on to the next thing while me and my TF101 are getting left behind.
- The no built in 3G data is a huge deal for me, I would like to have everything sync on it while I'm on the go plus use it to stream music/video while out. Tethering using my phone is an option, but I feel like it would be to much of a drain to constantly be using it. I guess I could use a 3G USB stick, as that seems as the only other solution, do I need the dock to use the 3G stick?
Anyways, also curious to hear other people's opinions who are interested in this great deal.

Jaysont34 said:
I am currently in the market to buy an Android tablet, and of course, this deal caught my attention the second I saw it.
I'm just having two issues making my mind up whether I should buy it or not:
- As we all now, the Prime is coming out sometime in December. I'm just wondering if the TF101 will feel old/slow compared to the newer Tegra 3 devices. Basically, I feel like I'm jumping on ship and everyone else is moving on to the next thing while me and my TF101 are getting left behind.
- The no built in 3G data is a huge deal for me, I would like to have everything sync on it while I'm on the go plus use it to stream music/video while out. Tethering using my phone is an option, but I feel like it would be to much of a drain to constantly be using it. I guess I could use a 3G USB stick, as that seems as the only other solution, do I need the dock to use the 3G stick?
Anyways, also curious to hear other people's opinions who are interested in this great deal.
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Click to collapse
i'm in the same boat you are. but this price is too good to pass up $250 + $99 for the dock. i'm going to try to just get the TF1 from best buy (unless its all sold out (which is very likely)) then resell the tablet for $325 - $350 and the dock for $50 - $75 and then use that $ to get the transformer prime.

Best Buy Refunds for price drop of 12.2 Tab Pro

I recently purchased the Tab Pro 12.2 for $599 at my local Best Buy and I checked there website today and what do you know its now $549 so I immediately called and was refunded $53 back to my card. This is what I like to call a win, just thought I should spread the word.

Great to hear. Guess they aren't selling so well?? I got $50. back from Amazon (but saved that $39. in tax) with first price drop. That only leaves me a little in the hole. (As of May 1, we pay tax to Amazon, now.) Definitely think they'll sell a bit better at that price.
Sent from my Nexus 7 using Tapatalk

I payed $399 at Best Buy

Did the same thing. Saw that the price dropped and headed over to get my 50 bucks back. Not going to complain about that!

My question is: They have Best Buys in Afghanistan?

How long ago did you buy it?
Sent from my SM-T900 using Tapatalk
---------- Post added at 03:43 PM ---------- Previous post was at 03:00 PM ----------
I just called. It's only if you bought it the last 15 days.
I'm a rewards elite plus member... Still didn't matter.
Sent from my SM-T900 using Tapatalk

If you're elite plus member, just go into the store and ask someone to price match. I asked a guy to do it for me and it worked even though he said it wouldn't. If they wont price match, and you really want the 50 back, just return it and buy a new one. you have 45 days.

Bestbuy Refund
Yep. Got my $50 too. Did mine through calling customer service. 1(888) 237-8289

JonBryant said:
If you're elite plus member, just go into the store and ask someone to price match. I asked a guy to do it for me and it worked even though he said it wouldn't. If they wont price match, and you really want the 50 back, just return it and buy a new one. you have 45 days.
Click to expand...
Click to collapse
Yeah it's not worth the time and having to reinstall everything.
Sent from my SM-T900 using Tapatalk

Tab Pro 10.1 at Amazon for $399. No tax and free shipping.
Sent from my SCH-I535 using XDA Premium 4 mobile app

If you are still within your return date, you might try and see if they will give you the FREE keyboard. I picked up the Note PRO 12.2 at Best Buy on Sunday and got the $129.99 keyboard free. I believe the sale goes through the 29th.
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ElCamino said:
If you are still within your return date, you might try and see if they will give you the FREE keyboard. I picked up the Note PRO 12.2 at Best Buy on Sunday and got the $129.99 keyboard free. I believe the sale goes through the 29th.
Sent from my SM-P900 using Tapatalk
Click to expand...
Click to collapse
Do you remember the date of that ad? I don't see any dates in the pic above. I purchased my Tab Pro 12.2 on 5/13/2014 during the $100 off sale for $549. I called BestBuy and none of the people I spoke with knew anything about this deal. They did tell me that if I brought proof of this deal to my local BestBuy I could still get the keyboard case.

Jerryo100 said:
Do you remember the date of that ad? I don't see any dates in the pic above. I purchased my Tab Pro 12.2 on 5/13/2014 during the $100 off sale for $549. I called BestBuy and none of the people I spoke with knew anything about this deal. They did tell me that if I brought proof of this deal to my local BestBuy I could still get the keyboard case.
Click to expand...
Click to collapse
This was actually not on their Ad but on the Best Buy website when you clicked on tablets. Once you clicked on the tablets you would see the screen shot I posted. Best Buy had this deal from 5/11/14 through 5/29/14. Does the Best Buy store you went to have the Samsung store? When I bought mine, the Samsung guy knew about the free keyboard. I didn't have to tell him.
Sent from my SM-P600 using Tapatalk

ElCamino said:
This was actually not on their Ad but on the Best Buy website when you clicked on tablets. Once you clicked on the tablets you would see the screen shot I posted. Best Buy had this deal from 5/11/14 through 5/29/14. Does the Best Buy store you went to have the Samsung store? When I bought mine, the Samsung guy knew about the free keyboard. I didn't have to tell him.
Sent from my SM-P600 using Tapatalk
Click to expand...
Click to collapse
The BestBuy store in Aberdeen, NC is small with no Samsung store. I'll print that screenshot and with knowing the actual dates of the deal I think I should be OK. Worth a shot at least, fingers crossed.
Thanks

Jerryo100 said:
The BestBuy store in Aberdeen, NC is small with no Samsung store. I'll print that screenshot and with knowing the actual dates of the deal I think I should be OK. Worth a shot at least, fingers crossed.
Thanks
Click to expand...
Click to collapse
Yes they should be able to look up in the system of past sales. Good luck... Keep us posted.
Sent from my SM-P900 using Tapatalk

ElCamino said:
Yes they should be able to look up in the system of past sales. Good luck... Keep us posted.
Sent from my SM-P900 using Tapatalk
Click to expand...
Click to collapse
Got it, no questions asked. It took a while because they had to void everything out because of the extended warranty and start from scratch.
Thanks again

Jerryo100 said:
Got it, no questions asked. It took a while because they had to void everything out because of the extended warranty and start from scratch.
Thanks again
Click to expand...
Click to collapse
Your welcome. Glad it worked out... Which color Note PRO you have?
Sent from my SM-P900 using Tapatalk

ElCamino said:
Your welcome. Glad it worked out... Which color Note PRO you have?
Sent from my SM-P900 using Tapatalk
Click to expand...
Click to collapse
I have the white Tab Pro with a white S Action Bluetooth Mouse and now the white Keyboard Case which all look great together.

Jerryo100 said:
I have the white Tab Pro with a white S Action Bluetooth Mouse and now the white Keyboard Case which all look great together.
Click to expand...
Click to collapse
Cool! I have the black Note PRO with the white keyboard, since they no longer could order the black one. I am using a old Microsoft wireless bluetooth presenter mouse 8000. Working good so far. Really liking the Samsung keyboard the more I use it and test it.
Sent from my SM-P900 using Tapatalk

Verizon Note 7 Recall Procedures [Discussion]

Hey All!
I started this thread as I saw one similar for Amazon but wanted an area to discuss the recall specifically from Verizon as I have heard many different things and little information is available online as well as it keeps changing.
1st DiscussionI had:
I broke my Note 7 the same day Samsung announced the recall. Of course Verizonor Samsung reps were not helpful at all this day.
2nd Discusion:
A few days later I called Samsung and discussed what was going on and all they could say was to go through my carrier to see what procedures they have in place but they are taking them back in ANY condition.
3rd Discussion:
Called Verizon store and they said I couldexchange it or return it but had to be before Sept. 30th. I advised I think I was past due so he said i needed to be current. Ihad a rough chat after this as I explained I got a recalled device but they wont have replacement Note 7s by that time and if I return my phone I wont have one to use and the next best thing being the S7 Edge which I traded in my S7 for the Note 7 sowhy the heck would I go back to my original device that I owned and have to pay installments on it? I said this is all depending I can get current prior tothe 30th. He basically said good luck and that was that.
4th Discussion:
Same day I immediately called customer care and they toldmesimilar but turns out I wasonly 12$ past due smh.
5th Discussion:
Same day went down to the store and paid the 12$. Thinking I had no choice, Iexchanged my broken Note 7 for aNew S7 Edge. I was told once I exchanged it that was it and I cannot get the Note 7 when they recieve replacements. I told the lady I had no choice and made the switch.
6th Discussion:
Today I called customer care to make a payment and figured I would ask about the Note 7 again. This rep proceeds to tell me that even though I exchanged it for another device, I CAN STILL change it again for the Note 7 once available. She stated that the store rep advised incorrectly and that might have been the case at that moment in time but they have internal links and documents stores can reference saying we will replace it for all original Note 7 users regardless if they already exchanged it. So essentially she is saying I exchanged my original Note 7 for a new S7 Edge and can exchange it again for a new Note 7 once available.
I have read others being advised differently so post below your experiences and any related links or documents confirming my last discussion or call them yourselves and share what they advise to you!
I really hope I can get a Note 7 once available again as that is the phone I wanted and originally purchased but initial associates forced me to exchange by making it seem there was no other option on top of a strict deadline with 0 idea when new ones would be available.

She also said it would b3 possible to complete over the phone once they have replacement devices availablesoIcanavoid the storealtogether

just went into the store forsome accessories nasked again and he told me if i wanted the Note 7 I wouldve had towait that the rep over the phone was lying lol
such a mess and they cant gettheir facts straight

elliwigy said:
just went into the store forsome accessories nasked again and he told me if i wanted the Note 7 I wouldve had towait that the rep over the phone was lying lol
such a mess and they cant gettheir facts straight
Click to expand...
Click to collapse
Should of told him he was lying and to do his damn job.

I exchanged my Note 7 for an HTC 10 on Monday 9/12, the lady that helped me told me that i could go back and exchange the HTC 10 for a replacement Note 7 once they get them in stock. She said it would be one to two weeks and that i would have to keep checking in to see if they had them in, there was no wait list or anything like that.
But you're right, the in-store people mostly don't know. i had gone the day before, Sunday 9/11, and the person i talked to that day told me that i would have to hold onto my original Note 7 till they got replacements, that they weren't doing any exchanges.

the_devastator said:
I exchanged my Note 7 for an HTC 10 on Monday 9/12, the lady that helped me told me that i could go back and exchange the HTC 10 for a replacement Note 7 once they get them in stock. She said it would be one to two weeks and that i would have to keep checking in to see if they had them in, there was no wait list or anything like that.
But you're right, the in-store people mostly don't know. i had gone the day before, Sunday 9/11, and the person i talked to that day told me that i would have to hold onto my original Note 7 till they got replacements, that they weren't doing any exchanges.
Click to expand...
Click to collapse
yea man, theyre ridiculous for sure lol i am diggin the s7 edge but would definitely like to get the Note 7 back once in.. it wasnt our fault they recalled the device lol i am hoping when they get them in stock that i can just deal over customer service instead of the store.. he seemed oblivious still at the whole process.

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People in Canada can exchange today!
Sent from my SM-N930V using Tapatalk

Cbass15 said:
People in Canada can exchange today!
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Thing is how many were sold in Canada and they said up to 22,000 by end of month.

from what i have been reading on verizon forums I do believe you need to exchange your N7 for another device before Sept. 30th and once new N7 devices are available you can switch back.. ive been told this over the phone and many others onthe forums.. you can ONLY switch your exhanged "loaner" device for another N7 of course..
i really hope this is true and wish Verizon would post this process publicly if so

I just got an email from Samsung that retail outlets should have replacements by 9/21. Can't wait to dump this Verizon loaner.

guthrien said:
I just got an email from Samsung that retail outlets should have replacements by 9/21. Can't wait to dump this Verizon loaner.
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on phon3 with vzw tryna see if i can still exchange it, she dont know so contacting another dept to find out.. such a pita

That's for sure the case and they can jerk you around all they want but it will happen. When I exchanged my Note for the HTC 10 they didn't have a list or anything but I made it clear in no uncertain terms I'd be dumping it on their counter for a Note 7 the day they returned. They completely agreed but there was no system in place. They were confused despite there being others there doing the same. Just check in every day do they have it? Show up with your phone. Problems? Keep asking to speak to a manager. You're not going to get answers ahead of time because they just don't know.

guthrien said:
That's for sure the case and they can jerk you around all they want but it will happen. When I exchanged my Note for the HTC 10 they didn't have a list or anything but I made it clear in no uncertain terms I'd be dumping it on their counter for a Note 7 the day they returned. They completely agreed but there was no system in place. They were confused despite there being others there doing the same. Just check in every day do they have it? Show up with your phone. Problems? Keep asking to speak to a manager. You're not going to get answers ahead of time because they just don't know.
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after an hour n 20min., she called the store and then in their policies it clearly states we can exchange n7 for another "interim" device and back to the n7 when available.
you can even trade the interim device for another non n7 but in that situation it would be a restocking fee.
she clearly documented my account with the store rep and their managers nameand all the details. I also recorded the entire conversation this time.
she also said vzw is supposed to notify us when they have them no later than the 21st but i surely will call them every day lol
luckily she called my store so when i go in i have names and documentation on my account.
the interim phone does need to be in good shape so dont damage your "loaner" lol

Nice. I have my loaner in a box, I hated it. I only kept it so I wouldn't get jerked around getting my 7 back. I do not believe they will call us, every news report said Verizon won't have a replacement for everyone on first pass and knowing them they will sell them to new customers too. I'm sure they had the largest initial sell through.

guthrien said:
Nice. I have my loaner in a box, I hated it. I only kept it so I wouldn't get jerked around getting my 7 back. I do not believe they will call us, every news report said Verizon won't have a replacement for everyone on first pass and knowing them they will sell them to new customers too. I'm sure they had the largest initial sell through.
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hopefully everyones buyin the Apples lol. i broke my initial n7 so best believe i bought a glass protector and a otterbox defender for my interim s7e just in case lmao

They still have no idea when they will be in. Could be up to a month is what she told me on phone despite Samsung's email. This whole experience has become so frustrating, maybe a different phone is the right idea. I had a moment of madness where I thought I'd go get the 7Plus to spite...myself? Ugh.

guthrien said:
They still have no idea when they will be in. Could be up to a month is what she told me on phone despite Samsung's email. This whole experience has become so frustrating, maybe a different phone is the right idea. I had a moment of madness where I thought I'd go get the 7Plus to spite...myself? Ugh.
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never would i even consider lol. if anything id go to another android.
they said no later than 21st and stores should have em as early as next week.. hopefully theyre being overnighted by Samsung lol

elliwigy said:
never would i even consider lol. if anything id go to another android.
they said no later than 21st and stores should have em as early as next week.. hopefully theyre being overnighted by Samsung lol
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21st is next week :silly:

jjayzx said:
21st is next week :silly:
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it says specificaly "no later than September 21st." they make it sound like they might be available prior to that day

elliwigy said:
it says specificaly "no later than September 21st." they make it sound like they might be available prior to that day
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I just thought that you thought 21 was farther away. But yea some places might have it Monday the 19th.

Best Buy Pre-Order

Ok, so I pre-ordered the S10+ 128GB Prism Black from Best Buy as a pickup (On Feb 22nd, says it will be ready for pickup March 8), I'm now reading several horror stories as well as past experience being terrible. In a nutshell when I had pre-ordered the S8+ from BB, got an email saying it was ready for pickup, went to the store, I find out they sold my reserved device to somebody else... All in all I was able to pickup the phone from another store the same day. As I was searching around I've found that situation has happened to many more people.
Any insight from someone with past experience doing pre-order pick ups from BB on major release days? Any hiccups or problems along the way you may have faced especially for phones?

More than once I've went through that nightmare at BB. I swore to myself no matter what incentives they offered I'd never pre-order with them again

fatboypup said:
More than once I've went through that nightmare at BB. I swore to myself no matter what incentives they offered I'd never pre-order with them again
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Click to collapse
Yeah, I am giving them the benefit of the doubt one last time, here's hoping they don't screw up my order again...

Just use the shipping option. It's free and you will get it on release day. Best of all you don't have to walk into a BB store!

aroy97 said:
Yeah, I am giving them the benefit of the doubt one last time, here's hoping they don't screw up my order again...
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Lol, I can't, FedEx and UPS don't bother knocking on my door, ever. I'm in an apartment so they just leave the door tag notice at the lobby door and never attempt to look for my name in the dial box.
And if I ever make the choice of going to the FedEx store to pick it up with the door tag, they'll tell me the driver left the package in the truck and they can't get in. I've gotten 3 packages returned because of this. I don't know if I have bad luck, or it's like this for everyone else in Los Angeles.

I'm waiting for my S10+ 1TB/12GB Ceramic Black. Order status still shows "Preparing for Pickup on Friday". They better not give that away, as I'm sure the inventory of the 1TB model will be limited. Does anyone think there's a micro chance of early delivery, or is Best Buy going to sit on them until Friday regardless of when they arrive?

cyko said:
I'm waiting for my S10+ 1TB/12GB Ceramic Black. Order status still shows "Preparing for Pickup on Friday". They better not give that away, as I'm sure the inventory of the 1TB model will be limited. Does anyone think there's a micro chance of early delivery, or is Best Buy going to sit on them until Friday regardless of when they arrive?
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I don't think they'll release them early, either tomorrow or Thursday we should get an email saying it's ready for pickup. Then apparently someone will call us to schedule an appointment for Friday to come in.

aroy97 said:
Lol, I can't, FedEx and UPS don't bother knocking on my door, ever. I'm in an apartment so they just leave the door tag notice at the lobby door and never attempt to look for my name in the dial box.
And if I ever make the choice of going to the FedEx store to pick it up with the door tag, they'll tell me the driver left the package in the truck and they can't get in. I've gotten 3 packages returned because of this. I don't know if I have bad luck, or it's like this for everyone else in Los Angeles.
Click to expand...
Click to collapse
I always have stuff shipped to work.

This AM the cancel button is finally gone. Still shows "preparing". It will have to ship today to arrive tomorrow. I've ordered from BB before and this happens. My account gets charged when it ships and even though it gets shipped ground I get it the next day because the point of origin is always within a day range for ground shipping. Of course there's always a risk of exception and this means it wouldn't arrive until Monday.
If it were outside of the one day range (for ground) they'd either have to ship earlier or use a more expensive service to assure delivery by release date.
I was in a BB store (a rarity for me haha!) yesterday and noticed they had the phones on display. Just from the initial impressions it was mostly meh (I have a Note 9 so that bar is higher) but I did play with the camera briefly and it definitely got my attention.

cpufrost said:
This AM the cancel button is finally gone. Still shows "preparing". It will have to ship today to arrive tomorrow. I've ordered from BB before and this happens. My account gets charged when it ships and even though it gets shipped ground I get it the next day because the point of origin is always within a day range for ground shipping. Of course there's always a risk of exception and this means it wouldn't arrive until Monday.
If it were outside of the one day range (for ground) they'd either have to ship earlier or use a more expensive service to assure delivery by release date.
I was in a BB store (a rarity for me haha!) yesterday and noticed they had the phones on display. Just from the initial impressions it was mostly meh (I have a Note 9 so that bar is higher) but I did play with the camera briefly and it definitely got my attention.
Click to expand...
Click to collapse
I just got another transaction from BB on my card, $100 tax. Strange because they charged me the same amount already a week ago, maybe the second charge will go away after I pick it up

As far as Best Buy Canada goes, my S10+ pre-order was supposedly lost in transit. Four hours of calling around later, replacement order is in, and will be arriving in around two weeks. Can't say I'm all that happy, but at least it's on the way again.

Finally got the email it shipped around 1800 local time. Fed Ex home delivery from NY. Scheduled delivery Friday by end of day. Talk about waiting until the last minute! :|

My order status has been stuck on "Preparing for Pickup Today" all day. It's now 13:00 on a Friday. Seriously doubt I'll see it today.

Best Buy, Never Ever Ever Ever Again........
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cyko said:
Best Buy, Never Ever Ever Ever Again........
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same, although I got notified it's ready for pickup an hour and a half after the store opened, was able to pick it up shortly after. Their customer service and order tracking is completely terrible. Next time it's directly from my carrier or Samsung.

I picked up my 2 devices Friday and it was pretty painless. They gave me a gift card for my 2 trade ins which I applied towards the new phones. I did order a blue and prism white but they couldn't find the blue one. They offered to hold one for me when the truck came in but I liked the prism white better anyways so they used an extra white one to give to me.
Process was easy for me.
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I preordered the first day in store at Bestbuy. It kept saying up until 6pm on March 8, Preparing for Pickup. At 6pm I get an email saying that it's delayed and if they can't fulfill my order by April 7th they'll cancel it. Ordered S10+ in blue on Verizon. There's posts all over about this happening so many people. Bestbuy shouldn't promise what they can't deliver.

Sunday April 7th?
Sheesh, that's bad.
I've never had issues with getting it shipped from them.
That's what I suggest.