Strange charging issue - myTouch 4G Q&A, Help & Troubleshooting

hi everyone,i got a problem of charng on my MT4G recently.Actually it happened since few hours ago.I searched,read reagarding MT4G charging issue,but this is not it.
Phone shows charging (settings>about phone> Battery)
Red light is lighting but No Charging Animation.
USB Mass Storage working!
Tried a factory rest,but still have the problem.
Tried many chargers & data cables,but nothing has changed!
What could be the matter?
TIA

If the battery is charging it's probably your ROM. Which one are you using?
Try clearing data and cache and reflashing the ROM. Sometimes that clears things up. It won't mess up any of your programs, but if you've altered anything in the system folder or changed the kernel it WILL revert.

Agree with estallings15 above. If the charging light appears, the battery is actually being charged and USB MS is functional - all that means the phone detects USB power (VBUS), and I'd start looking for faults from the ROM.

Thank you very much estallings15 & Jack_R1!It seems that.
Im on Stock Rooted GB ROM.
I turn offed the phone & start to charge.Then after 1 hour i power on it & see.Now the phone is charging,
It show charging animation (in early,it didn't show).BUT charging is extremely slow!It took 2 hours to charge from 30% to 32%!!I have installed Snake battery booster & it show remaing 5 hours to full chrage from 15%(current battery level)!!!
Anyway guys,i will try another rom after i get decent battery percent.Thank you very much!
Like i sad,
ROM - Rooted Stock GB ROM
Kernel - Default one which came from

If the charging is that slow - there is another option, but you're not going to like that one. Your battery or charging circuit on the board might be faulty.

your phone is using more current than the charger is able to deliver error
Jack_R1 said:
If the charging is that slow - there is another option, but you're not going to like that one. Your battery or charging circuit on the board might be faulty.
Click to expand...
Click to collapse
Thanks!What is the option??BTW,I just flashed Android Revolution HD & after few minutes,i got this message suddenly (see the attachment).What is now?Is this regarding charging port or something like you said ?
error is " your phone is using more current than the charger is able to deliver error"

I bought a charger off line once and it charged my phone about that slow all I did was switch chargers and it started charging it fast again
Sent from my Glacier using xda premium

I think the original htc charger is slower than motorola's one. Don't know which one is better for battery life.

I have gotten that message before not since buying a new charger after old one got shortage
Sent from my T-Mobile myTouch 4g using Tapatalk 2

crazykas said:
Thanks!What is the option??BTW,I just flashed Android Revolution HD & after few minutes,i got this message suddenly (see the attachment).What is now?Is this regarding charging port or something like you said ?
error is " your phone is using more current than the charger is able to deliver error"
Click to expand...
Click to collapse
It confirms my thoughts. If you're using a good stock charger (the one that's able to deliver 1A current) and you're seeing this message - it means that either your battery is dead, or the charging circuit in your phone is malfunctioning. Other problems are unlikely, given that you have functional USB. There is still a chance of something bad on the connector level (GND pin), but I can't say for sure if this is possible - never tried.

Jack_R1 said:
It confirms my thoughts. If you're using a good stock charger (the one that's able to deliver 1A current) and you're seeing this message - it means that either your battery is dead, or the charging circuit in your phone is malfunctioning. Other problems are unlikely, given that you have functional USB. There is still a chance of something bad on the connector level (GND pin), but I can't say for sure if this is possible - never tried.
Click to expand...
Click to collapse
I thought was using OEM HTC Datacable which bought from eBay.haha.Now im using HD 2 OEM data cable.That works fine.But seems litte bit lower charging speed than OEM Glacier data cable.Thank you for your help!

Jack_R1 said:
It confirms my thoughts. If you're using a good stock charger (the one that's able to deliver 1A current) and you're seeing this message - it means that either your battery is dead, or the charging circuit in your phone is malfunctioning. Other problems are unlikely, given that you have functional USB. There is still a chance of something bad on the connector level (GND pin), but I can't say for sure if this is possible - never tried.
Click to expand...
Click to collapse
Thanks every one,just had to use oem data cable.Than you again for your help!

I have a similar issue. My HTC MyTouch doesn't charging at all.
The charge light appears, the charging animation too, but the phone discharges like no charger connected.
I've used: charge from usb (pc) with Motorola, Samsung and Blackberry cables, 5V/1A charger, 5,7V/2A charger. No changes.
I'm on Stock rooted GB. The problem appears on Stock Froyo and before trying Gfree method. Even with the phone turned-off.
I've tried with two different batteries, also. No changes.
I hope you can help me. I believe that this is a hardware problem.
Thanks

Try a very short cable!!! (like 20cm) and good charger , not the usb of computer or notebook

padre629 said:
I have a similar issue. My HTC MyTouch doesn't charging at all.
The charge light appears, the charging animation too, but the phone discharges like no charger connected.
I've used: charge from usb (pc) with Motorola, Samsung and Blackberry cables, 5V/1A charger, 5,7V/2A charger. No changes.
I'm on Stock rooted GB. The problem appears on Stock Froyo and before trying Gfree method. Even with the phone turned-off.
I've tried with two different batteries, also. No changes.
I hope you can help me. I believe that this is a hardware problem.
Thanks
Click to expand...
Click to collapse
Change your rom. I notice very slow charging on some some sense roms. Still try jumping roms.

N_otori0us_ said:
Change your rom. I notice very slow charging on some some sense roms. Still try jumping roms.
Click to expand...
Click to collapse
Sure, now I'm on Albinoman's 4.3 ROM... the issue still appears
I believe that this is a hardware problem, with many chargers, many cables and two batteries there is no change.
thanks for your answer

Have you tried cleaning out any pocket lint from the port with a sharpened toothpick?
If you search xda you'll find some tricks for USB ports in general
Sent from my myTouch 4G using xda app-developers app

Related

Wizard looks like is recharging, but in real it doesn't!

Hi guys,
my beloved qtek 9100 is having some weird behavior since last week: i let my battery drain to 9% and then recharged. The phone would not recharge it, showing a red led. After lurking and learning about this problem on those devices I made a "starter" with three 1.5v batteries and gave the battery the necessary tension to start recharge cycle.
I thought that would be the solution but no: the phone kept stopping recharging at 25% or, the next time, at 75% with no apparent reason. Then, i tried many solutions like directly charging the battery with a cut usb cable, with the stock charger, with powered on phone, powered off phone, etc. No clue.
What leaves me shocked is that the battery, even when at 75%, drops suddenly to 0% after enabling the radio module thus killing the device...
An important note: same behavior with two different batteries...
I'm going nuts...
Problem still unsolved. Today i left the device recharge at 100% (took about 3 hours), detached it and tried a rom downgrade. Obviously it died at 50% of rom upgrade procedure. Sweet...now it's almost bricked, bootloader screen and recovery procedure to be done
What could it be, an hardware failure?
Hi there, same problem here: I have the phone with two batteries, on half a year old, one brand new. The batteries DO charge on another phone, but after a regular charge is gone, my phone never gecharges the batteries. It might be the charger circuit? If not HW, is there any chnce to do some SW stuff?
Unfortunately this thing s just a brock now ...
Bye
mr.groovie
mr.groovie said:
Hi there, same problem here:[CUT]
mr.groovie
Click to expand...
Click to collapse
It's good to find someone with my very same problem...although i've got no solution, still!
Is there someone out there who knows how much would cost a fix and if it's an hw issue or not? Would it be possible to fix it via DIY?
Thanks in advance
Someone suggested me to test the current output on the main contacts to see if the device is actually supplying power to the battery.
So i plugged the wall-charger on the device, took a multimeter, checked the output: the device is supplying 3.5-3-7 volts. So, i suppose it is correctly charging. Why, then, after a turn-off / turn-on the charge level drops after showing as completed?
Could it be a sw problem, then?
USB voltage is 5v. If you are not getting 5v on the USB plug coming from that charger, then that is probably your problem. Have you tried using a USB cable to plug it into your PC to charge?
d0ug said:
USB voltage is 5v. If you are not getting 5v on the USB plug coming from that charger, then that is probably your problem. Have you tried using a USB cable to plug it into your PC to charge?
Click to expand...
Click to collapse
Thanks for the hint
I suppose the problem is another...in fact those 4 volts are coming from the battery itself. Pluggin in or out the power plug doesn't make any difference.
I tried taking out the battery and there's no power coming through the main contacts of the phone. Is this the right way to check or should i use some different method?
Thanks again
Last question: is there someone who could show me where the recharge circuit should be on the mainboard? Have you got any information about the ease of a diy repair and about the price / availability of the spare part?
Thanks in advance
spidernik84 said:
Last question: is there someone who could show me where the recharge circuit should be on the mainboard? Have you got any information about the ease of a diy repair and about the price / availability of the spare part?
Thanks in advance
Click to expand...
Click to collapse
Are you using the wall charger or with the PC. Cus you will get more power input from the Wall. As so i dont know the reg key off hand but if you change one thing you can make it so your phone does not charge off the PC. Maybe you have found a new one!
funman said:
Are you using the wall charger or with the PC. Cus you will get more power input from the Wall. As so i dont know the reg key off hand but if you change one thing you can make it so your phone does not charge off the PC. Maybe you have found a new one!
Click to expand...
Click to collapse
With both the wall charger and the pc usb plug. Checked the registry key and no way, it's ok.
It's really incredible, the total charge cycle takes a couple of hours, like if it were charging regularly, but after unplugging it goes down. It is like if the "carge counter" or similar records the charging, with the battery actually not receiving power.
did you solve your problem yet?
toanhung said:
did you solve your problem yet?
Click to expand...
Click to collapse
Hell...no!

S4 will not charge with AC charger; only USB

Last night I was charging my S4 in my car adapter, but noticed the cattery was still going down. I went home and plugged it into my AC (wall charger) and went to bed. The next morning the S4 was dead and couldn't charge. The only solution was to plug it in my computer and went an hour for it to get some charge back.
I have a root i337m running rootbox 4.1, and I went into TWRP to wiped the phone and installed the ROM again - no luck.
Is this a battery issue, a software issue or a whole device issue? Thanks.
freddywhite said:
Last night I was charging my S4 in my car adapter, but noticed the cattery was still going down. I went home and plugged it into my PC and went to bed. The next morning the S4 was dead and couldn't charge. The only solution was to plug it in my computer and went an hour for it to get some charge back.
I have a root i337m running rootbox 4.1, and I went into TWRP to wiped the phone and installed the ROM again - no luck.
Is this a battery issue, a software issue or a whole device issue? Thanks.
Click to expand...
Click to collapse
I don't think its a rom issue. I tried charging via USB as well and had phone charging a few hours and it ate crap. So I only charge via AC outlet only. USB charges but at a very slow pace.
Reinaldo33897 said:
I don't think its a rom issue. I tried charging via USB as well and had phone charging a few hours and it ate crap. So I only charge via AC outlet only. USB charges but at a very slow pace.
Click to expand...
Click to collapse
I made an error in the OP - I meant to say I left it to charge on the wall and I got nothing.
Right now, the charge light doesn't even come on if I plug it with AC.
freddywhite said:
I made an error in the OP - I meant to say I left it to charge on the wall and I got nothing.
Right now, the charge light doesn't even come on if I plug it with AC.
Click to expand...
Click to collapse
Maybe see the results by changing the charger you're using?
r8revealed said:
Maybe see the results by changing the charger you're using?
Click to expand...
Click to collapse
I've tried 3-4 different chargers and cables, same issue. Charges slowly through PC,doesn't charge at all with AC. Did a factory reset after reverting to stock FW, no luck.
freddywhite said:
I've tried 3-4 different chargers and cables, same issue. Charges slowly through PC,doesn't charge at all with AC. Did a factory reset after reverting to stock FW, no luck.
Click to expand...
Click to collapse
I doubt it's a ROM issue, but there's no harm in reverting back to stock to see the results (assuming you've backed it up). If it all fails, i think you should unroot and send it to Samsung for the warranty. Software problems are somewhat easier to fix here than hardware, so it may be the best option to let Samsung handle it.
I had similar problems with my Note 2 before and now with my S4. What I found was, sometimes the usb cable wasn't tightly plugged into the wall charger. Once I've made sure of this, I've been able to charge (AC) every time.
I found this article that indicates that the S4 is looking for special sauce on the D+D- pins.
http://www.anandtech.com/show/6914/samsung-galaxy-s-4-review/2
Obviously the Galaxy S 4 will charge with any USB charger, but the charge time will simply be longer. Samsung uses a voltage divider and signals the presence of their own charger by sending 1.2-1.3 V across the D+ / D- pins, this is similar to what Apple does with 2.0 or 2.8 V across the pins for various USB chargers they've shipped over the years. This signaling is essentially Samsung's proprietary tablet charging signaling which they've employed on the Galaxy Note 2 and now SGS4, in fact the two use the same exact charger, so it's worth tossing out your old ones and getting the appropriate one to take advantage of the faster charging.
However I do not believe this to be 100% true. I think not all chargers will work..
I took a charger that is very vanilla (Wall charger but the D+D- pins are NC) and it works with the S3 and NEXUS7 but does not work with the S4.
This charger uses a stock USB cable so I took a wall charger that had gone bad but had a dedicated cable and hacked off the end and wired up my own cable...
That works! So it appears that the S4 will only charge properly with certain chargers that do something to the D+D- pins (either shorting them with a resistor like the article indicates
I then took a look at the cable I used to replace. It is a Motorola cable and it has the ID pin pulled high built into the cable... So I suspect that is required for the phone to work... But to fast charge it will need the special sauce indicated above!
Had the same issue and found the solutions which worked for me. Go into the developer mode and deactivate the usb debug mode.
Had the exact same issue. I took a soldering iron to my charging port on my phone. Problem solved. The ID pin had a bad joint.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
I have a strange issue, my s4 is detected by pc, charges normally with usb ( wall or pc charge ) my battery is full but when I take the cable from microUSB port and s4 should work with the battery, turns off and consumes no battery, it's like refusing to use the battery and that it is full! battery checked on a sph l 720
I've tried installing other roms with safestrap but I still have the same problem, refuses to consume battery and while the battery is at 100% ,my s4 shows 0% if I disconnect the usb cable... game over. However, I can be on the safestrap menu for hours only with the battery, no problem, is a problem of rom I think but did not know how to fix it .. : (
I'm having the same issue as the original poster. The USB port is good, charges fine when connected to PC (although much slower because of different mVS). Have tried amidst everything and nothing fixes it. I've turned debugging mode off and back on, restore to backup, complete wipe and reinstall of 2 ROMs with and without apps, fix permissions, different kernels, different USB cables... The adaptor is in good condition. But when plugged in while on my phone doesn't recognize that's it's connected. Previously out would give a false charging reading. If off sometimes I got the grey bar battery but note is just vibrating every few seconds. Idk what to do...
crazy_dr0id said:
I'm having the same issue as the original poster. The USB port is good, charges fine when connected to PC (although much slower because of different mVS). Have tried amidst everything and nothing fixes it. I've turned debugging mode off and back on, restore to backup, complete wipe and reinstall of 2 ROMs with and without apps, fix permissions, different kernels, different USB cables... The adaptor is in good condition. But when plugged in while on my phone doesn't recognize that's it's connected. Previously out would give a false charging reading. If off sometimes I got the grey bar battery but note is just vibrating every few seconds. Idk what to do...
Click to expand...
Click to collapse
I'd guess it's the charger. Get a new one
Sent from my Nexus 5 using XDA Free mobile app
I had the same problem. S4 will recognize charger as USB charger, not AC. solution was to clean usb port connector, was some cloth covering wires. then restarted and worked ok
I am having trouble charging the phone the same way. I have reset the phone 3 times and still can't get a charge.

[Q] Galaxy S4 won't charge

I should clarify the title by saying that trying to charge this phone is resulting in a number of odd results.
So firstly, I've tried using the wall-mounted AC charger. I then tried using USB on my computer, in 3 different usb ports. The phone was charging perfectly less than 24 hours before this problem began.
I plugged it in as per usual, and it didn't show the little lightning bolt on the batter icon like it should. It wasn't registering that it was plugged in. I tried plugging it into my PC, and it wasn't showing that it was connected via USB. In addition to that, my computer was failing to install the drivers for it. I went back to the AC charger, and tried a few different outlets, including one on a power strip. Nothing worked.
I searched online, and found that other people had this problem, and could only fix it by resetting to factory default settings. One person even had to do it twice to get it to work. So I did this, and it still didn't work. I tried charging my old phone with this Ac charger and cable, and it wouldn't work either. So I thought it must be a fault in the cable. So I dug up the cable (also micro-usb) for my old phone, and tried it. It worked just fine for my old phone, but my S4 still had the same problem, but with something new. It would say "Dock connected" but still not charge.
As of right now, it seems to be charging properly with my new AC mount and old usb cable, but I'm worried that this could happen again. Considering this seems to be a problem for other people too, what should I do about it? Is there some way to prevent this sort of thing from happening? Was it purely the other cable, given the fact that it didn't work with my old phone either? I'm on an extremely tight budget, and this phone is my only way of being contacted for job interviews, so having it in working order is very important. Any advice would be very appreciated!
Having exactly the same problem... couldn't find over the internet a solution yet or a position about it...
Affraid it's a hardware issue and have to send to the assistance...
Anyone know what to do?
Yup having the same issues - but i noticed only having charging issues when battery reaches 20% or the low battery notification pops up
it detects that a usb is connected but it wont charge
Solutions:
- dont let it go below 20 which is ****
- some people claim that if you use a 5pin charger instead of the 4pin which samsung includes solves the prob
Mine is a little more serious I think... haven't found a solution like that yet.
I have to connect/disconnect multiple times and it suddenly works.
But between those connects/disconnects it presents multiple problems, it appears on notification bar "Dock Connected", sometimes appears "Dock Connected" and on the notification bar appears "Suggested Apps (Anchoring)", other times it appears "Dock Connected" and the volume bar appears on the screen and stay there freeze (the phone works, but the bar doesn't disappear)... Sometimes the phone starts charging and suddenly stops, other times it says it's charging and if I remove the charger it keeps the charging symbol on the battery icon...
It's completely crazy, gonna take to service I guess.
Have you tried blowing out the usb connector on the phone with a can of compressed air?
If there is a minute piece of dust there it may be shorting something out - error that dock is connected. I know this happens to other phones, there was a big thread about it on the S3 forum. Might be a simple little thing like that...
Unfortunately that doesn't work for me, will send to service, let's see.
have you solved this problem and how?????
rokashi said:
I should clarify the title by saying that trying to charge this phone is resulting in a number of odd results.
So firstly, I've tried using the wall-mounted AC charger. I then tried using USB on my computer, in 3 different usb ports. The phone was charging perfectly less than 24 hours before this problem began.
I plugged it in as per usual, and it didn't show the little lightning bolt on the batter icon like it should. It wasn't registering that it was plugged in. I tried plugging it into my PC, and it wasn't showing that it was connected via USB. In addition to that, my computer was failing to install the drivers for it. I went back to the AC charger, and tried a few different outlets, including one on a power strip. Nothing worked.
I searched online, and found that other people had this problem, and could only fix it by resetting to factory default settings. One person even had to do it twice to get it to work. So I did this, and it still didn't work. I tried charging my old phone with this Ac charger and cable, and it wouldn't work either. So I thought it must be a fault in the cable. So I dug up the cable (also micro-usb) for my old phone, and tried it. It worked just fine for my old phone, but my S4 still had the same problem, but with something new. It would say "Dock connected" but still not charge.
As of right now, it seems to be charging properly with my new AC mount and old usb cable, but I'm worried that this could happen again. Considering this seems to be a problem for other people too, what should I do about it? Is there some way to prevent this sort of thing from happening? Was it purely the other cable, given the fact that it didn't work with my old phone either? I'm on an extremely tight budget, and this phone is my only way of being contacted for job interviews, so having it in working order is very important. Any advice would be very appreciated!
Click to expand...
Click to collapse
have u sved this problem ??
ihave same problem plz rply.
jkgohil29 said:
have u sved this problem ??
ihave same problem plz rply.
Click to expand...
Click to collapse
Yep, chalk up one more with the same problem!
At first I thought it had something to do with Aviate, a custom launcher from Yahoo (actually a pretty sweet one at that!)
But I guess not.
My work-around is to reboot the phone while connected. It charges fine while turned off and seems to keep charging when booting while plugged in.
Still... this is a stupid work-around and I want this fixed properly.
Any news from any of you guys?
ZonderZout said:
Yep, chalk up one more with the same problem!
At first I thought it had something to do with Aviate, a custom launcher from Yahoo (actually a pretty sweet one at that!)
But I guess not.
My work-around is to reboot the phone while connected. It charges fine while turned off and seems to keep charging when booting while plugged in.
Still... this is a stupid work-around and I want this fixed properly.
Any news from any of you guys?
Click to expand...
Click to collapse
Had this problem today. Suddenly out of nowhere "Dock is connected" message appeared after plugging the charger in and out. Tried to clean out the dock with stick and cotton on the edge. Then turned off and plugged in charger. Problem exists. Phone charges but stops regularly. It is very annoying when you dont know how to fix this kind of problem.
Any new solutions?
Right after this post, I froze the app "battery doctor 4.9.2" using Titanium Backup Pro (you can just uninstall it i guess). Then just plugged charger and now it's already Almost 90% without any interruption.
Sent from my GT-I9500 using XDA Free mobile app
Kamo777 said:
Right after this post, I froze the app "battery doctor 4.9.2" using Titanium Backup Pro (you can just uninstall it i guess). Then just plugged charger and now it's already Almost 90% without any interruption.
Sent from my GT-I9500 using XDA Free mobile app
Click to expand...
Click to collapse
Amazing! I've dealing with this problem for weeks and internet didn't give me any good answer, but the whole problem was a baterry monitor apk that for some reason was interfiering with the charger. Thank you so much!
I had this problem too and in my case it was a hardware problem. When i start the charging it kept repeating the start proces of charging with the vibration and the grey battery icon(in case the phone was turned off). The battery icon with the green charging light just didn't showed up. I tried many things but nothing helped. I let the phone keep charging for the whole night but in the morning i saw that it didn't charged anyway!
Then i went to a local phone reparation shop(none official samsung) and they knew immediately recognized the problem and it was the usb/charging connector where you plug it in the phone. They fixed it in 1 hour for a cheap price and from then(i think a few months ago) it charges back perfectly. It seems it's a disease with S4's.
In my previous post I was happy thinking that all this charging problems were solved after uninstalling battery apk. But, in fact, my S4 charges very slowly after that incident. I have tried two other samsung adapters (galaxy s4 mini; grand prime). First one results the same (up to 5 hours charging), the latter was comparably shorter (up to 3 hours), but still slower than it used to be (2 hours normally). So I highly suspected the hardware might be the reason. Thank you for your information, now I will also have the phone checked at some local repair shop. And give feedback of course.
Sent from my GT-I9500 using XDA Free mobile app
Kamo777 said:
In my previous post I was happy thinking that all this charging problems were solved after uninstalling battery apk. But, in fact, my S4 charges very slowly after that incident. I have tried two other samsung adapters (galaxy s4 mini; grand prime). First one results the same (up to 5 hours charging), the latter was comparably shorter (up to 3 hours), but still slower than it used to be (2 hours normally). So I highly suspected the hardware might be the reason. Thank you for your information, now I will also have the phone checked at some local repair shop. And give feedback of course.
Sent from my GT-I9500 using XDA Free mobile app
Click to expand...
Click to collapse
You probably got some water damage in your port. What you need to do is clean it. I used pure alcohol and a toothbrush for that. After that I flashed a custom kernel so I could enable fast charge true usb.
That's the reason your phone is charging slowly, it thinks it's connected true usb. So you need to boost the usb charging. After a few charge cycles I could revert back to my standard kernel and the problem was fixed.
I think ur right Lenny.
Mine S4 got wet last weekend and now i am also getting the " Dock is connected" message when i plug in the charger cable.
I can charge my phone but sometimes while charging i hear the sound go off and on what you hear when unplugging the charger.
I will try your solution and hope it will fix mine too. Thanks for posting ur tip!
I suggest you go buy a new genuine cable for an s4, the s4 does actually require a special cable capable of 2A charge rate otherwise you can end up in all sorts of bother.
Thank you all for sharing tips. I cleaned the port as suggested, then replaced my cable. Now everything is back to normal.
Sent from my GT-I9500 using XDA Free mobile app
Lucky you :good:
Same problem - galaxy s6
Hi there - same problem, on my 128gb s6. started this morning. Yesterday everything fine, would charge when connected via USB to both laptop and to regular samsung usb power unit. Have now tried 3 different USB cables including the samsung cable, 3 different usb power units and of course tried all 3 cables in laptop usb port. Have checked phone's usb port - clean as a whistle. Have rebooted both connected and unconnected. Started getting 'dock connected' message, now it just wont charge, although starts up fine. I take very good care of the phone, so no water damage or untoward shock damage (never get it wet, never drop it). Remaining battery charge seems to fluctuate between 30% and 40+ %, depending upon whether it's plugged in or not. If I turn it off, then connect usb cable, the phone just reboots, still not charging. I then turn it off and see no green battery charging screen, as I used to seen when connected but turned off. Should I just hard reset and take to repair shop? Still under warranty.
I would return the phone for a warranty repair. Software would not usually prevent the phone from charging when powered off.
As a final test, see if the s6 will charge wirelessly, assuming you have access to a qi charging pad and the s6 has a built-in qi receiver like the North American version of the s6.

G935F Exynos -- Fast Charge stopped working.. Now stating 8 hours to charge my phone

Hi All,
Fast Charge has stopped working on my 10 day old phone for some reason. I get the standard "Cable charging with 7.6 hours to Full" message. Completely stock phone(APD1 Firmware).. No root, TWRP etc... I've tried the following with no luck:
1) Disable/Enable fast charging in settings
2) Swapped cables and chargers (Both Samsung Fast Adaptive Chargers and 3rd party Auker, Anker QC 2.0 Chargers). Made sure the cables were seated properly both in the phone and charger.
3) Drained my battery completely to 0 and then try to charge
4) Factory Reset
Looking at Ampere with the screen on, I get about a 50mah charge rate. With the screen off and using 3c Battery Toolbox I'm getting around 500mah. Nowhere near the 1700-2000mah I used to see... Hence it taking a full 7.5 hours to charge
Any folks out there seeing this behavior? Anything else I can try?
Would appreciate any and all help. Thanks!
totempole said:
Hi All,
Fast Charge has stopped working on my 10 day old phone for some reason. I get the standard "Cable charging with 7.6 hours to Full" message. Completely stock phone(APD1 Firmware).. No root, TWRP etc... I've tried the following with no luck:
1) Disable/Enable fast charging in settings
2) Swapped cables and chargers (Both Samsung Fast Adaptive Chargers and 3rd party Auker, Anker QC 2.0 Chargers). Made sure the cables were seated properly both in the phone and charger.
3) Drained my battery completely to 0 and then try to charge
4) Factory Reset
Looking at Ampere with the screen on, I get about a 50mah charge rate. With the screen off and using 3c Battery Toolbox I'm getting around 500mah. Nowhere near the 1700-2000mah I used to see... Hence it taking a full 7.5 hours to charge
Any folks out there seeing this behavior? Anything else I can try?
Would appreciate any and all help. Thanks!
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I believe no one had faced this problem... did you install custom rom or root your device ? If so please flash the official firmware from sammobile and try proper root following custom rom again
Any "moisture detected" messages before this issue ?
Cst79 said:
Any "moisture detected" messages before this issue ?
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Nope... Nothing.. Never been near any moisture..let alone water.. It's completely stock.. never rooted etc.
I just finished reflashing the stock firmware via Odin to no effect... Should I flash it to a different CSC with the appropriate PIT file? Not sure if that would do anything to be honest.. Super frustrating.
Also.. Tried charging over night.. It's charging so slowly that it only got to about 80% after about 7 hours. Data transfer etc works just fine.
After all your tests, IMHO unfortunately there is a hardware fault in the battery or in the component that selects the charging speed.
Therefore you can't do anything else by yourself, contact the Samsung service to have it repaired.
I've had a similar problem that's along with my S6 somehow I swapped cables and then I use the old charger again and after a while it started magically working all by itself I don't know exactly what caused it but now it seems to be working again in your case I would contact Samsung immediately
Sent from my SM-G935F using XDA-Developers mobile app
exxi said:
I've had a similar problem that's along with my S6 somehow I swapped cables and then I use the old charger again and after a while it started magically working all by itself I don't know exactly what caused it but now it seems to be working again in your case I would contact Samsung immediately
Sent from my SM-G935F using XDA-Developers mobile app
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Tried everything under the sun.. Luckily I was under the return period.. The seller gladly accepted it for a return. Thanks all!
Glad you were able to exchange your device. Are you happy with the new one now.
Sent from my SM-G935F using XDA-Developers mobile app
I have the same issue. after some research, there are quite a few users (in Taiwan) with the same problem as well AFTER the last firmware update. I'll wait until the next firmware update to see if it's fixed before i claim warranty for faulty unit...

Phone stops charging after Oreo Update. (On my second phone right now)

First of all I'm very sorry for posting on a developer Forum, I had lurked here for about a month looking for an answer and I can't find it. I wouldn't had made an account otherwise.
Here's my problem, my phone randomly stops charging (not notice neither) since the Oreo Update. I believe is because of the update because I return my old phone and bought a second phone and decided to leave it on Nougat, I decided to update it to Oreo because I missed notification badges and the day after I already had the same problem.
Things of Notice:
*Both phones where new and on the latest security patch.
*My phone does charge overnight when in wall socket but will stop charging when I used the USB on my car (my car has a USB adapter but if I charge it there, it will keep READING USB and repeating the cycle)
*Phone also stops charging when I use an extended battery. (I'm an avid Pokemon Go Player)
*Restating the phone a couple of times, fixes the issue.
Is there anything that I can do? everything else about the phone works perfectly (Facebook takes a long time to load but that's it). If there's an answer already please forward me to that post. Thanks again
Could it be because the update enabled quick charge, so now the phone requires a bigger energy output from the USB?
Does changing the cable help? If not, try doing a factory reset.
kdragon said:
Does changing the cable help? If not, try doing a factory reset.
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Since this is my first phone with USB type C I only have the one cable. I had notice the battery backup is charging so it seems like a problem with the car charger but I need to test it first. What charging output do I need to charge a modern phone like this?
Winterfang said:
Since this is my first phone with USB type C I only have the one cable. I had notice the battery backup is charging so it seems like a problem with the car charger but I need to test it first. What charging output do I need to charge a modern phone like this?
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Anywhere from 0.5A (laptop USB port) to 2.5A (tablet charger) should work. Can you test charging from a computer?
kdragon said:
Anywhere from 0.5A (laptop USB port) to 2.5A (tablet charger) should work. Can you test charging from a computer?
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I'm sorry I answer this late, I was unable to log into the site from my phone. (forgot the pasword). I did some testing in the weekend and it did charge on my laptop, it charge extremely slow., Just 3% in like an hour. (with constant use).
I kept using it with my power bank it kept charging reliably as well as in my house. But it keeps having the some problem at the car, So here's what I'm wondering. If I use one of those 3.0 USB car chargers will it charge my phone? without a problem to my car? I don't know if this phone supports fast charging (the specs says yes but I never seen the fast charging message with the regular charging)
Winterfang said:
I'm sorry I answer this late, I was unable to log into the site from my phone. (forgot the pasword). I did some testing in the weekend and it did charge on my laptop, it charge extremely slow., Just 3% in like an hour. (with constant use).
I kept using it with my power bank it kept charging reliably as well as in my house. But it keeps having the some problem at the car, So here's what I'm wondering. If I use one of those 3.0 USB car chargers will it charge my phone? without a problem to my car? I don't know if this phone supports fast charging (the specs says yes but I never seen the fast charging message with the regular charging)
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No worries. Yes, laptop charging is slow.
I'm not sure if the stock ROM supports fast charging but custom ones do, and it can't harm your device. I don't see why it would harm your car if it was made for it. Maybe your car's USB port broke.
kdragon said:
No worries. Yes, laptop charging is slow.
I'm not sure if the stock ROM supports fast charging but custom ones do, and it can't harm your device. I don't see why it would harm your car if it was made for it. Maybe your car's USB port broke.
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I see, I'll buy one of those quick charge car chargers and if everything goes alright I'm keeping the phone. I really like the look and camera and my only annoyances with it come from Stock Android.
Winterfang said:
I see, I'll buy one of those quick charge car chargers and if everything goes alright I'm keeping the phone. I really like the look and camera and my only annoyances with it come from Stock Android.
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Alright, good luck with the new charger.
Update: New charger works perfectly, I'll keep the phone. Thanks a lot man.
Winterfang said:
Could it be because the update enabled quick charge, so now the phone requires a bigger energy output from the USB?
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Thanks for posting your problem and the answer!
I have had the same reaction on one of my phones after updating to oreo.
Changing the charger from a 1A model to a 2,4A model solved the issue.

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