okay, i received a n7 with a transfomer rom preinstalled on it 3 weeks ago, i called up customer service after a day trying and they said "do everything to make it work" and they will send me a email with instruction returning it.
headache: i managed to put a stock rom back on it, activated and everything, but i find out it's not as smooth as other devices (well, playing games for the first week is fine, than keep getting lagg after time), but luckily, i took a picture when i first start up the device (with transformer wallpaper,system info..)
currently the n7 is on stock rom with bootloader unlock and rooted, so if i return with this stock rom, are they will pass the examine of faulty and not "charge" me for another device? or i just go to the transformer section and flash their stock rom )
thanks for any advice
i dont think anyone have this case before -.-
That's weird.... was this straight from Google or did you buy elsewhere?
Sent from my Nexus 7 using xda app-developers app
There have been several instances where people have gotten ics (not TF, all asus products have the tree background) test roms on their devices, and experienced the same lag you are experiencing. It appears they got early pre-production devices, where the software (and perhaps hardware) has not been finalized yet, which may be what is causing the lag. I believe they will take it back if you change your complaint to "extreme lag", and explain what happened to it.
Good luck
kangxi said:
That's weird.... was this straight from Google or did you buy elsewhere?
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Yes, straight from play store.
hanthesolo said:
There have been several instances where people have gotten ics (not TF, all asus products have the tree background) test roms on their devices, and experienced the same lag you are experiencing. It appears they got early pre-production devices, where the software (and perhaps hardware) has not been finalized yet, which may be what is causing the lag. I believe they will take it back if you change your complaint to "extreme lag", and explain what happened to it.
Good luck
Click to expand...
Click to collapse
Yeah, i just afraid thr bootloader is unlocked, rooted, but this is all done before the device get to me, and because its up n working again, im just afraid they wont pass the examine
Sent from my HTC Sensation XL with Beats Audio X315e using xda premium
Related
got this from a "sprint rep" on their forums
TiNy-2nz -
I apologize for the frustrations associated with the current issues with the GB release... Please know that we are aware of many of the issues people are experiencing and are working with HTC to resolve them. Although I don't have a time frame now, they will be sending out a patch to resolve issues associated with your device.
SOOO take it for what its worth and maybe there is a hair of hope .....
TInY
hope this is true.
Sent from my PC36100 using the XDA mobile application powered by Tapatalk
I had a prompt to download an update today. I skipped cuz I'm still holding out for root on this update that I'm on. I'm not actually having issues other than I can't root...
sent from my 2.3.3 unrooted piece o ****....
I was also prompted for an update today, after just being prompted for the GB update the other day. I was hoping maybe they were being true to their word and unlocking the bootloader.
It was a rather lengthy update process with two reboots involved.
tiny2nz said:
got this from a "sprint rep" on their forums
TiNy-2nz -
I apologize for the frustrations associated with the current issues with the GB release... Please know that we are aware of many of the issues people are experiencing and are working with HTC to resolve them. Although I don't have a time frame now, they will be sending out a patch to resolve issues associated with your device.
SOOO take it for what its worth and maybe there is a hair of hope .....
TInY
Click to expand...
Click to collapse
Kiduno99 said:
hope this is true.
Sent from my PC36100 using the XDA mobile application powered by Tapatalk
Click to expand...
Click to collapse
Not to sound like a douche, but I think it's pretty obvious that Sprint & HTC plan on releasing an update that would fix the problems presented with the GB update.
There was the 4.22 update,GB
Then the 4.24 update,GB fix,
Are you guys saying there is a 3rd update being pushed?
Sent from my PC36100 using XDA App
I'm wondering the same thing...I've already had two updates. I took both of them because I like my evolution stock, only reason I ever rooted my hero is because Sence made it sluggish.
Sent from my SPH-P100 using Tapatalk
at this point in time....i am not confident that we will have any sort of solution in the near future, we will simply have to deal with this horrible android version of gingershitbread, i never tought id hate the awsomeness that is an EVO , but currently...i kind of do, clearing user data, resetting,done it all, it still sucks arse and glitches half the dam time,its horrible, if id have known i would have stayed with stock 2.2 (not because of root but because it actually friggin functioned better)
I waited a couple weeks and did the rooted stock rom, 4.24
Have had no issues after a full week of use.
Sent from my PC36100 using XDA App
the more i think about it you think he said that just to shut me up and so the sprint forums dont get filled up with posts about it ??? I dunno; like the corp store told me; "as long as you can make and recieve calls there is nothing wrong with your handset"
IT suxx to be stock its like having a maseratti that only goes 55MPH
I have tried every custom 2.3 rom available, but none of them is stable.
Will we get the official 2.3 rom?
Sent from my Dell Streak using Tapatalk
There are rumors of an official asian gingerbread version, yes.
Source: fards
Hope it is true...
Sent from my Dell Streak using Tapatalk
MySeLfPT said:
There are rumors of an official asian gingerbread version, yes.
Source: fards
Click to expand...
Click to collapse
No asian is getting GB update dude.
'em from India and when ask dell ppl they passout
Besides, unlocked Streaks direct from Dell would be the first to get such an update since ROMs for those units don't have to be modified by the carriers to add carrier bloatware before being released.
well... i am not here to defend it. It is a rumor after all... everybody belives in what they want to belive.
2.2.2 stable
Is gingerbread "really" needed?
Yeah, who wouldn't want the latest & greatest OS for our device, but, just for me, 2.2.2 (purchased direct from Dell, unlocked) is smooth as silk.
It came with 1.6, up'd to 2.1, then 2.2.2 and with the script tweak, it's smooth as silk. Does it get 10,000 on the benchmarks? Nope, not hardly, but I can run it for a week at a time, no lock ups, only the once in a while app FC, so I have to ask myself, does it do what it is suppose to do? YES. What benefits would I gain from updating to GB or HC? Probably not much other than some eye candy.
This gadget is my business device 75% of the time and I don't have time to constantly reboot, reinstall, wipe everything out.
I guess I'm among the minority.
Strephon Alkhalikoi said:
Besides, unlocked Streaks direct from Dell would be the first to get such an update since ROMs for those units don't have to be modified by the carriers to add carrier bloatware before being released.
Click to expand...
Click to collapse
In india its unlocked one . The so called EU MDL
Sent from my Dell Streak using XDA App
Well, if it came from Dell, it will get the update first, which is my entire point. If it comes from a carrier, you have to wait.
You are not alone, p51d..... I bought a Nexus 1 back when they first came out..... After a couple of months, I got REALLY tired of not having pinch-to-zoom in the browser..... so I decided to root it and install a custom ROM that would give me that capability. Although technically the ROM install was successful, the phone's battery life immediately plummeted to about 3-hours (from a full charge). When the lcd started becoming cloudy (probably from overheating due to a half-baked ROM), I sent it back to Google for replacement. 2-weeks later it arrived freight COLLECT, along with a letter from Google saying because it had been modified, the warranty was void. That was a $600 lesson I learned the hard way.
When I read here where people want to change some minor feature and root their Streaks, then run into major problems and expect others to fix it, I just have to smile to myself. I mean is it really worth destroying your phone just to get a fraction of a millisecond faster processor speed?
I bought my Streak factory-unlocked from Dell, and because of my past experience, I would never root it, especially since it's my only phone/pocket-sized link to the outside world. When the warranty expires, I'll probably get something else. But my factory-installed Froyo OS is smooth as silk. It's not lightning fast, but I don't have an extra $550 that I can blow to make it faster LOL
Sent from my Dell Streak using xda premium
SHildebrandt said:
You are not alone, p51d..... I bought a Nexus 1 back when they first came out..... After a couple of months, I got REALLY tired of not having pinch-to-zoom in the browser..... so I decided to root it and install a custom ROM that would give me that capability. Although technically the ROM install was successful, the phone's battery life immediately plummeted to about 3-hours (from a full charge). When the lcd started becoming cloudy (probably from overheating due to a half-baked ROM), I sent it back to Google for replacement. 2-weeks later it arrived freight COLLECT, along with a letter from Google saying because it had been modified, the warranty was void. That was a $600 lesson I learned the hard way.
When I read here where people want to change some minor feature and root their Streaks, then run into major problems and expect others to fix it, I just have to smile to myself. I mean is it really worth destroying your phone just to get a fraction of a millisecond faster processor speed?
I bought my Streak factory-unlocked from Dell, and because of my past experience, I would never root it, especially since it's my only phone/pocket-sized link to the outside world. When the warranty expires, I'll probably get something else. But my factory-installed Froyo OS is smooth as silk. It's not lightning fast, but I don't have an extra $550 that I can blow to make it faster LOL
Sent from my Dell Streak using xda premium
Click to expand...
Click to collapse
Rooting never hurts unless you have no idea what you are doing. ( I had to say this )
Sent from my Dell Streak using Tapatalk
So Streakowner, what you mean is how well the phone functions after it's been rooted (even "correctly" rooted), has NOTHING to do with the ROM installed on it? With all due respect, I beg to differ with you on that point.... please explain further
Sent from my Dell Streak using xda premium
SHildebrandt said:
So Streakowner, what you mean is how well the phone functions after it's been rooted (even "correctly" rooted), has NOTHING to do with the ROM installed on it? With all due respect, I beg to differ with you on that point.... please explain further
Sent from my Dell Streak using xda premium
Click to expand...
Click to collapse
if you refer to rooting as only having the su and busybox installed then , you are wrong, but if you meant that installing custom ROMs is bad practice , I do agree totally with you, you never know what is inside the complied libwebcore.so for example, can just be anything there, even some nasty code you aren't aware but your bank will insist it was you who ordered that item from Ebay .
Sent from my Dell Streak using Tapatalk
I should have clarified that, streakOwner..... my bad ... You are correct...... Rooting alone did not destroy my Nexus...... the culprit, no doubt, was my choice of which ROM to install.... Nonetheless, it did void the warranty...... To borrow an overused phrase, "Other than that, Mrs, Lincoln, how was the play"? LOL
Sent from my Dell Streak using xda premium
To expand on what he said, the usual modules added from rooting are:
SU
Superuser.apk
Busybox
Sometimes bash.
By themselves they dont do anything, on a rooted system with no root able apps it's functionally the same as not being rooted.
It depends entirely on what apps are doing that requires root permissions to accomplish.
It's like buying a bad battery that will explode. If you dont ever charge it and put it in your phone nothing will happen, it's just a plastic brick until then.
Rooting would be the equivilent to removing the battery cover and installing it vs having it taped shut.
Good analogy, Manii..... Unfortunately, my need to have pinch-to-zoom on my Nexus basically ended up costing me the phone. Had I waited for an update, or installed a different ROM, I maybe could have avoided disaster......
Just from looking around here, it seems the vast majority of custom ROMs are slightly, if not overly, buggy (IMO..... I mean, look at the title of this thread). I had an old HD2 awhile back that I would flash different ROMs to, just for kicks.... but it wasn't my main phone. Prior to that, I unlocked our iPhones (relatively simple), so I thought installing a different ROM on the Nexus couldn't be all that difficult..... The root/ROM install was simple enough, but the real trick with Android is finding a custom ROM that actually works 100%. That's why I took issue with streakOwner's "if you know what you're doing" comment. I should've clarified the Nexus problem was totally ROM-related..... not a "pbk&c" issue (Problem Between Keyboard & Chair) LOL
Sent from my Dell Streak using xda premium
im running a stock but rooted streak, couldnt be more happy.. only needed root for blocking ads, and to change fonts etc. swtich between this and my infuse..
Hey SpiritCrush..... Not to veer off-topic here, but how do you like your Infuse? T-Mobile is getting the Galaxy S2 on Friday (4.65-inch screen version), and I have a line on my Family Plan that's up for renewal.... so I might consider getting one (I'm going to renew that line anyway).... Not sure I can live with "TouchWiz" though.... Humm.... that one might be worth rooting just to disable TouchWiz (how's that to segway back on topic?)
Sent from my Dell Streak using xda premium
spiritcrusher33 said:
im running a stock but rooted streak, couldnt be more happy.. only needed root for blocking ads, and to change fonts etc. swtich between this and my infuse..
Click to expand...
Click to collapse
Co-sign. I run 354 rooted and I never have any problems, and I use this as my only device.
drsuicide said:
I have tried every custom 2.3 rom available, but none of them is stable.
Will we get the official 2.3 rom?
Sent from my Dell Streak using Tapatalk
Click to expand...
Click to collapse
I also tried every 2.3 rom available, only the simplestreak seems to be an unofficial stable rom, but not "rock solid" as I noticed sometimes it freezes expecially while using ADW launcher.
Last week my wife and I went to a sprint store because her moment was having problems. The person there offered her a different phone but out of the list her phone was the best. I have read about people getting different phone by complaining about the epic and with all of its problem. I do have insurence on my phone. I was wondering what people think my chance of getting a differnt phone is? I have had it replaced once. I have been really happy with the dev community here and if samsung had programmers half as good as the ones here we would see ICS on our phone by the end of the year. Also does anyone know what the other phone options are available for a replacement for the epic?
Sent from my SPH-D700 using XDA App
Also not looking for an insurance fraud case to swap. Saw that with one of these threads before.
Sent from my SPH-D700 using XDA App
it depends on the manager at the time. when my samsung moment was going out(which has flash) non of the phones offered did. i begged, just poked my head in 3 times a week to see if they chagned the list. i know i bugged, but if i wanted no flash i would have stuck with my treo 755p.
in short it really depends who is there help you, if you complain, the squeaking wheel gets the oil first as my dad says.
i went from moment to transform btw
I know going in to the store means going back to stock. Does anyone know if I can do this over the phone with sprint?
Sent from my SPH-D700 using XDA App
epic 4g is great for me
Paris6906 said:
I know going in to the store means going back to stock. Does anyone know if I can do this over the phone with sprint?
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
it will take some time but is possible eventually. How far from stock are you currently? If it's just rooted with a different launcher they won't care most likely.
tubasteve said:
it depends on the manager at the time. when my samsung moment was going out(which has flash) non of the phones offered did. i begged, just poked my head in 3 times a week to see if they chagned the list. i know i bugged, but if i wanted no flash i would have stuck with my treo 755p.
in short it really depends who is there help you, if you complain, the squeaking wheel gets the oil first as my dad says.
i went from moment to transform btw
Click to expand...
Click to collapse
Did adobe rewrite flash player to support the Samsung moment? I'm 100% sure that the moment's chipset does not support flash that's why I got an epic. But html5 works fine on the moment which I found out about 2 months ago.
but if flash does work can you post a link to where you got flash from? I searched on sdx and they all confirmed flash doesn't work.
If I remember correctly it will work, just not ideally. The jit compiler was not optimized for Flash support on Eclair, but it would function. This is all fuzzy, someone please correct me if necessary.
Anyone know why when I tried to open a network support ticket they are detecting I'm on a mikfroyo rom. I changed Roms so many times the past 6months.. so what the hell is up with that:
They even said you have to be on a official Rom.. man how they detect this info is pretty funny. And how wrong it is.
But any way to fix that issue
Sent from my PC36100 using XDA App
Why do you think they would give you support when you voided your warranty by rooting and installing another ROM?
I mean seriously...
I don't need support. I do wish to inform them of their network problem here... If so I have 8 other people with Sprint who are official.. who can report the network problem aswell ... Why would I need support if my phone is perfectly fine. And besides the fact I'm not running the Rom they are indicating I am...
Sent from my PC36100 using XDA App
Again... think about it for a little bit. They don't know if you have 8 other people who are experiencing they same problem you are.
They're not going to waste their time with a problem that could be the result of a modded phone.
nemoid said:
Why do you think they would give you support when you voided your warranty by rooting and installing another ROM?
I mean seriously...
Click to expand...
Click to collapse
You only voided your warranty with HTC, not sprint. I've taken my rooted/S-OFF device many times and have talked to the store reps and they have no policy against rooted devices. There is stores that will give you a hassle just to be lazy, meanwhile other stores will ask you to simply flash back to stock to help narrow down issues caused by software or hardware.
Oh so a version from stock that just has apps removed that ate considered bloated. So that can be a phone error. Dude I've flashed many roms kernels and radios and its the network. I'm not after phone support. I don't need a warranty on my Damn phone but I pay them for service via their towers if they have issues with it then they should fix their network problems. I will pay insurion if I have phone issues its why I have them.
Sent from my PC36100 using XDA App
The guy just said to install a stock Rom and give him info. The guy was like okay 3rd party. You need to install stock . But he did agree there is probably a problem in the area.
Sent from my PC36100 using XDA App
ANyways the guy said I should keep stock until testing is done well. Im on a modified stock rom etc (testing this rom out). Anyways is there a way to show them my software/build number as stock or whatever to fool them when i re provision it to update their system?
nemoid said:
Again... think about it for a little bit. They don't know if you have 8 other people who are experiencing they same problem you are.
They're not going to waste their time with a problem that could be the result of a modded phone.
Click to expand...
Click to collapse
no they are not wasting their time providing CUSTOMER support to a paying CUSTOMER
How can Sprint finds out if your rooted with a custom Rom? Even they never saw the phone?
Sent from my PC36100 using XDA App
culua said:
How can Sprint finds out if your rooted with a custom Rom? Even they never saw the phone?
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
I used to Run Mikfroyo but the thing is I don't know how they know I was on a custom rom. Maybe when provision your phone it sends that data. Now I'm On a different rom but i was unaware how he knew. The guy *PinkElmo* basically just said to go back to stock ROM for the duration of the testing (sounds like he not only not has a problem with it but sounds like he uses custom as wellXD).
I'm still puzzled as to how they found out...
I also currently using mikfroyo 4.61. But I didn't start rooting after a month signing up.
Sent from my PC36100 using XDA App
culua said:
I also currently using mikfroyo 4.61. But I didn't start rooting after a month signing up.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
I had to provision a few months back though... But It Got me wondering. I have been downloading a stock rom at 199mb it should take roughly 2-8 hours on the Sprints NOW DialUp Network
Sprint has a program called OMA-DM. This program has all the information from the status section of your device. When I worked for sprint we would have customers update their data profile, this would send the information to the tool. The rep can then see what rom you are on. However this did not work on AOSP roms since they do not update the profile.
If you want to fool sprint update your profile under a stock unmodified rom, then flash to AOSP, the info for the sense rom would be still in the system.
Furthermore they can see if you have updated the profile, so if you tell them that you did they will be able to see if you actually did or not.. They are also able to view all the transactions with dates and times between your phone and the tool.
My advise to you is to suck it up and run the official rom until the testing is over, usually about a week.
Also sprint has no control over a custom rom, so they automatically have you update profile and firmware to the current version to ensure that the phone is working to their standards and things that they have control over.
TL;DR - Quit complaining and use a stock rom so sprint can do their testing.
The complaining in this thread has me puzzled. Run a stock Tom for them to test, reinstall favorite Tom when done...
Pao23 said:
The complaining in this thread has me puzzled. Run a stock Tom for them to test, reinstall favorite Tom when done...
Click to expand...
Click to collapse
is your favorite "Tom" a "Tom Collins"? hahaha, sorry. i had to.
Thanks and for data profile. Just the one under updates? If so it would have shown mikg if clean rom I got a download of stock and was going to flash it when i can before Tuesday since Monday is a holiday...
Thanks for informing me how they detect what Rom your on.
Sent from my PC36100 using XDA App
I imagine sprint can know quite a bit about your phone. When I had my diamond, (or maybe it was my Evo, I forget) something wasn't working right. I got on the phone with a tech, and he proceeded to to operate my phone while I was holding my phone. I could see the screen clicks, and him going from one menu to another, operating my phone remotely. Blew me away.
As for the monitoring SW mentioned earlier in this thread, does it read build prop values? Cuz I'm guessing that's how they get your device info.
Lastly, post 2 and 3 about not expecting sprint to work on/assess your rooted phone. BS. Sprint has given mixed signals about this. I know there have been internal memos released stating they now will honor rooted phones. I think lazyness is the culprit when a comes to CSRs or techs rejecting for root. I've always taken in my rooted phone and put a stockish rom on it first, when I have a hardware problem (blown speaker, broken screen, etc.)
sent from xda app on drews ics
cmsjr123 said:
Thanks and for data profile. Just the one under updates? If so it would have shown mikg if clean rom I got a download of stock and was going to flash it when i can before Tuesday since Monday is a holiday...
Thanks for informing me how they detect what Rom your on.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Yes the one under the updates.
scottspa74 said:
I imagine sprint can know quite a bit about your phone. When I had my diamond, (or maybe it was my Evo, I forget) something wasn't working right. I got on the phone with a tech, and he proceeded to to operate my phone while I was holding my phone. I could see the screen clicks, and him going from one menu to another, operating my phone remotely. Blew me away.
As for the monitoring SW mentioned earlier in this thread, does it read build prop values? Cuz I'm guessing that's how they get your device info.
Lastly, post 2 and 3 about not expecting sprint to work on/assess your rooted phone. BS. Sprint has given mixed signals about this. I know there have been internal memos released stating they now will honor rooted phones. I think lazyness is the culprit when a comes to CSRs or techs rejecting for root. I've always taken in my rooted phone and put a stockish rom on it first, when I have a hardware problem (blown speaker, broken screen, etc.)
sent from xda app on drews ics
Click to expand...
Click to collapse
They used an application call LogMeIn Rescue. It gives them the ability to remotely view/control a pc, windows or blackberry phone. Its actually a lot easier to do it for a customer more often then trying to walk them through it.
Yes the information displayed in the about phone section is stored in the build.prop.
As for the software; software plays a factor in how the device operates and communicates with the network. Sprint has designed the stock software on their devices to their standards. They know their software and how it works. Now take a custom rom, one that has be frankenstined together. How do you expect a company to properly troubleshoot and diagnose a problem that could very well be related to the customer software?
I totally agree with the laziness part on the Tech Reps, after working with the company for several years, Id have to say most of the reps were less educated or technically minded about the device that they were working with. I could not tell you how many times I would hear customers complain about the Tech Reps.
Going to a hardware issue, Custom software would not break the screen, blow a speaker, or otherwise cause physical damage to the device (with the exception of a battery). So these should have no effect on hardware warranty's or exchanges.
In my time lurking, I've seen multiple people say they sent back rooted phones to T-Mo and it went unnoticed. This made me wonder if they actually checked or not so I just wanted to know your opinions. I'm starting to think that you could probably get away with it if you just flashed a stock Gingerbread rom. I'm starting to find it quite amusing.
hope
I hope not, that way I will be screwed if something happens to the phone, i dont think I even have warranty to begin with.
If Tmobile are clever they most likely to do check it
I had a friend who bricked their G2 using some sort of visionary root and they were able to get a new one via warranty.
I have sent back several rooted phones to various different companies under warranty and got new replacement phones without any hassle every time... touch wood hope that continues...
unroot if you have the time.
Sent from my SGH-T989 using xda premium
I've send mine back a while ago because the screen became black and wouldn't come up again. Was running Virtuous Unity at that moment but still they repaired the problem and didn't touch my custom ROM.
Maybe if it is a software problem the repair company investigates further what happened to it?
Thijs_W said:
I've send mine back a while ago because the screen became black and wouldn't come up again. Was running Virtuous Unity at that moment but still they repaired the problem and didn't touch my custom ROM.
Maybe if it is a software problem the repair company investigates further what happened to it?
Click to expand...
Click to collapse
Possibly, but I figured they would at least check. It's like all bark and no bite really.
Sent from my HTC Desire Z using XDA