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Been trying for hours now to try and sort out an issue I am having. My S4 is damaged, the phone works but the screen and digitizer is broken. I want to check a few sms messages, access and control the phone from my PC and basically make a complete clone/image of my phone. I cannot for the life of my figure out how to do this.
I use windows 7, I have installed SDK tools, have ADB/fastbook etc. Device isn't found with ADB. Spent hours reading information about installing correct drivers, which I have done. No luck what so ever. The phone is not rooted, developers tools is not on, usb debugging is not on either.
I am starting to think this is a lost battle as I cannot sort this out.
Any ideas?
Thanks
Bump.
Anyone? Is there no way to solve this problem? Tearing my hair out.
Best bet (given ADB doesn't work) would be to root the phone & get a custom recovery on (via Odin; this is might be very difficult if you can't somehow have the phone & PC recognise each other - you don't need to have had debugging on though) then do a nandroid backup (someone using the same recovery/version might be able to walk you through the button presses.
What S4 variant (model number) are we talking about ?
MistahBungle said:
Best bet (given ADB doesn't work) would be to root the phone & get a custom recovery on (via Odin; this is might be very difficult if you can't somehow have the phone & PC recognise each other - you don't need to have had debugging on though) then do a nandroid backup (someone using the same recovery/version might be able to walk you through the button presses.
What S4 variant (model number) are we talking about ?
Click to expand...
Click to collapse
GT-I9505 is the model number that is displayed behind the battery. The screen is broke and so is the touchscreen (completely black). I tried to figure out via ODIN but that wouldn't recognise the phone either. I assumed you'd need to boot in recovery/download mode but because I cannot see anything on screen, when I do the volume down, home and power thing I do not know what to do next so the phone boots up normally. I know this because I have unread SMS and when phone loads my SMS tone goes off.
Really not sure how to get around this.
You're going to have to get it into DL mode somehow (don't need to use home button on S4, just vol down/power); try a jig. Once you've done that, then you need to get the phone & PC to recognise each other. If you're having problems with that, prepare to continue to do a lot more reading/trying stuff if you're having PC-side driver issues (there's a lot of threads on here re: the issue). There's also an 'Odin troubleshooting' guide in S2 General by Hopper8 which is worth looking at as much of the stuff he suggests also holds true for the S4 (except the firmware stuff, which is obviously different).
There's not going to be any quick & easy in this instance, I'm afraid. It's going to be hard work.
Edit - Also..USB board/port on the phone might also be damaged, so when you reach the point of having tried everything on the PC-side & everything you can possibly try on the phone-side, replace the USB board/port on the phone. This is quick/easy/cheap (<US$20) to do & might just enable you to get things done where everything else has failed.
Extra edit - And...A jig working (getting you into DL mode) or not is probably a good test of whether the USB board/port on the phone is still good; I.E if the jig works, the board/port is probably still good, if it doesn't, the board/port might be shot as well.
The USB is fine because when I plug the phone in when in normal boot it recognises the data storage. I will try to boot in DL mode. Are there any gestures my S4 will do when booting in DL? Vibrations? As I cannot see anything on screen that will indicate it's worked. I think that once I can get the phone to work with ODIN/ADB I will be good to go as I am relatively tech savvy.
Nope. You're going to by flying blind so far as having no screen/no vibrations in DL mode goes. You're going to be relying on the jig working, and once you hook it up to the PC & fire up Odin, you'll know straight away whether you've got a successful connection up & running (as screenshots in the many Odin guides on here will show you).
I see, will just have to keep trying.
So on the S4 it's hold power and volume up, then wait? or do I need to press anything else afterwards? Or is it power and volume down?
Thanks
No luck with download mode. Girlfriend has a note 2, and her method is Vol down, home and power button. Screen comes up almost immediately with confirmation. Volume up needs to be pressed to confirm. Tried to replicate with S4, no avail.
No luck with starting S4 in download mode. I have followed video on youtube. Supposed to be Vol Down, Home and Power button. Wait till vibrate and warning screen, then press up. Because I cannot see the screen I cannot see the warning screen. But I Hold for 4 seconds, release just after vibrate and then press up, but phone seems to boot up in normal mode.
Ok, finally in download mode, now what? I know it works because it installed new drivers and device manager states a samsung modem. Need to try and clone and do what I need to do ASAP and taking to store tomorrow to exchange for new one.
Any last minute ideas?
Thanks
ODIN3 v1.85 shows a yellow box, this is good right? I downloaded CWM from http://galaxys4root.com/clockworkmodtwrp-recoveries/
What do I need to do next, do not want to make this worse, I just need to enable usb debugging or at least be able to use adb, I am good to go from there
Only a few hours left? Surely someone knows what Flash I need to do to allow me adb access???
Right, go into recovery mode...adb now works.
What do I need to do to enable debugging?
Edit:
I can't get adb to work... error: closed
any ideas
If you cant get adb to work in recovery then youre out of luck.
Incase this happens with new phone, always have a remote access app like Cerberus installed. MightyText is a pretty nice app too.
I see, ok no worries. Thank you anyways
LGD800 AT&T
Just dropped it and the phone is malfunction.
a. the screen is shatter and touch isn't work.
b. usb port doesn't seem to work either.
Main problem now is that I have lockscreen with PIN on, since touchscreen isn't working I can't access it to turn on On-Screen feature.
USB port doesn't work, I think I can use wireless but again, can't get pass the lockscreen.
I have tried remote Unlock from AVG app which I currently has it running on the phone but still cannot get pass the screen.
I want to copy a few important files over first then perform Factory Reset via Recovery.
Does anyway I can do that?
All feedback and thought welcomed.
Also, since I got this phone for 4 months, i believe warranty is over. Anyone know which reliable, good service that I can send my phone for the screen fix?
Thanks all
Since the usb doesn't work so I don't think ADB pull will help, plus I have to turn on the USB Debugging anyway, which I can't now.
Got it.
Case closed.
I really need a guru here with this one! Dropped the phone last tuesday, screen cracked, and is no longer operable. Since the Nexus 4 has no SD card, I have no way of retrieving the data on it. When I plug the usb cable into the computer, it defaults to charging mode instead of mass storage mode to mount a drive on the computer. Screen is locked with my chosen pattern. Is there any way at all to make the the phone automatically mount the drive instead of going to charging mode?
dax702 said:
I really need a guru here with this one! Dropped the phone last tuesday, screen cracked, and is no longer operable. Since the Nexus 4 has no SD card, I have no way of retrieving the data on it. When I plug the usb cable into the computer, it defaults to charging mode instead of mass storage mode to mount a drive on the computer. Screen is locked with my chosen pattern. Is there any way at all to make the the phone automatically mount the drive instead of going to charging mode?
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Click to collapse
Is your bootloader unlocked? Do you have USB debugging enabled?
I don't know the answer to either of those questions unfortunately. How would I know if debugging is enabled, or the bootloader is unlocked?
dax702 said:
I don't know the answer to either of those questions unfortunately. How would I know if debugging is enabled, or the bootloader is unlocked?
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Click to collapse
If you had done either of those things you probably would have known, but in case you forgot... Did you ever root your phone? If you did you would have had to unlock your bootloader. If you did not, did you ever boot into bootloader mode, connect your phone to your computer and used the command prompt to run the command "fastboot oem unlock"?
If you never did any of that I unfortunately don't think there is much to do about your phone.
I'm pretty sure I didn't do any of that.. Does it have to do anything with when you hold the volume down button and power button at the same time and it brings you to that android screen where you use the volume buttons as cursors up and down, and the power button to select items? I can get to that screen.....
I found this thread:
http://www.dotkam.com/2013/01/16/backup-and-reset-nexus-4-cracked-and-locked-screen/
but I'm not sure if it helps me or not......? That screen I was talking about is called fastboot
this is crazy, I just came across this thread, looks like it might be the answer to my problem, I hope!! I will update this thread after I give it a try:
http://forum.xda-developers.com/nexus-4/help/fastboot-recovery-remotely-enable-usb-t2177440
How to access USB mode and transfer data to computer?
Do you have twrp installed?
I have original.
And my screen is black, but I can touch it.
k1lle said:
I have original.
And my screen is black, but I can touch it.
Click to expand...
Click to collapse
Have you enabled adb?
If you have a PC, why cant you just attach a USB cable and access the internal memory? You may need to unlock the screen to do this, bad luck if you have a pattern lock or password/pin on your phone...
OK if you have the face unlock on...
ADB is not enabled.
Cable is connected to PC but nothing happening.
Its fingerprint and face unlock but it´s not connected, I cant choose USB connection...
I have to send it to screen replament
I think you could use fastboot to pull a user data off of it, as long as the power button and the volume down button still work you could boot it into fastboot. I don't think ADB would work unless you don't have a password or fingerprint or face data on the home screen. Basically you would hold down the power button and the volume down button until you felt it vibrate, wait a few seconds and then scroll down to bootloader/fastboot which, since you couldn't see it on the screen, I do believe is 1 clicks on the volume down button.
Then you should be able to execute fastboot commands.
If that doesn't work, I actually repair OnePlus (and many other) devices. Your data will be fine as long as it's just the screen that's busted. I have 3 options for you:
1.) I can simply repair your OnePlus 5 and throw a new display on there.
2.) If you're comfortable opening up your OP5, I can send you my tester display, which is a broken OnePlus 5 screen, that I use for testing devices, recovering data, etc. That way you'll be able to power on the device and interact with it temporarily to transfer your data off of it. My OP5 tester is cracked (hence why I use it as a tester), but the screen works just fine for testing purposes. When you're done with it you can just ship it back to me.
3.) You can send it to me and I can pull the data off of it for you.
PM me if you're interested.
I'm fairly trusting with people on XDA, so I'd be willing to do any of those for a fellow OP5 brother/sister.
P.S. - I ONLY use OEM parts. In the case of the display, it's a Samsung part.
Thanks for your trust!
I already ordered repair, UPS come get it from my home move it to Poland where OP change screen and bring it back to me in Finland and it cost only 100€
That is so cheap I have to use this OP5 one more year, I have to forget my dreams about OP6. OP7 will be my next phone.
My brother has broken his G2's screen. Touch is working but there is barely anything visible, only some flickering lines. Phone is completely stock and supposedly running Lollipop. He might have enabled developer options but probably not USB Debugging as I can't connect via adb. Synchronization was not enabled. Replacing the screen is not worth the price and he's going to trash the phone.
He wants his data (contacts in particular) back. Is there a way?