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Hi
I have a cingular 8525 with use on Cingular and here is my problem i am in a area that has 3G coverage and i do not get 3G signal unless i am in my kitchen of my home.
a friend of mine has a 3G phone also and he can get 3G signal with no problems.
I have a 3G simcard the one with the red fireball and the 3G logo.
I have already brought the phone back once to see if that was the problem so cingular gave me a brand new phone.
I am thinking it is a ROM issue or a radio problem.
Heres the Rom version i have
ROM version 1.34.502.1
ROM Date 9/21/06
Radio Version 1.116.00.00
Protocol Version 32.53.7018.01H
Is there a radio update or ROM update that i can install safely with out messing up my phone im new to this. if so where can i get it from
Thanks for any of your help with this issue..
I think the answer isn't the one you want to hear. Since you CAN get 3G service in your kitchen, the problem is that A) something about your house makes it hard to get a signal (possibly the materials or electromagnetic interference) or B) you're in a fringe area where the signal is weak or C) you're in a good area, but the network needs some tweaking.
Cingular's 3G coverage is still very new and it takes people getting a 3G phone in their hands, discovering how well it works, and reporting their results back to Cingular in order for the network to improve. I suggest you go back to a Cingular store and talk to someone (a manager or a knowledgable employee) who can report back to the network team about your experience in your area. They may be able to take a look into it and get a simple fix. Reporting a problem I had at first with voice calls in a 3G area on my 8525 resulted in the problem being fixed by the network guys within 48 hours. I'm not saying there is a problem in your area necessarily. But if your experience is reported to someone who can actually do something about it, then the chances of your coverage improving increases greatly.
Good luck!
i did report the problem to cingular and they opened up a trouble ticket.they first said to me that it could be because of the data plan that i am using which is a blackberry plan since i am using the blackberry connect software on my 8525. but when i had the regular PDA connect plan i still didnt get the 3G signal.
But i said it wasnt because of my data plan it was because of there network.I mean what does the data plans have to do with 3G signal?
The blackberry plan i have now works perfectly with my 8525 and blackberry connect software with never one issue.
i have gone even outside and still no 3G signal even though it says on cingulars website that i am within the coverage area for 3G and even tech support said i am within the coverage to get 3G signal.
And as i mentioned i have all ready exchanged my 8525 for a brand new one and also got 2 new 3G sim cards in case there was something wrong with the sim cards.strange really strange..
ok newb question...
if i unlock 8525 and use on tmo(usa) will data only be edge or does the 3g roam networks? I know i can make my phones use cingular towers as preffered, but is this possible with 3g?
If not i'll be stuck with edge til tmo upgrades themselves. and since i have never had 3g speeds, i wont notice anything.
I searched all the threads and found nothing on this as far as I can see. I have been having this since day one with my G1. Every time I receive a call on my G1 or during the call it drops from 3G to GSM. I had stock T-Mo roms on my G1 (Pre/Post Cupcake) then JF 1.51 and now cyanogen 4.0.2 and this problem persists. I called T-Mo a few times on this and they exchanged my G1 3 times and gave me a new battery and charger free of charge. Does anyone else have this issue or know of a work around? This happens when I am at home and work. I travel for work to different locations and it still happens. When my phone rings it automatically drops 3G and goes to GSM (no icon next to the radio icon in the status bar). While making calls it stays on 3G for about a few seconds before it craps out and drops to GSM. It totally skips EDGE and GPRS. T-Mo said they sent out radio antenna tech's to the antennas near my home and they said all is fine and dandy. I live In Queens NY and work in the Bronx. When I travel to Brooklyn its the same as well as driving though Manhattan. I hope someone can help me with this.
PeterC18st said:
I searched all the threads and found nothing on this as far as I can see. I have been having this since day one with my G1. Every time I receive a call on my G1 or during the call it drops from 3G to GSM. I had stock T-Mo roms on my G1 (Pre/Post Cupcake) then JF 1.51 and now cyanogen 4.0.2 and this problem persists. I called T-Mo a few times on this and they exchanged my G1 3 times and gave me a new battery and charger free of charge. Does anyone else have this issue or know of a work around? This happens when I am at home and work. I travel for work to different locations and it still happens. When my phone rings it automatically drops 3G and goes to GSM (no icon next to the radio icon in the status bar). While making calls it stays on 3G for about a few seconds before it craps out and drops to GSM. It totally skips EDGE and GPRS. T-Mo said they sent out radio antenna tech's to the antennas near my home and they said all is fine and dandy. I live In Queens NY and work in the Bronx. When I travel to Brooklyn its the same as well as driving though Manhattan. I hope someone can help me with this.
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ive always had this as well .. just never considered it a bug lol ... but i could see why someone would wanna keep their 3g while on a call .. reminds me of how sidekicks would lose data connectivity due to a call
xidominicanoix said:
but i could see why someone would wanna keep their 3g while on a call .. reminds me of how sidekicks would lose data connectivity due to a call
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Could you elaborate?
If you've had 3 G1's and a tech says there's nothing wrong with the network then it's clearly an issues with cupcake, be it a feature or a bug...
I don't really see why you would want to keep data conectivity while in a call, (unless you're downloading something in the background..?) so it sounds like a way to save battery..
AdrianK said:
Could you elaborate?
If you've had 3 G1's and a tech says there's nothing wrong with the network then it's clearly an issues with cupcake, be it a feature or a bug...
I don't really see why you would want to keep data conectivity while in a call, (unless you're downloading something in the background..?) so it sounds like a way to save battery..
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Here's a perfect example where 3G would rule when working properly.
I'm talking to my wife on my BT headset while driving home from work. I have my G1 on my dash with google maps running with traffic patterns showing. While talking I am able to talk clearly on 3G and still see where traffic is building so I can avoid it. Being stuck in rush hour in NYC sux homeless man [email protected] Whenever I do this and my 3G connection drops my call quality drops and we both hear it while we're talking and then it cuts in and out and the call drops then I dont get updates. It's a feature I would really like to have. Even when Im working and talking and downloading a new update of an app. This happens when I am at a static location as well. I know driving from cell tower to cell tower can have bad effects but it does the same when I'm just at home or any of my work locations. When 3G works properly which is rare its amazing. Its helped me get un lost and find my way many of times.
Point being when T-Mo released the 3G statement they said all users with 3G phones will expierence higher call quality from the extra bandwidth. Why would they cap or or disable it when they are promoting it? I see the the point of saving battery life but it still shouldnt be happening. 3G is made for that feature to work voice + data being accessed together.
It might just be there 3g network, imo tmobile reception is horrible. Like at my house it is so f'ed up, I can sit in my chair and have 3 bars then walk 2 feet and lose service. It does this all through my house and at my work. They said it must be something in the buildings I am in, bull**** I say because ATT never does that nor did vzw when I used them.
same thing happens with me and 3g and calls..also about the house thing, hows this one for u ill be sitting in the same spot and have good 3g reception and all of a sudden it drops to edge. I know a way around this is to set phone to 3G only but then in areas where theres non im screwed
I don't get it. My wife who had the original iPhone and then 3g and now 3gs never had this issue. She would stay on Edge and 3g depending if she waned to save batery life. My old BB 8700g would always stay on Edge never drop to GSM in my apartment. My 3G doesnt even fall to Edge it goes right to GSM. This is really annoying.
every t-mobile phone I have does this
I'm pretty sure its normal
No one knows if this is a hardware, software, or network problem. Except maybe HTC/T-Mobile/Google.
If your phone stays connected to 3G, it's all good. If it drops down to EDGE, even if for half a second, it will NOT reconnect to 3G until you hang up.
c2tmdsn said:
every t-mobile phone I have does this
I'm pretty sure its normal
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My coworkers Samsung t819 doesn't. That's regular cell phone not a smart phone.
Gary13579 said:
No one knows if this is a hardware, software, or network problem. Except maybe HTC/T-Mobile/Google.
If your phone stays connected to 3G, it's all good. If it drops down to EDGE, even if for half a second, it will NOT reconnect to 3G until you hang up.
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If any of those 3 know they should fix it or at the very least advertise that the calls you make are dropped to the lower bandwidth of the GSM network.
T-Mo finally got 3G for the last year don't dumb it down guys. Fix this.
Yes it is true once your phone drops beneath 3G it will not go to 3G until you hang up the call.
try running 3g only or wdma only by creating phone info shortcut on anycut .. im going to try that out and see if it ever drops .. should be a temporary fix for you atleast with the whole maps thing and such but if you ever in an edge only are your screwed
turboyo said:
try running 3g only or wdma only by creating phone info shortcut on anycut .. im going to try that out and see if it ever drops .. should be a temporary fix for you atleast with the whole maps thing and such but if you ever in an edge only are your screwed
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I changed it to wcdma only in phone info. Hopefully this works. Everywhere I travel to throughout NYC has 3G. Hopefully this works. Also I have noticed that when downloading anything from 3G be it the market or browser it would drop from 3G to Edge as well.
PeterC18st said:
I changed it to wcdma only in phone info. Hopefully this works. Everywhere I travel to throughout NYC has 3G. Hopefully this works. Also I have noticed that when downloading anything from 3G be it the market or browser it would drop from 3G to Edge as well.
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*UPDATE*
While at home downloading apps from Android Market on 3G with wcdma only selected the radio dropped with no netowkr connection. Bust.
PeterC18st said:
I don't get it. My wife who had the original iPhone and then 3g and now 3gs never had this issue. She would stay on Edge and 3g depending if she waned to save batery life. My old BB 8700g would always stay on Edge never drop to GSM in my apartment. My 3G doesnt even fall to Edge it goes right to GSM. This is really annoying.
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Did she use att or tmobile with the iphone? Because att has a much stronger 3g network then tmobile which could be why. I am pretty sure it is something to do with tmobiles network and not your phone, perhaps your area has to many users for it to stay on 3G. I have read about how the cell towers work and they have only so many bands for each user to access at any given time so if tmobile doesn't have enough towers or those things mounted on the towers it may be set up so you only get 3G for data usage and not calls since they don't technically require it to work.
crpercodani said:
Did she use att or tmobile with the iphone? Because att has a much stronger 3g network then tmobile which could be why. I am pretty sure it is something to do with tmobiles network and not your phone, perhaps your area has to many users for it to stay on 3G. I have read about how the cell towers work and they have only so many bands for each user to access at any given time so if tmobile doesn't have enough towers or those things mounted on the towers it may be set up so you only get 3G for data usage and not calls since they don't technically require it to work.
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My wife is on ATT. Isn't lower frequency better at penetrating through walls and such? (T-Mo 1700 MHz and 2100 MHz compared to ATT 1800 MHz) They haven't booted their 850 MHz antennas yet so I hear.
If that is true then why not boot me down to Edge or gprs why all the way down to gsm? I been living in the same area for 26 years. I have been with T-Mo before they even had antennas in my area and walking outside was the only way to get a signal with my phone. Now I get full reception in and out of my apartment and 3G connectivity in my apartment with a signal strength of -93dBm through out my apartment on 3G and -79 dBm on Edge.
T-Mo stated that this should not be happening. Hence the 3 phones new battery and charger and techs to the antennas. I'm starting to think its a HTC Android problem and not a T-Mo problem. Hopefully a new radio update can fix it.
I didn't even know GSM was still used in that way, I thought GPRS would be the bare minimum. How can you tell the difference? I use to only get a G icon and I looked it up and for the g1 it said that meant GPRS, what does it show for GSM? Not like any of this matters though.
I really have no idea why all this is happening to your G1 but I hope it gets resolved, good luck.
edit: on the tmobile coverage map it says edge/gprs and 3g, no gsm. does that make any difference? I checked for NYC overall not any specific boroughs.
crpercodani said:
I didn't even know GSM was still used in that way, I thought GPRS would be the bare minimum. How can you tell the difference? I use to only get a G icon and I looked it up and for the g1 it said that meant GPRS, what does it show for GSM? Not like any of this matters though.
I really have no idea why all this is happening to your G1 but I hope it gets resolved, good luck.
edit: on the tmobile coverage map it says edge/gprs and 3g, no gsm. does that make any difference? I checked for NYC overall not any specific boroughs.
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GSM is what Edge Gprs and 3G run off of. Think of it as a progression. GSM>GPRS>EDGE>3G.
The way I know it is on GSM is to the left of the Radio icon on the home screen there is another icon that shows the network your on. 3G=3G E=EDGE G=GPRS and no icon means GSM. GSM is still being used. Most SMS and MMS messages get sent to your from through GSM while you are on a call.
I heard that sometimes switching to 2G has given some people better reception in certain areas. Can I do this on my Samsung Vibrant (Bell Mobility)? I don't see the option in the menu
The Bell Galaxy S unfortunately cannot be put into 2g mode on Bell's network, and here is why:
Bell's current 3g/HSDPA network uses GSM cell technology, enabling SIM devices such as the Galaxy S and IPhone to work on it's network. Prior to launching this network Bell used a CDMA network similar to Verizon and Sprint in the states. Bell launched their new GSM network in order to be able to get the newest phones and stay competitive with Rogers. Because Bell's 1g and 2g networks are CDMA based they are not compatible with the GSM radio chip in the Galaxy S. This is why newer Bell phones have SIM cards but older ones do not.
If the option to use 2g networks were there (and it was in my original Bell Galaxy i7500) you would completely disconnect from the cellular network if you enabled it. The option is available on Rogers Android phones and does work as Rogers has a 1g/2g GSM network that the phone can fall back on.
This isn't much of a problem in urban centres (and most places in Southern Ontario) as Bell's 3G network is quite large and reliable. You may run into trouble in rural areas where Bell may not have upgraded their towers to broadcast the new network. I believe in these areas the phone goes into roaming and utilizes Rogers 1g/2g network.
Hope this clears up the issue for you
Nirvana388 said:
The Bell Galaxy S unfortunately cannot be put into 2g mode on Bell's network, and here is why:
Bell's current 3g/HSDPA network uses GSM cell technology, enabling SIM devices such as the Galaxy S and IPhone to work on it's network. Prior to launching this network Bell used a CDMA network similar to Verizon and Sprint in the states. Bell launched their new GSM network in order to be able to get the newest phones and stay competitive with Rogers. Because Bell's 1g and 2g networks are CDMA based they are not compatible with the GSM radio chip in the Galaxy S. This is why newer Bell phones have SIM cards but older ones do not.
If the option to use 2g networks were there (and it was in my original Bell Galaxy i7500) you would completely disconnect from the cellular network if you enabled it. The option is available on Rogers Android phones and does work as Rogers has a 1g/2g GSM network that the phone can fall back on.
This isn't much of a problem in urban centres (and most places in Southern Ontario) as Bell's 3G network is quite large and reliable. You may run into trouble in rural areas where Bell may not have upgraded their towers to broadcast the new network. I believe in these areas the phone goes into roaming and utilizes Rogers 1g/2g network.
Hope this clears up the issue for you
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Wow...thanks for the great info! Weird thing is, the ONLY place i have ever had any problem is at my work (a university in lower mainland). Is there anything I can do? Seems like most calls go straight to voicemail. Thanks for the great info again!
Unfortunately some buildings are just great at blocking signal due to their construction or design, I know a lot of University campus buildings are designed to block cell reception to prevent phones from being used in class. My workplace building is particularly bad at blocking cell reception. On my old bell phone which was on their cmda network I got no reception at my desk. On my galaxy S with their new network I get anywhere from 1-5 bars but never lose service. If you're in a building that does block signal, there's unfortunately not a lot you can do outside of holding the phone in a location where it gets the best signal.
it will automatically switch between G, 2G and 3G
as long as you are close enough to a window
Nirvana388 said:
Unfortunately some buildings are just great at blocking signal due to their construction or design, I know a lot of University campus buildings are designed to block cell reception to prevent phones from being used in class. My workplace building is particularly bad at blocking cell reception. On my old bell phone which was on their cmda network I got no reception at my desk. On my galaxy S with their new network I get anywhere from 1-5 bars but never lose service. If you're in a building that does block signal, there's unfortunately not a lot you can do outside of holding the phone in a location where it gets the best signal.
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I would of thought it was the building too....but my co-workers get full reception. No static, no dropped calls, crystal clear reception. Could it be a Bell dead spot?
Singhman said:
I would of thought it was the building too....but my co-workers get full reception. No static, no dropped calls, crystal clear reception. Could it be a Bell dead spot?
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very possible
some areas have towers from Fido/Rogers, other areas have towers from Bell
in areas where you get all 3 towers (signal crash)
and you get sporadically excellent signal to almost no signal for data even if you are standing outside or near a window.
if you drive a bit further away then everything is back to normal
So I just registered for the T-Mobile UK/Orange network sharing, and I'm all registered
I've enabled data roaming, however under "Network Operators" I have an option for "T-Mobile" and one for "T-Mobile Orange"
Which one should I choose?
Got a feeling i posted in the wrong section but anyway yeah, whats everyone else on TMo doing?
Just leaving it on automatically detect?
Sent from my HTC Vision using XDA App
Leave it on auto.
It'll default to T-Mobile and only use T-Mobile/Orange when you have no signal on T-Mobile itself.
When roaming onto T-Mobile/Orange, you'll only get Edge speeds maximum as opposed to the speeds you can get on T-Mobile's 3G network.
Some time later this year, they're supposed to be merging the 3G networks together as well but until then, it's 2/2.5G only.
Teampokerface
Keep it on auto.
good info, cheers
At first I thought this would be useful, but I find its more annoying than anything. Mine hogs orange, which is pain. Everytime I load up the internet its connected to orange, I do a network scan t-mobile appears and I have a full HSPDA signal and yet it favours oranges Edge or G with unuseable data speeds. every friggin time!!!!!!!
It should only switch to the T-Mobile/Orange network when you don't have coverage on T-Mobile's own network.
It might be an issue with how your handset is set up that it's defaulting to T-Mobile/Orange.
If need be, you can actually opt out of the signal share by texting STOP to 2121.
o right, ok thanks I may consider doing that then as there isnt many places I dip out of signal for long on t-mobile anyway. Having to constantly go through settings to change it back to t-mobile is very annoying.