New to Android so not sure if this is an Android qwerk, our Exchange sever or just my luck!
Tried adding a mail account for my Exchange server to sync mail, contacts and calendar etc, and a message comes up saying that a policy requires the device to be encrypted, I click to start that a it gives me the option... the Nexus7 reboots.. I get an android robot logo for 25 seconds then it reboots again and I get the glowing X .. but hasn't done anything and no exchange server.. and the message comes up to encrypt... and I can repeat to my hearts content but no joy
Any advice?
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Get Touchdown for Tablets in the Play Store: https://play.google.com/store/apps/details?id=com.nitrodesk.honey.nitroid&hl=en
I had this same scenario -- Exchange server sync's corp email, so encryption is required. It worked perfect for me first time. And it worked for others where I work. So it can work, but I didn't do anything special or different than what you described.
Touchdown
I had the same problem but bought a Touchdown license and everything works great. I think it has something to do with my IT department wanting complete control over the contents of my Exchange account on remote devices. Touchdown allows them to remotely wipe the contents of my Exchange data and makes sure that my data is store in an encrypted, password-protected sandbox.
Have you tried to encrypt the device before adding your Exchange account? In the Settings/Security area you should be able to encrypt the device, which is how I did it.
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OK.. will keep trying
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Trying Touchdown now, it works but doesn't integrate with the system calendar such that Google Now is aware of events etc.? Otherwise seems to work well, thanks for tip
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r.andom said:
Have you tried to encrypt the device before adding your Exchange account? In the Settings/Security area you should be able to encrypt the device, which is how I did it.
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Good idea, not tried that... although it looks like Touchdown avoids me losing control of my device as it looks like Corporate policies would lock out a number of features I'm enjoying playing with... camera, face lock, etc.
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Found my fix
I was having this problem.
I did a factory reset, then went into the security menu and started the encryption. (Though, I did not pair it with any account at this time. I am waiting for after the encryption is done.)
So far, 50% done.
The reset was not really an issue for me, as I just got the device and have no personal content, just app downloads and account sync.
JNeail said:
New to Android so not sure if this is an Android qwerk, our Exchange sever or just my luck!
Tried adding a mail account for my Exchange server to sync mail, contacts and calendar etc, and a message comes up saying that a policy requires the device to be encrypted, I click to start that a it gives me the option... the Nexus7 reboots.. I get an android robot logo for 25 seconds then it reboots again and I get the glowing X .. but hasn't done anything and no exchange server.. and the message comes up to encrypt... and I can repeat to my hearts content but no joy
Any advice?
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
I had a similar situation. I got around it by turning off wifi and bluetooth. For some reason it wouldn't encrypt with either of those on.
Related
I seem to have a issue connecting. To my work e-mail. its through Microsoft. I can get it to connect with touchdown but was wondering if I could get it to work with What comes on the phone
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I have exchange with mail2web work pretty good so far
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I have the same problem with the native aosp email client. I can connect fine with the sense client and touchdown. I have tried time and time again for a solution to no avail. I have even called my I.T. department and they Sid thy its on Google's end and there was nothing they could do. Its a real bummer.
Thanks for your response guys
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I had mine workin fine before I rooted and havent been able to get it to connect since then...
I have been using my EVO for my work (Exchange) email and calendar since launch day. It has worked on non-rooted Sense, rooted Sense and rooted non-Sense. I just had to add "webmail" before my exchange name (webmail.company.com).
No problems whatsoever with the Email client in CyanogenMod 7. Connects, syncs, push notifies, does calendar, email, and contacts.
If your company is publishing "outlook anywhere" the stock sense mail client should connect and auto configure. Only needs domain and account credentials
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drmacinyasha said:
No problems whatsoever with the Email client in CyanogenMod 7. Connects, syncs, push notifies, does calendar, email, and contacts.
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Click to collapse
Agreed. The only thing missing for me is search.
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Mine works fine.
Just be aware that if you connect your personal cell phone to your work Exchange account then they can wipe your phone.
http://www.npr.org/2010/11/22/131511381/wipeout-when-your-company-kills-your-iphone
With Exchange 2010 you can wipe the phone yourself using OWA. Maybe with 2007 as well but my company uses 2010.
Appends on your Exchange server policies. The stock android client is not compatible with certain security policies.
Sent from my device.
Afternoon all,
Does anyone have any ideas as to why my Nexus S stops syncing emails after a day or two?
If I go into Manage applications and clear the data, then re-enter my account details it works again for a few days, then stops again.
It doesnt seem to make a difference if it the built in email app or a third party one.
Any thoughts?
TIA
sco0by said:
Afternoon all,
Does anyone have any ideas as to why my Nexus S stops syncing emails after a day or two?
If I go into Manage applications and clear the data, then re-enter my account details it works again for a few days, then stops again.
It doesnt seem to make a difference if it the built in email app or a third party one.
Any thoughts?
TIA
Click to expand...
Click to collapse
Are you syncing with sharepoint - receiving updates from sharepoint?
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i am having this prob too.
Try reinstalling the app if you haven't yet. I was having this problem with the Gmail app and it worked for me.
krohnjw said:
Are you syncing with sharepoint - receiving updates from sharepoint?
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Click to collapse
No it's just connecting to an Outlook Web Access address. An iPhone connecting to the same server doesnt seem to suffer this problem.
donaldcaps said:
Try reinstalling the app if you haven't yet. I was having this problem with the Gmail app and it worked for me.
Click to expand...
Click to collapse
Is there a way to reinstall the built-in email app? I have tried a couple of 3rd party email apps but they suffer the same problem, maybe a cache somewhere is filling up?...
Just wanted to pipe in and say I've noticed this as well with the built-in email client. Connecting to Hotmail via exchange service if that helps. It used to work without interruption prior to 2.3.3.
Same issue here connected to a University msft exchange account running Exchange 2010. I found the only other solution is to reboot the phone, then it start working again... for a bit. Stops working eventually though and requires another reboot. Rinse and repeat...
Nice to know I'm not alone in this irritation though... anyone clever got any thoughts?
Same problem here. Very annoying and unreliable.
Sent from my Nexus S using XDA Premium App
clear your cache, worked for me
bcl0328 said:
clear your cache, worked for me
Click to expand...
Click to collapse
How did you cleared the cache?
Hi everybody howcome when I go in calendar and try to add a event it says you have no calendar? Can somebody help me. I download a calendar app from market gave me same message.
Sent from my Nexus S using XDA App
Did you create one from Google Calendar? Log onto your gmail account and create a calendar then sync it to your phone.
Lol sounds confusing. What about contacts I saved 2 but its not on my contacts howcome?
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It happened to me when I first got my Nexus S. Even though I linked gmail and the calendar wouldn't allow me to add an event until a few days after using the phone while synced to Google account.
Sync Google account and do a soft reboot and if it doesn't work right away, let it run for a couple days. Give that a try. Good luck.
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You can manually sync from the sync menu.
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just go into accounts in the settings and re-sync your google account
Sent u a pm
zero383 said:
You can manually sync from the sync menu.
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I bought my wife the new Nexus S 4g today. The guy at the sprint store helper her set up the phone even thought I did not want him too. Oh well it is his job. Thing is she had never setup Google Calendar because she had a BlackBerry before that. So when I got home I setup her Google calendar but it is not syncing to her new phone. When I go to Setting > Accounts & Sync > her google account there is not a Calendar option. What do I need to do I don't want to have to reset her phone. Are there any other options? Thanks.
Odd. Calendar should be one of the defaults syncs. Have you tried running the calendar app and see if the gmail account shows up there?
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I had tried running the calendar app but nothing shows up I even enter an event online thinking may bring it down but nothing. If you try to add an event on the phone it just says "You have no calendars". It is almost like the phone did not sync all the way to her account. I really don't want to reset her phone to factory default and have her set everything up again. She would not want to do that. She has already change the wallpaper all the screens downloaded apps, and changed ring tones.
I meant open the calendar app, press the menu button, press More then on Calendars and make sure the gmail account is listed there.
Also, this might be a stupid question but you're connected with Wifi or mobile network (3G, 2G, etc) right? Your phone signal bars should appear green if you're connected to Google's servers. If it's not green, you won't be able to sync.
I go to Calendar app > More > Calendars and there is nothing there, just have an Ok and cancel button. I have been on 3g, 4g, and wifi and nothing on any of them. Yes the the bars a green at the top.
I doubt you need to reset to factory so not to worry about that. Maybe you just have to wait a day or two. Either that or bring it back to the store and have them figure it out.
Might do that thanks. Hopefully it will work itself out.
You can also try rebooting the phone if you haven't already.
already tried that
Sent from HTC Evo CM7 with XDA Premium.
maybe you should try and get the stock calendar.apk and re-install it...???
Ok I talked to Sprint and they said that is easiest way was to make sure that the phone was backed up to Google and just do a Factory Wipe. Basically wipe the phone and start over. So I did and that fixed the problem. So anyone who gets a new google phone and does not have all the google apps setup do that before you get the phone activated. I hope someone finds a better way because that is a major oversight on googles part. But everything is working great now.
Title says it all. I have tried everything I have found in this forum with no luck. Basic problem is I have to click refresh in gmail to recieve my email. I am not rooted and my htc evo and desktop all work flawlessly and notify me about new emails. Any ideas would be helpful.
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Go to settings / accounts and sync / and verify you dont have any red icons on the gmail account. If you do there are normally error why. You can also ensure you have mail checked to synchronize as well as contacts.
That is the first step that comes to mind. If you have not already, delete amd readd the acct. You will want to play close attention when setting back up the settings on each setup page. You may have set sync frequency to manual or something.
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I have deleted the account and deleted the data from the gmail app under manage applications. I have checked and unchecked the sync setting many times. Each time I re check the gmail sync it syncs fine and if I have a new email it will notify me but after that if I get an email I get no notification on my SGT unless I click refresh in the app or uncheck then re check sync.
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What are your notification settings in the gmail account application?
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Notify in system bar when email arrives
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Do you have any other Android devices? If so, do they sync correctly?
Do you have any type of authentication set in gmail?
Have you tried a factory reset?
Are you using the gmail app and not the email app?
Do Google Talk notifications work correctly?
Sorry if some of these questions sound dumb, but better to cover all bases before moving on.
Awe good point.... I think he is using the email app vs the gmail app. I dont think the notification option mentioned is available in the gmail app.
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ralexand said:
Do you have any other Android devices? If so, do they sync correctly?
Do you have any type of authentication set in gmail?
Have you tried a factory reset?
Are you using the gmail app and not the email app?
Do Google Talk notifications work correctly?
Sorry if some of these questions sound dumb, but better to cover all bases before moving on.
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Trust me they are not dumb questions I did tech support for a few years... It is just sad when you have to ask "Is the computer plugged into the wall socket?" Anyway yes I have an HTC EVO the gets the IMAP push just fine as does my desktop running Chrome. I have just a regular single password set up for gmail. I have not done a factory reset yet. I am using the gmail app. I dont use google talk but google voice notification work. The voice notifications are not IMAP but set on a timer ever 15 minutes however.
I had this same problem and tried everything toto make it work. I never got it fixed, so I did a factory reset and it works fine now.
Thats what I am thinking of trying. Wish it could be simpler though. :\
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I think i had this once.... But a delete and readd fixed it. Do you have your gmail setup to backup your apps and bookmarks to chrome? You can also use mybackup pro to backup other on device media and OS settings. =)
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Just tried a factory reset and the problem remains. Could my router be blocking the push. Chrome gets the push fine on the same router I use the extension "Google Mail Checker" I am out of Ideas.
Try restarting your router just in case.
I don't know if this applies to your issue? http://www.google.com/support/forum/p/Google Mobile/thread?tid=3a06c995ce0f82ae&hl=en
Yep that is the same problem I am having. That page was my first try for a fix before posting. I went through all of those steps and it didnt resolve the issue thats when I posted here. I am begining to think I am just out of luck.
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I have noticed that I get no lights at all when booting up or shuting down or ever. Is that normal?
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Completely disabled firewall on my router and boom it works. WOOT! Do you know what port # IMAP could be using different than what chrome is using.
Re enabled firewall still working. Beats me. :-|
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Very odd. Would think a router would come out of the box ready to support email protocols.
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Just got my N10, and have been trying unsuccessfully to set up the device to sync with my office's exchange server. I am using the same settings that already work with my Galaxy SIII, but I keep getting an error message that it could not connect to the server. Anyone have any ideas?
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Update; I spent about 30 minutes with Google tech support - the person helping me was singularly unhelpful. I'm checking IT issues on my end, and will try calling back later this evening to see if there's someone more knowledgeable available.
Nexus 10 Exchange sync issue...
Buck1969 said:
Update; I spent about 30 minutes with Google tech support - the person helping me was singularly unhelpful. I'm checking IT issues on my end, and will try calling back later this evening to see if there's someone more knowledgeable available.
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I had the same problem ... but a bit different ... I can sync all except my inbox... a paid app called Touchdown by nitrodesk works but I'm not happy about having to pay $20 to do what I've been able to do on my phone for over 2 years... This is old tech and should be baseline functionality for any tablet.
Let me know if anyone gives you the real solution
David
Sorry guys, But I don't see how this is Google's fault?
Exchange Mail is Exchange mail.
I'd be leaning on your work's IT staff to figure out why it's not working correctly via Active Sync.
One thing to check, depending on what/how you have yours set up.
My Exchange limits me to 10 mobile devices. Now I know that doesn't sound like much...but once you start testing ROMs, etc., that gets filled up quick.
So check and see if you have a limit on devices, and if so...clear out any old or unneeded devices.
My Mail also asks for Administrator permission. Before it'll sync, I have to drop down a notification and allow it administrator access.
(I can remotely wipe a device if I log into my account via our WebMail interface)
My guess is either too many devices or your naming schema/paths you're using on the tablet.
I had the same sort of problem with my Apple iTurd mini. S3, Nexus 10 and Desire all worked fine, but the iTurd did not. Logged into OWA with my laptop, went into options and then mobile devices and I removed ALL devices from there. Now my S3, N10, desire and iTurd all work.
More than likely an issue atteh exchange end. Some are also set up to only allow x number of deivces.