Hi all, With thanks to the folks on this site, I was able earlier to patch my Galaxy S2's nv_data.bin to SIM unlock it, allowing me to use a T-Mobile USA SIM card in my (previously locked) T-Mobile UK phone. UK customer services wanted 28 days and £15 to do it which considering I'll be back in the UK by then is useless.
Speaking of useless, T-Mobile US Technical Support share this quality with their UK counterparts. I phoned to ask them what I considered a relatively simple question and the lady was no help at all. Can anyone tell me the correct SMTP server setting for T-Mobile USA so I can send Emails from my S2? I've spent 45 minutes with Google and my normally good search skills have come up wanting here. Many thanks in advance for any help.
PS. I tried using "myemail.t-mobile.com" without success
KingsGambit said:
Hi all, With thanks to the folks on this site, I was able earlier to patch my Galaxy S2's nv_data.bin to SIM unlock it, allowing me to use a T-Mobile USA SIM card in my (previously locked) T-Mobile UK phone. UK customer services wanted 28 days and £15 to do it which considering I'll be back in the UK by then is useless.
Speaking of useless, T-Mobile US Technical Support share this quality with their UK counterparts. I phoned to ask them what I considered a relatively simple question and the lady was no help at all. Can anyone tell me the correct SMTP server setting for T-Mobile USA so I can send Emails from my S2? I've spent 45 minutes with Google and my normally good search skills have come up wanting here. Many thanks in advance for any help.
PS. I tried using "myemail.t-mobile.com" without success
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Click to collapse
I've searched and came up with the same server info... are you able to recieve properly but not send? It could the port... unsecured outgoing smtp servers use port 25.... If it's just sending you have issues with, try using smtp.comcast.net over port 25, with no authentication just to be able to send while you're here...
B-Naughty said:
I've searched and came up with the same server info... are you able to recieve properly but not send? It could the port... unsecured outgoing smtp servers use port 25.... If it's just sending you have issues with, try using smtp.comcast.net over port 25, with no authentication just to be able to send while you're here...
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Click to collapse
Hiya, I tried the server you suggested but sadly without luck. In the UK, I use "smtp.t-email.co.uk" while on the T-Mobile network and it works fine. I have a POP3 Email account set up that downloads mails from my ISP, but sends via T-Mobile. Receiving is working fine, I just can't send.
Interestingly, I've had no trouble quickly finding SMTP servers for AT&T, Sprint and Verizon in the first page of Google's search results!
KingsGambit said:
Hiya, I tried the server you suggested but sadly without luck. In the UK, I use "smtp.t-email.co.uk" while on the T-Mobile network and it works fine. I have a POP3 Email account set up that downloads mails from my ISP, but sends via T-Mobile. Receiving is working fine, I just can't send.
Interestingly, I've had no trouble quickly finding SMTP servers for AT&T, Sprint and Verizon in the first page of Google's search results!
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It wouldn't even allow me to change my Comcast account to unsecured over port 25, I think android knows port 25 is known to be unsecure... the comcast servers are still open over 25... I can't seem to find much on Google either... I did find this though about piggybacking on googles gmail servers with your gmail id:
http://support.google.com/mail/bin/answer.py?hl=en&answer=1074635
---------- Post added at 08:18 PM ---------- Previous post was at 08:16 PM ----------
Outgoing Mail (SMTP) Server - requires TLS3 or SSL: smtp.gmail.com (use authentication)
Use Authentication: Yes
Port for TLS/STARTTLS: 587
Port for SSL: 465
Account Name: your full email address (including @gmail.com or @your_domain.com)
Email Address: your email address ([email protected] or [email protected]_domain.com)
Password: your Gmail password
so try only changing server, port, and login using you gmail credentials
Wow, thank you for this tip with Gmail. While I'm still surprised that TMobile USA doesn't provide customers with the SMTP server settings (I mean I don't understand how one can send Emails without that information!), using my GMail credentials to authenticate with the SMTP server you suggested works perfectly. I did have to verify my account on the site itself as the big G detected I was logging in from a different country, but after that, works brilliantly.
Thank you so much for this great advice. Might just leave the setting as is even on my return, no real need to change it back. It also now has the added benefit of (presumably) working via Wi-Fi as well as the phone's data connection, where normally I can't send when on my home Wi-Fi
Related
I did setup outlook email in tytn. I can recieve emails fine. Why its impossible to send? I have tried in every possible way. Error appears, your incoming mail server not correct, check and try again. Incoming and outgoing server both are correct. What can be reason? Tytn is cool but i hate it when it cant just send an email. Extremely irritating.
Help will be appreciated.
Reliance
reliance said:
I did setup outlook email in tytn. I can recieve emails fine. Why its impossible to send? I have tried in every possible way. Error appears, your incoming mail server not correct, check and try again. Incoming and outgoing server both are correct. What can be reason? Tytn is cool but i hate it when it cant just send an email. Extremely irritating.
Help will be appreciated.
Reliance
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Sorry but you do not give enough info to work with. You say incoming mail server is correct but it helps us to know what you have it set to and who provider is. For example I notice that lots of internet sites have an incorrect port settings for O2 UK MMS. So when you say your setting is correct; there might be someone here who says it will work if you change it to ?????. Did you set this up manually or was it done by the wizard?
Cheers
Mike
PS. Edited your thread title - you must give brief description of problem/issue. "EMAIL" does not encourage people to help!
You might not be allowed to send email because you are not actually on your email provider's network. I was not able to send Charter.net email via my Cingular device, until I changed the outgoing server to match Cingular's outgoing SMTP server.
I hope this gives you another direction in which to investigate a solution.
my location is norway. i am using network solutions as my email provider. in coming mail server is mail.waqar.com and out going mail server is smtp.networksolutions.com everything seems fine. then why its not working?
reliance said:
my location is norway. i am using network solutions as my email provider. in coming mail server is mail.waqar.com and out going mail server is smtp.networksolutions.com everything seems fine. then why its not working?
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Hi
I found the following comment on the following website:
Note: Some ISPs will not allow you to use Network Solutions’ outbound mail servers. If that is the case, type in the name of your ISPs outgoing e-mail server (ex. smtp.myisp.com). You may also try and configure Network Solutions’ Outbound Mail server to connect to Port 2525 instead of the default Port 25.
http://www.emailuserguide.com/07-howto-setup-email-software.htm
Might relate to your problem??
Mike
i had the same problem. all i had to do (after strugling for a week) was check the box next to "outgoing mail requires... (missing text)" in outlook. Hope this helps!
it was smtp.waqar.com instead smtp.networksolutions.com
thanks guys
My POP3 account works fine for incoming email but when I attempt to send outgoing it says "looking for changes" then errors out. When I switch over to WIFI outgoing emails send just fine. My ISP is Cox. Any ideas why this is occurring? Thanks
Don
I ran into this too and searched google about it, the answer seems to be that most ISP's block use of their smtp server for outside domains even if you have a user/pass. When you switch to wifi you are using cox again so it works.
Something about preventing abuse by spammers. Someone correct me if I'm wrong.
Supposedly you need to call your wireless provider and set up an email account with them to send email from your phone. What I did was set up a free hotmail account and used Windows live because I don't feel like talking to Sprint any more than I have to.
nedworked said:
Supposedly you need to call your wireless provider and set up an email account with them to send email from your phone. What I did was set up a free hotmail account and used Windows live because I don't feel like talking to Sprint any more than I have to.
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I'm talking to the 4th tech person from Sprint in the last hour so I know exactly what you mean! They indicated that I have to use Spint's smtp for outgoing but that's not working either. Maybe I'll try a hotmail account. Thanks for your help.
I was able to get ahold of Sprint's EVDO Support at 866-818-1944 and suprisingly they were very helpful and were able to get my outgoing email working.
My ISP (Cox) blocks all outgoing email that originate from a different domain. Although I had set up my smtp as sprintpcs.com I had my Sprint Vision password incorrect. Once the tech reset my password outgoing emails now work fine.
Has anybody been able to send/receive roadrunner email. I can't even do it at a wifi spot. I've put in the right settings but no go. I've heard that roadrunner might not send to a different ip.
I've also tried to use t-zones and have been unsuccessful with that as well. If anyone uses t-mobile usa with an 8525 and have got it running t-zones and email retrieval I would appreciate any info before I spend hours with clueless customer support.
sending email
I dont use Tmobile, but I can tell you that with ATT you have to send out using their smtp, not the rr smtp. I suspect that you have the same problem, check the Tmoblile settings and you will likely see that all outgoing have to use the same settings.
Wish I'd never installed the official SIM update from HTC. Have an unbranded HD2 on TM, and after Radio ROM update to 2.06.51.07, I couldn't send emails from my Ntl account on the phone. The other two (Hotmail and another pop3) work fine.
After spending hours searching the forum, and deleting the account and recreating it, I gave up and rang TM. They told me to change the outgoing server to smtp.t-email.co.uk
This is usually smtp.ntlworld.com on my pc, but after doing that it started working....until today. Sent numerous emails and they all ended up in Sent Items folder, but the recipients never received them, although I am receiving emails from eBay etc. Rang TM again and they told me take battery out and reboot, did it and I then successfully sent an email to the lady on the phone. She replied and I received that, as expected.
The problem now lies with the fact I can send outbound emails from the NTL account, but if I try sending ones to myself, ie NTL to NTL, or NTL to Hotmail, they all seem to send, but never receive.
It seems that sending anything from this NTL account to any other account listed on my phone won't work. Hope that makes sense.
BTW, I have stock 1.48 rom, with very few reg tweaks, such as touch x tskmanager, wmlonglife app.
Hope someone can help.
Cheers
Most ISP's only allow outgoing mail if you are connected directly to their network, otherwise it is classed as relaying email, and they don't allow it as it is considered insecure. (I.e if you are connected to your ntl broadband via wifi, the send should work, if you are connected to , say, o2 mobile, or a wifi hotspot, it won't)
On my n95 I had my ntl account configured to retreive from pop.ntlworld.com, but send via my o2 account (mail.smtp.o2.co.uk), with the from email showing my ntlworld address, so teh receiver never sees the o2 part, (unless they look in the headers of teh message)
thanks for the quick reply. However, it seems that I can send an email to anybody from the ntl account, but not to any of the other accounts that I have setup on my phone.
Seems like something is blocking me sending emails to my own phone, but only via the ntl account. If I send one from hotmail to hotmail, it works fine. Which is a shame as I use the ntl account as default
Has anybody else updated the radio rom and had problems like this?
Hi, just spent 30 minutes playing with ntl account on the hd2 (i didn't have this account set up yet.)
Successfully sends and receives (including sending to myself at the same address) when connected over wifi (provided by NTL)
but FAILS to send over 3g or my neighbours tiscali wifi. (As predicted, outgoing only works from an ntl source to prevent spammers using their servers as a relay) however receiving works over all three connection.
The settings I have are
pop3.ntlworld.com (could also put pop.ntlworld.com too, I think, but im fairly sure it doesn't matter)
smtp.ntlworld.com
Ticked Outgoing requires authentication
Ticked Use same name and password
Works a treat, hope you get yours fixed.
samsamuel said:
Hi, just spent 30 minutes playing with ntl account on the hd2 (i didn't have this account set up yet.)
Successfully sends and receives (including sending to myself at the same address) when connected over wifi (provided by NTL)
but FAILS to send over 3g or my neighbours tiscali wifi. (As predicted, outgoing only works from an ntl source to prevent spammers using their servers as a relay) however receiving works over all three connection.
The settings I have are
pop3.ntlworld.com (could also put pop.ntlworld.com too, I think, but im fairly sure it doesn't matter)
smtp.ntlworld.com
Ticked Outgoing requires authentication
Ticked Use same name and password
Works a treat, hope you get yours fixed.
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Click to collapse
Cheers for that. Tried the wifi option and seems to work as yours does, but not with 3g. Suppose, as long as we can send emails to anyone but ourselves that will have to suffice, unless someone comes up with a fix. Seems more an Ntl thing than the phone?!
Yea, the 'no relaying' was brought in to fight spam. You used to be able to connect to any smtp server from anywhere, and use it to send email. (Simplified, but u get the idea) so most ISP's now only allow outgoing mail from within their own network.
As for workarounds, do you have an email account with your mobile provider? Example, I have one with o2, so on the outgoing page I change the smtp.ntlworld.com to smtp.o2.co.uk and UNTICK use the same name and password, and instead insert my o2 account details and i can then send over the 3g network. As an added bonus, the o2 servers WILL let me send without being connected to their network, so this method will still send over wifi too, and so long as you set the 'email address' that is displayed to yourname @ntlworld.com no one will ever know any difference, they will still see 'From:[email protected]' and when they reply it will go to [email protected] ntlworld.com
Hope this helps
no outgoing email!!
Hi all
Been reading your thread with interest. I have email with talktalk. I can receive my email on my HD2 no probs, but when i send via HD2 (talktalk) to myself and other non-talktalk addresses email will not send through - gets stuck on 'looking for changes' stage. My email settings on HD2 are identical to those on my PC.
Also how have you guys configured email to send via wifi? im struggling with this as well!!!
PLease help SOS
So I have a bell atrix and I have tried to put my Shaw email on it and i'm 100% sure all the settings are correct yet I can not send emails. I can receive them fine. But when I go to send it says authentication error sending.
Settings are as followed:
Incoming is: pop.shaw.ca and the corresponding port.
Outgoing is: mail.1xbell.ca and the corresponding port with neither box checked. I even tried enabling the mobile webmail from Shaw and used their guide to install on android devices. Didn't work.
If anyone has a Shaw email account that can send emails properly from their atrix, PLEASE post their outgoing server settings.
I spent an hour at bell with a lady who was on the phone with tech support and they couldn't fix it.
Bumping I still haven't resolved this
Bumping this
Please help guys. I literally have tried everything. I googled the message and I see tons of other past issues on other moto phones with no solution.
This is not the best solution but if ALL else fails, you can have Gmail check your shaw account and then access email via Gmail on the phone...
Which software are you using to try to access mail?
bleuiko said:
This is not the best solution but if ALL else fails, you can have Gmail check your shaw account and then access email via Gmail on the phone...
Which software are you using to try to access mail?
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I really don't want another email to deal with.
This is crap. No one has been able to find a solution. The woman at bell handed me my phone after like an hour on the phone and said, "I dunno." And went and helped another customer.
670$ and this is the help i get...
I noticed that I don't get the authentication error sending when I check use secure connection. But it still says Shaw email not sent.
How informative...
I have this same problem on Bell with a SGS i9000m and Moto Atrix with mail.1xbell.ca. It says "unable to connect to server" on 3G and wifi.
try:
smtphm.sympatico.ca
port 587
ssl: no
auth: no
I tried that with a username and pw and without a username and pw.
Didn't work
Found an interesting article related to your issue, I have no clue it it will help but what do you have to lose.
http://ngmicro.wordpress.com/2009/07/10/setup-shaw-email-on-the-iphone/
Shaw blocks sending of mail while on a non shaw connection, whether it's 3G mobile data or otherwise. If you use Bell as an outgoing mail server, you are still attempting to send the mail from a non shaw connection (Bell's servers...).
There are several work arounds by using GMail to sync your shawmail address, but when you alter the "reply" or "send from" fields, the recipient will see "from: [email protected] ON BEHALF OF [email protected]"
SpeeDemon said:
Shaw blocks sending of mail while on a non shaw connection, whether it's 3G mobile data or otherwise. If you use Bell as an outgoing mail server, you are still attempting to send the mail from a non shaw connection (Bell's servers...).
There are several work arounds by using GMail to sync your shawmail address, but when you alter the "reply" or "send from" fields, the recipient will see "from: [email protected] ON BEHALF OF [email protected]"
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Click to collapse
I had shaw working fine on my HTC Hero that I had unlocked from Telus and used on my bell account....
HBEAR said:
Found an interesting article related to your issue, I have no clue it it will help but what do you have to lose.
http://ngmicro.wordpress.com/2009/07/10/setup-shaw-email-on-the-iphone/
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Click to collapse
Ya that wasn't very helpful because I need to know why my ANDROID phone isn't working on my BELL plan.
Interesting, I wouldn't have thought email settings would be device specific but I don't use Shaw or have an Atrix for that matter. I only found the article while searching for something else.
My sympathies go out to you and I hope you find a resolution to your conflict.
Sunset Rider said:
I had shaw working fine on my HTC Hero that I had unlocked from Telus and used on my bell account....
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Click to collapse
Shaw actually says very publicly that they block the SENDING of email, not receiving. Unfortunately they have very recently updated their support site so most of the articles about mobile email settings are MIA. When they are back up, I will gladly show you the document. I too was able to set up my shawmail on my HTC Hero (Had it for 1 year 3 months, replaced with the Atrix), but was never able to SEND email unless on a WIFI connection.
Have you tried Shaw's new "Remote SMTP" service?
http://chealion.ca/2011/01/hooking-up-with-shaws-new-remote-smtp-service/
He also list a link at the bottom of the article provided by Shaw concerning Android phones.
https://wmbeta.shaw.ca/doc/offnet-device-instructions.html
SpeeDemon said:
Shaw actually says very publicly that they block the SENDING of email, not receiving. Unfortunately they have very recently updated their support site so most of the articles about mobile email settings are MIA. When they are back up, I will gladly show you the document. I too was able to set up my shawmail on my HTC Hero (Had it for 1 year 3 months, replaced with the Atrix), but was never able to SEND email unless on a WIFI connection.
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Weird because I NEVER used wifi on my Hero ever. And I could always send email using bell's SMTP server.
HBEAR said:
Have you tried Shaw's new "Remote SMTP" service?
http://chealion.ca/2011/01/hooking-up-with-shaws-new-remote-smtp-service/
He also list a link at the bottom of the article provided by Shaw concerning Android phones.
https://wmbeta.shaw.ca/doc/offnet-device-instructions.html
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Click to collapse
Thanks I'll take a look! I tried everything with the new settings. Didn't work still. Same error. I tried checking use a secure connection and it says, "Shaw Email Not Sent"
This is driving me crazy. I'm pretty sure it's a problem with 2.2.
To anyone using a Shaw Email on the Atrix, please post your Outgoing Server Settings. I've enabled Shaw Webmail mobile already.
Atrix problem
I just called Bell as I switched yesterday and same thing, I have had a Milestone, a Bell i9000M and both worked so I called Bell it is a known issue and they are working with Motorola, for a fix. I have tried everything in this post nothing works, I might download K9 the mail app and see if that works for now.
Sunset Rider said:
Thanks I'll take a look! I tried everything with the new settings. Didn't work still. Same error. I tried checking use a secure connection and it says, "Shaw Email Not Sent"
This is driving me crazy. I'm pretty sure it's a problem with 2.2.
To anyone using a Shaw Email on the Atrix, please post your Outgoing Server Settings. I've enabled Shaw Webmail mobile already.
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