Hi,
I am debating whether I will refund my Nexus 7. I live in the United States and I already used nearly $25 of the Google Play credit.
Does anybody know if there is a problem regarding the Google Play credit? I figure I may have to repurchase the apps with actual money if I return the tablet.
I would imagine that I also pay for return shipping and the original shipping amount would not be refunded. Is this correct?
xdadevnube said:
Hi,
I am debating whether I will refund my Nexus 7. I live in the United States and I already used nearly $25 of the Google Play credit.
Does anybody know if there is a problem regarding the Google Play credit? I figure I may have to repurchase the apps with actual money if I return the tablet.
I would imagine that I also pay for return shipping and the original shipping amount would not be refunded. Is this correct?
Click to expand...
Click to collapse
Once you spend any of the credit then you have lost your return rights .... ;->
Seriously, I think Google will just write it off to goodwill given the hassle that a faulty Nexus 7 causes in terms of the logistics of re-shipping.
But if you get a replacement then I don't think you will get another $25 to the same Gmail a/c.
Related
I was about to pre-order my Nexus 7 (16gb) from the Play store when I saw the total of $280! I live in California, and was really expecting no sales tax, and cheaper shipping. Possibly an option for longer, but cheaper shipping? I don't want to sound like the annoying, unsatisfied customer. I'm merely wondering, will the tablet hit stores in the US? I know the Uk will be getting the 16gb ones the end of July in stores, but couldn't find anything on the US. This would avoid the $14 shipping costs, and would also allow me to make an easier return if something was wrong.
Thanks
Well dont forget since you pre-order it directly from google, they do give you subscription to magazine, 1 free movie and 25$ in the play store.
So in the end, that shipping cost is really not that bad since they make up for it.
Engadget just came out with a story stating that Gamestop will carry the device. They will even give in-store credit if you trade or sell them a tablet.
maarch said:
Well dont forget since you pre-order it directly from google, they do give you subscription to magazine, 1 free movie and 25$ in the play store.
So in the end, that shipping cost is really not that bad since they make up for it.
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This + after you factor in the value of your time and the cost of your transportation (gas, taxi, bus, w/e) I would say the shipping costs are far offset...
antwan* said:
Engadget just came out with a story stating that Gamestop will carry the device. They will even give in-store credit if you trade or sell them a tablet.
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Well I can't seem to find any links to it, and it seems to have been removed from their website. So there goes that...
So google will be selling online only no chance of best buy selling it?
Sent from my HTC-X710a using xda premium
htc fan89 said:
So google will be selling online only no chance of best buy selling it?
Sent from my HTC-X710a using xda premium
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I wouldn't say NO chance. It WAS up for preorder on the Gamestop site (has since been removed) so I assume there's a possibility that other places will sell it. They might all only sell the 16GB model though since the profit margin on the 8GB version might be too low to bother.
Also, the Gamestop website (when it was up) showed the preorder release date as 7/31/2012 so if you preorder from Google's Play store, and they do release it mid-July like they said, you're paying a little more to get it early which some people don't mind.
Ebuyer.com are taking preorders on the 16gb £199 with free shipping works out cheaper than it does on the google site.
Im guessing that soon other shops/sites will also have it available for preorder soon
Currys.co.uk is giving it away for £189.99 with voucher code ABER5
mjoerke said:
Well I can't seem to find any links to it, and it seems to have been removed from their website. So there goes that...
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http://news.cnet.com/8301-1023_3-57463619-93/google-nexus-7-tablet-now-selling-through-gamestop/
http://www.engadget.com/2012/06/29/...-nexus-7-starts-taking-android-tablet-trades/
If Gamestop has taken down their page it's probably to fix something, I'm sure they'll bring it back later. Also, generally within a few months other companies should start carrying the device, like they did with the Galaxy Nexus. Lastly, you guys should considering that if you do buy from the Play Store, yes you do get charged 13.99$ for shipping, however for 2 day shipping that is incredible, and given the fact that when purchased through the Play Store you get 25$ store credit to purchase apps, books, movies, etc + the magazine subscriptions they bundle for free, I say it's worth it.
on the play store google says
"Sign in to your Google Play account and we'll give you $25 of credit to spend in the Play store, as well as some great free content."
what exactly is this free content? I know the transformers movie is one of them (which i honestly don't care about), and I've heard something about magazines
mjoerke said:
on the play store google says
"Sign in to your Google Play account and we'll give you $25 of credit to spend in the Play store, as well as some great free content."
what exactly is this free content? I know the transformers movie is one of them (which i honestly don't care about), and I've heard something about magazines
Click to expand...
Click to collapse
I believe that is the free content, the magazines and the movie.
Also I just took a second look at the cnet article I linked to and it appears that yes Gamestop will also include these freebies and credit. Although I don't know how they'll implement it.
antwan* said:
I believe that is the free content, the magazines and the movie.
Also I just took a second look at the cnet article I linked to and it appears that yes Gamestop will also include these freebies and credit. Although I don't know how they'll implement it.
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It's probably automatically given to every account that activates a Nexus 7 tablet for like all of July and August or whatever range of time that pick. That's my guess since it seems Gamestop purchases also get the free content.
Thanks for the promo info. Just ordered mine.
1st tablet sooo happy
Aggi
aggigoogoo said:
Thanks for the promo info. Just ordered mine.
1st tablet sooo happy
Aggi
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Hmmm. So the Gamestop page for the Nexus 7 is back up (http://www.gamestop.com/android/tablets/google-nexus-7-16gb-pre-order-only/102893) and they removed any mention of the $25 credit.
Outrager said:
Hmmm. So the Gamestop page for the Nexus 7 is back up (http://www.gamestop.com/android/tablets/google-nexus-7-16gb-pre-order-only/102893) and they removed any mention of the $25 credit.
Click to expand...
Click to collapse
I read all the fine print in the google play store when the page was published and im 100 percent sure i read in re: to 25 dollar credit that it was only valid for purchases made from the play store, so unless gamestop is ordering from the play store or something which seems crazy then it would appear there is no credit for orders from them, although i wouldnt be suprised if google didnt argue with someone and gave you a 25 dollar credit if you asked about it.
FiveOhFour said:
I read all the fine print in the google play store when the page was published and im 100 percent sure i read in re: to 25 dollar credit that it was only valid for purchases made from the play store, so unless gamestop is ordering from the play store or something which seems crazy then it would appear there is no credit for orders from them, although i wouldnt be suprised if google didnt argue with someone and gave you a 25 dollar credit if you asked about it.
Click to expand...
Click to collapse
Maybe that's why the Gamestop page was pulled for like half a down before coming back up. They had the wrong information.
Talked to a Google Rep last night while trying to cancel my 8gb for a 16. I asked him if I'd still get the $25 and he said yes, but only from the play store and only before it hits stores, though he didn't give me a deadline. I assume its sometime in the next 3 weeks.
kzkalra said:
Currys.co.uk is giving it away for £189.99 with voucher code ABER5
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Yea plus I got £9.05 on quidco @ 5% so I will be paying a touch over £180
I can't believe its $280 to Cali! Its only $263 to Hawaii. Generally I'm used to sucking up and forking over extra shipping for Hawaii, but for whatever reason it was relatively cheap.
Unless you want to pick it up at a gamestop or find it through another retailer, i wouldn't expect to find it much cheaper.
I just a nexus 7 from staples, and just realized I have a loose screen from the left side. I cannot return it to staples because I did not purchase a protection plan . Has anyone purchased the nexus 7 from a store and try to get a replacement with google play store? I just emailed google play store and because of the high demand in customer service I have to wait a couple days to get a response.
Sent from my Nexus 7 using xda app-developers app
If you're fairly confident you can use a plastic tool to pop the back case off from the screen and gently tighten the screws up your self.
Sent from my Nexus 7 using XDA Premium HD app
ferndom said:
I just a nexus 7 from staples, and just realized I have a loose screen from the left side. I cannot return it to staples because I did not purchase a protection plan . Has anyone purchased the nexus 7 from a store and try to get a replacement with google play store? I just emailed google play store and because of the high demand in customer service I have to wait a couple days to get a response.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Staples has a 14 day 100% satisfaction return policy. Has it been more than 2 weeks since you bought it?
Staples Return Policy said:
Easy Returns.
If you’re not 100% satisfied with your Staples purchase, return it for any reason.
Technology and Business Machines: Technology and business machines may only be returned within 14 days of the date of receipt, including Staples® brand technology and business machine products.
Returns with a receipt: If you paid with cash, debit card, or check, we’ll refund your purchase with cash if it was an in–store purchase or by check if you purchased through staples.com®. If you paid using a debit card and if the card and PIN are present during the refund, we'll credit the account used for payment. If your purchase exceeded $500 pretax, and you paid with cash, check or by debit card but do not have your debit card, your money will be refunded in the form of a corporate check. If you paid by credit card, we'll credit the account used for payment.
Any product that is returned without a promotional item(s), which was included in the original transaction (e.g. buy a printer, get free ink), will have the value of the promotional item deducted from the amount refunded.
Returns without a receipt: If you don't have your receipt, your return is eligible only for an in–store credit for the lowest selling price within the previous 30 days in our U.S. stores. Valid government identification is required for all non–receipted returns. We carefully monitor returns and in some cases returns made or without a receipt may be refused. Staples reserves the right to deny any return.
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The protection plan is like an in-store warranty service. It doesn't mean they won't accept returns otherwise.
It has only been a day since I purchased the device. However, I don't want to return it, I really like the device. I want to exchange it for a non-defective one.
Sent from my Galaxy Nexus using xda app-developers app
ferndom said:
It has only been a day since I purchased the device. However, I don't want to return it, I really like the device. I want to exchange it for a non-defective one.
Click to expand...
Click to collapse
Then take your refund and get in line.
Google is processing orders and exchanges for Play store customers. You're not going to be processed before them. The larger capacity is backordered.
This is partly why I ordered the 8 after returning my defective 16 to Sam's. I'd rather deal with Google, and the 8 will arrive much sooner.
You, my friend, are a genius.
Sent from my Galaxy Nexus using xda app-developers app
You can return it to staples if it is defective.
I want to buy the 16gb model but Google won't let me order online so I was thinking about buying it from a local retailer. Will I still get the $25 credit if I buy it from GameStop or Walmart?
Sent from my Galaxy Nexus using xda app-developers app
Yes.
http://support.google.com/googleplay/bin/answer.py?hl=en&answer=2670129
nazem said:
I want to buy the 16gb model but Google won't let me order online so I was thinking about buying it from a local retailer. Will I still get the $25 credit if I buy it from GameStop or Walmart?
Sent from my Galaxy Nexus using xda app-developers app
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Yep, i bought mine at local Gamestop recently and upon adding your Gmail account when configuring it for first-time use, Google will add $25 to your G Play account.
In canada futureshop and bestbuy has this msg:
Includes $25 of credit to the Google Play store, for a limited time only!*
when I click on it ,it says:
For a limited time, buy the Google Nexus 7 and it comes included with a $25 credit to spend in the Play store, as well as some great free content like your own copy of Transformers: Dark of the Moon.
*Offer valid while supplies last. Play Store credit comes on pack. No rainchecks.
The part play store credit comes on pack. Hmm. I can purchase a nexus 7 at a local (not future shop/best buy) store right now, but it didn't have anything on the pack. Does anyone know if for Canada it needs this on the pack or will I be eligible for the 25 credit regardless?
Bought mine at Staples (10% employee discount, sweet!) and can confirm that I got the $25 credit. :good:
Yep. Got mine from JB HiFi and got the $25. I didn't expect it so it was a nice bonus
I am getting a replacement Nexus 7 as my first one was defective. If I use a different google account on the replacement does that mean I will get another $25/£15 to use
Superblaze said:
I am getting a replacement Nexus 7 as my first one was defective. If I use a different google account on the replacement does that mean I will get another $25/£15 to use
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Yep.
So I can use both accounts (even if its not my primary account) to make purchases on a single device?
Superblaze said:
So I can use both accounts (even if its not my primary account) to make purchases on a single device?
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I've got a personal and a work account on my phone and can use either to purchase apps.
Just curious: are non-play store buyers also getting the $10 google wallet credit? If you don't know what I'm talking about, add a prepaid card in wallet and see what happens.
So, for those who've returned their N7 for a refund, and have used part or all of their $25 credit, what happened? Did the credit get charged back to your Google Play account? Did you get refunded all but $25 of the purchase price? Or what?
I ask because I've noticed that I haven't received a credit on subsequent purchases, even from other retailers (e.g., Staples). So, it must be a one-time offer per Play account. But, if the credit is rescinded upon refund, and not granted for a subsequent new purchase... Well, that would be a bummer.
Any ideas?
Sent from my iPad using Tapatalk HD
My initial purchase was mid August, went through 3 Nexus 7's before I decided to get a refund instead. Took me a while to get my credit but it showed up today. I still show the $25 Play Store free credit, but is that going to be removed from my account at some point?
dja2k
i would say that depends where you returned it. if to google directly, it might be removed but through a retailer, i doubt it.
dja2k said:
My initial purchase was mid August, went through 3 Nexus 7's before I decided to get a refund instead. Took me a while to get my credit but it showed up today. I still show the $25 Play Store free credit, but is that going to be removed from my account at some point?
dja2k
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SSSSHHHHHHHHHH!!!! You're going to ruin it for the rest of us!!