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hello friends,
maybe someone of you is able to help, or at least enlighten me about the cause of this:
since i use ICS on my note (about for 2 weeks, starting with stunner) i have REALLY BIG problems with one of my exchange accounts, the one which is running on a hosted exchange 2007 (second account with my corporate exchange 2010 is fine)! so until today i hoped that the "official ICS" for the note won't show this behavior, but now with a total clean install of the today released LPY and therefore OFFICIAL SAMSUNG ICS rom, the problem persists!
description:
95 out of 100 trys to connect to my exchange account fails with a message telling me that there is a security error (if needed i can provide some screenshots) telling me that either my username and/or password is incorrect! this makes it almost impossible even to simply add the account. and, on the rare occasions (which SOMETIMES can be triggered through a connection change between wifi and 3g) when the phone is able to connect (and sync), it stops after a few minutes again with the same error.
i re-added the account numerous times, tried everything which came through my mind (change password, enabled and disabled sec features) and trust me, i know what i'm doing here. i configure exchange accounts since almost 10 years from now!
clues:
there are a few tickets existing on http://code.google.com/p/android regarding this issue, but with different "flavours":
http://code.google.com/p/android/issues/detail?id=16992
http://code.google.com/p/android/issues/detail?id=19366
http://code.google.com/p/android/issues/detail?id=25315
to sum it up:
google developers are recognizing the problem (it seems to exist since android 3+ to some extent) but are unable to provide a solution until now. it seems to be a problem with an EAS policy refresh, which fails and therefore closes (or does not even open) the connection! a guy suggested to disable these policy refresh in the EX2007 config, but this would only be possible if you are the admin of this server (and i doubt that it would make sense, security-wise, too)!
another theory says this mess is due to implementation errors in the connection layer, which directly affects wifi and 3g connection behavior...
i guess that this problem would now get's more imminent, as this security error wasn't occurring at gingerbread. and now more and more people with smartphones will migrate to ICS!
what do you think?
does anybody else experience this? or am i one of the few unlucky bastards?
regards,
markus
so, is exchange 2007 working for everyone?
this would be important to know for me, because in this case i would have
to blame my exchange provider for wrong EAS settings!
can a few people with an exchange 2007 account confirm that their sync work flawlessly? anyone please?
Just realized my exchange account is not syncing unless I open the client.
My work is running exchange 2003
Never had this issue with imilka ROM weird
Sent from my GT-N7000 using xda premium
mardos said:
Just realized my exchange account is not syncing unless I open the client.
My work is running exchange 2003
Never had this issue with imilka ROM weird
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
This seems to be the case on all TW based roms, no matter if GB or ICS at least for me. It syncs fine with Hotmail service but not with my company's 2003 server so there has to be some incompatibility there. When disabling all syncs and re-enabling them it started syncing. Just had to wait for about 30 minutes to get all info synced.
E: On AOSP based (CM9, AOKP) everything works as it should right from the beginning without the extra hassle.
I'm working properly in Galaxy Note, from KKA to LPY, with Exchange 2007 SP3.
Syncing is correct in my case.
Samsungs version of ICS (or Gingerbread) doesn't communicate with Lotus Notes traveler active sync. Cyanogen 9 (ICS) is working out of the box. In Gingerbread the Traveler App is working but in Samsungs version of ICS the widgets dont work.
after fiddling around this WE i think there would be no other solution as reverting back to GB (which would suck, and therefore is no real option), or to change to a hoster with exchange 2010!
every client i tried shows the same behavior, if i'm able to establish a connection it won't last long till the security error reappears! this renders my account almost useless...
i will update this post if something changes!
My dad just got a note 3 from an iphone 5. This was a huge step for him and he loves the phone. The only problem is his Exchange email folders are not syncing. This is a deal breaker for him and he will go back to iphone if I cant resolve this issue.
Sending and receiving emails works great. The sub folders are the only problem. His folder structure looks something like thins
Inbox
-HR
-Personnel
--person1
--person2
-To Do
Inbox and HR are the only two folders showing up. I have removed and re-added the account too many times to count. I set the sync to 1 month and manually put emails from today in the missing folders. I have tried 3 days sync as well, no luck. I have gone though ever single setting and cant figure this issue out.
Today I downloaded touchdown and folders synced perfectly. Is there something I am missing? Are others having this issue? I haven't found any solutions on Google or Searching this forum.
One last thing, I am one of the admins for the company. No other Android or Samsung users have this issue. We have exchange 2007 and 2010.
Thanks,
MC
mc10mc10 said:
My dad just got a note 3 from an iphone 5. This was a huge step for him and he loves the phone. The only problem is his Exchange email folders are not syncing. This is a deal breaker for him and he will go back to iphone if I cant resolve this issue.
Sending and receiving emails works great. The sub folders are the only problem. His folder structure looks something like thins
Inbox
-HR
-Personnel
--person1
--person2
-To Do
Inbox and HR are the only two folders showing up. I have removed and re-added the account too many times to count. I set the sync to 1 month and manually put emails from today in the missing folders. I have tried 3 days sync as well, no luck. I have gone though ever single setting and cant figure this issue out.
Today I downloaded touchdown and folders synced perfectly. Is there something I am missing? Are others having this issue? I haven't found any solutions on Google or Searching this forum.
One last thing, I am one of the admins for the company. No other Android or Samsung users have this issue. We have exchange 2007 and 2010.
Thanks,
MC
Click to expand...
Click to collapse
It's a known issue. Some stock email apps don't sync all folders. You can use either Touchdown on your Note 3 or buy a Sony Xperia Z1, where the stock email is able to sync all folders. :cyclops:
Unless Samsung updates the Email App, there is no way to fix your problem.
thanks. are there any better alternatives to touchdown. The UI is horrendous. Not a fan of K9 either. But at least they work
K9 seems to have been updated since I last looked at it. Ill give that a shot too. Are all users having this issue. This particular user has an ridiculous amount of email. but I don't think that is the issue here.
k3000 said:
It's a known issue. Some stock email apps don't sync all folders. You can use either Touchdown on your Note 3 or buy a Sony Xperia Z1, where the stock email is able to sync all folders. :cyclops:
Unless Samsung updates the Email App, there is no way to fix your problem.
Click to expand...
Click to collapse
REALLY? How?
Do tell me, because I have a friend with a Z1 and is cursing exactly because he cannot exactly that.
And he has a tree of around... 50 tree nodes in his mail, that he needs to MANUALY set to "push" one by one! (exactly like my Galaxy Note 1)
Do you know a better way?
Try k9..not the app store version.. download from the development site
http://code.google.com/p/k9mail/downloads/list
Try 4.800 the 4.801 file is corrupt I think.
Been using this .
Teleported from my SM-N9005 from the Enterprise
dcracks said:
Try k9..not the app store version.. download from the development site
http://code.google.com/p/k9mail/downloads/list
Try 4.800 the 4.801 file is corrupt I think.
Been using this .
Teleported from my SM-N9005 from the Enterprise
Click to expand...
Click to collapse
Talking to me?
I need Exchange 2010 connectivity and K9 AFAIK doesn't have (only 2007).
Oh ya k9 use WebDAV to comm with exchange ..2010 no longer support this
Teleported from my SM-N9005 from the Enterprise
I have the same issue
Hi, I got Galaxy bought 3 4G model & we are using Exchange Email Cloud (Office 365). See guys, I was using Galaxy Note 2 with the same email address & account (Nothing changed on the Exchange Configuration) & the stock email with Note 2 working perfectly (Android Version 4.1.2).
As I can see the Note 3 has Android 4.3 & Stock email has an updated version (Lighter GUI). I'm trying to analyse the problem but it seems the problem is from the stock email where Samsung should have an update that can fix this big issue.
BTW, I tried also to configure another account on the same device (Note 3) & the problem still appear.
I have a suggestion guys, what about sending an email to Samsung directly describing the issue. It might help? Am I Right?
Awaiting your feedback.
Stock email app
Same issue here. Very annoying. Been using touchdown for awhile and I love it. Does anyone know whether you can create subfolders of inbox (running exchange) in touchdown?
I've found several threads, but none of which seem to help. I can't get my exchange account to "push" my email. I've turned on every option known to man to allow this to happen, but it just isn't happening without me having to refresh. Push works with my other two non-exchange accounts and it worked fine with my old HTC One M7. Any ideas?
I am having the same issues (exchange server not pushing email, have to manually refresh) plus phone is very warm and battery drain since the email is not getting pushed and I think the email app is trying to sync with the exchange servers and draining the battery. But email works (exchange push) with my previous phone galaxy s4 update to 4.4.4 with no problems
pss3054b said:
I am having the same issues (exchange server not pushing email, have to manually refresh) plus phone is very warm and battery drain since the email is not getting pushed and I think the email app is trying to sync with the exchange servers and draining the battery. But email works (exchange push) with my previous phone galaxy s4 update to 4.4.4 with no problems
Click to expand...
Click to collapse
So, can anyone help us?
I get this problem a lot with gmail, yahoo, and hotmail. Sometime it works, sometimes it doesn't. The only good news is that the new Gmail app (coming soon) will be able to handle multiple accounts from Yahoo, Hotmail, and Exchange. So hopefully that will be a better app than Samsung's mail.
PS> If you set it to retrieve every X minutes it will work, but it will waste more battery than push.
Ok, it's been a couple of weeks, so I thought I would ask again. Does anyone have a suggested solution to this? Am I the only one having problems with email not being "pushed" to my phone via ActiveSync? In doing a google search I see that this has historically been an issue, but there is no solution?
volrus said:
Ok, it's been a couple of weeks, so I thought I would ask again. Does anyone have a suggested solution to this? Am I the only one having problems with email not being "pushed" to my phone via ActiveSync? In doing a google search I see that this has historically been an issue, but there is no solution?
Click to expand...
Click to collapse
Been using the new Gmail 5.0 app, it handles multiple accounts nicely. It doesn't use push, but checks every 15 mins. Overall I like it more than the Samsung email app, so I am using Gmail now. I deleted all the accounts from the Samsung app. I've also noticed an improvement in battery life (subjective).
I have the same issue
Hi all, it's been a LONG time since I've been over here. I recently got the Note 4 as a Christmas present from the wifey, she knows what I like. Probably helps that I've had every Note so it's a safe guess on her part. Yesterday I received the push update from AT&T which took it up to 4.4.4. Well, since that my push email works when it wants to. It will eventually push it but it could be anywhere between 15 minutes and 2 hours. This is unacceptable for me as I own a custom networking company that has jobs in all timezones and I need to get my emails immediately.
I have done all of the regular "troubleshooting" steps including wiping my phone and starting from scratch with nothing installed but the stock email. I even changed the SIM. All of the push/sync settings are enabled......ALL of them.
I would LOVE to use my Touchdown app which I basically keep on my phone now for the server search feature but don't use it for notifications because it doesn't show the email content on my Gear S. The only app I know of that shows that email content on the Gear S is the stock email app (PLEASE CORRECT ME IF I'M WRONG).
Has anybody found a resolution to this? I haven't rooted my phone since my Note 2 but before that I'd been hacking them since these threads at XDA were WinMo only. I'll gladly put a new ROM on if I can get my email working and pushed to my Gear S again. Does anybody have any recommendations that may save me some time poking around?
Thanks for listening to my long winded story. I've been told I write too much. Happy holidays!
use maildroid app.
I have no problems with my MS Exchange account pushing the new emails. I remember reading in the MS Exchange set up instructions that if you set it up as a POP rather than an Exchange account the calendar & task functions will be disabled. Knowing that an Exchange account can be set up as one or as a POP email account I would make certain you have it set up as an Exchange account and not a POP account. Not sure if that has anything to do with the push feature but I thought it would be worth mentioning.
My Exchange email through the Samsung email app works fine and push email works. It's worked on every Samsung phone I've had on every rom I've tried so I guess I'm of no help.
volrus said:
I've found several threads, but none of which seem to help. I can't get my exchange account to "push" my email. I've turned on every option known to man to allow this to happen, but it just isn't happening without me having to refresh. Push works with my other two non-exchange accounts and it worked fine with my old HTC One M7. Any ideas?
Click to expand...
Click to collapse
Sprint Note 4/Exchange 2010
I have also been seeing inconsistent results with exchange push email as to the timing of received messages. I was also seeing the battery drain issues associated with exchange push. Although I noticed the battery drain was worse while using cellular data as opposed to wifi. I have only been using the samsung email app with stock NK2, with Hybrid X, and BobCat roms. Same results on all roms. I have repeatedly gone thru the steps of deleting phone thru webmail, delete account on phone after force stop of exchange and email apps and resetup, added account thru email app instead of thru accounts. If I saw it in a forum I tried it. I do primarily use wifi whenever possible. I did confirm it was only exchange push causing my issues as I could set to 15 minutes or manaual and not see the battery drains.
i also had a Nexus 6 along with other devices prior to this phone and push worked just fine.
So yesterday I took the plunge and loaded MailWise. My phone is now using push and is working great. As it has on other phones/devices I have had. Not seeing huge battery drain even on cellular data. Yes, it is possible to see data icon stop running constantly on cellular data after all with this phone. 6 hours off charger today and still at 90%. Prior I would have been pushing 60% range. Receiving email notifications on phone either prior to my desktop outlook or at the same time. Which is normal. Specifically tested by sending messages to my exchange account using gmail and yahoo while having desktop outlook open and running.
I did notice thru webmail that my device now shows up as Android instead of SAMSUNGN910P
Hope this can help others
Hi, guys
I've updated my 910F to 5.1.1, and coincidentally - although probably not - I started having problems with Exchage/ActiveSync accounts in Gmail.
I always sideload the Exchange Services APK and configure my work e-mail as an extra account in the Gmail app. However, ever since upgrading to 5.1.1, my work account routinely and randomly vanishes: all e-mails disappear from the app, calendar won't show, and going into the "Accounts" setting does not show the usual entry. It is completely erased, and I have to reenter all of the account info to get it up and running again. However, it's always been just a matter of time (sometimes hours, sometimes day) until the problem strikes again.
Now I know there are a great many variables that could be at play here, but my questions are:
a) Has anyone been through the same situation?
b) How do I go about trying to figure out what is deleting the account from my device? Developers, how can I objectively debug/troubleshoot this?
Thank you for your help!
ricarva said:
Hi, guys
I've updated my 910F to 5.1.1, and coincidentally - although probably not - I started having problems with Exchage/ActiveSync accounts in Gmail.
I always sideload the Exchange Services APK and configure my work e-mail as an extra account in the Gmail app. However, ever since upgrading to 5.1.1, my work account routinely and randomly vanishes: all e-mails disappear from the app, calendar won't show, and going into the "Accounts" setting does not show the usual entry. It is completely erased, and I have to reenter all of the account info to get it up and running again. However, it's always been just a matter of time (sometimes hours, sometimes day) until the problem strikes again.
Now I know there are a great many variables that could be at play here, but my questions are:
a) Has anyone been through the same situation?
b) How do I go about trying to figure out what is deleting the account from my device? Developers, how can I objectively debug/troubleshoot this?
Thank you for your help!
Click to expand...
Click to collapse
Ok so you stated that you got the 910f version and running 5.1.1 but is it stock rom or custom?
Since galaxy s2 I have never used stock roms as they are always buggy in one way or another. My advise is to use custom rom. If you don't want to use custom roms then you should get another stock rom. If you are running example COH4 then try ether a previous build or next build or even try and re flash the current rom.
I am on stock 5.0.1. 910f and I am having troubles with the gmail app syncing
With my hotmail account.All emails vanish (inbox-sent etc).
I have deleted and reconfigured my hotmail account through the gmail
App and also deleted it's data but the problem persisted.
I just can't get it to sync with other accounts other than gmail.
I think it is aproblem of the gmail app itself.
I have since switched to the stock samsung email client and everything
works fine!
@Zionator
It's my experience that custom ROMs allways end up having some quirks of their own; also, I'm on COI3 which is rock solid so far, in every other department.
@snatch_bill
On stock 5.0.2, I never had any problems. Also, while it works fine, the Samsung e-mail app is absolutely horrible, especially when compared with the Gmail client.
So please: does anyone have the least bit of an idea as to how to debug the problem? I'm not even really concerned with solving the problem right now, just understanding it.
Cheers,
Got the same problem. The exchanges account disappears after some days completely. It disappears in gmail and also in the account settings. I'm also using android 5.1.1 on my Note 4.
After reconfiguration the account works again for a few days until it disappear again.
Same problem here with the s6:
http://forum.xda-developers.com/galaxy-s6/help/exchange-account-disappears-frequently-t3176427
Seems to be a problem with the samsung rom. Guess we need to wait until samsung fix it.
All of the sudden over the past week or so, I am having sync issues withe the stock Samsung email app not recognizing read emails, deletions or replys, whereas other apps like Outlook do not have this problem. I tried removing and reinstalling the exchange account, but that did not help. I have made no changes to my server or to the app settings that would cause this issue. As an example, if I read or delete an email on my desktop or tablet, the phone does not see it, though it is receiving all new email. it worked fine up until a week ago. I use Office365 for exchange.
Anyone else having a similar problem with the stock email app?
I'm getting similar. I've removed/reinstalled the account several times, removed the partnership with O365 and still no joy.
Tried the MS Troubleshooting tool, and its suggested an SSL error, but doesn't give anything more than that.
Has anyone found a splution yet? (I can't use the outlook app for Android as not approved by our security team....)
Thanks
Could be connected to the updates they've done with outlook.com email. It stopped working on outlook 2016 for about a month.
Sent from my SM-G935V using Tapatalk
Over the past few days, the sync problems seems to have been rectified, for reasons unknown to me. I was having similar issues with my LG tablet native email app, but oddly, no similar problems with the Samsung app in my Galaxy Note 10.1 (2014) tablet. Regardless, I'm guessing that the problems were on Microsoft's end, as the sync problems in my S7E mail app and my LG tab mail app are gone now. I had to go in to each and manually delete or file a bunch of emails from 11-22 and 11-21, which is seemingly when the problems arose, but now all is good.
Exchange Server Sync problems Samsung G7 running Android 6.0.1 on Verizon
Started having sync problems after installing Web Guard. Email will sync when first connecting to server, but not after that. Connecting through a different WiFi everything syncs on the first connection, but no after that. Any idea where to look?