Samsung Stock email app and Exchange Server sync problems - Verizon Samsung Galaxy S7 Edge Questions & Answers

All of the sudden over the past week or so, I am having sync issues withe the stock Samsung email app not recognizing read emails, deletions or replys, whereas other apps like Outlook do not have this problem. I tried removing and reinstalling the exchange account, but that did not help. I have made no changes to my server or to the app settings that would cause this issue. As an example, if I read or delete an email on my desktop or tablet, the phone does not see it, though it is receiving all new email. it worked fine up until a week ago. I use Office365 for exchange.
Anyone else having a similar problem with the stock email app?

I'm getting similar. I've removed/reinstalled the account several times, removed the partnership with O365 and still no joy.
Tried the MS Troubleshooting tool, and its suggested an SSL error, but doesn't give anything more than that.
Has anyone found a splution yet? (I can't use the outlook app for Android as not approved by our security team....)
Thanks

Could be connected to the updates they've done with outlook.com email. It stopped working on outlook 2016 for about a month.
Sent from my SM-G935V using Tapatalk

Over the past few days, the sync problems seems to have been rectified, for reasons unknown to me. I was having similar issues with my LG tablet native email app, but oddly, no similar problems with the Samsung app in my Galaxy Note 10.1 (2014) tablet. Regardless, I'm guessing that the problems were on Microsoft's end, as the sync problems in my S7E mail app and my LG tab mail app are gone now. I had to go in to each and manually delete or file a bunch of emails from 11-22 and 11-21, which is seemingly when the problems arose, but now all is good.

Exchange Server Sync problems Samsung G7 running Android 6.0.1 on Verizon
Started having sync problems after installing Web Guard. Email will sync when first connecting to server, but not after that. Connecting through a different WiFi everything syncs on the first connection, but no after that. Any idea where to look?

Related

Gmail IMAP server down

I normally use the Email app instead of the Gmail app to access my Gmail (uses IMAP). However, sometime tonight, I found I can't connect to the server anymore. Any of you checking your Gmail through the Email app and seeing the same thing?
When I try to check my Gmail through the E-mail all/IMAP, I get the following error: "Cannot connect to server. (Expected string, none found.)"
I have the same problem. When I try to download my e-mails thru Mozilla Thunderbird it doesn't seem to work either.. Very annoying..
Trying to check my Gmail through the email app it just said connection error. Deleted the account and now I keep getting Cannot connect to server. (Expected string, none found.)
IMAP Issues
As previously reported and as at 09:50am 25th May (UK Time) the IMAP servers at Google still seem to be down....
However the POP3 servers seems fine . Its a pain but you can (as I have) just reset up the Email client to use POP3.....
L
Still down...
Yes, I too cannot connect via IMAP on my Samsung Galaxy S.
Isit working now? because I don't seem to be having any problems with the Samsung E-mail app as I've been receiving push messages all day.
Nope
No, I'm afraid there's no change.
G.
Well I don't see what the problem is as mine works fine.
Can you explain what you mean by "Samsung Email app"? I am using "Enhanced Mail" a tweaked version of POP/IMAP app that comes with the phone...
it is weird but i am getting the above Error- connection error- expected string not found. on my Asus ee pad transfmr- stock email on 2 gmail accounts but not aol acct-
not getting the error on my phone Samsung Galaxy using K9 or on my pc with outlook.
All 3 are set up as IMAP.
graybiker said:
Can you explain what you mean by "Samsung Email app"? I am using "Enhanced Mail" a tweaked version of POP/IMAP app that comes with the phone...
Click to expand...
Click to collapse
If you mean the stock E-mail app that comes with the SGS2 besides the official gmail app then yes that is what I'am using and as tony also pointed out, my IMAP works just fine.
You guys are spreading false info.
1. If you claim Gmail IMAP global server is down... please, let's see some proof!
EE is the only application as far as I know having any issues. My Evo stock email and K-9 are having no problems with Gmail Imap, nor is my PC running Outlook '10.
So please don't post this, you have the EE dev now believing Gmail has a problem, it's actually some specific apps.
TF1984 said:
You guys are spreading false info.
1. If you claim Gmail IMAP global server is down... please, let's see some proof!
EE is the only application as far as I know having any issues. My Evo stock email and K-9 are having no problems with Gmail Imap, nor is my PC running Outlook '10.
So please don't post this, you have the EE dev now believing Gmail has a problem, it's actually some specific apps.
Click to expand...
Click to collapse
My K9 on my samsung Galaxy works with no probs, but i did just try the stock email on the samsung and only aol is working, not the Gmail accts, Same issue on the EEpad. k9 works with 2 gmail and 1 aol. but on stock EE only aol works, not 2 gmail.
Not sure who you are referring to about false rumors- i assume someone else.
But i am only adding my issue to the thread to help if i could as well as looking for answers. So please take it down a notch.
Actually my EE app also works fine with Gmail. If I wasn't at work and were also bothered to do so, I could take a SS of the last sync time and post it here.
My Gmail works fine on EE, it's just you guys experiencing problems, and the IMAP servers also work fine everywhere else.
Same problem Evo 4G with Cyanogenmod's mail app
Bawezy said:
Actually my EE app also works fine with Gmail. If I wasn't at work and were also bothered to do so, I could take a SS of the last sync time and post it here.
My Gmail works fine on EE, it's just you guys experiencing problems, and the IMAP servers also work fine everywhere else.
Click to expand...
Click to collapse
QUESTION: Are you running Gmail through the stock email on the EE. As that is where the problems are. I am having this issue out of no where on two diff devices stock email programs with gmail. Doig a quick google search- so are alot of other people on various devices with stock email programs.
just saying....
tonyz3 said:
QUESTION: Are you running Gmail through the stock email on the EE. As that is where the problems are. I am having this issue out of no where on two diff devices stock email programs with gmail. Doig a quick google search- so are alot of other people on various devices with stock email programs.
just saying....
Click to expand...
Click to collapse
I'm using the app that came with the stock firmware, not the gmail app. And I've been receiving push messages from it all morning.
TF1984 said:
You guys are spreading false info.
1. If you claim Gmail IMAP global server is down... please, let's see some proof!
EE is the only application as far as I know having any issues. My Evo stock email and K-9 are having no problems with Gmail Imap, nor is my PC running Outlook '10.
So please don't post this, you have the EE dev now believing Gmail has a problem, it's actually some specific apps.
Click to expand...
Click to collapse
Did anyone mention EE on here or did they mention the stock email app?
To everyone saying gmail imap is not down this is OBVIOUSLY going to be location specific since gmail has a different server for almost every part of the world.
Here is proof that it is NOT accessible even from a pc
Code:
$ telnet imap.gmail.com 143
Trying 74.125.159.109...
telnet: connect to address 74.125.159.109: Operation timed out
telnet: Unable to connect to remote host
For the dissenters, this isn't an isolated issue. I started a post on Android support forum less than 12 hours ago, and as of this morning, TONS of people are seeing this issue. And for several, they are seeing this issue since last night, which is exactly my situation as I had 0 problems previously:
http://www.google.com/support/forum...ad?fid=14e9ec7ab723b8170004a41bef9538d4&hl=en
My Push Hotmail account and IMAP Yahoo account are working perfectly btw.
Lastly, how are you setting up Push E-mail through the stock E-mail app for Gmail? From what I can tell, the Gmail IMAP setup is Pull only, if you're using a Push method, please do share.
shafty023 said:
To everyone saying gmail imap is not down this is OBVIOUSLY going to be location specific since gmail has a different server for almost every part of the world.
Here is proof that it is NOT accessible even from a pc
Code:
$ telnet imap.gmail.com 143
Trying 74.125.159.109...
telnet: connect to address 74.125.159.109: Operation timed out
telnet: Unable to connect to remote host
Click to expand...
Click to collapse
Thanks for that. Clearly, some people in here believe if they have no issues, then everyone else in the world must be doing something wrong.

[Q] Missing Emails with Exchange?

I have my Shift synced up with my work's Exchange server via the Mail app. For the most part everything works fine as I'm able to receive and send emails without much issue. However, when I try and access an email that has already been opened, I frequently find that a particular email is no longer showing up on my phone. My phone is set up to sync the past 14 days of emails and a fair amount of emails that were received well within that window sometimes won't show up. For instance, 13 of the 32 emails I received on July 5th (the last of the 14-day window) aren't on my phone but are accessible through my Outlook software of through OWA.
I tried searching online elsewhere and it seems this particular problem only affects HTC phones. Has anyone else experienced this or even better, has anyone found a solution?
I was having an issue with the HTC mail app not deleting messages from hotmail so they would keep coming back as new notifications to my phone which is apparently a known issue in the gingerbread release. To fix it I installed the stock android email app and didn't have any issues after that. Unfortunately, if you use a mail widget it will not work with any other mail app.
I used the Email.apk from the original post on the link below here and disabled notifications for the sense email app so I wouldn't get two for each email(I also may have deleted the stock email after awhile I don't remember):
http://forum.xda-developers.com/showthread.php?t=1082379
My phone is rooted and at the time I was running the mikshifted g executive rom. I have no idea if you can install this .apk on a non-rooted device if you aren't rooted but you could try. You just download it and install it like any non-market app.

Exchange Emails - New Touchwiz update

Has anyone had any issues with Exchange emails after the update. The old email client worked with no issues. Once I updated I must refresh manually to get emails. Everything is set to push - same way it was before. I've tried a reset on the tablet. Deleting and recreating the account and still have the issue. Tried with and without SSL and still same thing. Honestly I liked the older version better than this one.
I have had the same problem, actually. I saw that it was also complaining about the security policy, so I deleted and re-added the account. I did this last night, so I don't know if it's fixed the issue. (My tablet isn't with me.)
Joel
I had to delete the account and readd it to now everything seems fine.
I have had no problems with the update, works just fine.
Same issues here. It seems to update when it wants even though its set to push. I have deleted and readded acct which didn't help. Gave up and went back to touchdown which I was using previously.
Sent from my gtab 10.1 with wiz.
Similar problem here - it's constantly refreshing the whole inbox and then displays no e-mails at all.
After about 5 min., e-mails are back - but 5 min. later, all are gone again and the resync process starts.
Tried to delete and re-enter the account a number of times, no change.
Seems, the implementation is choking on my 1800+ inbox subfolders...
Touchdown HD works flawlessly!
Any ideas regarding that?
Best regards,
Klaas.
The Exchange connection is buggy. I've tried it on the Xoom, the original issue Tab and the TouchWiz Tab. Lots of problems.
I didn't want to use Touchdown but since the native email app isn't working that's what I've been doing. Touchdown works good, it's just that the interface isn't nearly as polished as the native email app.
TabGuy said:
The Exchange connection is buggy. I've tried it on the Xoom, the original issue Tab and the TouchWiz Tab. Lots of problems.
I didn't want to use Touchdown but since the native email app isn't working that's what I've been doing. Touchdown works good, it's just that the interface isn't nearly as polished as the native email app.
Click to expand...
Click to collapse
Agreed, I havent used moxier mail personally but it is another alternative as well. https://market.android.com/details?id=com.moxier.mail.tablet.trial
There is the issue with the different versions of exchange.
I think my firm is on exchange 2010 and my email syncs fine without an issue
ph00ny said:
There is the issue with the different versions of exchange.
I think my firm is on exchange 2010 and my email syncs fine without an issue
Click to expand...
Click to collapse
But does your email widget update properly if your tab is not touched for a few hours but connected to wifi?
njfoses said:
Agreed, I havent used moxier mail personally but it is another alternative as well. https://market.android.com/details?id=com.moxier.mail.tablet.trial
Click to expand...
Click to collapse
I tried Moxier and the workflow isn't as good as Touchdown.
Mine is working now. Not sure what did it. I removed the weather and time widgets from my home screen (use beautiful widgets now) and for some strange reason when I went back into the market (it had been set up and used previously) it asked again which gmail account to use. Try going into the sync settings and confirm all entries for Google account or recreate google account and see if it works. Not sure why it would affect Exchange emails but now it is working.

ICS Problem with Exchange 2007 accounts

hello friends,
maybe someone of you is able to help, or at least enlighten me about the cause of this:
since i use ICS on my note (about for 2 weeks, starting with stunner) i have REALLY BIG problems with one of my exchange accounts, the one which is running on a hosted exchange 2007 (second account with my corporate exchange 2010 is fine)! so until today i hoped that the "official ICS" for the note won't show this behavior, but now with a total clean install of the today released LPY and therefore OFFICIAL SAMSUNG ICS rom, the problem persists!
description:
95 out of 100 trys to connect to my exchange account fails with a message telling me that there is a security error (if needed i can provide some screenshots) telling me that either my username and/or password is incorrect! this makes it almost impossible even to simply add the account. and, on the rare occasions (which SOMETIMES can be triggered through a connection change between wifi and 3g) when the phone is able to connect (and sync), it stops after a few minutes again with the same error.
i re-added the account numerous times, tried everything which came through my mind (change password, enabled and disabled sec features) and trust me, i know what i'm doing here. i configure exchange accounts since almost 10 years from now!
clues:
there are a few tickets existing on http://code.google.com/p/android regarding this issue, but with different "flavours":
http://code.google.com/p/android/issues/detail?id=16992
http://code.google.com/p/android/issues/detail?id=19366
http://code.google.com/p/android/issues/detail?id=25315
to sum it up:
google developers are recognizing the problem (it seems to exist since android 3+ to some extent) but are unable to provide a solution until now. it seems to be a problem with an EAS policy refresh, which fails and therefore closes (or does not even open) the connection! a guy suggested to disable these policy refresh in the EX2007 config, but this would only be possible if you are the admin of this server (and i doubt that it would make sense, security-wise, too)!
another theory says this mess is due to implementation errors in the connection layer, which directly affects wifi and 3g connection behavior...
i guess that this problem would now get's more imminent, as this security error wasn't occurring at gingerbread. and now more and more people with smartphones will migrate to ICS!
what do you think?
does anybody else experience this? or am i one of the few unlucky bastards?
regards,
markus
so, is exchange 2007 working for everyone?
this would be important to know for me, because in this case i would have
to blame my exchange provider for wrong EAS settings!
can a few people with an exchange 2007 account confirm that their sync work flawlessly? anyone please?
Just realized my exchange account is not syncing unless I open the client.
My work is running exchange 2003
Never had this issue with imilka ROM weird
Sent from my GT-N7000 using xda premium
mardos said:
Just realized my exchange account is not syncing unless I open the client.
My work is running exchange 2003
Never had this issue with imilka ROM weird
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
This seems to be the case on all TW based roms, no matter if GB or ICS at least for me. It syncs fine with Hotmail service but not with my company's 2003 server so there has to be some incompatibility there. When disabling all syncs and re-enabling them it started syncing. Just had to wait for about 30 minutes to get all info synced.
E: On AOSP based (CM9, AOKP) everything works as it should right from the beginning without the extra hassle.
I'm working properly in Galaxy Note, from KKA to LPY, with Exchange 2007 SP3.
Syncing is correct in my case.
Samsungs version of ICS (or Gingerbread) doesn't communicate with Lotus Notes traveler active sync. Cyanogen 9 (ICS) is working out of the box. In Gingerbread the Traveler App is working but in Samsungs version of ICS the widgets dont work.
after fiddling around this WE i think there would be no other solution as reverting back to GB (which would suck, and therefore is no real option), or to change to a hoster with exchange 2010!
every client i tried shows the same behavior, if i'm able to establish a connection it won't last long till the security error reappears! this renders my account almost useless...
i will update this post if something changes!

Exchange ActiveSync Push not working, HELP!!

I've found several threads, but none of which seem to help. I can't get my exchange account to "push" my email. I've turned on every option known to man to allow this to happen, but it just isn't happening without me having to refresh. Push works with my other two non-exchange accounts and it worked fine with my old HTC One M7. Any ideas?
I am having the same issues (exchange server not pushing email, have to manually refresh) plus phone is very warm and battery drain since the email is not getting pushed and I think the email app is trying to sync with the exchange servers and draining the battery. But email works (exchange push) with my previous phone galaxy s4 update to 4.4.4 with no problems
pss3054b said:
I am having the same issues (exchange server not pushing email, have to manually refresh) plus phone is very warm and battery drain since the email is not getting pushed and I think the email app is trying to sync with the exchange servers and draining the battery. But email works (exchange push) with my previous phone galaxy s4 update to 4.4.4 with no problems
Click to expand...
Click to collapse
So, can anyone help us?
I get this problem a lot with gmail, yahoo, and hotmail. Sometime it works, sometimes it doesn't. The only good news is that the new Gmail app (coming soon) will be able to handle multiple accounts from Yahoo, Hotmail, and Exchange. So hopefully that will be a better app than Samsung's mail.
PS> If you set it to retrieve every X minutes it will work, but it will waste more battery than push.
Ok, it's been a couple of weeks, so I thought I would ask again. Does anyone have a suggested solution to this? Am I the only one having problems with email not being "pushed" to my phone via ActiveSync? In doing a google search I see that this has historically been an issue, but there is no solution?
volrus said:
Ok, it's been a couple of weeks, so I thought I would ask again. Does anyone have a suggested solution to this? Am I the only one having problems with email not being "pushed" to my phone via ActiveSync? In doing a google search I see that this has historically been an issue, but there is no solution?
Click to expand...
Click to collapse
Been using the new Gmail 5.0 app, it handles multiple accounts nicely. It doesn't use push, but checks every 15 mins. Overall I like it more than the Samsung email app, so I am using Gmail now. I deleted all the accounts from the Samsung app. I've also noticed an improvement in battery life (subjective).
I have the same issue
Hi all, it's been a LONG time since I've been over here. I recently got the Note 4 as a Christmas present from the wifey, she knows what I like. Probably helps that I've had every Note so it's a safe guess on her part. Yesterday I received the push update from AT&T which took it up to 4.4.4. Well, since that my push email works when it wants to. It will eventually push it but it could be anywhere between 15 minutes and 2 hours. This is unacceptable for me as I own a custom networking company that has jobs in all timezones and I need to get my emails immediately.
I have done all of the regular "troubleshooting" steps including wiping my phone and starting from scratch with nothing installed but the stock email. I even changed the SIM. All of the push/sync settings are enabled......ALL of them.
I would LOVE to use my Touchdown app which I basically keep on my phone now for the server search feature but don't use it for notifications because it doesn't show the email content on my Gear S. The only app I know of that shows that email content on the Gear S is the stock email app (PLEASE CORRECT ME IF I'M WRONG).
Has anybody found a resolution to this? I haven't rooted my phone since my Note 2 but before that I'd been hacking them since these threads at XDA were WinMo only. I'll gladly put a new ROM on if I can get my email working and pushed to my Gear S again. Does anybody have any recommendations that may save me some time poking around?
Thanks for listening to my long winded story. I've been told I write too much. Happy holidays!
use maildroid app.
I have no problems with my MS Exchange account pushing the new emails. I remember reading in the MS Exchange set up instructions that if you set it up as a POP rather than an Exchange account the calendar & task functions will be disabled. Knowing that an Exchange account can be set up as one or as a POP email account I would make certain you have it set up as an Exchange account and not a POP account. Not sure if that has anything to do with the push feature but I thought it would be worth mentioning.
My Exchange email through the Samsung email app works fine and push email works. It's worked on every Samsung phone I've had on every rom I've tried so I guess I'm of no help.
volrus said:
I've found several threads, but none of which seem to help. I can't get my exchange account to "push" my email. I've turned on every option known to man to allow this to happen, but it just isn't happening without me having to refresh. Push works with my other two non-exchange accounts and it worked fine with my old HTC One M7. Any ideas?
Click to expand...
Click to collapse
Sprint Note 4/Exchange 2010
I have also been seeing inconsistent results with exchange push email as to the timing of received messages. I was also seeing the battery drain issues associated with exchange push. Although I noticed the battery drain was worse while using cellular data as opposed to wifi. I have only been using the samsung email app with stock NK2, with Hybrid X, and BobCat roms. Same results on all roms. I have repeatedly gone thru the steps of deleting phone thru webmail, delete account on phone after force stop of exchange and email apps and resetup, added account thru email app instead of thru accounts. If I saw it in a forum I tried it. I do primarily use wifi whenever possible. I did confirm it was only exchange push causing my issues as I could set to 15 minutes or manaual and not see the battery drains.
i also had a Nexus 6 along with other devices prior to this phone and push worked just fine.
So yesterday I took the plunge and loaded MailWise. My phone is now using push and is working great. As it has on other phones/devices I have had. Not seeing huge battery drain even on cellular data. Yes, it is possible to see data icon stop running constantly on cellular data after all with this phone. 6 hours off charger today and still at 90%. Prior I would have been pushing 60% range. Receiving email notifications on phone either prior to my desktop outlook or at the same time. Which is normal. Specifically tested by sending messages to my exchange account using gmail and yahoo while having desktop outlook open and running.
I did notice thru webmail that my device now shows up as Android instead of SAMSUNGN910P
Hope this can help others

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