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Everytime i try to install Google earth on my Nexus S through the Market i get "Device not supported". I search on google and in this forum and can not find a answer. Please help me!
i also get the same message on bunch of apps in the market and haven't been able to find a fix
i fixed it for me
jblazea50 said:
i also get the same message on bunch of apps in the market and haven't been able to find a fix
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Click to collapse
I fixed for me installing through webbrowser: hxxps://market.android.com/details?id=com.google.earth&feature=search_result
But why i can not use market-application to install. Thats bad...
I'm having the exact same problem - no idea why.
Try this,
Go to manage applications, click on market and clear data, Now install the apps again.
Might work.
I tried to extract the Google Earth apk from the stock ROM and installed it. It installed, however it keeps force closing when i launch it. So i guess it's incompatible with CyanogenMod 7.1
Installs and works just fine on cm 7.1.0.1, but I also have matrix 8.5 kernel on top of cm
Sent from my Nexus S 4G using xda premium
When I was on CM7.1, I didn't have any difficulties to install from local Market or Web Market.
Furthermore Google Earth has a lot of downloads, then it would say if there was a kind of bug we would be informed one or two days later and not one week.
Did you already try to clear/ wype Cache?
Sent from my Nexus S using Tapatalk
I had the same problem cleared data and it works fine.
Sent from my Nexus S 4G using xda premium
clear data worked
saranyan said:
Try this,
Go to manage applications, click on market and clear data, Now install the apps again.
Might work.
Click to expand...
Click to collapse
THX for this solution!
I found the solution to my issue regarding this as well. Apparently, if you change the device density, it will say device not compatible. I like running mine at 200 instead of default 240. So when I changed it back to 240, I was able to install/update all the apps.
Heeeeelllpp!!!
I convinced my girl to root her phone so i could "make it pretty" for her and well, part of my theming included changing the density down to 200. I used blade buddy to do it at first and it worked fine, except for the "device is not compatible" play store message. So i changed the density back to 240 again with blade buddy and it still gives me the incompatible message, even after wiping data from play store and rebooting with the default density! So i tried market enabler and that worked ONE time, now no matter what i do its not updating most of her apps and market enabler does nothing to help. Any suggestions, other than the obvious nandroid?
That's my problem, Google Play can not connect "try again" and sometimes it shows me two erros: 495 y 923, and YouTube can not connect. But if i use 3G connection yes, It works!
*I already read the following things and i´m still with the same problem:
- "Reboot Mobile"
- "Clear cache and data from Google Play app and Market"
- Yes.. Gtalk works form me and i can talk with others..
- "Reinstall Google Play and Youtube apps"
In 3G connection it works, but if i change to wifi doesnt works. I can use internet with the wifi but google play and youtube dont. I've used the wifi connection since I have this phone and suddenly i have this problem.
Any ideas?
please post in the q&a section and maybe try clearing data for both app
rikrdoVe said:
That's my problem, Google Play can not connect "try again" and sometimes it shows me two erros: 495 y 923, and YouTube can not connect. But if i use 3G connection yes, It works!
*I already read the following things and i´m still with the same problem:
- "Reboot Mobile"
- "Clear cache and data from Google Play app and Market"
- Yes.. Gtalk works form me and i can talk with others..
- "Reinstall Google Play and Youtube apps"
In 3G connection it works, but if i change to wifi doesnt works. I can use internet with the wifi but google play and youtube dont. I've used the wifi connection since I have this phone and suddenly i have this problem.
Any ideas?
Click to expand...
Click to collapse
try to format sd, wipe all (better manual way than script) once sd fully formatted, phone full "cleaned" reinstall your favorite rom!
i guess this should fix the "issue"
Good luck!!
tigrisimo said:
try to format sd, wipe all (better manual way than script) once sd fully formatted, phone full "cleaned" reinstall your favorite rom!
i guess this should fix the "issue"
Good luck!!
Click to expand...
Click to collapse
Thanks, but exactly that is that i dont want to do.. Reinstall the rom, if ther`s no solution i will do it..
When ever I get connection errors its due to my date and time settings.
Sent from my HTC Desire HD A9191 using xda app-developers app
stefandunn said:
When ever I get connection errors its due to my date and time settings.
Sent from my HTC Desire HD A9191 using xda app-developers app
Click to expand...
Click to collapse
The date its ok and hour, and Droidwall its unistalled and i'm still with the same problem.... Thanks
The only thing you have developed here is a problem, and that does not qualify for the development sections.
Please post in the relevant sections in future.
Thread Moved.
My nexus 7 just came in the mail and I'm running into error 497 on the play store while trying to update chrome, Google keyboard, and talk back. A few seconds after choosing update it'll give me this error but I've been able to download everything else with no trouble. I already tried a factory reset with no luck.. So I'm hoping someone can help me find a solution.
Is it possible that this could have anything to do with my Google account or maybe WiFi?
Edit: From searching around on the web I have found a solution that works for me. Download tunnelbear vpn from the market, make a free account, and then turn it on and connect to the US. You should now be able to download any of the apps that were giving this error. Alternatively, you can tether your phones mobile connection if data limits aren't a concern. Every other solution I have found has not worked for me including factory reset, clearing Play store data, etc, etc, but these two have. Hopefully this helps anyone else running into these issues out.
Edit : oh you did a factory reset...
Hmm dunno
Sent from my Nexus 7 using xda premium
Alright, so I've tried everything from clearing play store data, Google services data, wiping cache/dalvik and so on to no avail.
However, I was able to update and download apps that were giving me the error by using my phone as a wireless hotspot.. So maybe it's a problem with my internet provider. Anybody else with Comcast having this issue?
Sent from my SCH-I535 using xda app-developers app
jguns112 said:
Alright, so I've tried everything from clearing play store data, Google services data, wiping cache/dalvik and so on to no avail.
However, I was able to update and download apps that were giving me the error by using my phone as a wireless hotspot.. So maybe it's a problem with my internet provider. Anybody else with Comcast having this issue?
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
I just now experienced this same issue, and I also have Comcast. My Galaxy Nexus was able to update some apps without issue on 4G, and when I went to update my apps on the Nexus 7 it updated all but Facebook Messenger and Google Japanese keyboard support. Got error 497, cleared my cache/data/force stopped Google Play, tried again, same thing. Cleared out some other things that may have made it even worse (Google Play Services, which appears to have completely messed up my list of Installed/All apps in the Play store, oops) but still no go. Tethered the Nexus 7 to my Galaxy Nexus via Mobile hotspot, and it was able to update, but on wifi it fails. This just started happening today, and I've had my Nexus 7 for about two weeks. Not sure what's going on, and your post was one of the first things that came up when I googled it. I see a factory reset didn't help you. I really don't want to have to resort to that, but it appears it wouldn't have helped me anyway. I'm stumped.
jguns112 said:
Alright, so I've tried everything from clearing play store data, Google services data, wiping cache/dalvik and so on to no avail.
However, I was able to update and download apps that were giving me the error by using my phone as a wireless hotspot.. So maybe it's a problem with my internet provider. Anybody else with Comcast having this issue?
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Hi:
I have Comcast and am not having this issue. Keep us posted on your progress.
Best,
Tom
I have tried the standard google search results fix: force quit and wipe cache/ data for Google Play Store and Google Services Framework, reboot
I have tried installing the Google Play Store to the latest update using the apk.
I've tried pushing the update to the device using the online Google Play Store.
I've tried wiping the system caches.
I've reset and formatted it back to factory settings.
I've tried using different google accounts.
I tried using my wifi (custom setup of dd-wrt) as well as resetting dd-wrt back to the default settings. (Charter)
I tried tethering with my cellphone. (Sprint)
I tried a complete fastboot erase and re-flash of system, bootloader, recovery, etc.
Nothing seems to work. Next step is taking it back and trying a new one, unless someone else can think of something that I missed.
My Facebook messenger fails to update, says package file is invalid, not sure if that's my end or theirs, I'd just wait and see if the update eventually pushes through. Maybe just let it be And see if Google knows of the issue and eventually it'll update...
Sent from my Nexus 7 using Tapatalk 4
Try and reset your routers and reboot your nexus 7.
huskers15 said:
Try and reset your routers and reboot your nexus 7.
Click to expand...
Click to collapse
Thanks??
sublimeike said:
I have tried the standard google search results fix: force quit and wipe cache/ data for Google Play Store and Google Services Framework, reboot
I have tried installing the Google Play Store to the latest update using the apk.
I've tried wiping the system caches.
I've reset and formatted it back to factory settings.
I've tried using different google accounts.
I tried using my wifi (custom setup of dd-wrt) as well as resetting dd-wrt back to the default settings. (Charter)
I tried tethering with my cellphone. (Sprint)
I tried a complete fastboot erase and re-flash of system, bootloader, recovery, etc.
Nothing seems to work. Next step is taking it back and trying a new one, unless someone else can think of something that I missed.
Click to expand...
Click to collapse
None of this things worked for me either except for tethering with my phone. So this leads me to believe it's a problem on Google's end and not the tablet. I would wait a little while for a fix before returning it..
Sent from my Nexus 7 using xda app-developers app
How old are your comcast modem and wifi router? I had an issue where my internets stopped working because the modem was supposedly too old. I got a new modem from amazon (much better one) and now all is well. And i decided to go ahead and update my router. Its ac capable, so if anyone with a moto x or macbook pro air comes over, I will be ready for them
adamhlj said:
How old are your comcast modem and wifi router? I had an issue where my internets stopped working because the modem was supposedly too old. I got a new modem from amazon (much better one) and now all is well. And i decided to go ahead and update my router. Its ac capable, so if anyone with a moto x or macbook pro air comes over, I will be ready for them
Click to expand...
Click to collapse
I'm not entirely sure but I think both are fairly new so I don't think that should be the issue. It just seems weird to me that some apps will download while others won't.
Sent from my Nexus 7 using xda app-developers app
I think I have found a work around. Going to the play store on the web and pushing the app to your tablet seems to work for apps that are giving me this error. However I'm not sure if the web version will push updates or not so that could still be an issue.
Edit: try updating to the newest play store 4.3.10 that is floating around on the web. The issue seems to be resolved now, crossing my fingers.
Sent from my Nexus 7 using xda app-developers app
jguns112 said:
I think I have found a work around. Going to the play store on the web and pushing the app to your tablet seems to work for apps that are giving me this error. However I'm not sure if the web version will push updates or not so that could still be an issue.
Edit: try updating to the newest play store 4.3.10 that is floating around on the web. The issue seems to be resolved now, crossing my fingers.
Click to expand...
Click to collapse
Neither worked for me.
*pushing from the online store added to my list because I forgot that I'd tried that already.
sublimeike said:
Neither worked for me.
*pushing from the online store added to my list because I forgot that I'd tried that already.
Click to expand...
Click to collapse
Hmm well that is no good then. Are you still getting error 497 or is it something else?
Sent from my SCH-I535 using xda app-developers app
jguns112 said:
Hmm well that is no good then. Are you still getting error 497 or is it something else?p
Click to expand...
Click to collapse
Honestly, it was becoming really inconsistent.
After updating the Play Store using the apk, I was, again inconsistently, able to get some apps to download and install that were not previously doing so, but only after I cleared Play Store and Frameworks caches and reboot and even then only one would work before I had to clear caches all over again.
Updating the apk also changed the error I was getting for Google services (maps, music, chrome) to "Package file is invalid."
sublimeike said:
Honestly, it was becoming really inconsistent.
After updating the Play Store using the apk, I was, again inconsistently, able to get some apps to download and install that were not previously doing so, but only after I cleared Play Store and Frameworks caches and reboot and even then only one would work before I had to clear caches all over again.
Updating the apk also changed the error I was getting for Google services (maps, music, chrome) to "Package file is invalid."
Click to expand...
Click to collapse
Well that is definitely not good then. I've had no issues since updating the play store but it's too early to say for sure. If I were you I would call Google support to see if they have any useful advice.
Sent from my Nexus 7 using xda app-developers app
I was having this issue on My Nexus 4 and Nexus 7 last night on Comcast. This morning the apps updated without issue.
jguns112 said:
Well that is definitely not good then. I've had no issues since updating the play store but it's too early to say for sure. If I were you I would call Google support to see if they have any useful advice.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Error 492; 497; and "bad package" are all errors that I had been getting with my first device and then with my replacement.
Finally did enough searching to learn it was likely a Comcast DNS issue.
I tried everything from my office internet and it worked fine. I suspect it's why my earlier device started to go wonky because updates didn't update properly or something got corrupted.
Had this issue updating I forget what at work, it would stop at 1.38MB. Which is weird cause didn't have issues with other apps that same moment. Did a google search and tried a different wireless connection... Was able to update.
Two days after, updates apps at work, no problem. Maybe just a hiccup.
Sent from my Nexus 7 using xda app-developers app
Today my phone has a couple of issues out of the blue.
Google play will not load. It just spins.
I was going to go into app manager and clear the cache and data but it crashes when I try to move to running apps or all apps.
I'm on stock rom, just did the ADB root not full root a couple of days ago. Only installed and setup my Kaiten email pro yesterday. Tried installing the app that shows my purchased google play apps. It would not work so I uninstalled.
I hate to do a factory reset but can't clear any caches. I might just go on and do the full root and wipe cache and Dal.
Any ideas?
Oaklands said:
Today my phone has a couple of issues out of the blue.
Google play will not load. It just spins.
I was going to go into app manager and clear the cache and data but it crashes when I try to move to running apps or all apps.
I'm on stock rom, just did the ADB root not full root a couple of days ago. Only installed and setup my Kaiten email pro yesterday. Tried installing the app that shows my purchased google play apps. It would not work so I uninstalled.
I hate to do a factory reset but can't clear any caches. I might just go on and do the full root and wipe cache and Dal.
Any ideas?
Click to expand...
Click to collapse
Maybe the safe mode described on bottom of this page can help you identifying the issue:
https://t-mobile.jive-mobile.com/#jive-document?content=/api/core/v2/documents/7590
I'm unable to load google play to update an app today. Probably just google play. Good luck with the other issues.
Thanks for the safe mode suggestion. I got settings working again. Now it seems I cannot get internet or any functions through my wireless. I know the wireless is working as I am typing this on a tablet.
This is strange. If I connect to my home 5Ghz or 2.4 I cannot get on the internet. However if use my guest account and put my password in at the web browser, I can connect just fine.
I have forgotten the networks, reentered the passwords and no go. I tried setting up a static ip but it won't let me save the changes. The save button stays grayed out.
Google play now works on the guest account and so does chrome.
I had a similar issue, I deleted play store app data and cache, and let it reupdate itself.
Gl
Sent from my LG-D801 using Tapatalk 2
mky4b11 said:
I had a similar issue, I deleted play store app data and cache, and let it reupdate itself.
Gl
Sent from my LG-D801 using Tapatalk 2
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Click to collapse
Will give that a try. Thanks
Sent from my VS980 4G using Tapatalk
Before you dismiss this as me not googling or doing my research hear me out please. I can't connect to the the play story due to a "connection time out" however unlike ever other post have found my connection timeout is exclusively localized to the Google play store home (i.e. default page that opens when you launch the app). i have flashed at least 7 roms cleanly (wiped factory / formated all the mounts that i should/ dalvik chache and normal chache, etc...) to no avail on both kit kat and jb.
Some one plese help !
Tman2213 said:
Before you dismiss this as me not googling or doing my research hear me out please. I can't connect to the the play story due to a "connection time out" however unlike ever other post have found my connection timeout is exclusively localized to the Google play store home (i.e. default page that opens when you launch the app). i have flashed at least 7 roms cleanly (wiped factory / formated all the mounts that i should/ dalvik chache and normal chache, etc...) to no avail on both kit kat and jb.
Some one plese help !
Click to expand...
Click to collapse
Strange for sure. When you're going through initial setup are you logging into Google? I'm wondering if your profile is corrupted. Maybe try clearing data from play store and Google services. Are you on wifi or mobile when it's happening?
Sent from my SPH-L720 using Tapatalk
Let me guess, at some point you cleared google services or framework to try to get an OTA. That is one of the problems caused by doing that. You will need to wipe data and cache for the play store and hope that works. Also, try to log into the play store from your computer and try to have it install something to your phone to re-establish your google id with your phone.
cruise350 said:
Let me guess, at some point you cleared google services or framework to try to get an OTA. That is one of the problems caused by doing that. You will need to wipe data and cache for the play store and hope that works. Also, try to log into the play store from your computer and try to have it install something to your phone to re-establish your google id with your phone.
Click to expand...
Click to collapse
I have tried wiping like this (how would i go about cleaning up a corrupt account?)
Still unable to connect to home page
I still cant connect to the home store page buti seem to be able to search and go tot the other pages associated with the play store this if very frustrated. Please help if possible i am now on a completely stock ROM
i would try creating a differant account...
Sent from my SPH-L720 using xda app-developers app
chris-allen said:
i would try creating a differant account...
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
i would but i have a ton of info for work on this one. also i called google and now thati am on factory again (which i really dont like) i was able to get ot the store home after being instructed to uninstall updates to the play store. however once i eneded the call and teh store updated again the issue re emerged.
Bump
Sent from my SPH-L720 using XDA Premium 4 mobile app