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When I got my Epic the battery was at 50% like expected. I immediately plugged it in when I got home and it seemed like it was charging because the charging light was on and the battery indicator was showing charge.
About 1 hour later I had to leave for class and I unplugged my epic. It stated it was 15% battery left and gave me the sad low battery notification.
I plugged my epic into the wall at school and let it charge a good 2 hours. Throughout the charge the battery would NOT GO ABOVE 15%. I finally unplugged it a few minutes ago, and STILL the battery is at 15%.
Is there any way to reset the battery stats or is this a faulty unit?? I called my radioshack nd they stated they can do a phone swap for me BUT THEY DON'T KNOW WHEN THEY WILL GET MORE EPICS IN. WTF. I obviously can't use a phone that won't charge..... I saw a similar problem on androidcentral forums, where someones epic wouldn't charge over 80%.
My radioshack lady said to take out the battery and reset the phone. I've done this 3 or 4 times and still the battery registers 15%.
Sent from my SPH-D700 using XDA App
I'm having the exact same problem except my phone always thinks the battery is at 0%. Even when plugged in to charge, the phone will still occasionally die. It's very likely that I'm just making some silly mistake though, as the Epic is my first Android phone.
I had on USB debugging but I don't think that should affect charging through usb. I don know what's wrong with the charging port or the battery. But its definately going DOWN. Now its blinking at 0% with no way to charge it.
I'm wondering if I let the battery die and try to charge it to see if it will fix the battery.....
Sent from my SPH-D700 using XDA App
Same issues until i plugged it into a wallcharger.. now im good
meaning a non usb charger
I have tried the usb wall charger that came with the phone, and also a generic microusb charger. Both light up the notification charging light, and then the battery shows the charging..... still won't go above 15%.
Argh!
Sent from my SPH-D700 using XDA App
easy fix guys....
be sure to use the original charger and usb cable.
plug in the charger to the wall, then plug the usb into the charger, then plug the phone into the usb....
follow these steps exactly and it should start charging......
(in the future, dont let your phone completely die)
PS: this issue affects ALL epics when they die completely so dont bother taking your phone into sprint. they will not replace it because the replacement would do the same. (2.2 should fix this..... its only a couple weeks away)
hope that helps!! ENJOY YOUR EPIC!!!
jbarajasp said:
easy fix guys....
be sure to use the original charger and usb cable.
plug in the charger to the wall, then plug the usb into the charger, then plug the phone into the usb....
follow these steps exactly and it should start charging......
(in the future, dont let your phone completely die)
PS: this issue affects ALL epics when they die completely so dont bother taking your phone into sprint. they will not replace it because the replacement would do the same. (2.2 should fix this..... its only a couple weeks away)
hope that helps!! ENJOY YOUR EPIC!!!
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I have tried this, charger into wall, then cable into charger, then usb into phone.
Still phone will not charge.
If I unplugg the charger, it says the battery is empty.
Sent from my SPH-D700 using XDA App
aww man that sucks, maybe the battery is defective? u should try going to the sprint corporate store that does repairs. they should be able to test the battery and if its defective give u a new one.Its still under warranty, and if u have TEP it definitely is covered.
My Epic was experiencing the same issue. When I first got it today, it was gradually charging fine via my new Thinkpad's USB port. But then for some reason, "Battery Indicator" showed the charge going down, even though the red LED and the battery icon indicated that the phone was being charged. So did my lock-pattern screen. I called my local store for a replacement.
The phone wouldn't charge while I had the rubberized phone cover on, bought from the Sprint store. Also, the phone felt very warm, so I took the cover off, opened the battery cover to see how hot the battery was. It didn't feel too hot to the touch. I removed the battery, put it back in, powered the phone back on, and saw a huge green battery charge icon, but alternating with an icon with what I think was a yellow warning sign, and a thermometer on it. So I left the Sprint rubberized phone cover off, and recycled the power on the phone.
After the phone fully loaded up, I tried USB-charging the phone. Now, it's gradually charging up (was down to 14%, now back up to 19%). The phone feels cooler, too.
I'm leaving the replacement option on the table in case my phone turns for the worst. I rely on the phone for work and business so can't be without a phone. Maybe I should reconsider getting a land-line or VOIP service again. But maybe, this being a brand-new phone, the battery needs to be cycled a few times before it stops acting unusually. I'll try the wall charger before I head to bed tonight, and see what happens tomorrow.
Here is my findings after putzing with it all day. I was using two chargers. Both griffin's. One was cigarette plug to usb with an output capacity of 1 amp. I also have a wall one that has a usb port and is meant for an ipad. They need lots of current to charge them and this one is capable of 3 amps.
Using the evo, both could charge it and run the phone at the same time. The battery percentage would always increase. With both of these chargers on the epic, even though the charge light would be red, if I was using the phone, it was not charging and it was pulling off the battery to run the phone.
This should not act like this. I have read that these screens are supposed to be more power efficient, but I don't notice that. I do not know if the power regulator in the phone is wimpy or not but I noticed that when I played something loud through the speaker, the screen backlighting would dim when the sounds peaked. Come on! An amp and a half battery in this phone should be able to handle that.
Here are some more observations. About three hours before I was to go home, I would either put the phone on the griffin wall charger when I was inside or I would put it on the griffin 12v adapter when I was in the car. Finally around 45 minutes before quitting time, the charging led went blue. I was mostly charging the last hour with the phone off. I turned it on but kept it plugged in. By the time the home screen came up and everything settled down, the battery would be at 95%. I was like wtf. I left it on until it charged up and the light went blue. The battery was at 96% at full charge.
I kept hitting it with the charger. Unplug it for a few seconds then plug it back in. I repeated this many times. I would also charge until blue then turn off and let charge until blue. I would follow that cycle for awhile.
Lastly, I left it turned on and charging but would unplug it for a few seconds then plug back in. The maximum % would inch higher and higher. I got it up to 98%. Then I noticed that when the screen came on to tell me it was fully charged, it was at 100 for maybe a second or two then it would drop to 98. I suspect the screen was causing the drop. All the time I have been typing this, I have gone from 98 to 90 while on wifi, screen minimum brightness and using hardware keyboard.
This was my battery and charging findings for today. Add this to the theories out there flying around.
I find that completely unacceptable if the phone can't charge if being in use....
I plugged it in the way mentioned earlier for about 30 minutes while I was waiting on a friend. The charge went up to 15% but 15% isn't gonna last me longer than a hour of use which isn't usable.
It stil won't go above 15%.... I'm gonna leave it alone for a hour and see if it will charge, but a phone that can't charge isn't of use to me.
And judging from what everyone says its not even a hardware error, if there are many people with the problem.....
Sent from my SPH-D700 using XDA App
is this a defect, or is this only isolated to some phones?
herbthehammer said:
Using the evo, both could charge it and run the phone at the same time. The battery percentage would always increase. With both of these chargers on the epic, even though the charge light would be red, if I was using the phone, it was not charging and it was pulling off the battery to run the phone.
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Ive been testing finding battery charge of 2% every 10 min while connected to desktop charger Telanav enabled so somethings definitely wrong with your device.
I would take back asap swap for new
So I just got home and plugged my Epic in yet again. After about 30 minutes of charging my battery is at 20%.
Still way slow but the battery has gone above the 15% sliver of battery.....
I'm thinking its because the battery has to be conditioned... I'm gonna charge it for a day to see if the battery performance changes...
Sent from my SPH-D700 using XDA App
I'm gonna try turning off the phone while it's charging at night and see what happens. Or I could try the htc evo battery conditioning suggestion.
Full 8 hour charge on. Disconnect charger and turn off phone. Charge off for an hour. Turn on and wait a couple minutes then turn off and charge for a hour. I think maybe charging the crap out of it might condition the battery some.
Maybe kinda like filling your gas tank up until the lever pops. Then slowly keep filling until it pops again. Then push the rear of the car up and down and side to side to try and get the tank to burp out any air pockets. Then slowly top it off until it barely overflows the filler pipe. I know, stupid mental picture!
The only questionable thing I have is, after a "full charge" should I run the phone until it shuts off then give it another FULL charge? Some say yes, some say no. Each have their theories.
I noticed that the "Where" application was sucking down a tremendous amount of juice. There are multiple similar complaints for it in the Market. Uninstalled it, and now the phone is charging gradually and steadily.
@ 9:57PM, battery life = 36%. Now @ 10:25PM, battery life = 48%. I'm cautiously optimistic.
With Where installed, "Battery Indicator" displayed a voltage of <3V. After removing it, voltage is now a hair < 4V (3.945V is the latest refreshed value).
I will be following herb's suggestions for conditioning by maxing the battery out tonight. I think I'll run the phone down to 0% tomorrow, once it's fully charged to the hilt.
Even so, I still intend to exchanging this unit out because I'm also experiencing issues with the Back soft-button.
Considering encasing it in that Sprint rubberized casing tomorrow to see if it affects the battery life.
My Epic has no problems except for the battery being slow to charge, but i charged it to 80ish in about 2 hours.
If anything, I will try to switch it for a new battery.
I just thought of something that may be nothing. Did anyone, like myself, update google maps to 4.4.0? I am going to try something and see if it helps.
In battery use details, in the about phone under menu, what is your highest battery consumption? My display is pegged all the way and it is at 70%. The next closest is cell standy 14. Then browser is 9, system is 4, idle is 2 and os is 2. I'm going to remove the maps update. I read somewhere that some people suspected the update to eat battery.
I haven't updated the maps app. The screen and standby are the highest ive seen on power usage.
My radioshack wont have any more Epics in until Friday or later.... I'm gonna try to power cycle the battery (if I can leave it off for that long. )
im curious if anyone had their new transformer arrive with no charge in the battery. Since the first one that came to me had 50% charge i was just curious. The replacement that came the box looked beat up, but it was still sealed but when i tried to power it up out of the box nothing had to plug it in. Sorry for the incoherent sentences, but xD just woke up.
mystax said:
im curious if anyone had their new transformer arrive with no charge in the battery. Since the first one that came to me had 50% charge i was just curious. The replacement that came the box looked beat up, but it was still sealed but when i tried to power it up out of the box nothing had to plug it in. Sorry for the incoherent sentences, but xD just woke up.
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Mines came with totally depleted battery. BTW box was sealed
mystax said:
im curious if anyone had their new transformer arrive with no charge in the battery. Since the first one that came to me had 50% charge i was just curious. The replacement that came the box looked beat up, but it was still sealed but when i tried to power it up out of the box nothing had to plug it in. Sorry for the incoherent sentences, but xD just woke up.
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Yes, mine too, it was a surprise, but other users comments that comes with 30% of battery use, but not in my case...
mystax said:
im curious if anyone had their new transformer arrive with no charge in the battery. Since the first one that came to me had 50% charge i was just curious. The replacement that came the box looked beat up, but it was still sealed but when i tried to power it up out of the box nothing had to plug it in. Sorry for the incoherent sentences, but xD just woke up.
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Battery was completely empty. Box was sealed and tablet is good. Have not seen something hardware-wise that troubles me and have not had a lockup.
Mine was empty too. Hopefully it has no big impact on its lifespan.
Mine came with only 3% charge, and the keyboard with 5%.
I'm still testing because I have the feeling that the battery dies very fast
Today it was docked and close and apparently the screen did shut down, depleting the whole battery
+1 with an empty battery. I have put the tablet + dock on charge, hoping I won't have issues with both batteries.
Mine came with about 5%. Im curious how the person who replied before me knew that his keyboard came with 5%. Is there a way to tell that im not aware of?
Sent from my Transformer TF101 using XDA Premium App
Umm... Aren't you supposed to charge it for 8 hours before you use it for the first time
My battery was 0% when I got it. I had to let it charge for a while before turning the system on. I let it sit on the charger overnight before unplugging it.
You're supposed to charge it for 8 hours before you turn it on.
It's on the cover of the manual! Available here:
http://www.mediafire.com/?9mmrxnpmdxyjsd7
I just got mine today. 30%.
Bear with me if it is a dumb question...
I just got the tablet and started to charge, the screen showed a battery meter for 5 seconds and disappeared. How do I know it is still charging and when it finishes.
Am I supposed to wait till it is fully charged before turning it on?
While it is off just press the power button lightly and it will show the prgress for the battery charger. When it is done charging it will make this lound notification sound LOL that will probably scare you LOL, same thing when it is on, hope that helps.
newyork03 said:
Bear with me if it is a dumb question...
I just got the tablet and started to charge, the screen showed a battery meter for 5 seconds and disappeared. How do I know it is still charging and when it finishes.
Am I supposed to wait till it is fully charged before turning it on?
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Thank you!
Good to know coz I am charging this in the office, lol!!
camblue said:
While it is off just press the power button lightly and it will show the prgress for the battery charger. When it is done charging it will make this lound notification sound LOL that will probably scare you LOL, same thing when it is on, hope that helps.
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I'm also on the initial charge as of ten minutes ago.
Can someone reply with how long the initial charge ETA is going to be? I'm dying to crank it up, but thinking I should go out to eat or something so I'm not tempted to jump the gun and turn it on
I bought the Tab on saturday, and had a Xoom before that and the 10.1 takes forever to charge. The Xoom could go from dead to fully charged in less than 2 hours. That's the only thing I miss about the Xoom
Can you charge the 10.1 from the computer while using it or no?
The turbo charger that came with my G4 charges the phone pretty quickly from whatever percentage it's on when I plug it in up to like 75%, then from that to 100% it might take up to two hours! This started happening recently. I remember it used to charge all the way at the same rate, and the phone used to get a bit hot, now the phone stays dead cold. Anyone having the same problem or is it just me?
stkpxl said:
Pretty sure that's how it's supposed to work. Once it gets up to a certain point, it slows down so as not to ruin the battery.
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But it slows down so much to charge 20% in like 3 hours? I was thinking maybe the charger was faulty. I've ordered a new quick charger from Amazon.
NexusFan9219 said:
But it slows down so much to charge 20% in like 3 hours? I was thinking maybe the charger was faulty. I've ordered a new quick charger from Amazon.
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That is the way it's supposed to work. It will only quick charge part of the way. I've never actually timed mine so I don't know if it takes that long for the final part or not.
Sent using XDA-Developers Mobile App
I have the Samsung official wireless charger that I got with my S7 Edge. Was using it on the S8 fine for a couple days when all of a sudden it won't charge to 100%. Day one it stopped at 84% and this morning it wouldn't go past 76%. The phone is pretty hot when I pick it up and the LED is lit yellow the whole time indicating it's being charged. Did a search on here and it seems like some people are having some problems with wireless charging but not exactly the same as me. Anyone else have this issue?
are you using the original samsung charger plug that came with the phone?
lawrence750 said:
are you using the original samsung charger plug that came with the phone?
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No, it's the original micro USB fast charge plug and wire that came with the S7 wireless charger.
This one
http://www.samsung.com/us/mobile/mo...charging-stand-black-sapphire-ep-ng930tbugus/
Im using a QI dock myself. Works fine here. 100%
Now I do remember some of the Samsung ones from the S7 were able to support the "Quick Charging" function. Which was designed to get it super fast to "x" % then switch to normal charging. So its possible your issue is something related to this.
It's weird because it would just stop at a random number. Even taking it off and rebooting then recharging doesn't help.
I remember reading on the Chip Binning thread about some people talking about bad chip bins causing battery problems and you may wish to consider getting that exchanged.
Mysticales said:
I remember reading on the Chip Binning thread about some people talking about bad chip bins causing battery problems and you may wish to consider getting that exchanged.
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Well last night it stopped at 87% so in half sleep rage I took off my case and had the bare phone on the charger. Later on it was at 100%. I also have my work keycard in the back of the case which I'm not sure if that makes a difference because I had it in the case of my V10 and S7 Edge and they were able to charge to 100% with the card and case between the phone no problem. The case is just a regular thin case from eBay. Also pretty strange that it would stop at a random number. Gonna do some more testing tonight.
I use a thin gell tpu case on mine, I have a Mikobox QI dock as well.
Now stuff behind the case, that "could" maybe mess with wireless charging. Never tried with stuff inside my case.
I have had this problem too. Wireless charging stopping at a certain percentage.
Worst this morning as I woke up to 8 hours on charge and it was only at 56% still saying it was wireless charging!
Thinking about trying the official Galaxy S8 wireless charger
I'm using the samsung fast wireless charger that i bought from when i had my s6 edge+
I'm using a tpu case on the phone, works perfectly fine
fast charge doesn't work without the genuine samsung charger plug however
Had my regular rubber thin case on with the card inside last night and it charged to 100%. Really don't know what's going on here anymore. ¯\_(ツ)_/¯
Try an old lower amp wall wart with the non Samsung wireless charging platform. You will not have fast charge, but it will go to 100 percent.
Same issue here. It used to work absolutely fine and got to 100% every evening. Now it stops around the same amount every night. 80% ish
I have only noticed this since the last OTA update and its a nightmare. The phone is super hot and showing as charging wirelessly but it isnt. One thing I did try was to let the phone cool down and turned off "fast" charging wireless. Only when the phone had cooled down did it start to tot up again.
I have also had the odd warning saying that it wont charge any further until the battery cools down, which makes me think this is a "safety feature" that was implemented with the latest OTA rather than a fault, but not all of the time. It seems the message will pop up and then go away quite quickly (probably as to read the message I am knocking the phone off the "sweet spot" that charges it, so it doesn't feel the need to show me the message anymore)
Try letting the phone cool and then put it back on and see if the numbers rise everyone and maybe we can workout together what the problem is. That's my thoughts so far s that the phone is charging fine, heats up too much, stops charging, cools down, starts charging again, heats up etc etc.
Guess the end result of the story is. The S8 doesnt like to be "Quick Charged" via QI pads with the higher volts.
Mysticales said:
Guess the end result of the story is. The S8 doesnt like to be "Quick Charged" via QI pads with the higher volts.
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but it isn't, because a lot of people have fast wireless charging working just fine?
Update on my last post. I have fast charging off and last night I popped it on the charger when going to bed. Woke up about 4am to use the little bits room and there it was stuck on 81% as usual and very warm. Took it off the charger and went back to sleep. Woke up again about 7:30 and the phone had cooled down so put it back on the charger. By 9:45 the phone was at 100%. Looks to me like it is a heating up issue on mine anyway.
I get the problem too, the wireless charge of the original s8 package and use the skin case, when the first charge only up to 84%, after being released and cooled for a while then in charge again can finally be 100%, the possibility of problems in excess heat due to wearing a skin case or indeed a problem from Wireless charger, I do not know yet
Got the same problem here!
until now (about 2 months) im using allmost only Wireless charging (original samsung charger and cable)
untill today the Phone stop at 80% and its says that it still charging.. i took the phone of from the charger for about 30 second and put it back on charge and it charging ok...
Same problem. S8+ Exynos.
I'm using the wireless charger from the starter kit. Wired charging is fine and takes about 1.5+ hours from 5% to 100%. With wireless charging, the estimate is usually 2.5 hours but it stops at 80+% after about that time. Charging continues if I remove the phone and place it back on the charging dock after a few seconds. Having a case doesn't seem to matter.
Just now, it finished charging wirelessly with the phone off. It went to 100% but took 3 hours. I did check after 2.5 hours and it was at 83%. I didn't remove the phone from the dock.
ok so i've had this phone since 20/04/17
it's been perfect charging, until this morning
was quite warm, and stuck at 83% - had been at that level for a couple of hours....
weird
i had fast wireless charging disabled in settings>advanced>accessories - yet when i put the phone back onto the charger it said 'fast wireless charging'
i enabled it, put it back on charger. fast wireless charging again..
disabled it again, put it back on charger.. still said fast wireless charging !!!
so i enabled it again, put it back on the charger, went back to sleep for an hour and then it was at 100%
will keep an eye on how it goes the next few days
---------- Post added at 10:56 AM ---------- Previous post was at 10:54 AM ----------
strongylad28 said:
Update on my last post. I have fast charging off and last night I popped it on the charger when going to bed. Woke up about 4am to use the little bits room and there it was stuck on 81% as usual and very warm. Took it off the charger and went back to sleep. Woke up again about 7:30 and the phone had cooled down so put it back on the charger. By 9:45 the phone was at 100%. Looks to me like it is a heating up issue on mine anyway.
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did you disable fast wirelss charging in your settings menu?
my theory being that if that were disabled, but still somehow fast wireless charging, maybe the fan wasn't on but it was still fast charging = excess heat?