When I got my Epic the battery was at 50% like expected. I immediately plugged it in when I got home and it seemed like it was charging because the charging light was on and the battery indicator was showing charge.
About 1 hour later I had to leave for class and I unplugged my epic. It stated it was 15% battery left and gave me the sad low battery notification.
I plugged my epic into the wall at school and let it charge a good 2 hours. Throughout the charge the battery would NOT GO ABOVE 15%. I finally unplugged it a few minutes ago, and STILL the battery is at 15%.
Is there any way to reset the battery stats or is this a faulty unit?? I called my radioshack nd they stated they can do a phone swap for me BUT THEY DON'T KNOW WHEN THEY WILL GET MORE EPICS IN. WTF. I obviously can't use a phone that won't charge..... I saw a similar problem on androidcentral forums, where someones epic wouldn't charge over 80%.
My radioshack lady said to take out the battery and reset the phone. I've done this 3 or 4 times and still the battery registers 15%.
Sent from my SPH-D700 using XDA App
I'm having the exact same problem except my phone always thinks the battery is at 0%. Even when plugged in to charge, the phone will still occasionally die. It's very likely that I'm just making some silly mistake though, as the Epic is my first Android phone.
I had on USB debugging but I don't think that should affect charging through usb. I don know what's wrong with the charging port or the battery. But its definately going DOWN. Now its blinking at 0% with no way to charge it.
I'm wondering if I let the battery die and try to charge it to see if it will fix the battery.....
Sent from my SPH-D700 using XDA App
Same issues until i plugged it into a wallcharger.. now im good
meaning a non usb charger
I have tried the usb wall charger that came with the phone, and also a generic microusb charger. Both light up the notification charging light, and then the battery shows the charging..... still won't go above 15%.
Argh!
Sent from my SPH-D700 using XDA App
easy fix guys....
be sure to use the original charger and usb cable.
plug in the charger to the wall, then plug the usb into the charger, then plug the phone into the usb....
follow these steps exactly and it should start charging......
(in the future, dont let your phone completely die)
PS: this issue affects ALL epics when they die completely so dont bother taking your phone into sprint. they will not replace it because the replacement would do the same. (2.2 should fix this..... its only a couple weeks away)
hope that helps!! ENJOY YOUR EPIC!!!
jbarajasp said:
easy fix guys....
be sure to use the original charger and usb cable.
plug in the charger to the wall, then plug the usb into the charger, then plug the phone into the usb....
follow these steps exactly and it should start charging......
(in the future, dont let your phone completely die)
PS: this issue affects ALL epics when they die completely so dont bother taking your phone into sprint. they will not replace it because the replacement would do the same. (2.2 should fix this..... its only a couple weeks away)
hope that helps!! ENJOY YOUR EPIC!!!
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I have tried this, charger into wall, then cable into charger, then usb into phone.
Still phone will not charge.
If I unplugg the charger, it says the battery is empty.
Sent from my SPH-D700 using XDA App
aww man that sucks, maybe the battery is defective? u should try going to the sprint corporate store that does repairs. they should be able to test the battery and if its defective give u a new one.Its still under warranty, and if u have TEP it definitely is covered.
My Epic was experiencing the same issue. When I first got it today, it was gradually charging fine via my new Thinkpad's USB port. But then for some reason, "Battery Indicator" showed the charge going down, even though the red LED and the battery icon indicated that the phone was being charged. So did my lock-pattern screen. I called my local store for a replacement.
The phone wouldn't charge while I had the rubberized phone cover on, bought from the Sprint store. Also, the phone felt very warm, so I took the cover off, opened the battery cover to see how hot the battery was. It didn't feel too hot to the touch. I removed the battery, put it back in, powered the phone back on, and saw a huge green battery charge icon, but alternating with an icon with what I think was a yellow warning sign, and a thermometer on it. So I left the Sprint rubberized phone cover off, and recycled the power on the phone.
After the phone fully loaded up, I tried USB-charging the phone. Now, it's gradually charging up (was down to 14%, now back up to 19%). The phone feels cooler, too.
I'm leaving the replacement option on the table in case my phone turns for the worst. I rely on the phone for work and business so can't be without a phone. Maybe I should reconsider getting a land-line or VOIP service again. But maybe, this being a brand-new phone, the battery needs to be cycled a few times before it stops acting unusually. I'll try the wall charger before I head to bed tonight, and see what happens tomorrow.
Here is my findings after putzing with it all day. I was using two chargers. Both griffin's. One was cigarette plug to usb with an output capacity of 1 amp. I also have a wall one that has a usb port and is meant for an ipad. They need lots of current to charge them and this one is capable of 3 amps.
Using the evo, both could charge it and run the phone at the same time. The battery percentage would always increase. With both of these chargers on the epic, even though the charge light would be red, if I was using the phone, it was not charging and it was pulling off the battery to run the phone.
This should not act like this. I have read that these screens are supposed to be more power efficient, but I don't notice that. I do not know if the power regulator in the phone is wimpy or not but I noticed that when I played something loud through the speaker, the screen backlighting would dim when the sounds peaked. Come on! An amp and a half battery in this phone should be able to handle that.
Here are some more observations. About three hours before I was to go home, I would either put the phone on the griffin wall charger when I was inside or I would put it on the griffin 12v adapter when I was in the car. Finally around 45 minutes before quitting time, the charging led went blue. I was mostly charging the last hour with the phone off. I turned it on but kept it plugged in. By the time the home screen came up and everything settled down, the battery would be at 95%. I was like wtf. I left it on until it charged up and the light went blue. The battery was at 96% at full charge.
I kept hitting it with the charger. Unplug it for a few seconds then plug it back in. I repeated this many times. I would also charge until blue then turn off and let charge until blue. I would follow that cycle for awhile.
Lastly, I left it turned on and charging but would unplug it for a few seconds then plug back in. The maximum % would inch higher and higher. I got it up to 98%. Then I noticed that when the screen came on to tell me it was fully charged, it was at 100 for maybe a second or two then it would drop to 98. I suspect the screen was causing the drop. All the time I have been typing this, I have gone from 98 to 90 while on wifi, screen minimum brightness and using hardware keyboard.
This was my battery and charging findings for today. Add this to the theories out there flying around.
I find that completely unacceptable if the phone can't charge if being in use....
I plugged it in the way mentioned earlier for about 30 minutes while I was waiting on a friend. The charge went up to 15% but 15% isn't gonna last me longer than a hour of use which isn't usable.
It stil won't go above 15%.... I'm gonna leave it alone for a hour and see if it will charge, but a phone that can't charge isn't of use to me.
And judging from what everyone says its not even a hardware error, if there are many people with the problem.....
Sent from my SPH-D700 using XDA App
is this a defect, or is this only isolated to some phones?
herbthehammer said:
Using the evo, both could charge it and run the phone at the same time. The battery percentage would always increase. With both of these chargers on the epic, even though the charge light would be red, if I was using the phone, it was not charging and it was pulling off the battery to run the phone.
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Ive been testing finding battery charge of 2% every 10 min while connected to desktop charger Telanav enabled so somethings definitely wrong with your device.
I would take back asap swap for new
So I just got home and plugged my Epic in yet again. After about 30 minutes of charging my battery is at 20%.
Still way slow but the battery has gone above the 15% sliver of battery.....
I'm thinking its because the battery has to be conditioned... I'm gonna charge it for a day to see if the battery performance changes...
Sent from my SPH-D700 using XDA App
I'm gonna try turning off the phone while it's charging at night and see what happens. Or I could try the htc evo battery conditioning suggestion.
Full 8 hour charge on. Disconnect charger and turn off phone. Charge off for an hour. Turn on and wait a couple minutes then turn off and charge for a hour. I think maybe charging the crap out of it might condition the battery some.
Maybe kinda like filling your gas tank up until the lever pops. Then slowly keep filling until it pops again. Then push the rear of the car up and down and side to side to try and get the tank to burp out any air pockets. Then slowly top it off until it barely overflows the filler pipe. I know, stupid mental picture!
The only questionable thing I have is, after a "full charge" should I run the phone until it shuts off then give it another FULL charge? Some say yes, some say no. Each have their theories.
I noticed that the "Where" application was sucking down a tremendous amount of juice. There are multiple similar complaints for it in the Market. Uninstalled it, and now the phone is charging gradually and steadily.
@ 9:57PM, battery life = 36%. Now @ 10:25PM, battery life = 48%. I'm cautiously optimistic.
With Where installed, "Battery Indicator" displayed a voltage of <3V. After removing it, voltage is now a hair < 4V (3.945V is the latest refreshed value).
I will be following herb's suggestions for conditioning by maxing the battery out tonight. I think I'll run the phone down to 0% tomorrow, once it's fully charged to the hilt.
Even so, I still intend to exchanging this unit out because I'm also experiencing issues with the Back soft-button.
Considering encasing it in that Sprint rubberized casing tomorrow to see if it affects the battery life.
My Epic has no problems except for the battery being slow to charge, but i charged it to 80ish in about 2 hours.
If anything, I will try to switch it for a new battery.
I just thought of something that may be nothing. Did anyone, like myself, update google maps to 4.4.0? I am going to try something and see if it helps.
In battery use details, in the about phone under menu, what is your highest battery consumption? My display is pegged all the way and it is at 70%. The next closest is cell standy 14. Then browser is 9, system is 4, idle is 2 and os is 2. I'm going to remove the maps update. I read somewhere that some people suspected the update to eat battery.
I haven't updated the maps app. The screen and standby are the highest ive seen on power usage.
My radioshack wont have any more Epics in until Friday or later.... I'm gonna try to power cycle the battery (if I can leave it off for that long. )
I forgot to charge my phone last night. Its completely dead this morning. I plugged the phoned in, and now I"m getting soft keys light up, the battery charging icon shows up for about 3 sec, process starts over, and over. Any ideas. Its been charging for the last 30min.
Dude, I think your phone is a brick !!!
Just messin' with ya. Plug it into the wall charger and leave it be for a while. Don't try to turn it on, just let it charge. The battery is completely dead. AS another helpful measure, pull the battery and put it back in there.. then let it charge for a while
daddymikey1975 said:
Dude, I think your phone is a brick !!!
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Lol! He probably **** his pants.
leatherneck6017 said:
Lol! He probably **** his pants.
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Hopefully he kept reading .. heh..
Yea you're right it, just needed a good charge. I was trying to charge it for most of the day though. Thanks for the info.
im curious if anyone had their new transformer arrive with no charge in the battery. Since the first one that came to me had 50% charge i was just curious. The replacement that came the box looked beat up, but it was still sealed but when i tried to power it up out of the box nothing had to plug it in. Sorry for the incoherent sentences, but xD just woke up.
mystax said:
im curious if anyone had their new transformer arrive with no charge in the battery. Since the first one that came to me had 50% charge i was just curious. The replacement that came the box looked beat up, but it was still sealed but when i tried to power it up out of the box nothing had to plug it in. Sorry for the incoherent sentences, but xD just woke up.
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Mines came with totally depleted battery. BTW box was sealed
mystax said:
im curious if anyone had their new transformer arrive with no charge in the battery. Since the first one that came to me had 50% charge i was just curious. The replacement that came the box looked beat up, but it was still sealed but when i tried to power it up out of the box nothing had to plug it in. Sorry for the incoherent sentences, but xD just woke up.
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Yes, mine too, it was a surprise, but other users comments that comes with 30% of battery use, but not in my case...
mystax said:
im curious if anyone had their new transformer arrive with no charge in the battery. Since the first one that came to me had 50% charge i was just curious. The replacement that came the box looked beat up, but it was still sealed but when i tried to power it up out of the box nothing had to plug it in. Sorry for the incoherent sentences, but xD just woke up.
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Battery was completely empty. Box was sealed and tablet is good. Have not seen something hardware-wise that troubles me and have not had a lockup.
Mine was empty too. Hopefully it has no big impact on its lifespan.
Mine came with only 3% charge, and the keyboard with 5%.
I'm still testing because I have the feeling that the battery dies very fast
Today it was docked and close and apparently the screen did shut down, depleting the whole battery
+1 with an empty battery. I have put the tablet + dock on charge, hoping I won't have issues with both batteries.
Mine came with about 5%. Im curious how the person who replied before me knew that his keyboard came with 5%. Is there a way to tell that im not aware of?
Sent from my Transformer TF101 using XDA Premium App
Umm... Aren't you supposed to charge it for 8 hours before you use it for the first time
My battery was 0% when I got it. I had to let it charge for a while before turning the system on. I let it sit on the charger overnight before unplugging it.
You're supposed to charge it for 8 hours before you turn it on.
It's on the cover of the manual! Available here:
http://www.mediafire.com/?9mmrxnpmdxyjsd7
I just got mine today. 30%.
I've been running Revolver 4 beta for a few weeks, and experiencing the random reboot/sleep of death that ICS seems to bring. It's obnoxious, but I can live with it.
Today, though, I got home from work, and the thing will not boot at all. I mean, nothing. No Asus logo, no recovery, no screen on at all.
I have a replacement plan from Best Buy, so I'm probably just going to get it replaced tomorrow, but I'm curious if I'm the only one to have this issue.
Also, I imagine that short of replacing it, I'm boned, right?
Edit: I'm a complete moron. My charger is plugged in behind the couch, and apparently came unplugged sometime over the past few days. I apologize. Please laugh at me, and delete this thread, if possible.
Sent from my SPH-D710 using XDA
Try connecting to the usb port on PC and let it sit 8-10 hrs off. It may have woken up and run down the battery. If the bat is too low the standard charger will not charge it. Getting the bat level up a little may let it charge again.
I tried to search, but the search functionality is down so sorry if this has been raised before.
My Nexus 4 has started screwing up battery wise. It drains faster than usual to about 50% (even when just 'idle'), and if I then pick it up and use if for a bit it suddenly turns itself off. When I try and turn it on, it dies on the boot animation- plug in the charger, and it comes back on and says it has 1-2% battery, supposedly having lost half the charge instantly.
I have tried going back to full stock (no custom anything!), (4.3) and the problem is still there. Is it a case of a shot battery or something else?
Thanks for any thoughts.
thunderstorm654 said:
I tried to search, but the search functionality is down so sorry if this has been raised before.
My Nexus 4 has started screwing up battery wise. It drains faster than usual to about 50% (even when just 'idle'), and if I then pick it up and use if for a bit it suddenly turns itself off. When I try and turn it on, it dies on the boot animation- plug in the charger, and it comes back on and says it has 1-2% battery, supposedly having lost half the charge instantly.
I have tried going back to full stock (no custom anything!), (4.3) and the problem is still there. Is it a case of a shot battery or something else?
Thanks for any thoughts.
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Your battery is broken. I was about to say that you should calibrate it, but it won't do a thing, because battery drain is REAL, I mean, it shuts down itself...
luiseteyo said:
Your battery is broken. I was about to say that you should calibrate it, but it won't do a thing, because battery drain is REAL, I mean, it shuts down itself...
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Bah, I thought so, luckily I have a spare from a different broken N4 so just need to unscrew the phone and replace. Thanks.
thunderstorm654 said:
Bah, I thought so, luckily I have a spare from a different broken N4 so just need to unscrew the phone and replace. Thanks.
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You are very lucky!! Then it is an easy work! Good luck!
Just in case... https://www.youtube.com/watch?v=8oJi3kIy8gU