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Hi all
I am wondering about the purchase of a Trinity. Someone, on an italian forum, has posted the problem of incoming calls lost (the caller receives a busy line signal or the phone results unreachable) while the phone has a data connection active (apparently only an HSDPA one). Has any one observed a similar problem ?
Thank you everyone.
hawk971 said:
Hi all
I am wondering about the purchase of a Trinity. Someone, on an italian forum, has posted the problem of incoming calls lost (the caller receives a busy line signal or the phone results unreachable) while the phone has a data connection active (apparently only an HSDPA one). Has any one observed a similar problem ?
Thank you everyone.
Click to expand...
Click to collapse
This is standard behaviour when transferring data over 2G GPRS. It should not happen on 3G. I have received phone calls while using 3G data and the phone rang as normal.... I can't report about HSDPA (is there a simple way to check if HSDPA is actually used?)
anonimo said:
This is standard behaviour when transferring data over 2G GPRS...
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Click to collapse
No, it's not, voice calls always have higher priority even in 2G networks.
Can someone else confirm this issue with Trinity?
banesi said:
No, it's not, voice calls always have higher priority even in 2G networks.
Can someone else confirm this issue with Trinity?
Click to expand...
Click to collapse
Well.... it's the third time in a few days in this forum that I post something and I am told that I am wrong. The previous two times in the end I happened to be right, so according to statistics I should indeed be wrong this time!
However I think I might be right this time too! The standard behaviour with GPRS sessions is that they are interrupted when they are idle and an incoming call is received; if data is being transferred then the phone will be busy.
Obviously for outgoing calls the phone will stop the data session when you want to make a call.
(All this for GPRS on GSM)
PS: You don't believe me try to use a GSM phone as GPRS modem for a PC, start a large file transfer and try to receive a call.
anonimo said:
PS: You don't believe me try to use a GSM phone as GPRS modem for a PC, start a large file transfer and try to receive a call.
Click to expand...
Click to collapse
Well, since I use GPRS internet for more than 3 years actively and have changed a couple of phones already I must say that GPRS system is projected in a way that voice calls are priority in any situation. In this years I have found that sometimes my phone is not reachable when I'm connected to a GPRS but that percentage is rather small, could be some other problems related to a base stations.
In your case I would think of contacting your operator, change phone or just change a carrier, being unreachable during GPRS sessions is something that I will characterized as bug, at least. NHF
banesi said:
In your case I would think of contacting your operator, change phone or just change a carrier, being unreachable during GPRS sessions is something that I will characterized as bug, at least. NHF
Click to expand...
Click to collapse
You are right. It was a very common bug in the early Class B GPRS phones and I thought it was supposed to be like that, but indeed even a class B device should suspend the data session and ring when a call is received.
However I am reading in other forums that this is now happening again with HSDPA.... the joy of early adoption
anonimo said:
You are right. It was a very common bug in the early Class B GPRS phones and I thought it was supposed to be like that, but indeed even a class B device should suspend the data session and ring when a call is received.
However I am reading in other forums that this is now happening again with HSDPA.... the joy of early adoption
Click to expand...
Click to collapse
I had some strange behavior like a busy signal when I had my phone set to 3G only, but I think it was because of marginal reception. I changed the frequencies to automatic and haven't had any problems since.
hawk971 said:
Hi all
I am wondering about the purchase of a Trinity. Someone, on an italian forum, has posted the problem of incoming calls lost (the caller receives a busy line signal or the phone results unreachable) while the phone has a data connection active (apparently only an HSDPA one). Has any one observed a similar problem ?
Thank you everyone.
Click to expand...
Click to collapse
Hello hawk971,
I have the exact same experience while being persistently connected on the Swedish HSDPA network (Hi3G) I cannot receive or even make calls, most of the time. It's like i can sometimes manage to "slip through" with a call, and even an incoming call can get through if i'm lucky. I have figured out that if i end the data connection and make the call, i can re-login with the connection and keep babbling on the phone.
The problem started to appear right after we moved to a different area where HSDPA is deployed, at first the problem was very sproadic, but now the network is growing, so does the blocked calls.
Luckily i get an sms from the 3 network saying that someone has tried to call without leaving a message, otherwise i'd be clueless.
I have considered contacting 3 operator to discuss this, but i reckon i might loose the HSDPA access then because i have only 3G subscription but somehow my phone (which is purchased without operator lock and not from 3) snaps right onto the HSDPA access nevertheless. I have a consistent 1Mbits/s DOWNLINK and 350kbits/s UPLINK connection while running TPTEST on the laptop and using the P3600 with internet sharing and USB-cable.
I so would like to be able to stay on the HSDPA but right now i am considering to drop the high-speed since the phone part is basically rendered useless. I am also using GpsGate in the car, so my internet is always on, transmitting position, i guess that makes the problem worse. I might have to drop that...
I had a friend told me he had the same problem with TyTn and Hi3G here in Gothenburg. That makes me think that there's no particular problem with my phone. Rather it's a network problem that they yet have to solve.
Anyway, that's a long post!
P.S. Does anyone know how i can disable/enable HSDPA on the P3600 easily?
Cheerio
just remove link to "enableHSDPA.exe" in \windows\startup folder and soft reset you phone.
I can't find this file (enableHSDPA.exe) anywhere in my P3600....
Bump!
SecureGSM can you please elaborate a bit on this .exe file. I have a standard HTC P3600 and I don't see this file anywhere in the file system.
i'd like to know how i enable HSDPA on my HTC P3600. has anyone had success doing so?
try the fit4cat regedit program
MontAlbert said:
try the fit4cat regedit program
Click to expand...
Click to collapse
I recently installed the fit4can or HTweakC as it is now called from here
http://wiki.xda-developers.com/index.php?pagename=Hermes_Registry. It allows you to turn off HSDPA and do other tweaks to your Trinity. No harm is done since you can turn the HSDPA back on again anytime. Since I upgraded to the new 1.38 Radio, I was picking up HSDPA all the time at home, and every time my phone was auto checking email I'd miss calls. This HSDPA "feature" needs a little work.
Hi
Ive had my Advantage for two days now, and i have missed 16 calls, even though the phone is on and has full signal, after playing around this afternoon it appears to be if there is a data connection active (GPRS) ie active sync live search maps, remote desktop calls get rejected.
Ive had an JasJar for the past year and never seemed to get the issue with that, and im using the same SIM / Network / Number i was before.
Does anyone have any ideas how to get the phone to pause the data connection so the phone can ring?
Does anyone else have the same issue?
Regards
Ben
myrapid said:
Hi
Ive had my Advantage for two days now, and i have missed 16 calls, even though the phone is on and has full signal, after playing around this afternoon it appears to be if there is a data connection active (GPRS) ie active sync live search maps, remote desktop calls get rejected.
Ive had an JasJar for the past year and never seemed to get the issue with that, and im using the same SIM / Network / Number i was before.
Does anyone have any ideas how to get the phone to pause the data connection so the phone can ring?
Does anyone else have the same issue?
Regards
Ben
Click to expand...
Click to collapse
you don't happens to be using Vodafone do you? If so i know exactly what is going on.....
Nope
No, i am on tmobile UK, what i don't get is that i works fine if i swap the sim back to my JasJar.
Ben
I miss calls all the time, about 70% of my calls fail for some reason or another.
T-Mobile Suck. I never had this much trouble with O2.
I have done experiments where somebody stood next to me calls me, and gets "the number you are calling is not available" while my phone, next to them is turned on with full battery and signal...
Even outgoing calls fail randomly, just says "calling" for ages then stops for no reason.
Ive had not trouble with tmobile since i have been with them (over 18 months) until i got the advantage, ive cloned every single setting i can from my jasjar and still no look, its a shame as looks like im going to have to disable push email!
myrapid said:
Ive had not trouble with tmobile since i have been with them (over 18 months) until i got the advantage, ive cloned every single setting i can from my jasjar and still no look, its a shame as looks like im going to have to disable push email!
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Click to collapse
that is strange, mine one now works perfectly, so when you miss your call, are you on 3.5G( HSDPA ) network or are you on GPRS?
wu5262 said:
that is strange, mine one now works perfectly, so when you miss your call, are you on 3.5G( HSDPA ) network or are you on GPRS?
Click to expand...
Click to collapse
Standard GPRS, it only happens when there is a contasnt data flow if it is just connected and the connection is not being used it calls in fine.
EG if i use remote desktop / terminal services over GPRS then call the advtange at the same time it goes to answer phone, although it does take around 10 seconds before it does though but doesn't ring, like it is looking for a signal/trying to connect.
myrapid said:
Standard GPRS, it only happens when there is a contasnt data flow if it is just connected and the connection is not being used it calls in fine.
EG if i use remote desktop / terminal services over GPRS then call the advtange at the same time it goes to answer phone, although it does take around 10 seconds before it does though but doesn't ring, like it is looking for a signal/trying to connect.
Click to expand...
Click to collapse
may i ask is there any reason why you are not using 3G? GPRS tend to have this problem, but 3G won't.
wu5262 said:
may i ask is there any reason why you are not using 3G? GPRS tend to have this problem, but 3G won't.
Click to expand...
Click to collapse
Coverage, my house and my office don't have 3G coverage, else i would be.
i was on o2 b4 n hardly ever had 3g signal n when i did my video calling never worked....since moving 2 t-mobile ive had no problem....my data connection is mon 9 till 6 b it 3.5g, 3g or gprs n i use cortado.com push email service for instant emails.....i still receive calls when connected
using the flext 50 with web n walk
I'm in the US using T-Mobile and GPRS and don't have this problem. I'll try to make it "break" and see if I experience the problem but just never noticed it.
If using GPRS and a call comes at the exact time you are receiving data, your call will go to voice mail or unanswered. Its the way the radio is designed...SOme carriers have been successful at ending the data stream and raising the priority of the voice. But GPRS modem in most phones only allows data or voice not both...but,
If using 3g/utms it should ring on the phone. And allow data and voice at the same time.
Maybe you universal is grabbing the 3g signal and for some reason the 7500 is using gprs.
Wu has also reported this problem with Vodaphone and Hsdpa...
eagle 1 said:
If using GPRS and a call comes at the exact time you are receiving data, your call will go to voice mail or unanswered. Its the way the radio is designed...SOme carriers have been successful at ending the data stream and raising the priority of the voice. But GPRS modem in most phones only allows data or voice not both...but,
If using 3g/utms it should ring on the phone. And allow data and voice at the same time.
Maybe you universal is grabbing the 3g signal and for some reason the 7500 is using gprs.
Wu has also reported this problem with Vodaphone and Hsdpa...
Click to expand...
Click to collapse
that is very correct, i have just change to T-Mobile yesterday, now my HSDPA works perfectly with voice, when voices comes in, it will switch the network to 3G and allow voices to comes in, data is still connected, just lower the bandwidth. Too bad that this doesn't work on Vodafone
Has anyone found a solution for this?
Regards,
Hollinshead
hollinshead said:
Has anyone found a solution for this?
Regards,
Hollinshead
Click to expand...
Click to collapse
there is no solution, the only thing you can do is swap your operator, or just don't use 3g at all....
Seems to me that unit is not charging fully and properly via USB cable when connected to the computer. What gives?
MS Voice command does not announce incoming calls - not trough speaker not trough BT headset.
Any ideas?
TIA
I also so have another problem with this phone. I am unable to make outgoing calls most of the times. i have great signal and still it will take me 5-6 tries before i can even make the call.
is any one else having this problem.
Thank you
fatouraee said:
I also so have another problem with this phone. I am unable to make outgoing calls most of the times. i have great signal and still it will take me 5-6 tries before i can even make the call.
is any one else having this problem.
Thank you
Click to expand...
Click to collapse
Is the band on your phone setup on Auto?
ID64 said:
Seems to me that unit is not charging fully and properly via USB cable when connected to the computer. What gives?
MS Voice command does not announce incoming calls - not trough speaker not trough BT headset.
Any ideas?
TIA
Click to expand...
Click to collapse
I think both topics have been discussed in this forum somewhere. I can`t do a search right now or I`d try to find the links and post them here for you.
ID64 said:
Seems to me that unit is not charging fully and properly via USB cable when connected to the computer. What gives?
Click to expand...
Click to collapse
Typical behaviour when charging using a computer. Use the wall charger.
I don't know why this is, but it seems that USB does not apply the same "flow" (do not know the correct word in english) as the wall charger do...
I was copying ca. 5 GB using ActiveSync to the MicroDrive and this operation actually drained battery even though the unit was charging from USB...
ltxda said:
Is the band on your phone setup on Auto?
Click to expand...
Click to collapse
yes i have it on auto. i tried gsm only 850-1900 and still the same
how do you use yours.
fatouraee said:
yes i have it on auto. i tried gsm only 850-1900 and still the same
how do you use yours.
Click to expand...
Click to collapse
I'm on T-Mobile in the US. I had a problem when my phone first arrived. Since I reconfigured the phone settings I haven't had any problems and even better reception.
My settings are as follow:
Select your network type: Auto
Select your GSM/UMTS band: GSM(1900+850)+UMTS(1900+850)
If you set it up like this on the T-Mobile network and still have problems call T-Mobile. Let them know you have an Ameo, will give them a clear understanding of the phone type you have for support, and have them transfer you to the data/pda department. See if they can help you isolate the problem. Could be a network issue or phone, no telling. I have an HTC Advantage and have better phone performance than with any other phone I've ever had on the T-Mobile network.
ltxda said:
I'm on T-Mobile in the US. I had a problem when my phone first arrived. Since I reconfigured the phone settings I haven't had any problems and even better reception.
My settings are as follow:
Select your network type: Auto
Select your GSM/UMTS band: GSM(1900+850)+UMTS(1900+850)
If you set it up like this on the T-Mobile network and still have problems call T-Mobile. Let them know you have an Ameo, will give them a clear understanding of the phone type you have for support, and have them transfer you to the data/pda department. See if they can help you isolate the problem. Could be a network issue or phone, no telling. I have an HTC Advantage and have better phone performance than with any other phone I've ever had on the T-Mobile network.
Click to expand...
Click to collapse
i will try it. the funny thing is that in only one place this happens. after testing it i realized when i'm at my office i get great reception but it takes many tries for the call to go. but i dont have this problem anywhere else. i will try it and will see what happens. i dont think it is hardware issue. data works fine. today has been fine so far. thanks for the info.
Regarding the MS Voice problem, have you adjusted the settings, as by default it will *not* announce incoming calls, you need to go to Start/Settings/Voice Command and enable it in the phone options.
Also with Notify the default setting is bluetooth headset only, change it to the middle one of the three.
This is in VC 1.6 which I'm assuming you're using.
Regards
jmdrizen said:
Regarding the MS Voice problem, have you adjusted the settings, as by default it will *not* announce incoming calls, you need to go to Start/Settings/Voice Command and enable it in the phone options.
Also with Notify the default setting is bluetooth headset only, change it to the middle one of the three.
This is in VC 1.6 which I'm assuming you're using.
Regards
Click to expand...
Click to collapse
Thanks. I did it, it works but weird way. It announcing calls in the headset and speaker at the same time!
I activate unlimited GPRS package 5 days ago problem is I connect with GPRS Download files or browsing I can not receive calls I call to help line I send a Mail to mobile operator but all says using GPRS here on all the setting is ok.
any one using I-mate jamjam GPRS and facing this problem or not please help me I call to my mobile operator he says set these options on you phone
Go to Setting and set the priority of data option to call i can not found this setting on i-mate jasjam please help me.
please help me
bhooralshah786 said:
I activate unlimited GPRS package 5 days ago problem is I connect with GPRS Download files or browsing I can not receive calls I call to help line I send a Mail to mobile operator but all says using GPRS here on all the setting is ok.
Click to expand...
Click to collapse
This is normal. GPRS and voice calls use the same radio, so when the data connection is active, voice calls won't work. Former co-worker had this (we tested it) with a wizard. He started the data connection, I tried calling his number, and my call went immediately to the voice mail system. There are two ways to change this behavior:
1. Use 3G
2. Use a phone with dual radios
bhooralshah786 said:
any one using I-mate jamjam GPRS and facing this problem or not please help me I call to my mobile operator he says set these options on you phone
Go to Setting and set the priority of data option to call i can not found this setting on i-mate jasjam please help me.
Click to expand...
Click to collapse
I've never heard of a setting like that. It may be something that your carrier has on it's own version of the ROM, or something that is available on other phones.
I know my wife's hermes will drop the data connection when a voice calls comes in (happened a few days ago with an official HTC ROM), but I've never seen a setting that is changeable.
Try turning on Call Waiting, that sometimes works, depending on carrier.
i get the same problem.its not your phone because it happens to me when am using my n95 on edge.so i just bought a cheap ass phone n diverted all calls to that number when unavailable.at least am not missing any important calls that way..
i get the same problem to when using the tytn too..so i use the same solution
jdc said:
I know my wife's hermes will drop the data connection when a voice calls comes in (happened a few days ago with an official HTC ROM), but I've never seen a setting that is changeable.
Click to expand...
Click to collapse
I use HTC Official ROM my problem will be solved or not please provide HTC hermes Official ROM windows Mobile 6.1 link to download
other mobile operator in the country i use i receive the calls only in one operator this problem create i used this operator
dieKatze88 said:
Try turning on Call Waiting, that sometimes works, depending on carrier.
Click to expand...
Click to collapse
I check but problem is not solved.
"This is normal. GPRS and voice calls use the same radio, so when the data connection is active, voice calls won't work. "
no it's not a phone or general thing it's how modern the central one connects to is
older ones block, newer ones pause gprs while the call is on
newest can multiplex and run both at once and not just for 3g and edge
the fact that you don't get this problem on other operators could be down to two things.
1: the other operators have programmed their networks correctly to give priority to voice rather than data, and so they pause the GPRS and route the call to you.
2: the other networks give you 3G rather than GPRS. this is more likely to allow simultaneous voice and data.
Of course, as rudegar said, it depends on the infrastructure of the operator. I know of many networks in europe where the network is programmed to go straight to voicemail even on 3G/HSDPA. talk about not using the full potential of the technology....
bhooralshah786 said:
I use HTC Official ROM my problem will be solved or not please provide HTC hermes Official ROM windows Mobile 6.1 link to download
Click to expand...
Click to collapse
There isn't a official WM6.1 for the hermes. My wife's phone is running WM6.
Rudegar said:
"This is normal. GPRS and voice calls use the same radio, so when the data connection is active, voice calls won't work. "
no it's not a phone or general thing it's how modern the central one connects to is
older ones block, newer ones pause gprs while the call is on
newest can multiplex and run both at once and not just for 3g and edge
Click to expand...
Click to collapse
Ah, I wasn't aware of this. So if I understand correctly, if the radio (and stack) is modern enough, the data connection will be 'on hold' while the voice is handled, then pick up where it left off, correct? Or is that handled by the carrier, or a combination of the two?
rhedgehog said:
1: the other operators have programmed their networks correctly to give priority to voice rather than data, and so they pause the GPRS and route the call to you
Click to expand...
Click to collapse
I think this options is write in my countary total five operators i received calls on 4 operator but i not used these operators
but problem only in my operator
"Ah, I wasn't aware of this. So if I understand correctly, if the radio (and stack) is modern enough"
no the hardware in your operators central which recieve your call
it's not phone depending at all
Has anyone actually tested out the wifi calling hack by actually going to another country and using it? I am curious because in "airplane mode" the wifi calling app says it will not connect in that mode. I read on the t-mobile site that you should disable data roaming before trying to connect via wifi but that leaves me with a really uneasy feeling. I mean what if it fails? How would you know until you got back to the US and had a ridiculous bill! Your voice antenna remains on? Why does it need that?
copter105 said:
Has anyone actually tested out the wifi calling hack by actually going to another country and using it? I am curious because in "airplane mode" the wifi calling app says it will not connect in that mode. I read on the t-mobile site that you should disable data roaming before trying to connect via wifi but that leaves me with a really uneasy feeling. I mean what if it fails? How would you know until you got back to the US and had a ridiculous bill! Your voice antenna remains on? Why does it need that?
Click to expand...
Click to collapse
WiFi calling isn't free.. It is just for people with poor signal.
It still uses your minutes
Master™ said:
WiFi calling isn't free.. It is just for people with poor signal.
It still uses your minutes
Click to expand...
Click to collapse
I realize that. But let me rephrase: I would like to be able to use my minutes in another country utilizing wifi but avoiding international roaming charges. Has anyone tested this to see if it is possible?
copter105 said:
I realize that. But let me rephrase: I would like to be able to use my minutes in another country utilizing wifi but avoiding international roaming charges. Has anyone tested this to see if it is possible?
Click to expand...
Click to collapse
Ooh... Okay, you could always call & ask T-Mobile..
copter105 said:
Has anyone actually tested out the wifi calling hack by actually going to another country and using it? I am curious because in "airplane mode" the wifi calling app says it will not connect in that mode. I read on the t-mobile site that you should disable data roaming before trying to connect via wifi but that leaves me with a really uneasy feeling. I mean what if it fails? How would you know until you got back to the US and had a ridiculous bill! Your voice antenna remains on? Why does it need that?
Click to expand...
Click to collapse
I've used it in France and Germany and it worked fine. There were no surprise charges on my bill.
quadratic said:
I've used it in France and Germany and it worked fine. There were no surprise charges on my bill.
Click to expand...
Click to collapse
Thanks for your reply! Just out of curiosity, were you able to accept incoming calls ok?
copter105 said:
Thanks for your reply! Just out of curiosity, were you able to accept incoming calls ok?
Click to expand...
Click to collapse
I had incoming calls hard-forwarded directly to voicemail. On T-Mobile, if you're roaming internationally and your phone rings, you'll get charged for one minute even if you let it go to voicemail. I didn't feel like unforwarding every time I got on wifi, so I just left it as is.
I don't see any reason why it wouldn't have worked though. I've done it with my BlackBerry on UMA internationally and incoming worked fine.