Related
I've read reports of several people receiving their Touch HD with dead or stuck pixels.
Perhaps new owners would be kind enough to post the following information :
- Do you have any dead or stuck pixels, if so, how many (please post even if the answer is "none", to get a realistic view.
- How many defective pixels would you regard as "acceptable" for this device before it should be returned for replacement ?
Thanks in advance,
- Steve
I've seen 5 devices, all without dead pixels. And I think the standard is that 3 dead pixels are acceptable.
fasty said:
I've read reports of several people receiving their Touch HD with dead or stuck pixels.
Perhaps new owners would be kind enough to post the following information :
- Do you have any dead or stuck pixels, if so, how many (please post even if the answer is "none", to get a realistic view.
- How many defective pixels would you regard as "acceptable" for this device before it should be returned for replacement ?
Thanks in advance,
- Steve
Click to expand...
Click to collapse
Hi i got my german verison yesterday.
-Stuck Pixels : 2 (Staying white all the time)
-None, as this is a device which depends on its huge screen. But on the other hand, has got a small one compared to something like a 22" display whioch also has mostly none dead pixels or max 1 or two
beside of this: when i switched to camera mode, there was an area of around 2-4 pixels which stayed white all the time. not a dead pixel, more like a problem with the camera sensor (maybe dead sensor spots?? )
Good thing: went to store and will get a new device at monday
Pixels
One stuck pixel, it's blue
I dont bother about one pixsel
-----------------------------------
Sorry for the English
Dhorst said:
One stuck pixel, it's blue
I dont bother about one pixsel
-----------------------------------
Sorry for the English
Click to expand...
Click to collapse
What version have you got? english, german?
if you just bought it, go and try to get a new one!!
As far as I am concerned, one dead pixel is unacceptable.
I only had this problem once (on an iPaq 3970 PDA) and I exchanged it.
I agree. 1 dead pixel is not acceptable for a £500+ phone. Would an online retailer accept it as a fault to return it for another one or is there a rule like with PSPs where a certain amount is possible and natural?
tboy2000 said:
I agree. 1 dead pixel is not acceptable for a £500+ phone. Would an online retailer accept it as a fault to return it for another one or is there a rule like with PSPs where a certain amount is possible and natural?
Click to expand...
Click to collapse
Being an electronics designer, I understand the challenge of producing a flaw-free display of such size. Unfortunately, perhaps for the same reason, I would find even one dead pixel most annoying, especially for such an expensive device.
The good news is that under the UK distance selling regulations, if you buy it over the internet within the UK, you have 7 days to return it for a refund for any reason, providing it is returned exactly as received. It should be borne in mind that some suppliers impose re-stocking charges if sealed software discs have been opened, so read their terms and conditions carefully first !
But how do you return it exactly as received?
You have to break the seals on the box, tear open the various plastic bags containing the battery etc. Deplete the battery ever so slightly etc.
finisterre said:
But how do you return it exactly as received?
You have to break the seals on the box, tear open the various plastic bags containing the battery etc. Deplete the battery ever so slightly etc.
Click to expand...
Click to collapse
See the Office of fair Trading Guide for businesses on distance sellling :
http://www.oft.gov.uk/shared_oft/business_leaflets/general/oft698.pdf, especially section 3.58.
Basically, you need to be allowed to try the goods. Makes sense, eh?
fasty said:
The good news is that under the UK distance selling regulations, if you buy it over the internet within the UK, you have 7 days to return it for a refund for any reason, providing it is returned exactly as received. It should be borne in mind that some suppliers impose re-stocking charges if sealed software discs have been opened, so read their terms and conditions carefully first !
Click to expand...
Click to collapse
Which is the problem with Distance Selling ! I would tolerate one dead pixel - preferably in a corner. I remember my Nokia 7710 didn't come with dead pixels but after about a year there was one - which was acceptable given its age.
The good thing is, the HD doesn't have seals on it until Orange puts them on. XD
So if you're getting it from a website, good news! No tearing to be done, lol!
So can people who already own one confirm that their boxes had no security seals on them please.
tboy2000 said:
So can people who already own one confirm that their boxes had no security seals on them please.
Click to expand...
Click to collapse
Yeah, no seal at all. basicly you could even test the headset and other stuff as they weren't sealed eather. only the cd's were
How to test dead/stucked pixels?
I would do this immediately when I receive device....
thx
gervasius said:
How to test dead/stucked pixels?
I would do this immediately when I receive device....
thx
Click to expand...
Click to collapse
Test them?? You will see them when you start your device.
dead/stuck pixels are pixels, which always stay black, white or another colour.
when i got the device already saw two white pixels when i switched the device on first. (you have to look closely because the pixels are small) but they are desturbing especially when the screen is it what makes this device special
Raziel1 said:
Test them?? You will see them when you start your device.
dead/stuck pixels are pixels, which always stay black, white or another colour.
when i got the device already saw two white pixels when i switched the device on first. (you have to look closely because the pixels are small) but they are desturbing especially when the screen is it what makes this device special
Click to expand...
Click to collapse
ok, thx.. I got lot of touch screen devices but never dead pixels..
hope that history will continue
gervasius said:
ok, thx.. I got lot of touch screen devices but never dead pixels..
hope that history will continue
Click to expand...
Click to collapse
same with me. never had any dead pixels on a phone or pc monitor. that was the first time. why did it have to happen on such agreat product?
any way, i was able to retrive it and will recieve another one on monday
any new device with dead pixels??
Hi Guys,
Today i recieved my Touch HD from www.2call.nl
To add my 2 cents...
- No dead or stuck pixels on the device
- For a device at this price I'd assume that it went to thorough testing.
therefore I would consider 0 dead or stuck pixels as "acceptable".
- The product box didn't have a security seal.
Regards,
Kalkoen
Hello,
i love my LG G2 , however, before 2 days i found that there is a small orange color spot appeared on the screen , i am afraid that the screen need to be changed , have anyone got this issue ? and whats the proper solution for it ? i dont have warranty on the phone and if it costs a lot , then i would keep it as it is
please see the attached images ,you will see the orange color on the mid-right side , so you would know whats the issue .
shadows of yesterday said:
Hello,
i love my LG G2 , however, before 2 days i found that there is a small orange color spot appeared on the screen , i am afraid that the screen need to be changed , have anyone got this issue ? and whats the proper solution for it ? i dont have warranty on the phone and if it costs a lot , then i would keep it as it is
please see the attached images ,you will see the orange color on the mid-right side , so you would know whats the issue .
Click to expand...
Click to collapse
no answer???
I am no pro with screens, So i may be wrong, but it looks like it has been either burnt or had an impact with a sharp object in that area of the screen, return it for a new one, hopefully they will replace it.
Looks like the LCD definitely needs to be changed. It looks like it's burnt or either a reaction to a magnet but I'm not quite sure what can cause that. Costs can vary but directly from LG will cost you parts+labor+shipping. Check if that Orange spot still register when you touch it.
Sent from my JEE TWO
SKyRocKeting727 said:
Looks like the LCD definitely needs to be changed. It looks like it's burnt or either a reaction to a magnet but I'm not quite sure what can cause that. Costs can vary but directly from LG will cost you parts+labor+shipping. Check if that Orange spot still register when you touch it.
Sent from my JEE TWO
Click to expand...
Click to collapse
Its registered , i can touch on the spot and it response is as the rest of the screen , so what do you think?
shadows of yesterday said:
Its registered , i can touch on the spot and it response is as the rest of the screen , so what do you think?
Click to expand...
Click to collapse
Options: Send to LG to get it fixed (probably costs more than $100+ depending), sell it as is and get another phone (won't get as much for it with the spot) or keep it and use it as is since it still registers touch (spot might be a little annoying).
Sent from my JEE TWO
SKyRocKeting727 said:
Options: Send to LG to get it fixed (probably costs more than $100+ depending), sell it as is and get another phone (won't get as much for it with the spot) or keep it and use it as is since it still registers touch (spot might be a little annoying).
Sent from my JEE TWO
Click to expand...
Click to collapse
Thanks a lot , so you think its not a software issue? Even if i ran pixel fixer maybe?
shadows of yesterday said:
Thanks a lot , so you think its not a software issue? Even if i ran pixel fixer maybe?
Click to expand...
Click to collapse
Its deffo not a software issue, also its not dead or stuck pixels. So pixel fixers probably wont do anything
Sent from my LG-D802 using Tapatalk
replace it under warranty.
razorsbk said:
replace it under warranty.
Click to expand...
Click to collapse
i dont have warranty for the phone
shadows of yesterday said:
i dont have warranty for the phone
Click to expand...
Click to collapse
hmmmmm :c you are probably going to have to replace the screen yourself (cheaper) or live with the yellowness
I've got some yellowness appearing along the top right of the screen. Its barely noticeable but its likely to get worse over time.
From what I can tell, it seems to be related to heat/warmth. Its winter here and after a walk outside, the orangish patches pretty much go away. They appear more intense when sitting on my desk next to my laptop (right near the vent).
Same problem
Same thing here... Same location and same color.
shadows of yesterday said:
no answer???
Click to expand...
Click to collapse
I've got the same problem with mine
http://forum.xda-developers.com/showthread.php?t=2704031
Hey there! I have same problem
shadows of yesterday said:
Hello,
i love my LG G2 , however, before 2 days i found that there is a small orange color spot appeared on the screen , i am afraid that the screen need to be changed , have anyone got this issue ? and whats the proper solution for it ? i dont have warranty on the phone and if it costs a lot , then i would keep it as it is
please see the attached images ,you will see the orange color on the mid-right side , so you would know whats the issue .
Click to expand...
Click to collapse
Hey there I have the exact same problem it also works when I touch it.. Its the exact same size same shape and on the same place on my screen but the opposite side it's an LG g4 though it seems to have happened right after I dropped it the first time without the case(first day I took case off too lol.. I'll send you pictures if you want to email me I don't know how to upload pictures here I never had these problems with my g3 but they all seem to be common with all LGs[email protected]
Gang, I have kind of an odd question and don't know where else to ask.
Does anyone here know if the LCD connectors on Galaxy phones are universal? I ask because I have a Note 3 with bad LCD. The owner has pics on it but it also has a 4 digit lock. They don't want to spend $200 on a new screen just want the pics.
Basically I just need a screen connected long enough to unlock the phone and get the pics off. I see this as my only option unless someone here has a cracked screen that still works they would be willing to sell/send to me.
Thank you!
Chris
clivesay said:
Gang, I have kind of an odd question and don't know where else to ask.
Does anyone here know if the LCD connectors on Galaxy phones are universal? I ask because I have a Note 3 with bad LCD. The owner has pics on it but it also has a 4 digit lock. They don't want to spend $200 on a new screen just want the pics.
Basically I just need a screen connected long enough to unlock the phone and get the pics off. I see this as my only option unless someone here has a cracked screen that still works they would be willing to sell/send to me.
Thank you!
Chris
Click to expand...
Click to collapse
I don't think so.
I had the same problem and for example the connector of S3 is longer then the g7102 one.
And they could have different coordinates of touch screen
i know this is a software forum, but maybe someone can help me. the internal lens on my note 3 cracked when my kid dropped the phone.
when i google it all i find is the lens cover (http://www.amazon.com/Original-Came...F8&qid=1435169167&sr=8-8&keywords=note+3+lens)
everyone told me thats what it was so i bought one and replaced it and my pics still have crack lines
any help is greatly appreciated
ty!
Am into same problem with my note 3. Cracked screen from falling. My pics show crack lines with purple shades...
Having searched over eBay, amazon, aliexpress, most frequent results I get is Note 3 Rear Camera FLex Cable - Dont know if this consists of the camera itself, seems it does...
http://www.ebay.com/itm/Back-Rear-C...638?pt=LH_DefaultDomain_3&hash=item33a4c1b266 any clarification appreciated.
On aliexpress I believe I got the camera module:
http://www.aliexpress.com/item/100-...Rear-Back-Camera-Module-Parts/1760417005.html
Let me have your feedback if you going forward to purchase.
Thanks
Nitish
looks right, and i found one with prime (i have prime its great!)
http://www.amazon.com/gp/product/B00Y031PTI?psc=1&redirect=true&ref_=oh_aui_detailpage_o00_s00
i purchased it, will let you know what happens.
thanks!
Hello,
Three months ago I bought the Galaxy note 4
The device works great, but yesterday morning I saw a few small spots on the screen and after a few hours the spots the stains began to spread on the screen.
Would appreciate help thanks!
up
up
upwup
up
pls
I'm still looking for someone with knows the problem and if he could tell what had happened to my device screen thanks anyway
Hardware problem, I'd say. Contact Samsung support for replacement (and explanation).