I dropped my fone from the second floor to the first - but luckily the corner of the phone stopped it from hurting the floor any more. It hit the corder where the stylus is and now the screen looks a liitle raised from the keyboard. When I turn it on, it only shows me a white screen.
2 Questions:
1 - can I fix it
2 - can I get another one from Cingular (and how)
I know that I do not have protection on my phone since Cingular will not protect phones that cost more than $300 (when if you think about it, those are the phones you need to protect) Does anyone know how I can get another phone from Cingular without paying?
Thanks
mikeysweet said:
I dropped my fone from the second floor to the first - but luckily the corner of the phone stopped it from hurting the floor any more. It hit the corder where the stylus is and now the screen looks a liitle raised from the keyboard. When I turn it on, it only shows me a white screen.
2 Questions:
1 - can I fix it
2 - can I get another one from Cingular (and how)
I know that I do not have protection on my phone since Cingular will not protect phones that cost more than $300 (when if you think about it, those are the phones you need to protect) Does anyone know how I can get another phone from Cingular without paying?
Thanks
Click to expand...
Click to collapse
getting one without paying isnt going to happen, especially since it shows obvious signs of user inlficted damage. you need to start saving up for your next phone purchase.
So Should I go ahead and try to open it up and see if I can fix anything in it?
In my opinion, I think the LCD is broken, or it could be just the connection loose where the LCD connects to the mainboard. Goodluck!
Clem
clemsyn said:
In my opinion, I think the LCD is broken, or it could be just the connection loose where the LCD connects to the mainboard. Goodluck!
Clem
Click to expand...
Click to collapse
there is a place called www.safeware.com where you can insurace your PDA for about 60 bucks a year... check it out
you may get another from ebay for $400
if the screen and motherboard are not broken, try to get Dopod 838 housing assembly, and replace the housing
So I opened up the entire phone and only found that the InfraRed lens broken off. I don't see where else it is broken. I had everything apart except the screen from the face of the phone. I took off the back by taking the screen off of the guide rails.
I made sure the connections between the screen and the board where secure. With the phone completely open, I tried to turn it on and still got a white screen.
When I plug in the power, the orange light doesn't light up.
I think I'm up a certain creek without a paddle.
Here is an update:
I called Cingular and all they could offer me was the number to the manufacturer HTC (877-878-6944)
HTC sends me to their repair center (888-354-2375)
So I am sending my busted phone to them and here is how the process works:
They get your CCard # to have on file. You send the phone in your own package, your cost. They will get it, diagnose the problem and give you an estimate of cost. If you approve the cost, then they will charge your card for the repair plus $27.80 for return shipping. If you do not approve the cost then they will charge you $27.80 and return you your busted phone.
I'll keep you posted to the cost estimate.
10/26/06 - HTC calls me up and says that my unit will cost $169 to repair and I go ahead and authorize it.
10/30/06 - HTC Ships out my unit and I should get it 11/2
Jesus, 169!
wait wait..u mean to tell me there's no warranty on this device? not even a year?
I don't know how HTC works, but I used to own a couple of HP PDA and PDA phones...and if there's any kind of problem, hardware, software, or even if I dropped the device and broke it (which I did a couple of times), I call the warranty department (of course I had to lie and told them I never damanged it), but then they send me a new PDA on UPS Next day right away with no charge to me..and I send them back my old PDA postage paid....
I don't get it..why can't u do the same with HTC? Like I was wondering earlier...is there no warranty? Coz if there isn't, I'm returning my 8125.
And the Saga ends.
Yesterday got my phone and tested everything to make sure it works. Turns out that they actually do fix what you send them instead of just swapping it out. My case was cracked near the corner and you can see where they repaired the crack.
So there you have it.
- There is a warranty for factory defects, not dropping your phone
anthoj said:
I don't get it..why can't u do the same with HTC? Like I was wondering earlier...is there no warranty? Coz if there isn't, I'm returning my 8125.
Click to expand...
Click to collapse
There is a 1 year warranty through Cingular but it does not cover lose or physical damage, only defects in the product.
My touchscreen developed some issues after about 3 months of use. It was replaced under warranty.
If you drop and break it your warranty is voided. This is pretty standard, insurance covers loss & accidental damage.
Hi. Got the issue for last 2 weeks - nobody can hear me, than holding pda as a normal phone, only than speaking directly to microphone, holding it in front of the mouth.
Tried lots of builds, but it doesn't seem to help anyways. Maybe there are some progs to help? Or the only way is service?
If you've tried a few ROMs and it didn't help, my guess would be hardware fault. Did you drop it before this problem? It could be as simple as a connection came loose.
If its still in warranty (doubtful) then take it in for a warranty service otherwise you may need to pull it apart yourself... To send in for repairs could cost you $$$... Do a search for the "HTC service manual Hermes". This will get you the instructions you need to pull apart.
Cheers...
it seems to fall down a bit)) and got no warranty)
to pull apart and to "check or missing rubber"?
today i received my phone back from the repaircenter. They have replaced the mainboard.
Now i see that they forgot to replace the void stickers. will i have a problem when i need the phone repaired ?
Best bet is to either ring them or send an email since you might very well have problems if you want to get it repaired again for something.
the problem is solved. I sent an email to the repair center, they made a note about the subject and i guess i am good to go now
Call them back in a week to ask if they have it on record, just to be certain.
slightly OT, i recently had to open the case of my hd2 as there was a fingerprint behind the camera lens cover glass and in so doing obviously had to remove the void sticker and moisture indicator in the process. you can get them both out intact with a pin. upon reassembling, i didn't see the point in replacing them in situ and instead stored them in a small sealed plastic bag with a silica gel bag. i'll pop them back in if i ever need to send the phone back to HTC.
Has anyone dealt with out of warranty repairs for stuff that was your own fault? I think I broke my microphone due to water damage when applying my wet screen protector. I contacted Google and they said they will send me a replacement and I can send them my phone but it says if LG finds out that it has been through user fault I might incur charges up to the full price of the phone. I am not sure if they will add more fees because I accepted a replacement. Has anyone send in their broken phone and received a replacement? How much did you have to pay for your issue? Or should I just contact LG directly and send in my existing phone and have them send me it back?
Hi there,
A couple of weeks ago, my Note 4 began to act up. Every so often the right hand side of the screen would freeze up and eventually show static.
These pictures aren't mine, but they show the exact issue: http://imgur.com/a/LqoeA
Anyway, I decided to go to my phone carrier (EE) to get it repaired as it was still in warranty. They agreed that this would be covered and sent it to their repair center. The repair center then contacted me and told me that the fault was due to water damage (which is impossible as my Note has never touched water) and sent it back, refusing to fix it. When I got it back, it was in a complete state. They had broken the LCD and Digitizer to the point where the screen wouldn't even turn on anymore, and it was hanging out by the ribbon cables (The home button and flex cables for the soft keys were also extremely loose).
Because of this, I decided that I'd have a go at fixing it myself. I went online and bought a new LCD + Digitizer. I've just fit it and now whilst the screen powers on again, I've come full circle as the static issue still is present.
Is there any more I can do or is there no way of getting this fixed without professional aid? I'm unable to send it in for repairs because the repair center obviously are unwilling to work on it, and even if they were now, I wouldn't trust them as they inflicted even more damage to the phone and sent it back to me in a worse state. I've already sank £100 on a replacement part, so I'm not to keen on paying for repairs either (I could put the money towards a new phone instead).
The help is much appreciated! Thanks!