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Ever since I unlocked my 8525 with a code provided by a remote imei unlocker, no one can hear my voice when I place or recive calls. I've tried both a cingular sim, and t-mobile sim, neither has any affect, and they work perfectly in other phones. used a remote imei unlock because I thought that you couldn't downgrade from the 1.09 bootloader which I had, but I found out you could, so i downgraded it and I made it supercid, but it didn't seem to have any affect since the phone was already sim unlocked
I only want to do this to see if the sim unlock is the reason why my voice cannot be heard (the headset doesn't make a difference either), or if it is a hardware problem and then go about looking for a place that can repair it. Is it the microphone for calls the same as recording notes?, because I can voice record notes just fine.
I also seem to get "no service" alot even though before I unlocked it i got perfect coverage and I've tried three different radios and neither one made a difference.
cjchriscj said:
Ever since I unlocked my 8525 with a code provided by a remote imei unlocker, no one can hear my voice when I place or recive calls. I've tried both a cingular sim, and t-mobile sim, neither has any affect, and they work perfectly in other phones. used a remote imei unlock because I thought that you couldn't downgrade from the 1.09 bootloader which I had, but I found out you could, so i downgraded it and I made it supercid, but it didn't seem to have any affect since the phone was already sim unlocked
I only want to do this to see if the sim unlock is the reason why my voice cannot be heard (the headset doesn't make a difference either), or if it is a hardware problem and then go about looking for a place that can repair it. Is it the microphone for calls the same as recording notes?, because I can voice record notes just fine.
I also seem to get "no service" alot even though before I unlocked it i got perfect coverage and I've tried three different radios and neither one made a difference.
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Click to collapse
Hmm... Please post your Device Details so that we can see what you versions of the ROM, RADIO you have and be able to point you to the right direction. PPL here are great in helping you solve your problems but you have to post what versions of the ROMS, OS versions etc you have.
cyberdrakula said:
Hmm... Please post your Device Details so that we can see what you versions of the ROM, RADIO you have and be able to point you to the right direction. PPL here are great in helping you solve your problems but you have to post what versions of the ROMS, OS versions etc you have.
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Click to collapse
Cingular 8525
Radio Version: 1.16.00.00
Rom Version: 1.35.255.2
Bootloader Version: 1.04
First of all, You did not have to pay to get the 8525 Unlocked. There are unlockers here for Free. Hmm..
Did you try going to this ROM for 8525 i.e "1.30.502.1"
cyberdrakula said:
First of all, You did not have to pay to get the 8525 Unlocked. There are unlockers here for Free. Hmm..
Did you try going to this ROM for 8525 i.e "1.30.502.1"
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Click to collapse
I payed because I upgraded to the latest rom, with bootloader 1.09, and I thought it was impossible to downgrade it to be able to run the unlock program. I went on ebay, and gave some guy my imei number and he gave me an unlock code that worked. 2 days after this, i found out that it was possible to downgrade from the 1.09 bootloader with an kinda "illegal program" and I succesfully downgraded.
Before I try the lokiwiz tool, i want to know if it will not brick my 8525 since it was made for wizards. Will it work on a hermes? has anyone tried it?
a. relocking it will not fix your voice problem, has nothing to do with it
b. hard reset and see if it fixes it, it might be a software problem
c. if hard reset does not fix it, take it to the repair centre
d. awizard will not work on hermes
pof said:
a. relocking it will not fix your voice problem, has nothing to do with it
b. hard reset and see if it fixes it, it might be a software problem
c. if hard reset does not fix it, take it to the repair centre
d. awizard will not work on hermes
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Click to collapse
I did a hard reset, and it didn't make a difference, its not a software problem. Where would I find a repair center in the North Eastern part of the US, and is the microphone for the voice recorder and phone different?
Where exactly is the voice mic located on the 8525 (maybe I can open it up and see if it got disconnected), and if a headset violently came of the usb port could that have caused my problem?
Ok, I did some more experimentation. If I put my mouth directly on to the bottom of my 8525 and blew into it or spoke loudly, i could faintly be heard. Anyone have any suggestions? Like I said before recording in notes work perfectly, and also sound is present on videos that I record. I bought this on ebay in november and was working perfectly. It started acting up this month either after I sim unlocked it or, or after the headset got violently ripped out (both happened on the same day) Also there seems to be a "crack" in the center of the bottom metal part of the USB port. im not sure if thats supposed to be there because on the cable there seems to be a "crack" in the same exact place
i just found another problem, when i have no service and i attempt to turn off the radio from the comm manager, it just turns right back on. Has this happened to anyone else?
ok, ive come to the conclusion that the problem has nothing to do with the software, sim or the phone being locked. How do you change the title of the thread, i want to change to micropone problems
Ive looked at the pictures of the Hermes in the wiki, and i still don't see the microphone, what does it look like?
cjchriscj said:
Ive looked at the pictures of the Hermes in the wiki, and i still don't see the microphone, what does it look like?
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Click to collapse
I will try to remember and post a picture of it tonight. (few hours).
EDIT: In the meantime on the wiki pictures find motherboard side 2. On right hand side is a black rubber part which covers the microphone. On the assembled device it has a hole near the soft reset hole. If I get a picture later it will be with rubber cover removed.
The above basic motherboard picture is also here:
http://michael-channon.spaces.live.com
Cheers
Mike
mikechannon said:
I will try to remember and post a picture of it tonight. (few hours).
Cheers
Mike
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Click to collapse
thanks, earlier this morning, i dissasembled it, but stopped short because i could not remove the main board, i didn't know what was holding it and I didn't want to force it. Right now im using an old bluetooth headset that i had lying around. I am so confused about what the problem could be because the bluetooth headset works fine, but the wired one doesnt (I can still use them as headphones) and the mic, which works for other programs (well the built in notes program is the only one i tested) but not for calls
A side note (question) is it unusual for the device to not allow the phone module to turn off (through comm manager) when it has no service, and to not stay off when it has no service (keeps turning on after it turn it off when it says it has no service)? This requires a softreset to fix
I have just read through all the posts here.
There is only one microphone so if it works for notes then it's ok. It's just possible the ripping out of the headset has caused a crack in the board for the phone side of things but not damaged the mic. (i'm a little skeptical though).
At work so will reply in more detail later.
And lets hear from others who have a problem with the person being phoned not hearing what's being said.
Mike
mikechannon said:
I have just read through all the posts here.
There is only one microphone so if it works for notes then it's ok. It's just possible the ripping out of the headset has caused a crack in the board for the phone side of things but not damaged the mic. (i'm a little skeptical though).
At work so will reply in more detail later.
And lets hear from others who have a problem with the person being phoned not hearing what's being said.
Mike
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Click to collapse
Yea, has anyone else had microphone problems?
I got a reply from Pocket Pc Techs, I emailed them earlier asking if they could repair my pda, and they said that they "Unfortunately we do not yet offer any repairs for the Cingular 8525." Think I could fix it myself?
cjchriscj said:
I got a reply from Pocket Pc Techs, I emailed them earlier asking if they could repair my pda, and they said that they "Unfortunately we do not yet offer any repairs for the Cingular 8525." Think I could fix it myself?
Click to expand...
Click to collapse
Cannot answer that. As the mic is working for the recording functions then there is not a microphone fault. Also the mic is soldered directly to the main board so connection / cabling problems are ruled out. There may be a hairline crack on the boaed at some point but you'll be hard pushed to find anything without basic test equipment.
The Hermes is not the easiest to test when the back casing is removed as you need a way to keep the battery connected, something the case does in normal use.
You could go for the take it apart check the multi connectors (there's two) by unpluging reinserting and re-assembling - this involves no testing no "real" changes but can in a rather unscientific way sometimes sort basic problems related to a poor contact or connection.
Before doing this I would do at least a couple of full hard resets, and make a test call. If I had a warranty I would return the device.
If you fancy opening it up again to remove and reinsert the main board then look here:
cancel the little pop-up box that asks if you want language support:
http://inuchanbt.blog54.fc2.com/blog-entry-100.html
Mike
mikechannon said:
Cannot answer that. As the mic is working for the recording functions then there is not a microphone fault. Also the mic is soldered directly to the main board so connection / cabling problems are ruled out. There may be a hairline crack on the boaed at some point but you'll be hard pushed to find anything without basic test equipment.
The Hermes is not the easiest to test when the back casing is removed as you need a way to keep the battery connected, something the case does in normal use.
You could go for the take it apart check the multi connectors (there's two) by unpluging reinserting and re-assembling - this involves no testing no "real" changes but can in a rather unscientific way sometimes sort basic problems related to a poor contact or connection.
Before doing this I would do at least a couple of full hard resets, and make a test call. If I had a warranty I would return the device.
If you fancy opening it up again to remove and reinsert the main board then look here:
cancel the little pop-up box that asks if you want language support:
http://inuchanbt.blog54.fc2.com/blog-entry-100.html
Mike
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Click to collapse
I did three hard resets and there wasnt any difference, i have already opened it voiding the warranty, and what are the multi connectors that you are talking about?
My dear Wizard has broken. Again. In fact this would be the 5th time. But my supplier, 02, is breathing a breath of relief as I've just moved out of warranty and can't get it replaced again (ironically, the last send-in for repair was two weeks ago, which was in the warranty period.)
Anyway, the problem is this. The headset jack is borked. When headphones are plugged in, all the sound is horribly distorted - it sounds like I'm underwater. This is particularly pronounced for the speech part of the spectrum, leaving my music without lyrics!
This affects all headphones I use with it and isn't software as the speaker works fine. If I apply pressure to the jack pushing it up towards the screen, it can be made to sound ok. So I would guess it's a bad contact or some grime etc that's preventing a good electrical contact (the sound does feel like it's being put through a capacitance filter).
Any ideas how I can make it work again? If not, I'll have to go buy a bluetooth headset, but I'm a little skint right now..
No solution from me, but this might help. You can try checking with O2 regarding your current warranty as you have your phone just fixed 2 weeks ago. Some company will automatically renew the warranty period if the device is being fixed under warranty.
Good idea - but when I called up I asked about this to no avail. Turns out they don't provide a warranty on repair models. Arg.
you could try fixing it yourself, google for 'wizard service manual' there is a copy on another forum which you will have to register for, i don't know if there is one on this site
It might just come to that. I might just try blagging a repair - it seems a little out of order that they won't repair a defective phone they sent me somehow. Besides, if I have a phone that works, I can make calls and generate them revenue! But... if that fails, out come the screwdrivers.
Actually, the symptoms suggest to me that it's not broken per se, but rather dirty or similar. The distortion sounds like a capacitor which suggests the jack is being obstructed very close to the contact. Perhaps it needs a clean of a sort...
S*it the bed?
My phone has the same problem. But, i don't think an american carrier would be as understanding as a english carrier about modification, so you might have to do what i am going to do
1. Bribe someone at the T-Mobile store.
2. Bribe My Cousin at the Cingular Store
3. Check E-Bay for a cheep parts phone or a dummy who has a bad description for a phone.
Hi Guys!
My TyTn is acting strangely. In use, the display is first pixelating, getting lines (noise pixels as well), and then fading to completely white. When so it doesn't responde to anything anymore. So a soft reset is needed.....
Also the ringtone when called, is 'out of tune', like a old record player when you push your finger on the record.. LOL
Before I send it back to have it fixed by HTC, do you guys have any idea whats wrong, and maybe even a tip to help me fix this myself?
Tried numerous soft resets, hard reset, and a reinstall of the original WM6 rom (in Dutch).
Did not install any new programs lately, or did change anything on the unit...
Don't want to miss my TyTn... so hate to send it away... as many of you I am hooked badly to my beloved digital companion
Greetzz Antal
It acts like hardware incompatible.
How about flashing with WM6 English version.
I don't think it is software problem.
I agree, not likely to be software. It did not get dropped or take a knock did it?
The two issues of pixelation/white screen may, if you are lucky, just be a connector thats loose. The sound I think is unrelated but again sounds like a poor connection at the white rear speaker connector block - not uncommon.
Both of the above could be caused by a sharp knock. There have also been cases of poor battery connections causing problems.
If you have a warranty use it. If not you can follow the dismantling guides or service manual to dismantle - check connections and re-assemble. Be prepared though, that sending it in might still be required!!
Mike
Will send it in
Hi Guys, Thanks fr your replies.
I will take the unit back to the store today.
I am not aware that I bumped it, or neither it has dropped. May be a connection that was allready quite loose to begin with. Lets see what HTC and the store will tell me
Strange thing is, that without my sim in it, and not using it, it stays normal... Have put it aside, and used a very old phone instead, and it is still normal..
Antal said:
Strange thing is, that without my sim in it, and not using it, it stays normal... Have put it aside, and used a very old phone instead, and it is still normal..
Click to expand...
Click to collapse
Mmmm... that's important information and changes things a bit. Could be a sim card contact or something about the sim. Anyway it tends to suggest that other thoughts about hardware issues may not be correct!
Hope you find the answer at the store.
Mike
Hi everyone,
Tonight my Dopod D810 developed a 'rattle'.
When it rings and vibrates or even when I shake the phone lightly, I can hear something small rattling around inside like perhaps a small piece of plastic.
Taking the battery cover off and battery out did not help, it seems to be behind that and near the top of the phone around the lens/speaker area....
Any ideas on what I should do? Although I may have to, I'm reluctant to take it to a '3' store here in Melbourne, knowing that they will probably send it away for maintenance and I'll have to do without a phone for weeks.
Any advice would be appreciated
Thanks in advance,
BB.
I don't know about '3' but I think many phone stores can lend you a spare phone during the maintenance period.
Of course, that phone may not be as fancy as your trinity, but I think in this situation, any working phone would do.
there really isnt much that can come loose there. there is a small posidrive screw thats sunk into a plastic channel that could rattle if it came loose, and the vibrator motor is there as well so i guess it could have worked its way loose. depending how confident you are you could take the back off and have a look, just have to deal with that pesky warranty void sticker (and lay your hands on a set of small torx drivers)
thanks all - i don't want to void the warranty so early so i might just take it into '3' and get them to look at it....
Also, around the same time, the camera buttons has become difficult to push. It still has the tactile response of being pushed but it now does nothing.
I cannot launch the camera by pressing this button, nor can I take any photos now! Due to the hardware key not working, there is no soft-key method to take photos
Agree that you should take it back to the store as you don't want to loose your warranty.
If you did feal brave, this good post might help
http://forum.xda-developers.com/showthread.php?t=311463
screw loose
had the same prob. Opened my p3600 and had to refit one srew which had loosened itself. It even got stuck in the vibrating engine.
i did void my warranty though...
Thanks reb - did your camera button also stop working?
Mine was a screw that became lose from the speaker phone, quick fix no point of sending it in for repair. Wll i didnt
Hey BlackBeauty how did you get on with this? Mine has developed the same rattle noise. It started after the phone vibrated from a call coming in.
Have you opened yours up?
I sent my Trinity back to HTC to get fixed. I still have 9 months on the warranty and didn't want to void it. Must have been a loose screw as that was HTC's response. Sent it away on Monday and got it back today (Friday) good as new!
Today I noticed that my HD2 vibrates strangely, it sounds like a shaving machine when vibrating
I performed many soft resets, hard reset, then I flashed an offcial ROM, SPL, etc. but nothing works. I guess the problem is related with the vibration hardware.
I will be sending my phone to HTC service tomorrow, and let you know about the results.
Anybody faced the problem? Or any suggestion before sending the device to service?
Thanks...
vizier said:
Today I noticed that my HD2 vibrates strangely, it sounds like a shaving machine when vibrating
I performed many soft resets, hard reset, then I flashed an offcial ROM, SPL, etc. but nothing works. I guess the problem is related with the vibration hardware.
I will be sending my phone to HTC service tomorrow, and let you know about the results.
Anybody faced the problem? Or any suggestion before sending the device to service?
Thanks...
Click to expand...
Click to collapse
I remember (2months ago) that my vibrate works strangely, i hard reset and it works again perfectly!
There was some issue posted a few times where the camera flash was pressed in, and was interfering with the vibration somehow.
avivsworld said:
There was some issue posted a few times where the camera flash was pressed in, and was interfering with the vibration somehow.
Click to expand...
Click to collapse
I think I have the same problem, my camera flash seems to be pressed in (one side of it).
Is there an easy solution or should I hand it to the service?
Thanks...
avivsworld said:
There was some issue posted a few times where the camera flash was pressed in, and was interfering with the vibration somehow.
Click to expand...
Click to collapse
I am trying to find the older posts you mention, but no luck so far. Can you post the links to those post, I might be searching with the wrong keywords or something like that...
Thanks...
Vibration seems to be a big problem. I had the same issue. only solution: warranty repair. my phone was replaced by 02.
vizier said:
I am trying to find the older posts you mention, but no luck so far. Can you post the links to those post, I might be searching with the wrong keywords or something like that...
Thanks...
Click to expand...
Click to collapse
Can't seem to find them... anyway, the flash housing is nearly directly over the vibration motor thing, and if the plastic flash cover gets loose it could very well push the flash housing down (it's not very secure, pretty soft metal actually) and block the motor.
Just check if the plastic flash cover is pushed in from the rest of the body.
E: If it is, then get it repaired by warranty, as it's not worth opening it up to fix yourself and voiding your warranty.
avivsworld said:
Can't seem to find them... anyway, the flash housing is nearly directly over the vibration motor thing, and if the plastic flash cover gets loose it could very well push the flash housing down (it's not very secure, pretty soft metal actually) and block the motor.
Just check if the plastic flash cover is pushed in from the rest of the body.
E: If it is, then get it repaired by warranty, as it's not worth opening it up to fix yourself and voiding your warranty.
Click to expand...
Click to collapse
This is exactly what happened to my phone. The lower part of the plastic flash cover looks pushed in (I checked with another working HD2).
And yes, I handed the phone to the service today. I hope they do not break other things when trying to fix this issue
Thanks...
Vibration lost
avivsworld said:
Can't seem to find them... anyway, the flash housing is nearly directly over the vibration motor thing, and if the plastic flash cover gets loose it could very well push the flash housing down (it's not very secure, pretty soft metal actually) and block the motor.
Just check if the plastic flash cover is pushed in from the rest of the body.
E: If it is, then get it repaired by warranty, as it's not worth opening it up to fix yourself and voiding your warranty.
Click to expand...
Click to collapse
Hi,
My Leo stopped vibrating. I saw your posts and checked the camera flash. It was indeed pushed in. My warranty was not valid, so I tried to fix it myself. It was actually very easy. I followed a video showing how to disassemble the Leo . As soon as the housing is removed, we have access to the flash plastic cover. I've just snapped it in very carefully et voilá: the phone is back to its own self!
Many thanks for the tip. I would never have guessed it was related to the flash cover!!
Maria
doloresbf said:
Hi,
My Leo stopped vibrating. I saw your posts and checked the camera flash. It was indeed pushed in. My warranty was not valid, so I tried to fix it myself. It was actually very easy. I followed a video showing how to disassemble the Leo . As soon as the housing is removed, we have access to the flash plastic cover. I've just snapped it in very carefully et voilá: the phone is back to its own self!
Many thanks for the tip. I would never have guessed it was related to the flash cover!!
Maria
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Click to collapse
I am glad you fixed your problem easily.
My phone is still not back from the service
I have my phone back...
Finally, I have my phone back. The service report tells me that they have changed a part responsible for vibration. I checked the vibration functionality and actually it is working fine now. One surprise however is that the flash cover still appears to be pushed in.
Same problem
My TMobileUS HD2 is having the exact same problem - no vibration at all, even after hard reset. I also see the camera light's assembly is no longer correctly positioned in the body as it should be. It seems that the lower end is pulling into the body of the phone.
I treat my phone very gently, so I'm sure this didn't happen from rough treatment. Given that it's happening on a number of contiinents, this looks like a design defect.
TMobile demanded that I send it in for warranty service.
No Vibration Either
I have a TMOUS HD2, and I may have been the cause of this happening after reading this. I have no clue what you're talking about, but I have dropped the phone a few times and though the problem didn't happen right after a drop, it was just odd how it started. I had it set to vibrate when I pressed any keys, and then I was texting and it stopped. So... the only thing that I've seen that is a case that I only seem to have, my phone vibrates AT WILL, but when it does, it's very raspy and sounds very 'sick' and loud. So, I am not about to open my phone. I'm tech savvy enough, but in no way have I ever tinkered with hardware. I got my HD2 back in May, so I'm hoping that I have a warenty through HTC at least. I haven't contacted anyone about this, so is it my best bet to just send it to HTC or contact T-Mobile? And I have insurance, but I purchased my phone from Walmart. lol. Help?
I just came across this thread....
my vibrate function has been broken for several months and I've been delaying sending in for repair because I'm afraid of how long it will take (plus, it is the Australian version so I dont know if HTC North American will actually repair it under the current warranty)
I noticed that the bottom part of my flash does in fact seem to be pushed in. I'm considering doing what Maria did (opening it herself and popping the flash back into place). Does anyone have a sense of how long the repair takes from HTC?
Thanks
VIBRATION and FLASH PROBLEM
i'm having the same problem... lower part of the flash is pushed in. and vibration sometimes functioning sometimes not... but worst my FLASH NOT WORKING AT ALL...
Now having the same problem. This is a design flaw if I've ever seen one.
Same problem here, vibration was not working, but I just fix it!
I bought this T-Mobile HTC HD2 off eBay, and turns out that the vibration was not working!!
Once I found out this thread and the information about how the flash cover was blocking the vibration motor from functioning, I was able to confirm this was exactly what was happening!
So, I decided to open up the phone. I did not had to extract the entire screen piece out, I just had to unscrew the four screws and use a "shower suction thingy" on the screen to help pull it out but just the top part (in other words, half way out), because I only needed access to where the flash cover was, and then I was able to use a thin screw driver to PUSH back the flash cover to it right position. Then, after putting everything back to its place, the vibrator motor started to work!!!
Maybe I will put some "super glue" on the flash plastic cover to secure from being accidentally being push in in the future. Anyways, thank you everyone here on the forum for sharing your ideas!
As a late follow-up to mine... I called HTC and got an RMA number. Put off mailing it in for 3 weeks while I backed it up and arranged a temporary phone.
Mailed it on a Friday. Had it back with a replaced back on Monday.
I was EXTREMELY happy with the customer service on this one!
Missed 3 calls today... realize phone is not vibrating. Check different things that should make phone vibrate... nothing...
Flash lens is not pushed in this time... I'm about a month out of warranty now. Wonder how this is going to go over
I had this exact problem occur a few days ago, and I opened it up and simply snapped the light cover back into place carefully. But my phone still wasn't vibrating, so I opened it up again and I saw that the black rubber around the vibrate motor was causing the part that creates the vibration to get stuck. I simply just snipped a bit away so that the it was free and ta da! However the vibration is still weak compared to before so I don't know how to fix that? hope this helps you, and if someone knows why the vibration might be weaker than before the problem started any help would be great. thanks