Website was taking orders at 5:30 AM PDT, so I submitted my pre-order.
I checked back a little while ago and saw this on the "My Order" page:
Thanks for pre-ordering. A shiny new HTC EVO 4G LTE is waiting for you in our warehouse. Shipping starts May 15th and we will send you an email the second it ships. Delivery should occur within 1 to 3 business days thereafter. You may continue to track the status of your order on this web page. If you have questions, check out sprint.com/preorder for more info.
Not sure how many they'll ship that day, but it's encouraging!
Lucky! Mine says the generic backordered message.
Wonder how many people have the 5/15 shipping date message.....
"Your order or a portion of your order is in backorder status. If you would like to select an alternate product or cancel your backordered item, please call 866-789-8292 between 8:00 a.m. EST to 11:00 p.m. EST Monday to Friday or 9:00 a.m. EST to 9:00 p.m. EST on Saturdays and Sundays.Please note that cancellation requests may not always process successfully due to the speed of warehouse processing.If you cancelled your backordered item but still received a shipment, please refuse the shipment or call us to process a return within 14 days of receipt."
@totalnub
Thanks for posting that. I had been wondering if you preorder, do you still get a 14day return window. Your post answered my unasked question
sent from 2yr old Evo on ICS
I preordered mine from sprint as well and i got the following...
"Your order or a portion of your order is in backorder status. If you would like to select an alternate product or cancel your backordered item, please call 866-789-8292 between 8:00 a.m. EST to 11:00 p.m. EST Monday to Friday or 9:00 a.m. EST to 9:00 p.m. EST on Saturdays and Sundays.Please note that cancellation requests may not always process successfully due to the speed of warehouse processing.If you cancelled your backordered item but still received a shipment, please refuse the shipment or call us to process a return within 14 days of receipt."
But the roumer with the 15 being the shipping day seems about right, that being said it will come out on the 18th, ensuring a 3 day shipping window.
I wonder when they will actually bill our debit/credit cards! I thought they were going to bill them during the preorder but i guess not! I have to make sure i have enough money in my bank for when they bill me! lol
Warrior 3000 said:
I wonder when they will actually bill our debit/credit cards! I thought they were going to bill them during the preorder but i guess not! I have to make sure i have enough money in my bank for when they bill me! lol
Click to expand...
Click to collapse
My card was charged immediately. I verified that when I looked at my bank account after ordering.
vanshmack said:
My card was charged immediately. I verified that when I looked at my bank account after ordering.
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Click to collapse
oh really? Mine did not get charged yet and i used debit.
@scottspa74
Yep, confirmed it on the phone as well.
They said that internet preorder returns would be valid 14 days from date of receipt. They did, however, mention that you would need to call them and they'd arrange for a prepaid return shipping (meaning you can't just drop it off at your local sprint store).
No big deal to me.
Also, when you preorder, the amount of the phone + tax will be charged to your credit card. This amount then goes on your account as a credit. The phone price doesn't get added to your account until the next billing cycle (possibly has something to do with 14day returns)
i.e. had outstanding balance of $140 before today, now I show an amount due of -$60 with a recent payment of $200 (for preorder)
Next month I'll get hit with the $200 charge to my bill to offset the pre-payed pre-order.
Kinda confusing but I guess it makes sense.
totalnub911 said:
@scottspa74
Yep, confirmed it on the phone as well.
They said that internet preorder returns would be valid 14 days from date of receipt. They did, however, mention that you would need to call them and they'd arrange for a prepaid return shipping (meaning you can't just drop it off at your local sprint store).
No big deal to me.
Also, when you preorder, the amount of the phone + tax will be charged to your credit card. This amount then goes on your account as a credit. The phone price doesn't get added to your account until the next billing cycle (possibly has something to do with 14day returns)
i.e. had outstanding balance of $140 before today, now I show an amount due of -$60 with a recent payment of $200 (for preorder)
Next month I'll get hit with the $200 charge to my bill to offset the pre-payed pre-order.
Kinda confusing but I guess it makes sense.
Click to expand...
Click to collapse
I noticed this, too. I'm showing a -$200+ Credit, though I assumed it would zero out once the phone ships.
Warrior 3000 said:
oh really? Mine did not get charged yet and i used debit.
Click to expand...
Click to collapse
Check your order status and see if you have a message to call Sprint. I checked my status and just had to call them for verification.
So, I just rechecked my order on the site, and now I get the backordered message, too:
Status: Your order or a portion of your order is in backorder status. If you would like to select an alternate product or cancel your backordered item, please call 866-789-8292 between 8:00 a.m. EST to 11:00 p.m. EST Monday to Friday or 9:00 a.m. EST to 9:00 p.m. EST on Saturdays and Sundays.Please note that cancellation requests may not always process successfully due to the speed of warehouse processing.If you cancelled your backordered item but still received a shipment, please refuse the shipment or call us to process a return within 14 days of receipt.
Oh well...I guess it gets here when it gets here!
tgrgrd00 said:
Check your order status and see if you have a message to call Sprint. I checked my status and just had to call them for verification.
Click to expand...
Click to collapse
i called sprint and they say once the phone leaves the wearhouse they bill my card. Im going to call back again and ask a different guy.
Warrior 3000 said:
i called sprint and they say once the phone leaves the wearhouse they bill my card. Im going to call back again and ask a different guy.
Click to expand...
Click to collapse
Yea because right after I called and hung up they charged my card.
Got the stupid back order message now too but lady on phone when I did confirmation said they have not been told about any EVO LTE being on backorder yet. Maybe the message is just because the device can't ship yet because it hasn't been released.
the Charge just went thru. $ 238.74.
Related
HI there,
Anyone know how to complain the poor service on buying "Nexus One" thr. online web site?
I place my order on 6th and until 8th to confirm my payment and accept order. (in 2010's using credit card payment still need such leading time) Now today is 11th, but still no information for shipment...
Are they really busy? or lack of ppl to work or out of stock?
It is unbeliveable to google
I just ordered mine this morning. I really hope it doesn't take that long to ship, seeing as how they are shipping out of Indianapolis which is only 2 hours from me.
yes, it is crazy.... no customer service to handle issue properly.
it just using standard email reply and repeat the same msg, we are working on this and wait 1-3 days after confirmed payment..
I tried many online purchase from US / EU and don't see this problem nowadays. My guess is they don't have enough ppl to handle order so take extra 1 day to process my payments. How come such a big company starting a new project (to sell phone directly) without any senses.
I ordered at 6:15PM EST on Friday, had a receipt a few minutes later and a shipment confirmation later that evening. It's on a truck for delivery this morning. Pretty quick process for me, but I know that sometimes international orders can add a day or so to the process. I've experienced this when ordering phones from overseas in the past.
bugsy said:
I ordered at 6:15PM EST on Friday, had a receipt a few minutes later and a shipment confirmation later that evening. It's on a truck for delivery this morning. Pretty quick process for me, but I know that sometimes international orders can add a day or so to the process. I've experienced this when ordering phones from overseas in the past.
Click to expand...
Click to collapse
Im hoping it gets to me today honestly with me being so close. Id like to grab mine from the sorting facility as it probably won't make a truck. =) I cant wait!
The issue isn't the extra day international orders take to be delivered but the fact that some orders haven't been processed yet. I ordered on 7th, then phoned bank on Friday morning to check there weren't any issues (there weren't, payment was authorised) but still my order remains at 'Not yet shipped' and the support from google is pathetic. I wouldn't mind if google actually processed their orders in order!
Hitorii said:
I just ordered mine this morning. I really hope it doesn't take that long to ship, seeing as how they are shipping out of Indianapolis which is only 2 hours from me.
Click to expand...
Click to collapse
Do yourself a favor and call your credit card company and let them know to expect a charge for whatever the total cost was. That way, they won't slow you down. That's what happened to me. I just happened to call my cc company, and then all of a sudden the next day it was processed and shipped after a 2 day delay. Google never even sent me a status update to let me know anything was holding me up.
uansari1 said:
Do yourself a favor and call your credit card company and let them know to expect a charge for whatever the total cost was. That way, they won't slow you down. That's what happened to me. I just happened to call my cc company, and then all of a sudden the next day it was processed and shipped after a 2 day delay. Google never even sent me a status update to let me know anything was holding me up.
Click to expand...
Click to collapse
I used my debit card and it's already been charged the full amount, so no issues there I think. Its not odd for me to blow several hundreds of dollars on a single purchase lately.. hahaha. All is well, just constantly refreshing waiting for a tracking number. =)
I had a similar experience as bugsy. I ordered mine Jan 5th at 11:30am MST, receipt 20 minutes later, and less than 12 hours later, an email that said the phone had shipped. They attempted delivery at 9:30am the next morning. That's insanely fast, and I don't live anywhere near their sorting facility
SpyderMS said:
I had a similar experience as bugsy. I ordered mine Jan 5th at 11:30am MST, receipt 20 minutes later, and less than 12 hours later, an email that said the phone had shipped. They attempted delivery at 9:30am the next morning. That's insanely fast, and I don't live anywhere near their sorting facility
Click to expand...
Click to collapse
I got my receipt in like 20 secs =) and the webstore thing currently says
#Google Phone Webstore received your order.
What other steps are their in this process...
*currently smashing F5 on the page waiting for shipment*
Hitorii said:
I got my receipt in like 20 secs =) and the webstore thing currently says
#Google Phone Webstore received your order.
What other steps are their in this process...
*currently smashing F5 on the page waiting for shipment*
Click to expand...
Click to collapse
Wait, twiddle thumbs, punch hole in wall, pull out hair, more waiting, very little sleep, and then more waiting, and then... it arrives
SpyderMS said:
Wait, twiddle thumbs, punch hole in wall, pull out hair, more waiting, very little sleep, and then more waiting, and then... it arrives
Click to expand...
Click to collapse
Hahaha, its like you know me already =)
IIITITTT SHHHHHHIIIIIIIIIPPPPPPPPPPPPPPPPPPPPPPPPEEEEEEEEEEDDDDDDDDDDDDDDD
I ordered mine on the 7th in the morning with a debit card. Payment was processed immediately and I got my receipt right away. My order status is still at the "Google Phone Webstore has received your order."
Two emails to them have yielded no replies and my bank acknowledges everything is fine. Kind of frustrating. I hope they ship it out soon... getting a little impatient.
I ordered mind 5:50pm EST on the 6th (Thur), it was shipped 7am on the 7th (Fri), but held hostage by fedex until this morning (it was here, but they didn't think it was priority to unload it from the crate Sat since they didn't have to deliver until Monday).
bofslime said:
I ordered mind 5:50pm EST on the 6th (Thur), it was shipped 7am on the 7th (Fri), but held hostage by fedex until this morning (it was here, but they didn't think it was priority to unload it from the crate Sat since they didn't have to deliver until Monday).
Click to expand...
Click to collapse
Strange, I ordered mine on Thursday too but mine shows up as the 7th ;-)
Just checked my shipping status at at&t.com and it shows my atrix has been shipped FedEx over night and will be here monday the 21st.
I just received my order shipped email from ar&t. Hurrayyy
Sent from my SGH-I897 using XDA App
when did you order? I ordered at like 10am Sunday and mine's still processing...
Although I did get below in my inbox:
++++
Thank you for your recent purchase from.
We inadvertently stated in your order confirmation email that you would receive your order “within three to five business days." Instead, your order should be delivered
on or before March 6th, 2011.
You will also receive a ship confirmation email once your order ships.
Please disregard the delivery expectation that was stated in your order confirmation email from us and accept our apology for any inconvenience this may have caused you.
Sincerely,
AT&T
++++
Further I ordered it as an upgrade and was told before that I'd get the package price... now they're saying I CAN NOT get the package price as an upgrade... If so I'm returning the phone and cancelling all my lines with AT&T I'm done with their crap.
I ordered mine on 2/16 and got the tracking just few mins back...
cajuntigerbait said:
Just checked my shipping status at at&t.com and it shows my atrix has been shipped FedEx over night and will be here monday the 21st.
Click to expand...
Click to collapse
I haaate you =(
tracking attached....
n0kia916 said:
I haaate you =(
Click to expand...
Click to collapse
+1... ordered it on sunday (almost ordered it at 1am but couldn't figure out how to get the package with an upgrade.) 10 am.
F U AT&T
I take that back! I got my shipping!!!
Ship date
Feb 18, 2011
Estimated delivery
Feb 21, 2011 by 3:00 PM
Btw.. login to att to check status instead of that email with link to check.
I ordered mine yesterday 2/17 @ 3:30p.m.(CST)
Paranoidly checking the order status site every 12 seconds
miztic said:
Paranoidly checking the order status site every 12 seconds
Click to expand...
Click to collapse
Ditto... and this thread to see how many of you I can add to my "I Hate" list. lol.
basically anyone who pre-ordered the phone should be getting the phone on the 21st.
i've talked with att and they've confirmed this. the phone will be in retail on 22nd but those that have ordered already will get it 1 day earlier.
overnight shipping and 2 days shipping = both on the 21st ?
whats the point of overnight then
Those of you who already got your notice of shipping today, are you new customers? I heard rumor that AT&T is playing some stocking game where they are shipping to new customers first, then Premier, then contract renewals. I ordered on the 14th early and haven't gotten notice and it was a Premier order. They listed me as back-ordered and I just hope that is a "just in case" if they run out of stock shipping to those before me so I can't point fingers why I don't have mine by the 22nd.
jaidar said:
Those of you who already got your notice of shipping today, are you new customers? I heard rumor that AT&T is playing some stocking game where they are shipping to new customers first, then Premier, then contract renewals. I ordered on the 14th early and haven't gotten notice and it was a Premier order. They listed me as back-ordered and I just hope that is a "just in case" if they run out of stock shipping to those before me so I can't point fingers why I don't have mine by the 22nd.
Click to expand...
Click to collapse
I'm not a new customer, Ordered off-contract from premier site. I ordered mine on the 16th. Mine showed back-order at first then changed status yesterday. Login to att website then do their check phone order status. Don't use the link that came from the email to check status because it's not updated.
Mine says the Shipped date was the 17th for some reason but still says processing and has no tracking number
Just called the customer service number and the automated system gave me a tracking number... whew! I was sweatin' it. Stupid online status is good for nothing other than added stress.
Just got my FedEx tracking number. Premier customer, off contract and I ordered it on 2/14/11!
Q: What does your phone have over mines?
A: Dual cores!!
FtrV8 said:
Just got my FedEx tracking number. Premier customer, off contract and I ordered it on 2/14/11!
Q: What does your phone have over mines?
A: Dual cores!!
Click to expand...
Click to collapse
No tracking number for me yet. :-/
We cant really take use of the dual cores until we get 2.3, but it still sounds cool.
iceman4357 said:
No tracking number for me yet. :-/
We cant really take use of the dual cores until we get 2.3, but it still sounds cool.
Click to expand...
Click to collapse
Incorrect on the dual core point.
Also try calling them that's how I got my tracking # over the automated system. The website didn't show anything.
So I know this may not be specific to the N4, but it is my N4 Order so I will post it here. Does anyone have any experience dealing with either Google or UPS regarding shipping delays and refunds.
My order was shipped 11/16/12 (Friday) and I wont receive it until after business hours today 11/20/12 (I never get UPS deliveries prior to 6PM at my residence). I paid for 2nd day air, and my understanding is that it should arrive by end of second business day, Which would be 11/19/12 (Monday) before 5PM, I wont get it until at best 6PM 11/20/12 which would mean the next business day would be 11/21/12 (since business day runs through 5PM), effectively making it 4 business days from when it was shipped.
This is why I hate UPS, had it been shipped Fedex Home Delivery I would have had it Saturday and would have paid less. I know this isn't really Google's fault, but since I paid them for delivery and they paid UPS I assume I would have to talk to them.
Lastly I think the "2nd Day Air" title is a little misleading, looking at the times it was on a plane from KY to PA, but after that it appears to have been trucked from PA to NH, if I receive something via Air FedEx it comes into NH via Air.
jakejm79 said:
So I know this may not be specific to the N4, but it is my N4 Order so I will post it here. Does anyone have any experience dealing with either Google or UPS regarding shipping delays and refunds.
My order was shipped 11/16/12 (Friday) and I wont receive it until after business hours today 11/20/12 (I never get UPS deliveries prior to 6PM at my residence). I paid for 2nd day air, and my understanding is that it should arrive by end of second business day, Which would be 11/19/12 (Monday) before 5PM, I wont get it until at best 6PM 11/20/12 which would mean the next business day would be 11/21/12 (since business day runs through 5PM), effectively making it 4 business days from when it was shipped.
This is why I hate UPS, had it been shipped Fedex Home Delivery I would have had it Saturday and would have paid less. I know this isn't really Google's fault, but since I paid them for delivery and they paid UPS I assume I would have to talk to them.
Lastly I think the "2nd Day Air" title is a little misleading, looking at the times it was on a plane from KY to PA, but after that it appears to have been trucked from PA to NH, if I receive something via Air FedEx it comes into NH via Air.
Click to expand...
Click to collapse
Business days to UPS for residential deliveries means, 'END OF THE DAY'. So your 5pm argument isn't really valid. And two day shipping isn't 'the end of the second business day' that would be overnight shipping.
My order shipped Friday and arrived Monday. Technically, if you take out the weekends, that would be overnight. So 2-Day Air is Friday, Monday, Tuesday arrival time. You should get your package Tuesday and it would be two-day shipping.
dwd3885 said:
Business days to UPS for residential deliveries means, 'END OF THE DAY'. So your 5pm argument isn't really valid. And two day shipping isn't 'the end of the second business day' that would be overnight shipping.
My order shipped Friday and arrived Monday. Technically, if you take out the weekends, that would be overnight. So 2-Day Air is Friday, Monday, Tuesday arrival time. You should get your package Tuesday and it would be two-day shipping.
Click to expand...
Click to collapse
I see your point, I guess UPS really reaches on their definitions. I mostly deal with Fedex and had it been in transit on Friday I would have had it by 11AM Monday at the latest. With Fedex I can drop off Saturday before noon and have it get there Monday using next day, and if we only count business days that would actually be same day.
jakejm79 said:
I see your point, I guess UPS really reaches on their definitions. I mostly deal with Fedex and had it been in transit on Friday I would have had it by 11AM Monday at the latest. With Fedex I can drop off Saturday before noon and have it get there Monday using next day, and if we only count business days that would actually be same day.
Click to expand...
Click to collapse
yea, UPS stinks.
Just ordered with AT&T. Expected to ship on or around 11/13.
Guys go ahead and put your order.
http://www.att.com/cellphones/samsung/galaxy-note-edge.html#fbid=ynXxigb6Gu9
the FUC*
website said ship on around Nov 13, i guess Edge wont be on sale tomorrow at att stores.
i just ordered White Edge, if it wont ship by Nov 12, i'm going to cancel the order.
it said ship with Fedex 2 days, if ship on Nov 13, you wont get the phone until Monday Nov 17 cus Fedex wont delivery on Saturday. i might as well just stand in line on Nov14 at att or bestbuy store to get it.
Just pulled the trigger on the 18 month plan for 2 of them. Coming from a note 3 I hope it's worth it...... Lol its totally going to be worth it who am I kidding. Wooooooooo.
Htc1er said:
Just pulled the trigger on the 18 month plan for 2 of them. Coming from a note 3 I hope it's worth it...... Lol its totally going to be worth it who am I kidding. Wooooooooo.
Click to expand...
Click to collapse
since you on xda, so i going to help you out.
WHY??? WHY?? WHY?
i mean this ATT next is for SUCKER or dumb people. i hate to say it, but it' true.
please explain to me how doing ATT NEXT 12, or ATT NEXT 18 is a better deal than getting a 2 years contract.
netnerd said:
the FUC*
website said ship on around Nov 13, i guess Edge wont be on sale tomorrow at att stores.
i just ordered White Edge, if it wont ship by Nov 12, i'm going to cancel the order.
it said ship with Fedex 2 days, if ship on Nov 13, you wont get the phone until Monday Nov 17 cus Fedex wont delivery on Saturday. i might as well just stand in line on Nov14 at att or bestbuy store to get it.
Click to expand...
Click to collapse
Fedex delivers Tuesdays through Saturdays, so hopefully you will get saturday
kirkla79 said:
Fedex delivers Tuesdays through Saturdays, so hopefully you will get saturday
Click to expand...
Click to collapse
nope. i just did a sample/fake shipping on fedex.com, for Saturday delivery, have to pay extra for it.
dont think att will be paying extra for saturday delivery.
2 days air delivery on Saturday 51.57$
2 days air delivery on Monday 34.29$
i sure att have discount on shipping but it still cost more to delivery on Saturday
netnerd said:
nope. i just did a sample/fake shipping on fedex.com, for Saturday delivery, have to pay extra for it.
dont think att will be paying extra for saturday delivery.
2 days air delivery on Saturday 51.57$
2 days air delivery on Monday 34.29$
i sure att have discount on shipping but it still cost more to delivery on Saturday
Click to expand...
Click to collapse
That sucks. I frequently get deliveries from fedex (don't pay anything extra for it) on Saturdays but I guess it is different with the 2 day delivery service vs home delivery service.
netnerd said:
since you on xda, so i going to help you out.
WHY??? WHY?? WHY?
i mean this ATT next is for SUCKER or dumb people. i hate to say it, but it' true.
please explain to me how doing ATT NEXT 12, or ATT NEXT 18 is a better deal than getting a 2 years contract.
Click to expand...
Click to collapse
Because......... When you want two of them...... There is very little upfront cost. I think of it as a lease with option to buy. When I get two, towards the end I sell them off, pay for the remainder, and get to keep one of them for a hand me down for my son. It all works out in my benefit. It's a little tricky to explain but trust me, it's worth it.
Enjoy your new gorgeous edges
i have a question about pre-order with att.com.
when is my "upgrade eligibility" get updated? when they shipped out my phone or after i received the phone?
let say Att ship my Edge on Thur, i'll be getting it on Monday. Fedex wont delivery on Saturday with 2days air unless you pay extra.
can i still go to store and buy the Edge on friday using "upgrade eligibility"? or is that too late already since att updated my upgrade status and make me ineligible to upgrade for another 2 years?
if i able to get Edge in store on friday, i going to return the one i pre-ordered on att.com.
Fed Ex delivery
kirkla79 said:
That sucks. I frequently get deliveries from fedex (don't pay anything extra for it) on Saturdays but I guess it is different with the 2 day delivery service vs home delivery service.
Click to expand...
Click to collapse
2nd business day shipping, the package will be at your local fedex distribution center on Saturday, you might be able to call them and have them hold it and you pick it up, but you will get in Monday for sure, pre ordered the note 4 and and they did the same thing.
kirkla79 said:
That sucks. I frequently get deliveries from fedex (don't pay anything extra for it) on Saturdays but I guess it is different with the 2 day delivery service vs home delivery service.
Click to expand...
Click to collapse
It doesn't stay fedex. It's starts out fedex and then it switches to USPS. USPS delivers on Saturday. Therefore you will get it
ash57leigh said:
It doesn't stay fedex. It's starts out fedex and then it switches to USPS. USPS delivers on Saturday. Therefore you will get it
Click to expand...
Click to collapse
I've ordered from att before and it always gets delivered by FedEx
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
67srbell said:
I've ordered from att before and it always gets delivered by FedEx
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
Click to expand...
Click to collapse
I have also and I have aalso delivered them. I'm a mail carrier. Most of the phones I've delivered have started of FEDEX. maybe it just depends on there load. It can come either way
a few things to note on my last 3 pre-orders (GS3, iPhone4, & GS4):
1. Pending charges on credit cards may or may not be a good indicator of whether or not the phone will ship on time. Currently my flip case charge was pending on my card since yesterday but not my phone. Two of my last pre-orders from AT&T didn't have charges show up until a few days after I received my phones.
2. No need to pay for expedited next day shipping. Many people paid extra thinking it would be faster. All 3 of my pre-orders were shipped Next Day even though I selected 2-day and I received all 3 on the day AT&T said they would start selling them.
3. Many folks stated their order statuses never changed or never got shipping info but they received their phones on time.
So if all things remain the same, I'm hopeful from past experience that those that preordered, will get our phones tomorrow but I'll still have my fingers crossed.
My order status is Pending Confirmation. Dunno what that means.
JoganJani said:
My order status is Pending Confirmation. Dunno what that means.
Click to expand...
Click to collapse
is this for note edge?
my status said expected ship date 11/13 -11/14. still not ship yet!
but my Samsung case said the samething "waiting for confirmation" since 11/8 when I ordered it
netnerd said:
is this for note edge?
my status said expected ship date 11/13 -11/14. still not ship yet!
but my Samsung case said the samething "waiting for confirmation" since 11/8 when I ordered it
Click to expand...
Click to collapse
Yes. This is for Note Edge. Now it is showing;
Estimated Delivery of Mon 11/17/2014 by 8:00 pm
Mine says shipping USPS but it doesn't have a tracking number or expected date of delivery yet
OK I just got a shipping through Fedex notice but it says part of my order was shipped and anything backordered will be shipped as soon as it's made available. The problem is it doesn't tell me what is shipped and what isn't!! My phone better not be backordered as I ordered right after it became available around midnight of Nov 7th!
edit:
btw.. I ordered a Charcoal Edge and a flipcase.
Been browsing between here and other forums as people who didn't spend the extra money for priority are already receiving their phones. Oneplus showed Friday as the estimated delivery, but Fed ex is saying Tuesday. Regular shipping would've been Wednesday delivery. I ordered within minutes of launch, so I'm a little irate that some people that ordered hours after and didn't pay extra for shipping had their phones shipped first.
sonicscrewup said:
Been browsing between here and other forums as people who didn't spend the extra money for priority are already receiving their phones. Oneplus showed Friday as the estimated delivery, but Fed ex is saying Tuesday. Regular shipping would've been Wednesday delivery. I ordered within minutes of launch, so I'm a little irate that some people that ordered hours after and didn't pay extra for shipping had their phones shipped first.
Click to expand...
Click to collapse
In the same boat.
Oh man. Just checked mine, still scheduled for Friday (please shipping Gods).
Mines being delivered to Chicago. Where's yours being delivered to?
sonicscrewup said:
Been browsing between here and other forums as people who didn't spend the extra money for priority are already receiving their phones. Oneplus showed Friday as the estimated delivery, but Fed ex is saying Tuesday. Regular shipping would've been Wednesday delivery. I ordered within minutes of launch, so I'm a little irate that some people that ordered hours after and didn't pay extra for shipping had their phones shipped first.
Click to expand...
Click to collapse
Call them and see if they will refund you the $9.99
sonicscrewup said:
Been browsing between here and other forums as people who didn't spend the extra money for priority are already receiving their phones. Oneplus showed Friday as the estimated delivery, but Fed ex is saying Tuesday. Regular shipping would've been Wednesday delivery. I ordered within minutes of launch, so I'm a little irate that some people that ordered hours after and didn't pay extra for shipping had their phones shipped first.
Click to expand...
Click to collapse
are u west coast, east coast or central?
---------- Post added at 03:54 AM ---------- Previous post was at 03:54 AM ----------
Jayanyway said:
Oh man. Just checked mine, still scheduled for Friday (please shipping Gods).
Mines being delivered to Chicago. Where's yours being delivered to?
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mine says friday too, it will be here tomorrow but with Thanksgiving, No Shipping
Bradl79 said:
are u west coast, east coast or central?
---------- Post added at 03:54 AM ---------- Previous post was at 03:54 AM ----------
mine says friday too, it will be here tomorrow but with Thanksgiving, No Shipping
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Central
sonicscrewup said:
Central
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the people who got theirs already was either at the Show where they can buy them or live in the West coast, mine appeared to ship from Cali, but if u don't get yours until next week I would call too. I ordered min at 9:04 am lol I had to pull over on my way to work to order it
Baldilocks said:
Call them and see if they will refund you the $9.99
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Someone on a Reddit thread suggested that too, so I think I'll give that a try.
I ordered about an hour after launch with priority shipping. It said an estimated delivery of Nov. 29th with, and Dec 11th without! I figured the extra $10 would be worth the week and a half reduction in shipping time. Shipping to Missouri.
I ordered within two minutes of the store opening and chose for priority shipping. My order still shows as 'processed' I contacted Oneplus and they don't even know what's going on :0
According to their information under my order it should have shipped yesterday and I would get it tomorrow.. not much hope unfortunately
in the uk the phone can be purchased at the O2 store or ordered from them for next day delivery home or at store. very easy to get .
if u ordered on 21 and phone don't arrive on 24, you can ask refund for shipping costs
sonicscrewup said:
Been browsing between here and other forums as people who didn't spend the extra money for priority are already receiving their phones. Oneplus showed Friday as the estimated delivery, but Fed ex is saying Tuesday. Regular shipping would've been Wednesday delivery. I ordered within minutes of launch, so I'm a little irate that some people that ordered hours after and didn't pay extra for shipping had their phones shipped first.
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Priority shipments usually just bump all of the other standard shipments up, so you essentially paid for everyones priority shipment.
What happened to your package is just pure randomness though, could have been dozens of peoples fault why your package was late by a few days. But it would usually have priority.
Next time just keep the standard shipping. Someone else will pay for priority and you will get your package just as quickly as them (if yours was grouped with them, which happens all of the time)
Same story here. Ordered within minutes. FedEx has a tracking entry since 8pm on the 21st, but OnePlus didn't give the package to FedEx yet and now it's the 23rd. It was supposed to arrive tomorrow, but that clearly isn't going to happen if the shipping label, with a phone hopefully stuck to it, is still in California.
What I'm most worried about is that OnePlus might have oversold the first batch of available phones and so while I paid $10 for fast shipping I'll still have to wait a week for the next container to arrive from China. Just because OnePlus printed a shipping label doesn't mean there was a box with a phone in it for them to slap the label onto.
Ordered 2min after launch, standard shipments. They say it would had come the 29th, it came yesterday from Poland....(Paris, France here)
n2kbg said:
Same story here. Ordered within minutes. FedEx has a tracking entry since 8pm on the 21st, but OnePlus didn't give the package to FedEx yet and now it's the 23rd. It was supposed to arrive tomorrow, but that clearly isn't going to happen if the shipping label, with a phone hopefully stuck to it, is still in California.
What I'm most worried about is that OnePlus might have oversold the first batch of available phones and so while I paid $10 for fast shipping I'll still have to wait a week for the next container to arrive from China. Just because OnePlus printed a shipping label doesn't mean there was a box with a phone in it for them to slap the label onto.
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EXACT same story here..I contacted support and they said to keep an eye out for new tracking. Any updates on your end?
EasyDeath said:
if u ordered on 21 and phone don't arrive on 24, you can ask refund for shipping costs
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They'll probably give you the Thanksgiving excuse.
Sent from my LG-M153 using Tapatalk
I feel sorry to those who are still waiting for their phones. I bought mine 11 minutes after it was launched and got it yesterday.
I live in Greater Vancouver Are. I purchased mine on Nov 21, received on 22 in the early afternoon. I did not pay shipping (free DHL Express). I don't really know why they charge you $10 for shipping cos mine was actually shipped from Los Angles
All i know is I got it the next day, so im Pretty sure the 9.99 was worth it, i got mine fedex 2 day