Database Users

HD2 Overheating and rebooting

I would just like to know if you experts here at XDA know a solution to this. I am using the UnOff 3.0 ROM, I seriously have next to almost no apps installed, but I do have the last version of Android that Darkstone created (3.2 I believe), HSPL 3.0 and I have installed Hastarin to overclock my phone. My phone just keeps overheating and rebooting, I can't use my phone to use apps or watching videos.
I am willing to delete every file on my SD card and phone memory to fix this problem, but this is obviously my last option.
Please help me XDA, and I am very sorry if this similar situation has been solved here before, if so, please link me.

help me please

This is a known problem with the HD2 and I was suffering this during summer time when using it as navi in my car
When batt-temp rises over some 46 °C and in cahrging cradle lights start to blink orange-green and not charging any more, when temp rises further HD 2 freezes and/or reboots.
Gets worse when android runs
No solution to this yet.

It started on my HD2 (ex) last month. Came from nowhere, did not install anything or made any changes, no drops or whatsoever (in otterbox by the way) Shipped it back and got a new one (I assume refurbished)
I would recommend the same, I tried, flashing rom, clean install, (no install at all) even if you go back to factory settings, it reboots watching transformers.
Now i run wmo + android (darkstone ram edition- crazy fast) at the moment android draws 300 ma even with that no reboots at all.

CGCR said:
I would just like to know if you experts here at XDA know a solution to this. I am using the UnOff 3.0 ROM, I seriously have next to almost no apps installed, but I do have the last version of Android that Darkstone created (3.2 I believe), HSPL 3.0 and I have installed Hastarin to overclock my phone. My phone just keeps overheating and rebooting, I can't use my phone to use apps or watching videos.
I am willing to delete every file on my SD card and phone memory to fix this problem, but this is obviously my last option.
Please help me XDA, and I am very sorry if this similar situation has been solved here before, if so, please link me.
Click to expand...
Click to collapse
i have highlighted what i think might be the problem in your quote above.
when overclocked, the device will generally shutdown/reboot when the CPU is mildly stressed if the CPU can't handle the voltage/frequency combination. running your CPU overclocked to the edge of stability CAN damage your hardware. usually, removing the overclocking makes the system stable again, unless some sub system has been damaged, perhaps due to prior overclocking.
see if any of the above might have happened with you. sounds plausible...

You do know what "overclocking" means, right OP?

same problem with my mates phone it was overheating and rebooting by itself.it was a hardware problem,because its under guarantee for 12 months he send it to tmobile in uk.and they send it to htc,they changed the hardware.the only reason i know they changed the hardware because his phone was unlocked and had a different i.m.e.i number.when the phone came back it was locked also.only hardware problems has 12 months guarantee.if your phone is less then a year try this,they fix it for nothing.its htc guaranteed.
make sure you flash back the original rom and get the hspl out.if they find out they wont fix it,and charge you money to send the phone back to you.
shame this is happened,i hope you sort it out a.s.a.p

Phone keeps freezing...please help

Hi,
I have been using my HD2 with android for a long time without too much trouble. Not long ago, while still using SD builds I would find that my phone would often freeze, this would happen almost always while surfing the web or playing games or while putting the phone under heavy load. Using nand builds the issue has gotten even worse. Every single build I have tried is almost certain to freeze during the initial setup, even if I leave it alone and give it a long time to setup and stabilize. I have been using a stock gingerbread NAND build for a week or so and it just won't be stable. It freezes during games or surfing the web mostly (though upon first installing the build, almost anything might trigger a freeze, including scrolling through a menu). I have tried task 29, and many builds but they are all giving me this issue. Even the last WINMO rom I tried did the same. I am completely baffled by this and have no idea what could be wrong. Does any one have any advise?
Thanks

Pray that you're still under warranty???
If it does it in winmo, try flashing your original stock (From HTC) ROM. This will remove HSPL and any & all customisations. Make sure the phone is in it's 'from factory' state. If it STILL has freezing issues, you need to get it repaired. If not. Start installing ROMs again from scratch.
Hope This Helps.

Thanks for the response. Yeah, I have done everything except resort to the stock ROM.
I have noticed some interesting things about the crashing behavior. If the phone has been left alone for a while, it will be able to browse the web/ play games or do intensive tasks without crashing for a decent amount of time, however once it crashes , it will very likely crash right away after I reboot. I only notice the phone (battery) is quite warm around the time it starts the crashing. I hope my hardware is screwed up, would hate to give up this phone . I bought my phone on ebay, so I don't think I have warranty either. ugh

wtf, there is seriously no one else who has heard of this?
Bump.

Are you Overclocking it? Try Underclocking it to see if it is more stable. Maybe your hardware is failing. User currentWidget to see your current usage.

Maybe you're using too much ram. o.o
The phone will get really laggy if you use up all the ram, so clear it up with a task killer.

No overclock, running at 998 (stock) and smartass governor. Tried interactive governor and still does it.
Its just strange that it crashes left and right from doing anything when I first install a build and after a few reboots it stabilizes enough to be rock solid for all tasks except playing something like angry birds or surfing the web. I tried running quadrant 10 times in a row to stress the phone and it did fine.
Could the phone be overheating? I notice its almost always warm or hot when it crashes.

poweroutlet said:
Thanks for the response. Yeah, I have done everything except resort to the stock ROM.
I have noticed some interesting things about the crashing behavior. If the phone has been left alone for a while, it will be able to browse the web/ play games or do intensive tasks without crashing for a decent amount of time, however once it crashes , it will very likely crash right away after I reboot. I only notice the phone (battery) is quite warm around the time it starts the crashing. I hope my hardware is screwed up, would hate to give up this phone . I bought my phone on ebay, so I don't think I have warranty either. ugh
Click to expand...
Click to collapse
Actually this is exactly what you should do. Flash with a Stock ROM then Take29 then start over. Remember the Stock ROM has more than just the system ROM, it overwrite your RADIO and other stuff also that are not touched by custom ROM. so if you have some corruption at radio ROM the stock ROM should fix it.
- When I mean Underclocking: set MAX Frequency to 800 Mhz and see if it is more stable. just to find the root cause by elimination

nightcraw said:
Actually this is exactly what you should do. Flash with a Stock ROM then Take29 then start over. Remember the Stock ROM has more than just the system ROM, it overwrite your RADIO and other stuff also that are not touched by custom ROM. so if you have some corruption at radio ROM the stock ROM should fix it.
- When I mean Underclocking: set MAX Frequency to 800 Mhz and see if it is more stable. just to find the root cause by elimination
Click to expand...
Click to collapse
I'll try to cap it at 800 Mhz and see if I can cause a crash. Regardless Its probably best to flash to stock rom.
Here is what I think I'll do:
Flash to stock rom.
Reflash HSPL
Task 29
Flash new radio
Flash MAGLDR
Flash new android rom

So I flashed 2.10.1 stock rom from here:
http://forum.xda-developers.com/showthread.php?t=655653
And it did not remove HSPL...though it reset my radio to 2.08.
So far things are not looking good. On the very first boot the stock winmo rom crashed and rebooted. Should I flash another winmo rom?
EDIT:
I've reflashed HSPL and also flashed the latest winmo stock rom with Radio 2.15 now. Running Android off the SD card, 2 minutes of angry birds is all it took it to freeze it. I'm starting to believe there must be some hardware damage or something, this is making no sense.
Even surfing the web in the stock winmo rom caused a reboot, the phone is getting quite hot too.

Having exact same problem... should i warranty it and send it in?

ArkAngel_X said:
Having exact same problem... should i warranty it and send it in?
Click to expand...
Click to collapse
If you are lucky enough to still have warranty, do it. I don't have that option sadly.
So I have pretty much narrowed down the cause of the problem to overheating. I let the phone cool down to about 25c and then I ran angry birds and surfed the web and it didn't crash and I played for about 15 minutes. When the temp approaches about 37-40c, the chances of a crash become pretty high, once it crashes it will keep crashing left and right until I let it cool back down.
All evidence now points to an overheating problem. Especially because it is only intensive tasks which seem to cause crashes and only the more CPU/GPU intensive tasks can cause the phone to heat up fast.
Anyone else dealt with this issue? I have no other way to prevent this than to stop heavy use of the phone when it gets warm. This is ridiculous, next thing I know, I'll be walking around with a desktop CPU heatsink mounted on my HD2...

First post WOOO
I have been having a similar issue with my HD2 (Telstra). I was running darkstone on the SD card but occasionally my phone would freeze then I would have to restart a few times to get it working (or leave it for a while). I decided to install the android desire stock ROM using NAND. I changed the radio according to the recommended 2.15.50.14.. after I did this I had a lot of problems with frequent freezing even before installing the new ROM (so during the process). I did successfully install the stock ROM but I now have the issue where if I enable internet usage within about 5 minutes my phone will freeze (but only if I am using the phone). However if I use wi-fi or usb tethering I can use the net for anywhere between 5 minutes and 8-9 hours.
I also have the problem of freezing just after boot, but apart from that my phone has never frozen unless I enable internet usage. Furthermore, this issue only became frequent after changing radios. (for the life of me I can't remember what the previous radio was). When I have more stable internet access I'll try flashing a few different radio's...
But right now funnily enough.. I'm jumping between my phone internet and someones open network in my apartment block... both of which are very sporadic...
Hope this helps somewhat (or will at least..)

There are many threads regarding this issue. If you still have the problem after trying different radios and roms, then it is probably the mainboard.
Mine was also overheating and after I tried all possible fixes, I sent it for repair. They changed the mainboard and everything is OK now. No overheating at all.

[Q][Help] Strange Freezes

Hi,
so my problem is a bit strange... i didnt find anything that would be of help untill now.
Im using a HD2 512 (EU)...
I tried like 4-5 android NAND versions
and its the same problem with all of them.
Actually it even started after i flashed to a newer WinMo Version.(It worked just fine with the original stuff on it)
I had to change the HSPL for it from 1.44 to 2.08 of corse.
If i use it normaly .. lets say i only listen to music, surf or call it works just fine.
But if i Surf + Listen to music or play Games it just freezes. (So if i heavily use it i guess but music + surf shouldnt be a problem for such hardware lol....)
It does not reboot or anything so i have to take out the battery.
Also when it freezes while i listen to music there is a realy nasty LOUD sound comming with the freeze. like bzzzzzzzzzzzzzzzzz...
So is there any advice or a solution for this?
I hope i didnt forget any information.
ty in adv.

That's a very weird problem. I don't think it's a matter of no ram available, as I have ran into situations where I use up all my ram, and my earphones certainly don't give me a bzzz sound.
Well sort of a stretch in helping but try doing a task 29, reinstall your radio, then MAGLDR and then your android build. Maybe you should get a task manager also to close apps so you don't run out of ram.
Also refrain from pulling out the battery, you might mess up the pins. Try to use the soft reset button instead.

ive done task 29 installed new android versions / tried cwm and the ones without cwm
magldr has been installed too
even changed my radio to a new version
still freezes but ive noticed that my ram is pretty ok i got 200 mb left while playing
so its ok i guess
there gotta be another problem
also games freeze after a while so if i play 5 min.
the weird thing is that angry birds never freezed untill now (ive been playin 20-30 min)

no more ideas? =S

can't really offer up much help but i've had almost exactly the same experience - been using android from SD since xmas and its been very stable then started getting freezes and the bzzzzzz (mine happened mostly when using youtube)
I switched back to the faithful energy rom and kept getting freezes even on minor use e.g. just browsing, followed by multiple boots. I found that the back was getting hot as well and it would only turn on and work properly once I'd left the battery out for a while.
I've wiped everything and gone back to stock SPL and the latest stock rom/radio and im going to see if it continues and if it does its going back to HTC

the device might have developed a hardware problem...
one thing to check for is bent battery pins...look closely and make sure they are all straight and shiny.

i think that its a hardware problem too
the pins are ok not bent and everything looks fine
the back was getting very hot with original rom but i didnt have any crashes
ive sent the device in maby they will even excheange it if its a hardware problem
ill post after i get it back maby it will help someone
ty

I`ve same problem and i realized that is hardware problem
i`ve changed almost everything to try out where is a problem.
Most of hangs i`m getting when Igo is up and running, no meter i`m on route or just try to simulate a route. I`ve also tried to lower CPU speed from application an to left it running on 410 MHz. Device is much colder than but it hangs again and when it hangs screen is freeze and device getting hotter and hotter and there is no other way to get it back except taking battery out and put it back again.
i thought that first of all problem was in SD card because Igo is starting from SD card but i`ve tried from another one working at my colleague device but same problem persist.
Then i thought that problem is in Igo version but tried 7-8 different ones and same problem persist.
Then i thought that problem is in GPS receiver (hardware part) but i`ve tried to simulate route for about 2000 km with GPS receiver plugged out and same problem persist again.
I assume that mother board is problem and now i don`t have a way to test that part
Will see in next couple of weeks maybe some cheap one comes up on Ebay or something like that.
Any idea?
Maybe i`m wrong somewhere?
Regards

[Q] Serious problems w/ HTC HD2 NAND ANDROID

Every time i boot android it freezes either with the GO GO GO! or at the start of android, every time i start gps, or turn on internet. Also when i play games or anything like that it freezes and does nothing else more. Sometimes when i play music and it freezes also the music does so it loops a buzzing sound. I have tried many different versions of NAND ROMS. All ended up freezing. It feels like i am the only one having such problems , because i have searched many threads and none have the same problem as me. So what should i do?

Which ROM?
MAGLDR Version?
CMW Version?
TMOUS/EU?
Radio ROM Version?

GRJ22 NexusHD2-GINGERBREAD v2.7NAND
MAGLDR 1.13
CMW 3.0.2.5
15.42.50.11U_2.15.50.14

can you descripe how you flashed the roms? maybe you did something wrong - each time.
maybe try to use some toolkit like mine or the other one to do a guided install.

Run task29 on your phone, then reinstall MAGLDR, followed by the correct partition layout., then zip package. Boot your phone WITHOUT the sdcardin it and test what you can (obviously music wont work without the sdcard.)
If everything works, you probably need to format your sdcard to remove any lingering configuration files thats its loading (dont forget to backup anything important you want to save of your sdcard.
Sent from my HD2 using XDA Premium App

do a task 29, reinstall magldr, go to clockworkmod, wipe data/chache/dalvik cache, then reinstall the rom

Well i have tried everything. Did the task29 about 10 times and reinstalled maglrd 5 times. I get stuck on the CWM. I download the right partition layout (as the rom requires) and whenever i try to boot from NAND i get nand kernel open failed. I also try the AD recovery under #8 i get stuck on the ''GO GO GO''. I have tried this for 5 hours and still no luck. I'm giving up and flashing a stock W6.5 rom. Thanks for trying

Sounds like you didn't flash the cwr right
Try the guide from this thread
http://forum.xda-developers.com/showthread.php?t=945427

Okay so i decided to do this from scratch. Stock downgrading the rom then from the beginning. I'll post if it will be successful.

I had the same problem...
It was the sd card. It was corrupted and I was told to use the Panasonic formatting tool(after removing pictures and music and t backup and sms backup)
So I hspl 2.08 mag 113 loaded zip and away I went
The formatter even brought back to life 2 sd cards that windows couldn't format.
Hope this helps. It worked for me.

I have the same problem with an HD2 TMOUS.
The freezing problem happens when performing certain tasks, like gps navigation, 3g/edge navigation or video filming.
I did again the flashing process from scratch, task29, magldr, cwr, and finally the rom, for a moment it was ok but then the problem started again.
I installed Sygic instead of Ndrive on this device and the freezing problem using gps go away. But when I turned off wifi and when the data connection over 3g/edge started the phone freezed again.
Going to check the sd card but I think this could probably be something with the cpu load.
PS: Sry for my english

The Final Thing.. HTC HD2 Hardware crap..!! Overheating issue
My Dears
This problem has nothing to do with the Rom /versions of Rom / winmo or android roms / the way u flash / or there is nothing wrong with the applications u installed / Processes Running in background
I experienced the same misery & also have seen many forums, where friends having this issue, usually they attribute it to software issues with roms/ applications, but unfortunately its not like that!!
Indeed its hardware issue because of faulty Motherboard your Leo has inside.
Your phone crashes because of overheating CPU and fails to reboot until unless you wait to let it cool down for 4-5 minutes or more by taking battery out
HTC HD2 Freezes, fail to soft reset, even stuck on rebooting when its processor got heat up up to 37 - 38 C, its fairly common to get up to this temp wen u use wifi, data connection, sd card, hold your set in hand or there is summer when usual temperature outside is 35 - 40 or more
Basically its design fault, When you use your hd2 for some time, its 1ghz processor produce a lot of heat, but no way for it to dissipate, 2nd all the imp things like antenna, sd card port, sim card port, charging port are concentrated on lower aspect of set causing excess heat generation but its metallic casing fail to dissipate, and eventually your processor fails to work at all
I have tested it personally, i used battclock on winmo & also widget telling temp on android, hd2 works fairly wen its core temperature remains <35 C, once it goes upto 37 - 38C its starts freezing and then even fails to reebot untill unless let it be cool down.
No other solution except to send your set to htc warranty or repair center & get your motherboard replaced
Not all the handsets of htc hd2 have this problem, many works well, but if you are unlucky to have the weird one, get its motherboard replace
& all the things will be fine
i have a bad words for HTC, Poor job!!

Azeemkamal said:
My Dears
.......
Indeed its hardware issue because of faulty Motherboard your Leo has inside.
Your phone crashes because of overheating CPU and fails to reboot until unless you wait to let it cool down for 4-5 minutes or more by taking battery out
HTC HD2 Freezes, fail to soft reset, even stuck on rebooting when its processor got heat up up to 37 - 38 C, its fairly common to get up to this temp wen u use wifi, data connection, sd card, hold your set in hand or there is summer when usual temperature outside is 35 - 40 or more
Basically its design fault, When you use your hd2 for some time, its 1ghz processor produce a lot of heat, but no way for it to dissipate, 2nd all the imp things like antenna, sd card port, sim card port, charging port are concentrated on lower aspect of set causing excess heat generation but its metallic casing fail to dissipate, and eventually your processor fails to work at all
I have tested it personally, i used battclock on winmo & also widget telling temp on android, hd2 works fairly wen its core temperature remains <35 C, once it goes upto 37 - 38C its starts freezing and then even fails to reebot untill unless let it be cool down.
....
Not all the handsets of htc hd2 have this problem, many works well, but if you are unlucky to have the weird one, get its motherboard replace
& all the things will be fine
i have a bad words for HTC, Poor job!!
Click to expand...
Click to collapse
Huhh??! Really!!!

I install cLK andriod 2_3_5 NAND Runnymede 1_05_401_4 and trying to install Arabic lang but no way, every time the arbic lang give me that its O.K but I cant read arabic Messages and the letters are separate

[Q] Chances of recovery after "freezer" trick?

I've installed on a friends HD2 one of the WinMo 6.5 ROMs, as they're all better than the stock firmware.
This was around a year ago.
A few months ago he told me he's having problems accessing the net, and that the phone locks up every time.
So I've set up a Skype conversation and wanted to walk him through installing a new firmware (at the moment he wanted to try out WP7). I didn't think it's anything serious; WinMo tends to go a little wonky every once in a while.
So I walk him through the typical steps: Task29 + radio, MAGLDR. All this works fine. Then we proceed to install one of the many WP7 roms (to make sure it's a decent rom I tried it first on my own HD2; it was working fine). However, MAGLDR locked up when preparing and clearing the partitions for the system. I've walked him through the procedure a few more times (thinking he might be doing something wrong or it was a one time fluke; we are still talking via Skype, remember), but it was always the same.
I've then tried to walk him through Android installation, but the process, once more, halted when installing Clockwork Recovery (once more, clearing and preparing partitions).
Finally, with no more ideas, I did the SD card trick to reinstall the original OS. That worked fine, but at the end he said the phone still locked up.
Yesterday he came to visit me, and brought the phone with him. I attempted to install Android, and indeed... the furthest I was able to get was the GO GO GO screen when launching AD recovery, at which point the phone locked up. Earlier, it would lock up on the countdown (123456) throwing errors. I must mention that I was able to install Clockwork, but it took far more time than it should when preparing the partitions.
At one point, when redoing the whole thing over (Task29, radio) the phone vibrated 7 times and refused to cooperate when installing the radio.
At this point, after reading some posts, I decided to give the old freezer a try and... put the phone in the freezer for about 30 minutes.
It came out nice and cold, and to my surprise, I was able to install Clockwork, run it, install Android... and it's still working.
It's definitely warmed up since I took it out, and has been working all night (albeit with no SIM card). I was able to reboot it, enter AD Recovery, and all in all, it seemed rather stable. But if it's just a temporary thing, then my friend is more willing to buy a new phone rather than keep on fighting with this one (and since the phone is way past it's warranty, there's little point in taking it for repairs).
With all that said, what's the chance that the phone will now function properly? Could the freezer trick actually FIX the phone, rather than temporarily mask some underlying hardware issue?

the freezer trick is more of a fast solution, but it won't fix the problem.. there's a thread about how to solve this:
http://forum.xda-developers.com/showthread.php?t=982454
I don't have overheating problems so I didn't bother trying it.

The freezer trick will only serve as an indicator that your phone is suffering from the thermal issues that are being addressed in the link that Dr.Move posted. I had another HD2 that wouldn't get past MAGLDR unless it was cold. Even then once it got warm it would shut off.

I have similiar problems with Shaamaan and I have another HD2, which works flawlessly and doesnt get stuck
while it might be either BAD BLOCKS, or the THERMAL problems as posted above, I am half tempted to put it into the freezer
I have warranty though, which I should probably warranty it before doign anything silly

Sorry for the late reply.
The thing is, after going through the freezer, the phone is now running smooth. Again, I don't have a SIM card for it (it's T-Mobile locked), but other than that, I was playing with it using my home WiFI and it didn't lock once. I've also rebooted it a number of time, entering the AD recovery mode without a problem.
I've taken a quick glance at the thread linked Dr.Move and... whoa, that looks scary. It's not even my phone, and I still wouldn't feel comfortable doing that. There's a certain level of finesse required with electronic devices of this kind; I can take a computer apart, but this?
Anyway, seems like I need to put a bit more stress on the phone. Any suggestions? Would running some of those Android performance tools be enough? Or do I specifically need a CPU stress testing tool like the one mentioned in that scary thread?
EDIT: I've found some stress tool on the store, and it's been running for 15 minutes now, reaching a temperature of 34 degrees and seems to stay there.

try to run games or stress tools while charging, this will heat it to over 40 Celsius, I got it over 42 before with no problems, but be cautious.

currently facing this issue as well
wonder if anyone else tried this and it worked, and what tips / concerns can be shared

Is it still fixed???