[Q] HTC HD2 : Software update failed - HD2 General

Hey,
My sister has given me a HTC HD2 to repair which she tried to upgrade from windows to android but screwed up somehow. I have given this phone to a local service center but they failed to do anything about this.
Whenever i am trying to turn on the phone a message pops up ' Software update failed, please try again ' and after that a white screen shows the message
' Loading... ' but after that nothing happens.
Can anyone give me a link where i can find to step-by-step process to repair this phone to use android or windows. I just need this phone to work properly. Doesn't matter if the OS is android or windows.

Ok try this, make sure you have the proper version of Windows Mobile Device Center or Active Sync installed on your computer, this software has the USB drivers you need to get the HTC Sync connection with the bootloader. Go to Microsoft.com to find this. Next go to HTC.com and find the correct stock RUU of Windows Mobile for your HD2. It should have the region that the HD2 come from and the carrier the HD2 was originally used with in the name of the RUU. Boot the device up into bootloader by
powering on the device and holding the volume down button down. Connect it to the computer via USB and wait until you see Serial in the White bar of bootloader change to USB. Then run the RUU as administrator. Also make sure you take the SDK card out before you boot into bootloader.

after that a white screen shows the message
' Loading... ' but after that nothing
Click to expand...
Click to collapse
There's a rom on the SD card.

Thank you guys for your replays...
Now the problem is when i'm connecting my phone with my PC windows mobile device center shows not connected...is there a problem with the phone ? is there any other way out to sync the phone with pc...and i'm not quite sure about the region i should pick...does it really matter ? I mean the region....if it does how can i be sure which one to pick ?

As Sam said it is a LEOIMG.nbh file on the SDK card. You will have to remove the SD card from the device so this doesn't not cause problems. Also make sure to delete the file before you put the SD card back in the device.
Now make sure you have the appropriate version of Windows Mobile Device Center or Active Sync installed. Next boot the device into bootloader and wait for Serial in the white bar of the bootloader changes to USB. This means you have HTC Sync connection. You can then run a RUU. You do not have to have to use Windows Mobile Device Center and it does not matter er if Windows Mobile Device Center does not show you are connected. As long as it says USB in the white bar of bootloader you are synced up with the computer and can flash via RUU or flash HSPL or SPL.
If you have a T-Mobile HD2 do not use a RUU that has a radio version that has a 51 in it. The radio version will be in the name of the RUU. Look at the example below, the radio is in red. Notice the 50 in the radio, if it is a 51 here do not flash that RUU as it will brick your HD2 if it is a T-Mobile HD2.
RUU_Leo_1_5_TMOUS_2.09.531.4_Radio_Signed_15.34.50.07U_ 2.08.50.08 _2_Test.zip/

Related

Upgrade ROM without ActiveSync!

hi bro
My Herald have a big problem. it's freeze on the HTC spash screen and can't load the ROM. I've made a hard rest, it's done but the problem ist still present.
I've download the Windows Mobile 6 RUU on the HTC official site but it's impossible to do the rest because ActiveSync is not connected with my phone. How can i resolve my problem without ActiveSync?
see this post 6
this method work!
http://forum.xda-developers.com/showthread.php?t=340618
I've done all said in the forum you have indicate but nothing....
I fear that my device is not out!
WaveMaster1406 said:
hi bro
My Herald have a big problem. it's freeze on the HTC spash screen and can't load the ROM. I've made a hard rest, it's done but the problem ist still present.
I've download the Windows Mobile 6 RUU on the HTC official site but it's impossible to do the rest because ActiveSync is not connected with my phone. How can i resolve my problem without ActiveSync?
Click to expand...
Click to collapse
Have you placed the phone into bootloader mode before using the RUU? (Holding the camera down and pressiing the soft reset button?)
Activesyn won't recognize the phone if connected during bootloader ... but if the phone says "USB" on the bottom left, you can run the RUU and it will work.
My device display "USB" in bootloader mode when i connect it to my PC.
But the problem is that the pc can't detect a new device connected...
When i try to flash by the SD card my herald can't detect the card!
I'm affraid! Please HELP ME!!!
why you d´ont write more?
isp XXXXXXXXXX
spl XXXXXXXXXX
card formatted at FAT 32?
camera + comm + reset ?
and was see you
"card not recognized?"
i am not a profi, but if one one this read, can you help
i find this in herald forum from here, try it again, and again....
and answer.
Ciao
why you d´ont write more?
isp XXXXXXXXXX
spl XXXXXXXXXX
card formatted at FAT 32?
camera + comm + reset ?
and was see you
"card not recognized?"
i am not a profi, but if one one this read, can you help
i find this in herald forum from here, try it again, and again....
and answer.
Ciao
IPL 1.08.0001
SPL 1.08.0001
It's normal that i get same informations about IPL and SPL?
I've done the procedure to enter in bootloader mode
But my computer don't detect it and my device display "USB" in the white area
of bootloader screen (this is normal)
But i don't know why it can't read my card with HERAIMG.NBH file inside!!!
The version of my bootloader is not displayed. Is it normal?
Per aps my bootloader get to be flashed, but how can i do it if it's the source of my problem?
PLEASE YOU ARE MY LAST SOLUTION!
about ipl 1.08xxxx and spl 1.08 xxxxx (very bad problem)
http://forum.xda-developers.com/showthread.php?t=343760&page=2
1 you have original Ruu.,.,......ship.exe
try it again when you are in bootloader mode, and reply. goes or not?
2 you have your original ruu..........ship.exe
whit winrar extrat all, and you have to rename the ruusigned file (60MB or more MB not the file with 1 MB!, to HERAIMG.nbh.
if dont work i some not can help you i m sorry.
my device work after many problem again but i have no WLAN and i have not isp 1.08xxxxxxxxxx
i wish you can write very good new!
show in your computer
if you are in bootloader mode wiht herald
if you have a networkcard not active! reactive this now
i had wm5 and his sync automatic
but after data crash on herald with wm6 does not sync again,
i search in my computer and a have see that 1 windows mobile device card does not was connect and i have reconnect this. and momentanly works again good with wm5, wm6, touch flo
show, you have no other way
ciao

Should like to Flash ROM, but ERROR 260

Hello
I've got a problem. I want to flash my ROM to WM6.5.
I connectet my Phone with Vista over USB-Port.
The ROMUpdateUtility.exe start the GUI.The phone disconnect from Vista and the Install GUI shows me after few seconds the ERROR 260, that my Phone ist not connectet.
On my Phone I see the three coulored Monitor. On the left lower site is written "USB".
I tried to hold the connection with Vista ( i startet the Camera or other Applikation ) but the same problem.
Whenever i start the ROMUpdateUtility.exe the same. Disconnect and never connect again.
What can i do, that my phone stay connectet with Vista, so the Install GUI can make his work?
thx AcidC ( and sorry for my bad english)
run artemis uspl first
remove any sd card if u have
and then try it
Hi,
we tried with and without microSD card and or sim card.
The real problem is the connection which is interrupted and doesn't rebuild.
Independent of trying to flash the WM6.5 or USPL.
Silly question, but you never know..Do you have Windows Mobile Device Center installed in your PC and is your device connected to it? It is the "Activesync for Vista". The three coloured screen is normal, it is called Boatloader. After that you should have a progress bar of what you are updating (rom,radio..uspl..etc) on both PC and Artemis. In my case, when i got error [260] it's always because I forget to remove the SD card. I know you already tried this but keep it away from device when you flash.Your problem is maybe about Vista Drivers for Artemis, there are threads concerning it. Before you investigate further,try to install/reinstall Windows Mobile Device Center, change USB port and flash with a freshly booted PC. Hope you'll get the magic.
P.S. USPL flash is ABSOLUTELY THE FIRST THING TO DO!
Workaround: try to flash with a PC running XP
You need RUU for vista
Ok. I tried it again, but like u said, i need USPL and WM6.5 RUUs for Vista. But can u help me? I don't find somthing :-(
I consider myself beeing quite lucky for not having needed this even if I'm on Vista,hope helps for you: http://forum.xda-developers.com/showthread.php?t=337097
Use these drivers for Vista:
http://forum.xda-developers.com/attachment.php?attachmentid=33662&d=1169888879
Yeahhh ... Now it works. Thank U all. And now i understand. I had to update my MobileSyncDriver in Vista. Thank U very much

Problems flashing hspl2_1024 **solved**

Hi all, I'm a total noob at this but I've read every possible thread about the Tmous 1024 HD2 concerning flashing hspl2_1024 and the error code that says failed usb connection.
My problem is a bit different from the others' problems but I'll try to be as thorough as I can.
Let me start off first by listing my phone and all of its "stats"
TMOUS HTC HD2
Ram - 576MB
Flash - 1024MB (I'm guessing that this is the ROM size)
OS version - 5.2.21889
Manila Version - 2.5.20121412.1
ROM version - 2.10.531.1 (82076) WWE
Radio Version - 2.08.50.08_2
SPL - 2.08.0000
I'm at the very beginning of the process (flashing the hspl). I've read mskips tutorial backwards and forwards several times.
The first problem is that WDMC doesnt pop-up when the phone syncs with the comp. Matter fact, the green WMDC screen has never shown up on my comp., not even when I go into the start menu and click WMDC (I've tried every usb port on the comp and have visited microsofts website and downloaded and installed their WMDC a few times). All that comes up when I click WMDC is the connection settings that says Device connected.
The second problem is that when i click the next screen on the hspl2 install window, I get an error window that says something about rapi.dll not being able to be found (i get that error twice and then it seems to resume installing).
Following that, I get the usb failed connection error (a couple minutes later) and hspl2_1024 closes down. My HD2 never goes to the tri-color bootloader screen. I've tried going into the bootloader screen prior to installing hspl2_1024 but that didnt work either.
I'm completely stumped and have searched this forum for the answers to no avail. I've done a hard reset and tried again, but that didnt work. The only thing I havent tried is putting the hspl2 on my sd card and doing it from there, which from what I've read over the past few days is basically considered a no no.
I need help and all help would be greatly appreciated.
Would have pictures but the forum wont allow me to post any.
Flashing TMO HD2
Back up all data on your phone before flashing.
This is what I did and worked.
Assuming you purchased the HD2 in the US from TMOBILE.
1. Change your sync settings on your phone to use Active Sync not the usb.
2. Plug in your device to your computer. Hopefully it recognizes your phone. (If it doesn't then you might need to re-install the windows mobile device center)
3. Once connected run HSPL2_1024. Follow instructions there and should connect. Your phone should have the RGB screen. HSPL program will prompt you which version you want to install. I used 1.0 as it was the only selection
4. When completed it should say something with "HACKED"
5. Reset your phone by taking out the battery for 5 seconds.
6. Once it's powered on it should connect through Windows Mobile Device Center.
7. Now it's time to flash your custom ROM. Hopefully you have the CustomRUU.exe file together with the nbh file.
Funkyrocemz said:
The first problem is that WDMC doesnt pop-up when the phone syncs with the comp. Matter fact, the green WMDC screen has never shown up on my comp., not even when I go into the start menu and click WMDC (I've tried every usb port on the comp and have visited microsofts website and downloaded and installed their WMDC a few times). All that comes up when I click WMDC is the connection settings that says Device connected.
Click to expand...
Click to collapse
Mine never comes up either,
click start and start typing 'windows mobile .....' in teh search box and you should see it come up in the list. (round green icon)
either right click that and choose pin to start menu or drag it to the desktop as a link, then you can start it manually. You should find that once you are using it, it starts to come up on its own 'most' of the time.
never mind it seems my computer is to blame... issue solved!

[Q] Can I recover my HTC HD2?

I was updating my HTC HD2 by following the recent article in MicroMart.
I had successfully installed SPL-2.08.HSPL.
Next, instead of updating the Radio ROM, I did the MAGLDR ROMUpdate (apparently successfully) and now when I switch the phone on it just hangs with the intial HTC screen.
I cannot connect it with the PC through Active Sync.
Apart from kicking myself is there anything I can do to recover?
go to bootloader and reflash magldr
But don't I need to get connected through Active Sync through Windows Mobile Device Centre?
How do I get the HTC HD2 to do anything?
Fuzz99 said:
I was updating my HTC HD2 by following the recent article in MicroMart.
I had successfully installed SPL-2.08.HSPL.
Next, instead of updating the Radio ROM, I did the MAGLDR ROMUpdate (apparently successfully) and now when I switch the phone on it just hangs with the intial HTC screen.
I cannot connect it with the PC through Active Sync.
Apart from kicking myself is there anything I can do to recover?
Click to expand...
Click to collapse
Try to flash the latest stock ROM via SD card.It will remove the HSPL and MAGLDR.
Fuzz99 said:
But don't I need to get connected through Active Sync through Windows Mobile Device Centre?
How do I get the HTC HD2 to do anything?
Click to expand...
Click to collapse
One more example in the pile of several thousand people confused by the use of the term "get an activesync connection".
it doesn't mean the program activesync, just a USB connection.
Enter bootloader manually. Connect USB, when word "serial" becomes "USB" you can flash.
Most winmo flashing problems are caused by the time taken for the rom.exe to reboot the phone into bootloader. Putting it in bootloader manually will save you about half a minute per flash, and practically nullify any timeout connection errors.
Giraff,
Thanks for the advice, but I would be grateful if you would tell me what file to put on the SD card.
Do you mean a file like "RUU_Leo_S_Orange_UK_3.14.61.2_Radio_15.42.50.11U_2 .15.50.14_LEO_S_Ship.exe"
which I then
- Rename to LEOIMG.nbh and copy to the root of a microSD card that's been formatted to FAT32
- Insert the storage card into your phone
- et seq?
Sam Samuel,
I've got USB on the phone, but I don't get access through Explorer.
Do I just execute the above RUU...exe file on the PC or put file
RUU_Signed_0409.nbh
on the SD card et seq.
that file, although it is an .exe file, is actually a zip.
to do an sd card flash
right click that file, and choose extract here, or perhaps unzip here, or unpack here, depending what archive program you have installed, if you cant see any options like that, install winrar or 7zip (theyre free)
It will extract to around 8 or so files, one of which, the biggest, is called RUU_signed.nbh and that is the actual rom file.
Take that file, rename it leoimg.nbh copy it to your sd card and reboot into bootloader, , teh flash should start automatically.
Or, since you have now connected to usb in bootlaoder, just double click
RUU_Leo_S_Orange_UK_3.14.61.2_Radio_15.42.50.11U_ 2 .15.50.14_LEO_S_Ship.exe
to run the flash over usb,
BUT
be aware that flashing this (or any 3.14) rom over usb whilst hspl is installed will mean it wont update the spl to 3.03.xxxx and so the rom wont work properly until you manually upgrade the spl to 3.03.xxxx using hspl4
Fuzz99 said:
but I don't get access through Explorer
Click to expand...
Click to collapse
no, you cant access teh filesystem whilst teh phone is in bootloader. This is why the update utility wont show you the 'from version' info, because it cant access the registry.
Or would I find it easier to put the file "RUU_Signed_0409.nbh" on the SD card?
I don't know what 0409 means.
0409 is the country code, not usually there, but nothing to worry about. yea you can do it sd card method if you like. it will only work if it is teh actual correct rom for teh phone, from sd card, , cant use hspl to get other stock roms on there with sd card.
If i were you tho i would have run the .exe as soon as 'serial' because 'usb' and i would know by now whether it works or not,,,, hehe.
Thanks for all the advice.
I will try again tomorrow.
samsamuel said:
One more example in the pile of several thousand people confused by the use of the term "get an activesync connection"
Click to expand...
Click to collapse
Just to add to this statement so people will better understand why Samsamuel phrased this this way. If you notice while in bootloader and the USB is present at the bottom of the screen, on your computer it is listed as HTC USB Sync.
Take the battery out and put the battery back on again. connect the usb to both phone and computer (2)hold the volume down button and press the phone power button . it will show USB Connection once it goes into magladr
Once I understood that plugging in a USB cable while in HSPL and seeing Serial change to USB on the HD2, I was able to flash the Radio ROM and proceed with the installation of Android 2.3.
All appears to be working now.
Thanks for all the advice.

[Q] Can't instal HSPL neither LEOIMG.nbh through memory card. HELP!!!!

My phone started having Issues ever since I installed Core Cell, I am not blaming one bit Core Cell i am just explaining, I used the windows 6.5.5 with android on my Memory card also from coredroid(none of the other sd roms would work). I got tired of windows 6.5.5 basically because my contacts from gmail would not upload to my phone in anyway possible and android coredroid did not work properly. Well now that i try to flash HSPL I am getting a fatal error, my
PB81120 SS-B3
SPL is 2.08.0000 8G XE
MicroP(LED) 0x05
MicroP(TOUCH) 0x50
when I run HSPL I get this message:
Critical ERROR
Flow:00000003
Error Code: 00000004
Description: Bad model ID!
when I run customRUU.exe i get this message:
ERROR [240]: File OPEN
The Update Utility can not open the requested file. please check your Update Utility.
I need help with this constant problem it is driving me insane! I do not know how to make this post one that I will if someone posts something to it, but if you could send me a message with some help also, on top of posting here that will be great!
SDcard
also when I tried to switch roms through my sd card using a LEOIMG.nbh my screen just says Loading.... and never goes to the place where I can select LEOIMG.nbh
Task 29
Also when I try to run Task 29(as administrator) the computer gets to the part where it says updating the ROM image on your PDA Phone... and my to the black screen with the letters htc in gray the percentage does not move at all neither on the computer and the phone. and then i get an error similar to when installing HSPL
eddygonzalez said:
when I run customRUU.exe i get this message:
ERROR [240]: File OPEN
The Update Utility can not open the requested file. please check your Update Utility.
Click to expand...
Click to collapse
are you running the exe as administrator? If not, try that way
yes I am running it as Administrator
When you connect to PC via USB does the word "serial" change to "USB" on the bootloader?
At what point on the process do you get this message?
I'm talking about the hspl process btw.
If you don't have the right hspl (2.08) nothing else will work.
Sent From My Fingers To Your Face.....
Here is a few suggestions for the OP.
One try changing USB ports, try all ports on your computer.
Uninstall ActiveSync/WMDC and then reinstall it, make sure you download the latest vsrsion from Microsoft.
Try deleting all of your USB drivers and letting them reinstall when you connect your HD2 to your computer.
Try another USB cable if need be.
Finally try another computer if you can.
Create a Gold-card. It will bypass CID checks and allow you to flash. Just search for the topic here on XDA. If you can't get this resolved, I can also write a custom CID to the board via JTAG for you to fix this problem.
connexion2005 i will create a gold card and see if that works Thank you very much i will let you know if it doesn't work. how hard is it to create a CID?
Gold card :_(
The Gold Card is not doing anything, every time I do Vol Down and power the tricolor screen pops up and then goes to the white screen where it says "loading...." in blue but it doesn't move from there.... what should i do in that case?
T-Macgnolia said:
Here is a few suggestions for the OP.
One try changing USB ports, try all ports on your computer.
Uninstall ActiveSync/WMDC and then reinstall it, make sure you download the latest vsrsion from Microsoft.
Try deleting all of your USB drivers and letting them reinstall when you connect your HD2 to your computer.
Try another USB cable if need be.
Finally try another computer if you can.
Click to expand...
Click to collapse
I did all of this still no luck, Is it something with my phone that is causing all this to stop working?
conantroutman said:
When you connect to PC via USB does the word "serial" change to "USB" on the bootloader?
At what point on the process do you get this message?
I'm talking about the hspl process btw.
If you don't have the right hspl (2.08) nothing else will work.
Sent From My Fingers To Your Face.....
Click to expand...
Click to collapse
so it goes to the tricolor screen and then goes to the page where it says it is loading and shows htc and the 0% bar and a few minutes later the computer shows that message and my phone stays at 0%.
So installed windows 7 in my new computer downloaded windows mobile device center 6.1 the latest version and I got a new usb cable and my phone is still having the same issues any ideas?
eddygonzalez said:
So installed windows 7 in my new computer downloaded windows mobile device center 6.1 the latest version and I got a new usb cable and my phone is still having the same issues any ideas?
Click to expand...
Click to collapse
I really hate to say it but I think you may have physical NAND problems. The NAND is where Windows Mobile or any OS that you flash to your HD2 is stored, or to help you understand it is where the ROM is flashed to when flashing a ROM. If the NAND chip has too many bad blocks it will not allow you to flash. seeimg as you have tried everything including a gold card, this is the only conclusion I can come up with. The only fix for a bad NAND chip is to replace the main board. Sorry to be the barrer of bad news.
T-Macgnolia said:
I really hate to say it but I think you may have physical NAND problems. The NAND is where Windows Mobile or any OS that you flash to your HD2 is stored, or to help you understand it is where the ROM is flashed to when flashing a ROM. If the NAND chip has too many bad blocks it will not allow you to flash. seeimg as you have tried everything including a gold card, this is the only conclusion I can come up with. The only fix for a bad NAND chip is to replace the main board. Sorry to be the barrer of bad news.
Click to expand...
Click to collapse
I guess I would just have to live with core droid windows 6.5 and android on my sd card. But do you know how to import contact from gmail to windows 6.5?
eddygonzalez said:
I guess I would just have to live with core droid windows 6.5 and android on my sd card. But do you know how to import contact from gmail to windows 6.5?
Click to expand...
Click to collapse
Look in the HD2 Android Q&A and General foum or the HD2 Windows Mobile 6.5 Q&A and General forum, I know I seen a thread on doing this in one of the two forums not too long ago. If you use search make sure to use advance search and select to only search thread titles, and if you can not find it through search than go page by page until you have went atleast 25 to 30 ages back just reading the thread titles. I am sure you can find it.

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