[Q] Videotron Image - myTouch 4G Q&A, Help & Troubleshooting

Hi I need to fix a Htc Panache from videotron. I need the image PD15img.zip from videotron. The phone is stuck at the htc logo i've tried to factory reset and everything but the phone only freeze. I can't boot the phone so making a goldcard is not an option. If anybody has the videotron image or could tell me how to make one from another panache it would be greatly appreciated thx !

Thread moved to Q&A...

Related

Restoring Rogers HTC Dream to original state

Hey all,
First of all, I would like to thank everyone for the work they did rooting the htc dream. I couldnt get it to work and would like to revert to the original state. My phone keeps getting stuck at the rogers screen.
I can however, load the phone up in fastboot mode. I tried flashing it with the original radio and recovery image, but it still gets stuck at the rogers logo.
Thanks
Rohit
After reading my post I think I should provide more info on my situation.
I was following the rooting guide (http://forum.xda-developers.com/showthread.php?p=4280573#post4280573) perfectly till step 15. Instead of finding another ROM to install, i think I reapplied update.zip from step 10. When it asked me to restart it would just get stuck at the rogers logo.
I can still get into Fastboost mode (from what i've read means I have not bricked my phone).
I was just hoping to replace the rogers branded android with the stock android.
If i manage to fix my phone, I promise to be nice to my phone and will make a donation to this forum.
Thanks in advance.
Rohit
Did you ever manage to fix your phone?

After Update radio my HTC magic does not boot

I have a HTC magic with HTC Hero ROM it was running fine. Until I tried to update redio using this http://android.modaco.com/content/h.../03-09-hero-roms-radios-in-update-zip-format/. After I download and update the radio. I can not boot the phone all its display is an icon with an box and arrow pointing to a phone. I attached my icon image. Please maybe somebody give me an idea. How to boot it back. Thanks in advance.
Chris
ccfiel said:
I have a HTC magic with HTC Hero ROM it was running fine. Until I tried to update redio using this http://android.modaco.com/content/h.../03-09-hero-roms-radios-in-update-zip-format/. After I download and update the radio. I can not boot the phone all its display is an icon with an box and arrow pointing to a phone. I attached my icon image. Please maybe somebody give me an idea. How to boot it back. Thanks in advance.
Chris
Click to expand...
Click to collapse
The radio images at modaco are for the HTC Hero. I was wondering whether or not this radio update would work on my Magic... Try looking in the development section for the newest original magic firmware RUU (it's the official HTC method of updating). This update contains a correct magic radio image (amongst other things). The RUU package should include a readme on how to apply the update. The screen you are seeing on your phone is the original recovery screen so at least we know that your device is not bricked!
Hi,
I'm on the same situation .... my HTC magic not boot. But on my case is impossible run the update menu.
how can I install the original Radio for saphire?
thanks for your suggestions,
This is interesting.
I was considering flashing that EUROPEAN radio to my spare phone (HTC Dream) to basically take the 50/50 chance to see whether or not it would actually register and comply with the device.
So, it's confirmed that this method DOES NOT WORK...correct?
Which radio did you flash again? I'll double-check the link. And which update did you attempt to apply? The 2.1 Hero version of the build...? As in the "enhanced" port. That won't be available for the Sapphire (32B) for a few days. Paul @ Modaco-ANDROID said he is working the kinks out, then fashioning an enhanced version for the Sapphire and apparently the Dream as well.
Hi,
thanks for your reply ... but now, my problem is recover the htc.
I try to entry on the Recovery tool and run fastboot, etc ... and nothing work's ....
thanks for your help
Hmph. That's not a good sign.
jimi01 said:
Hi,
thanks for your reply ... but now, my problem is recover the htc.
I try to entry on the Recovery tool and run fastboot, etc ... and nothing work's ....
thanks for your help
Click to expand...
Click to collapse
Not to say you shouldn't be on the optimistic side of this...but from what you've stated; sounds like you have just created a $300 paper weight! I'm sorry.
If you cannot boot into recovery, cannot run fastboot, and from what I understand you cannot power on your device into a normal loading...that's a serious set of problems. Potentially permanent ones.
NOW, all things considered...have you tried ADB? Can your computer detect the device to run ADB? If so, you might have some luck in that department to uninstall whatever you've done or possibly re-flash the appropriate radio and SPL.
Search tutorials. I cannot offer further assistance for your particular situation. It's in your hands now.
I'm in the same boat.
I'd be interested to find out what this screen actually is. I thought it might be a recovery image but adb devices does not return any information.
None of the usual key combinations to get to hboot or fastboot or recovery will work.
I have the latest rogers update ruu and will try to run that and see if it works.
Wasn't able to use the rogers updater as it wouldn't see the phone.
Spoke to HTC support who seemed not to know what the box with the arrow pointing to a phone screen meant.
They are collecting tomorrow and will re flash it for me.
Whether someone will be able to tell that I was flashing a new, apparently incorrect, radio we'll just have to wait and see.
radio
i have the same thing i tried to install a different radio on the cyn 10.1.1 rom and i had teh same recovery logo. i tried everything. i thing our phone is bricked. i called rogers and they will send me a new phone as i told them i used the rogers update tool. next month ill see if they will charge me for the damage or not.
My phone is back with HTC for repair. Initially they said they would re flash it, but now I understand that they are replacing the main board. It looks like the problem is pretty terminal!
I have same problem, is there any solution for this?
same situation here,any help?
For now there is no solution, maybe serial cable in blue led mode or jtag can help,
read about it in G1 section:
http://forum.xda-developers.com/showthread.php?t=591048
This problem is caused by failed radio rom update, I think JTAG will help, but problem is we dont have pinouts for magic. So if anyone have magic with water damage can help us finding pinouts for jtag.
jimi01 said:
Hi,
I'm on the same situation .... my HTC magic not boot. But on my case is impossible run the update menu.
how can I install the original Radio for saphire?
thanks for your suggestions,
Click to expand...
Click to collapse
Same problem , but you should go back and download your same SPL & Radio that came with your and go into fastboot and flash theme to your phone , then flash the correct recovery img for your phone model , and hopefully you are good to go , hope this helps .
PS : should be done through your PC , good luck
Magic with box.arrow problem cant go into fastboot mode!
Hello
Same problem, not posible solution?or i have to sent to Repair in warranty?
Thanks
Nicolas

[Q] Help needed guys!

Hi Guys,
i bought HTC Desire Z from Singapore this month, i was tried to root & it was successful, but when i try to roll back to original rom "RUU_Vision_HTC_WWE_1.34.405.5_Radio_12.28b.60.140e_26.03.02.26_M_release_155556_signed.exe" there is an error. wrong ID. I followed debranding from this forum still no help. I accidentally format the SD card and all the custom rom recovery backup file are gone. I only have clockmod recovery installed on SD card. now nothing i can see when boot up. I am really lost! need you people guide me to get back to normal. I cannot find any original ruu for Singapore model.
I really appreciate
No one offer help!
Sigh!
Have you got S-OFF (via the engineering version of HBOOT) on the phone as well as root ?
What happens when you try to boot the phone, what does it do/say ?

Mytouch 4g won't go past splash screen and freezes in bootloader update.

So, the mytouch 4g I have will not go past the splash screen. I think an RUU may work on restoring the phone to stock but, I mean an exe ruu if that exists for the mytouch 4g the one I had found was uploaded on megaupload and megaupload is gone as many of you may know. I have tried a PD15IMG.zip 2.34 version and the phone gets passed all the saying yes to update but, then freezes once it starts to update. If I do a factory reset in hboot it freezes as well. I cannot access recovery either as it only goes to a black screen and nothing more.
If anyone has a link to the RUU I would greatly appreciate it or if anyone can help me with my problem at all I would greatly appreciate that as well.
The phone is totatlly stock and when I do the bootloader update with the PD15IMG.zip it DOES NOT say "failed-pu".
steam374 said:
So, the mytouch 4g I have will not go past the splash screen. I think an RUU may work on restoring the phone to stock but, I mean an exe ruu if that exists for the mytouch 4g the one I had found was uploaded on megaupload and megaupload is gone as many of you may know. I have tried a PD15IMG.zip 2.34 version and the phone gets passed all the saying yes to update but, then freezes once it starts to update. If I do a factory reset in hboot it freezes as well. I cannot access recovery either as it only goes to a black screen and nothing more.
If anyone has a link to the RUU I would greatly appreciate it or if anyone can help me with my problem at all I would greatly appreciate that as well.
The phone is totatlly stock and when I do the bootloader update with the PD15IMG.zip it DOES NOT say "failed-pu".
Click to expand...
Click to collapse
I'm having the same issue but mine wont even try to flash the RUU
Phone that freezes when doing factory reset or flashing bootloader, is just as dead as the one with Fail-PU.
Phone that doesn't try to flash the RUU - it means the owner of the phone didn't follow the guide properly and didn't search enough. There are several reasons why it can happen, starting with incorrect file naming, through SD card format (FAT32) and some more.
Jack_R1 said:
Phone that freezes when doing factory reset or flashing bootloader, is just as dead as the one with Fail-PU.
Phone that doesn't try to flash the RUU - it means the owner of the phone didn't follow the guide properly and didn't search enough. There are several reasons why it can happen, starting with incorrect file naming, through SD card format (FAT32) and some more.
Click to expand...
Click to collapse
So to be clear as clear as clear, owners of these phones should go ahead and chuck them on the bay for 50 USD?
Those that have the update stuck on bootloader update, and factory reset getting stuck? Yes.

[Q] I need help ASAP please. HTC Panache stuck on HTC Splash Screen

I need help, and I need it fast.
I never create accounts for forums but this phone is driving me insane.
I have a phone which is not mine but I have taken the liberty of restoring this persons phone.
It is an HTC Panache, LOCKED to Mobilicity and it is stuck on splash screen.
I have tried for countless hours to reload the software, I've downloaded 3 different files all pertaining to PDIMG15
How do I restore this phone? Which file do I need and do I need to make a Goldcard???
Everytime I try to restore it finds the PDIMG15 file on the SD Card, goes through the blue bar and Gold bar and then says CID INCORRECT, UPDATE FAILED.
What is the solution?
Thanks to anyone who can help me.
This post tells you how to make a gold card and use it on the panache.
http://forum.xda-developers.com/showpost.php?p=16858971&postcount=98
estallings15 said:
This post tells you how to make a gold card and use it on the panache.
http://forum.xda-developers.com/showpost.php?p=16858971&postcount=98
Click to expand...
Click to collapse
Correct me if im wrong, but this wont work unless the phone is operational... the only thing accessible on this phone is the bootloader.
My ignorance when it comes to the panache is obviously showing. You can try the RUU?
http://forum.xda-developers.com/showthread.php?t=1216076&page=2
estallings15 said:
My ignorance when it comes to the panache is obviously showing. You can try the RUU?
http://forum.xda-developers.com/showthread.php?t=1216076&page=2
Click to expand...
Click to collapse
I am downloading the RUU at the moment.
Once downloaded what exactly do I do with the RUU?
I have searched on how to use it but to no avail.
Thank you for any help.. I am desperate to fix this phone, the person I am fixing it for is obsessed with this thing.
jacobavo said:
I am downloading the RUU at the moment.
Once downloaded what exactly do I do with the RUU?
I have searched on how to use it but to no avail.
Thank you for any help.. I am desperate to fix this phone, the person I am fixing it for is obsessed with this thing.
Click to expand...
Click to collapse
I have downloaded the RUU
It only finds the phone when in FASTBOOT,
the RUU stays stuck on Rebooting to Bootloader, what is wrong?
Can anyone provide any insight??
Google for the line that you wrote yourself, the one that describes the fault. Look through Google results and see if there is anything you can do.
And you can try making a goldcard and loading PD15IMG, bootloader is enough for it. Or you can extract PD15IMG from RUU (it'll be different, for Panache) and use it in the same way. To load PD15IMG on your SD card use card reader.

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