I have a HTC magic with HTC Hero ROM it was running fine. Until I tried to update redio using this http://android.modaco.com/content/h.../03-09-hero-roms-radios-in-update-zip-format/. After I download and update the radio. I can not boot the phone all its display is an icon with an box and arrow pointing to a phone. I attached my icon image. Please maybe somebody give me an idea. How to boot it back. Thanks in advance.
Chris
ccfiel said:
I have a HTC magic with HTC Hero ROM it was running fine. Until I tried to update redio using this http://android.modaco.com/content/h.../03-09-hero-roms-radios-in-update-zip-format/. After I download and update the radio. I can not boot the phone all its display is an icon with an box and arrow pointing to a phone. I attached my icon image. Please maybe somebody give me an idea. How to boot it back. Thanks in advance.
Chris
Click to expand...
Click to collapse
The radio images at modaco are for the HTC Hero. I was wondering whether or not this radio update would work on my Magic... Try looking in the development section for the newest original magic firmware RUU (it's the official HTC method of updating). This update contains a correct magic radio image (amongst other things). The RUU package should include a readme on how to apply the update. The screen you are seeing on your phone is the original recovery screen so at least we know that your device is not bricked!
Hi,
I'm on the same situation .... my HTC magic not boot. But on my case is impossible run the update menu.
how can I install the original Radio for saphire?
thanks for your suggestions,
This is interesting.
I was considering flashing that EUROPEAN radio to my spare phone (HTC Dream) to basically take the 50/50 chance to see whether or not it would actually register and comply with the device.
So, it's confirmed that this method DOES NOT WORK...correct?
Which radio did you flash again? I'll double-check the link. And which update did you attempt to apply? The 2.1 Hero version of the build...? As in the "enhanced" port. That won't be available for the Sapphire (32B) for a few days. Paul @ Modaco-ANDROID said he is working the kinks out, then fashioning an enhanced version for the Sapphire and apparently the Dream as well.
Hi,
thanks for your reply ... but now, my problem is recover the htc.
I try to entry on the Recovery tool and run fastboot, etc ... and nothing work's ....
thanks for your help
Hmph. That's not a good sign.
jimi01 said:
Hi,
thanks for your reply ... but now, my problem is recover the htc.
I try to entry on the Recovery tool and run fastboot, etc ... and nothing work's ....
thanks for your help
Click to expand...
Click to collapse
Not to say you shouldn't be on the optimistic side of this...but from what you've stated; sounds like you have just created a $300 paper weight! I'm sorry.
If you cannot boot into recovery, cannot run fastboot, and from what I understand you cannot power on your device into a normal loading...that's a serious set of problems. Potentially permanent ones.
NOW, all things considered...have you tried ADB? Can your computer detect the device to run ADB? If so, you might have some luck in that department to uninstall whatever you've done or possibly re-flash the appropriate radio and SPL.
Search tutorials. I cannot offer further assistance for your particular situation. It's in your hands now.
I'm in the same boat.
I'd be interested to find out what this screen actually is. I thought it might be a recovery image but adb devices does not return any information.
None of the usual key combinations to get to hboot or fastboot or recovery will work.
I have the latest rogers update ruu and will try to run that and see if it works.
Wasn't able to use the rogers updater as it wouldn't see the phone.
Spoke to HTC support who seemed not to know what the box with the arrow pointing to a phone screen meant.
They are collecting tomorrow and will re flash it for me.
Whether someone will be able to tell that I was flashing a new, apparently incorrect, radio we'll just have to wait and see.
radio
i have the same thing i tried to install a different radio on the cyn 10.1.1 rom and i had teh same recovery logo. i tried everything. i thing our phone is bricked. i called rogers and they will send me a new phone as i told them i used the rogers update tool. next month ill see if they will charge me for the damage or not.
My phone is back with HTC for repair. Initially they said they would re flash it, but now I understand that they are replacing the main board. It looks like the problem is pretty terminal!
I have same problem, is there any solution for this?
same situation here,any help?
For now there is no solution, maybe serial cable in blue led mode or jtag can help,
read about it in G1 section:
http://forum.xda-developers.com/showthread.php?t=591048
This problem is caused by failed radio rom update, I think JTAG will help, but problem is we dont have pinouts for magic. So if anyone have magic with water damage can help us finding pinouts for jtag.
jimi01 said:
Hi,
I'm on the same situation .... my HTC magic not boot. But on my case is impossible run the update menu.
how can I install the original Radio for saphire?
thanks for your suggestions,
Click to expand...
Click to collapse
Same problem , but you should go back and download your same SPL & Radio that came with your and go into fastboot and flash theme to your phone , then flash the correct recovery img for your phone model , and hopefully you are good to go , hope this helps .
PS : should be done through your PC , good luck
Magic with box.arrow problem cant go into fastboot mode!
Hello
Same problem, not posible solution?or i have to sent to Repair in warranty?
Thanks
Nicolas
Related
Hi, first post on the forum so please be gentle with me....
I have an XDA Orbit 2 which was until last Thursday working fine with the last official upgrade from O2 (Win 6.1, no idea about all the other stuff).
Whilst using the phone last week it suddenly died in the middle of a conversation. It wouldn't power on at all. I took out the battery, waited a couple of minutes, put the battery back in and switched it on. All that happened was the phone displayed the 4 colour screen with "POLA200 SPL-3.13.0000 CPLD-2" in the red section and "Serial" in the white. I repeated the battery removal exercise a few times, waiting for increasing lengths of time but nothing changed.
I had a fairly long search through the forum and have tried for a few hours now going through the various fixes suggested but I am getting nowhere.
It won't hard reset, all that happens is the message "No Image Found" appears for a very short time and I then get stuck on the 4 coloured screen with the message above.
The same thing happens if I try just putting the thing in bootloader mode.
I can't use any of the official O2 rom upgrades as the phone because all the PCs I've tried connecting to it won't recognise it over a USB link.
I've tried connecting to it using mtty, again on several PCs, but I just get a message "USB port can not open". Just in case I've uninstalled Activesync on one PC and got the same answer.
The "how to flash you polaris using the microSD card" originally looked useful but I have some problems with it.
The first is that I need HardSPL installing on the device, which I can't do because I can't get to it.
The second will be down to me not knowing where to look, but I can't find a ROM to download and copy to the microSD card as POLAIMG.nbh. I did manage to find a Win6.5 one (the HTC Polaris - PDaviet rom wm6.5 manilla 2d (core 23004) by tranminhman one) which I thought I'd try. I guess the idea was that if I could just get something working I could always reflash it again with a different ROM or maybe apply the o2 upgrade. Unfortunately the image was password protected and I couldn't find the password in the thread.
I'm kind of at a loss now so any help would be appreciated.
Cheers
Hey,
Sorry i can't help much you'll need to do a lot of reading and troubleshooting...usually it's the onyl way to solve it by trying all options.
I'm just posting this message to bump it up in this forum, but more importantly you should be posting in the Iolite section for help with that specific device especially if you're trying other ROMs.
Also if it died on you and you haven't begun to flash it, can't you send it to the service for them to fix it for you? That way you can rule out any hardware malfunction.
Best of luck!
Alan
Did you do soft reset
alanazar said:
Hey,
Sorry i can't help much you'll need to do a lot of reading and troubleshooting...usually it's the onyl way to solve it by trying all options.
I'm just posting this message to bump it up in this forum, but more importantly you should be posting in the Iolite section for help with that specific device especially if you're trying other ROMs.
Also if it died on you and you haven't begun to flash it, can't you send it to the service for them to fix it for you? That way you can rule out any hardware malfunction.
Best of luck!
Alan
Click to expand...
Click to collapse
Bit in bold er... cant quite understand why in iolite section as the xda orbit 2 is the rebrand htc touch cruise => htc touch find. Its in the right place.
On the side of what to do i the ony thing i can think of would be mtty and if that didnt work then try to reflash the official o2 6.1 release and see what happens when you try to do it.
You cant try to install any 3rd party roms they jsut wont flash as you dont have hard spl installed and cant do that until you have it running again.
Try the above and see what happens...
Hi Nik
I have tried just about every kind of reset, nothing has worked.
Hi Alan
If I can't get it sorted any other way I'll probably send it off somewhere but I'd like to have a go at fixing it myself. It will at least be a bit of fun!
I take then that I've posted this in the wrong forum. Oops, apologies.
Jon
You have not posted in the wrong forum look at my signature!
Hi jon,
Conclusion from post 1,
1) Uncompleted flash with new ROM or hardware problem (half way die)
2) Unsuccessful flash Hard SPL (cannot see Olinex 2.2 wording during bootloader)
3) Your PC & PDA fail to connect via USB (serial wording appear during bootloader)
Try this method,
1) Get shipped ROM from HTC web site, key in your country & serial behind battery
1a) Extract shipped ROM by WinRAR , take RUU Signed.nbh
2) Rename to POLAIMG.nbh put inside SD card, "flash using SD card"
3) Make sure your battery power more than 50% cause it take about 2 hours
Good luck, my friend
[Your request Password: TranMinhMan]
Nik Ahmad said:
Hi jon,
Conclusion from post 1,
1) Uncompleted flash with new ROM or hardware problem (half way die)
2) Unsuccessful flash Hard SPL (cannot see Olinex 2.2 wording during bootloader)
3) Your PC & PDA fail to connect via USB (serial wording appear during bootloader)
Try this method,
1) Get shipped ROM from HTC web site, key in your country & serial behind battery
2) Rename to POLAIMG.nbh put inside SD card, "flash using SD card"
3) Make sure your battery power more than 50% cause it take about 2 hours
Good luck, my friend
[Your request Password: TranMinhMan]
Click to expand...
Click to collapse
Thanks Nik
I've had a bit of a look round the HTC site and couldn't see a ROM to download so I've asked their technical support people if there's anywhere to download it.
Fingers crossed they'll help.
Jon
jonfsharp said:
Thanks Nik
I've had a bit of a look round the HTC site and couldn't see a ROM to download so I've asked their technical support people if there's anywhere to download it.
Fingers crossed they'll help.
Jon
Click to expand...
Click to collapse
Try to get official HTC ROM here, Select WWE (405) CID_001 for your country.
Good luck my friend
have u tried this?...
turn off, pull out the battery, then put it back, charge ur phone till the battery indicators shows green (which mean it's already fully charged) then... power on ur device.
it looks like a dumb suggestion , but... i have had a same situation
(HTC KAISER, not Polaris).
if it doesn't work, then try to upgrade with a POLAIMG.nbh (take it from official HTC ROM)
in a 2G FAT32 microSD root directory.
Nik Ahmad said:
Try to get official HTC ROM here, Select WWE (405) CID_001 for your country.
Good luck my friend
Click to expand...
Click to collapse
Thanks Nik
Much appreciated.
Downloaded the ROM as suggested, unzipped to the SD card, renamed the image to POLAIMG.nbh, stuck it in the phone and things got slightly more interesting.
In bootloader mode I now get a bit further. I get a grey screen which says "Loading ..." then "Checking...." then "00028002 Not allow". It then goes back to the four coloured screen as before.
However, does the fact that it is trying to read something mean that I have just got the wrong file?
I'll try a few more and see what happens.
Thanks once again, your help is greatly appreciated.
Jon
Hi oza
Yep tried all the battery pulling out stuff but got nowhere.
The ROM thing on the SD card gets further. I extracted the ROM from the official O2 upgrade, stuck it on the card and renamed it POLAIMG.nbh.
If I put the phone in Bootloader mode I now get even further than before. I get a grey screen with:-
POLAIMG.nbh -
RADIO_V2 -
BOOTLOADER -
SPLASH1 -
OS -
Press power button to start update image
Press action button to cancel update image
If I press the power button
I get an "Update In Progress" message and a progress bar.
After about 4 minutes I get a full progress bar and :-
POLAIMG.nbh - OK
RADIO_V2 - OK
BOOTLOADER - OK
SPLASH1 - OK
OS - OK
Update complete
UPDATE SUCCESS
And that's as far as I've got so far.
If I take the SD card out and try a hard reset I just get stuck on the 4 coloured screen I got before, but with no No Image Found message.
I get the same thing with bootloader mode and when I just remove the battery.
If I put the SD card back in I can go through the update process but I can't do anything
else.
So, have I actually made any progress? I'm not actually sure what I have updated and what state the phone is in at the moment. Is the fact that this didn't work an indication of a hardware failure and I should send it off somewhere.
Any advice on next steps would be good.
Jon
what is ur bootloader screen says now?
IPL...
SPL...
Before you can be helped you need to supply this information:
What rom were you using when it died?
What SPL are you using?
You used MITTY and fixes so I assume you're not a complete nunce and have hard spl on your phone, so on that assumption and ONLY if you have hard spl on your phone, try this:
If it isnt a hardware problem, then Its possible you have a dodgy radio flash issue - normally that would have been caused by a bad flash, but you indicated that this happened in use.
Provided it isnt a hardware, to fix this you need to either flash the radio (less reliable, but try it) rename the radio file to POLAIMG.nbh as directed before and stick on SD card.
The other thing to try is to flash a rom with a radio INCLUDED in it. Try and avoid fancy 6.5 beta roms and stick to 6.0 and 6.1 basic roms.
I believe Chavonbravo's VLIT roms come with the radio so try that. Its listed in the forum. I'm not providing links as I dont know what radio you were using and you really need to go for like to like or close. My preference is 1.59.44.02 radio rom if you find one.
Let us know how you do.
Lastly what radio and rom did you have?
Try this one M-AMINES if the radio you had was a 1.59.xx radio as it has the radio included.
if it was a 1.65.xx radio then try the VLIT naked rom.
oza_crazy said:
what is ur bootloader screen says now?
IPL...
SPL...
Click to expand...
Click to collapse
Hi Oza
Exactly the same as it did when it first broke. I get the 4 coloured screen with "POLA200 SPL-3.13.0000 CPLD-2" in the red section and "Serial" in the white.
No idea what the IPL is or was I'm afraid.
Jon
bally3 said:
Before you can be helped you need to supply this information:
What rom were you using when it died?
What SPL are you using?
You used MITTY and fixes so I assume you're not a complete nunce and have hard spl on your phone, so on that assumption and ONLY if you have hard spl on your phone, try this:
If it isnt a hardware problem, then Its possible you have a dodgy radio flash issue - normally that would have been caused by a bad flash, but you indicated that this happened in use.
Provided it isnt a hardware, to fix this you need to either flash the radio (less reliable, but try it) rename the radio file to POLAIMG.nbh as directed before and stick on SD card.
The other thing to try is to flash a rom with a radio INCLUDED in it. Try and avoid fancy 6.5 beta roms and stick to 6.0 and 6.1 basic roms.
I believe Chavonbravo's VLIT roms come with the radio so try that. Its listed in the forum. I'm not providing links as I dont know what radio you were using and you really need to go for like to like or close. My preference is 1.59.44.02 radio rom if you find one.
Let us know how you do.
Lastly what radio and rom did you have?
Click to expand...
Click to collapse
I've not been a big modifier in the past so it was just using the bog standard O2 software from the O2 website. The name of the file is "RUU_Polaris_O2_UK_3.13.206.0_radio_sign_25.85.30.07_1.59.42.15_Ship.exe" so I presume that there can be information gleaned about things like the SPL, ROM and radio versions?
Not a complete nunce, no, but so very far away from being comfortable with all this. This post was a result of a good few hours trawling through the forums looking for help. Anything I have done has been the result of a post on this site and I am very grateful that there are people willing to share their knowledge.
Anyway, as for hard spl, nope it isn't installed. I'd never needed anything like it before the phone died and now that it has died I can't get onto it to install anything.
Yes, this happened right in the middle of a conversation after a good year or so of normal day to day use. As I said, I haven't needed to make any changes to the phone so the only thing I've ever done is upgraded it with software from the O2 site.
I'm beginning to suspect that without Hard spl my options are very limited and pointing towards either sending it off for costly repairs or just binning the thing. I am probably wrong but I'm guessing that the fact that I don't have it installed is the reason why nothing is happening with the "Update in progress" stuff that is happening now.
Radio & ROM, as above. Whatever the O2 update provided. From the filename radio would be 1.59.42.15.
Many thanks
Jon
jonfsharp said:
I'm beginning to suspect that without Hard spl my options are very limited and pointing towards either sending it off for costly repairs or just binning the thing. I am probably wrong but I'm guessing that the fact that I don't have it installed is the reason why nothing is happening with the "Update in progress" stuff that is happening now.
Radio & ROM, as above. Whatever the O2 update provided. From the filename radio would be 1.59.42.15.
Many thanks
Jon
Click to expand...
Click to collapse
Well whatever you do dont bin it, we can always use it on the Android project if you decide to go that way.
Ok.. so lets see.. the phone is not picked up at all in windows?
If that is the case, if even a serial connection cant be made then theres issues. At this point, I would disregard all the other advice as it only applies to a hard spl device unfortunately. SD card flashing and all other radio rom flashing will only work with hard spl as far as I know - definitely safer for certain and you dont want to wreck a repairable device.
I take it, its not under warranty, for your mention of costly repair.
The important thing at this stage is a serial or usb connection from a Windows PC. I think I have heard of forcing this connection by opening the device but this would really be in the realms of profficient repairer or enthusiast.
I'll have a look but also do some searching yourself for making a connection to a Windows PC and forcing an SPL onto a phone.
I dont know whether anyone's ever managed to HardSPL a phone using a memory card? Just a thought...
Who would have known.. have a read of this and see if you can follow it up regarding the spl through sd card ..
http://forum.xda-developers.com/showpost.php?p=3273438&postcount=7
Hi
similar to an other thread here if tried to change my SPL
and never recovered.
I can still get the blue led going using TrackBall + EndCall buttons.
The orange led lights up when I connect the usb cable.
But I cannot see it from the pc in any way (adb/fastboot).
there is some life in it but not a lot, have not seen the screen light
up at all.
Would it be possible to get a new bootloader/spl on it? Perhaps using
some kind of automatic update mechanism that is build in using an
update.zip file on the sd card?
Any help is more than welcome.
abe
*bump*
hmm, post needs al least 10 chars... should be enough now...
Has everyone also drawn a blank on this?
abe
Try downloading the ruu from your phone's official reseller.
T-Mobile USA standard OS.
Assuming that you backed up using Nandroid or something to SAVE and STORE your originally packaged Android 1.5 (Cupcake) version from T-Mobile...you NEED to restore that properly using a recovery image. Amon_RA has a great one, so does Cyanogen, obviously by now I'm sure you're aware. But keep in mind, to get back to that state...you must be careful not to alter any necessary files on that standard OS.
Do some Google searching and try to track down a Cupcake 1.5 download from one of those sites that leaked it or something. That's your best bet. Right now you don't need to be worried about continuing on from where you are. You need to backtrack and begin anew.
Sorry to hear that. I was thinking of installing Haykuro Apps to SD ROM and it needs to change the SPL. But I think not worth taking a risk.
Can you tell a little bit more which ROM were you planning to install?
Which SPL did you update to?
Which ROM did you have at the time of SPL update?
Which thread or instructions did you follow if any?
Hi
@mrjunix
I have a google ion, and therefore cannot return it unfortunately to the
carrier, as there was none. I went to the Google IO conference but
I am back in Europe and there is not support here.
btw what do you mean by RRU??
@Reignzone
I do have a nandroid backup but I cannot get back into recovery mode,
or fastboot mode or anything... the pc does not recognize it either.
@technicolor
I installed the Cyanogen recovery image and was able to install
one of his rom's. It worked fine but then I wanted to install
a Hero rom and I wanted to update the SPL.
Used the cyanogen recovery to update the spl using an update.zip
file. the phone restarted the "android" update screen came on
briefly and it never came back on...
changing the recovery rom should not be an issue,
and normally I think you do not need to flash your spl at all any more.
you can do a lot with the fastboot mode and one of the recovery roms
mentioned by Reignzone
abe
Reignzone said:
Assuming that you backed up using Nandroid or something to SAVE and STORE your originally packaged Android 1.5 (Cupcake) version from T-Mobile...you NEED to restore that properly using a recovery image. Amon_RA has a great one, so does Cyanogen, obviously by now I'm sure you're aware. But keep in mind, to get back to that state...you must be careful not to alter any necessary files on that standard OS.
Do some Google searching and try to track down a Cupcake 1.5 download from one of those sites that leaked it or something. That's your best bet. Right now you don't need to be worried about continuing on from where you are. You need to backtrack and begin anew.
Click to expand...
Click to collapse
This is the same advise you gave me yesterday on my bricked MT3G, but if you can't enter recovery mode, a nandroid backup ain't gonna help much, is it?
Also, any cupcake downloads are not going to help either, if you can't fastboot or enter recovery.
I appreciate you trying to help, but if you pay attention to the OP (and my own post), you'll see that your advise isn't going to solve anything.
For starters:
My advice to have those of you who are in need to take an approach that allows you to backtrack you work. Perhaps you left out various details of your issue or process taken in order to end up where you're at.
Your bitterness isn't appreciated for my having misread the problem.
YOU are the one with the F***** device, not me.
Anyway, all that aside; you might try to read-up on various threads that could be of some help. Google search, HTC support, ADB, etc.
There's always something to be done.
Good luck.
abeman said:
Hi
@mrjunix
I have a google ion, and therefore cannot return it unfortunately to the
carrier, as there was none. I went to the Google IO conference but
I am back in Europe and there is not support here.
btw what do you mean by RRU??
Click to expand...
Click to collapse
forum puffering aside, RUU is ROM Upgrade Utility
Prepackaged programs that bypass the phone's software altogether to reflash the rom
My carrier is Rogers of Canada and I have their "HTC Magic" phone
Be warned that Rogers is intentionally altering their hboot to disable system changes, you may not be able to cook your os after using this rom update.
Their updates page
https://your.rogers.com/web_auth/techsupport.asp
has the update
http://downloads.rogers.com/wireless/products/htc/magic/RUU_Sapphire_Rogers_WWE_2.17.631.2_release_signed_NoDriver.exe
after my phone rebooted once the update was complete, it wont get passed the "at&T World Phone" white screen... SOMEONE PLEASE HELP ME!!!! i was using a stock at&t pure with the stock rom. i can not upgrade hardspl or ANYTHING any suggestions on how to get my phone to boot? hard-reset went through with no signs of failure but it still will not boot up after that finishes... sorry if its something im overlQQKing, but i just cant figure it out. n yes i have researched although obviously not enough at this point. Thanks to anyone who can help in advance. forgive my stupidity!!!
......
noone?????
The HTC Pure updates hosed my phone too, I had already applied hard-spl to my Pure and i've flashed it with dozens of roms. Since I was currently using one of the "Stock" AT&T roms posted on XDA I figured I could apply the updates. Unfortunately after applying the update my phone froze at the boot loader. I was forced to flash my rom using the memory card method and then restore a backup.
you could try putting the phone in SSPL mode manually, (reset button+volume down), the run hard-spl hard-spl in manual mode.
you can then flash your rom using the memory card method. (FAT32 formated memory card, rom file renamed to topaz.nbh copied to root of flash card, reset button+volume down to enter SSPL, power button to confirm flash).
All this assumes you've already tried to hard reset your Pure (reset button+vol up+vol down)
Thanks for the reply! Unfortunatly, i tried the manual method and after it hanging at 0% for about 5 minutes, i keep getting error [262] update error.. (communications error) is this becuase i can not sync with mobile device center (win7)? I really dont want to just have to toss the phone! I have had an at&t tilt, at&t fuze, and now the at&t pure, and this is the only phone i have had this problem with for some reason...
Try Unplugging Your Pure From the computer Take Out the Battery Put the Battery Back in Mean While Restart your computer and Press Power And Volume Down At the Same time on your Pure If its on the colored screen your good,..Make sure your system is online and your not downloading anything and plug in your Pure to the computer it give it about 2 minutes to download the HTC USB driver then once its done your phone will say USB on the bottom of the Red Green Blue And White four color screen Then open up one of your ROM's and Flash it,....Do You Have Windows Mobile Device Center Installed?
If Not here is the Link
http://www.microsoft.com/windowsmobile/en-us/downloads/microsoft/device-center-download.mspx
If you do already you need to uninstall the Driver update for windows mobile media center then install it again .
i can get the bootloader screen just fine! i just can not get hardspl to flash onto it. it sits at 0% every time. the phone will not boot so i can NOT get into mobile device center. The tri-colored screen comes up with no problem and it says USB on the bottom, so the drivers are already installed. I even tried hard-reset and still no luck
There was an additional cab file I needed to install to HSPL the Pure
"enablerapinew.cab"
basically the machine just would fail to load the HSPL without it
but it still functioned afterwards, does yours?
Do a search on XDA find and DL the cab (or I could attach a zipped copy)
If you can still access the device,
just copy enablerapinew.cab to any temp dir on the device
the execute it through fileexplorer
then go back to installing the HSPL (mine then worked fine)
If you haven't already, You should go to
http://forum.xda-developers.com/showthread.php?t=520312
you'll find troubleshooting info and a link to the extra cab there
If you really are bricked at this point , it sounds like nothing has actually
been changed on your device yet? its just frozen should be still under warrentee? Unless anyone else has a better suggestion you should be
able to return it for exchange to ATT
Good Luck
KJL
It sounds like Windows is not properly recognizing your device when it is plugged into the USB port while in SSPL mode.
Have you tried different ports?
Is there another computer you can use?
another thought about returning under warranty
on the boot page of the stock Pure it indicates HSPL 1.83.000
After you update the HSPL it will say HSPL "1.83.Olinex"
this normally an indication of a successful update,
but it will probably void your warranty if they just look at the boot screen
This is true for all Pure (and Tmobile Compact V) Rom upgrades
The Stock Pure came with 6.5 and therefore the 1.83.00 HSPL
The Diamond2s did not, so their solution which reverts to 1.63 <?>
will not correctly revert to 1.83.00 on the Pure.
No way to correct this yet as far as I know,?
All the "reverts" are geared toward the Diamond2s, not the Pure.
But If your boot screen indicates 1.83.00 before it freezes
I'm fairly sure its still entitled to a warranty repair/replace
How could they tell the cause of the failure
was a reburn as opposed to natural causes?
Good Luck
KJL
When you put the phone into a manual bootloader mode... Mobile Device Center becomes obsolete.
HardSPL is only needed for unofficial roms. Forget HardSPL for the time being. The goal here is to get your phone operational. Just download the official HTC WM6.5 WWE rom and flash that. Put phone in manual bootloader mode and run the Rom installer.
As long as your phone is in bootloader mode and says "USB"... then your set to go.
Another solution is to try another PC. You'd be surprised how often that will resolve your issues. Perhaps find an XP machine and install Activesync (so it loads the bootloader USB drivers). I had to do that on several occasions when my main PC refused to flash my mobile device.
I did both of the updates htc has for the pure. Both worked fine. I am on the origianal rom. It does reboot your phone and stays on the white screen for a min then it loads the update and the phone starts.
The offical ROM comes back with a wrong vender ID error I guess cause its a "pure" and not the HTC branded "topaz"... NOW what should i do??? Seems like i NEED hardspl so i can flash any ROM, as from what i researched, there IS NO AT&T Pure rom that has been released. I still cant figure out why a hard-reset will not work though.... This is REALLY starting to get me angry!!!
Just for reference, the Pure's ID is TOPA210 32M
SPL-1.83.0000
The official hotfixes worked fine for me as well. Did you apply the hotfixes on the original ROM that came with your Pure?
Also, does the official HTC Touch Diamond 2 ROM work for you? If so, the hotfixes for the Pure are irrelevant, as are any future updates released for the Pure. You should look for updates for the Touch Diamond 2 on the Worldwide HTC site.
If you needed to do a warranty claim, the closest you can get to returning your phone to stock/shipped form is to use the ROM dump using HardSPL and hope they don't notice that the SPL is different. Currently, there's no way to return the Pure back to completely official software.
A hard reset simply wipes everything off and restores everything back to what is contained in just the ROM you currently have on it. If you've flashed your phone at all, you've already wiped out the original ROM that came with it.
It is still the STOCK ROM. I have never flashed it yet.. The topaz rom will not flash due to a vender ID error. The spl is still stock also... i think thats is why i am having this problem. I bought the phone off craigslist so returning it to AT&T is NOT an option either way. My only solution is to find a fix. (or trash it) I really appreciate all of your suggestions and input so far. You guys are by far the best board around! I am a LONG time follower, but a few-time poster. Obviously i have little to contribute to the board.
Can I trouble you to dig up a few version numbers? It'd help evaluate your situation so we can see which options are best for your case.
ROM version? You can find this in Device Information. Start --> Settings --> System --> Device Information
Bootloader version? Do a soft reset while holding down the volume down button on the side until a screen with red, green, blue, and white, ordered top to bottom, shows up. It should be the second line starting with "SPL-..."
The ROM is the STOCK AT&T ROM (again...) I CAN NOT go to start;.... because if you noticed in the first post, the phone will not boot past the white "AT&T WorldPhone" screen... the spl is stock also incase you missed that part. (1.33.0000) I have never flashed the divice. EVERYTHING IS HOW AT&T SELLS THE PURE OUT OF THE BOX! NO MODS. NO FLASHED ROMS. NO HardSPL... NOTHING! STOCK!!! (for those overlooking the details in my previous posts) I have no doubt you guys (n hopefully a few girls ) will help me fix my issue. I'm just REALLY anxious for it to happen sooner than later!
Have you tried downloading the official rom here on xda and renaming it to TOPAIMG.nbh and update using the sd card method?
Here is the thread:
http://forum.xda-developers.com/showthread.php?t=600339
The download is in post #1
I have downloaded the official ROM. Although I thought it is still concidered "custom" and that you need spl updated to install it... Am I wrong about this? Also, by using the SDcard to flash, do I NEED to have hardspl on the device? If yes, I can not use this method, as I have stated before that the spl is still stock and NOT updated in any kind of way. NOTHING on the phone has been updated or flashed. Will this method still work then???? I am at work for 3 more hours and then will go home and try it either way and come back to update you all on the results. Again, THANK YOU for your continued support in helping me out!! At this point, I will send a donation via paypal to whoever can get me out of this hole!
jromeo350 said:
I have downloaded the official ROM. Although I thought it is still concidered "custom" and that you need spl updated to install it... Am I wrong about this? Also, by using the SDcard to flash, do I NEED to have hardspl on the device? If yes, I can not use this method, as I have stated before that the spl is still stock and NOT updated in any kind of way. NOTHING on the phone has been updated or flashed. Will this method still work then???? I am at work for 3 more hours and then will go home and try it either way and come back to update you all on the results. Again, THANK YOU for your continued support in helping me out!! At this point, I will send a donation via paypal to whoever can get me out of this hole!
Click to expand...
Click to collapse
You can flash hard SPL the same way by renaming the .nbh file to
TOPAIMG.nbh
jromeo350 said:
I have downloaded the official ROM. Although I thought it is still concidered "custom" and that you need spl updated to install it... Am I wrong about this? Also, by using the SDcard to flash, do I NEED to have hardspl on the device? If yes, I can not use this method, as I have stated before that the spl is still stock and NOT updated in any kind of way. NOTHING on the phone has been updated or flashed. Will this method still work then???? I am at work for 3 more hours and then will go home and try it either way and come back to update you all on the results. Again, THANK YOU for your continued support in helping me out!! At this point, I will send a donation via paypal to whoever can get me out of this hole!
Click to expand...
Click to collapse
Actually that is supposed to be an officially signed rom. If that is true it will work with the stock spl. It will either work or it won't. Also, as stated in the response after yours, you can apply the hardspl via SD as well.
Hello!
I got an HTC HD2 from T-Mobile USA. Now I have got the problem, that I need German language for the phone.
Do some rom files exists which contains German and maybe no provider branding??
And where I can download it??
I used the search button but can't find a clear answer. Only some problems with German keyboard layout.
THX!!
Regards
Chris
No one can help me???
Regards!
You're in luck. NRG Energy Roms are now made in German. Linked below. You'll need to flash your phone and install the proper radio. It's very easy if you read up before flashing. In my sig you'll find a link with info on how to flash your phone. Follow it to a "T" and you'll be fine. Hit us up if you need any more help.
Good Luck.
2nd post, click on the German flag.
http://forum.xda-developers.com/showthread.php?t=591784
Thank you very much!
But before I have to unbrick the phone via Jtag. I'll do this this evening with my new box and will report if the flash works.
The Flashfiles are in normal HD2 section. They are compatible with 1024MB Leo?
THX!
Regards
Chris
Chris021286 said:
Thank you very much!
But before I have to unbrick the phone via Jtag. I'll do this this evening with my new box and will report if the flash works.
The Flashfiles are in normal HD2 section. They are compatible with 1024MB Leo?
THX!
Regards
Chris
Click to expand...
Click to collapse
I for one have never heard of Jtag. You don't have to unbrick the phone because if you phone was bricked it wouldn't be working ever again. You have to flash hardspl on the phone to allow you to change its rom. And because you already said that you have a T-Mobile USA phone it should already have the proper radio. Take a look below for instructions on how to flash your phone.
How to install ROM
http://forum.xda-developers.com/showthread.php?t=653614
ddgarcia05 said:
I for one have never heard of Jtag. You don't have to unbrick the phone because if you phone was bricked it wouldn't be working ever again. You have to flash hardspl on the phone to allow you to change its rom. And because you already said that you have a T-Mobile USA phone it should already have the proper radio. Take a look below for instructions on how to flash your phone.
How to install ROM
http://forum.xda-developers.com/showthread.php?t=653614
Click to expand...
Click to collapse
actually jtag is the one possibility for fixing the 51 radio meets tmous brick, but they're fairly expensive, and not many people have access to them. It allows you to write directly to the rom chips so no bootloader necessary.
@Chris021286, you have a brick? and you are going to jtag it? What type of jtag do you have?
We'd all be very interested in your results, please, if you would keep us posted on how you get on.
samsamuel said:
actually jtag is the one possibility for fixing the 51 radio meets tmous brick, but they're fairly expensive, and not many people have access to them. It allows you to write directly to the rom chips so no bootloader necessary.
@Chris021286, you have a brick? and you are going to jtag it? What type of jtag do you have?
We'd all be very interested in your results, please, if you would keep us posted on how you get on.
Click to expand...
Click to collapse
Yes, the phone is bricked. It was flashed with a Europe LEO flash (512MB). Phone won't start in bootloadermode anymore.
I'll try to reflash the BL via JTAG tomorrow. I'm sure it won't be a problem.
GSM repairing and flashing is my hobby since 8 Years so I have some experience
If you want to know more about JTAG and how to you can send me your ICQ Nr. as PN.
Regards
hehe, interesting. I've never had chance to play with one, but read a bit of theory.
Let us know how you get on, a lot of people have bricked them with the wrong radio, it would be good to know it can be done.
Most people just take them back to tmo and play dumb.
Finally I take the time to unbrick the HD2. I sucessfully flashed the bootloader.
Now the phone starts in Bootloader Mode again
But I don't know how to fix the rest.
If I start the phone normal it hangs at HTC Logo (There stands only HTC and nothing more) and the phone isn't recordnized via USB.
If I start it in BL Mode phone is recordnized from Win.
But active sync won't find it...so I can't do step 2
So I continued with step 3^^
Flashing worked ok. I flashed the files from: Energy.Leo.23127.Sense2.5.GER.Aug.28
And have done also an hardreset. But still the same. HTC Logo and Bootloader mode.
I guess I need to install any HSPL or Radio rom, right? But how???
So please tell me how to finish my work
THX!
Regards
Chris
PS: When I fixed the phone I'll introduce you how to unbrik any HTC device via JTAG. And will show you the 3 jtag boxes which are on marked.
It is nothing special, everyone can find it via google, but it seems that it isn't know in this great forum yet
EDIT
Phone starts now
HSPL flashing was starting after I reconnected the phone when the flasher was searching for phone (search takes about 15sek^^).
After that I repeated flashing ROM and it was still the same. But after flashing 2.07.50 Radio, as NRGZ28 wrote, phone boots as it shoud!
Hello everyone!
First off I'd like to start by telling you I'm new here and I don't know much about rooting so I'm reffering to you for help... Here is what happened... I have a G2 Hero, running android 2.1. So one day I decided to root it and install a custom rom. I downloaded Universal Androot-1.6.2-beta5 and ran it on my mobile.
Afterwards I formatted my sd card then restarted the device and downloaded rom manager from the market and flashed Clockwork. After this I put CyanogenMod-6.1.0-RC1 in the root dir of my sd card, tried to install it from [HOME] + [PWR] buttons menu and an error saying [status 7] showed up... Now im stuck in an endless bootloop... I cannot sync the device with my computer, cannot hard reset.. I can access Hboot menu but there isnt anything I can do...
What should I do to restore it to stock and then try the whole thing again but with a new rom? Thanks in advance!
Anyone?
Have you tried running an official HTC RUU? They can be found in a thread on the development page
Sent from my HTC Hero using XDA App
you have to search for "RUU for htc hero gsm". There's an official website for that. Download RUU (about 80-90mbytes as i remember) and start it. As i remember you should power your phone in HBOOT mode (VOL DOWN + POWER), connct to PC and run RUU and follow the wizard.
It will flash stock 1.5 android.
After reeboot it should inform you that there's an update, but if you want to flash different recovery, you shouldn't update your phone.
Then you should follow "How To - Root Your HTC Hero in One Click" (can't post links yet).
Ok first of all thank you guys for the help! So I downloaded RUU_Hero_HTC_WWE_2.73.405.66_WWE_test_signed_NoDri ver.exe from the main thread. At first I had some connection problems but then I switched the front panel USB to one of the rear which are 2.0 and continued. Now I'm stuck at a later step. Tried to update it but an error message saying "ERROR[131]: CUSTOMER ID ERROR Please get the correct ROM UPDATE UTILITY and try again" displays. Which RUU would you recommend?
I used official RUU from htc.com site. It just worked for me.
This one is in Polish, but i believe, you will find one in your language or in English
http://www.htc.com/pl/supportdownload.aspx?p_id=283&cat=2&dl_id=671
//edit
You must provide a valid serial number from sticker behind the battery and select a corresponding file. It will be only one i think
//edit2
There's something more about this error 131:
http://androidforums.com/707610-post16.html
Apparently you just used wrong RUU... Try one from prev link.
Ok, soI downloaded RUU_Hero_HTC_WWE_2.73.405.5_WWE_release_signed_NoDriver from the official HTC website and go past last error but afterwards I encounter another one. This time it is "ERROR[140] BOOTLOADER VERSION ERROR, Please get the correct ROM Update Utility and try again"
Any suggestions this time?
hskiller said:
Ok, soI downloaded RUU_Hero_HTC_WWE_2.73.405.5_WWE_release_signed_NoDriver from the official HTC website and go past last error but afterwards I encounter another one. This time it is "ERROR[140] BOOTLOADER VERSION ERROR, Please get the correct ROM Update Utility and try again"
Any suggestions this time?
Click to expand...
Click to collapse
You could try the carrier one if you got it from Orange flash the ruu which is for Orange uk
Nope, my phone is from Europe but I dont think I got my cd... I'll sure search for it. Any other suggestions?
Maybe you can find a workaround there:
http://forum.xda-developers.com/showthread.php?t=684504
I am currently trying with this one:RUU_Hero_HTC_WWE_2.73.405.38_WWE_release_signed_NoDriver. But it seems to be stuck on "Sending.....Updating the ROM image on your Android phone" The progress bar on the phone's display is almost complete but wont move anymore. I have waited for 20 minutes now...
EDIT: I finally fixed it! I didn't realise I had to have the same RUU version like my software version. Thought I had to downgrade. Nevermind it's all OK now and it's time to try the whole rooting and custom ROM process again
I want to thank all of you guys that helped me!
Good for you man
Just out of pure couriosity, what rom will U use afrer your phone get rooted?
You have to use your carrier related stock rom/exe. What is your carrier?
Perdita2000
Sent from my Hero using XDA App
I havent decided yet. It will definitely be some Android 2.2 ROM Maybe Elelinux Speedmachine.