So, I just replaced my second Epic due to the charger port going out and no longer charging on the phone. I knew it was happening Saturday because the symptoms were the same as before. The phone thought it was charging and even counted up, but as soon as it was unplugged, it dropped faster than normal, or a restart made it *reset* to the actual phone battery level.
Today, it would not even recognize the charger at all. Luckily, Sprint had a replacement for me in-store this time, so no week wait.
Has anyone else experienced this problem?
VassagoX said:
So, I just replaced my second Epic due to the charger port going out and no longer charging on the phone. I knew it was happening Saturday because the symptoms were the same as before. The phone thought it was charging and even counted up, but as soon as it was unplugged, it dropped faster than normal, or a restart made it *reset* to the actual phone battery level.
Today, it would not even recognize the charger at all. Luckily, Sprint had a replacement for me in-store this time, so no week wait.
Has anyone else experienced this problem?
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I think mine is going bad too. Sometimes it charges and sometimes it doesn't ... did they charge you to replace your phone? How long you've had it for?
Sent from my SPH-D700 using XDA
I bought mine pre-order and picked it up the day it came out from Best Buy. My first replacement was right at the one year mark. This last one didn't last a year, but since it's refurbished, there's no way to tell how much wear there may have already been on the port.
I have insurance through Sprint, there was no charge.
Related
Recently my phone was acting weird, the phone wouldn't charge in USB mode, and when I disconnected the cable it still thought it was in USB mode, the next day it went from a full charge to off in a few hours. After then it refused to charge, with the side light blinking. It sent off for a repair/replacement to the place I bought it from clove technology.
Just wondering if any one has had this problem, or has ever dealt with clove and their experience when dealing with them.
I had a similar problem. I notice a lot of people here are having such issues...
I my case the solution was to keep the charger connected for about 5/6 hours, after which the battery was charged 5%. After that it took a few more hours to be completely charged, but since then there were no problems.
My unit is bought from Clove also but is working well. Mine is UK unit.
w0ndersp00n said:
I had a similar problem. I notice a lot of people here are having such issues...
I my case the solution was to keep the charger connected for about 5/6 hours, after which the battery was charged 5%. After that it took a few more hours to be completely charged, but since then there were no problems.
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5/6 hours, wow that's determination, i think i charged it for 2 hours before sending it off to the place i bought it from.
I bought mine from an authorized dealer in malaysia, and I had the same problem. The charge light was blinking in rapid motion, and the phone failed to charge. Upon replacing the part, they noticed a problem with a component on the motherboard thats draining too much power. They gave me a new unit there after. Touch wood no problems with that. Some searching around got me to notice these problems have plagued the milestone range eversince, n motorola hasn't rectified it yet
Sent from my MotoA953 using XDA App
...Play dead.
We all know how brilliant a design the charge cord adapter is, I myself am on to my third one in almost two years. Well, the tablet stopped charging today and no matter which wall outlet I used or how much I wiggled the lead I could not make the light come on. Seeing that my Verizon contract is all but done at the end of this month and rather than buy another charge cord I decided to buy a new tab. I just picked up the new Asus Transformer Infinity, not too bad so far. Anyways, about 20 minutes after getting home with neither tablet charged to a useable level, the power goes out for a couple hours- just my luck too. When the power came back on suddenly the light on the Xoom came on. I hadn't touched it since I gave up on trying to get it to charge. Now here I am with two tablets and a $500 hole in my pocket. I know I was bound to get a new one eventually so I'm going to hang on to it but I never saw it happening like this.
Has anyone else had any issues regarding their chargers? Or anything unusual occur in general? I'm sure I'm not alone.
Ouch I would hate to folk out another $500 dollars for a new tablet even though my old one still works. I don't use my tablet for any intensive apps like games, so a new one would be pretty pointless for me. I never had any issues with my charger, well one time one of my charger did blow up, but that's because the battery was faulty for my jump charger for my car. Other than that, you might have some dust in the charger pin hole? Just a guess really.
I'm on my third charger since March. Original Motorola one died, second one (off eBay) burnt out, current one (off eBay) still working but I can't use the touchscreen while unit is charging.
I live remote using an off-grid power supply so this may have something to do with it.
Chelseablue said:
We all know how brilliant a design the charge cord adapter is, I myself am on to my third one in almost two years.
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Huh. I have four of them, from the original back in Feb '11 to one I was given a few months back, and they all work perfectly- and most of 'em are used every week (two at home, one in the office, one for travel).
agreed with kcrudup, ive been through 2, the only reason being i snapped the connector on the first one when i pulled it out at a bad angle
The charger that came with my refurbished Xoom lasted almost through the first charge. I thought I was going to have to send the whole thing back until I took it into the Verizon store and verified that it charged with a different charger. I've since got one off eBay and another with the standard dock. Both have been holding out so far.
Oh and my Xoom touch screen doesn't respond while charging either. Somewhere I read that a factory reset will fix that... but I'm waiting until my 90 day warantee is up to put EOS on it since my BT mouse works while it is charging.
ByteWrencher
My original charger is still working and I got my tablet 8 months back. I think the charger has lasted pretty well. How long did peoples original ones seem to last?
ByteWrencher said:
Oh and my Xoom touch screen doesn't respond while charging either. Somewhere I read that a factory reset will fix that
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That's an electrical problem (noise and/or grounding issues with the charger raise the "noise floor" so the touchscreen controller has trouble determining what's a valid touch) and can't be cured by any reset, factory or full or ...
Your issue is your charger- try another.
xoom chargers
Chelseablue said:
...Play dead.
We all know how brilliant a design the charge cord adapter is, I myself am on to my third one in almost two years. Well, the tablet stopped charging today and no matter which wall outlet I used or how much I wiggled the lead I could not make the light come on. Seeing that my Verizon contract is all but done at the end of this month and rather than buy another charge cord I decided to buy a new tab. I just picked up the new Asus Transformer Infinity, not too bad so far. Anyways, about 20 minutes after getting home with neither tablet charged to a useable level, the power goes out for a couple hours- just my luck too. When the power came back on suddenly the light on the Xoom came on. I hadn't touched it since I gave up on trying to get it to charge. Now here I am with two tablets and a $500 hole in my pocket. I know I was bound to get a new one eventually so I'm going to hang on to it but I never saw it happening like this.
Has anyone else had any issues regarding their chargers? Or anything unusual occur in general? I'm sure I'm not alone.
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Just a quick note.. I've had the ebay sourced chargers fail on my xoom ( and other devices). I found that the power ratings on some of them are rather optimistic... they simply are running at the outer limits to charge the tablet and failure can be internal to the power unit...best case.. or worst case failure dumps overvoltage or raw AC power to the tablet.
Fortunately my failed units were of the internal power supply version.. and aside from bad smells no real damage was done.
I have successfully built charger/power units after scavenging the connector from my failed power supplies and using a minimum 1.5 amp 12v dc supply... they seem to work fine.. and keeping one handy is much more convenient than wondering where I last used it :fingers-crossed:
as always.. your mileage may vary
Hmm, that's interesting. Unfortunately this charger is from Verizon and i would surely hope that their stuff work to the correct specs. I wonder sometimes that maybe the problem could be with the contact inside the tablet. Could that have something to so with it?
Chelseablue said:
Hmm, that's interesting. Unfortunately this charger is from Verizon and i would surely hope that their stuff work to the correct specs. I wonder sometimes that maybe the problem could be with the contact inside the tablet. Could that have something to so with it?
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I think the Motorola/Verizon chargrs are good. I think the earthing issue is with the cheap chargers from China.
When I lost my cellphone charger I had to buy a Chinese one, well, when charging it looked like possessed by the Devil itself lol! The screen started acting strange and I wasn't able to control it... Then I found my original charger and the exorcism was complete lol^2! BTW, a guy on X10 mini pro community (one of the best developers I ever met - my favorite one ) lost a cellphone with a Chinese charger, so what can I say - be careful with it!
Sent from my MZ601 using XDA HD Premium using 1/8of my brain, the other 7/8 is thinking in my love Isadora
So all this happened sometime during the night of 7/1 & morning of 7/2. I noticed when my alarm went off on my phone, my phone was EXTREMELY HOT. Very uncomfortable to the touch. However the battery was at 100%. Not really thinking anything of it, I used it as normal and when bedtime rolled around, I plugged it back in the stock cable & charger. No "beep" indicating it's charging. No change to the battery icon. I started troubleshooting and testing it with different cables/different charger combinations. My phone would not charge at all but everytime I connected a charger to it while it was turned on, it started getting very hot.
I eventually just turned the phone off and attempted to charge it again. When it's off, it won't charge (but won't overheat).
I did notice that when I used another charger (that had an LED indicator of when it was charging), it would completely go off when I plugged my GS4 to it.
I'e never used any other charger with my GS4.
Any ideas WTF is going on?
Faluzure said:
So all this happened sometime during the night of 7/1 & morning of 7/2. I noticed when my alarm went off on my phone, my phone was EXTREMELY HOT. Very uncomfortable to the touch. However the battery was at 100%. Not really thinking anything of it, I used it as normal and when bedtime rolled around, I plugged it back in the stock cable & charger. No "beep" indicating it's charging. No change to the battery icon. I started troubleshooting and testing it with different cables/different charger combinations. My phone would not charge at all but everytime I connected a charger to it while it was turned on, it started getting very hot.
I eventually just turned the phone off and attempted to charge it again. When it's off, it won't charge (but won't overheat).
I did notice that when I used another charger (that had an LED indicator of when it was charging), it would completely go off when I plugged my GS4 to it.
I'e never used any other charger with my GS4.
Any ideas WTF is going on?
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Can you give us any insight on the phone such as any custom flashes or possible root permissions to apps that might affect the battery?
Most likely than not the battery might be fault, I highly doubt it would be anything else unless it's flashes with a certain kernel or rom that might have a bug or two.
L1qu1d said:
Can you give us any insight on the phone such as any custom flashes or possible root permissions to apps that might affect the battery?
Most likely than not the battery might be fault, I highly doubt it would be anything else unless it's flashes with a certain kernel or rom that might have a bug or two.
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Oh. Sorry about that. This phone is as stock as it gets. Nothing custom about it.
I talked to AT&T Chat this morning and they said they think it's the battery. I've never really heard of a battery preventing a charge problem, but that's what they told me it was.
The crappy part is, they are sending me a battery first (and if that doesn't work), they told me to call them back to have the phone replaced. What's worse is if it isn't a battery problem, I'm out a phone for the entire weekend until Monday or Tuesday.
Faluzure said:
Oh. Sorry about that. This phone is as stock as it gets. Nothing custom about it.
I talked to AT&T Chat this morning and they said they think it's the battery. I've never really heard of a battery preventing a charge problem, but that's what they told me it was.
The crappy part is, they are sending me a battery first (and if that doesn't work), they told me to call them back to have the phone replaced. What's worse is if it isn't a battery problem, I'm out a phone for the entire weekend until Monday or Tuesday.
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I think in most cases (i don't know AT&T) they send you a replacement and ask you to ship your phone into the box your new phone came in.
Either way I would think that it is the battery especially with your phone overheating while charging Of courses there are cases where the plug or cord is at fault so you might want to give those options a try as well.
L1qu1d said:
I think in most cases (i don't know AT&T) they send you a replacement and ask you to ship your phone into the box your new phone came in.
Either way I would think that it is the battery especially with your phone overheating while charging Of courses there are cases where the plug or cord is at fault so you might want to give those options a try as well.
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I might want to try that option (get a new phone) despite them sending me a battery first. I'll call them back.
My phone has about 15% left (I turned it off after I realized I couldn't charge it for troubleshooting purposes). I notice now that the phone gets really warm (around the camera flash) when on. This is without it being plugged in and only turned on.
I've tried 2 other chargers (A Griffin and a Belkin that I use for my other phones for work) and none of them charge my GS4. When I plug it into my Motorola Droid Razr (work phone), it charges that just fine. This is really frustrating. Any other weekend would be fine, but it's the freaking 4th of July weekend and I won't have a phone for the entire holiday.
Thanks man, going to call AT&T to see if I can sweet talk the rep to just send me a new phone. The battery is scheduled to come Friday, so maybe they can ship the phone that quickly.
Faluzure said:
I might want to try that option (get a new phone) despite them sending me a battery first. I'll call them back.
My phone has about 15% left (I turned it off after I realized I couldn't charge it for troubleshooting purposes). I notice now that the phone gets really warm (around the camera flash) when on. This is without it being plugged in and only turned on.
I've tried 2 other chargers (A Griffin and a Belkin that I use for my other phones for work) and none of them charge my GS4. When I plug it into my Motorola Droid Razr (work phone), it charges that just fine. This is really frustrating. Any other weekend would be fine, but it's the freaking 4th of July weekend and I won't have a phone for the entire holiday.
Thanks man, going to call AT&T to see if I can sweet talk the rep to just send me a new phone. The battery is scheduled to come Friday, so maybe they can ship the phone that quickly.
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I'm not the biggest tech guy when it comes to phones but I think around the flash area is where the battery connectors are (where they make contact with the phone), so that might result in it getting warm. Although with you not charging it it can still be the battery being faulty.
I would call them back and try to exchange the full phone just to be on the safe side. I still think it is the battery but if your under warranty why let it go to waste?
This happened to me with an HTC Sensation back in 2011. They sent me another battery and it still did this. This could be a common defect among logic boards. Anyway, I get a warranty replacement right away. In your case, it won't matter what rom your using, it will always do this.
L1qu1d said:
I'm not the biggest tech guy when it comes to phones but I think around the flash area is where the battery connectors are (where they make contact with the phone), so that might result in it getting warm. Although with you not charging it it can still be the battery being faulty.
I would call them back and try to exchange the full phone just to be on the safe side. I still think it is the battery but if your under warranty why let it go to waste?
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MattMJB0188 said:
This happened to me with an HTC Sensation back in 2011. They sent me another battery and it still did this. This could be a common defect among logic boards. Anyway, I get a warranty replacement right away. In your case, it won't matter what rom your using, it will always do this.
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Thanks guys. I did what you said on Wednesday and AT&T is sending me another phone. Should arrive sometime today. My phone's been off for 3 days now. But with about 10% charge left, I'm curious about something.
Do you have suggestions on how I can make a backup/copy my settings from my old phone to the new one? Remember, my port isn't working. So not sure if this is even possible.
Faluzure said:
Thanks guys. I did what you said on Wednesday and AT&T is sending me another phone. Should arrive sometime today. My phone's been off for 3 days now. But with about 10% charge left, I'm curious about something.
Do you have suggestions on how I can make a backup/copy my settings from my old phone to the new one? Remember, my port isn't working. So not sure if this is even possible.
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Click to collapse
Best bet would prob be to see if you can get an app quick that backs up everything onto the SD card and swap the SD cards when the phone arrives. Or manually back up what you can to SD (pictures, songs etc) using apps like ES manager etc
PLEASE! Im experiencing same issue with my phone, any solution?
I purchased a defective sgh-i747m (Canadian version of the s4) and, when I connect the phone to as charger, the area where the charging cable connects to the motherboard gets extremely hot. When I try to boot the phone with a good battery, the Samsung logo appears, then the phone turns off. Can't seem to get the phone to charge the battery without getting really hot. Only solution I found was changing the motheboard.
i just got this problem today and a bad time because im leaving in a week, but i decide to leave with out a battery for a couple days see if that does anything
Hi there, I was wondering if anyone else is experiencing issues with their wireless charging pad? I put my s5 on the pad at night and when I wake up the orange light is flashing and phone is at around 92%. I assume when the phone hits 100% the charger shuts off and doesn't keep phone charged.
Anyone else experiencing this issue?
jacobclause said:
Sometimes the wireless chargers DO take a long time to fully charge the item. IMHO, it is still a new technology, and has leaps and bounds to go before it is perfect. Still in the consumer testing phase?
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Hi there, it definitely charges to 100% as I've tested it. However, when it's been sat on the charging pad at 100% for say 30 mins, an orange light starts flashing and the phone is no longer being charged, so my phone is probably 100% charged by say 3 am, but then loses charge. Not sure of this is normal cause if it is then it's a major flaw in the whole wireless charging concept that samsung is implementing.
I do not have this issue but another person on this forum has posted about it. IMO it's a defective pad or receiver
Sent from my SM-G900V using Tapatalk
jacobclause said:
I agree, it is probably defective.
Because they are supposed to stop charging after the device is fully charged. They are programmed to do that. But they are not supposed to lose charge afterwards. I would contact the company you bought it from, and ask to exchange it for a new one.
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Hi guys, thanks for all the replies, ive sent it back to the place i bought it from for a replacement. Fingers crossed the new one will work!
Welp had my phone for less than 24 hours and its basically dead. A little backstory, I had the phone down to 4% battery and decided to try the turbo charger out. I had it plugged in for about 20 minutes and came back to a pretty hot phone that was frozen. I unplugged it and it was at 50%. I plugged it into a normal charger and went to sleep. When I woke up the phone was off and still somewhat warm. Since then it turns on fine but freezes after being on for about 5 minutes. Any idea what is going on? I am pretty disappointed; but on the other hand sounds like I got the first lemon.
Looks like a faulty device, better return it and have a peace of mind.
Oh man, that sucks! I have noticed the phone gets extremely warm when charging ...
I guess you are going to have to get on the horn with Motorola support and see what they say. If they can't solve it hopefully they can get you a replacement rather quickly!
Keep us posted!
MOTO X PURE EDITION!
The heat concerns me on these phones. I've got an LG G2. I kept it on kitkat due to their lousy Lollipop upgrade that basically ruined my phone. It charges faster than any phone I've had, does not get hot and has the same size battery. I don't understand why the phone has to get so hot when charging. I hope they don't start having exploding batteries or other hardware failures like the OP is having.
Yeah I used my normal charger because I didn't trust keeping it plugged in over night. After about 10 restarts the phone started back up and was "optimizing apps". Now it's working but does get hot still. After a few talks with moto support I can confidentiality say they are worthless.
Sent from my XT1575 using XDA Free mobile app
Oaklands said:
The heat concerns me on these phones. I've got an LG G2. I kept it on kitkat due to their lousy Lollipop upgrade that basically ruined my phone. It charges faster than any phone I've had, does not get hot and has the same size battery. I don't understand why the phone has to get so hot when charging. I hope they don't start having exploding batteries or other hardware failures like the OP is having.
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I definitely noticed the heat the first time I charged it. I pulled it off the charger this morning and it didn't feel warm at all. Not sure what the deal is.
I had a Nexus 6 for a while and any of these quick charge phones get warm when they are being charged. The quick chargers pump a lot more current into the battery than a standard charger. Electronics can take a lot of heat before they fail.
Has it frozen up on you again? I was going to recommend a factory reset, but I would definitely call Moto and see if they can get you a replacement sent out.
The phone will definitely get hot when charging at times. That's just a byproduct of charging, especially at 25 watts. Nothing to worry about too much, but it should have some smart circuitry that cuts off after a certain temperature or time is reached.
joshhud said:
Welp had my phone for less than 24 hours and its basically dead. A little backstory, I had the phone down to 4% battery and decided to try the turbo charger out. I had it plugged in for about 20 minutes and came back to a pretty hot phone that was frozen. I unplugged it and it was at 50%. I plugged it into a normal charger and went to sleep. When I woke up the phone was off and still somewhat warm. Since then it turns on fine but freezes after being on for about 5 minutes. Any idea what is going on? I am pretty disappointed; but on the other hand sounds like I got the first lemon.
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Mine did the same thing! Out of the box everything worked great - for like an hour. After that it's been non stop freezing up and the screen staying off with random vibrations.
I tried factory reset and going into recovery and wiping the cache. Nothing helped.
I had to call Motorola and they refunded my money and emailed a return label to ship it back. I'm going to have to order a new one.