Database Users

Android 2.1 Update for HTC hero is postponed to April

http://www.i-newswire.com/htc-hero-to-get-android-2-1-update/26667 --> Says that the much awaited 2.1 update for HTC Hero is postponed to the month of April.. :-(
Please some one say this is wrong.. I m hitting their support site thrice a day.. (UK, Orange)

Makes sense with the impending release of the legend and with the fact that even the milestone has not yet had its 2.1 update.
The wait continues.
Edit: that article is just stupid anyway read the last paragraph....

Lennyuk said:
Makes sense with the impending release of the legend and with the fact that even the milestone has not yet had its 2.1 update.
The wait continues.
Edit: that article is just stupid anyway read the last paragraph....
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Click to collapse
hehe Nexus One is a HTC device so "never buying HTC devices again" but "Buying Nexus One" is kinda stupid
Although I must say, I would prefer Nexus One over the Desire just because I know Google will "always" make sure it'll get new software updates and the Desire updates will be postponed just like the Hero ones due to business agreements and SenseUI issues and more...

I have been using Legends n Eris's ROMS ported onto Hero, so far.. But all that I want is a stable 2.1 ROM from HTC.. Instead of releasing new phones like Legend (Which is just a metal upgrade for HTC Hero + 1GHz proc) they should have concentrated on releasing update for Hero which has a large customer base. And I even read somewhere that Both Sprint Hero n GSM Hero have won awards in their respective categories.. This aint happening..

harsha_aithal said:
http://www.i-newswire.com/htc-hero-to-get-android-2-1-update/26667 --> Says that the much awaited 2.1 update for HTC Hero is postponed to the month of April.. :-(
Please some one say this is wrong.. I m hitting their support site thrice a day.. (UK, Orange)
Click to expand...
Click to collapse
This isn't a press release - it's rumour and supposition, the same as all the rumour threads on this site.
It may well be that the update doesn't come until April, but this poorly written article isn't an official HTC missive and therefore should be treated as hearsay at best and a fabrication at worst.
Regards,
Dave

foxmeister said:
This isn't a press release - it's rumour and supposition, the same as all the rumour threads on this site.
It may well be that the update doesn't come until April, but this poorly written article isn't an official HTC missive and therefore should be treated as hearsay at best and a fabrication at worst.
Regards,
Dave
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?p=5903911#post5903911 -- This includes the official reply from HTC Customer Care person, who has clearly stated that updates are to be expected in Late April.
To get more on this, I myself has drafted a mail to HTC CC.. will post their reply once they come back to me.

Don´t bother, the shipped rom works wery well and with no MMS/GPS/Sound/ problems!
Read all the problems with coked rom´s on the net!!!
So I´m running on v1.5 until HTC release v2.1

waiting ?
Thank you HTC for 6 mounth waiting for nothing... Good hardware and diminished support!
Thank you for all Developers, for your time, your investment and your creativity.
Sorry for my english...

leffep said:
Don´t bother, the shipped rom works wery well and with no MMS/GPS/Sound/ problems!
Read all the problems with coked rom´s on the net!!!
So I´m running on v1.5 until HTC release v2.1
Click to expand...
Click to collapse
Thats your opinion, I am very happy running the custom 2.1 rom that I currently am and it has no issues at all (at least not for me)

Lennyuk said:
Thats your opinion, I am very happy running the custom 2.1 rom that I currently am and it has no issues at all (at least not for me)
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Click to collapse
I agree that the custom 2.1 ROM give us lot of options. Full credits to all developers. But I just didn find a stable ROM yet.. :-(

Latest reply from HTC Customer Care regarding 2.1 Update for HTC Hero
New Response From [ Anthony (UK - Ireland Support (Tech)) ]
Dear Customer,
We understand that now that a phone running Android OS 2.1 is available that you are excited to get an update for your Hero. We are still hard at work building Sense for this new version but we expect to have the upgrade finished and ready to go soon. Please understand that it takes time to customize any Android version to ensure you have the intuitive experience Sense provides, and we hope you can be patient for just a little while longer.
Kind Regards,
Anthony M
HTC
Customer Information
Name Harsha S
Telephone +91 9176665288
Email Address [email protected]
Country United Kingdom
Inquiry Information
Inquiry Type Technical Support
Inquiry Description Hi, I have been waiting for Android 2.1 Update for my HTC Hero from last 3 months. All that I have got is news of update being getting postponed. Recent one told me that the update is coming in "LATE APRIL". :-( Harsha S
Issue Date & Time
2010/03/17 10:05

I think that HTC should schedule two differents update for each android device, one with clean android OS and optimized drivers focused on specific hardware, and one with optimized senseUI and others HTC customizations... in that case, it could follow OS upgrade very fast and satisfy who want to be updated with OS, and then take all required time to optimize and develop custom UI...
anyway... it is exciting to test and try custom 2.1 roms and the developers here at xda are doing a great work!
but it is also frustrating to wait for HTC official update!

Yeah getting access to a new kernal would be nice

Is this update so important???
We can flash HERO with a good working port rom and we have 2.1
I do not see the problem haha

160bpm said:
Is this update so important???
We can flash HERO with a good working port rom and we have 2.1
I do not see the problem haha
Click to expand...
Click to collapse
Sure we have some nice 2.1 roms at the moment but they are inherently buggy with things that will definitely be fixed when we can lay our hands on an official rom things like battery life and 3d graphics.

harsha_aithal said:
http://forum.xda-developers.com/showthread.php?p=5903911#post5903911 -- This includes the official reply from HTC Customer Care person, who has clearly stated that updates are to be expected in Late April.
To get more on this, I myself has drafted a mail to HTC CC.. will post their reply once they come back to me.
Click to expand...
Click to collapse
I've seen that too! I've seen all the threads, and not one of them has an "official" date in it.
The simple fact of the matter is that HTC customer care do not have a clue. Take anything you read as coming from them with a large pinch of salt.
Regardless, this doesn't change the fact that the "press release" you linked to is clearly not an official HTC statement.
Regards,
dave

What!?
Ok so this has pi**ed me off. I have been waiting for the 2.1 official update to be released now for a LONG time - the issue really is that it was "meant" to come around about now (mid March). It's the fact that it's seeming been pushed back and now artificially put on hold because they don't want to affect the freaking Leg-end. I'd much rather they just announced the update wil be available on a specific date - 23rd July for e.g. and then if it's early its a bonus. They must be aware/accept that Android users are going to be more tech-savvy than most and will therefore not appreciate being jerked around and left in the lurch while users of other Android handsets have 2.1 already and have for a while now = no real technical reason for the delay as far as I'm concerned.
Having said all the above - what do HTC care? If someone from HTC reads these forums then the above is my 2 cents and I think they would create a lot of GOODwill instead of resentment if they were more transparent with their customers. I'm seriously doubting whether to buy HTC or HTC made again because I *like* to be up-to-date with functionalities etc. A platform like Android was *made* to be upgradeable and improved upon and this is a clear case of HTC's beuracracy getting in the way of their customer service. They don't have to do jack sh*t for their customers though because of course once you've bought a phone you're usually locked in - but they sure as hell could learn a thing or two about engendering customer appreciation and loyalty.
So there will be people out there who think "What's the problem?! Your phone runs fine!" Well if you're asking that question then you're probably not reading this forum in the first place because then why would you have any interest in phone OS development and all the joys it brings.
I hope this report is wrong. I hope the ROM comes very soon because I guarantee HTC (not that they care) that delaying it much longer will do quite a lot to put people off their SenseUI phones and HTC in general. Apple is due to release 4.0 soon and Microsoft is about to unleash Winmo7 series so it's not like there's a lack of competition.
You all know what i MEAN - even if i didn't say it right!
I haven't yet found a single 2.1 rom that is stable enough to use daily and that includes my respect and reverence for the talent and hard work that goes into making these cooked roms.
Ola!

harsha_aithal said:
New Response From [ Anthony (UK - Ireland Support (Tech)) ]
Dear Customer,
We understand that now that a phone running Android OS 2.1 is available that you are excited to get an update for your Hero. We are still hard at work building Sense for this new version but we expect to have the upgrade finished and ready to go soon. Please understand that it takes time to customize any Android version to ensure you have the intuitive experience Sense provides, and we hope you can be patient for just a little while longer.
Kind Regards,
Anthony M
HTC
Customer Information
Click to expand...
Click to collapse
OT: Handy tip! You *really* want to edit that post to remove your personal information!
Canned reply that we've seen before! This just goes to prove what I just said about the HTC CC staff.
We are still hard at work building Sense for this new version
Click to expand...
Click to collapse
Except for the fact that the Legend and the Desire *prove* that Sense for 2.1 is already complete! Even if you can't buy one off the shelf today, if they are going to be available at the end of this month, they are already built, boxed, and probably with retailers right now.
Regards,
Dave

Unless they need to make some changes for the hero that we haven't considered?
Can't think what though

What's wrong with 1.5?
Why is everyone so desperate to get 2.1 on their Hero. The 1.5 ROM works very well for me anyway and I don't have any battery or any other problems.
I've tried all the various 2.1 ROMs on this board and while they are very well done I haven't found any to have the battery life of 1.5 so have always reverted back to the shipped ROM.
Now if 1.5 was full of bugs then I could understand all the fuss. As it's not - I can't.
Don't get me wrong I shall upgrade to 2.1 as soon as it's released I just can't understand the rush.
Is there some "must have" facility that I'm missing on the 2.1 ROM?

T-Mobile 3.14 Update has yet to be officially delivered

My guess is, they are waiting to the release day of the HD7, then to appease the HD2 owners until they pluck down money for the new model, they deliver a lukewarm update. It's not a bad update at all, solid, and stable, it's just that it fails to add anything new and or exciting, application or feature wise.
I see the updates for EU, in all the 3.14.4xx.2 flavors, and it irks me. Football provided the leaked 3.14.531.0 TMOUS ROM a month ago and yet T-Mobile has yet to post it for download. Not that I would RUN a plain jane vanilla ROM like that for long. And yes, we have the packages in the builds our esteemed chefs are providing.
It's just that I know why T-Mobile has not provided. They are all busy with the Shiny new HD7 to bother with updates for a phone that they are likely to pull in a few weeks. No M-O-N-E-Y in it. That's okay, they are a business and entitled to look for profitable moves, but it's the loyalty thing that gets pushed aside, and over the long haul, that will hurt them more.

I here that....no loyalty....tmous notorious for that...will see what happens, Ty all xda chefs for helping us revive a dead hd2!!!!!!
Sent from my HTC HD2 using XDA App

still patiently waiting
Any news of a release date?
i find it hard to understand why the rom upgrade cannot be made available to all hd2 users on the same day

say what? I got a text message nearly 2 weeks ago stating that the update was available and I downloaded it and installed it on October 19,2010 straight from T-mobile's website.

When will Gingerbread hit DHD?

OK, this question is ought to show up at some point:
Nexus One will be getting Gingerbread over the next few days - What about DHD?
I know it typically takes HTC a good few month to adapt new version of andriod, but for a sparkling new flagship device to have an obsolete OS before its publicly available in large quantity, its a bit silly.

It should be, and there should be no reason why it shouldn't
HTC is usually the one that updates most of their phones early compared to Sony Ericsson or Samsung

At a wild guess it will be Q1 next year.
At any rate there is nothing wrong with the DHD shipping os. If gingerbread will bring some new features then all good but since I don't have those features now I don't miss them
I have not noticed any bugs, instability, or lag in the DHD either.
I guess what I'm saying is that I'm happy to wait. After using sense ui I find AOSP android to be a little too bland for my tastes, so I certainly won't be switching back to my Nexus One as my daily phone just because of Gingerbread.

Just read in a couple of places that Htc people have confirmed that the Desire HD is going to be updated with gingerbread. Just mailed them asking for an exact date though i think they will provide me with a very vague answer.....just hoping the update comes sooner than i think it is going to...

Just got a reply from htc ... as expected
With regards to your reply,
Kindly note that we cannot comment on speculation or rumor, but we’re excited about our upcoming products and encourage you to visit htc.com for more information.
For more support information, you can contact us by phone: +20-238-272-843
http://www.htc.com/www/support.aspx or you can go to:
http://www.htc.com/mea-en/selectcountry.aspx, select your country and then click on the Support tab.
Thank you once again for your continued patronage.
Sincerely,
Hasnaa
HTC

this is their official reply from the HTC UK fastbook account
We are excited about the OS update coming for Android, and will definitely have some phones running this OS, we do not have a specific timeframe for new phones or updates at this time. Please stay tuned though.
Click to expand...
Click to collapse

[Q] After "Desire and Gingerbread Update" ?

Our engineering teams have been working hard for the past few months to find a way to bring Gingerbread to the HTC Desire without compromising the HTC Sense experience you’ve come to expect from our phones. However, we’re sorry to announce that we’ve been forced to accept there isn’t enough memory to allow us both to bring Gingerbread and keep the HTC Sense experience on the HTC Desire. We’re sincerely sorry for the disappointment that this news may bring to some of you.
Update: 16.06.11
To resolve Desire's memory issue and enable the upgrade to Gingerbread, we will cut select apps from the release. Look for status updates starting next week. We apologize for any confusion.
Update: 24.06.11
A quick update on this, we're planning to release the rollout timeframe for the new Gingerbread ROM for Desire (GSM) early next week. Thanks for your patience.
HTC UK Post a thread to announce Desire will eat Gingerbread early next week, and I have a problem about it : Will this rom solve the graphic glitches on HD2?

Update Signs?

First off let me say I Do Not intend for this to be another whine thread....
Just wanted to reach out and see if anyone has had any signs of an update. I recall from one of the previous now closed threads started one user mentioned the 5th as being a possible date. Though seemingly arbitrary date the 5th is here.
People chime in if you get the notification!

Nothing for me yet.

It probably won't come out until the new Google phones do. I know it's difficult for flashaholics, but be patient.

Now I'm waiting for the September security update for Marshmallow, maybe it will be late too. They seem to be in a huge work.

This thread is the best sign.

daimerion said:
First off let me say I Do Not intend for this to be another whine thread....
Just wanted to reach out and see if anyone has had any signs of an update. I recall from one of the previous now closed threads started one user mentioned the 5th as being a possible date. Though seemingly arbitrary date the 5th is here.
People chime in if you get the notification!
Click to expand...
Click to collapse
That's what intended mine to be, but it went south so fast! Lol no sign for me yet, I'm hoping maybe by tonight. It's REALLY behind said release date. Staying optimistic!

This is the only sign from Google I have seen.

Absolutely notting here. Not even the sept security update.

There will be a September in 2017,too

If I'm remembering the same post, a user speculated that the update would be tied to the September monthly security update. That seemed like pure speculation. I hope the updates are posted soon but I don't think today will be the day, since it is already the afternoon and a business holiday. Hope I'm wrong!

Hope it's soon.

theman22 said:
If I'm remembering the same post, a user speculated that the update would be tied to the September monthly security update. That seemed like pure speculation. I hope the updates are posted soon but I don't think today will be the day, since it is already the afternoon and a business holiday. Hope I'm wrong!
Click to expand...
Click to collapse
Maybe tomorrow then, I forgot it was a holiday. What gets me is how they got everyone all riled up that it was gonna be in August, and it's gonna be out at the same time haha

Yeah Im ready for the official build too, this NPD90G preview wants me to want more, or at least some minor fixes.

No updates.............there will be speculations.
No speculations.....probably updates.

From what I've heard Qualcomm needs to do some driver upgrades for full Android N Support. If that is the case, it would explain why Google hasn't released the update yet, they simply can't until Qualcomm delivers. I can imagine Qualcomm has their hands full at the moment with all the smartphone companies out their requesting driver updates to support Android N as well.
I don't have any references for this, as I read it in a post somewhere but don't remember where. Don't take my word for it. But of course it would be interesting if someone could confirm or deny this.
I don't expect the update any time soon, but at least the latest beta runs very smoothly on my device. Can't complain at the moment.

Thats what has confused me DP5 runs well so id have thought it was near release quality but I guess not with the update taking so long. As far as qualcomm surely google should be the highest priority for drivers/updates given that they build the entire base that all other android phones base off? So an N driver for a specific SoC should work for all devices using that SoC?

I'm pretty satisfied with the Uber N ROM as is.

What @onemandivision said is correct, driver updates are critical. It's not just the kernel and the android base.
I'm a little confused by the delay though since it is already clear that phones on chips older than snapdragon 800/801 won't get nougat (ie 65-70% of all android phones according to some surveys), so there should be very few drivers to update/fine tune? Am I wrong?
Sent from my Nexus 6 using XDA-Developers mobile app

september update , my s7 edge still has the july update , samsung are dam slow pushing updates , my nexus 6 has the latest dev update but hope oneday soon the real 7.0 comes out.

New Marshmallow Image up... (MOB31E)