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Hi there,
First I apologize about my poor English, I am Brazilian and should speak portuguese, but this is the best forum ever... so I'll try my English
My story:
Four days ago my 1,5 years old 9100 running the WM6 NTS was working perfectly, the best device I ever had. But, at night, I removed the battery to get the SIM card and then I put the battery back but did not turn on the phone. I used the SIM card in another phone during the night. I was afraid to lost it.
In the morning, I removed the battery again, put back the SIM card and then the battery. When I tried to turn it on, nothing happened, just like as if it was without any power. I was surprised, because I had fully charged the battery in the night before and before I first remove the battery, it was about 80% of power. So, I decided to try to recharge again, but there was no lights on. I left it charging for about 10 minutes and got nothing.
So, as I was leaving home, I put the 9100 in my pocket, after a few minutes I tried to turn it on again and it worked. The battery meter was showing about 80%.
Ok then… It worked well on Monday. But when I woke up yesterday morning (Tuesday), the phone seemed to have self-restarted during the night. So, I typed my password and it started working well again. I checked the battery meter and it was showing about 40% of charge. After a few minutes the phone seems to be totally dead. I tried to charge it again and after 2 hours I got nothing, it was still dead, did not turn on and there were no lights on.
Later on that day, I got a multi-meter and checked the battery tension. With the positive on my left I could check that measuring the power with the wires on the 1st “slot” and on the 3rd on, I get 3.47V. Measuring the 1st with the 4th I get 3.63V and measuring the 1st with the 5th or 6th I get 3.75V. Check what I mean at http://webtennis.rg3.com.br/qtek_9100/battery.gif.
I tried to remove the battery, then put it back and then turn it on again… It started, but in a few seconds, when was showing the OS, SPL, etc… it went off. I tried that again; it started, loaded the OS and went off. Once again I tried this, but with the power cable on, so it started but in seconds was off again.
So I thought “that might be a bug, maybe if I run the update utility it will work”. I started the phone in the bootloader mode, but before I connect the USB cable and start the RUU the 9100 went off. A few more times tring to remove the battery and starting it again, it went off and never came back again!!
I plugged the power cable on the wall and on the phone and there were no lights on, but I could feel the battery a bit warmer, just like it used to get. I left on the wall all night long and today in the morning still nothing. I removed the battery for about 30 minutes and got nothing, neither the screen with the OS, SPL, IPL…
Now I am despaired, don’t know what to do, no clues. I am in Brazil and don’t know where I can take to be repaired and have no plans to get back to Canada or Europe for the next 3 months.
Can you help me with this problem? I love my phone and want it working again.
Thanks for all your help.
Battery problem...?
It seems as thought you may be having a problem with your battery, not your phone. Try buying a battery off eBay, they are pretty cheap, and that should tell you what the problem actually is.
Or if you know anyone that has a wizard, try your battery in their device. If the problem is still appearing, then you will know that you just need a new battery.
Battery or charger ?
I agree with zakhir_n, it sounds like a battery issue not the phone. My friends MDA battery died after 2 months of use, so you can never be sure. We swapped batteries and revealed it was his battery not taking a charge.
Next check that you are using the original charger. I went away on business and grabbed the nearest charger for my 8125. Needless to say I grabbed a Motorola charger and it refused to charge the dead battery. Make sure you have the original charger, as it MUST say 1000ma or 1Amp output on the plug. The Motorola one I used was only 500ma or .5Amp and it was unable to recharge a dead 8125 (MDA) battery.
New status: WORKING
Hi there,
Thanks for all the posts.
Well, I checked my charger and it is a 1A 5V and my battery gets 100% of charge.
This is what I did:
Fully charged the battery, removed it for about 1 day an then I turned it on. Surprise!!! It was working and worked for 20 minutes and went off again e seemed to be dead.
Once more I the same thing but this time I flashed it with an official ROM. Fully charged the battery and removed for about 1 day. When I tried to turn it on, it worked as it was new.
So I flashed it with the WM6 Core 2.0n. It worked perfectly. When the battery got 80% of power, it restarted itself for several tines.
Now I bought a new battery and it is working very well, no problems till now. Guess you were right… I really had to change the battery.
Thanks for all the help and sorry about my English!!!
Regards,
Arthur
Nooooooooooooooooooooo
Hi there… Got the worst birthday present ever!!! Today I woke up and my QTek 9100 wasn’t working.
I got a new battery, when I put it on my phone it was 54% of charge. I used it till it gets 13%, then I fully charged it with my computer’s USB cable. Used the phone for 1 day and the battery was again around 80% of charge (just like the other time). I put it on “flight mode” went to sleep. When I woke up……. it was not working anymore, I put back the old battery and got nothing.
Now it is with the new battery being charged with my wall charger (1A 5V), but there is no lights on.
I already tried to run the WM5, tried a new WM6, checked the charger, replaced the battery and none of this seems to solve my problem… Do you know what more I could try? Do you know where I can send it to fix in Brazil?
I don’t know what to do… I already sent e-mails to QTek and to HTC and after 1 week got no answer…
Thanks for all the help!!!
I am having problems with my phone where it keeps telling me that the batt is dead but then i plug it in to my computer (Not at home so dont have wall plug) and it tells me that it has like 50% or so on!! My phone keeps turning its self off!! I thought it could be that it needs a hardboot, so i did that6 and still not helping.
I have not had any problems till today with the batt!
Does anyone have any ideas, could my phone batt be dead?
Well it is now at 70% I dont get this why is my phone going so wierd??? And it will not charge off the computer cable!!! But that could be just the cable!
htc touch batt problems
Mine to has started acting up and i thought it was the battery so swapped it for my other phones battery. Still plays up and crashes and locks up all the time like the first one.
Maybe something else but if you find a solution could u let me know
Cheers Shaun
as the title says....any help anyone
anyone....?????
elite-fusion said:
as the title says....any help anyone
Click to expand...
Click to collapse
so strange, i think this is not a fault of battery, because lithium polymer battery is really long lasting, have you connect your x1 to computer, please connect your x1 to charger and wait about 1 hour. but maybe it's the fault of mini usb port, can you sync your x1 before it happen? in your case, bring it up to guarantee service is the best solution, what did you do before the device turn off?
Leave it on the charger, it could take about 15 - 20 minutes to start charging if the battery completely died.
i used a wall charger, and a computer charger, still no luck...i wasnt doing anything, i was playing a game and shut the game off started browsing through the fone, and it just shut off after a few battery low warning sounds. but the red light goes on after a wall charger, but nothing when i try to turn it on, it doesnt turn on, and when i unplug it to try to turn the phone on, the side lights flash red...i have no idea whats goin on but i got the phone today and its pissing me off already i spent 680 on the phone for a peice of crap...
elite-fusion said:
i used a wall charger, and a computer charger, still no luck...i wasnt doing anything, i was playing a game and shut the game off started browsing through the fone, and it just shut off after a few battery low warning sounds. but the red light goes on after a wall charger, but nothing when i try to turn it on, it doesnt turn on, and when i unplug it to try to turn the phone on, the side lights flash red...i have no idea whats goin on but i got the phone today and its pissing me off already i spent 680 on the phone for a peice of crap...
Click to expand...
Click to collapse
ah, you should keep it in the wall chager a bit longer, and don't use the computer charge at this time, when the battery complete die, you should keep it charge about 10 minutes before you can start it, don't worry, when you can see the flash light turn red, it's charging, wait a few minutes more, it's will work, just forget about it, go somewhere, when you comeback, push the power button:d
elite-fusion said:
i used a wall charger, and a computer charger, still no luck...i wasnt doing anything, i was playing a game and shut the game off started browsing through the fone, and it just shut off after a few battery low warning sounds. but the red light goes on after a wall charger, but nothing when i try to turn it on, it doesnt turn on, and when i unplug it to try to turn the phone on, the side lights flash red...i have no idea whats goin on but i got the phone today and its pissing me off already i spent 680 on the phone for a peice of crap...
Click to expand...
Click to collapse
was had same problem.just leave it charged.i leave it charged into usb drive,and it needs 5h before he turn on.battery was completely dead,like probably you have too.just leave it charged throught the night.
Charge some time and then remove battery cover and try to reset. as u mentioned lights are flashing when u r trying to switch on so just reset.
The X1 of my colleague had the same problem and he had the battery replaced by the vendor, no questions asked as it was dead after only 2 days...
Charged without battery...
elite-fusion said:
as the title says....any help anyone
Click to expand...
Click to collapse
Hi, I got similar problem and I called the support guys.
They advised me to remove the battery and charge the phone for 30 min and charged with the battery for 1.5 hour.
He claimed is some 'internal battery' stuffs.
Anyway I tried and it works.
In addition, I charged the battery when the level hits a minimum of 20%.
So far so good
Good luck.
vwx1 said:
Hi, I got similar problem and I called the support guys.
They advised me to remove the battery and charge the phone for 30 min and charged with the battery for 1.5 hour.
He claimed is some 'internal battery' stuffs.
Anyway I tried and it works.
In addition, I charged the battery when the level hits a minimum of 20%.
So far so good
Good luck.
Click to expand...
Click to collapse
That Solution worked for me as well. I was in Germany with some navigation software to find my destination address. Than suddenly my phone died, I thought. So I was stuck somewhere in the middle of nowhere.
Has anyone ever had an issue where by their battery life is at say 59% and when i plug it in to charge rather than the blue charging icon appearing it just showing the battery being 100% and the LED doing successive double flashing as opposed to a static LED like i should be if it was charging?
I've not installed anything, flashed a new rom etc, was fine yesterday.
All i did was have a little play with CHTEditor.
somethings not right, it must be something to do with me messing about with CHTEditor
out of the blue my lock screen had gone, and it says i have a voice mail waiting when i dont. haha
Hard reset i think
update...
hard reset not worked...uhoh
Same problem here
I was in a phone call an al of a sudden everything just went black and rebooted. Turns out the phone stopped charging and flasing green and red. Battery ran out of power and the phone shut down. After the reboot the phone charged normally again
Another situation:
Phone started acting up again and endend in a reboot. Battery was empty and i made a phone call on the charger. during the phonecall the same problem happend again, but the battery was at 9%. I intended to unplug the charger and plug it back in, but after the unplug the battery jumped to 0% and shut down.
So, i think the battery is acting up. Having to charge the thing every damn day is finally taking it's toll.
Wizzkid007 said:
Same problem here
I was in a phone call an al of a sudden everything just went black and rebooted. Turns out the phone stopped charging and flasing green and red. Battery ran out of power and the phone shut down. After the reboot the phone charged normally again
Another situation:
Phone started acting up again and endend in a reboot. Battery was empty and i made a phone call on the charger. during the phonecall the same problem happend again, but the battery was at 9%. I intended to unplug the charger and plug it back in, but after the unplug the battery jumped to 0% and shut down.
So, i think the battery is acting up. Having to charge the thing every damn day is finally taking it's toll.
Click to expand...
Click to collapse
The phone seems to charge ok when switched off, i will leave it as it is till im home from work and wil have a tamper with it.
phone is now charging ok, just need to get rid of this voicemail notification now.
hmm and everything back to normal. must be its time of the month
djchubbs said:
Has anyone ever had an issue where by their battery life is at say 59% and when i plug it in to charge rather than the blue charging icon appearing it just showing the battery being 100% and the LED doing successive double flashing as opposed to a static LED like i should be if it was charging?
I've not installed anything, flashed a new rom etc, was fine yesterday.
All i did was have a little play with CHTEditor.
Click to expand...
Click to collapse
tis happens to mine (not allways) hd2 when using non htc battery.
do you have original batt?
bRkiX said:
tis happens to mine (not allways) hd2 when using non htc battery.
do you have original batt?
Click to expand...
Click to collapse
yep, using the original battery, it seems to be ok now, charging as it should.
ahh well. cheers for the reply
one last this, how the hell to i get the lock screen back, i think im being dim.
edit
sorted
I have a program BsB Tweaks that has a setting for the lockscreen. Try that.
My phone is also charging fine when turned off, also it functions fine at the moment. i think it has something to do with overloading the device when the battery is low. Based on that its not possible to turn on any phone when the battery is in attached but the power is, i think everything is drained from the battery while charging it and that when overloading the battery just doesn't pull it anymore.
i don't have a alternative battery, mine is original.
What are the symtoms when the battery is at the end of it's life? does it do this, or is it supposed to give a warning or something?
edit: i am unable to find a manual page describing the different modes the LED could be blinking. I'm curious what is says about the red and green blinking mode. Does such a page exist?
Hi all,
My battery stats are staying at 0% all of the time, vibrate on keypress doesnt work and when I plug my phone in to charge while the device is on it doesn't recognize that the phone is charging although it does hold the charge.
this started happening to my I9505 after I had flashed the Google 4.3 ROM. My screen went black and wouldnt turn on again - but I could tell that the device was working because the tone was playing when I moved the volume button up and down. So I took the battery out, plugged back in and I lost my battery stats and started experiencing this charging issue.
When I flashed back to stock, the battery stats appeared to come back and I thought all was back to normal until the exact same thing happened again and I am now back to square one.
Can anyone advise? Is this my USB connector? The phone doesn't say its charging on its own like my old S2 did...
Thanks and Regards,
Dave
Can anybody offer any assitance on this?...