Database Users

SOS - Hermes works fine just that there is NO screen!

Really need help here,
My hermes suddenly decided that visuals are no longer needed.
That means the screens stays off all the time (yes even in bootloader mode).
It works, receive calls and flashes roms but in no situation can I see anything on the screen (pitch black screen).
I've got no warranty so I took it apart and checked each cable and connector - no issues were seen. I tried changing SPL-s, RUU, Roms all worked but left my tytn with that black screen.
Did anyone see this happen or has any advice?
This sucks big time :-(

No one? Oh man, I guess it's dead then :-(

Last bump before giving up and throwing it away - please?

send it to me if your gonna throw it away : - 0

I've given up on mine as well. It has white screen though. Where do I dump this thing?

If it is out of warrenty, I would take it apart as is sounds like the hardware, check the connections to the LCD. Does the backlight still work, or if you put it in strong sunlight, can you see the LCD working?

My Hermes had a white screen also. I found that if I squeeze the bottom right hand corner whilst resetting it would sometimes work. It seems there is a chip on the switch board that needs the right ammount of pressure on it. I think it was a design flaw as the herm200 and 300 are different. If applying pressure works and you are confident enough take the hermes apart and put a couple of small pieces of plastic or paper between the front buttons and the small square chip on the switch board. This worked for me.
The service guide is available if you google. Let me know if you need more info.
As for the black screen that sounds more serious sorry not seen that one.

what are you guys willing to sell your pdas for? Mine fell in a puddle and i need one for parts. The white screen might be fixable the first couple of times but then it dies off for good, the black screen i've never heard of.
So if you want to sell for a reasonably cheap price let me know, i can buy a new keypad online for $50. So around there would be nice!

i.a.wright said:
My Hermes had a white screen also. I found that if I squeeze the bottom right hand corner whilst resetting it would sometimes work. It seems there is a chip on the switch board that needs the right ammount of pressure on it. I think it was a design flaw as the herm200 and 300 are different. If applying pressure works and you are confident enough take the hermes apart and put a couple of small pieces of plastic or paper between the front buttons and the small square chip on the switch board. This worked for me.
The service guide is available if you google. Let me know if you need more info.
As for the black screen that sounds more serious sorry not seen that one.
Click to expand...
Click to collapse
I just tested this on mine and actually got some results.
mines the opposite though, it will NOT work with any pressure. I left all the screws loose for that board under the buttons, and left the LCD assemble screws out on that end and it works, But if I press the keys it whites out again and won't come back until I repeat the dis-assemble/re-assemble

I had a similar problem but this was after someone dropped mine on the floor. The screen would just be white screen, while everything worked. If I pressed the bottom right of the phone it would sometimes come on and stay on for a little while but would eventually always go to white screen.
I did manage to use the phone but had use a program called Net Control which allowed me to control the phone over WIFI with the phone screen shown on the PC. Got the phone replaced in the end by the people who dropped it.

i got the flex cable and my phone still has the white screen problem....wtf///

Screen alignment or touch screen replacement ?

Hi..
I bought a Vodafone V1605 ( HTC Tytn ) from ebay... the auction description indicated some alignment problems that could be resolved by screen re-alignment...
But when i got the package i found that the problem is worse than that... as you can see in the picture ( http://img81.imageshack.us/img81/4319/tytnscreenul8.jpg ) the top-right of the screen seems to be with problems.... I tries to draw several horizontal lines... and in the top-right part of the screen i got some waves...
I'm thinking about returning the phone... but can this be resolved by purchasing a new touch-screen ? I've seen that buying a replacing touch-screen is not very expensive....
Best regards,

A new touch screen might help. What also is a known issue is the screws at the back of the screen. Try to tighten these it helped for some guys allready.

I replaced my touch screen after i cracked it and now i can't get it to align at all.
I click anywhere on the screen and it thinks it's a click in the top left of the screen as the start menu opens up.
Haven't been able to find anyone to answer my posts for help either.

If there is dirt on the edges of the screen (between screen and cover) it can cause alignment problems as well. I had to recalibrate mine several times a day at some point as dirt would move and press different locations, biasing the digitizer. I got tired of it, dismantled the phone, took the LCD out, cleaned it as well as the inside of the case, and put it back together. No more issues so far.

kilrah said:
If there is dirt on the edges of the screen (between screen and cover) it can cause alignment problems as well. I had to recalibrate mine several times a day at some point as dirt would move and press different locations, biasing the digitizer. I got tired of it, dismantled the phone, took the LCD out, cleaned it as well as the inside of the case, and put it back together. No more issues so far.
Click to expand...
Click to collapse
Had exactly the same problem (and solution) for the screen alignment problem of my Xperia X1. I removed a tiny plastic piece (most likely a leftover from production process) which stuck between the metal frame and the touch screen. After that I could easily align the touch screen and have no alignment problems anymore.
Be careful to not break the screen - I used a thin sewing needle and tweezers to remove the plastic piece.

Oil-like stain reflection on screen

After owning the Touch HD for a full month I just noticed that down the middle of the screen there is something which I can best describe as an oil stain. It looks as if there is a liquid in between the glass/plastic screen and the resistive layer that lays on top of it.
The screen works normally and this "stain" can only be observed if I look at how the light reflects of it.
Any idea what happened?

Hi,
I have a small idear. The TFT-Monitor ist touching your Touchscreen. Probeply you pressed something on your HD, that the two Monitor touch each other, that is why it looks like a Water or Oil spot.
This can happen for example, if you are carrying your HD in your trouser pocket.
If you want to try to remove this spot, you have to turn with your both hand the hd, like the right hand turn with the clock and the left hand turn to the other way.
Sorry, my english is not very good for such a discribing. What I mean is like "to contort" or "to skew (up)". But you have to be very carefully. Before you start, remove the Battery

(I'll be incorporating a clearer explanation along the lines of what Dude10 was trying to say)
The effect you're seeing is IDENTICAL to what causes the colours to appear on an oil film actually!
The way the Touch HD screen works is to have the hard glass (polycarbonate plastic actually as far as I'm aware, but that's not important here!) with a squashy resistive sensor layer on the top.
This resistive layer detects touch as an increase in resistance at the spot that's compressed - be that by a finger or a stylus. Because the upper layer can be compressed, it can also be malformed by stronger than normal pressure, such as an object in a pocket. The effect can be more pronounced if your body heat warms up the screen surface making the screen "set" in position rather than spring back as it should do...
The "oil" effect is cause by the reflections of light from the outermost plastic layer and the outermost surface of the hard screen. When the gap is small enough, these reflections can interfere with each other, cancelling and re-inforcing different wavelengths depending on the thickness - hence the tapering of the screen from thinnest to thickest results in a "rainbow"
Now, why explain all this you may ask? Partly because I like science and it fascinated me in school to learn what caused that effect so wanted to share this! (And this also explains why it only presents itself when you look at the light reflections)
Anyway, more importantly, the solution to your problem is to restore the thickness of that part of the touch layer to it's original uncompressed state.
I'd firstly start trying to hold your finger flat against the top of the phone screen (on flat surface, portraint orientation, finger "left to right") then pressing resonably hard (the hard screen should protect the device - if not you're pressing too hard!) slide your finger down the screen from top to bottom trying to keep an even pressure. This should hopefully even out the surface.
Failing this, as Dude10 suggests, take the battery out and use your thumbs (holding with fingers in the battery well) to press and "smear" around the problem area.
Unfortunately, other than this I don't think there's a particular way to remove the effect totally if it doesn't work...
Obviously it's speculation given that you didn't mention how it happened in the first place, but it does sound like it got knocked or pressed by something either in bag or pocket - maybe even a fold in the pouch
Hope you manage to smooth it out!

WhO_KnOwS said:
After owning the Touch HD for a full month I just noticed that down the middle of the screen there is something which I can best describe as an oil stain.
Click to expand...
Click to collapse
Just a long shot, but:
Sometimes a similar effect can be caused when some moisture has got between the layers of a display.
Have you used the phone anywhere damp or very humid ?
Keeping it somewhere warm and dry might be worth a try?
- Steve

Thanks for all the tips. The issue happened when I had the Touch HD in the pouch and in my pocket - so the idea that it was a fold in the pouch holds water.
The funny thing however is that before I saw all of your replies I was already out the door (with the Touch HD back in the pouch and pocket). 5 minutes later when I pulled it out the issue was gone. I am guessing that I reapplied the exact amount of pressure needed or something like that.
Thanks again for the tips and especially to chaosdefinesorder for the nice explanation.

Thx for helping explanation

5 minutes later when I pulled it out the issue was gone.
Click to expand...
Click to collapse
no, i don't think it was gone. check again under a fluorescent light....
i have this on my diamond. my HD is flawless (till now...)
i phoned to a technician and explain the phenomena and he invited me to replace the screen. when i got there, to my complete amazement and embarrassment the stain was gone. only later i discovered that the stain is visible under fluorescent light only.

chaosdefinesorder said:
Unfortunately, other than this I don't think there's a particular way to remove the effect totally if it doesn't work...
Hope you manage to smooth it out!
Click to expand...
Click to collapse
thanks m8, already tried this (on my diamond) and tried now again with both yr methods. no results. the stain is still there...i think only a replacement can solve it.
here u have the paralel thread in diamond forum:
http://forum.xda-developers.com/showthread.php?t=439410&highlight=oily+stain

you can not do it yourself. the best way will be to go to your seller or straight to HTC, because I think you HD still have warranty.
I repaired ones an Diamond and I can tell you, it wasn´t an easy way.

Edges of screen unresponsive (Unless touching bezel!)

This is my first phone with a capacitive screen, so perhaps it is a quirk of them, but I have noticed that if I am not holding the phone in such a way that I am touching the metal bezel, the screen does not recognise touches that are close to the edges of the screen. It seems that the screen requires a circuit to be made with other metal parts on the phone before recognising the touch.
For example, if I put the phone on my desk and touch the backspace key with a single finger, nothing happens. If I keep holding my finger on it, and touch the metal bezel, hey presto, the button clicks.
This reminds me of a watch a friend of mine had a long time ago, that had a capacitive "hair trigger" button that only worked for him (because it required a circuit to be made with the back face of the watch, meaning when he pressed the button it completed a circuit through his body)
Anyone else noticed this? It is slightly annoying because I have to hold the bezel when I want to use the phone..

Confirmed.
And you might very well be correct in the assumption about the circuit not closing in every part of the screen. I think it's the nature of any capacitive surface tbh. If you press in the middle of the screen then there is enough adjecent space to actually complete the circuit while on the edges there is simply not enough space around your fingertip to not close the circuit at all. That is why touching the bezel works.
But as I have been holding my little Hero in my hand while typing anything I simply didn't know this little odd thing. I have read about it though.
Yet another reason to hold your precious little Hero in your hand...

Wierd not like that on my samsung.. its all plastic tho

Mine is the same.. especially on the right hand side of the screen. If it's in a case it makes it really bad!!

Sounds like bad shileding and grounding to me

Didn't notice this until I put a screen protector on but now it's really bugging me.

On a related note (metal bezel related), I've noticed that in dim lighting the button backlight flickers. But if i touch the screen and bezel, it stops.

herman3101 said:
Didn't notice this until I put a screen protector on but now it's really bugging me.
Click to expand...
Click to collapse
Same here. Could it be that the screen protector slightly touches the aluminium casing and thus grounding the screen (or creating a wrong potential)?
I noticed that when i touch (=ground) the outer aluminum frame with just one single finger then the touch screen works flawlessly.
(I'm using the offical HTC screen protector).

joemax said:
On a related note (metal bezel related), I've noticed that in dim lighting the button backlight flickers. But if i touch the screen and bezel, it stops.
Click to expand...
Click to collapse
Hmm definatly bad grounding issue. Its either some pretty poor design or a defect.

i confrim, using hero without touch the metal edge result in less responsivity and difficult on multitouch operation
hope new firmware can solve this, too many errors using it like a normal keyboard on a table!

[Q] Touch screen and capacitive buttons not working!

Hi guys,
What could be the possible reasons for a touchscreen and the capacitive buttons to stop working?
I purchased my Huawei U8800 only very recently but it was purchased 2nd hand. The phone came pre-installed with a custom rom, which is this one here: http://forum.xda-developers.com/showthread.php?t=1481168
I've had very minimal use of it ever since I received it, due to the reason that I have exams as I'm an UNI student. Therefore, I haven't modified the phone in any way, i.e I have not overclocked it or flashed a different kernel or recovery etc. The only thing I've done is installed GO SMS PRO and used it for txting and calling, that's it.
At first, everything seems to work fine. But on my 2nd day of use, the touchscreen started acting weird, where the right hand side of the screen stops working for no reason, as well as the 2 capacitive buttons on the right half of the screen (HOME and SEARCH). Then after a while, the BACK capacitive button on the left half of the screen stopped working, and eventually all 4 capacitive buttons and the entire screen stopped working.
The phone still turns on, but the entire screen doesn't pick up any finger input and there isn't any haptic feedback or vibration from the capacitive buttons. When I boot into the recovery, this is also the same.
So I contacted the seller about this, and he advised me to flash the Cyanogenmod 7.2 rom to see if this fixes the problem. It didn't, the touchscreen still doesn't work.
I'm wondering if this is related to the digitizer, which is the part of the phone that sense your finger inputs? If not, what are the other parts of the phone that could relate to the capacitive buttons and touch screen?

Definately a digitizer problem. The capacitive buttons are part of the touch screen, the touch screen is extended over the bottom of the display.
You should buy a new one from eBay or similar. If you want to buy it with a frame (black part on the front), you will have to open your phone to see if the front speaker is big or small. There are two types of front speakers and they are not cross-compatible. If you just want to buy the digitizer, you will have to remove the old digitizer from it's frame and add some glue on the new one to make sure it won't stick out.
If you don't want to mess with your phone, I am sure there are paid services that will do it for you, since replacing the digitizer is fairly easy.

Blefish said:
Definately a digitizer problem. The capacitive buttons are part of the touch screen, the touch screen is extended over the bottom of the display.
You should buy a new one from eBay or similar. If you want to buy it with a frame (black part on the front), you will have to open your phone to see if the front speaker is big or small. There are two types of front speakers and they are not cross-compatible. If you just want to buy the digitizer, you will have to remove the old digitizer from it's frame and add some glue on the new one to make sure it won't stick out.
If you don't want to mess with your phone, I am sure there are paid services that will do it for you, since replacing the digitizer is fairly easy.
Click to expand...
Click to collapse
thanks for your reply mate!
Ok so I've found this one here:
http://www.ebay.com/itm/Original-To...Glass-For-Huawei-U8800-Ideos-X5-/170721993712
Since it says it's "original", I don't have to worry about the speaker problem right?

chaoscreater said:
thanks for your reply mate!
Ok so I've found this one here:
http://www.ebay.com/itm/Original-To...Glass-For-Huawei-U8800-Ideos-X5-/170721993712
Since it says it's "original", I don't have to worry about the speaker problem right?
Click to expand...
Click to collapse
They are selling the digitizer, so there will be no problems as it's only the digitizer glass and not the frame around it. The frame itself is holding the digitizer and the speaker so that's why there may be issues when buying the front cover.
If you need a disassembly tutorial, check my Mediafire (signature) -> Documents -> U8800 Basic Maintenance Manual. It's the official disassembly guide so you can be sure you are doing it right .

Blefish said:
They are selling the digitizer, so there will be no problems as it's only the digitizer glass and not the frame around it. The frame itself is holding the digitizer and the speaker so that's why there may be issues when buying the front cover.
If you need a disassembly tutorial, check my Mediafire (signature) -> Documents -> U8800 Basic Maintenance Manual. It's the official disassembly guide so you can be sure you are doing it right .
Click to expand...
Click to collapse
Wait, that doesn't have the frame around it? I thought the black part surrounding the glass is the frame? I'm confused.......
I just want something that looks exactly like shown in that Ebay listing photo, where it has that bit of the connector part that you push into the motherboard (or whatever it's called on the phone).

chaoscreater said:
Wait, that doesn't have the frame around it? I thought the black part surrounding the glass is the frame? I'm confused.......
I just want something that looks exactly like shown in that Ebay listing photo, where it has that bit of the connector part that you push into the motherboard (or whatever it's called on the phone).
Click to expand...
Click to collapse
On your listing, it does not have frame.
If it's without frame, it is simply the front glass with connector. If it is with the frame, it has the black curve too (and speaker with led).
See this:
Without frame.
With frame.
Hope it makes sense now

Blefish said:
On your listing, it does not have frame.
If it's without frame, it is simply the front glass with connector. If it is with the frame, it has the black curve too (and speaker with led).
See this:
Without frame.
With frame.
Hope it makes sense now
Click to expand...
Click to collapse
Ahh ic ic.....so would I need to use glue to stick the digitizer glass onto the frame?

chaoscreater said:
Ahh ic ic.....so would I need to use glue to stick the digitizer glass onto the frame?
Click to expand...
Click to collapse
Yeah, but not much. Maybe you don't need to add any glue at all, the old one might hold it too.

u8800-51 touch screen bottom not responding
Blefish said:
On your listing, it does not have frame.
If it's without frame, it is simply the front glass with connector. If it is with the frame, it has the black curve too (and speaker with led).
See this:
Without frame.
With frame.
Hope it makes sense now
Click to expand...
Click to collapse
hi blefish
just posted a similar question:
http://forum.xda-developers.com/showthread.php?p=39201328#post39201328
is it the same solution? (the 4 buttons at the bottom do not work as well as the lower half of screen)
my speaker is 15 mm by 5 mm long (i looked inside). is it big or small?
all the ebay posts do not mention a frame - i will be happy not to mess with the glue
thanks

huwaei G 510
Hi guys,
I did have the same problem with a Huawei G 510. Digitizer broken and replaced, but still not working.
I have no action on screen. It lits but i can't press any button. Either the 3 buttons are working.
Checked the plug, checked some voltage in the pins.
Any other ideas ?
Thanks in advance,
Miltos Matt