Database Users

[Q] Screen Scratched?

So I just noticed a decent sized scratch on my fascinates screen.
It's in the middle of the screen, and I can feel it with a fingernail. The phone spends all day in my pocket, and I baby it, so I'm surprised. Never been dropped or anything.
Though I know it's morally ambigious, I was thinking about returning it to verizon under the guise of faulty GPS/not getting a lock so I could get a new one with a clean screen.
Anyone know of any reason this wouldn't work?
If I do this or not though, will def be getting a screen protector.

reasons it wouldn't work would be if the rep there knows the gps problem affects all fascinate units so they may only offer swapping to a different model. Also, the devilish giggling sounds you make as you try to scam them might give you away.
good luck!

Worth a shot. I'll have to return to stock and see. Nothing really to lose beyond having to re root if they say no.
Sent from my SCH-I500 using XDA App

Let me know if that works lol
Sent from my SCH-I500 using XDA App

UPDATE:
Returned under the guise of malfunctioning GPS, no problem at all.
She checked to see if the update had been applied though, and it was.

If I do this or not though, will def be getting a screen protector.
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On a related subject, whats the best screen protector? I would like one that covers the entire front. Also, I thought these screens were hard to scratch except with sand? I have no scratches yet.

I find this hard to believe....these phones have gorilla glass....same as iphone.....go google it and watch some youtube videos of people stabbing their phones. I will never use crappy screen protector again.....i swear they are a scam. Just my two cents.
Sent from my SCH-I500 using XDA App

umm teeharding... gorilla glass isn't indestructable :/ I'd like to see a youtube video of someone rubbing sand paper on a display and then we'll talk.
how are screen protectors a scam when they tend to the need for which you bought them? sure we can say they are costly, but thats just one of those inequalities in life we should learn to deal with in a capitalistic society. :/

I can assure you that it is possible to scratch Gorilla Glass, as I did it.
What exactly did it? Couldn't tell you, but I was careless and overconfident in the GG, and had it in my pocket with keys and my headphones, and it was scratched up in a few weeks, though only one scratch was deep enough to feel with a fingernail.
Since I've gotten the new phone I decided to order the realook screen protector from amazon, and it has its own pocket, free of anything else. besides my wallet (leather, no metal or edges).
Trust me, I don't need to google the greatness of GG, I've had my own real life test done, and it failed. Phone was never dropped or handled roughly.

Yikes. Glad I got an Invisible Shield installed. So how is the new GPS? I'm considering returning mine as I also have GPS issues. It scared me when I read that it may be a hardware issue on these forums today.

poisonousjuice said:
reasons it wouldn't work would be if the rep there knows the gps problem affects all fascinate units so they may only offer swapping to a different model. Also, the devilish giggling sounds you make as you try to scam them might give you away.
good luck!
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Click to collapse
If its a known issue with the unit it specifically means they will NOT exchange the device. And def not for another one, given its the 1st one.
You will be told to wait for them to release an update that "fixes" the issue, and at which point, it doesn't, THEN the device is swapped out, for another identical model.
You can try returning the phone at that point, and depending who you get or what not, they may waive the restock fee, especially if you point out that you're returning a phone for an issue thats CLEARLY not your problem, and mention that the rep who sold you the phone didn't point it out.

@ [OP] How did the realooks do for you?
good day.

Unhappy with build quality

hi all,
i have been using my z for about a month now and i am now officially unhappy with it. the z hinge is not really an issue, i like the way it easily opens and closes without any snapping movement or stress in the mechanism. my concerns would be when i open it and use the keyboard, my phone squeaks a lot. i think the battery cover is the culprit. now my latest problem is that there are a lot of dust particles accumulating under the screen. i had 5 htc phones and this never happened before. it happened with my nokia's and se's, but never with my htc. so im disappointed with it. im very oc when it comes to my phone and i make sure that i clean my pockets from dust and lint to ensure its clean and dust free.
feel free to share your opinions.
thanks!

Use a screen protector to stop the dust. If you think the back cover is bad you can buy a new one, or remove it and use a slim case.

I think if you that unsatisfied with the quality you should have returned it for a new a long time ago. Let me assure you that none of the bad points you mentioned has plagued my G2. I recommend you call customer service and huff and puff until they exchange it.

adrienspawn said:
Use a screen protector to stop the dust. If you think the back cover is bad you can buy a new one, or remove it and use a slim case.
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Click to collapse
i am using a protector and the dust is under the screen.

ddgarcia05 said:
I think if you that unsatisfied with the quality you should have returned it for a new a long time ago. Let me assure you that none of the bad points you mentioned has plagued my G2. I recommend you call customer service and huff and puff until they exchange it.
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i dont think they will do that. i actually chose this because this is the best and had it replaced already. no dead [ixels etc just dust getting under the screen

If you think the squeek is coming from the battery cover try putting on a hardcover and see if that helps? Also, I completely understnad how the squeekeness would be annoying.. I returned a Cliq because of it.

Customer care should replace the phone if u have build quality issues. I would def give them a call. I had issues with my prior phone the cliq which was replaced 5 times by calling as well as tweeting tmobile my issue. I had my G2 replaced twice due to the build quality issues. Should be no reason they wouldn't the phone still carries a warranty.

userfriendlyme said:
Customer care should replace the phone if u have build quality issues. I would def give them a call. I had issues with my prior phone the cliq which was replaced 5 times by calling as well as tweeting tmobile my issue. I had my G2 replaced twice due to the build quality issues. Should be no reason they wouldn't the phone still carries a warranty.
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+1
I had my cliq replaced 3 times (it just wouldn't get reception).
If you do have problems with the build quality, then have it replaced. What you're experiencing is not normal.

Absolutely, if you're within 1 year, call them up and have them replace it under warranty. I am also not having any of those issues, so it might just be your specific unit. There's absolutely no reason to keep a phone that sucks.

thanks for the support. i dont think that htc will really do anything about it where i stay. but might as well give it a try. i checked again last night if it was just me, but there are MORE dusts now than before. tsk tsk

I haven't seen this with any mobile other than one that had a manufacturing defect. I certainly haven't seen this with any HTC devices either (and I'm no fanboy, this is my first HTC device).
Contact the OEM or your wireless provider. I've never used any protection for any of my mobile phones in the past decade and haven't had so much as a spec of dust under my screen. I had a single spec of dust in my PSP though and it drove me insane (it was shipped with the dust but I didn't have a receipt). Good luck!

thanks all!
i will be visiting their customer care sometime this week. have to absent myself due to work though. hope they can sort it out before the year ends. holidays are creeping and they are closed during this period as well.
>update
just sent it to the service center, they will be replacing the entire screen with the panel. the technician said it was like someone placed their finger under the screen. hopefully everything will be ok and no mishaps when i get it back on the 29th. another screen protector down the drain.

Ballad of the G2 ran over by a van...

As you can tell from my title, the face buttons on my g2 isn't working. Let me give you some back ground information about it. It is my sister's g2. She didn't have insurance on it for whatever reason, fell out of her pocket, and got ran over by a 15 passenger van. I took it apart, replaced the screen, and gave it back to her, with everything functional. Couple weeks later she apparently dropped it "just right" cause the screen stopped working again. (fyi, my sister is REALLY bad with electronics...) She decided she's going to get a mt4g so she gave the g2 to me. I replace the screen again, and do the spring mod for the hinge. Everything goes well, boot it up and such. But alas, the face keys don't work. Pulled the battery, did factory reset, neither of these worked. So does anyone have any ideas or clues on what to do?

Wow it got ran over by a van and your g2 is still some what intact? That's crazy... Well I bet you need to replace some components of the soft keys since they might be damaged
Sent from my HTC Vision using XDA Premium App

lainvalenajr said:
Wow it got ran over by a van and your g2 is still some what intact? That's crazy... Well I bet you need to replace some components of the soft keys since they might be damaged
Sent from my HTC Vision using XDA Premium App
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When I replaced the screen the first time after it got ran over, the soft keys still worked flawlessly. Was only after my sister dropped it and broke the screen again, that apparently they don't work.

That is insanity that this damn thing got run over by a van and somehow still manages to function. Go HTC your hardware is pretty fantastic despite its flaws.

you can use key tracker to see if the system is registering any kind of key press, and button remapper to reassign the functions you need to the volume up/down and camera buttons or trackpad center until you figure out something better.
Hope this helps.

Thanks ill dawg. The key tracker showed me that its not registering any thing from the home keys, as much as I suspected. I noticed at the bottomish of the screen there is a dead area on the touch screen, so the digitizer must of gotten ruined too, so I have to replace that next. The button remapper does provide an adequate work around for now though.
I think the regular phone speaker got messed up as well, though I'm not sure on that, could of been like that all along, but appears to be damage on the metal "screen" area that protects it, so I'll probably replace that too.
So, while I'm already that far into the phone again (hopefully for the last time), are there any other hardware tweaks I should do for my phone? I have already done the hinge spring mod.
FYI the van that ran over this phone is a 2009 Ford E series van with a large wheel chair lift in the back. The stock weight is almost 5000 pounds, no idea how much the lift adds to it, nor the people inside. So one can only imagine the forces put onto this phone, and the only thing that seemed to have broke was the screen/digitizer and speaker...damn I love htc

Rubic13 said:
Thanks ill dawg. The key tracker showed me that its not registering any thing from the home keys, as much as I suspected. I noticed at the bottomish of the screen there is a dead area on the touch screen, so the digitizer must of gotten ruined too, so I have to replace that next. The button remapper does provide an adequate work around for now though.
I think the regular phone speaker got messed up as well, though I'm not sure on that, could of been like that all along, but appears to be damage on the metal "screen" area that protects it, so I'll probably replace that too.
So, while I'm already that far into the phone again (hopefully for the last time), are there any other hardware tweaks I should do for my phone? I have already done the hinge spring mod.
FYI the van that ran over this phone is a 2009 Ford E series van with a large wheel chair lift in the back. The stock weight is almost 5000 pounds, no idea how much the lift adds to it, nor the people inside. So one can only imagine the forces put onto this phone, and the only thing that seemed to have broke was the screen/digitizer and speaker...damn I love htc
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I'm not surprised the G2 has taken this amount of damage. The HTC Evo is known to stop bullets and still work flawlessly.

wow...what a tank of a phone.
btw, i'm curious how much do the screen replacements cost? is it really worthwhile to replace it as opposed to getting a new phone?

imdando said:
btw, i'm curious how much do the screen replacements cost? is it really worthwhile to replace it as opposed to getting a new phone?
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I bought it off of repairs universe, probably can be found cheaper but meh, was lazy. Screen costs 50, then 5 bucks for T5 Torx screwdriver, then 5 or so for shipping I believe. So your looking at 60 bucks, compared to the 120-160 it was for insurance to replace it(least thats what it cost me when i wrecked my g1). You also need a smallish phillips screwdriver as well, but I had a whole assortment of those already so no idea what it'll run you for that.
The digitizer runs for 65 bucks on repairuniverse, but found an amazon listing for 30 bucks, so figure I'll give that a try.
All said I'll be about 100 bucks into the phone. So cheaper than insurance, and also I feel now that if anything goes wrong with the hardware, I know the innards well enough that I can fix or replace just about anything.

imdando said:
wow...what a tank of a phone.
btw, i'm curious how much do the screen replacements cost? is it really worthwhile to replace it as opposed to getting a new phone?
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Click to collapse
According to source Repairs-Universe the screen and digitizer cost $49.99 and $64.99 respectively.
I suppose to answer your last question it would depend on how handy with a set of wrenches the end user is. I have no idea if "run over by a van" is a legitimate insurance claim, but I know that I would certainly love my phone a lot more if I ripped it apart and put a new screen in. Being able to tell some random bar-jack, "Why yes, my telephone did get run over by a van and all I had to do was replace the screen" is pretty good word of mouth advertising for HTC.
Edit: beaten like a two handed chimpanzee going for a banana

astriaos said:
I have no idea if "run over by a van" is a legitimate insurance claim,
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Insurance covers any damage or loss. I could tell them I paid a hooker to pee on me while I played the picolo into my phone and the urine ruined my phone. Approved. Unless you have a picolo exemption on your policy. Then you're ****ed.
Sent from my HTC Glacier using XDA App

well final update. In total I replaced the lcd screen, touch screen, and ear piece speaker, and works 100% now. I did go ahead and do the spring mod and got the bigger capacity batteries from amazon. So yeah other than a few scuffs and such, it is impossible to tell that it was ran over by a 3 tonn vehicle.

It may be overused, but:
It's not a bug. It's a feature.

klaas4 said:
It may be overused, but:
It's not a bug. It's a feature.
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Forgive me, but what are you even talking about? What is a feature?

nexus one, you will be remembered

The touchscreen died.
Last night when I used it, I notice the touchscreen has no more response.
Tried to power cycle (I still can use the trackball) and it doesn't help.
It's time to say goodbye and you're remembered.

I think I read it was $115 to replace the screen by sending it to HTC, you have this option still I guess.
Sent from my Nexus One using XDA App

R.I.P
Give it a good send off if you decide to ditch it. Perhaps strap it to a bunch of fireworks and launch it from your garden? Youtube video is mandatory.

R.I.P. mine is showing symptoms too. And yes please do an attention-sucking funeral.
Sent from my Xoom using XDA Premium App

Bummer! I would frame it because it will be a collector's item someday

hell, give it to me, i replaced my digitizer for 30$ and my phone still does anything i could ever need it to do, and if it cant do i then i can turn on the tether and my laptop can.

replacing the digitizer isn't too much of a pain in the ass other than removing / replacing the glue. i used some heavy duty 3M double sided tape which was just slightly too thick but it'll work until the nexus 3 comes out.
also, might it be a software issue? i've been having random touch screen problems ever since i installed the latest OTA (2.3.4) including non responsiveness and random input.

yeah i used spray adhesive on the tray that holds the led and digitizer, masked off properly worked like a charm

My N1 is showing this symptom too Something bad is coming

I Am So Sorry for Your Loss, You Have My Deepest Sympathy

Buy N1 cheap
I don't have enough posts to show a link but www . icemonkey . com has new N1's.
They have a ton of new in box N1's. My gf just ordered one.
Again, New In Box N1 269.99

alansdaman said:
I don't have enough posts to show a link but www . icemonkey . com has new N1's.
They have a ton of new in box N1's. My gf just ordered one.
Again, New In Box N1 269.99
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That is a good deal So tempted to order one as a spare...but the shipping/import duty costs would be nasty.

order a digitizer from ebay..... I did it with mine, because my digitizer was cracked. But now its good as new!
If you want to buy a new one, check out swappa .com

My n1 has always had touchscreen issues...so non-responsiveness is nothing new to me. But thanks for the link, I'm def gonna order a spare just in case mine does go completely out b4 the n3 arrives.
Edit: Or not...looks like they already sold out

Power button died on mine and it seems like I get storage error every few days? I i've had a my N1 since day one but it looks like I was might be getting that galaxy s2 sooner than expected.
Sent from my Nexus One using XDA Premium App

lol loved mine too, enough so that although I picked up an sgs2 I still have the nexi, a first time for that. I have always sold the old when the next thing came along.

I feel your pain. Please do give your N1 a proper send off.
However, with that said, granted that our work-horse phones are subject to daily wear & tear, but how are you guys handling your N1s? No reason why a digitizer becomes inoperable due to wear because it inherently has no moving parts. Unless of course it gets scratched or dropped.
I'm aware of the inferior digitizer with its multi-touch issue, but simply turning the screen off/on "resets" it. Other than that, it's still as responsive as day one.
N1s (especially when it first came out) aren't cheap. Gotta handle them, or any smartphone really, with kid gloves. I'm still using the cover that came with it and it has saved my N1 from quite a number of drops.
Bottom line, (modded) N1s should continue to keep up (and in some cases still kick ass) with newly released smartphones if we just handle them with a modicum of care.

this sums it up:
jacka$$1 said:
I feel your pain. Please do give your N1 a proper send off.
However, with that said, granted that our work-horse phones are subject to daily wear & tear, but how are you guys handling your N1s? No reason why a digitizer becomes inoperable due to wear because it inherently has no moving parts. Unless of course it gets scratched or dropped.
I'm aware of the inferior digitizer with its multi-touch issue, but simply turning the screen off/on "resets" it. Other than that, it's still as responsive as day one.
N1s (especially when it first came out) aren't cheap. Gotta handle them, or any smartphone really, with kid gloves. I'm still using the cover that came with it and it has saved my N1 from quite a number of drops.
Bottom line, (modded) N1s should continue to keep up (and in some cases still kick ass) with newly released smartphones if we just handle them with a modicum of care.
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Click to collapse

Hey man dont let it go just yet. A power cycle isn't all you can do. First try to wipe and flash a new rom. If that dosnt work use fast boot and restore everything to original including your boot loader. I really hope its not dead. If you dont want to buy a new screen there are people who will, so please sell it or give it away on craigslist, you cant just give up on such a legendary phone.

New tab owner, wondering how build quality holds up?

Had the tab for just about two days and I have already noticed some slight creaking from two spots on the bezel where the screen meets the edges of the back plate. I actually love this device and coming from the xoom the light weight and slim design are priceless. The only thing is it appears it may come at the expense of some durability. I have handled this thing very carefully and haven't done anything reckless or abnormal with it in this short time so naturally I am a bit unnerved to already hear creaking noises slip out from the sides.
It definitely feels on the delicate side (which i guess is ok because I have no need to use it as shield, hammer, or battering ram) but if it can't endure normal or careful use, that is a concern.
Is this is a normal problem? I saw that some handed out at Google I/O had the screen warp up from the body, were these replaced under warranty or have others had their tab serviced by Samsung for a similar problem?
Thanks in advance to all the commenters.
Sent from my GT-P7510 using XDA Premium App

Ill take it no replies means its not an issue.
That's good. I really like this thing and if its not going to fall apart like a wafer I think it is an amazing device.
Sent from my GT-P7510 using XDA Premium App

I bought my Tab yesterday and I started using it and noticed the screen was lifting from the top on both corners so I exchanged it and this new one seems fine so far!!

Had mine 1 week. No issues. I dont treat it like a rental car or anything. I treat it like a $600 investment that I would not want to A) be without, B) pay to replace (although i have a SquareTrade 2yr warranty w/ accidential coverage.)
But not reallh looking for issues. It feels right and solid in my hands. I see some on this site pushing in on the screen and backside, and clicking around on things. I guess I dont go looking for ways to annoy myself with something I enjoy. Its like picking a fight with your signifigant other just to find a reason to breakup with them.
But to amswer your question: great solid build and most top gadget sights concur in their reviews.
Sent from my GT-P7510 using Tapatalk

djchad72 said:
Had mine 1 week. No issues. I dont treat it like a rental car or anything. I treat it like a $600 investment that I would not want to A) be without, B) pay to replace (although i have a SquareTrade 2yr warranty w/ accidential coverage.)
But not reallh looking for issues. It feels right and solid in my hands. I see some on this site pushing in on the screen and backside, and clicking around on things. I guess I dont go looking for ways to annoy myself with something I enjoy. Its like picking a fight with your signifigant other just to find a reason to breakup with them.
But to amswer your question: great solid build and most top gadget sights concur in their reviews.
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Oh yeah, it must have been that frisbee game I played with it to break it in. Thanks for the good advice though, I was a bit hesitant to throw it around like that butin the end i decided what the hey.
And just so you have your facts straight, when the screens on galaxy tabs handed out by Google started peeling most top gadgets sites covered it.
Sent from my GT-P7510 using XDA Premium App

I've had the Wifi model since launch. No squeaks or other problems. I dropped it on one occasion, it survived with a slight nick on the corner.
All in all, these seem pretty sturdy. It isn't a tank like the Xoom, but I prefer the thinness of the 10.1.

I have a small creak up in the corner where the power button is, if I push the screen and backing together they squek, debating on whether or not to exchange it for a new one.

I know folks here will tell me that I should use a screen protector and a cover of some type, but I've put my Tab 10.1 in my bag and taken it to uni for a week with no worries.
I haven't had any issues with build quality for the two weeks I've owned it... though you could still potentially get one that may be defective.

I don't know how I would return a tab with a creak in the corner, I'm sure that because its before the 14 day return period, it should be no questions asked.

cyclonebee said:
I don't know how I would return a tab with a creak in the corner, I'm sure that because its before the 14 day return period, it should be no questions asked.
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You can return it in the 14 day period no questions asked, but that is different than having it replaced. I am curious my self as to whether they would give a hard time about replacing a squeaky screen.
Sent from my GT-P7510 using XDA Premium App

IndivisibleP said:
You can return it in the 14 day period no questions asked, but that is different than having it replaced. I am curious my self as to whether they would give a hard time about replacing a squeaky screen.
Sent from my GT-P7510 using XDA Premium App
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By common sense sqeeky case means poor built which might lead to something more serious, if not return than warranty should sort it
Sent from my Desire HD using XDA Premium App

IndivisibleP said:
You can return it in the 14 day period no questions asked, but that is different than having it replaced. I am curious my self as to whether they would give a hard time about replacing a squeaky screen.
Sent from my GT-P7510 using XDA Premium App
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Click to collapse
Hey man, I went and exchanged it for a replacement. They took it back with pretty much no questions asked. I just showed them the squeak and told them I was worried about worse problems down the road and they handed me a new Tab