Hi everybody, I searched around but still didn't find an answer for my problem (or maybe I didn't use the correct keyword) so I create a new theard here.
I bought a Galaxy Y s5360 3 weeks ago and updated (using Kies) to latest firmware
My phone info now (*#1234#)
PDA: S5360DXLA1
PHONE: S5360DXLA1
CSC: S5360XXVKL1
Android version 2.3.6
And It is rooted.
The problem as I said in the title is the back button (an sometime the left one), nothing happend when I tough it.
As I noticed, it freezes in 10s then back to normal (and may error again and again). this problem is random, it happend everywhere, opera, camera, file manager, winamp, or the screen. I tried to reset it to default setting but no luck.
Please help, it's so annoying.
Thank you very much!
So sorry for my English, it's not good.
are you using screen guard?if yes, you may try to cut only the part on back n menu button. changing the screen guard to a thinner and clear one is also a good idea. goodluck
same porblem I face this screen guard porblem
see this
http://forum.xda-developers.com/showthread.php?t=1540389
<post deleted>
me too facing the same problem.,after waiting few seconds/mins it works back.
Sent from my GT-S5360 using xda premium
Oh, yes, I have a screen protector and I usually clean it
I just wonder if it's the problem because with the same hand and proctector but the left button doesn't have this problem and back button return to work after about 10s without doing anything.
I'll back to my care center tomorrow to remove the protector and check if it works.
Thank you very much!
well, thats normal. we use back button more often than menu button.
Just for everybody searching for this question
The problem comes from the screen protector, cut it out and you'll see the result.
Remember to clean your hand + screen also
Thank you!
Here is a question!
NamAnh said:
Just for everybody searching for this question
The problem comes from the screen protector, cut it out and you'll see the result.
Remember to clean your hand + screen also
Thank you!
Click to expand...
Click to collapse
What about if we use original scratch guard from samsung... i face this problem even in this...
im using no screen guard and I also face this problem
NamAnh said:
Just for everybody searching for this question
The problem comes from the screen protector, cut it out and you'll see the result.
Remember to clean your hand + screen also
Thank you!
Click to expand...
Click to collapse
I'm also having the same problem, i'll try later your suggestion
TrojanHorses said:
im using no screen guard and I also face this problem
Click to expand...
Click to collapse
same probleme hir :/
Use softkeys... it works like a charm
if everyone among us is having this problem, does it mean that its samsung's fault
The problem is due to screen guard. Get a new one. Also to avoid wear of screen guard use button savior from play store. It shows menu back home power volume etc buttons on screen just like tab.
it requires root access.
Sent from my GT-S5360 by xda-app
using CWM........Busybox commands........ No I use my hands
Helo Flash Stock Rom
Sent from my GT-S5360 using xda app-developers app
use easytouch.apk i have a problem too on back buttom because my hands always sweat,
I have Same Problem But I have Fix it
NamAnh said:
Hi everybody, I searched around but still didn't find an answer for my problem (or maybe I didn't use the correct keyword) so I create a new theard here.
I bought a Galaxy Y s5360 3 weeks ago and updated (using Kies) to latest firmware
My phone info now (*#1234#)
PDA: S5360DXLA1
PHONE: S5360DXLA1
CSC: S5360XXVKL1
Android version 2.3.6
And It is rooted.
The problem as I said in the title is the back button (an sometime the left one), nothing happend when I tough it.
As I noticed, it freezes in 10s then back to normal (and may error again and again). this problem is random, it happend everywhere, opera, camera, file manager, winamp, or the screen. I tried to reset it to default setting but no luck.
Please help, it's so annoying.
Thank you very much!
So sorry for my English, it's not good.
Click to expand...
Click to collapse
I have Same Problem But I have Fix it Now Got o CWM And Make Wipe Cache And Data
If Not Fix Try To :goodFlashing Stock Rom Using Odin:good:
Related
Hello everybody
I just post this thread to talk over some weird problem that occurs to me.
I have a Galaxy tab 10.1v with the 3.0.1 HC system.
Since the beginning, generally when I am surfing with the browser and using the scroll bar or the keyboard, the screen just freeze few seconds. I can do anything. It is very frustrating
But also with other task as android market, with apps,...
The only thing working is to push the power off button and pushing again.
After that, it is working. Or to wait (+-30sec) to unfreeze the screen...
So I search trough the forum and find some stuffs talking over "unresponsive screen".
One talk over the fact that when 2 fingers touch in the same time the screen, it doesn't move.
I try but I am sure that it isn't the problem.
So is it a software issue that I can resolve or do I have a return to the manufacturer?
Thank you in advance
Sorry but anybody had already encounter and resolve this problem?
thank you
Have you tried a factory reset?
UKseagull said:
Have you tried a factory reset?
Click to expand...
Click to collapse
@UKseagull : yep I try so many times...
But the fact is that even after a factory reset, the problem comes early when it asks you to choose language or wifi connection for the 1st time....
Do you think the problem is coming from the touch screen?
I'm searching for the same answers... our Tabs must have been built on the same day!
Hi..
Some times im having the same problem...
I have tried to twist my tab by holding with two hands and twist. Some times after that it start to respond.. that makes me think its an hardware issue.
I also had that newton ring and got the screen replaced cous of that short after I bought it. I am not realy sure of anything.
Hopefully some one has a solution
Regards
Jonas
Sent from my GT-P7500 using XDA Premium HD app
tissot said:
Hi..
Some times im having the same problem...
I have tried to twist my tab by holding with two hands and twist. Some times after that it start to respond.. that makes me think its an hardware issue.
I also had that newton ring and got the screen replaced cous of that short after I bought it. I am not realy sure of anything.
Hopefully some one has a solution
Regards
Jonas
Sent from my GT-P7500 using XDA Premium HD app
Click to expand...
Click to collapse
I wouldn't twist it. You'll likely break it for sure. I'd see about having it serviced.
Is there a fix for this? No matter what rom I use, Didn't try Froyo, but after receiving a call, the screen stays black, so I spam the hard keys to wake the screen after about a minute or so. Can anyone help?
Curiousn00b said:
Is there a fix for this? No matter what rom I use, Didn't try Froyo, but after receiving a call, the screen stays black, so I spam the hard keys to wake the screen after about a minute or so. Can anyone help?
Click to expand...
Click to collapse
I have the same problem with 2 HD2 phones. Not aways, but most of the time. I ask this question before - http://forum.xda-developers.com/showthread.php?t=1349809 , but i didn't get the answer.
May be it is hardware problem, but if it is it's gonna make me a problems every time.
If you figure it out, pls PM me.
Once in a while i have the same problem, but when I clean the screen (until it looks shiny ) and it gets better…
(I clean mostly the top of the screen)
I don’t believe it is the “solution” but works for me…
[email protected] said:
Once in a while i have the same problem, but when I clean the screen (until it looks shiny ) and it gets better…
(I clean mostly the top of the screen)
I don’t believe it is the “solution” but works for me…
Click to expand...
Click to collapse
If you push the End button (or any other button) before clean the screen, what happens. Does the screen stays black???
I think that this is a software problem, because other ways every time when I press the End button (or any other button) it will give me Nothing.
luba6ky said:
If you push the End button (or any other button) before clean the screen, what happens. Does the screen stays black???
I think that this is a software problem, because other ways every time when I press the End button (or any other button) it will give me Nothing.
Click to expand...
Click to collapse
[email protected] said:
Once in a while i have the same problem, but when I clean the screen (until it looks shiny ) and it gets better…
(I clean mostly the top of the screen)
I don’t believe it is the “solution” but works for me…
Click to expand...
Click to collapse
luba6ky said:
I have the same problem with 2 HD2 phones. Not aways, but most of the time. I ask this question before - http://forum.xda-developers.com/showthread.php?t=1349809 , but i didn't get the answer.
May be it is hardware problem, but if it is it's gonna make me a problems every time.
If you figure it out, pls PM me.
Click to expand...
Click to collapse
@all I found tht these help. The screen blacks out for about 5 seconds now... its more of a temp fix.
https://market.android.com/details?id=com.keyes.screebl.lite
And
http://forum.xda-developers.com/attachment.php?attachmentid=449922&d=1290758421
Credits go to Quiethinker over on a different thread - http://forum.xda-developers.com/showthread.php?t=1061481
Sent from my LG-VM670 using Tapatalk
black screen after recieving or making a call
Curiousn00b said:
Is there a fix for this? No matter what rom I use, Didn't try Froyo, but after receiving a call, the screen stays black, so I spam the hard keys to wake the screen after about a minute or so. Can anyone help?
Click to expand...
Click to collapse
I have the exact same problem. I am using the SD card android version. I've tried different ROMs, but with all I have this problem. When I boot into WinMo I don't have this problem at all, so it doesn't seem to be hardware related.
I can use the phone with anything else without any problem using the SD android version, only when I recieve a call or call out myself the screen blacks out and the phone seems unresponsive. After about 30 seconds to a minute the phone shows the lock screen.
I would love to work with the Android version for normal operation but because of this I still boot into Winmo within office hours...
erikgee said:
I have the exact same problem. I am using the SD card android version. I've tried different ROMs, but with all I have this problem. When I boot into WinMo I don't have this problem at all, so it doesn't seem to be hardware related.
I can use the phone with anything else without any problem using the SD android version, only when I recieve a call or call out myself the screen blacks out and the phone seems unresponsive. After about 30 seconds to a minute the phone shows the lock screen.
I would love to work with the Android version for normal operation but because of this I still boot into Winmo within office hours...
Click to expand...
Click to collapse
Your better off doing what I did. In Android, sonewhere in the settings for calling, change the sensor to off so it never blacks out. In Miui rom its in program's, then calls.
Sent from my LG-VM670 using Tapatalk
Task 29 and start fresh. Only thing that got rid of it, test when you first start the rom to make sure it works normal, then start adding your apps and such.
Or increase the 125mhz CPU settings to 245mhz under cyanogenmod settings/performance/CPU or governor settings.
Sent from my HTC HD2 using Tapatalk
my screen stay black (off) when i take the phone away from my face EVERY call as well. this is what i do and it works everytime.
1.)pull the phone away from my face (duh)
2.)starting with it facing the sky, i turn it to face the floor (when i say facing i mean screen up ... then screen down)
3.)as soon as i turn it back over (screen face up) it turns on
im thinking its a sensor issue??? either way it works and i dont go on a hardware button mash fest to turn my precious leo back on.
if this helps please send thanks ... if not tell me im crazy :-D
Curiousn00b said:
@all I found tht these help. The screen blacks out for about 5 seconds now... its more of a temp fix.
https://market.android.com/details?id=com.keyes.screebl.lite
And
http://forum.xda-developers.com/attachment.php?attachmentid=449922&d=1290758421
Credits go to Quiethinker over on a different thread - http://forum.xda-developers.com/showthread.php?t=1061481
Sent from my LG-VM670 using Tapatalk
Click to expand...
Click to collapse
I just download this apk and will try it ....
But I think it's hardware problem (may be with the sensor), because when I turn back on Win Mobile 6.5 i have the same problen ...
I think to bring the phone to service
... when I take it back will tell you what is exactly the problem ...
Task 29 then install windows, next install the right radio version , finally install the android
like dragonovus say´s try completly reinstalling android.
and please feedback here
BUILD.PROP baby!!! there is a tweak for this and i believe it works( in the prop ) dont know exact address but google "build prop tweaks" also use setCPU and set the lower number to about 350+ also try to use the end hardware button less cuz this has been addressed in another thread..... the button sticks or sum crap..... i use zmooth and never use the red end button........... good luck
Will try all, but now I use ' Screen stays on '
Sent from my LG-VM670 using Tapatalk
well ... for me Screebl Lite didn't help me
Reinstalling Windows is not necessary. Just make sure you have the right Radio and HSPL then do a task 29 before installing Android. But your problem is most likely hardware related. The end call button is most used and therefore prown the wear and tear... Try using the red end cal softbutton. I guess you only have that problem when you use the hardware button right?
In that case it's the problem with the button and not the software...
And at the end did anyone of u solved this? If u need help post reply or pm me. I think i have a solution for u.
Sent from my HTC HD2 using Tapatalk
PPKLP said:
Reinstalling Windows is not necessary. Just make sure you have the right Radio and HSPL then do a task 29 before installing Android. But your problem is most likely hardware related. The end call button is most used and therefore prown the wear and tear... Try using the red end cal softbutton. I guess you only have that problem when you use the hardware button right?
In that case it's the problem with the button and not the software...
Click to expand...
Click to collapse
Yes, man! I have the HSPL2.08 and radio 2.15.50.14 ... I think we all do. I can't use the soft buttons, because I can't see them. That's is the problem. The screen is black and won't lights up. May be I can't read you ... but I try to run back Win Mobile just to check is it from android OS or the sensor...
build.prop does not help
I tried the build.prop thing. I added those 2 lines at the end of the file:
ro.lge.proximity.delay=25
mot.proximity.delay=25
No change, still a black screen after any call.
Any other idea ? How to completely deactivate the proximity sensor ?
Fixed !
I finally fixed the issue by removing the screen protector sheet and cleaning the upper left part of the screen with a dry towel.
It works fine now. It was just a problem of the proximity sensor not being exposed enough.
I hope this helps.
Hey
I had my Nexus 4 for a while now and today suddenly I have a problem with my touchscreen. It suddenly happend, it didn't fall or nothing.
So, the problem: there is a part of the screen that doesn't function properly. It's at a certain y value or height. It noticed this today when I wanted to swipe down the notification bar. Half the time it flips back up or doesn't do anything at all, sometimes it does work. If I swipe "fast" before that height, it usually works.
I downloaded an app to test the touchscreen and at that height it registers 2 or more fingers or it snaps above or under that line.
Can I fix this or do I need to bring it back for warranty? Is this a software or hardware issue? I also did a reset, but that didn't help...
I uploaded some videos to illustrate (can't post links so insert this in the youtube links please):
1. The problem: /watch?v=kNLbSU0smcw
2. Test: /watch?v=B8ERuBtYeBA
Edit: When I hold the phone horizontally, the notification bar works perfectly.
Many thanks,
Aaron
Update: from yesterday until now the screen was even worse, like I was touching it with 100 fingers, it went totally crazy...
A few hours later it works perfectly normal again
Any ideas?
Ok, I still have this problem...
However, the problem is present and I switch a few time to the lockscreen and back, it's fixed most the time. So I think this must be a software issue.
Maybe undoing a few updates might help? What's the best way to do that?
Are you on a Custom ROM / Kernel? If so, go back to stock ROM and Kernel and see if the problem still exists.
No, never used other roms, kernels or rooted..
Verstuurd van mijn Nexus 4 met Tapatalk
Maser00 said:
No, never used other roms, kernels or rooted..
Verstuurd van mijn Nexus 4 met Tapatalk
Click to expand...
Click to collapse
Strange, it's probably a problem with the phone then.
Sent from my Nexus 4 using xda app-developers app
I have the exact same issue.. Did you manage to solve it?
Nope, but sometimes I can use it like a week with no problem and sometimes I have it everyday.
At first I thought it might be because of the low temperature in my bedroom, but I tested it and I don't think that's the reason. I removed the cover I bought too, but I need to use it a bit longer to be sure it doesn't happen without cover. After that I'll put on the cover again and check again.
Is it possible that it happens when it is charging? Mine does this when it is charging.
No, as far as I know it's not affected by charging. The first time I had this problem I just picked it up from my desk..
I had touch screen issues as well, less than one month after getting the phone.
Occasionally, after pressing the power button to power up the display, the touch screen would not be responsive. I need to turn off/turn on the display again for it to work. It finally conked out one day when the entire part used for soft keys doesn't work anymore. Just an instant before this happened the touch screen started acting crazy for a few seconds.
Had the touch screen and LCD replaced under warranty.
The problem now is there's a bright white blob in the upper right corner of the LCD, and the proximity sensor sometimes doesn't work, resulting in no display when making or receiving a call.
AW: [Q] Touchscreen problem: hardware or software?
biffsmash said:
Is it possible that it happens when it is charging? Mine does this when it is charging.
Click to expand...
Click to collapse
I have the same problem. I am using an other USB adapter for loading. And while the N4 is charging the screen responds like crazy. It often detects two fingers instead of one... And using the keyboard is impossible... If I use the original USB adapter it works with no problems...
Sent from my Nexus 4 using xda premium
I know it might be a stupid and useless answer, but have you tried cleaning the screen?
Sent from my Nexus 4 using xda premium
fmartinezjr said:
I had touch screen issues as well, less than one month after getting the phone.
Occasionally, after pressing the power button to power up the display, the touch screen would not be responsive. I need to turn off/turn on the display again for it to work. It finally conked out one day when the entire part used for soft keys doesn't work anymore. Just an instant before this happened the touch screen started acting crazy for a few seconds.
Had the touch screen and LCD replaced under warranty.
The problem now is there's a bright white blob in the upper right corner of the LCD, and the proximity sensor sometimes doesn't work, resulting in no display when making or receiving a call.
Click to expand...
Click to collapse
Yeah, turning the display on/off a few times (so lock/unlock) helps sometimes. The warranty is a bit of a problem here, I bought it in Germany (MediaMarkt), but I live in Belgium. I tried registering at the LG site (Belgian version), but no option to select a Nexus 4 there for support... I did a live chat at the LG site, explained my problem and the helpdesk guy just left the chat I tried to contact them using Twitter, but they never replied. I asked MediaMarkt and they said I'd have to bring it in the a German MediaMarkt... It's a long way to Germany, so I'd rather not do that unless I can't solve it and they reject the warranty in Belgium (although they are obliged to).
I'm also worried that I'd get an even worse phone, like the problems you have with your new phone :s
Maser00 said:
Yeah, turning the display on/off a few times (so lock/unlock) helps sometimes. The warranty is a bit of a problem here, I bought it in Germany (MediaMarkt), but I live in Belgium. I tried registering at the LG site (Belgian version), but no option to select a Nexus 4 there for support... I did a live chat at the LG site, explained my problem and the helpdesk guy just left the chat I tried to contact them using Twitter, but they never replied. I asked MediaMarkt and they said I'd have to bring it in the a German MediaMarkt... It's a long way to Germany, so I'd rather not do that unless I can't solve it and they reject the warranty in Belgium (although they are obliged to).
I'm also worried that I'd get an even worse phone, like the problems you have with your new phone :s
Click to expand...
Click to collapse
Ok..I have a RaZr and this happened to me too. One fine day. Playing a game. In the middle of nowhere. I was scared. S*it scared. So what did i do?
I just did a soft reboot. Pressing the right combination of keys and the phone reboots.
Also, here is a very long drawn attempt, but can u try doing a wipe data/dalvik/cache?
Go into stock recovery and do the rest.
It may help, it may not help.
WARNING: YOU WILL LOSE ALL DATA while doing this.
And oh: I am sorry but I think this is a hardware issue. I may be wrong.
I had the same issue with my EVO LTE. It would go away and come back just like yours. It wasn't a software problem , so I sent it in under warranty and they're fixing it free of charge.
Sent from my Nexus S 4G
AW: [Q] Touchscreen problem: hardware or software?
YeledKaki said:
I know it might be a stupid and useless answer, but have you tried cleaning the screen?
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
That was my first thought. But yes I cleaned the screen and my fingers
But as I said after removing the USB power it works normal again.
Sent from my Nexus 4 using xda premium
PROGUERAM said:
Ok..I have a RaZr and this happened to me too. One fine day. Playing a game. In the middle of nowhere. I was scared. S*it scared. So what did i do?
I just did a soft reboot. Pressing the right combination of keys and the phone reboots.
Also, here is a very long drawn attempt, but can u try doing a wipe data/dalvik/cache?
Go into stock recovery and do the rest.
It may help, it may not help.
WARNING: YOU WILL LOSE ALL DATA while doing this.
And oh: I am sorry but I think this is a hardware issue. I may be wrong.
Click to expand...
Click to collapse
What's the combination? I'll try remove that folder if the problem occurs again.
Talal916 said:
I had the same issue with my EVO LTE. It would go away and come back just like yours. It wasn't a software problem , so I sent it in under warranty and they're fixing it free of charge.
Sent from my Nexus S 4G
Click to expand...
Click to collapse
Yeah, but the warranty isn't easy to get...
scherfa said:
I have the same problem. I am using an other USB adapter for loading. And while the N4 is charging the screen responds like crazy. It often detects two fingers instead of one... And using the keyboard is impossible... If I use the original USB adapter it works with no problems...
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
I bought a cheap usb charger facing the same problem with touchscreen on my iphone 4 and also with nexus 4. I threw it away and I'm using the original, but if you want to replace it pay attention to the cheap one
Sorry for my bad english, I'm italian, greetings from Italy
You have to have a custom recovery to wipe cache. Just reboot into it and select wipe cache
Sent from my Nexus S 4G
Hey guys,
First of all, I searched for my problem but couldn't find a solution anywhere. This is the most unusual kind of "bootlogo stuck". My phone shows the bootlogo for several seconds, then turns off. I go to the recovery mode (CWM), it appears ("reboot system now", "...", all that), but then again the bootlogo appears and after several seconds the phone turns off. I go to the download mode, it appears, but then again, I see the bootlogo and my phone turns off. So obviously flashing the stock rom turned out to be a failure in this case. I first thought that maybe I needed to recharge my phone. But when I plugged the charger, there was no display of the battery icon. I left it like that, hoping it was charging, but the same problem occurred after a while when I checked. Oh, and one more thing, whenever, I took out the battery and put it back again, the bootlogo showed up (even when I hadn't touched the power or any button!).
It's been several months since I detached myself from Android development. The last ROM that I flashed was Hyperion 8 four months ago, I don't exactly remember the kernel that came with it.
If power button seems to b the issue, you can fix it by *slightly* striking its side against a hard surface(may b table or wall). You might not believe but this method is 99% working.
But do this only when u r left with no choice. Don't get me wrong
Sent Via XDA™ Premium
Galaxy_Rohit said:
If power button seems to b the issue, you can fix it by *slightly* striking its side against a hard surface(may b table or wall). You might not believe but this method is 99% working.
But do this only when u r left with no choice. Don't get me wrong
Sent Via XDA™ Premium
Click to expand...
Click to collapse
Although your solution sounded kinda stupid considering the type of problem i had in mind, i did try it and it worked!! Thanks a lot Rohit !
anasdcool71 said:
Although your solution sounded kinda stupid considering the type of problem i had in mind, i did try it and it worked!! Thanks a lot Rohit !
Click to expand...
Click to collapse
lol.. such a simple solution.. haha.. glad it work.. sometimes old gadget user have solution that we cant think ourself..
sent via Sony W880i
Good one....cheers to Samsung hardware xD
Sent from my GT-S5360 using xda app-developers app
assphere said:
lol.. such a simple solution.. haha.. glad it work.. sometimes old gadget user have solution that we cant think ourself..
sent via Sony W880i
Click to expand...
Click to collapse
i also had this issue... you can't catch up with recovery console or download mode because the phone automatically turns off..
Reason: The power switch is shorted... But sometimes the rubber between the power button and the switch in the circuit is jammed... i fixed it myself... replaced the microswitch myself.....
Same problem
HELP!! Same problem. Stroked against hard surface and flashed the ROM.
nothing worked. Help please.
Cool !!
It really did work! what a hardware i've got here.
Hey guys,
So i bought my phone yestarday,played around with it for a while and suddenly my touch keys stopped working.I keep my touch key light on "Always Off" ..so i thought that maybe if i turn them on,it will do the trick..didn`t work,they don`t even turn on anymore.I did a restart,same thing...only that the phone started laggin` real hard (when i unlocked`it and while using the drop tray).I turned the phone off and on again,same thing..i turned the phone off,pulled the battery out,waited a couple of minutes..same thing.I eventually did a factory reset..didn`t work as well.The phone is stock,haven`t got around to rooting it so it runs on 4.2.2 with XXUAME2 build.One more thing..before i did the factory reset,i digged around the internet for a bit looking for a solution and i came across the *#2663# code...i used that and tried the Touch FW update but it only said "Factory keystring has crashed/stopped working" ..after the factory reset i tried the code again,but the Tough FW button does not appear anymore.Now,do you think it`s a software problem that can be fixed (i would like to avoid rooting since if it does not work i want to send the phone at the samsung cervice center) or it`s a hardware fail and i should just stop looking for solutions and send the phone at the service?Thanx for your time
P.S i had a GS2 so far,rooted`it myself,changed a TON of roms on it and never had a single problem...so for me GS2 > GS4 for the moment
kamelman said:
Hey guys,
So i bought my phone yestarday,played around with it for a while and suddenly my touch keys stopped working.I keep my touch key light on "Always Off" ..so i thought that maybe if i turn them on,it will do the trick..didn`t work,they don`t even turn on anymore.I did a restart,same thing...only that the phone started laggin` real hard (when i unlocked`it and while using the drop tray).I turned the phone off and on again,same thing..i turned the phone off,pulled the battery out,waited a couple of minutes..same thing.I eventually did a factory reset..didn`t work as well.The phone is stock,haven`t got around to rooting it so it runs on 4.2.2 with XXUAME2 build.One more thing..before i did the factory reset,i digged around the internet for a bit looking for a solution and i came across the *#2663# code...i used that and tried the Touch FW update but it only said "Factory keystring has crashed/stopped working" ..after the factory reset i tried the code again,but the Tough FW button does not appear anymore.Now,do you think it`s a software problem that can be fixed (i would like to avoid rooting since if it does not work i want to send the phone at the samsung cervice center) or it`s a hardware fail and i should just stop looking for solutions and send the phone at the service?Thanx for your time
P.S i had a GS2 so far,rooted`it myself,changed a TON of roms on it and never had a single problem...so for me GS2 > GS4 for the moment
Click to expand...
Click to collapse
Well, i think that to know if it's a software or a hardware problem you will have to find out by yourself.
First thing to do is to flash a new official rom : http://forum.xda-developers.com/showpost.php?p=41072377&postcount=1 (and you don't have to download the attached files in the post)
Then do a factory reset from the phone recovery (VolUp + Home + Power - navigate with the volume touch and confirm with the power button)
For the roms take a look here :
GT-I9505 : http://forum.xda-developers.com/showpost.php?p=41072426&postcount=3
GT-9500 : http://forum.xda-developers.com/showpost.php?p=41072392&postcount=2
And dont forget to search for the same rom that you have, before you flash , check it by dialing : *#1234#
And if you did all this and it haven't resolved your problem so it's Hardware, just take it to the Service center and don't worry for the warrenty because it will remind active and official even after the flash
Thanks for the info and the advice!
Though now i`m convinced that it`s a software glitch,because i just restarted my phone and the touch keys turned on (unless samsung managed to build a phone that self repairs).I`m gonna be on stand-by with that stock rom,just in case it starts acting up again.
L.E Ok,the touch buttons crashed again,so i flashed the stock firmware and they are working now.Hope they don`t die again
Thanx for the help,again
many lastKi
Well,still no luck ..the touch keys keep getting unresponsive..after a while they sprung back to life and so on
I reflashed the stock firmware a couple of time,same thing...
When i use the *#2663# code and press the Touch key FW update it gives me a "Unfortunately,FactoryKeystring has stopped" error, i should mention that on the menu it says:
- Phones`s Touch key FW version: 0x10
- Part`s Touch key FW version: 0xfa
The only app that i have on the phone is WhatApp ....sooo ..dumb question,could WhatsApp be responsible for this behavior ?
L.E i rooted the phone,intalled CWM and the Google rom for GS4 ..touch keys didn`t even buged so i`m unrooting as we speak,returning all to normal and i`ll send the phone to warranty tomorrow
kamelman said:
Well,still no luck ..the touch keys keep getting unresponsive..after a while they sprung back to life and so on
I reflashed the stock firmware a couple of time,same thing...
When i use the *#2663# code and press the Touch key FW update it gives me a "Unfortunately,FactoryKeystring has stopped" error, i should mention that on the menu it says:
- Phones`s Touch key FW version: 0x10
- Part`s Touch key FW version: 0xfa
The only app that i have on the phone is WhatApp ....sooo ..dumb question,could WhatsApp be responsible for this behavior ?
Click to expand...
Click to collapse
It's funny you mention that, because my GS4 start to restart and shut down by itself. The first thing I did was remove WhatApp because was always gaving me errors and then pull the battery out for 1 hour, since then no more reboots or shutdowns.
I was on Wanamlite when I experienced that. But all I did was an easy reboot and when it comes back, I wipe caches xD and it comes back..
I also prefer the button lights to be off.. so it's always off from the very start
Sent from my GT-I9505 using xda premium
saywhatt said:
I was on Wanamlite when I experienced that. But all I did was an easy reboot and when it comes back, I wipe caches xD and it comes back..
I also prefer the button lights to be off.. so it's always off from the very start
Sent from my GT-I9505 using xda premium
Click to expand...
Click to collapse
I like to keep the light off as well,but the light was not the problem,the fact that they did not respond to any touches was ).And yes,if i restarted the phone a couple of time they would come back ...for a period.Anyway,i sent the phone to samsung for warranty,see if they find the problem
kamelman said:
I like to keep the light off as well,but the light was not the problem,the fact that they did not respond to any touches was ).And yes,if i restarted the phone a couple of time they would come back ...for a period.Anyway,i sent the phone to samsung for warranty,see if they find the problem
Click to expand...
Click to collapse
We have the same taste but didn't bother to send it... yet. Do update me what they found!
Sent from my GT-I9505 using xda premium
saywhatt said:
We have the same taste but didn't bother to send it... yet. Do update me what they found!
Sent from my GT-I9505 using xda premium
Click to expand...
Click to collapse
Ok,i just got my phone back from warranty (it`s the second time..the first time they just resofted`it ..LOL) ..and it`s all peeachy.They changed the whole screen (i believe it`s called "digitizer" ) and that pesky problem is gone.Also ..before this i had a weird effect when i was scrolling through menu`s...like the screen was leaking or something,but now it`s gone.To anyone else that bumps into this problem (i see that the HTC One has this problem as well) ...well,there`s no way around this unless you replace your digitizer.Cheers