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Sprint agreed to replace my EVO with the screen brightness problem and offered me a NEXUS because the EVO is currently back ordered, I declined, good idea?
Its watever your heart desire....but I would choose evo then nexus
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That's an awesome trade if you don't mind the smaller screen.
That's the ONLY thing holding me back from a Nexus.
Also, given that the Evo doesn't have root, Nexus S looks more appetizing.
Nexus baby!
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afxtwn said:
Sprint agreed to replace my EVO with the screen brightness problem and offered me a NEXUS because the EVO is currently back ordered, I declined, good idea?
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I would have definitely taken the nexus no question. In fact tell me what you did so I can get my troublesome EVO replaced for a nexus
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Hey did you call sprint or went to a store???
Dude Im trading for the Nexus too unless someone unlocks this phone fast I need my CM7.....I just bought the Evo and was unaware of the update issue if I had known I was have the Nexus now. When is the Photon 4g coming out?
Nexus only has an 8g internal memory. No sd card.
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Uamore6 said:
Nexus only has an 8g internal memory. No sd card.
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You mean 16bg not 8 but still no SD card slot but I only own a 8 gb card so its a win for me not to mention on CM7 with my MT4g I was getting 35 hours+ on one charge and not the Nexus have a auto kill built in and I don't mean the froyo crap but a real killer and the volume with my skullcandy sounds like subs...I have to have this phone.
Considering that the EVO has no root right now yeah, I would have taken the Nexus.
EDIT: That being said, if anyone has a Nexus only because they have/had a non-rootable EVO, PM me if you want to trade.
When is the Photon 4g coming out?[/QUOTE said:
The Photon comes out on the 31st. So this Sunday
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At this point, as a matter of principal -- I think I would have chosen the Nexus (if you care about root.)
Even though the EVO is the better phone, people of this community to continue to support phones that are being locked down on purpose, and then re-locked on firmware updates seems detrimental.
Unless of course you are someone who enjoys hacking, cracking, exploiting, or waiting for a security hole -- just to maybe someday have root. Personally, I want to go with a phone where most of the development time for custom roms and mods does not have to be wasted cracking boot loaders.....
?
afxtwn said:
Sprint agreed to replace my EVO with the screen brightness problem and offered me a NEXUS because the EVO is currently back ordered, I declined, good idea?
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how did you get them to crack? i have the same issue on one of my lines but they wouldnt do **** for me. they referred me to htc's customer service and they wanted me to send the phone back to them for 3 weeks!
now my warranty is gone, still stuck with leaking evo and i hate sprint more and more
Krayvon said:
how did you get them to crack? i have the same issue on one of my lines but they wouldnt do **** for me. they referred me to htc's customer service and they wanted me to send the phone back to them for 3 weeks!
now my warranty is gone, still stuck with leaking evo and i hate sprint more and more
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I'm in the same boat as you. Light leakage, slight screen separation, and the bright white spot on my screen. I will gladly take a Nexus, the question still remains.
Sent from ....
I was offered the same. I took the nexus. Should be here tomorrow.
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So was this at a Sprint store or over the phone? I have two Evo's. And one that had the OTA update to 2.3.3 has a blemish or something in the screen....hmm....
i would also like to know how this was done. i'm trying to get my hands on a nexus.
EVO all the nexus missing to many things..
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I think that karma must be messing with me, because this afternoon my EVO was damaged catastrophically. I thought to myself "no biggie, because they're going to offer me a Nexus when I try to replace it so I won't be stuck with a non-rooted phone". Well, bullsh*t. Assurion or whatever the hell its called said they had plenty of newer EVOs available.
Would love to know how you were offered a Nexus, bud, because I even went through retentions trying to get this resolved and no dice. They did offer to pay half my deductible, which is something, but boy am I pissed off right now.
Probably because his was a warranty issue not an insurance claim.
For the record, I'd take the Nexus S.
Anyone successfully return a broken phone to a bestbuy and get it replaced 10 months after the purchase? I really don't want to send it away for 6 to 10 days to get repaired.
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It's probably under warranty, meaning they just give you a refurbished one.
You think they still got g2s? I couldn't even find the G2 on tmobile website.
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So I'm guessing you've missed the news from a month or 2 ago that the G2 was discontinued?
When I had a mytouch 3g I had to send it off for repair. What a horrible experience. Very thankful for turn best buy warranty/service plan since it is better than the carrier's warranty but it isn't likely to be a 6-10 day repair. They had mine for over a month during which I called them several times a week. I eventually was given a new phone and was upgraded into a mytouch 3g slide, then finally a g2. A friends phone had to be sent back recently.and it also took close to a month to get back. Most I can say to you is to get comfortable and hopefully you have another phone laying around that you can use. Best buy's loaners are pricey. I had a Nokia for loaner that cost 200 (refunded of course) but still.
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Best buy wouldn't take it back because I didn't buy one of their warranties but I went to the tmobile stand and they said I could just have them send me a new phone then I send mine back. I saw that the G2 was disscontinued but they still have refurbs.
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Good to hear, still can't believe they have discontinued the G2 already. Its such a good phone...
nivlac978 said:
Best buy wouldn't take it back because I didn't buy one of their warranties but I went to the tmobile stand and they said I could just have them send me a new phone then I send mine back. I saw that the G2 was disscontinued but they still have refurbs.
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Ya exactly, not new but a refurb
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I just ordered a warranty replacement from Tmobile. Has anyone done this recently? If so, did anyone get it with gingerbread on it? We still can't root a G2 with stock gingerbread on it right?
nivlac978 said:
I just ordered a warranty replacement from Tmobile. Has anyone done this recently? If so, did anyone get it with gingerbread on it? We still can't root a G2 with stock gingerbread on it right?
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I've seen people still getting 2.3 or 2.2 its a real luck of the draw. Most likely if the refurb has been sitting in the bin for awhile its most likely 2.2, but w/e either way ull be able to downgrade and swap with whatever os u want
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That's a relief.
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I just got a replacement g2 last week. It ended up being a brand new phone that still had the 1.34 Android 2.2 on it. Even if it does come back with 2.3, there is a root method via downgrade so you'll be flashing custom roms in no time either way
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So i filed a claim through asurion yesterday to replace my stolen phone and they told me that they no longer support the vibrant model and that they were going to upgrade me to a new model at the same deductible. it looks like there are no more vibrants through insurance. i will definitely miss my vibrant =(
Not good!!! Looks like ill be lookin on craigs list
Can you let us know which phone they send? Thank you.
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Most likely the sgs 4g
Ya let's us know dude!
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it should come in tomorrow so ill let you guys know
wonder about through tmobile? i'm still within one year...might get a 4g for the hell of it.
Interesting thread. I purchased my Vibrant the 1st week when it released, and I bought the insurance. The T-Mobile rep told me that "when" they stopped supporting the Vibrant, ill get an updraged phone, if I pay the $100 bucks for the deductible. YES, they used that as a sales pitch to get me to buy the insurance.
Now, I use a G2, but my wife has my Vibrant. It will be interesting to know what they send you.
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Love the Vibrant... it will be missed.
Wonder if you pay the difference you can vet the gs2?
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Rayn1328 said:
Wonder if you pay the difference you can vet the gs2?
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They usually only let you select older phones
I'm curious to hear back what you get, I have two Vibrants......
So my phones lost right now. Thanks to ups. But I called and they're sending out a galaxy 4g
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I just have no eta since right now its lost somewhere
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I got a new Vibrant through T-Mo just a few weeks ago. (GPS on it is great, btw.)
I think it's crazy that a year old device is already "unsupported." WTH?
yeah shows that tmobile really only cares about profits. this makes me think that the vibrant is not going to get any more updates. very sad. makes me really hesitate about buying phones from tmobile if they are not too worried about support
Yeah, the fact that Tmobile no longer supports a year old phone is the reason why I'm seriously considering buying the Galaxy Nexus out of contract even though I am not pleased with the features they released. I would much rather wait for the new Galaxy and a higher res screen but I don't want to take the risk of having support for that dropped too.
I did a warranty claim b/c my phone was not charging, i got a vibrant S and not a Vibrant 4gS....
Read my first post in detail brah. Mine was through insurance. Not warranty
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I'm actually kind of bummed about the galaxy s 4g. There's no internal memory card, no CyanogenMod, and there are a lot more roms and modifications on the for the vibrant. The front facing camera is a neat addition but i hardly ever use it. I dont really see a difference as far as the 4g modem. It's pretty much the same for day to day usage for me.
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I've recently notice dust under my screen and at first I just ignored it but it has gotten worst over time. Now I've had this phone since July (2011) that makes it under a year so I can still have a warranty exchange right? Now would they replace it with a mytouch 4g or would they offer me other types of phones like a mytouch 4g slide? My other question is if they offer me a different types of phones which ones should I not fall for and which ones should I think about I really like the mytouch 4g cause of development so I hope they just replace it and is it better to call or go straight to the store what would be faster? Thanks!
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I'm not sure that dust under the screen would warrant for a warranty exchange. Anyways, warranty exchanges are for same phone only. I've tried asking for a different phone when I had a Blackberry since I had so many problems. I think I had a good 4 or 5 exchanges in the first year I had it.
nope, actually, a lot of times they offer you a different phone, saying that their MT4G's are "out of stock".
this is just my opinion but,
MT4G Slide: good
LG G2X: eh good enough, your choice if you want a duo core, then choose that
Samsung Sidekick: DEF no way
Samsung Galaxy S: NO WAY, MT4G OWNS THE GALAXY S
HTC Sensation: if you're lucky, then of course, TAKE IT!
hope this helps... those are the phones i've heard of before being a replacement for the MT4G.
Thanks! now I have an idea. Also would it be free for a warrenty exchange?
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j0e_ahm said:
Thanks! now I have an idea. Also would it be free for a warrenty exchange?
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should be
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j0e_ahm said:
Also would it be free for a warrenty exchange?
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Yes, warranty exchange is free, BUT you have to pay for the shipping and handling. If I remember correctly, it's $9.99 for 5-7 business days -or- $19.99 for 2-3 business days.
They can be jerks at customer service so be mindful.
They told me that they'd waive the shipping fee because my phone broke within 30 days of buying it.
I've only had the phone for 4 total months now since the original purchase and I'm on my 4th one because the warranty phones are all refurbished junk that someone else sent back. And they are still trying to charge me the $20 shipping fee on each one, after saying they've waived it.
The last one I got was broken out of the box. Had to do a factory reset just to get it to power on. I sent it back, and now they want to add another fee for not accepting it.
When you ask to speak to a customer service supervisor, don't believe their BS story about how their manager just walked into a meeting and they'll call you back. It's a lie. I've asked for supervisors 3 times in this process at various times of the day and amazingly....each time the supervisor had 'just walked into a meeting' like it was being read off a script.
None of them ever called me back.
So they will lie to your face. Don't take any of the BS from the customer service reps. Tell them your phone is unusable because of poor manufacturing and that you're not going to accept anything other than a replacement. Then be aware that you will NOT get a new MT4G. If you stick with the MT4G you WILL get a refurbished POS.
Wow thanks now I'm having second thoughts. I went to the t mobile store instead and they where nice about they said they would replace with a other my4g and said it would be new but I know that's bs now.
Also do you really need to unroot your phone? I just have the stock Rom with non apps that require root permissions? I've heard of people just returning it like that with no problem just want verify. Thanks
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j0e_ahm said:
Wow thanks now I'm having second thoughts. I went to the t mobile store instead and they where nice about they said they would replace with a other my4g and said it would be new but I know that's bs now.
Also do you really need to unroot your phone? I just have the stock Rom with non apps that require root permissions? I've heard of people just returning it like that with no problem just want verify. Thanks
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If you can get it unrooted, then its best to unroot. I had a failed eMMC chip once, coundlt unroot it, but they still gave me a replacement
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Last couple of times I called and asked for a different phone they offered the pink sidekick :/ I said screw that and hung up right there haha
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Nicgraner said:
Last couple of times I called and asked for a different phone they offered the pink sidekick :/ I said screw that and hung up right there haha
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Lol too funny!!!
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Got my new mytouch 4g today
And first thing I did was root the s#*@ out of it
By the way shipping and handling was only 5bucks and they did have a mytouch 4g in stock too bad it has the bad screen and bad chip again!!!! :/
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Has anyone sent in their MT4G for warranty replacement due to the unresponsive keyboard issue (keys randomly not responding, lag while typing)? Also, is tmobile still sending out the MT4G as replacements or are they giving out the slide and sensation now? Thanks!
Ditto...my phone always acts up with the keys...
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d0gan said:
Has anyone sent in their MT4G for warranty replacement due to the unresponsive keyboard issue (keys randomly not responding, lag while typing)? Also, is tmobile still sending out the MT4G as replacements or are they giving out the slide and sensation now? Thanks!
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Yeah I got a replacement with that issue. It's quite annoying.
mackster248 said:
Yeah I got a replacement with that issue. It's quite annoying.
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Did your replacement fix the issue? I've had 2 Mt4gs so far and both exhibited the same problem.
Yeah they are still sending out mt4g I recently got a replacement.
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d0gan said:
Did your replacement fix the issue? I've had 2 Mt4gs so far and both exhibited the same problem.
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Tmo offered me a sensation as a warranty replacement... I took it but I hear now they're offering a mt4g or a sidekick... in which case I would just stick to the mt4g...
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cbutt said:
Tmo offered me a sensation as a warranty replacement... I took it but I hear now they're offering a mt4g or a sidekick... in which case I would just stick to the mt4g...
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You got a replacement for saying the keys are unresponsive???
I2IEAILiiTY said:
You got a replacement for saying the keys are unresponsive???
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I've gotten one for failed emmc, hardware buttons wearing out on the next, so much dust I couldn't see half the **** on the screen, I cracked the screen on one and now I have one with the bad chip and screen. So that's what, 5? Haha
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Yes. They go through the whole troubleshooting process with them... for me nothing they did helped. In which case, they start the process of a warranty exchange.
the white unicorn.
cbutt said:
Yes. They go through the whole troubleshooting process with them... for me nothing they did helped. In which case, they start the process of a warranty exchange.
the white unicorn.
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Warranty exchange doesn't count as an upgrade right?
Someone on I know has verizon and their phone messed up and they gave them a different phone but it was considered an upgrade.
I2IEAILiiTY said:
Warranty exchange doesn't count as an upgrade right?
Someone on I know has verizon and their phone messed up and they gave them a different phone but it was considered an upgrade.
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Depends in whether or not they have this phone in stock. Sometimes, if you're lucky enough, you could get an upgrade...
-Team MS
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No it's not an upgrade. When I got the mt4g replacement, it doesn't change anything, it's covered under them. When the guy offered me the sensation, I asked him: is this costing me more $?, does this affect my contract?, does this affect my upgrade date later in the year? Everything was a no. He said it would cost me $5, which it did. That's about it.
the white unicorn.
cbutt said:
No it's not an upgrade. When I got the mt4g replacement, it doesn't change anything, it's covered under them. When the guy offered me the sensation, I asked him: is this costing me more $?, does this affect my contract?, does this affect my upgrade date later in the year? Everything was a no. He said it would cost me $5, which it did. That's about it.
the white unicorn.
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Well I might flash a stock rom and pretend I have problems with it tomorrow lol
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My bf & I are on the same plan, we both had mt4g... I called about mine & I was offered a sensation or another mt4g. I called for him about a week later & tmo was only offering a sidekick or a mt4g. (My bf thinks they only offered the sensation to me bc I'm a girl LOL), but the Rep said it all depends on what they have a lot of stock in.
the white unicorn.
cbutt said:
My bf & I are on the same plan, we both had mt4g... I called about mine & I was offered a sensation or another mt4g. I called for him about a week later & tmo was only offering a sidekick or a mt4g. (My bf thinks they only offered the sensation to me bc I'm a girl LOL), but the Rep said it all depends on what they have a lot of stock in.
the white unicorn.
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I went about an hour ago and they said I'd have to go through two more replacements (cause I've already been through one) before I can get a "warranty exchange"
But off topic, they just tried to hire me cause I know so much about the phones and stuff and some guy wanted his iphone 4 on t-mobile but they didn't know what to do about it, so i jumped in the conversation and told him exactly what he needed to do.