Related
When I connect my Nexus 7 to my Windows XP (SP3) PC via USB, it's obvious the computer recognizes it and it tries to install ADB drivers. Whether I choose to install those drivers or not, I still can't locate my device in the Windows Explorer Tree. I checked Disk Management for the hell of it and nothing but my PC's harddrives were there. There's an attempt to install drivers for "MTP" but that fails and I'm pretty sure that's the cause; however, I'm unable to replicate it, even as I uninstall/reinstall applicable drivers from the device manager the MTP failure never happens anymore. I did some googling and found a thread with someone who had a similiar experience. In turn, I downloaded https://www.box.com/s/2c25e8bc42ecce400afd to try a different set of drivers. Same problem. Driver install is fine for ADB, but still unable to see my device in Windows Explorer. I'm able to successfully connect the device to the PC with PTP for the camera. I can access DCIM and cache which can serve as a work around, but I'm hoping you can provide any ideas you might have. Thank you!
edit - ***resolution***: Ok, I figured it out...I had to disable USB debugging. I don't know if this helped either, but I installed these drivers as an alternative to the drivers that were originally installed: https://www.box.com/s/2c25e8bc42ecce400afd
While connected to PC, I switched to PTP mode because I was about to give up and just use that
I then disabled usb debugging and switched back to MTP at which point the drivers successfully installed and I could now view my device in Windows Explorer. I also believe downloading the drivers in the link above helped since the first crack I took at this was unsuccessful with existing drivers.
install pdanet on pc and it will install drivers for u so it will be recognized
Ok, I figured it out...I had to disable USB debugging. I don't know if this helped either, but I installed these drivers as an alternative to the drivers that were originally installed: https://www.box.com/s/2c25e8bc42ecce400afd
Been battling with this on my XP machine since yesterday. I couldn't even get debugging to work until I installed NakedDriver. And even still, there seems to be no way to get MTP to work without turning debugging off. On my Win7 machine everything worked perfectly, both ADB and MTP, right out of the box. I have the Galaxy Nexus drivers installed on both machines (which I've read are compatible with the N7). I also have the latest version of Windows Media Player (I've read that some older versions have issues with MTP). Is anyone else able to run ADB and MTP on XP?
*edit*
A: Does PDAnet let you use MTP and ADB simultaneously? Because I really don't want to install it if I don't have to. I got rid of it ages ago (too many things starting up at boot time).
B: I have a Galaxy Nexus also, and I have no issues on the XP box.
I wouldn't bother with MTP, it's not always showing the contents of the internal storage properly when viewed in Windows Explorer.
Earlier today when I was trying to set up a backup profile for it, it didn't copy all the files off. On closer inspection I found folders like TitaniumBackup to be completely empty, which is not true according to ES File Explorer on the tablet.
I tried connecting MTP again, with USB Debugging on and off but this made no difference. Also I'm only seeing the Notifications folder instead of 36 folders on the internal storage now, really random how it's working.
asus site now has a usb driver for N7
try that
Nordendorf said:
asus site now has a usb driver for N7
try that
Click to expand...
Click to collapse
Updated with ASUS drivers, still doesn't view internal storage fully.
Salty Wagyu said:
Updated with ASUS drivers, still doesn't view internal storage fully.
Click to expand...
Click to collapse
Same here. No change with the Asus drivers. Still can't use MTP when ADB is turned on.
poo. how do I transfer my audiobooks to this stupid device without working drivers?
1. Please disconnect Nexus7
2. Remove drivers on PC.
3. Toggle ON : Settings->Wireless&Networkings->More->NFC.
4. Re-connect device
Good luck !
GotLoveForAll said:
poo. how do I transfer my audiobooks to this stupid device without working drivers?
Click to expand...
Click to collapse
1. Uncheck MTP, check the one next to it (Camera)
2. Unplug USB
3. Turn off USB Debugging (Uncheck it)
4. Plug in USB
5. Should say connected as camera, then a new window will pop-up allowing you to see your files.
Tell me if it works!
im having trouble too, is there any way to make the device to be recognised as a flash drive?
Internal memory partly invisible from Windows 7 Explorer
Salty Wagyu said:
I wouldn't bother with MTP, it's not always showing the contents of the internal storage properly when viewed in Windows Explorer.
Earlier today when I was trying to set up a backup profile for it, it didn't copy all the files off. On closer inspection I found folders like TitaniumBackup to be completely empty, which is not true according to ES File Explorer on the tablet.
I tried connecting MTP again, with USB Debugging on and off but this made no difference. Also I'm only seeing the Notifications folder instead of 36 folders on the internal storage now, really random how it's working.
Click to expand...
Click to collapse
Same observation here (a few months later) on stock Android 4.1.1 rooted.
It seems that new files in the internal memory remain invisible for a long time, but so far they have become visible eventually, sometimes a day or two later. I have no clue what could possibly cause this, and I have not found any trick or workaround that makes them visible, not even rebooting. Any hint is welcome.
SE4GT said:
1. Uncheck MTP, check the one next to it (Camera)
2. Unplug USB
3. Turn off USB Debugging (Uncheck it)
4. Plug in USB
5. Should say connected as camera, then a new window will pop-up allowing you to see your files.
Tell me if it works!
Click to expand...
Click to collapse
Didn't work. Just shows up as a camera with the limited folder access one would expect.
Workaround
I now use the following workaround.
Install SDrescan from Google Play.
Run it.
If you already had your phone connected to a computer as a media device (MTP) and are watching the contents of your SD card or internal memory in Windows Explorer, press F5 to refresh your view. If not, connect it now.
I'd be curious whether this works for you as well. If it does, press the THANKS button below.
Same issue with an old ibm x40 udated to windows xp pro SP3.
I've installed mtp driver, without success
I've "tried" to install asus driver, without success
I've tried to do as above with the help of the nexus toolkit, without success.
Everytime, the laptop recognize the device as android ADB interface.
Someone could help me?
Thank you in advance
mistershark said:
Everytime, the laptop recognize the device as android ADB interface.
Click to expand...
Click to collapse
Disable USB debugging in your phone.
Same problem with my moto xoom...files not showing in MTP using windows xp...still have not found any solution
hgmichna said:
Disable USB debugging in your phone.
Click to expand...
Click to collapse
+1 have to toggle USB debugging in winXP
hgmichna said:
I now use the following workaround.
Install SDrescan from Google Play.
Run it.
If you already had your phone connected to a computer as a media device (MTP) and are watching the contents of your SD card or internal memory in Windows Explorer, press F5 to refresh your view. If not, connect it now.
I'd be curious whether this works for you as well. If it does, press the THANKS button below.
Click to expand...
Click to collapse
It works! THANKS A LOT!!!
I recieved my N4 yesterday.
When I try to connect it to my notebook (running Windows 7 Professional), the installation of the MTP driver fails. The error message says something like "driver could not be found". ADB however works without problems. (I allready debugged some apps on the phone.)
I tried installing the drivers from the toolkit, but it didn't work.
On my brothers netbook the MTP drivers were installed successfully. But I can't get it working on my notebook.
Can anyone help me?
mseebass said:
I recieved my N4 yesterday.
When I try to connect it to my notebook (running Windows 7 Professional), the installation of the MTP driver fails. The error message says something like "driver could not be found". ADB however works without problems. (I allready debugged some apps on the phone.)
I tried installing the drivers from the toolkit, but it didn't work.
On my brothers netbook the MTP drivers were installed successfully. But I can't get it working on my notebook.
Can anyone help me?
Click to expand...
Click to collapse
I was just having this problem but I fixed mine by changing the USB port. Not sure if itll help but worth a try.
bigcrav said:
I was just having this problem but I fixed mine by changing the USB port. Not sure if itll help but worth a try.
Click to expand...
Click to collapse
Thanks for your help. I allready tried an other usb port. It did'nt work.
I wanted to avoid it but I reinstalled windows. Now it works. Thanks again.
Hmm, messed with this problem for ages yesterday, mtp installed fine in normal mode but refused when in 'usb debugging' mode
simple fix, find your wpdmtp.inf file in windows/inf
edit it like shown, look for the [Generic.NTx86] and [Generic.NTamd64] entries near the top of the file........
[Generic.NTx86]
%GenericMTP.DeviceDesc%=MTP, USB\MS_COMP_MTP
%GenericMTP.DeviceDesc%=MTP, USB\VID_18D1&PID_4EE2&MI_00
[Generic.NTamd64]
%GenericMTP.DeviceDesc%=MTP, USB\MS_COMP_MTP
%GenericMTP.DeviceDesc%=MTP, USB\VID_18D1&PID_4EE2&MI_00
...then update the driver in device manager, use automatic search
just make sure the 'VID_18D1&PID_4EE2&MI_00' matches your device id, check in device manager.. but i'm guessing all nexus 4 are the same.. usb debugging mode
I did a clean install of windows and that solved the issue for me. Thanksfor your help anyway.
I usually see what drivers do install, like adb or whatever, and then remove/uninstall them AND delete them
Then installed this pack
http://forum.xda-developers.com/showthread.php?t=1998650
then connect to a different USB port and try again with the new drivers
Also, some USB hubs can be under-powered and cause problems.
meangreenie said:
just make sure the 'VID_18D1&PID_4EE2&MI_00' matches your device id, check in device manager.. but i'm guessing all nexus 4 are the same.. usb debugging mode
Click to expand...
Click to collapse
Just FYI, just got a Nexus 4 from T-Mobile yesterday and the device ID is slightly different:
VID_18D1&PID_4EE2&MI_01
01 at the end instead of 00
---------- Post added at 09:11 AM ---------- Previous post was at 08:53 AM ----------
Fitchman said:
I usually see what drivers do install, like adb or whatever, and then remove/uninstall them AND delete them
Then installed this pack
http://forum.xda-developers.com/showthread.php?t=1998650
then connect to a different USB port and try again with the new drivers
Also, some USB hubs can be under-powered and cause problems.
Click to expand...
Click to collapse
How/where do you install those files/drivers? There are no instructions.
lannister80 said:
How/where do you install those files/drivers? There are no instructions.
Click to expand...
Click to collapse
When Windows asks where the drivers are you point to the folder with the ones you want to use...
EddyOS said:
When Windows asks where the drivers are you point to the folder with the ones you want to use...
Click to expand...
Click to collapse
It doesn't ask. I plug in the phone, and Windows says it can't install the MTP driver.
If I go into Device Manager and find the phone (with the yellow triangle and !) and select Update Driver Software, then navigate to the i386 folder from the Universal Naked Driver (on an i5 system), it tells me that "The best driver for your device is already installed" or something similar.
Of course, if I uninstall the device from device manager (and presumably the bad MTP driver as well), it disappears, so I have nothing to point to to install the drivers.
Earlier today I reinstalled the drivers for my N4 on my work PC (Vista Business) and I had to reboot before it recognised the N4 as an MTP Device - prior to that it only saw it as an 'MTP Device'. Now it sees at 'Nexus 4'
I have a similar problem I have a kindle fire
I have install the ADB driver but am having extreme difficulties getting the MTP drivers to work
I have tried everything (every solution on Google)
and nothing works
I've tried the "Media Transfer Protocol Porting Kit"
I tried to get Microsoft help they gave me the run around and confused me even more
here is the conversation
Microsoft: "Thank you for that information
Nathaniel I was checking your product key and it is blocked that is why you can not connect these devices to your computer, you may be a victim of counterfeit software so in this case since it is an OEM computer which means that the manufacture of the computer installed Windows 7 on your computer I recommend you to contact the manufacture of your computer to see if they have an option in order to resolve this issue you are having."
me: when i contact them what do I ask for?
Microsoft: You need to ask for a new product key
me: I am confused what does this mean? that the manufacturer put windows 7 OS on here illegally? but all PC's come with windows OS so every PC in the world is suspect to counterfeiting
them: No, this could be because someone still some information of your computer and use the product key to try to activate Windows until the product key got blocked
No, the name is not involved in this case it is jut the product key
what do I do?
is there an alternative to MTP drivers?
Solved
Hi, i had the same problem described in previous posts and I managed to solve thanks to what is written by meangreenie.
In practice, in the windows\inf of my Windows 7 the file wpdmtp.inf was no longer present but there is only the "compiled" version (wpdmtp.pnf).
I retrieved the file from an earlier version founded in he folder Winsys and so the LG driver are installed without further problems.
Jon McDougal said...
You might be using the wrong driver (Android ADB) instead of the MTP driver. This happened to me the other day!
If you're in Debug Mode, you've already done the first step I was going to suggest.
Here's the second step that worked for me: Open Device Manager -> Click Android Device (top of my list) which exposes "Android Composite ADB Interface" -> Right click that device -> Update Driver Software -> Browse My computer for driver software -> Let me pick from a list of device drivers on my computer -> then choose "MTP USB Device" -> Next
Mine installed the MTP driver and then the N4 opened normally.
Click to expand...
Click to collapse
That works for me with USB Debug ticked and in MTP Mode but not in PTP Mode (on CM10.2-nightly-20130817). I absolutely can't see my pics in no way... (I suppose this is a bug from Google to be fixed in further updates). ADB and FB are correctly working as tested with NexusRootToolkit 1.7.1 Drivers Test.
May it help to delete original DCIM folder and start from a new one??
edit: Shame on me... I forgot that I've formatted my SDcard, so I've no picture in DCIM folder.... Sorry! So I can say that McDougal trick totally worked for me!
try to check the device manager to check the missing drivers with ! mark
Maybe I'm not completely getting the problem, but just doing this worked fine for me:
danielms22 said:
Enable USB debbuging in your phone. Go to Settings -> about phone -> tap about 10 times on build number item until USB debbuging is unlocked.
Also, on your computer go to the device manager, look for your phone, if you find it, right click on it, then update Driver Software, browse computer, Let me pick from a list of device drivers on my computer, USB composite device
That should do it.
Click to expand...
Click to collapse
No need for additional driver download or anything...
Finally a working solution
Finally I found a solution.
Visit answers.microsoft.com/en-us/windows/forum/windows_xp-hardware/mtp-usb-device-drivers-will-not-install-correctly/0ee71b7c-4ae7-403f-abbb-63c7ed9a79f9?rtAction=1387606800207 and search for the "Bret B"'s answer which has also been marked as the most helpful answer. It works perfectly. He simply says..
Go to the Registry Editor (Start –> Run –>type in, “regedit” (without the quotes) then click OK.
Search the following key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\
Go upto Edit>Find, type in or copy/paste Portable Devices
In the right hand pane you will see the (Default) value “Portable Devices” on the string
Once found, you see a string value called UpperFilters –> delete it!
Reconnect the device. Finished!
Ok so a little background. After hearing about the Carbon backup app a while ago I decided to install it and followed the instructions to do so. One of these steps is to change the normal USB drivers to the ATB ones from the Android SDK. I did this and it all went well without a hitch. However I came to add some movies on to my nexus 7 today and it would only recognize my device in PTP mode (as per the Carbon app requires). I proceeded as normal but found that I could not create a new folder for my films. When i tried i was faced with this error:
However I found that I could create a new folder in one of the existing sub-directories so I proceeded with that. I started copying the movie files over and got another pop up looking like this:
After clickking yes I was soon faced with another error screen:
This happens for nearly every video file i have tried to transfer. I have tried uninstalling the ADB drivers and letting windows install the default drivers it used the first time, however now it will not find any driver software for my nexus 7 unless I point it to the ADB drivers. Whenever I try to connect my device as an MTP device instead of PTP windows will not recognise it and nothing will show up in my computer. Is there any way that i can defer back to the default drivers and use my device on MTP instead of PTP?
Just for a bit of extra info, the same problem is occurring on my nexus 4.
Thanks
Hmm, i have adb drivhttp://forum.xda-developers.com/showthread.php?t=2214386alongside stock drivers for mtp as im sure many do n do not face this problem.
Have you uninstalled the backup app and cleaned the registry?
Try going in to device manager and enable 'show hidden devices' and search for any leftover usb drivers or interface that might interfere with the stock drivers. As a last resort you can download your usb chipset drivers, then uninstall all chipset drivers and usb devices including those hidden, then reinstall the chipset and other drivers u may need. Eg.printer drivers, then try again.
Previously i had a sony erricson phone and it's SE's software screwed up the usb interface n i wasnt able to connect anythin thru usb mtp. That helped me. Alternatively, if u have system restore on you can try restoring to a date before this all happened.
Also, check your device for any apps or settings that might interfere usb functions like usb debugging altho it's rare. Not sure what you did but you might have semi/permanently broken some settings in the device...if you had an earlier backup which was flawless, try restoring to that first. Remember to play safe when doing all troubleshooting, windows isnt exactly smart with device drivers =< worse case you have to reset both the usb drivers and device if nothing works...
Unrelated but might help http://forum.xda-developers.com/showthread.php?t=2214386
Or
http://forum.xda-developers.com/showpost.php?p=39752670&postcount=5
i faced the same problem last week. what i do is go through step by step like what nexus root toolkit suggest. start from scratch. remove all previous drivers and reinstall. Follow to the letter what it says. So the problem is just probably of a bad driver stuff. Remember to restart too.
This is about the hardest phone i got to install some windows drivers! This piece of **** drives me nuts!!
I'm about 5 secs away from smashing it onto my desk and trow it out of the window!!
Damm...
For about 2 weeks or so it worked just fine, i could connect usb to my pc and access all my files. Internal as external sd.
Now i just can't anymore... made a bunch of pictures today and wanted to transferr them to my desktop. NOPE!
When i open explorer and browse to my phone it shows 2 or three maps and then the green progress bar coms up and
the **** hangs! It takes about an hour (if i let is go on) to find some more maps.. but very slooooooooooow!
If i click on a map nothing happens... internal as external can't acces... everytime i try i see 2 or 3 maps and then the **** hangs.
Tried to restart pc serveral times, makes no difference
Tried delete S3 in device manager and reinstall, makes no difference
Tried to install a bunch of other usb drivers, makes no difference except that my pc did not like that at a certain point
Tried to uninstall all the usb drivers and restart desktop, hopefully do it with a clean install, makes no difference
I just don't know what to do, or what driver to install!?! I came from a samsung and that was sooooooo easy to install..
Plug it in, install drivers, root, flash and ****.
Jiayu... NOOO!! Preloader, ADB driver, MTK driver MTP driver... arrrgh... WTF!?!
HELP!!!!
Lowrida said:
This is about the hardest phone i got to install some windows drivers! This piece of **** drives me nuts!!
I'm about 5 secs away from smashing it onto my desk and trow it out of the window!!
Damm...
For about 2 weeks or so it worked just fine, i could connect usb to my pc and access all my files. Internal as external sd.
Now i just can't anymore... made a bunch of pictures today and wanted to transferr them to my desktop. NOPE!
When i open explorer and browse to my phone it shows 2 or three maps and then the green progress bar coms up and
the **** hangs! It takes about an hour (if i let is go on) to find some more maps.. but very slooooooooooow!
If i click on a map nothing happens... internal as external can't acces... everytime i try i see 2 or 3 maps and then the **** hangs.
Tried to restart pc serveral times, makes no difference
Tried delete S3 in device manager and reinstall, makes no difference
Tried to install a bunch of other usb drivers, makes no difference except that my pc did not like that at a certain point
Tried to uninstall all the usb drivers and restart desktop, hopefully do it with a clean install, makes no difference
I just don't know what to do, or what driver to install!?! I came from a samsung and that was sooooooo easy to install..
Plug it in, install drivers, root, flash and ****.
Jiayu... NOOO!! Preloader, ADB driver, MTK driver MTP driver... arrrgh... WTF!?!
HELP!!!!
Click to expand...
Click to collapse
do you have USB debugging ON (Developer options) ? If so, perhaps try with USB debugging OFF.
I really don't see whats the problem with drivers
Using, Win7 i've been using the same mtk drivers for the past 2+ years
Disable UAC, check firewall, etc
Lowrida said:
This is about the hardest phone i got to install some windows drivers! This piece of **** drives me nuts!!
I'm about 5 secs away from smashing it onto my desk and trow it out of the window.
Jiayu... NOOO!! Preloader, ADB driver, MTK driver MTP driver... arrrgh... WTF!?!
HELP!!!!
Click to expand...
Click to collapse
Your problem is that you never installed the driver package properly.
Anyway. When i remember right you have Win7.
Download the All MTK USB Driver_.9.2+PDanet+Adb Installer.
Go to folder Universal Android USB Driver and install
UniversalAdbDriverSetup6.msi.
This will give full access to phone memory and SD.
Lowrida said:
This is about the hardest phone i got to install some windows drivers! This piece of **** drives me nuts!!
I'm about 5 secs away from smashing it onto my desk and trow it out of the window!!
Damm...
For about 2 weeks or so it worked just fine, i could connect usb to my pc and access all my files. Internal as external sd.
Now i just can't anymore... made a bunch of pictures today and wanted to transferr them to my desktop. NOPE!
When i open explorer and browse to my phone it shows 2 or three maps and then the green progress bar coms up and
the **** hangs! It takes about an hour (if i let is go on) to find some more maps.. but very slooooooooooow!
If i click on a map nothing happens... internal as external can't acces... everytime i try i see 2 or 3 maps and then the **** hangs.
Tried to restart pc serveral times, makes no difference
Tried delete S3 in device manager and reinstall, makes no difference
Tried to install a bunch of other usb drivers, makes no difference except that my pc did not like that at a certain point
Tried to uninstall all the usb drivers and restart desktop, hopefully do it with a clean install, makes no difference
I just don't know what to do, or what driver to install!?! I came from a samsung and that was sooooooo easy to install..
Plug it in, install drivers, root, flash and ****.
Jiayu... NOOO!! Preloader, ADB driver, MTK driver MTP driver... arrrgh... WTF!?!
HELP!!!!
Click to expand...
Click to collapse
you should be able to access MTP or USB storage without the drivers if you previously used MTP on your Samsung phone. i have found installing MTK drivers fairly easy, be it on windows 7,8 or 10. BTW what ROM are you using?
@Dior DNA
Yes, tried it on and off, same result. Even tried mass storage or media-device..
@superdragonpt
I'm on admin account. Why firewall check? If i access usb it doesn't go trough firewall..
It did work before, and nothing realy changed.
@1testi
I downloaden loads of packages and tried them all. The one you named i just installed again and the first attempt to
browse external sd worked! So i tried internal sd and the same as before.. shows about 4 maps and then the green
progress bar slowly loading.... takes about forever! When i try entering a map my explorer hangs and does not react
anymore. Tried external sd again and shows all maps, but when i click on any of them the green loading bar appears..
@adilrenzu
I use TF Extreme ROM with lolipop 5.1
And now it even conflicts with my mouse... after a while on usb suddenly i hear the disconnect sound and my mouse is not moving anymore. When i unplug my phone, the mouse is working after a few seconds. And i see an Unknown Device in devicemanager with exclamation mark.
....
Lowrida said:
I use TF Extreme ROM with lolipop 5.1
Click to expand...
Click to collapse
Most probably ROM issue.
lol.....throw away that phone :v kidding xD Try backing up data then factory reset or reinstall a rom or use a different one. If that does not work. Reinstall win 7.
Do you have USB3 ports on that pc?
Yes i have..
Most probably a cable problem. Dont use the Jiayu cable !!
Win 7 needs USB-3.0-Host-Controller-Driver. Did you installed them?
I use the white cable probably from Jiayu, but when i first had the phone i used another cable and that gave me troubles installing the drivers. So i used the white one and then the device was reconized and i could install drivers. I just ordered a proffesional platina cable, so i hope thats the problem! But i don't think so, because my Samsung Tab 4 works like a charme on that cable, so why not my Jiayu?
USB 3.0 installed correctly, see attachemend.
Lowrida said:
I use the white cable probably from Jiayu, but when i first had the phone i used another cable and that gave me troubles installing the drivers. So i used the white one and then the device was reconized and i could install drivers. I just ordered a proffesional platina cable, so i hope thats the problem! But i don't think so, because my Samsung Tab 4 works like a charme on that cable, so why not my Jiayu?
USB 3.0 installed correctly, see attachemend.
Click to expand...
Click to collapse
Something is blocking the driver during installation, that´s why you have the unknown device. Go to the "software" section and delete everything from former installations, eg ADB.
This is from a Win7 Ultimate, only with Universaladbdriver for access to phone and sd memory. The S3 is there as full_h560!
When the phone WAS working a few days ago, there was a "S3" under portable device. I guess thats the same as full_h560?
And under "YunOS" there was an ADB device, but the YunOS is gone now and i can't get it back??
Lowrida said:
When the phone WAS working a few days ago, there was a "S3" under portable device. I guess thats the same as full_h560?
And under "YunOS" there was an ADB device, but the YunOS is gone now and i can't get it back??
Click to expand...
Click to collapse
Jap its the same. S3 or full_h560 or... depends on the driver you are using.
Back to your screenshot. Was the S3 switched off or on when you took it? I dont understand it. The preloader/Media Tek
driver should be only visible with switched off S3. The unknown device in the USB section is the S3 without driver. That
should be visible only with switched on S3. In your screenshot there are both at the same time...very strange.
I´m running out of ideas. As said, try to delete everything related to S3 and Drivers, ADB and PDA drivers and install them
again.
The YunOS was in the device manager of a Win 8.1 machine with optional Windows Update package Ayun.
The S3 was on. Those mediatek drivers i installed when my phone was bricked 3 weeks ago.
But that did not matter last week wen the phone was still working..
BUT... today the new cable came in and i just tried it. Works like a charme!! It was never this quick before!? :laugh:
So a good quality cable does a lot!!
Thanx again for the ideas!
Hello, I am having a rather strange problem. My PC did the dreaded auto upgrade to windows 10 the other day and I also got a new Nexus 6P. It seems my computer won't recognize my phone, at all, when I plug it in via USB. It's not even showing up in the device manager as a problem, it's like nothing happens at all.
I have
- downloaded and installed the latest google usb driver (right click install)
- downloaded the latest mtp drivers
- downloaded official nexus package from Huawei
- installed ADB and android SDK and also reinstalled the drivers from the SDK manager.
- downloaded some update for windows media player as someone mentioned that could be the problem
- tried different cables
- tried different ports (usb 3 too)
I am really at a loss. My work computer works just fine with it so I know the phone and the cable are okay and other things work on those ports on my home computer. By the way the computer is Windows 10 pro - 64bit
robproctor said:
Hello, I am having a rather strange problem. My PC did the dreaded auto upgrade to windows 10 the other day and I also got a new Nexus 6P. It seems my computer won't recognize my phone, at all, when I plug it in via USB. It's not even showing up in the device manager as a problem, it's like nothing happens at all.
I have
- downloaded and installed the latest google usb driver (right click install)
- downloaded the latest mtp drivers
- downloaded official nexus package from Huawei
- installed ADB and android SDK and also reinstalled the drivers from the SDK manager.
- downloaded some update for windows media player as someone mentioned that could be the problem
- tried different cables
- tried different ports (usb 3 too)
I am really at a loss. My work computer works just fine with it so I know the phone and the cable are okay and other things work on those ports on my home computer. By the way the computer is Windows 10 pro - 64bit
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Have you installed Google USB Driver for nexus 6p? If not, download Google USB Driver, extract it and save it in your any name folder that you can locate it later, plug n6p in your pc or laptop and it should pop up with USB option to select either file transfer or picture transfer, click one of them, Windows should be able to find n6p driver, if not, go to setting on your pc, device manager, then look at highlighted USB of your nexus 6p whether it is properly installed, if not, then install it by finding the driver that you extracted in that specific folder... Hoping this works for you.
luckyfate said:
Have you installed Google USB Driver for nexus 6p? If not, download Google USB Driver, extract it and save it in your any name folder that you can locate it later, plug n6p in your pc or laptop and it should pop up with USB option to select either file transfer or picture transfer, click one of them, Windows should be able to find n6p driver, if not, go to setting on your pc, device manager, then look at highlighted USB of your nexus 6p whether it is properly installed, if not, then install it by finding the driver that you extracted in that specific folder... Hoping this works for you.
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Thanks for the response, but yea I already got the new usb drivers and installed them via right click install. The thing is though that in device manager the phone doesnt show up, at all, not even as a problem device. Its like its not there. The phone shows that its charging, but it doesn't recognize that its plugged into a usb port. Im really unsure what to do about this.
robproctor said:
Thanks for the response, but yea I already got the new usb drivers and installed them via right click install. The thing is though that in device manager the phone doesnt show up, at all, not even as a problem device. Its like its not there. The phone shows that its charging, but it doesn't recognize that its plugged into a usb port. Im really unsure what to do about this.
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Did you install x64 driver from Google USB Driver? Check to see to make sure your USB android debugging is checked. It is kind of odd, try to reboot your pc and nexus 6p, then plug your phone in different USB port if your pc has extra USB port..
luckyfate said:
Did you install x64 driver from Google USB Driver? Check to see to make sure your USB android debugging is checked. It is kind of odd, try to reboot your pc and nexus 6p, then plug your phone in different USB port if your pc has extra USB port..
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Are you referring to this USB driver? I dont actually see a 64 and 32 version:
https://developer.android.com/studio/run/win-usb.html
robproctor said:
Are you referring to this USB driver? I dont actually see a 64 and 32 version:
https://developer.android.com/studio/run/win-usb.html
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Should be on top of the folder that your extracted...
Ah I see what you are referring to. Well, here is the thing, how do I install those drivers? Remember I cant find it device manager to update the drivers. The only way I could find to install them was to right click the android_winusb.inf file and choose install. It said it installed okay, but of course its not working. Any idea?
By the way, I also have usb debugging on and usb configuration WAS set to MTP, but I just changed it to try the different variations, but now its stuck on charging and wont change to MTP, but I think its because the phone isnt being recognized by the computer because this morning at the office I was able to change the usb type to mtp and the others, but that computer recognized the phone... AGHHHH WTF
robproctor said:
Ah I see what you are referring to. Well, here is the thing, how do I install those drivers? Remember I cant find it device manager to update the drivers. The only way I could find to install them was to right click the android_winusb.inf file and choose install. It said it installed okay, but of course its not working. Any idea?
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By the way, if your Android debugging on or check? Just turn "developer options" on your phone and then check Android Debugging. To install x64 USB Driver, on your pc, control panel, device Manager, look for phone USB Driver to see it has some kind of yellow triangle, if so update x64 driver from your extracted folder...
luckyfate said:
By the way, if your Android debugging on or check? Just turn "developer options" on your phone and then check Android Debugging. To install x64 USB Driver, on your pc, control panel, device Manager, look for phone USB Driver to see it has some kind of yellow triangle, if so update x64 driver from your extracted folder...
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Hey Lucky, I really appreciate you helping me out here, but just so you know I am no newb with this kinda stuff. I have went through this process on a couple other computers with no problem, so when I say its not showing up in device manager I mean its literally not there. Its not there and just under some other name or with a problem icon, its literally not in the device list. Also, I do have usb debugging on
luckyfate said:
By the way, if your Android debugging on or check? Just turn "developer options" on your phone and then check Android Debugging. To install x64 USB Driver, on your pc, control panel, device Manager, look for phone USB Driver to see it has some kind of yellow triangle, if so update x64 driver from your extracted folder...
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Click to collapse
Please go to YouTube and type "install usb driver on nexus 6p" search and then follow instructions from the video... Good luck.
WAIT! I got it... Wow I would of never thought this, but apprently my Wacom was the problem. As soon as I unplogged my wacom tablet the phone picked right up... Strange... Anyways, case closed... freaking conflicts!
Okay hold on, still having problems. Well, now the computer dings when I plug it in, but it still doesnt show up. However when I change the phone usb to PTP the phone becomes visible on the pc in windows explorer (but still not in device manager) and when I put it to MTP it disconnects and I cant see it in windows explorer anymore, and still cant find it in device manager... Ugh...
Okay sorry for all the messages, but i did get the MTP working. I had to uninstall the reinstall the drivers a couple times... very strange, but whatever its working... yay!
robproctor said:
Okay sorry for all the messages, but i did get the MTP working. I had to uninstall the reinstall the drivers a couple times... very strange, but whatever its working... yay!
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Did you figure out the problem? I'm having the exact same problem with mine and with USB mode not switching from Charging and the PC not even recognizing a USB device was plugged in.
I found using a different cable solved my problem. Don't really know why cause the first one I used seemed fine and worked to charge it, but by using a different one, Win 10 recognized it and got me in the game.